Reviews of Dr. Lorraine Moncrieffe (Optics Shop)

Steph VanderMeulen

As always, so much care and consideration and patience from both Dr. Moncrieffe and her staff. I won't go anywhere else.

Frank Paquet

We receive excellent and friendly eye care with Emily and Dr Moncrieffe, we are totally satisfied. Very informative and as a type one diabetic I trust my eye tests very much.Thank you again ;)

Scott King

Dr Moncrieffe is kind, gentle and caring. She takes the time to explain what she is doing. For myself she explained the changes I need in my glasses due to aging. She went on line to show how the difference was between glasses that I now require.

Calico “Bet” Kat

Felt like my eye exam was thorough. Appreciated how everything was explained to my satisfaction.

me me

Plan and simple ...go somewhere else! They are a dime a dozen and this one is not worth a dime. My feelings go out to the wonderful receptionist that has to work with such arrogance.

Robin Blecker

My senior father saw her. He said she rushed him through his exam in under 15 mins (compared to an hour that I got with another doctor). He felt he didn’t receive a thorough exam and the fact that she misguided him in the strength of his readers, It would seem he was right! Would not recommend her. Eyes are too important!

Keith Smith

Receptionist and Dr. Moncreiffe were both super knowledgeable, friendly and made my visit fun.

Robert Davies

My wife and I moved to Belleville 2½ ago and were fortunate to find Dr. Moncrieffe when it was time for our eye exams and new prescriptions for eyeglasses last year. This week it was time for our annual exam and we both needed a new prescription. Also, we had our retinas checked to be sure nothing was going amiss in that area (we're both 69). Dr. Moncrieffe took the time to explain the procedure and then to show us each the photos of inside our eyes and point out the important things she looks for. We really appreciate her calm, relaxed, and thorough approach to each visit. I would have no hesitation recommending Dr. Moncrieffe to anyone looking for outstanding care for their vision.

Richard Jarvis Adventures

Friendly experience and very informative. Thanks!

Brian Elder

Great visit. I booked on line and everything was ready when I arrived. Thorough examination. Very pleasant receptionist and Dr. Moncrieffe was a very nice lady to talk with. I recommend her!!

Dan Clost

The receptionist was efficient and helpful, I apologise for not remembering her name. Dr. Moncrieffe was equally efficient and explained what was happening as we went along. Her responses to questions were clear and easy to understand. Everything was on time. The entire office was spotless. It was a positive experience: when another exam is required I will go back to her practice.

Barbara Dogger

Covid 19 protocol was observed. Everyone was super friendly and experienced. I felt I was in good hands.

Brooklyn Archer

The doctor was amazing!

Teresa Marie Allen

She was very thorough and very friendly

Joanne Zantingh

Dr Lorraine Moncrieffe is very thorough and personable. The entire staff is very pleasant, I will be going back for future appointments if necessary.

Marty Babony

Through exam pleasant experience I've been a satisfied client for several years

Simon Anthony

Had a challenge with progressive lenses that Dr. Lorraine took the time - on a second appt. - to sort out and provide options that work for me. Very Good at what she does !!

Lauren Villa-Kelemen

Really efficient and pleasant. Everything was clearly explained both by Dr. Lorraine and her receptionist.

Reg Smith

Dr. Lorraine Moncrieffe sincerely cares about my vision and eye health. She and her staff make every effort to accommodate my busy schedule, and with using modern electronic booking, I get an appointment in my Outlook automatically so I don't forget appointments.

S M

Dr. Moncrieffe and her staff were very pleasant. Booking online through Lenscrafters was extremely convenient and easy. Had a slight wait at the office but it wasn't bad.

Hope Powell

Great experience! Wonderful service from start to end!

Beth Primeau

We switched to Dr. Moncrieffe after a negative experience with our last eye doctor for our son. She is patient and caring with our son. She also takes the time to explain things in a way I can understand. Her receptionist is also top notch! She help secure us a specialist appointment and we are so grateful for them both. They also have appointments after 4 pm which is great for a busy working families.

Stephanie Reid

This was my first eye exam at 36 years old. I wasn’t sure what would happen and Lorraine made it very calm and comfortable for me. She explained everything well and was able to identify the issue with my sight. I was very happy with my experience.

sara mcgee

The lady that helped us picking out my daughters first pair of glasses was amazing. Very helpful, friendly and informative for being our first time purchasing glasses. Unfortunately I cannot remember her name, she was possibly in her 30s, blonde hair and grey/silver glasses. She was amazing! Thank you

rose lagowski

Just wonderful what Lorraine has been able to do for my husband.

Susan Lewis

Thank you so much for your professionalism and care. I was well informed and felt very comfortable.

Lisa Folger

I experienced a headache and pain in my eye, over the weekend, called Monday and was seen at 3pm that day. She was very thorough, checking for any potential damage or retinol issues. Very supportive, suggested that I see my doctor. She cares about her patients, their health, and takes a genuine interest in your overall well-being. Can't say enough about her knowledge and compassion.

Sofia Witherall

Professional and prompt.

Mike Hennessy

Very good and timely especially in midst of covid. See you in 2 years

Max Zimmermann

Caring, informative and patient.

Becky Webb

I went to see Dr. Moncrieffe for a second opinion. She's extremely thorough, professional and kind. She noted changes with my eyes that my last optometrist either missed or didn't inform me of. Most importantly, I left with a new prescription that allowed me to very clearly read the bottom line on the chart. I need good vision for my work so I'm very grateful that I found this gem. Thanks again.

Shirley Davies

Wonderful all around. Appointments are on time, and thorough. Very friendly and knowledgeable.

Clarence Zieman

Very pleasant experience. Dr. Moncrieffe is a very dedicated professional in her field ensuring that her patients are provided understanding and solutions with eye care.