Reviews of Chapters - Belleville (Optics Shop)

Bryan Zimmermann

Chapters always has a warm and cozy atmosphere, minus the Starbucks-type.. My love, my son and I picked up some new books for my boy and a good deal on a book for dad,

Dan “boomer” Boomhower

Nice and comfortable very quiet and relaxing

Marcel Beaubien

Lots of books and if don't have will get it

Nezo JNour

was looking for a small gift .. got a good help from the staff .. thanks guys

Suzanne Kavanagh

Staff shouldn't be calling me a good girl because I have a plum card. Patronizing

Jennifer Calderon

Very organized and well kept store. Doesn't take me long to find books I need by using their computer very straightforward. Cashiers are very friendly and helps you right away with your needs.

Caleb Deacon

Amazing staff and grest books

Dominque Preston

Absolutely love this book store the sales representatives are kind and courteous the atmosphere is relaxed there's no rush for hurry up buy a book and get out and you can sit and read while you may be waiting for a friend to show up or your husband to get done with work.

Matthew Mills

Had the book I was looking for when no one else did. Very expensive though.

Virginia Plunkett

Great store, great selection and very helpful knowledgeable staff!

Carrie Scott

Staff are very helpful.

Karen Napolitano

I had the best customer service at this store, what a very nice experience..

Dan Mossip

I had no idea what I was looking for I was just sent for a specific genre. The very helpful staff picked up many suggestions however I still went home lost because I don't know much about books :-) but that has nothing to do with them.

Alan Kirschbaum

Great place to shop and file up on Starbucks coffee on your way to Montreal

Laurie M

Great place to shop

Nicksfilms

I just come here for the Starbucks

Ashlea P

Staff seemed to be very friendly and willing to help customers; wide book selection, with clear signage (for both the different sections, as well as the promotional material). Would have been 5 stars had the Starbucks been better organized in their service.

Robert Bailey

Books are always good. Pokestop just outside is good too

Autumn Lady Hog

Great store and staff

Ronan Garrison

This is a pretty standard Chapters/Starbucks. As of April 2019 they have not done the new reservations that most ones have. The store is big and they have a large selection of books. However, the Starbucks overflows a little into the bookshop.

Jesse James

.....I found a condom in a copy of the hobbit lol nuff said? #Belleville

will wilson

Not there anymore

ThaDuDeMaN

Books and memorabilia

Hope Louise

Love the amount of books there are and how much variety there is. I could litteraly just spend hours in there looking and reading. Finding new things. Over all great place to find a brand new book that is calling your name.

Katrina Houston

Great service, very knowledgeable, and a marvelous selection of great books!

Marilyn Genereaux

If you need a good book or the extra they sell Chapters is the best

adventure girl ontario locations

Always the best place to go get the newest books and games

Mammoth-Puppy

Chapters is great considering it's pretty much the only place to get a wide variety of books in person. The staff there are super nice and helpful and they have a separate entrance to the mall.

Jeff Blain

Not much literature on business and sales

imDelt

A big beautiful store. Lots of friendly staff to help. Great selection of books and other merchandise.

Andrea Moyer

Love going to Chapters.

Sue Palmateer

Easy fast and pleasant! Love this store.

Sas Nalliah

Ok

Brad Sharpe

Great place to buy books and things.

Paul Richter

Very friendly and helpful staff.

Ryan G

Perfect place if you like to read....

Sarah Hawkes

Staff were excellent j helping me find a difficult gift.

A. W.

Books wow so many to choose from

Josh Hayes

Nice store

Vincenzo Riccio

Good

Lenore Dixon

Usually great parking. SBUX is part of the experience. Just enjoyed a blended cold brew...vegan even. Now walk to the travel section of Chapters.

Denise Vautrin

Best bookstore ever. So many good deals.

Jackie Adams

Great selection and average pricing. Lots of parking and Starbucks is located in the store.

Ashley Rappel (AshBenHayCam)

Great variety if subjects and if books are not in store there is options to have them sent to you. Very convenient

Kim Lambert

Great friendly service.

Amanda Zintel

Love chapters, they have a huge selection and the staff are friendlier than any other location I've been too.

Lindsey Bowman

Always has great customer service. Recently I've been in a few times and spoken to Kay. She makes great recommendations and is very helpgul.

JamieLee Bahry

Very friendly

Jevon Dewal

Hip and knowledgeable staff

Gyro Jam

Chapters

Jason Green

Great store. And a huge kids section with toys and games.

Vicki Bierworth

I like Starbucks coffee there

Jonathan Paterson

Rude and disrespectful staff.

P Todd

Friendly staff but as with most chapters very expensive

Robbie Dubes

Its a chapters. They sell books, some toys and nick-nacks. Starbucks is attached

Laura M

Cozy

Syndicated Satellite

A much better store than the Indigo store in Kingston at the Cataraqui Mall... The Chapters in Belleville will have books reduced and marked down, plus they have usable washrooms in the store. The Kingston Indigo store has everything at full price for the most part and their washrooms are no good.

Anna Michelle Frymire

During my last two visits, the employees were overtly rude. I used to love shopping here on a regular basis, but would rather support a local small business that's friendlier and more professional.

Kate A Wilson

For starters awesome people! They are super friendly and helpful. Also make sure to check out Zoe's recommendations they are the best. Chapters is a great company too! They have an adoption a school program that helps local schools get …

Robert Reid

Staff is nice

Cathy Long

I go here for both YA books and coloring books. Can say that they need more selection and variety of coloring books.

Melody Courneyea

Generally I really enjoy this store. The only time I ever have issues it's during events when there are lot of people. For everyday shopping there usually plenty of space but during events it gets crowded quickly.

Sharon Moore

A wonderful place to go for your books. A great atmosphere and very helpful staff.

Melodic - Innocent

Friendly staff, very helpful, love the smell of books

Liz Lacey

Great selection of books and merchandise

Kaitlyn Perry

Every time I go to Chapters the staff are always helpful, friendly and knowledgeable. I love that they read so many books and can offer new books to read based on what I already enjoy. The store is well-stocked for a small town and if I …

Zenika Zelasko

It's a good store

Aria Martin Henderson

Fantastic location at the mall. Lots of parking. Friendly helpful staff. A favorite go-to for books and other gift ideas.

Jenn S

Great place to shop

Brittany Cockrem

The staff are always so helpful and cheerful!

Tom Robert's

If you need a book then this is the place for you, awesome selection of different books and other items as well.

Raven StormWolf

love shopping here, always find something, great selection.

Jessika McKinnon

Great place for kids books but books are abit expensive

Christopher Lee (Cliffy)

I just love going there

Soundwave218

If you like physical books this is the place for you, I tend to just buy digital versions because they are cheaper and can be saved to a cloud meaning they can't be ruined like normal books can. …

Kianna Holbein

Welcoming and comfortable environment!

Dave Dodgson

The staff are very helpful.

Tomer Bitan

Has everything you need in a book store!

Maggie Garvin

Great selection & helpful staff

Spoonlady Jacob

One of the really good Chapters stores to shop at.. great bargains

Andrew Foster

Good selection of fantasy and other fiction genres. Lots of Steven King

Anthony Boese

Fantastic Chapters. One of the Best I have been to yet. Clean up to date and staff that actually enjoy working there. I have never had a problem finding anything and stock levels are some of the best in the area.

Julie Geitner

Very helpful staff

Iesha Washington

Great selection. Very friendly staff.

Lindsay Wright

Lots of stock, very clean. Staff don't really care to talk to customers tho. But you're welcome to use their onsite computers to help your self.

Patricia Mitchell

Didn't find what we were looking for. Staffing is low and many customers were waiting for assistance so we choose to shop elsewhere. Enjoy your day my friend ????????

mark fallon

Great staff always helpful and friendly

Dave Lock

It was very busy at the cash registers but the line moved very fast and the staff where very friendly.

Gisele Fielding

I like that place great for gift or just to spoil yourself ????

Tricia Murrell

Chatting with the great staff makes buying books even more fun.

Karonhi:io Mohawk

Selection

Hyped _ Beast

Great place to find books

Katelin Turner

Great Selection

Gregory Lamming

It’s a Chapters

Mia Jap

A good place to buy books and find gifts. Can get crowded though

Jeff Robertson

books, books and more books all you need.

L A

I think the lady at the door would be more protected in a bubble. A face mask and shield isn’t enough for this scamdemic. FreeWorldNews.TV

Ward Edwards

Great selection

Jimbo Cove

It's a good book store

Kevin LaBelle

Great store

L. J Braun

Neat little book store, conveniently located beside a Starbucks!

Alicia Sears

My bf worked for a company cleaning this store, he worked a full month and still hasn't been paid a dime. If the owner cares at all about reputation he will have this company they have in there "Modern Cleaning" Pay him the 1400+ he is owed!

evangeline Bmnvnozios

Wow people in there are knowledable about everything positive experience

Chris Mason

Always have what im looking for and the staff are great. Bathrooms well kept and a small play area for kids and family

David Johnston

I had not been in a Chapters for a very long time but recently went here to pickup a gift for Christmas. This bookstore is incredibly well stocked with books, magazines and gift items. Being connected to the Starbucks probably had something …

Ryan Sweanor (Ryan)

Employees are a lot ruder than ever before. They aren't willing to help at all when looking for items, force you to use their sanitizers and not your own, and aren't allowing people into their store, despite wearing full face coverings (chin, nose and mouth all fully covered) that are deemed acceptable by Public Health.

Ethan

It was good, calm and quiet.

Dan Ross

Cozy book store with an attached Starbucks.

Valerie Spidle Davis

Like every other Chapter's bookstore. Unique in its own right. Love this place.

Rob Pirate Radio Underground

Everything you need

Erin D E

Lovely store! It's always great to wonder around a large book shop. Clean, tidy and well laid out with really friendly and helpful staff as well.

JoeTanya Gates

This place is amazing all the best books with excellent prices

Lynn Guitar

Always helpful staff

Jamie Williams

Great selection of fantasy and SciFi. Large selection overall. Better stocked than alot of Chapters.

Brian VanDyk

Great help

Ethan Hendry

This store in particular was very well organized, the signs were in plain view and if you needed help, the kiosks were easy to find or you could always ask a worker and they would direct you with gusto! The Starbucks there also had wonderful service and great employees.

Laura Andrasek

Came here with my super busy baby. Ashley came up to me and wa super helpful. I was about to go find a book, but her seeing how busy my boy was told me that shell find it and will bring it to me. She was super sweet. Great experience. Good job, Ashley!

Darren Moore

Good experience but needs more books and less product.

I downvote stupid people

Large selection of books, and helpful friendly staff. Store is clean as well

Eric Belrose

Great service. They helped us find goggles and toys and two different book sets. My kids didn't have the chance to be lost. We were in and out in seconds.

Dillon Robinson

Service was excellent, but surprised that they didn't have several of the books i was looking for.

Raphah Counselling

Great service

Thomas Burtt

Staff is always around to help you when needed

Celia Topping

GREAT bookstore

Falcor23

Very friendly staff, while many of the staff know very much about authors and new releases, some seem to have little to no knowledge. That being said the selection is fantastic and you can always grab a Starbucks coffee and sit down with you new book.

Kaz McNamara

Always good help

Madeleine Fraser

Staff are very helpful.

goodguy shuckle

Find books im looking for and sometimes ones im not

Rabia A

Great place book variety ... Starbucks enhances the environment of Chapters.

b mc

Love this place

Avis RavenChild

Okay you know you have an issue when nearly 99% of your books have come from this store. I've practically stocked my book cases with books from this store. Staff are super friendly, the selection is AMAZING and I've always been able to find what I've been looking for. Will def. be a returning customer!

Terri Dafoe

Its great to get my books there

Becca Bagnell

Love chapters !

Chris Davidson

Friendly fast service with very knowledgeable staff.

Katerina B

Great place to stop by. My order come out basically next day! Perfect!

Tara Winter

Great books and gifts. I love the variety of cards and the bargain section is great.

Dee O

great place to go to

Mark Oatman

Helpful staff, great selection of books and magazines.

Valexia Blackfeather

Second home!

David Peshnak

Alright..staff friendly

Paula Ponte

I really wish management understood how to properly staff based on traffic. A line up out the door and only one barista. Very poor management.

Patricia Tooze

Love this place

Scott Howells

Love chapters always great place to get my book needs. It is exactly like every other chapters across Canada. I love the smell of the books everytime I'm there.

Denise Apple

My favorite place ❤

The Picky Pages Project

Excellent selection! I can never find anyone to help though..i usually end up chasing an employee down, and they are usually very helpful!

Zoe Barraclough

It's Indigo. Same as any other. Super friendly staff, big space.

M. Davis

Clean and bright.

Mark Waters

Staff was exceptionally helpful and incredibly enjoyable. It made our in person visit that much better.

Robert Cox

Good selection of books and comfortable place to browse. Even updated their washrooms. Thumbs up on that one.

Stephanie Stickler CPA MBA

I walked in with a Starbucks & I told them I was not going to drink it. They said they wanted it set outside. Obviously my friend & I did not purchase what we were planning to. So you cannot carry a drink in the store at this time!

Mario Villano

Love the place, process are better in Amazon, also barns an Nobel delivers to Canada and books are half the price than chapters or indigo

Bryan Forstner

Great selection of books and wonderful staff.

Justin Ward

If you need a book look no further. their is a kid zone to keep your little ones busy while you look for a good read. Star bucks is inside chapters for a good cup of coffee as well.

sam likopulos

Chapters in Belleville was great a great variety of books and many different topics to choose from. The staff are always ready to help. The best thing about Chapters is you can always start your book there and see if you like it.

David Duncan

Nice Store Lots too choose

Matthew Martin

A decent sized bookstore with a very helpful staff. I would suggest a more regular rotation of books on the main display, as it seems like the same books will be featured for months.

Keiron Kozy

Huge sale sections!

Christine Charlebois

Nice selection but no french adultes books

Dan Belisle

Their computer system said the book I was looking for was on the shelf. The staff couldn't find it.

Carly Sugden

Friendly staff. A good selection of books. Little knick knacks. Seasonal gifts etc. One of my favorite stores :D

Shalyn Cross

Horrible customer service and false advertising. Waiting for over a month for an item I ordered with no updates. No one willing to help me or try to find my order. Strongly recommend finding a new book store, this one is a joke.

Alexander Wilson

Clean. Frendly staff

Margaret

They may have a lot of books and other unique gifts . But the price is not good. I find it extremely expensive

Wade Barker

Stupid expensive

Mikaela Ihamaki

Good books. Really good staff. Gives good recommendations on books you'll actually enjoy

Karen Palmer

Always a joy to shop in such a pleasant environment. Great selection. Service is always good to exceptional.

Stephen Ambury

Cozy. Good layout. Kiosk at the main door when you walk in. Very helpful.

Laurie Carr

Lots of books to review.

Adam G. Smart

It's ok

stewart lowe

well laid out

Lydia Chem

Satisfied

Alan Gaudet

Books

Cindy Hamilton

Very helpful staff

Anne Carman

Love going and looking at new books and merchandise

Anna Solange

My favorite store

Lisa Craig

Friendly & helpful staff ????

Edward Armstrong

Excellent and friendly service always. If they don't carry what you're looking for, they'll order it for you.

Julia Ben Ezra

Everyone is so helpful and always willing to go the extra mile. Special shout out to Sarah and Jeffrey for helping me find a specific book!

Natasha Ostrander

This store is terrible to pick up from when you order online. This has happened 2 times recently and although both times the employees were not busy(standing around), they don't care to take the time and check in the back whether your order …

Barry Colley

Great staff and great deals. Chapter is always a great place to kill some time and find a good read

Sheena Carter

Always love this store, great staff and a very good kids section!

Mitch Lauzon

Found what I was looking for at bargain price

Richard Mitchell

Not much for books but if your in need of a book this is your store and Starbucks is attached to it as well

Maya Meloche

Good but pricey

Anne Harvey

Excellent selection

Lic Catty Martinez

Confortable , , because we can take drink coffe and read books

Tyson Mckeown

Great place great books nothing beats the mixed aroma of Books And Coffee

Jacqueline Keech

Great book and gifts

Robin Maracle

Chapters is my all favorite book store

Diane Brounsuzian

Love this Chapters, the employees r so helpful and nice.

Toni Buckley

Great help!! Best store to find what you're looking for

Eric Weeks

nice place but I never win ????????

Mike Tayeb

Usually doesn't have what I'm looking for in stock. And they wonder why people shop online......

Brenda Adams

Staff are really helpful. Ways smells so good with the coffee. Lots of books to curl up in.

Jim Reynolds

Very helpful staff

Robin Rimmer

What an amazing experience! I was able to get my mom the perfect present!

Lorrie Ostroskie

Great customer service

garnet labrose

The staff are very good at finding you what you are looking for. If they don't have what you are looking for they can get it for you. Grab a starbucks and a comfy seat.

Kaitlin Murphy

I had a great time shopping at this store all the associates were very helpful and helped me find everything I needed!

Emma Da Diddit

Nice staff, has a little bit of everything. Nothing remarkable compared to other Chapters locations.

Joanne Tucker

Im a book lover so chapters keeps me happy

Russell Sheldon

Excellent service as usual while maintaining a safe covid free environment.

Sid Vander Wilp

For a reader chapters is like coming home

Ashley Hassell

Nothing feels better than walking into Chapters and knowing that you will find the perfect book to relax with. This is my go to place when I need a good read. The staff are helpful and they know their books. They can recommend something perfect for everyone

David Carpenter

Beautiful store with excellent selection of books. Keep up to date on new releases and always a benefit having a Starbucks inside the store. Especially nice during winter months. Staff are always friendly and helpful.

Calvin Engsci

Big selection and friendly staff.

Charles Patrick

Great atmosphere and super friendly, helpful and knowledgeable staff.

Anne MacKinnon

Helpful, friendly staff

Christina Brinklow

The staff at this location are so lovely. Kind and approachable, I have always had great interactions and excellent customer service here! If ever a book or item I have been looking for is not available, someone is always ready to help me …

John Arnold

pleasant...friendly

Joan Cowen

Excellent store

Amber Brownson

Huge variety, friendly staff.

Ron Shaw

Books are extremely exspensive compares to other stores or Amazon and still stinks like burnt coffee.

Marianne Walker

It was a great

Marlene Mcmillan

Very nice bookstore..lots of books..helpful staff..

Raye McAvoy

Great selection of books, great staff, nice Starbucks

Margarita Copplestone

Great store. Friendly and helpful staff. Starbucks is attached....Buy a book and relax at Starbucks.

Marjorie Chard

They were awesome!!! They were very helpful and found the book's that I was looking for!! But the line up They should of had more than one person on?

Sabrina Matheson

Great environment

potatoHOLO Wigglemasster

Overall very clean and things are put away where they belong. It was very difficult to find an employee to ask for assistance and the isles are very narrow. It was difficult to push a stroller through a lot of sections.

Rod Hutcheson

Everyone were wearing their masks. Staff excellent

Francois Jodoin

It's a bit small, fitness books are split between health and sport but staff is very polite.

Petra Rock

Great staff. Had to return an on line order which I received during lock down. They were so helpful and once the store opened, I had no issue with the return.

Kelly Wood

Love it, always find something new, someone is always willing to help me and tell me any new exciting book that's either in store or coming soon.

Vicky Stevens

Great store. Lots of gift ideas.

Bruce Airhart

Great selection, efficient cashout.

Anne-Marie Lauzon

Lovely staff , clean store, pleasant atmosphere, need I say more?

Gail & Suzan

Very friendly staff.

Fiona Rashotte

Always helpful and friendly staff

Brooks Valentine

Good store

Baby Blue

Great place good selection.

han

walked in at 640 and was told i had 15 minutes, i then felt as if i was rushed. when checking out the girl was super rude, i walked away not knowing i had to sign anything, and when i signed it, i was given a look.

Wendy Van Horne

Good service. Decent priced books

Stephanie Brooks

Love chapters. Always great books, service, and attatched to a starbucks!

Susan Ruttan

Great place to find the perfect book. Very accommodating and friendly.

Terry Cattani

Great store with great books

Rachel Mclachlan

Love this place one of my favorites stores

Chris Bird

Always find what I'm looking for there.

Jim Wallace

Rude staff, not to friendly can find better deal elsewhere. My wife was treated poorly after heart surgery

Vicky Joseph

Good to look around

Jocelyne M

Friendly employees, clean, well managed and located.

Floyd Ferguson

Books, board games, toys for kids and odds and ends for around the house. They definitely carry something for everyone. The staff is great here, they'll help you find what your looking for

C C

What good is a brick and mortar store who are either 'sold out' of 80% of their products or it's unavailable ..''not in stock'? Waste of time at this location.

colin gilchrist

I have always found the book I was looking for..Great selection.

R. Nelson

Very helpful

lloyd dawson

Good selection of non fiction at very good prices. Extremely helpful staff.

Gary Ray

Book not always in stock

Kelly C (Kelbear)

It's a good book store...Always new material for reading...Items for sale include Godiva chocolates, calendars, games, puzzles, magazines... Miscellaneous items, note pads etc...of course books...They do need to carry far more audio books...There is bathrooms, a Starbucks, tables to sit at in that area...chairs to sit & read at chapters...Overall lovely place...Helpful staff, knowledgeable on most books, if they don't have them in store...

Matt Tower

No bathroom avail.

Robert Hooper

In a world with fewer and fewer book stores, Chapters has become the "go to" place for books. Good selection but diminishing competition.

Robert Walker

Best store in the mall, in my opinion, good selection and staff.

Dalvinder Singh

Nyc place for reader

Raven Godfrey

Staff were super friendly and very helpful!

Mark Nusko

Staff was hopefully, kind, and easy to make jokes.

Jack Brooks

Pretty bog-standard chapters.

Finnick O'Donnell

I love it here! The people are great and they have an awesome set up for kids in the back!

DV DV

Good selection of books

Larry Gwynne

Very helpful staff

Roberta Moore

I love this place. It has a calming and comfortable feeling about it. A joy to shop there.

Gordon Sorensen

What's not to love about a Chapters?

Blake Murphy

Great service. Called ahead to check availability and they had everything lined up for me at the cash when I arrived.

Michael Boucher

Closed during pandemic

Andrea Taylor

Clean and tidy, with a great selection of books. I wish the history section was laid out better as it seemed to jump from era to area almost at random. Staff was friendly and cashier was quick.

Nicci Brown

They have a great selection of books plus some I think chapters has the best coloring books you can get a wide arrange a different types as well as they have blankets and cups in different knick-knacks it's a very quiet surrounding and the people are extremely nice

kyle carter

Great selection and staff

Jay Dormiedy

Great at helping for what you're looking for.. If they dont have it they will get it.... With a smile!

Joe Law

It's the cooler version of the library!

Jessica Gibson

It's cheaper to buy of their website then have it delivered in store but they wont match the in online price. They say the online price is because there is no middle man but pretty sure the staff still need to work if I order it delivered to the store. And all the staff where standing around the cash chatting wasn't asked once if I needed help or anything.