Reviews of Best Buy (Optics Shop)

Camilla millar

Very helpful staff and helpful..

Dan “boomer” Boomhower

Got to love new technologies For the price wants to be the best buy

Chris Doney

It's best buy what's not to love. lol

Peter Matwyuk

Current – Negligent and incompetent associates and management. I asked if there were any docking stations for a laptop only to be told no. 2 minutes later I found one. ORIGINAL - Staff are fairly knowledgeable but lack the passion of wanting to know more than the basics of the products. I've heard the one staff member that I know had the passion has gone to be an assistant manager for the mobile location in the mall. Bring that man back as a manager and I think the store will become greater than ever expected. Negligent and incompetent associates and management. If there is another store you can get what you need from this place then go there first. Also you're better off letting a kindergarten class fix your computer than their Geek Squad staff.

Marcel Beaubien

Not bad for PC stuff

Joey Munns

It’s a Best Buy, chaos during the holidays but always had good luck with service. Selection sometimes can be lacking depending what you go for. Went for kitchen appliances and a washer/dryer package and slim to no selection.

Nathalie H T Partica

EDT 1944 hrs Thursday, 2019/07/11 Overpriced.

Dominque Preston

Sales reps not pushy with asking if you need help 3 stars because the washroom was not stocked properly no toilet paper and paper towels were empty. Least I had paper in my purse.

Evan Croskery

My wife says it was perfectly fine. I thought I'd never seen so many people in blue shirts standing around not doing anything.

Jack Harrison

Lovely staff, even on boxing day they had high spirits and gave everyone free coffee

Dominic Nadeau

Great electronics at reasonable prices..

Margot Vear

Excellent service wouldn’t go anywhere else for electronics.

Dan Mossip

Staff isn't as knowledgeable as they should be especially at this time of year

Robert Bailey

Always been a good place to get consumer level electronics. Friendly and helpful staff.

Dustin West

Normal best buy. Don't bother with their online ordering however. Ordered a 5 dollar RCA audio cable online and went in to pick it up. Turned out they didn't have any so they substituted it with an optic audio cable and said my order was ready for pickup... No, I wasn't able to conduct electricity with the plastic cable they wanted to give me in lieu of a copper one.

Jesse James

Lol it's best buy ..future shop was better!

Troy C

Usually has what I'm looking for, though prices tend to be a little more than other stores. I still usually shop here because they have the WineRack

Brenda Hynes

Good experience

Matt Morey

Has everything you need. I did enjoy how you can bargain with prices and they are willing to work with you.

Robert Rapino

They figured out wut others didn't... Thank you... ????

Silver3ntity Gaming (Johnny)

I showed up 15 mins before close and got turned away will not return

Akashkumar Patel

Good Electronic Store in Belleville

Nathan Shutt

Good store. Helpful staff. I always check prices online before purchasing because sometimes you can get them alot cheaper than best buy pricing.

Mark Eberts

This location has been in decline. Stock is always low and shelves are looking empty.

madonna massey

This Best Buy location is a newer location in a beautiful new shopping area of Bellville! There is more than enough spaces for parking that are all free! The prices are in compatition with other electronic stores! Many items in Bellville are cheaper than found in Oshawa or Whitby. People are more relaxed in Bellville and the rush to shop becomes a pleasure to shop!

Jesse Hansen

Best Buy is a horrible company that does not care about it's customers. Do not, I repeat, DO NOT order anything online and expect it to come hassle free. If you call their customer service section, they literally can't do anything for you because "The system won't allow it". They used the word Sorry so many times I don't think they know what it means. I needed my item right away, it's no longer on sale, I asked if they could contact the closest store to me to offer it to me at the sale price and they told me they could write a note online and it's up to the store to honour it or not. You can order almost everything on Amazon that you can here, only difference, you will get it when you're supposed to.

Ehtesham Junedi

There are awesome deals and im very satisfied with the service!!

Connor Love

Employees were very educated on the items in the store, it made my shopping easy.

Michael Lattner

Great service from Mike and Stevie

Alan Scott

Thanks to Best Buy I got my camera order fixed and very quick. Definitely recommend this business

Spam Dagger

The staff are pretty helpful.

Victoria xo

Worst customer service. Could literally be standing there for 10 mins and their busy talking to their colleagues. Usually never have the sale items in stock.

Radion Mynayev

Staff on site is very friendly. Mouse selection in this location is very small. Although there is a huge selection of a smart watches ranging from pebble all the way to Apple. Prices are a little on the high end.

adventure girl ontario locations

Very helpful

What's Living Here?

My father went in there with his GPS because it wouldn't charge. He thought it was because the battery had failed. Apparently someone there fumbled around with it and could't figure out how to change the battery. The battery wasn't the issue. All it would have taken was 2 seconds to plug a mini USB cable into the back. Problem solved then sell him on a new charge cable. Instead he was sold a new GPS. Way to go ripping off old people, Not cool at all, Will never purchase here, this is the last straw of a hand full of horrible experiences.

Mike Pettler - Realtor

Inventory is a bit thin. After doing some research online on 65" TVs you start to wonder if Best Buy is really in it for the long haul. I'm not even just talking brick & mortar. Their online selection on the face looks very good, but when you start looking for actual stock, online or otherwise, they are 65% out of stock province wide. And I even confirmed with an in store employee that they had NOT just had a big sale on 65" Tvs. Again, they appear to be on their way out.

Jeremy Prinzen

Staff are always happy to help.

Montse A

Customer service of Best buy is horrible and I sent a camera for repair... they took over 3 months to fix it and when they gave it back it DOES NOT WORK!!!!!!!!!!!!! I really miss FUTURE SHOP!

Cam McBride

It's like the staff don't want you to be there. Horribly over priced & selection is awful. Better to buy off Amazon or something.

Mohit Singla

Best Place to get electronic products

Bob Ingram

I was greeted at the door by a very polite young man who asked if he could direct me or help? I explained what I needed to do and he said, wait here, I have a few ideas for you, I'll bring them to you, the young man had noticed that I use a cane to walk with. He never referred to my disability but made my exchange so easy. He was excellent and gave me other advice that I was asking about. I wish I knew his name....he was tall, 6 ft +, blond curly hair...he needs a promotion.

mario desrochers

Good deals, great help in the computer dept

MorphingSeaGull

Friendly helpful staff. Good selection of items.

Josh Hayes

Nice store lots of selection

Scott Cantelo

Very organized during this covid-19 pandemic. Did a reservation on the website and next day as soon as they opened it was ready to pick up. Kudos for great service.

S C

I really enjoyed watching my friend buy a video card

Bev W

Store is always clean, staff is always friendly and helpful, the deals are really good, regular prices...not so much. They often don't have what I'm looking for or a dismal selection.

Shane Lee

Please have your phone systems fixed. Cant get anyone on the phone. The machine that answers keeps disconnecting the line. Looking for answers about a cell phone product warranty that you sold my wife. I now have to drive to your location to have my questions and issues resolved. So far this experience has been frustrating.

Donna Bunting

Austin....is the best sales associate they have very caring and takes the time to explain everything to you

mathew kavunkal Easo

A very good best buy store and knowledgeable staff who are always ready to help.

Jason Green

Great selections of stuff .

John Lambert

Just a great experience, professional sales staff. Sandrine, backed up by her supervisor , was a pleasure to deal with.

David Wheatley

Pleasant staff but some not very knowledgeable.

Dave Postma

They did a good job on mine about a year ago where I couldnt sign in...message kept saying windows never recognised my password, they had it for a few days but the price ended up very very fair, now a year later I am having the same issue with windows, I will probably take it back to them....read the one comment about rude service with one of their workers, but heh...EveryonE has their off days. I would definately recommend their service.

Robert Bhola

Everything out of stock boxing week, still have 4 days to go with no products

dave wood

Not the biggest best buy but staff are friendly and helpful for the most part

Alli

Amazing customer service! Daniel and Josh both give exceptional customer service. We had a complicated phone issue and Daniel was so patient and kind. Josh his manager also went above and beyond to help us, even helping outside of his department to make sure we got the best deal on a and product that suited our needs for laptop and headphones . Josh knows his stuff for sure across all departments. Definitely will be back !

nancy clare

Do not like to answer the phone by the looks of things.

Dawn Gannon

Buying a laptop is on my most unappealing things to do but, today was made very easy! So glad I went in. Helpful, courteous staff.

Sarahann Bush

Gives you a real time estimate on getting stuff fixed and gives great support when asking questions

Gaetano Romano

BEST OF THE BEST, PERIOD.

James Lyon

Very knowledgeable but over priced.

David Verbrugge

Very nice store and the right place when shopping for entertainment and computer equipment also good for household equipment. Very good service.

Twilight moon

Who doesnt love best buy! They seem to always keep there word, and the employees know their stuff

Cathy Long

Always have the one electronic item I'm looking for.

Adam Potts

Bought most of my electronics at this location with there always knowledgeable and patient sales representatives makes it easier to get you the best bang for your buck.

ash kace

Didnt have any of the products I wanted and were not knowledgeable of the LTE for surface pro coming out nov 22.

Karla Wilkinson

Specifically stopped on our way home from Toronto to purchase a Sphero robot. Stood in the aisle for at least 10 minutes without any help. Looked around for someone to help us and no one could be found. As we left, they were all standing at the customer service desk talking. Horrible horrible service. .. never stopping here again.

Dan Fanjoy

Good staff...not pushy like commission stores

Jim Miles

I have been in 3 or 4 times in the last week. Never had an issue with anyone...... If anyone thinks this store is bad,,,,, I suggest you try Walmart... Wow, no knowledge, no courtesy, no answers, and no sale.. to easy.

Kim Belanger

The sales people go above and beyond to make customers happy. I will go out of my way to shop here. ????

Lawrence D

Good place to go for electronics although the Belleville store never seems to have stock of anything...

Nicole Couvrette

Was in the store 10... Could get help to find a phone case.

JaY_III

Low stock. Poor selection. Much higher prices than online. But if you can't wait 2-3 days for shipping from online stores, not many other options

Yves Grenier

Needed specific electronic component and found it a a good price

Tim Smythe-Bishop

Great deals

Erin

Ok so I bought a BlackBerry playbook, from the Best Buy store in Belleville, and well what happened was, it worked for half a year and now it wont charger because the usb inside the Playbook is broken. I would really like to know why you don't tell people that the usb connecter in the playbook is loose. I am going to buy a rapid charger, but if that does not work for me I am going to return the charger and the playbook because I really do want a tablet that will let me watch my shows and not freeze on me or shut down. Speaking of shutting down. when the playbook reaches a certain percentage of battery life like 9% it would usually start shutting down, this time it didn't it had gone all the way to 0% and, it would not charge. Maybe when you are selling this product you should inform your customers about the possibility of it having problems charging. I would have really appreciated if you had told me that it might not charger ever again if it went to 0%. I am upset but am willing to give it another shot, but if this doesn't fix it, well then I know that I will not be a customer that will buy a Playbook or any tablet from Best Buy again.

Menno Unger

I went to get service from the Geek Squad. They resolved the issue on my computer in a very professional manner.

Mehul Patel

Best Store ever to get electronics from belleville, ontario. very good staff and service.

Tanya

This was the single worst experience I have ever had with computers. I dropped off my lap top on Aug 4, the only person working in the geek squad area had no idea how to intake an item, so that took nearly an hour and 3 more staff members to help. then it sat in the store until aug 22 when I went in yelling about my laptop, then the sent it out. on aug 27 it still was not with hp and I got a call saying they would need to restore the laptop ..... the issue was the fan died. after a month I still dont have my laptop back and dont know when or if it will return.

Kevin McCormick

It's a Best Buy, when it's not in the store it's usually in stock online.

Kristine Davis

See Papa John for appliances! Awesome!

Alan Barlow

Good selection. Staff helpful.

Kilter Falcon

This Best Buy is a pretty good location. They seem to have almost everything you would want in an electronics shop. The only thing that bugs me is that sometimes it is hard to find certain items because of the store layout.

Joseph Orser

Great staff

Ericflames

This review goes out to the geek squad management. I bought a laptop with a warrant and after a period of time. The laptop hitches started to brake, so I figure they can at least fix it under the warrant. I bring it in and the employee told me that the warrant I paid for only covers hardware damages and to repair it, it would cost $400 plus tax extra. I just hope they find better employees than this. This is ridiculous and upsetting.

Dale Osborne

Friendly service, geek squad is knowledgeable.

Greg McCormick

Many of their shelves are empty. Save yourself a trip there for nothing and check online for the availability of what you're looking for.

Dave Dodgson

Everything electronic and good service.

Neil Packman

Printer I wanted was out of stock. Ended up getting a different one. Lots of cashiers.

Joanne Gill

Great buys. Excellent help.

Siren Skye

Had a great experience. First I want to shout out to a guy named Chadwick for being amazing and helpful. I went in looking for a phone and he helped me find one quickly and even shipped it to my house since it wasn't in store yet. Besides my experience, this is quite a big store with many electronics such as phones, computers. I honestly didnt explore the store to much because my experience was so quick but i think you get the idea.

tim palmer

Great staff that are always ready and willing to help. Keep up the good work

James Kirby

I miss Future shop. Best Buy's return policy annoys me, their prices are rarely exceptional, even price matching (during black friday and boxing week) have exclusions. This is NOT a store issue but a BRAND issue. Best Buy is my absolute LAST resort. Appliances are online only. (Why have a store then Best Buy)

Branko Horvat

Friendly staff made awesome suggestions wrt buying a new computer monitor.

Chad Brant

Always easy and simple to deal with the staff!

Bhanu Vadhera

Stood around for an hr. Bring chair when u get to this place.

Shawn DeBono

Nice small best buy. The staff seemed friendly and the layout was convenient

Sam Meggs

Staff is helpful. Customer Service desk was fast and had my product that I had reserved ready to cash out. In and out in about 2 mintues.

Jason Orr (Jay)

Tried to contact Best Buy today 7 times, and no one answers, I have let it ring each time 20 times, not impressed !!!

Andrew Foster

They carry all kinds pf electronics and appliances, and have a decent selection of each. Plenty of laptop and desktop computers, with more available online as well, that arent in store. Tons of tvs and other home theatre accessories, plus gaming equipment, and consoles. Appliances such as washers amd dryers, and more. Service is usually alright but it has its off days. Pricing isnt too bad. Not highly specialized in certain electronics, but its a good starting point at least. Worth a visit for most of your electronics needs.

Anthony Boese

Very friendly and helpful staff

Maurice McFadden

A little wait. Good Service.

MISYYZ

Found what I want. Good service.

Scott Anderson

Had a great time buying a TV there the staff are very helpful

Kyle Smith

The employees here really have no idea what they're doing.

Alisha Elizabeth

Someone that works at best buy in Belleville sold me a product to make a sale and I am very disappointed. I buy from Best Buy alot but not anymore. I was speaking with the employee and he said the product I got would be compatable and it was not!!! You falsely sold me a product under the pretenses.

Jim Warriner

Fun to browse their selection, friendly staff, great parking area, and they also handle refunds very well. Finally, they have a bicycle rack for us cyclists.

Anish Joseph

Good electronic shop to buy.

Karonhi:io Mohawk

They don't seem to have anyone on staff that knows how to answer a Friggin Phone!!! I called an let phone ring 110 times nobody picked it up...

Devin Leeworthy

Good selection of electronics as always. Helpful and knowledgeable employee's.

Jaydin Therrien

Always have the best service here, my go to spot for tech. Papa John is the best. Everyone is nice here and ready to help with anything

C Haight

Hard to find help staff liked to look busy standing around computer. Order online easier

Dan Anderson

Helpful but not pushy staff, answered all the questions I had.

Matt Cain

One Stop Shop for any Electronics that you may need from phones to TV surround sound systems computers even cell phones staff is usually friendly and helpful

Ryan Algar

This best buy has the best movie selection compared to most in Ontario. All others are phasing out their movie selection and making them very small, wish all others were like this one. I hope the selection never changes.

Remy Darling

Had to wait outside for a while in a line but every little while they come out and make sure you have water to stay hydrated. We bought a pen that said it worked for all Win 10 devices but it ended up not working, so we had to return it. Thankfully it was super easy to return, and everyone is super helpful and nice! Great staff and clean location!

Heather Skinner

Good electronic store

Douglas Tinker

Decent service. Prices are a little high though.

Ward Edwards

Prices a bit high but good sales

Joe Swallow

Helpful staff but most of there stock is cheaper on amazon if you know what you want.

Jimbo Cove

It's Bestbuy we have no other electronics store

jfm smitty

Well, it's BestBuy. Reliable place to buy electronics. Love you can bring your pets in the store.

Bryan Zilyuk

The products are good, pricing is is okay and the workers there overall are good. Big problem... your phone's don't work. Both as a customer when I had questions and secondly when I was called on the Belleville Best Buy store I had unfortunately miss two separate calls for a job interview. But because your phones are only outbound I missed a job interview and can't even call you back. Regardless, the only reason this is getting two stars is because of your phone situation

Woogie

Has everything I need most of the time.

Nathaniel Roffel

They have a massive inventory and a super friendly and willing-to-help staff

Airbus Loadie

local electronics store, stock a wide selection, will special order all other items when requested, attentive knowledgeable staff

Darryl Griffioen

Very helpful in store. Not too pushy on sales which is refreshing.

Chris Mason

Good boxing day deals on tv's. Grab up a new 55" LG. With a 4 year accidental damage warrented. I'm impressed!

Kevin McQueen

Didn't have what I wanted

Musi A

Great option of items to shop for, just wish there was a entire section for the video game consoles, and VRs, instead of electronic refrigerators

Christi Volden

Amazing service, Juliette really knows what she's talking about.

Mark Price

Lots of friendly staff! Never had to look for help, now that's the way all stores should be!

Stephen freeman

Curb side pickup is a fail. Product is in store and available. Have to jump through hoops just to make a purchase. I Am Never buying from this establishment ever again. I am cutting up my Best Buy MasterCard and tossing it out... Best Buy is garbage

Gillian Bennett

Found what I needed fast and easy.

Chris Tuzi

._. Terrible selection. Okay stuffs I guess tho ._. Miss Future Shop. WAY better selection. Bigger to.

Ryan Chambers

Great staff, good deals. When I was looking for a cable the staff directed me to exactly what I needed, and was even able to get me a discount!

Dan Ross

Just another normal best buy.

Brittany Comeau

Friendly staff, clean store, nice product options.

Ben Fedirko

Great service.

Simon Demers

Good customer service. Return of my defective router was super easy.

Eric Lawrence

One of my favorite stores to head to, always has what I need in stocks, however it is quite expensive compared to online shopping such as Amazon and their "Geek Squad" is a pain to deal with sometimes.

Jasson Poirier

They break their backs to make sure your satisfied

Lou Anderson

Always great service here. On a first name basis with a few staff. Very helpful

Amy Hutchinson

Geek Squad gave excellent service putting new glass screen covers in our phones as part of their purchase plan.

Aditya Adeshara

I have bought iphone XR from one of the best buy shop of belleville. right now my iphone is stucked on apple logo and it is not working so I went to best buy shop. they told me to contact apple store. it means they are responsible to sale the product only. in future, if you want to buy iphone then go to the apple store rather than going to best buy.

Sam Dorey

I went into Best Buy to duplicate a receipt I lost. Luckily, I was able to get it when i had gone in there with little to no infornation but they patiently served my needs. On the down side, my friend couldn't find a gaming mouse with a rolling button on the side so that was a major loss in points.

Michelle Dufoe

Great staff and knowledgeable for all items for sale in store and online

Paul Hicks

Have been a customer for 12 years. Good service and knowledgeable staff.

Ryan Maybee

Always have cheaper prices and better even exclusives for bluray and other tech I buy

Corinne “Coreena” Hall

Great customet service

Christine Elsbury

Great service as always

Colin Elliott

Decent customer service, not great pricing or product selection. Lacking basic products such as essential cables.

Steve Lester

Love visiting "Amazon's Showroom"

Jeremy Milligan

Abundance of eager and ready staff, can't knock that ever. You don't find that in Toronto....

Mark Pye

Needs more staff. But still my favorite toy store????

Murray Bray

Great store...

Thomas Lennox

The Best store ever !!!! The Staff are gratious and helpful. We go there for all of our electronic needs and wants. Best Service Ever !!!

Taylor H

you can never find anyone in the store, unless you look around for about 20 minutes. THEN when you actually find someone they just send you off to another employee. Geek Squad seems to never answer your phone. or listen when you tell them something is wrong with your stuff and proceed to do useless stuff to it and NOT fix the problem until you come back in the 5th time. its a good place for certain things. but definately not for your electronics

Zwieback Glockenspiel

Staff is always helpful (if it's not some sort of crazy sale time like Boxing Day or Black Friday). I love being able to reserve things in the store online, then go to the store, walk up to the information counter, pay then go home. ???? Great stuff.

Ken Kellar

Staff went out of their way to find an item I was interested in.

Michael McPherson

Great selection and the team know what they are talking about!

Brad Brown

Similar to most Best Buys, hard to find staff at times.

Mike Hagerman

Tried to call and the phone was never answered. If you need to get a hold of the store call GeekSquad not the store number.

Robert McKnight

A great store for electronics and a wide variety of appliances

Avis RavenChild

I found the staff to be very friendly and outgoing, willing to answer all your questions no matter how stupid they may sound to you, and the selection of movies, music and electronics is amazing and the prices are even more amazing!

andrew pare

Awesome friendly staff

Garret Watts

I got a great deal at their Boxing Day sale and the staff were very helpful.

Scott Naulls

Great sales, lots of selection.

NeonJ RacerD

If what you can't getcat Staples,just go here.

CanadianRob

Reserved a 4K monitor online and went in to pick up. They had multiple in stock, but for some reason brought a repack open box to the front. Had to wait for them to find one not open. Besides the mild inconvenience of the wait, it was a good experience and I'd continue to buy electronics here.

Roger Pardiac

They changed their credit card usage need to buy minimum 300

Jo Ann Wilson

Was just looking and had two employees ask if we needed help. Impressed with customer service. We were looking at a big screen TV and the employee explained the difference between the two there. I would definitely go back.

Tauri M

Staff was very helpful. Decent selection for most things.

Jean Marc Pilon

Great friendly staff on black Friday thank you so much

Lena Bryden

Has the best computer and tvs and video games

jorjeena joshy james

U find really good price for electrics

Robert Zaichick

I like how helpful the staff are.

Timithy Parks

It's best buy sometimes a good deal to be had but most times not.

Adrian Dia

Short lineup. Lots of staff

piano xfan

Terrible. On black friday I called in to see if they had something in stock, the automated message said they don't pick up the phone that day due to massive amounts of customers. Makes sense. I went in looked for what I wanted, couldn't find it. I asked a floor salesmen for assistance, he had no idea to find what I wanted, but a passing customer overheard my question and assisted me. Yea, another customer. Now, a couple weeks later, I've called over 14 times to ask about something in stock. No answer and looked them up online and apparently they are famous for not answering phone calls. Fine by me, I guess wal-mart is going to get my business.

Ashley Patchett

They know their stuff!

Brett Dubois

Was double charged recently and because I paid debit, the manager said she couldn’t reimburse me right away. Ok, inconvenient but the manager says she’s putting it through and promised a call next day. I received no such call. As a customer that was double charged and provided proof just waiting for reimbursement in my account. I called the store which unfortunately doesn’t answer their phones. Poor customer service to say the least. I’d give the store a zero rating if I could! -signed The Poor Customer still waiting for her money back!

Earl Liverseed

The staff was very helpful and curtious

bishopd

Called all day. No one answered the phone. Going in and going to call on my cell to see what happens when someone calls in.

Jed Galloway

Nobody came up to me for service but I love the products offered.

The Twin Dongs Of Qo'nos

Had what i was looking for so i bought it. Not much more to say its your average big box store. However why email me a recipet when you already gave me a printed one....

Bill Vanderlans

Good store. Limited selection and a little pricey. Will match on-line pricing.

Xavier

Who doesn't like this place

Angel C.

Customer service representative was very helpful and professional in helping me find a laptop that's right for me. Thank you

Keith Bevins

Best Buy in Belleville has suffered with the passing of Future Shop and Zellers.

Mario Villano

Better than future shop, research your buys , Amazon it's a good place to start! , Trying to get help to buy stuff waited for 15 minute for a sarcastic kid that claimed to be a manager, just ti be told me that I should buy online if I wanted a price match

Dan Mouck

Great service. Spencer helped us and was great.

Bryan Forstner

Busy staff, but they are helpful and friendly.

Jamie Buell

Good best buy. Staff were friendly and helpful.

Richard Williamson

Bought a gaming laptop. Didnt work well. Got a replacement . Didnt work well. Dont know what to do now. Like really the laptop was new and it is repairing disk ? Im soo dissappointed . I just wanted a working gaming laptop.

Neskens Dorcelus

Great customer service.

Brendan Killeen

Good electronics store. As always you need to compare for pricing online

Sommer DJ

Hard to find a sales person if buying small items. Was passed off 3 times.

Christine Hughes

The sales clerk was honest and extremely knowledgeable as well as helpful. He listened without interrupting and help find me the best but not the most expensive. Fantastic experience. Highly recommend.

Evan Lacrosse

People would rather socialize then make a sale...

Fyah Destinations

Average Best Buy, cannot return items bought in the US. Apparently it's a different franchise.

Ben Jaquith

Great staff here, plenty of parking, good store layout.

Śīla May

Good selection online, but like more and more retail outlets the brick and mortar stores don't carry all the inventory. The sales associates are friendly and as helpful as they can be.

Scott H

Friendly staff, mostly. But could use more specialist on things like drones.

Austin Sam

Good customer service!

Derek B

Friendly store. Not as much inventory as Ottawa stores, but still good.

Janene M

Service is great. Jason was awesome, and gave me great insights. Thanks so much!

JL M

Helpful, friendly staff, but less knowledgeable than expected. No compensation or advocacy for a new computer (Acer brand) that was replaced FOUR times with exchange for a new device due to hardware malfunction. Store staff showed no recognition of carrying a substandard product, interest in investigating or preventing further customers from the same. Disappointing from a store specializing in computer sales and service; expect more proactive stance to defend their reputation of carrying quality merchandise to offset expense versus big box stores.

Lazer Beam

Limited selection but best buy prices and you can order what they dont have in store

S M

One of the most useless electronic stores ever. Prices are sky high unless you happen upon a good sale. All of the staff that I've interacted with are totally oblivious even if you know exactly what you're looking for. Expect to wait around the store for a while if you need help as you will either be ignored or be passed off to another sales associate. Associates can't even tell you whether they carry certain things and will just direct you to the Best Buy website. I went to buy a hard drive recently and they had some in stock, however, they do not sell the cables (SATA cable) that you need to connect the hard drive. What's the point of selling the drive then? I really wonder how many customers have been screwed over just because the associates couldn't be bothered to find a better alternative or explain the details to them. The biggest issue with this store is that most of their items are not stocked in-store and have to be ordered online, so good luck seeing, let alone trying, any of their computers or other electronics before buying. The only reason to go to a store like this now is if you need something immediately (good chance they won't have what you need in-store anyways) or they have a good sale on. You're better off just ordering off Newegg or Amazon for any of your tech needs.

Galen Nuttall

I used to like going to this store, but the last few times the service has been terrible. I went to the tablet area ready to spend about $2,000 on tablets and accessories and I stood around for 10 minutes and no one came to help. I certainly could've asked for help but one would assume one of the four guys wandering around the store would notice me and offer some help.

Cavan Kelly

I had a poor experience with an Insignia product (17 of them). I worked for months with one of their engineers but when it came time to give up Best Buy's customer service was outstanding. I'll never hesitate to make a purchase from them in the future.

Keith Mackenzie

Nice location with some friendly staff. Check the specials yourself as the staff may not be as informed as you wish they would be. I got home and was checking info online only to find out that a sale was ending that evening and they didn't even mention it; and that was the item I was looking at while in store

County Buds

I've been trying to call this store for almost an hour and not a single person has answered the phone...I don't think anyone even works here!!

Jacob Short

Overpriced on things that aren't sold everywhere. Insignia stuff is good here auch as cables and stuff. Electronics drop off os located here too.

Kara Channa

Great help and patience from Josh!

Steve Taylor

Friendly and helpful staff.

Nicole Tanner

Great best buy! They have always gone above and beyond to do the right thing! Great staff!

Abbie loft

Called and they had my DVD at the front waiting for me to. Pick up

Scott Brindley

Wow I love this store

rick sharpe

Place looks nice stock is limited prices a little on the high side

Anna Solange

Helped me find what I needed in a laptop. Great service!

Barb Maddigan

Very helpful staff..

Lonnie Ruttan

Helped us choose the appliance we wanted and gave a great deal and set up all the installation food it too

Elijah Leoness

Amazing Customer Experience

Raymond Hubble

Attended here to purchase a blue tooth speaker and the staff were so nice and knowledgeable that we purchased 2.

Mike Hart

Quick and easy reserve in store option for our laptop can't fault it!

laurie markland

Good sales. Knowledgeable staff

Eric McStravick

Why is it, whenever you need a sales person, they are impossible find?

Emily Walsh

I had accidentally put my old MacBook on my car roof and drove off! I was in immediate need of a computer for work and Papa John was the best. He was knowledgeable, helpful, and made what should have been a stressful experience into an enjoyable one for me and my boyfriend. Grateful to have had someone like John help us out!

Tom Freeburn

Kudos to the management and staff at Best Buy Belleville for stepping up and solving a problem my friend was having with a cell phone order

Eric Tripp

Everything you need in electronic

Steve Timpson

All the toys! Electronics Computers A/V Phones Music you name it! Friendly non commissioned staff.

Robert Pike

Couldn't find anyone working here

Liz Spencer

If you yell, scream and cry, you’ll get what you want. Geek squad are the ONLY knowledgeable staff but they always seem spread super thin so you won’t get to talk to them, they need to double their geek squad staff. You will wait in a line forever to see them, and they are helpful for what they can help with, which isn’t everything. Best Buy employees seem like they don’t care at all, and the ones that do are just trying to make a sale. They can’t answer any simple computer questions.

Wes Wannamaker

No service wanted to buy a phone twice I went and stood like a fixture of the store with no help so did not get my money and will never go back

Kyle Legere

I placed an order in store for some KontrolFreek thumb grips to have them shipped to my house.. after two weeks of nothing, I go back to the store to find out they are on back order and haven't been shipped yet! I placed the order IN STORE and they couldn't tell me then they were on back order?? What a waste of my time. I could have ordered right from KontrolFreek site and had them by then!

Corri Ander

Helpful staff. If they don't have it they will order it. Hassle free experience. Store is clean and you can despose of old electronics there too

Keith Storey

Staff sitting on brand new TV boxes on the floor. 4 in total around them and no one said a word to me as I walked by. I had to find what I wanted myself as no one around to help.

Diane Brounsuzian

I went to buy my son a new game for playstation 4 and the were out of them. This gentleman looked at me as i was walking in and said u look like u could use help, showed me where the games where and the checked for me if i could order one on line. He also wrote down everything on a paper for me to take to the cashier. Great service. I wish i took his name, he was veey kind and very very helpful.

SlimShaney

Great deals awesome staff they were so helpful in these time when everything is so low in stock big shout out to Spencer the manager the service was unreal

Fred Heffernan

Clean store and helpful staff

Rob Fox

Pretty bad when a real person isn't available to answer a question in the store you are calling. Automated system sucks as well, Siri sounds better than what they have

Brian Wells

Just getting directions for a customer only ever went to best buy once since the change from future shop didn't have a good experience so I never went back for myself

J Finch

Extremely poor customer service. Two days ago I went to make a purchase that I had first viewed online. I was less than a two minute drive to the store. as I waited 15 minutes in a line at a counter two different people wearing Best Buy shirts made eye contact but then walked away from me. when I was finally helped the associate looked at his computer for what I had asked for and said "out of stock" and quickly dismissed me without giving me any other options or asking any other questions to see if something else might work for me . That was fine I visited another business and made a large purchase. Today I needed a cable for said purchase. I again looked online they showed it in stock made the same immediate two minute trip in the early morning. The store was not busy although I still had to go ask one of the dozen associates standing around talking to each other for help. After a quick check they said they had two in stock but because they were not were they were supposed to be I was once again dismissed and told "Out of stock!" I get in todays world everyone wants you to order online but sometimes things pop up and having to wait a week for an online order means not being able to complete a project during a few precious moments That you are not working. Best Buy Canada should be ashamed with the lack of customer service training it provides its associates.

steve grenning

Great staff and excellent service

Andrew Arthur

Friendly staff. Petty knowledgeable

j16out

Bought a $2000 dollar gaming laptop from here on June 30, first one had screen defect (delamination) 2nd one encountered a hardware fault just after a month (Aug 7th) with maybe 10hrs of gameplay, making it an expensive paperweight. Never dropped or mishandled... thing is immaculate, would go somewhere else if buying a compter

Andrew Hyrtle

they are very helpfull

Gilles Fortin

Service was great lots of staff like it should be

brian hutchinson

great customer service

Matt Stock

Very good customer service, just a long wait but it was boxing day so that was expected. Lol. Daniel at the store helped me get a new phone and it all set up and it was fast. Kenzie took my info down so when I got up there too get my phone it went smooth and fast and they already new what I wanted and had my info. Thanks for the help and amazing customer service.

William Sather

Great selection.

Spencer Holleran

Customer service are friendly, don't argue and get you what you came in for.

david hunt

My tv broke on Saturday and reserved a new one for pick up the next morning from the store in Belleville. Received my email that it was ready for pick up at 10:50 before the store opened at 11. Great price for a 43" smart tv for $299. I always check the website for deals. Great job

Norm Matheis

Received really good service today from Jaina in the cell phone department at the Belleville Best Buy. She made good suggestions and had the answers to all of our questions and we bought a new iPhone SE and accessories. I will go back and get a replacement iPad just because she is there.

Atinderpal singh saahi

Best Buy is the best place for technology freeks

Glen Rose

Remarkable service Allowed me to try adapter before purchasing. Good advice also offered

Linda Quinn

Greeted warmly at the door, but no assistance once in the store. Sales people chatting to each other, but no offer to help with info about my purchase. Unacceptible!!

Darlene Watson

The staff was very knowledgeable and helpful. I purchased a tv from best buy because of their excellent service. Thank you best buy!

Allan Brown

Was shopping today, noticed a guy without a mask. I asked a lady why let someone in who weren't wearing mask, she said they aren't enforcing it and customers can still shop without them and the store doesnt want to turn people away. I was at No Frills across the street 10 minutes prior....they say NO MASK NO ENTRY, and they will sell you a mask at No Frills for $1. You've got a pandemic and Best Buy values dollars over customers and staff health. I asked the lady what she thought, she said theres nothing she can do as the managers told them to let everyone in to shop dont turn away the money. Those poor employees. I will NEVER shop at this Best Buy again in Belleville.

Steeve Bédard

Very good. Staff was knowledgeable. Product was not on the shelf but took the time to look behind in the warehouse. Overall very happy. Steeve

Tracy Starkey

Great store with great employees that help and dont pressure.

Gianpaolo Chiarotto

Lots of things on sale but nothing in stock perfect for the holidays (not)

Chantal Avila

Not my favorite place to go. Expensive

Jane McConnell

Great place to shop! I like that you can order a product on-line and pick up and pay for it in store. I wish more businesses had that feature.

Chelsea F

Hard to find staff to ask qns. Bought a SD card for my tablet and it failed in couple weeks. Another time was looking for a game for my computer. Got one they said would work, but was not compatible when i got it home. Staff refused to let me return both items. For the game, they told me to come back another day and talk to the guy who sold it to me. I heard them laughing as i walked awsy. Bought a sony ipod dock at another store and battery stopped charging. Didn't even bother trying to take it back this time, didn't want to battle with the staff. Bought my computer there in the past as well as a roku box, both work fine but I really dont like buying there because of the unfair return policy. Can't speak about all of the current staff but they have a few meanies that work there that like to toy with the customers. I imagine it's not a nice place for them to work.

Charles Patrick

Be sure to get a second opinion from a more sage associate before leaving the store. Asked the first guy I saw where the cordless phone sets/answering machines were for the home. He told me to go to the blue tooth isle. I then asked and older and more wiser associate who informed me exactly where they were. Price was competitive with other retailers so I bought it there.

David R

I asked for wireless headphones and they sold me ones with a cord at the checkout. Now I gotta go back and return them and their returns desk is super slow

Gwen Summers

I have had good customer service at Best Buy but WHEN YOU TRY AND CALL IN TO TALK TO STAFF IT IS HORRIBLE; NO ONE PICKS UP THE PHONE WHICH MAKES THIS FRUSTRATING AND FOR THIS REASON I CAN ONLY GIVE THEM THE MINIMUM, A ONE STAR . A 5 star for their customer service at the store though...

Christina Burnfield

Very good prices most of the time. Employees both regular staff and Geek Squad are wonderful to deal with.

Pamela Hawke

Good prices huge selection

Cheryl Mumford

Totally wonderful! My 200,000 + km vehicle looks & smells brand new!

Bill B

Great products and excellent service.

Joan Cowen

Excellent. Great service and great personnel.

Marlene Mcmillan

Good service..lots of choices

Yakob Yakerson

Swift service and no commission for the staff so no pressure.

Mitchell Seaton

The whole time i was at this location there was extremely loud movie sound effects and i had to wait at the cash for almost 10 minutes meanwhile there’s at least 5 employees just standing and socializing together. they also ended up not having the product i needed despite several employees saying they did. all in all a frustrating visit to say the least.

Daniel T & Joanne Geall

Bought a plasma flat screen from Belleville Best Buy. On sale $150 off. 6 months it craps out and had to go through Best Buy for replacement. It took 2 months for them to get the approval to replace it and when I went in for the switch they told me the sale was over and had to pay the difference from the sale price for the new TV. It was warranty full replacement, a simple swap I still don't understand why I had to cough up $150 plus tax for replacement of factory warranted product. Not the first time I've got the short end if the stick from this location.

Angela Barrett

Good electronic store

Shelly Fleming

Horrible, rude service today. My son bought a t.v. there about a month ago with 3 year geek squad coverage. Last week when he turned on the t.v. the screen would be half black and half white, nothing worked. He phoned geek squad with all info and they said no porblem just exchange it. So in we went to Best Buy and the "customer service LEADER" we had deal with us was a total dick. His tone was snotty and belittling, he flat out accused my son of breaking the t.v. He said "well he cracked the screen obviously"....but wouldn't show me the crack. Then he threatened us that if it happened again within the next 6 months they would not replace it. What good is the coverage we pay for, which includes accidental breakage, if they threaten to not honour it??? Such B.S. we will not buy another thing from this store!

Michael Andersen

Typical consumer electronics store... Not. Much to say.

Shannon Kennelly

I had an amazing experience at Best Buy when I went in to buy a laptop recently. I was greeted as soon as I came into the store and was asked by Papa John if I needed any help. He helped me find exactly what I was looking for and went above and beyond to make sure I was happy with what I was buying and that I had everything I needed. I could tell that he truly cared about customers and their experience at the store. Very impressed with the incredible customer service and I will definitely be coming back in the future!!

Thomas Holly

Got what I needed. Did take a few minutes to find it but staff was very helpful

tammy gaignard

Lots of staff but nobody talked to us

Kevin Hutchings

Good store excellent staff

Betty Rogers

I was treated very well by Manager-Phil. Treated well by young man that helped me set up ear piece. But cashier was not very friendly. Ì even asked what her name was to maybe put a thought in her head as to why. You always smile, be plesent to every one and leave your problems at home. Ì have worked in the public myself and know what I am talking about. Thanks for asking how I was treated. Ì am really not a complainer but like to be treated nicely. I then decide whether I want to come back to your store or not. Sorry but thanks for asking.

michael b

Make sure you do your own research if you want a router... Staff only know basic info

yessenia Yali Marmolejo

Very helpful staff

Michael Brown

Great service today,as always

C P

This location is the smallest Best Buy I've ever been in. It's tiny so not a whole lot of choices or stock.

Janet Reynolds

Went in Saturday around noon to get a refund on 1 broken item and then buy a laptop for my granddaughter and got no help from customer service. There were 2 girls texting on their phone and when I asked for help one of them said they were going on break and the other girl would help me out. The one girl was playing catch with a balloon. Yup, a balloon. The other girl walked to another till 3 feet away and rang 2 customers in. A tad angry, after a couple minutes she says to me that she will call a sales person to help me find a computer. I had the model number from their website and asked her if possible just have someone bring it up and I'll pay. I asked her about a refund for my other item and she says I have to go pick out my computer and then she will refund my other item. Now it's been 5 minutes I have no computer, no refund, and I'm no further ahead. She picks up her phone and I can see her texting someone and after a few more minutes wasted one sketchy looking male employee with pink hair and earrings comes up to me and says he can help. I asked him if the computer I asked customer service for earlier was in stock and he rudely replied he doesn't know anything about it. I told him I had the model number and he said that wasn't any help and I needed to know what brand and what price it was and he could look it up. Umm hello, thats why I wrote down the model number. As I asked him about it he litterally walked up to the front door of the store and just started saying hi to customers. I was dumbfounded that he just left me standing there. I returned my item, bought some batteries which I will never buy again and the same cashier that was no help said to me to fill out a survey on the bottom of the receipt saying I had a good experience. The way these young employees looked and acted make it clear there is no management present and no personal or social skills taught here. It looks as though they hire a bunch of high school kids for cheap labour. Won't be returning

Kelly

Same as every Best buy, not sure if they are just super keen on customer service or make commission but with 10 min I was asked if I needed help or found what I was looking for. It was a bit Overkill.

Sharon Gallagher

I love Best Buy...great service

Brian Dickson

Cashier denied my bestbuy giftcard when i returned a ps4 controller and was looking to buy a game. Forced an exchange instead, since they were the same price... but if had returned the controller and gotten the refund to my credit card and came back an hour later to get the game... I could have used the giftcard. Tried explaining this but he wanted nothing to do with that. Poor customer service for a normally well established store.

Timothy Nicholls

Good prices

Lorna Brownlee

Excellent service from the Geek Squad

Don Bovingdon

Good products & good service!!

Tim Jones

Always seem to be ready to help you out and very friendly.

Brian “Arma” D

They price match with amazon... how many stores do that? Not to mention returns and exchanges are superrrrr easy.

Kyle Brown

Took my wireless headphones in cause they had issues and I was a few days past the 30 days. Thought I would of been stuck with them. The friendly staff had no problem with me returning them. Got another new pair of headphones, and away I go again. Thank you Best Buy. Great customer service!!!

Jake R

Horrible customer service, no one helps you find what you need, and they just sit around on their phones talking to each other

Treebore

It's a little pricey and for the most part lacks certain computer parts/selection

Ashley Cassibo

Huge selection, pricing is fair but you get bombarded by sales reps

Ashla A

Purchased item only available online. Arrived broken, however the service received in-store was terrific. The customer service rep promptly processed the return and even ordered a replacement to be shipped to my home without my even having to ask. Terrific service from her!

Mishy Vanstone

Very Knowledgable staff

Angie Matthews

We got a great deal on a tv. They were great to deal with. Staff was great

Garry Leeworthy

Helpful and knowledge staff.

B Boulanger

Not overly helpful ,

Tyler Gamble

Coming from a previous employee. Do not buy geek squad anymore

Ian Jones

Have to hunt to find help even though there is about 12 people who are on the floor.

CW

Staff is friendly and knowledgeable. However, checkout could be faster.

pete carter

Lots of nice stuff. No staff. No way to lookup locations of items. 20 minutes to get thru checkout..I had been feeling guilty about buying so much stuff online. Not any more

Humi mk

Good customer service

Stephen Feeney

There return policy is second to none!

Trevor Howard

Only place in the area with a solid selection of electronics. Also very convenient to order from the website and have items shipped to the store or home.

Chris Bird

Shelves are not restocked or organized with basic items under 50.00 dollars

Eirk Budden

Good deals poor staffing tho

Brian Lough

The Staff is always helpful. Belleville store has alway went above and beyond to make your buying experience great. Thanks to Nash for the help with my phone.

Sharon Knapp

Nothing worth it. Always over priced

Barry Lake

All when good and great staff

Bob Anderson

Great service from Mark in the tv section. Been dealing with him for years. Over the past few months we moved houses and have relied upon him as he helped us get 6 tvs, some sound systems,mounts, cables and everything we needed to get our new home looking and sounding great with the best products for our needs. We finally have everything we need and its hooked up and is excellent. Mark made sure we didnt feel pressured to buy the most expensive stuff that we didnt need. We budgeted about $35,000 for everything and we hadnt budgeted for warranties, as they seemed a bit expensive but Mark always gave us a deal on the warranties every time we saw him. We spent around $4,000 less than we had expected, just based on the fact he would direct us to better deals and package bundles he was able to work out for us. Peace of mind, friendly service and a knowlegable guy to deal with who is clearly passionate about his work and his customers. Not sure if Best Buy reads these reviews, if you do, please pass along our gratitude.

Katie Newman

Had a great experience with Chris Miller and all staff I interacted with. Very helpful staff :)

james burnet

Hit and miss. Competitive prices and they've got what you need. Unfortunately not all staff are knowledgeable of all products, there are just too many items. They are friendly and helpful without being "pushy" and will tell you straight up if they're not well versed in a particular department.

katelyn blanchard

Good customer service

Autumn King

As soon as I walked in, was asked what I was looking for and directed right to it. Was asked one I got there for what I needed and got it within minutes. Checkout girl was very friendly. Had a good experience today. Thanks!

Paul Orser

Staff standing around, the cashier was good

Joe Teiszler

Great store and helpful staff. Always a great experience when I visit this store

Chad Horne

Expensive, but keeps the local nerds employed. Support your local nerds, by Chinese imports in a store

Darlene Bulten

Found what I needed. Everyone helpful.

Patriciae Gibbs

Staff was fantastic! Very knowledgeable & helpful...Josh & Breanna & manager Will...two thumbs up!!

William Smith

Do not go to this store long lines 6 people come out they let one person in terrible service asking everyone what they want making everyone wait half hour to get in

Velva Woodstock

Friendly helpful staff.. Good sales.

John Hutchings

Had what I went for and I had very polite helpful staff to help me out.

Rick T

All very helpful and always smiling a pleasure to shop and no hassle return

Austin Johnson

They were quick helpful and cheery, i was just stopping in for one quick item and im not from in town so i cant say much more then that!

Aaron Thistle

Pretty good inventory we went in looking for a router upgrade and while I'm knowlegeable and was caught in a self debate for anyone else it would have been nice if any of the staff had offered any sort of assistance since that was not known to them and router selection can be troubling for some people. The router i picked works great though.

Dion Gilbert

The place is almost always dead with employees outnumbering customers 10 to 1, yet everytime I'm there I have to seek out assistance. Staff are cooperative once you've captured their attention, but definitely subpar service. Common item had to be ordered in, then was not available on the date promised. Next time I'll travel elsewhere, in spite of the convince of the Belleville location.

Norm Dawe

Couldn't pair my smart band at the geek club desk.

gary Ryan

Matt was fantastic help

Shaun Watts

My wife ordered a product for curbside pickup and used my name as the person picking up. Do to long hours i couldn't make it before the store closed so she drove 20 minutes into Belleville to pick up her order which her confirmation even stated your order is ready for pickup Tammy, however when she arrived she was refused because the order was in my name. Same address, we are married and have the same last name, confirmation clearly stated her name. She is not a confrontational person and was very disheartened, however rather than getting a manager involved they said they would cancel the order at her request. Funny how they can cancel the order without my consent but couldn't involve upper management to resolve this matter. A simple email or phone call could have resolved the issue immediately. Incompetence at its finest.

rosemary cotter

Excellent customer service

Julius Peppercorn

My wife called in looking for help with her recent purchase and was waiting on the phone for FORTY FIVE rings -- needless to say at that point she hung up. She then called Geek Squad specifically at that store and waited another 20 rings until calling their 1800 number. Once she finally got through to them they wiped their hands clean (despite the fact we bought the extended warranty) and told us we had to contact the manufacturer first. I know the sales people don't work on commission but they are still very pushy. Overall it is overpriced and has poor customer service.

Mark Nusko

Staff were incredibly helpful and very attentive as we were trying to decide what tablet to buy. Very personable and knowledgeable. And when they didn't know something they took the time to find it out and let us know. Also, they had complimentary coffee and juice boxes. Not sure why you have that in an electronics store, but it was a really nice touch at the end of our time there to get a drink as we checked out through the cash. The employee even was willing to make a deal with us on buying the extended warranty. Great job overall!

Andrew

the service at the cash was very slow there's a lineup they only had one cashier and one other one was there with another person have a large items and many items to process so is delaying up the line so service wise not good at the cashier

Michael Ablarde

Wait until pandemic is over. Went to pick up reserved item, half hour to get in, 15 minutes at checkout only to be presented with wrong item.

DV DV

Friendly staff however geek people were not very helpful

Carolyn Lavoie

Very helpful salesman.

Troy Phillips

Amanda was amazing. Great customer service.

Eric Murray

It's a best buy

ggmedia2006

F'in geniuses in the geek squad department wiped my laptop when all I wanted was a scan. I even paid extra to save the data but it's all gone now. Next time I'm taking my computer to The Computer Store on Dundas.

Bob Biro

Line up always too long

Sheila Vincent

Went into Best Buy on Black Friday and received 5++ service from the Geek Squad department and salesperson Mike. Not being electronically inclined, they helped me with everything and I left with everything I was looking for and the best deal. Thank you again for such great service.

Marie Lake

Very pleased with my purchases and store staff were great. ( The delivery was on time but driver should listen to directions given by me on how to find my home instead of getting rude. )Did not report but should have.

d3adeye5

Staff are very friendly, and informative.

Rebecca Mcivor

Normally I love best buy... But they never have the video game stock they need to!

Michael C

Hit or miss on products I am looking for but the staff has been very helpful

Jennifer Davidson

Pathetic excuse for a store… The very worst in customer service and don't ever expect to reach anyone on the phone I have been trying for over a week, multiple times a day! Heading back to the one in Peterborough as we speak… Heading back to the one in Peterborough as we speak… Hopefully it will be better, although it can't get worse than Belleville.

Annette G

We visited the mobile department and the associate was very helpful and answered all our questions. I just wish they had a bigger selection

Jade Onufer

They never, ever answer the phone.

Patty Ruttan

The lady that helped us tonight was awesome! Wish we'd have gotten her name.

Matthew Burt

This place is a joke now. Had the manager open up a desktop for me because he couldn't tell me what slots the motherboard had for cards, there's hardly anything on the shelves, the staff stands around and chats; resolutely ignoring customers, and they never seem to know where anything is. They also have a habit of having something "in stock" only to not be able to find it, or to discover they're using it as a floor model.

Donna Hudgins

Mark helped us to pick out a laptop that was suitable for what we wanted. Very personable and knowledgeable about their products.

Phil

Rude managers and won't follow lowest price guarantee. "Not our policy" as I show them their own store policy. Dont shop here.

Jamie Boomhour

Love being able to reserve items and pick them up at the counter. Saves time and you always know your item will be there

Jackie Crowley-Wright

Today I was greeted by an absolutely fantastic young man working at the entry door and another young man in the computer section within the store. I am thanking you guys for making my experience today such a wonderful one. There has been way too much unessessary negativity and rudeness these days from customers and employees throughout this pandemic.

Anna Welsh

Last year in 2015 we went to Best Buy to buy two computers for Christmas and the service was horrific. They were so busy chatting, you had to interrupt them to ask a question. They literally look at you and turn back away like you do not exist. Then we actually found a decent employee who proceeded to tell us we get what we pay for and anything under $600 would be useless the following year and we were cutting quality for our children. We tried another time to purchase a travel tablet for husband's work when on the road to access emails and such. He carries alot of stuff with him in the field so he wanted smaller then his computer but bigger then his phone. They mocked him despite the fact that he had a legit reason for his purchase. He has a phone and computer, he wanted a tablet and we left for else where. This year we gave them a last chance. We went in to get out youngest a computer and the service was quite honestly the same. Some blonde lady was too busy chatting to acknowledge me more then a sour look. Then trying to find another employee was frustrating. We did and he was very uneducated in this field and fetched another employee. The new one literally said look around and let me know of you have questions and walked away. ???? Yeah no problem I only asked for help for giggles. We just left it was easier so we went to Staples.

Ruthann MacDonald

Great food, pizzas are delicious!

Jan Stone

Very busy Line moves quickly tho

Alexandre Lemieux

Don't go there

Bobbi Jo

I just stood in the lap top section for 15 minutes waiting for assistance. I know exactly the model I want and it was to be the easiest sale if the day. The associate at geek squad called for a store associate to come. No one showed. There were 2 other customers in the store and 3 associates yacking at the front desk about nothing work related. I know, since when I walked out I could clearly tell it was not work related. Perhaps another store will appreciate the sale.

Natalia A

helpful staff, plenty of parking, not so much of selection vs online store but prices are competetive

Nate Brock

Purchased a Bluetooth speaker that stopped working two months later. Staff stated that there is no record of the purchase, and the only purchase on my account is a coffee maker that I never bought. I've been buying things here for years with the same account, and there is no record of any of it.

Terry Jonk

Good product good price

Peter Ouderkirk

Staff I spoke to were not terribly knowledgeable. I was looking for a new Motorola phone and the sales person told me that he didn't think that Motorola made phones anymore.

Kasi G.

Always friendly and helpful! :)

Christine O'Toole

Friendly - knowledgeable staff!

Terry Walton

Does anyone work there ? You can't even get someone to ask if they can help you. So frustrating. ... NOT IMPRESSED. ......

jeffery Turriff

Very helpful staff, lots of stock and a enjoyable shopping experience