Reviews of Napanee Opticians (Optics Shop)

C Runpixierun

HIghly SHOCKED and DISAPPOINTED by their refusal to follow proper health protocols during a pandemic! They just don't take customer safety seriously at all and I have taken my business elsewhere.

Sarah R. (xZombiePinUpGirlx)

Fantastic selection, very stylish frames and superior customer service. Never an issue with the product, always correct prescription.

Wayne Spiering

Fast and friendly service just Awesome all around

Matt Clancey

Went in to buy safety glasses for work. Found the prices way too high in the past, and go either to Kingston or Belleville for my personal lenses. This time I had a requisition and figured I'd support local and try Napanee opticians again. The service was frankly terrible. The employee laid out 4 trays of safety frames and left me to try them on as she was doing something more important in the back. I narrowed down a few options only to be told, when she returned, that none of those options were available. I chose another frame, same story, I can't have those ones either. At this point I asked why, and was told curtly "it's your requisition, you should know". I asked which ones are covered, and could she show me those and I'd choose. The employee sighed and showed me a pair and said "these ones". Fine. I bought that pair (I regret that now, I should have left on the spot). If you're fine overpaying to get treated like you're a bother, give them a try. I Won't be back. Found out later that the owner has a penchant for firing employees on sick leave.

Bob Childs

Napanee Opticians has a terrific selection of frames in a wide array of styles. I have been purchasing my eyewear here for years and I have never been disappointed. My most recent purchase of prescription sunglasses with bifocal lenses for golf has been great. Staff a friendly and they provide exceptional customer service.

Dana Nikiforuk

Everyone in this facility is so incredibly kind. From the lady I emailed to book a consultation, to the optometrist who checked my eyes, to the lady who helped me pick frames, to the lady who sized them for me: I was treated as a priority every time. This facility is nothing but professional and caring.

Scott B

Based upon reviews I decided to try these guys out. They are great ! Fast and friendly service with obvious experience. Thanks

L H

I only went in for an eye exam, did not buy glasses. The optometrist and her staff were amazing. They are very professional and make you feel very comfortable. Highly recommend.

Alex Stewart

Very frendly service. Fast and accurate. Got the glasses. I needed for a fair price will recommend. Them to any one