We have all the opinions of people like you who bought the products and services of The Home Depot (Optics Shop) in Belleville (Canada).
At the present the business receives a score of 3.9 out of 5 and that rating was based on 127 reviews.
As you can read, it has an average rating is quite high, and it's based on a very large number of scores, so we can be quite sure that the score is quite faithful. If people have bothered to evaluate when they are pleased with the business, is that it works.
You know that we do not usually bother to write scores when these are correct and we usually do it only if we have had a problem or incidence...
This Optics Shop belongs to the category of Home improvement store.
Clean, friendly
Covid protocols in place(yes tired of it too) quick curbside.
My second home...
Love shopping at Home Depot! Store is always well staffed and clean! #wishtheirfridgescamewithbudlite
Helpful staff, usually have anything your looking for
Friendly
Clean and fast and friendly
Expensive
Went to Home Depot today, I purchased some paint the other day and it’s not the colour that I wanted. I understand that there is no return policy on paint. I went there to see if they could lighten it up, I went directly to the paint department. No one was around, but there were 3 cashiers that were visible at the checkouts. They were busy having conversations with one another and hugging another person. They did make eye contact with me but did nothing. After waiting in the department for 15 minutes I went customer service. They paged someone to finally help me to basically say that there was nothing that they would do. Home Depot has to be worst place for customer service. They have no care when it comes to paying attention to customers.
Great place to go shopping staff is very friendly to unmask people not judgmental.
This place sells high quality rats
Nice people they help when u fine them but the place is great
Friendly & helpful staff!
Always a good visit. Good staff ready to help.
Always lots of stock & prices are some of the best!
Had what I wanted but zero help finding it!!
The staff and service at the Chatham location is the best period. I’ve lived all across Canada and not one other store has come close to their customer service!
Excellent place to shop, home, BBQ, etc
Always a great experience in this store!
This place has all you home repair needs.
As a Windsorite used to dealing with the Windsor Home Depot stores, I was SHOCKED AND AMAZED at the Chatham Home Depot Location! O M G!! The people working there were HELPFUL, SMILING and COURTEOUS and showed ACTUAL INTEREST IN OUR QUESTIONS! We were asked "May I help you?" by at the very least 5 different people. Usually when we need someone to help us at the Windsor locations it is a serious hunt to find someone who won't brush you off and give you attitude for daring to ask something. I am not exaggerating when I say my husband and I were seriously almost in shock upon discovering that bad service at Home Depot was not necessarily the norm and we discussed it in awe. We are "power users" lol of Home Depot and have completely renovated 2 homes now spending tens of thousands at the Home Depot stores in Windsor and our visit to Chatham Home Depot blew our minds. We will be making the drive to Chatham in future!
Awesome Customer service
Takes a while in line
Great place for renos
We are a 60 something couple from Ontario, who are renovating our new home here. A couple of days ago we were in Home Depot with a massive list of plumbing and …
The experience can be meh. I mean, sometimes there will be what you need, other times it can be nearly impossible to find. Even if the item you are looking for is something related to what you already bought at the store or bought before. So, it can be hard to track down a specific item. Browsing is fine I guess.
Staff were helpful on a busy Fri. aftrn.
Its Home Depot
There very friendly and helpful
It was a good store. Good customer service.
Was a little difficult to find help but once staff was avaibale they were helpful and nice.
Had 2 people calling at once for 30 minutes trying to get someone to pick up the phone. Good luck! Not a single department picked up and they automatically hang up. 0 customer service.
I like this store for experience of the staff and nice selection of items.
Hello, Home Depot!
Friendly staff
Only home depot around and it's nice to have on the island. Lots of selection and you often get better prices on items here than anywhere else around.
Best hardware store around.
I really like Home Depot. My only small frustration is that I have to sort through building materials to find some that is not damaged. If they would pull out the damaged material and offer it at a discount more often, this would be five stars. Staff are awesome, and extremely helpful.
If you need it they probably have it but good luck finding it unless you know exlactly where it would be. Staff were not helpful i talked to 3 of them and i got vauge its over there should have taken 5 mins took me an hour to find what i was looking for.
Got everything you need
It's a big box stores. What do you expect? It is what it is and they had that I was looking for.
Worst service I have ever had in my life I would NEVER shop there again!!! Time for new management!!!!
Always have what I need , help is usually found.
It is Home Depot. Just picking up some items for a kitchen renovation. Associates are always very helpful.
Went to buy some dimensional lumber, wanted treated but the area where that was was very poorly signed, and dark hard to see, could not find 2x8 8 ft, carts and lumber every which way, really not well kept. So I went in to the standard lumber aisle, once again carts with sheet goods and other lumber helter-skelter, a tow motor in mid aisle unattended, very hard to read the signs showing where the 2x8's where, what was left were the dregs, looked like there had been a big sale and everyone left without clean up. Really gone down hill since I was there in the spring for fence boards.
Great store
Nice place
If I'm going to do you job by scanning my own stuff, how about not having staff bother me check i paid for everything, which I had. If you don't trust me use cameras like Walmart and be done with it.
Chatham Home Depot helped me out when I was in desperate need of a toilet seat. I needed same day service and they worked it out for me. Very helpful.
Very helpfull staff and great delivery of products
I only gave it 3 stars because customer service isn't terrible always, you should be able to get someone to assist you, but holy hell this place is cursed. I only come here when something breaks and I never make one trip here it's usually more like three and sometimes they never have what I need and when they do it's overpriced. Lol. F this God forsaken pit of hell.
Happy employees and a very clean store.
I've always had great experiences there. I shop quite a bit at this location and they're very friendly and eager to help. Bringing product back is hazel free as well. 2 thumbs up with a smile :)
The home depot, really have had a great experience with the location on St clair street here in Chatham. I can always find what I need for around the house or starting a new project. Staff are helpful and can help me find what I need if I can't find it myself. Definitely recommend this place for all your building needs and more.
Excellent customer service
Great assortment of supplies for every building project
Found what I needed,picked up a variety of sizes of Brad Nailers. Fair price 1000 brad nails for $8.99+tax each box Ridgid Brad Nailer - R213BNE Was $200 cab find it on sale here at time for $100 last time I check yesterday. Eitherway it's a great product. Husky 2 gallon air compressor was $200. Can get it o. Sale fir $140+
Good wood stock When you can get it Great selection of tools
Absolutely love the plants ????
Quick and easy service and better prices than other places we checked
Amazing customer service, SHIELA was the best, home depot staff must learn from her how to provide good customer service and how to satisfy customer with all their needs ????, she must get a raise.
If they don't have it , you dont need it.
It took the better part of an our to find the door lock I purchased .On line they claimed to have six in stock,they just didn't seem to know where they were.( can you say organized.
Helpful staff, haven't had a bad experience.
Jose is awesome. Thanks for all the help. You always give expert advise!
My experience at the chatham store was excellent, the staff not only knew what I wanted, they walked me to the aisle that it was located in, and the guy helping me even found me my product on sale at the clearance table! Maybe the lady who had a problem with plumbing should have written the sku # down and brought it with her, or looked it up on one of the store computers?
I always check the clearance shelf sometimes you get a real good deal
Great store
It's got all the stuff you need for renovations and construction, the store is massive and I've gotten lost before. 4/5
Didn't carry what I needed, told me a few other stores in town that could help me.
Friendly staff,lots of selection, clean
Getting some help in there is like getting a tooth pulled. Unpleasant!
Fantastic customer service
Took a lil.bit to get help...once we found someone... she was very helpful and knew what she was talking about
Friendliest lace I ever been too fir cons materials
Good place to shop for hardware and lumber
Delicious pizza and wings! Our new go to place!
Undoubtedly the best place to buy construction-related stuffs !!!
Nice service. I have purchase a stain for my pergola. Girl Henriete was super nice
As soon as I got into the store, the staff were welcoming, directed me to the area I needed to go, I got it and checking out was seamless while they followed the social distancing protocol without making anyone feel uncomfortable. I loved their service too.
Great place to find what you need
Go to lowes.
No service.. warped lumbee
My house has gone through a major in the past 6 years and I would like to thank all the knowledgeable associates for there help on all the projects. You have gone out of your way. Nothing but good experiences.
Lots of product and second to none in customer service. Great place to get supplies for any home improvement project, big or small.
Got the help to find exactly what I needed for a project.
Needed metal grate.got help finding it and getting it cut.
There is no grease to grease things
No help....
Very helpful staff
Find the workers are helpful
Great store. Helpful and friendly staff.
Store is small. Not much variety .Staff is very helpful and interactive.
Asked an attendant where a product was he motioned oddly and said something i didn't understand. Show a customer where the item is. Poor employee
A great place to shop for home renovations.
Very helpful and friendly
Great place. Well organized. Staff was super friendly. Just tried the new tap on the self checkout. Worked great.
unhappy
Noisy like most Home Depots, and somewhat pricey compared to others. Some staff are very helpful, others not so much.
Nice staff. Plenty of products
Excellent service
Hardware Heaven. . .
Clean bathroom and great store.
Everything you need
Always had great helpful staff and answers questions. Store is not as large as the big cities but can usually find what I want.
Very friendly, helpful, and genuine staff at the appliances section. Made sure we got the deals and discounts for our purchase. Very impressed with the overall purchase experience.
I bought some painting supplies. Eventhough I couldn't get all the colours I wanted. But the best part was the staff, the customer representative (Old lady) guided me very well. Very friendly service.
Got my new bbq here
Great website. Found the product I wanted in stock and location of product in store. Cashier very friendly.
Don't waste your time here. I stopped. Canadian owned means Canadian jobs, support for Canadian families, and taxes generated here by Canadians for Canadians. True North shops at truly Canadian owned stores. And now the CEO wants to give money to Trump. Keep Canadian money in Canada. Truth North? Put your money where your half hearted slogan is. I know where Im going for my hardware needs and it won't be here.
Friendly people and almost always have what you need
Prices are bit high.
Staff knew what we were looking for and found it quickly.
Excellent service
Friendly, helpful staff, clean store.
I love home Depot. I love the orange theme and could spend hours in the model kitchens. Not only that, the section with the lights is so magical and I find that time seems to move faster there. The Samsung fridges are cool too.
Went there 3 times to pick up my order. Even though it was successfully processed, they had said to allow 24 hours for it to show up in the system. Even though I showed them the confirmation number, Parked in the pickup spot, and waited for over 30 minutes, each time. On the 4th day, they also charged me for an add on that was to be free with a bundle, and the website had no way to show them my business account info. When I presented my business info to the pickup person, they didn't know what to do, and so then pretended my order was not processed. The pickup person Anne-Marie FINALLY helped me. She was very knowledgeable, and clearly cares about people, and took care of everything. Thanks, Anne-Marie!
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Great place for home improvement materials
Nice place to work, staff and customers are very respectful and polite.
Great store
Great place. I do prefer the look of Lowes, but the service at Home Depot is much better!
Excellent selection. Bought shelf and brackets. Staff were helpful and friendly.
Always good service, but sometimes understaffed. They should really have more people on the floor. I mean come on, don't be like walmart. However, any time I do find help I am happy with the result.
Friendly and fast service good experience
The place where the workers actually run away from you.
The pro desk claims to be open until 6pm during the week to accept orders for lumber. Have literally been calling for the last hour to place an order and not once has anyone picked up the phone. I understand that in store shopping is open and the area may be busy but there is no voicemail to leave a message and no one to take your phone number for a call back. It's like being stuck in a loop. Either hire more staff to mand the phone systems or fix the phone systems to be more customer friendly.
Little variety , rude staff , Expensive Poor Quality . Bought most my home's kitchen , flooring plumbing etc. Sad to say wish I had shopped elsewhere.
It's an alright place
Good store
You don't carry but yo choking
Was very good visit. Staff are very friendly and helpful. Got everything I needed.
Normal big box store.
Boo. 15 people wandering around doing nothing and no one to help us. We left and bought a stove at Leon's.
Nice staff very helpful. Quick service, well organized. Have so many things for your needs.
Got a new lawnmower. Staff was very helpful. I'm very happy with my purchase.
The best place to find any hardware tools in sydney. They have almost all the things that you need to build a building or fix it.
Staff is great. Prices are a little expensive though.
Guys loaded all my pellets for me great service.
Only shop there for convenience their customer service sucks
Good
Not quite up to home depot standard I'm used to
Kitchen specialist was really helpful and helped us accomplish what we needed to do. I would definitely recommend their services.
Great selection. Great prices. Great staff.
While it can be difficult to get good service from a big box store, I’ve had several excellent experiences at this location. On 2 occasions the experienced staff walked me through my home projects saving me time and costly mistakes.
Excellent staff, very helpful.
Great store. Clean and organized. I've found staff to be available and helpful.
Had part I needed. Got to store for curb side pickup followed signs and parked in spot same as a couple of month before. Called number on sign and waited. After a while noticed cars pulling up to front door and getting serviced. Phoned back to number on sign and was told I am in wrong spot and to get in line with other cars. Person on phone was rude and said we are lucky they volunteered to come to work. By this time there where 15 cars in line. We asked how we where supposed to know where the line started because there was no line when we got there and when we called to say we are there no one told us where to park different from last visit. She said it is not her problem we are lucky they volunteered to come in at all.
Long line but it was nice to be out once again.
I'm really grateful we've a sizable HD in the area. Fair prices, decent sales, and great staff to assist people like me (unhandy!)
Share this is very good with lots of ideas
13 calls before I finally reached someone who knew what they were talking about and who was willing to try and help, not just tell me to call another number
Great selection. Big well organized store.
Cool place to spend a day
Buddy smashed up my car. Massive dent. Found a plunger here that almost did the trick. Just hoping the car rental place doesn't notice.
It's OK
Good
Love being able to go in look around again. Just hard finding staff on the floor to answer questions
Great staff great products
Great
Awesome prices if you on a budget. Staff are good. If you can find someone.
Great location with familiar layout to other Home Depots.
The only place to get the best deals on your home improvement projects.
Not a full Home Depot... Many items are "special order" at $$ per item to bring in.
Always have everything you need from any job big or small.
Didn't have what I was looking for but did suggest options. I like this store.
Clean organized store. nice selections
Helpful staff great selection of material.
One of my Favourites stores for construction
Awesome staff. They are very helpful and caring as much as they can print a page out and advise you accordingly. Special thanks for you Jim and James.
Excellent help with a building question. National warranty on tools.
Don't seem to have much in stock especially home appliances. Staff are very helpful though
Everything you need in a hardware store. Everything.
Can always find what I need. Friendly and knowledgeable staff.
They have everything
Usual big box store
They have all kinds of neat stuff there. It's one of the places where a guy like me can feel like a 'kid in the candy shop'!????
Good helpful service and comparable prices!????
The visit was ok, But, no fence boards, or 4x4's 10 feet long. Clean and friendly, they just didnt have what I needed
Great store love curbside pick up!
Meh.
Friendly staff always helpful.
I asked a staff member for help, then another gut asked for help. Instead of dealing with me first, he dealt with the other person first. I thought it was first come, first served. Apparently I was wrong.
(Translated) It is a wonderful place (Original) انه مكان رائع
Love the staff at this location. Very helpful.
Got lots of help loading truck however teller sue was disrespectful
Great place
Excellent choice of products, service is great. Very helpful when we were doing our kitchen reno
Just discovered that they'll pricematched +10% and it's great. Great selection of products and the people are always nice.
Very frustrating when trying to get information on the phone, hard to get help some times
I can find everything here
Best service in the town
HOME DEPOT always makes the customer #1 by excellent customer service, knowledgeable department employees, and great cashier ????
Nice!
It's really a depot
Wonderful staff. Highly knowledgeable staff. Huge selection of products available!
Although I never get what I wanted I was able to purchase another item with the help of a staff with a great personality.
Plumbing department is useless. If I could give a rating of negative five starts that is what I would give them. Basically if you don't have an exact skew number from the website they apparently can not figure anything out or look up the availability of anything in their store. Thanks for nothing Home Depot! PS. I found the exact part I was looking for on your website and you do have them in your store. Fail.
Great customer service and selection of products.
Love it
Helpful staff. Good prices.
Ordered in stock Lawn mower to be shipped to Home Depot store on May 11th. Listed as 3 to 16 day pick up. Will not order anything from them again as it was well over the limit as shipped on the 24th of May but no pick up till June 8th. Grass grows & grows in May....very poor service as when went to pick it up took over 30 minutes just to find it.
Whenever I need something from a hardware related store I always go to Home Depot. The manager is extra friendly and helpful.
why plywood so expensive
I bought tiles there for a backdrop. The service was excellent. The sales person who served me immediately put me at ease with his knowledge.
Hardware store
Bought garage door at fall sale and had it delivered. The door was damaged when the box was opened, however because i bought the door in the late fall and didnt open the box within 30 days (because of yhe weather), home depot refused to replace the door or fix the damaged sections. Will never make a major purchase at home depot again.
Good store
Helpful staff and a quick blind cutting service. We use home depot for a lot of our home improvement needs. The perfect place to supply our rental home business.
Love the merchandise and staff
no staff to help customers, spent 10 minutes looking for somebody and this is the norm in this store
What ever you need for building home repairs you'll find it here. So large as store it can be hard sometimes to find without asking staff. However they are always around and near by and are very friendly.
Excellent service looks like the eyes are smiling Hugs..........
Nice all i can say
Nice products
Friendly staff always willing to help. Clean.
This experience was good, kitchen cupboards, the lady who we worked with made it easy showing us the layout on the computer, ordered all the stuff we needed that was great, got delivery but the guys only drop it off in driveway... So we had to help my 70 year old mother move them, but then there was leftovers, so I had to return them but the lady at customer service was quick and efficient over it, other times it's hard to find help in the store, or they don't seem to know what they are doing, and some things seem a bit expensive
Good selection, well stocked.
Great products and great staff
Good spot. Had everything I needed
I am very impressed with paint department and the wood and lumber products available for a very reasonable price and selection, renovating our home or refinishing furniture or starting a new project, I go to Home depot,
Ridiculous DELAY TIME between ordering online and pick up. Utter ridiculous!!!!
Good prices. Fantastic staff who are knowledgeable
Staff very helpful
Alway like to visit the home depot in Chatham. Lots of parking. Disability parking available. Very friendly and knowledgeable employees. Satisfying visit!
Everything u need they have
Best place to get your home improvement solution at the most competitive price. Cons: Non-Canadian store...
Great selection of whatever you are looking for when working on your house.
Despise this store! Never a sales person around. Makes me wonder if they hide in the back rooms!
Heading to Walmart
The best Home Depot. I have never had a bad experience here, they always have what I am looking for and more. Best place to buy Fresh cut sods when the season is on. The clearance tables towards the back of the store by the lighting department always have a great buy. Staff are friendly
They probably have it. But you try to find it yourself is almost impossible.
Ordered online for curbside, order was processed same day. Once there waited about 10 mins before they came out with my orders and packed it into my car trunk. Very polite and efficient
You can find almost anything you're looking for at The Home Depot. The staff are always willing to spend a little more time answering your questions or to explain the difference that some variables that might make with your project so it makes it all worth while.
Home Depot likes to use smoke and mirrors with their pricing on rentals. NOT PLEASED!! Quoted $34.00/24 hour rental.. Return the Tile wet saw cleaner then when i picked it up, but the still have a cleaning charged that is not mentioned when signing it out.
Good cheep place helpfully staff
Home Depot doesn't always have what I need. I suppose it's because it is a smaller store than most of the others in larger communities. However, staff are always helpful and today I got just the things I was looking for!
Didn't have the bbq I wanted. Staff could have been a bit more friendly. I had to jump on the app and find one in Sarnia. Staff didn't even offer that as an option. Sad.
Every employee in each department is so sincere with their help.
Have nothing in stock, and no answers to when it is coming in. And everyone who works there seems to be lost. Very dissatisfied in their service.
Very nice, the staff was easy to talk to and gave me all the information I needed to what I am looking for. Thanks Home Depot!!!! It was a pleasure to walk though there lovely store and very organized.
Huge place needs more cashiers
If it wasn't for the main staff, just to find something would be a nightmare. Koodos to the STAFF
Beautiful place to live or visit
Worse phone service ever
We waited in the window blinds section today for 30 minutes with no help to cut the blinds down to a custom size . My mom asked 3 employees , 2 brushed her off and the other said she would page someone . After standing in the isle for around 30+ min we decided that was long enough to wait. Around $500 in blinds we were going to purchase, ended up taking our money elsewhere and got great service. Lots of employees standing around that were unable to help us .
Huge selection on just about everything you need, I use a lot of wood for wood projects and I use their online ordering service and it's pretty great too.
reasonable price with different variety
Great staff
Decent selection, not quite enough people in the floor helping find stuff
I went in to find a shelf, and luckily I didn't have to walk around searching for it, I asked someone where they were, they were seated so they pointed me in the right direction. Found my shelf easily, then I needed screws for it. I asked someone where they were and they pointed me down the correct isle. Friendly, helpful, easy to get what you need and get out.
Very nice
Thanks for keeping your hours updated, I drive in to help my mother pick up lumber for a fence and was so surprised to see the sign on your door saying that it closed at 6? Sure that the other dozen people who pulled in after me were really impressed to. I'll be sure to go somewhere else.
Be prepared to wait an hour for curb pickup. Even when your the only car waiting to pickup and they confirmed your order is ready. Slowest service ever.
A bit smaller than usual with less stock and choice on hand. But the staff are awesome.
Great place for what you need.
Average Home Depot.
It was OK didn't have what I needed
Great place to buy all your home improvement materials and tools.
Home depot gives your home needs a better place to being fulfilled.
Great staff, organized and helpful!
This is one of few times Ive posted a negative review to such extreme. As a contractor I was treated poorly and they have THE worst tool rental department out of at least 9 different stores I have dealt with. They do Not have a full time staff person in that dept and as such they have no idea as to the condition of their equipment unless the customer that returns it mentions a defect which is rare as they feel they will be billed for that defect and therefore its passed on to the next person to deal with when the equipment doesn't work properly
Good service
Hit or miss with employees when it come to help finding where stuff is, their online inventory greatly differs from what's in the store.
Workbthere
Excellent service ????
Not much for in electrical department
Good allaround
Friendly and good service
Very knowledgeable staff! Looking for diy kitchen cabinets and received informative info.
Small store. Normally does not have what you are looking for. Some staff can be rude.
There curbside pickup is horrible
Staff are always friendly, the store is always well organized, and the washrooms are the cleanest on the island.
Friendly service the workers seem like they really like their jobs. At least the people I've met there. I go there for my furnace filters the price can't be beat.
I went to check dishwashers, probably will get one in 2020
Fast and knowlegeble staff
Great customer service thank you
Awesome experience !!!! Everyone was so helpful. I had a list & someone led me to where I needed to go. I'll enjoy going back there when I can.
Sold out due to volume order
Love this store
This is one of my favourite go to stores for all sorts of things. I also appreciate how helpful staff are. Most recently, Brad F. helped me with a missing part that I needed for a shelving unit that I had purchased the previous day. I spoke with him on the telephone about my problem. Because of Covid19 protocols, I could not enter the store. He arranged to meet me in front of the store with the missing part in hand. Thankyou Brad F. for your help. This is why Home Depot is on my top list of places to chop in Chatham.
Stopped in our local home depot today and have couple comments , we walked in looking for an item and didn't see it so we stopped where 2 employees were talking , one asking the other where something was and didn't bother to acknowledge us standing there waiting to ask one of them a question rather just ignored us and proceeded on their way, on top of that when we finally found someone to ask about the item we wanted we were told they didn't have it even though the website said the day before they had some in store stock but now nothing , very disappointing experience to say the least! Just maybe someone from Home Depot will see this and try to correct our experience someway !!
Big store with lots of inventory
Great service from paint department supervisor
Very experienced with issues concerning paint
Had exactly what I was looking for..????
Excellent service
Great place to shop... was helped to find what I was looking for and continued on my way......
Love the service here. Can usually always get fine someone to help.
Awesome service
Always great. I love that you can get wood cut here.
The place to get the tools and machines that you need
Staff are very helpful
Bought a Ryobi leaf blower and vacuum at the end of last season. Didn’t work, couldn’t find the receipt. Jeff the manager took care of it, unit replaced - home run service!
Friendly staff
Went to look at tile for our kitchen backsplash and a young man there was so helpful and full of knowledge about what would work best for us and made sure we were looked after. Wish we got his name as he deserves so much praise, we will be back!
All you need as a homeworker
Out of stock on many items, or the.prices were.jacked up to the point we're waiting another year to do that project.
Great staff here! Store is well kept, clean and organized. I frequently visit this location and cannot find an issue or complaint at all.
It was good
Great service and product's
Didnt have what we need in good quality only a cheap plastic replacement
Just want to get back to normal. Everyone trying to make us ????. We need to get back into the store.
I had a great experience today with 10 star customer service from Beth at the Pro Desk! I told her what I needed, she put together a quote quickly and geared to special circumstances. She even emailed it to me. If you want to get great customer service ask for Beth at the Home Depot in Chatham, Ontario! Thank-you Beth Dawn
Good selection. Decent prices. Friendly staff
Great service
The people there were incredibly helpful
Could not find carpenter's glue. No staff around.
The woman in the paint dept was so friendly and helpful getting me the color stain I needed.Very very nice as was the cashier that rang me thru.
The gentleman in paint that helped me choose my paint colour was so awesome. I usually find it such a stressful time trying to make a decision, but he was right there with all the right input to help me come to the perfect solution. Thank you thank you thank you!
How sad asked for help of 2 employees. Waited 10 minutes and left passed 6 employees on way out.talkin about the weather.???
Serve was shity
Did not have what we were looking for
Great selection and good prices. Best in sydney for home renovations.
Always has what I need at a reasonable price. Staff are very friendly if you can find them
Had a vanity delivered Monday, went to install it and the porcelain top was smashed. Returned to store new one purchased. Looks great installed.
Great service on this visit
Who doesn't like a trip to HD
Helpful staff - found what I needed fast
Great people so friendly and helpful
Always helpful and courteous. Good prices.
Work gloves were acquired here. Paint , kitchen upgrades etc.
Customer service sucks
It was good but couldn't find everything we went to buy.
Went shopping for a light fixture. Was greeting by 2 workers, both older gentlemen who offered help and have advice. Extremely helpful. We were successful in finding just the right fixture. Many thanks.
They offer best service and give right advice on how to do a diy project.
Super friendly staff. Todd and Tim were very helpful during my last trip. Great selection of all your home improvement needs.
I dealt with an associate, and his name was Stu. He a fantastic help. This man needs a raise!!
Still lots of great selection in garden plants, vegetables and flowers
Sometimes hard to find workers that will help
friendly staff helpful some wood is stored inside
Love customer service
Prices are out of this mans budget.
Love this place!! Great buys and lots to choose from.
Good customer service
Well I was at Chatham home Depot. Got called a thief buy one of the girls that run the cash
Always has what I'm looking for, staff are super helpful
Awesome staff here. Always here to help
Always a friendly face to help you locate stuff
Good service
Great experience shopping, clean store and bathrooms, well kept. Lots of friendly stuff working. Had no problem finding someone with lots of experience and knowledge to help me make my choice. Fast check out. Will definitely shop here again.
Great staff and ok prices
Excellent customer service at the Pro desk
Perfect
Like IT!
Lots of quality products ..competitive prices ..very helpful staff..A+++
Small store but still better than any other building center in town. I wish it was as big as the other HDs like Sarnia and Windsor. Maybe one day
Clean, well stocked, well staffed.
Never can find a store employee to help you find things.
I find the staff are very nice in there. I used the paint department today.......there was a lot of people in there not social distancing however and on top of each other in the paint department, but it didn't affect the service. Only shop for my paint there.
I will not be shopping a Home Depot in the future with the amount of money that was given to the Trump campaign nor anyone else in my family Shame on Home Depot it totally discussed me
Great place to shop. Staff is friendly and well informed.
My wife had seen some drapes in their flyer and was quite pleased with them and the price.
Great service and selection
On the weekends there should be 3 or more people working in paint. The wait is horrendous with one person behind the counter. This is not a new problem.
Not always having staff that know much in their departments.
Great service
Took 3 days to get my curbside ready and when i got in the parking there were no signs to go where i needed to go very confusing and an aweful experience
Guy in Plumbing very helpful
Large, bright store!
This has been a great home depot for me. They've always had what I've needed. Just today I went in for a simple item. The guy asked me if I wanted help. I didnt really need it but he stared me to a greater product for cheaper. Friendly staff and quite helpful!
Everything you need for your home
Had a great experience today at Home Depot. They processed a credit I was due without any problem and I found a great deal on a couple of items I've been looking for. Overall a great day.
Home depot is the place to go. The staff are amazing friendly and very helpful. Never had a issue and great prices. Love home depot thanks for being there for your customers.
It was very good
Good service
Had to exchange shower base forgot receipt. Wife sent to me over cell phone. Worked Great. Everything turned out fine.
Very helpful staff and curtious. Love shopping there as they usually have what you are looking for.
Wasn't really looking for anything but they were having a great sale on plants so I had to pick up a few
Friendly helpful staff especially something called the met team?
Kitchen Associate was very helpful with our purchase.
Staff was very helpful
Ronda is awesome.
Great products and helpful/knowledgeable staff
I visited chatham home depot to price out a large project that i am about to start. I was disgusted with the lack of price information (cards hanging on racks) when you are trying to get ideas of what you are going to spend. A manager needs to walk around the lumber areas (inside and outside)and just notice how many racks have no cards on the poles for prices. Really sad
Excellent support to cut blinds and very helpful.
Just seems odd that Rona, Staple, Walmart, Home Hardware are all open on October 12 in Chatham yet Home Depot is closed.
It has a lot of things to do yard work or fix up your house. Go there for yard work or home fixer up
Great service.
Everything you need
Great selection. A CSR actually came up and asked if I needed help.
Reese Oh Henry blizzard was just ice cream and tiny particles of supposedly whatever remember the days you knew what you were eating? Shop and toilets were clean so 5 stars for that but come on. let's get what we pay for.
Janice on the service desk is the best
Great place to shop
I arrived at home depot around 3:30 p.m. at Approximately 415 pm they decided to come out and tell me that there looking for my order no contact Prior to this. Was not impressed At all at this point. I contacted support to cancel the order At 4:39 p.m. and it is now 6:24 p.m. and I am still waiting to Talk to someone and/or text to cancel the order. This process they have is in my opinion utterly ridiculous. Do understand that I am not the only customer that there dealing with. So for further note I do not believe I am going to deal with this company I will look for alternative options.
They had everything that I needed
Very nice place to shop the people there tremendously excellent help me find the product I was looking for and also carried it to the car for me great job guys I will be back
Good selection. There's my positive remark. And now my negative one: Was overcharged for some items and when I brought it to the attention of the checkout person she replied "Well, that's YOUR fault." (How being overcharged for something becoming my fault escapes me). Then I mentioned that I would like to cancel the whole exchange and I was told I'd have to go inside (wasn't fussy about that because of social distancing), wait in line and ask for a refund. I did just that, but won't have to any more, since I'm going to avoid the place . I left the store feeling upset, not going to put myself through that anymore.
Ok
Received great and timely assistance at the Pro Desk. Expected to be in the store longer,but was in and out in no time.
Walter in appliances was amazing
Great place
Nice store staff very helpful to help you find what you're looking for. Just don't like being asked if I would like to make a donation to some charity every time I go there.
OK
Nice clean and well stocked store. Knowledgeable and helpful staff who will go out of their way to help you even if it means recommending another store to you.
Always get what I go for, easy in and out and priced competitively
The best place to get Quality products for a home..
Typical Home Depot
Great store
For a big box store you would think products would be cheaper. I have found the smaller lumber stores ie: Home Hardware, Rona have much better pricing.
Most of the staff are very helpful. Clean and organized store
Lots of tool options! Friendly staff and fast checkout.
Great place to shop staff is friendly
Needs to be bigger with more product
Friendly staff and the best wood in town
Always have what you need. Great customer service.
Easy to shop friendly people.
Just used pick up features wasn't in the store. However service was quick friendly and accurate.
This store usually has what is needed and if they don't they can get it quickly.
The staff are great and great deals.
ok
It's a home depot.
Helpful staff, great selection on merchandise
Drove from London for a curbside pickup because the item was not available here. When we arrived the staff was amazing and went above and beyond to help us not only get the product but unbox it and squeeze it in. They were so nice and took great care. Thank you!
I had to go in to your store for a quick run for some gloves and cleaner.I was going to the check out when we were met buy one of the cashiers blowing her nose in a cleanex.I have a heart valve transplant and wouldn't have left home unless I had to what is someone blowing their nose working.they had the apron on of the store we tried to stay away from her as far as we could.
It was a great onw
Always willing to help and great service
Staff is helpfull
Ordered countertops in January, it's now half way though March and they still haven't been installed. Keep getting excuses as to why they aren't finished. Went to go get a refund and was told I couldnt get my money back at that moment because head office was closed. They told me they would call me monday and we could do the return over the phone. I had to call them back on the wednesday, only to be given attitude and told they don't do refunds over the phone. Extremely disappointed.........thought Home Depot had great customer service. I was very wrong.
Your staff was helpful. Thanks
This is my hardware store of choice
Staff very friendly
Great service when we went in to buy light bulbs but came out with a new dishwasher :-)
Excellent customer service
Always have what I need ...
45 min to buy screws one guy working with a one customer for all that time had to leave and buy my screws and Windows elsewhere
All good
People at the till are nice. Come here often for wood, but expect 40% of the lumber to be warped beyond use.
multiple staff will assist and very kind and helpful....tons of selection and never a lineup.
Went to home depot today looking for one piece of wood for a craft project, I needed it cut in 6 pieces well the young man that was helping me treated me like I was the most important person in the store, he was so nice and helped me get just what I wanted his name was J.B. and the cashier was also very nice I dident get her name but you would think I was buying enough wood to build a house, this is not the first time I have had exceptionable service at our Home depot they all treat you very nice no matter what you are buying, Thanks Home Depot staff.
Love it
Placed an order on Wednesday when they had 2 of the items in stock. Waited for 4 days to cancel my order without notification as to why. So frustrating and such poor customer service.
My go to place for home diy supplies and projects. The staff on the project desk is efficient and the suggestions they show you always make sense.
The associates that help me today his name was Fred at the Chatham Home Depot and he was excellent helped out need more than I ever had help at a store before I think he was excellent thank you
100 times better than Sarnia Ontario location
Asked questions from seemingly overworked service person stopped answered quick question and came back to see if I needed more help. Good job
Friendly helpful staff
3 days for an online order of in stock items and still it is not ready to pick up. This was supposed to save time, not increase it. Will not be using online services again and will likely go to another place to purchase my items. Very disappointing lack of communication or justification for this.
Never have what I want. If they do have it, it's over priced. Service is terrible. Staff standing a round not helping customers and if you do ask for help they act like your inconveniencing them. Large staff turn over. Not knowledgeable.
Great product - friendly and helpful staff - love this store
Good Home Depot with a good helpful staff. But I have to comment on a ridiculous situation I encountered there. One person ahead of me in the checkout. Cashier asks if he would like to apply for the Home Depot credit card. End of the speedy checkout experience once he indicated yes. They need to run his driver license and another credit card through their credit approval process at the check out and not somewhere more appropriate like Customer Service desk. After about 7 minutes and a growing line behind me and a complaint to another employee I was sent to another checkout. Paid for my stuff and upon exiting the same holdup at the other cashier because the credit approval process wasn't done yet. Who instituted this stupid policy ?
They have a great staff always helpful
Removed most of their summer products. Was looking for free standing hammocks they had 3 wks ago
Great product, all you need is here.
Curbside pickup is excellent. Extremely fast service. Very friendly. Highly recommend curbside.
Good helping people working there they are ready to help you
Home Depot- always reliable
Chatham Home Depot is great. We're new to the area and doing a numbers of things to our new older home. HD is a constant. The crew here are great, helpful and knowledgeable.
Get bins there to store things away from mice
Got what I came for
Was open somewhat and ok lighting
Great staff
We bought a fan that didn't work. We paid an electrician to install it. $100.00 He said that the wires had already been hooked up before. The were bent.. He finished installation and it didn't work. The manager Gloria would not do anything. Last time at home depot for us..
Nothing special.
Price gouging plywood 1/2 inch went from $25 a sheet 1 year ago to $51 a sheet today
Over there
Friendly!! And helpful
Great assistance. Quick service
Good deal on tool's
I couldn't find something but I ask someone to help me what I was looking for they found it for me
Its alright
Excellent service
Very disappointed with our experience at Home Depot. We got our email to pick up 1 bag of grass seed. While we were waiting, with no one ahead of us, we watched a group of 5/6 employees wandering about with no social distancing. Most of the employees were not social distancing with each other or customers. A customer also was allowed to enter the loading area to make a purchase instead of waiting in line. We had a lot of time to watch as we waited 1/2 hour for our bag of grass seed. When we got our grass seed it was the wrong size, so we were left waiting some more, about an other 15 minutes. This is why it was a disappointing experience.
Staff quite helpful
Fast and had what I was looking for
Staff is friendly. Thing are organized Place clean
Always find what a needed and good service. If they don't know the response to your question they will ask another worker to find your answer.
great staff and good selection of products
Great store good selection and knowledgeable staff
Amazing service tonight from Sherri! She went above and beyond for us this evening to make sure we got a Christmas present for our In-laws :) Thank you & Merry Christmas !!
Great surface
The shipping manager lady was really rude She dont even listen anything I dont know may be only that day she was not in a good mood or something But still she was really rude Rest all the staff is very good Very frank Thanx
Chatham, Nov 2nd round 8:00pm. I'm lookin for a magnet and all there is are these puny magnet tapes... plus the jerk clerk from hardware wanted me to 'hold on', like I was gonna run into him. He went in MY way! Pretty arrogant
Polite staff, well organised
Windows n doors
Slow curbside pick up at the moment
As always this story is like others. But some of the staff are very very helpful and kind.... curbside pick up is great.
Friendly and helpful, with self checkouts that take cash. Lots to choose from
Staff has no knowledge of anything
My customer service was awful. I called the kitchen department and he said to talk to the customer service so I hung up and called customer service just for her to then tell me to hang up and call kitchen department. And back and fourth another time. Waste of my time and long distance calling. Never dealing with this location again!
I like it because it's in Chatham and that's where I am
Fast, friendly, knowledgeable
Knowledgable staff. Nice layout. Had everything I was looking for.
Whatever you say, Home Depot is the go to place if you need any hardware or tools. Home Depot in Chatham is relatively small but still better than other hardware stores.
Quick service, got exactly what I ordered.
I found what I was looking for or some help from the employees there
Good selection of patio furniture which is what I was looking for and bought and a good selection of garden plants even though it's very early in the season. I like Home Depot because they always have a great selection and I also checked out prices for several things I want to buy in the future. Staff is always helpful and friendly.
I could, without any problems at all, spend hours walking the aisles looking at the neat products and plan my next major tool purchase. But real life being what it is, means I can only spend a fraction of those hours at any given store. Any time I need something from Home Depot I can usually find it quickly on my own. Or if I require assistance I can ask a handy associate for help. So far, everyone I have asked have been helpful and kind!
Went looking for a sponge for a textured ceiling and when I asked they said they don't sell anymore but I did some looking myself I found in isle 12.
Lots of selection
Friendly staff but alot of customers today
Great variety helpful staff and good prices!
Great staff
Home Depot employees were very friendly and helpful
Found what I needed
Always a great experience at the store. Always have what I need. Get great service.
I am being charged for a vaccine which was never delivered.
Most times they have in stock what you may look up online. Very helpful staff.
Staff was friendly, we went to 2 different departments and both times, staff approached us asking if we need help.
Can’t call for information and supply question. No one answers at any department, not even special services. I like their prices and variety, but shipping is $100. I get all my large orders shipped from Kent for $25 shipping and they price match.
Helpful staff
Ordered online in March...apparently shipped March 30th... May 13th still not here... covid or not where is my paid order? Vicious circle on perpetual hold or delivery status says shipped, no change for 6 weeks Not happy ... Finally got through! A real person...Jennifer went the distance and solved the problem Thank you Jennifer. I am happy now.
Great selection and prices.
I had the pleasure if dealing with Dan in the paint department. He is such a breath of fresh air and very knowledgeable. We were so impressed with his service we went back 3 times, driving 40 minutes each way. This man knows his stuff and deserves recognition for it. We'll be painting for weeks but at least we know we got exactly what we asked for ????
Good store. Some prices are a bit high
It is very frustrating at that store. When you find someone to help you they know less then you. My experience last week in the garden centre was really bad! One of the employees gave me a price then when I got to the register she said the employee gave me the wrong price. Needless to say I went somewhere else to get my plants! They are not good to deal with at all!
awesome service
The staff were really helpful in helping me load my purchase onto my vehicle when it was hard to fit. I recommend this location as it has been one of the best home improvement stores around.
It's expensive. I shop around first or try to price match.
The staff are super nice and u can apply for financing on items that u need.. all u need is 1 piece of ID and a credit card.. definitely recommended
Excellent customer service from Bill.
Nobody to be found to help u!!
Great service! The staff at HD were kind and patient which was much appreciated!! I'll be back! Thanks and God bless!
Great selection. Paint department is top notch
Cashier was great. But when you ask for help customer service is lacking. They act like you are a burden. Not professional at all
Great prices and staff
Tried to buy a fridge at this store. Told me that they don't have any in stocks. Had to wait for over a month or two to get one. Staff was not helpful in telling me were I could get one. As I am losing all my food. …
Great friendly staff. Paint department is amazing at colour matching.
Very good service
Helpful staff☺
Home Depot is my place to go and I'm doing little projects at home. It's a massive store if you just ask an employee where to go they'll direct you kindly.
The worst service ever my son was there for 1:45 min just to buy a door he left without the door I went today picked out the door in 5 minutes waited another 45 minutes for help that I had to get at the cash ask for manager another 15 minutes after someone showed up I left the door would pay 3 times the amount to do business somewhere else . I know other people r having the same problem there .
Can always find what I'm looking for and they order for me right away no hassle.
No service help. Poor selection
Friendly service , went out of there way to help
Everything was there
Like to shop here all da time
Good prices and selection
i love home deopt great place for all your house hold needs
To whom this may concern, Today has been a disappointment. My wife and I bought a GE dishwasher from Chatham Home Depot and had it delivered this past week. When plumber came to hook it up, we were missing the connection piece that attaches the dishwasher to the hose that hooks into the main water line. I had been to another store already, given the "standard" size of attachment and sent on my way. Only to find that the dishwasher is indeed, NOT standard. Okay, no problem. Go back to the other store to find that they do not carry anything smaller than the standard dish washer hook up. So, off we head to Home Depot, at the exact location we purchased the dishwasher in Chatham. Explained the situation to an employee, who proceeded to take us to the plumbing aisle and get ahold of someone from that department. When we spoke to the plumbing department attendant, we were told that standard is standard and ALL dishwashers use this to hook up. Well, no. We explained that we had already tried a standard size, and it did not fit. We were told it must be something in our house that is wrong, again, we said no. The line is still hooked up to the house fine, we needed a smaller attachment to connect it all. We said that we had bought this model there a couple of weeks ago. They literally had the model on the floor. So back to the appliance department to be spoken to in a condescending a rude manner by the appliance employee that, we were wrong, all dishwasher are hooked up with standard materials, and was tossed a bag of dishwasher hook up equipment that, you guessed it, was STANDARD size. We said, we have tried standard size, it does not fit. They would not believe or take our word that we had tried the standard size without success. We literally had to get the appliance employee to open the package to see for himself that it doesn't fit. We had been there for 20-30 minutes at this point. So they go over to the appliances, and are looking and inspecting NOT the model I had told them we bought, but a cheaper model. They did not believe that that was the model we had bought, they had to look it up to "be sure". So then it was time to finally see if this standard attachment would fit (I had actually tried the piece approximately 20 minutes prior on the actual floor model, saw it did not fit, told the employees, they did not believe me, and had to do it themselves.). And lo and behold, it does not. So off he goes to the plumbing section to find a smaller piece, which at this point, we had asked for well over 40 minutes prior. In the end, after almost an hour, we had determined exactly what we had been saying at the beginning - we need a piece smaller than standard for the dishwasher YOU sold us. Apparently, either GE was supposed to give us the part or Chatham Home Depot, once again, has dropped the ball and selling appliances that they do not have parts for them to even function. What is totally baffling is that, had no other customers come in for the missing piece of the dishwasher HOME DEPOT sells? Or, were they too, tossed a bag of "Standard" equipment and told to make it work? Either way, we spent an hour in Home Depot while an appliance employee tried to prove us wrong. This whole situation could have been avoided if your employees had taken the time to listen to what we had to say and taking our word for what we needed, instead of trying to prove their point and prove us wrong. Completely unprofessional and turned a 10 minute situation into an hour long event. Thank you for your time.
Couldn't find anyone to help me with info on a range hood or a bathroom fixture
Great service. They even checked to see if there were any deals or discounts on my purchase!
Service is poor
The guy from aisle 16 went out of his way to help me
Kitchen designer was quite thorough and very helpful
Got what i needed
Good place. Large selection
Good place but hard to find help when you need it!
Great paint guy
Always love Home Depot. Clean friendly and helpful.
Got what I needed. Plywood and RV antifreeze
Lacks selection