Reviews of Vision Center At Walmart (Optics Shop)

Dan “boomer” Boomhower

was one of the worst places i been in a long time the doctor on call there was great but when trying to get my glasses and lenses i had been there 3 times the first time was to pick a pair of frames and then i went back for a fiting was there 25 min before anyone got to me and then i was told to have a seat that the one that could help me was busy so i waited 35 more minutes just to have her to try and find the ones i had picked out 2 days earlier and they couldn't find them made me feel like it was my fault they didn't have them in stock anymore so i left and brought my friend in the next day to pic put another pair was told to have a seat and there was 3 of them there at that time so i sat down was talking to another lady that had her baby with her she told me that she had been there 45 minutes just to drop a pair of glasses of that had a scratch on them the lady said that the nurse or whatever was in a bad mood i waited for another 35 minutes and then just left went to lenscrafters at mall got my glasses the very next day really bad people that dont care if they have a job or not wouldn't recommend it all all

WoahBella37

Horrible service! Extremely rude. We will never return to this location again. I would give them no stars if it would let me.

TheBFamily

Optometrist is never in... been trying to get my glasses for almost 2 weeks but she is never in...

Nick Reed

My daughter was in for an eye exam, and found the staff to be extremely rude and disrespectful. "spicy" is the term she used about the staff. When I called to clarify some questions about the charges and visit today, the female staff member was extremely unfriendly, overly defensive, and downright rude to me as well. I understand that people can be stressed & frustrated, but her demeanour did not match mine when I called in pleasantly for information. We will not be returning to this location for any future visits.

patti headrick

Please stop putting Open sign out when no one can repair, sell, dispense or take orders. Only open when Susan is there..she seems to be the only one who can do these things and is Great at it. Please post her hours so we, the poor eyed people, don't have to continue to waste $$ driving to your open location that cannot service customers. FYI Susan is great, professional and has skills and knowledge...unfortunately I have not experienced this with any other staff there at Belleville Walmart vision center.

Josie Dickson

Order my glasses 3 weeks ago and the optometrist is never in, so I can't pick them up. They even called me in for pickup, and when I arrived they said the optometrist wasn't in and I had to come back.

Marg Hill

I had a vision test the doctor was very pleasant professional and thorough the vision center staff were also very pleasant and professional only a limited number of people allowed in the center at one time and cleaning was constant thank you very much

Emily Wedden

When I went in I was looking for a pair of glasses for my son. He’s 4 so he plays rough and the pair that we paid over $400 for kept breaking, so we had to get back ups and he has to have them as his one eye is practically blind. As soon as I walked in she was very annoyed with me she said * can I help you*, again she was rude when she said this. I told her my situation and she continued to ignore me. I didn’t leave I was waiting patiently for a reply which took 5 minutes for me to get she didn’t look at me but then she got up real fast and said *this is the only selection we have* again very annoyed and rude to me,so I started looking. She then said * you better go somewhere else because I’m not going to sell you glasses and give you a warranty if he’s going to destroy them* again she was really rude. She walked away before I could say anything and I said well do you not have better straps for kids and she showed me ones and I said they always break and they are to big for him these aren’t for kids. She rolled her eyes and was like well I don’t know what to tell you and then she just left. I felt hurt and angry because I was treated so disrespectfully, I didn’t get any help. I’m a mom with 2 kids and my husband is only home on weekends and sometimes every other weekend because of his job. I finally had a day off from my job to get some errands done and spend some time with my daughter. It’s not easy and when someone like that women who is suppose to help me and give me the best customer service she can give well it really hurt when she was so rude and didn’t want to bother with me. I work with customers all the time and even though I’m having a bad day I shove that to the side put on a happy face and I do the best I can to help them and make them feel welcome. I would not come back here for the lack of everything.