Reviews of UNLTD Skate & Snow (Optics Shop)

Axel

Best Store in Banff. And friendly Staff.

Megan Jenniex

Great selection of gear and amazing staff! I had bought mittens that were too small a couple of days before having to isolate. When I reached out to Unlimited to ask for an extension to return them, they were more than understanding and took a lot of stress away! Really appreciate having such a great local store.

Janique Boudreau

Went there 3-5 times I don’t think someone ever spoke to me…. Too bad I’ll buy online somewhere else

Miranda

Jaime was so helpful and kind. We had a broken binding and she worked with us for nearly an hour trying to fix it. When the binding turned out to be a lost cause, she helped us find new ones and installed them for us. Awesome experience and the store had a great selection.

Emily Clare

I had the BEST experience yesterday (march 5th 2019) at Unlimited! I came in with my 3 month old puppy, Timber and we were instantly greeted by all the awesome staff! They were super rad and friendly! One of the staff (I think Jeremy- Tall Aussie with long hair and beard) offered to hold his leash and walk Timber around the store while I shopped. It completely made my day! Timber's first day to Banff a total success thanks to all the amazing people working at Unlimited! Huge shout out to all the homies working yesterday cant wait to return regularly! Cheers, Em and Timber!

Chris Riehle

Great shop! Friendly service and much larger than expected! Great hat selection as well

Alex Karadimitris

Great range, even better staff... not pretentious like those over at rude boys.

Keiran Carlson

best store ever

bald giraffe

Great staff! They have great gear too. They hooked us up with great stance socks and a mint sweater!

Brendan Kish

One of the coolest shops in banff

Yoram Baxter

Great store for snowboard gear, with a good selection of products and super helpful staff that is focused on taking the time to help people find the right equipment. I had to ask for help but their sales person, Sarah, was enthusiastic about explaining the different options in the new goggles and helped me find a pair that worked great for me!

Shelby Wray

Great store with even better customer service! They also have an amazing selection of all the latest snow gear. Would highly recommend checking out if you're in Banff or Canmore!

James Mah

Staff was extremely rude. Could not be bothered to help anyone. Will never be back.

Robert Chernish

Got a pair of DC shoes here at 40 percent off.

Sticky Only

Nice staff great price and quality gear!!!

Joshua Congrave

Great staff, great selection of clothing. Still got my hoodie from 3 years ago, I cant wait to return and buy another. The quality of material is great, be sure to stop by here and have a look. You will not be dissapointed.

Paolo Diomede

(Translated) Fantastic (Original) Fantastico

James Alger

Friendly and helpful. Kept going back

Brennan Dusik

Legends! My go to snowboard shop in the rockies!

highjedi

Really helpful when I purchased a board for my fiance. They processed my order and had the board ready for pickup when we got to Banff.

Jack Griffiths

Expensive but you get what you pay for, they don't mark prices up. Staff are super eager to help you find what you're looking for

MarcoinTheMountains Michayluk

Great new look .. nice and clean

Ruud Mobile

Great team here. Super advice and quick service. Top ski.

Sharon Clarkson

Amazing shop! especially the lovely long haired Jordan, came in looking for a new neck warmer to wear whilst riding my motorbike and their range was incredible!! fantastic store cant wait to come in next time i'm in town. :)

Dan Cox

UNLTD is sweet little skate shop in Banff! Great staff and atmosphere! Alex is the man, he hooked me up big time!

Volodymyr Hirnyj

Jenn is the best! Thanks for all your help! This shop is really cool. If you're looking for snowboard gear, look no further. A huge selection of boots, boards, and bindings, and anything else you might need.

Jeff Kahane

As a skier... I should remove a star as only sell snow boards... but that is just a philosophical thing. They have a huge selection of snowboard gear... and a whole bunch that even skiers would enjoy. They carry every brand you would want. Very knowledgeable staff who are always friendly. If you need gear go here. Not a souvenir shop.

Karen Thomson

Great gear and great people! Tyler was very accommodating and helped me set up an order for an item that wasn't up on their website yet. When I came to collect it, Dave was warm and friendly and ensured I was fully happy with my purchase before I left. Thanks guys!

Phil Osborne

Saw this and thought of my youngest .... Great shop with great offers!????

Andre Pires

Fixed our burton boots for free! Thanks guys you saved our trip!

Taylor C

Cool store, very nice selection of clothing. Friendly and helpful staff

Jon Van Dyk

Large selection of skate snowboard gear and street wear!

Todd Whitehead

This shops is so cool. I spent far too much money and could have emptied my bank on clothes

Terry Schueller

We had a fantastic time

Danielle S

Big thanks to the sales associate who helped me out pick out a new pair of ski goggles! I thought it was going to be difficult finding goggles that fit over my glasses, but she made the experience easy, and she was super knowledgeable and patient.

Darin K

Nice selection. Banff pricing means off season is most likely when you'd find me shopping here.

Cecelia McKay

Absolutely amazing gear and staff always

Jeremy Kehler

Ordered a snowboard from them and it arrived quickly and in perfect condition. They even threw in a bunch of stickers. Nice touch. Great service.

Josée Paradis

Great service! I’ve ordered a snowboard online and they were super quick to process and ship it! :)

kyle Hurley

Very knowledgeable and friendly staff ! Was greeted the moment I walked in the door. Great selection and quality product !

Ryan G

First time ordering from Unlimited this past week and had a good experience. Bought some Union snowboard bindings and they had them packed and shipped the next day. Sent them a FB message prior to ordering and they responded quickly. Will definitely order from them again.

Michael Dufour

Spend a few thousand dollars on snowboard gear for a family of four every year. Have pledged no loyalty to any shops until now- We get such great service here that we will return and get all our gear here. We have bought two new pairs of boots here, two new pairs of bindings recently and some other small items. Always friendly, always great service. Like that the staff don't try to fill you with bullshit jargon rather explain it--- ie. Frost bite edges and magnetraction etc etc... Will return- can't say enough good things!

Mary Hayes

We did our laundry in a beautiful laundromat and ate lunch in an amazing food court!!! You have to try Taste of Sri Lanka!!!! The food was beautiful, tasty and the service was awesome!!!

Conner Clarke

Great selection. Bit pricy

Sarah Sri

This is easily best snowboard shop around. The selection is wicked and so is the customer service. Thank you Kyle for all your help and expertise! :)

nick solles

awesome staff, great customer service! would definitely recommend to anyone!

Thomas M

Groovy shop

Colin Stone

You know what separates a great gear shop from the normal ones? Staff and customer service that legitimately cares. I've had some nightmares with other places I've bought gear from, but Unlimited Skate and Snow stands by their products. Had a pair of otherwise amazing snow pants that started to fray a bit early that I bought last season at this shop, and when I looked into the warranty on the manufacturer's website, it said to contact the store I purchased. Was super worried I was going to get the run around, but not here! I sent an email in the middle of the night about the warranty and getting the gear replaced and they responded nearly the minute the store opened. No fuss, no argument, just politeness and helpfulness from their staff. Prompt and effective service is so rare these days and I really, really appreciate it. Shoutout to Tyler P, your boss needs to give you a raise!

Peter Heron

Jordan and Kevin deserve IMMEDIATE raises, solely for their entertainment value and accepting returns without ANY hesitation. Thanks for making our day ????

Alex Jacobs

Hot and friendly stuff and nice clothes

Tracy Root

Best skate shop and snow gear in town!!!! much love guys ????❤❤

Maximilian Rausch

Great brands, friendly staff and good prices. Bought there quite a lot and loved the store.

Laura Starkie

DONT WASTE YOUR MONEY HERE! These guys were happy to chat to us about prices when we were inside their shop however proceed to abuse us online. They made it clear that they are only interested in tourists money and nothing else. The only thing "unlimited" about this company is their fake customer service and unprofessional approach business. Don't waste your time. Cheaper and better service elsewhere in the local area.

Sergey Dmitriyev

Great park love it

Emma Whitbread

Went in to try boarding boots today and the team were super knowledgeable and helpful. Thanks so much for the help guys!

Vanesa Rodriguez

I had a problem with one of the hats that I puchased 3 months ago, and I have to said that the people from Unlimited shop help me a lot and gave me the best solution and support. Of course this things hapens in life , and some items can be defective, so is totally understandable. I have to say this is the coolest shop in Banff and this sitution is not gonna stop me to continue buying all the trendiest clothes in Banff. Thank you again for all the atention ans support. ????

Breanne Tofsrud

Bought snowboard boots in October 2020, and had a great experience with getting help with sizing & fit. Returned in November for some Untld-branded shirts (the med-weight grey & red plaid ones - so good !), and again in Jan 2021 for bindings. Got great advice when selecting a binding for my skill level and goals, and they walked me through the entire installation process, in case I need to make any changes once on the hill.

Angie Palmer

Relaxed, helpful, so friendly. I was grumpy and tired when i walked in and they perked me up with good chats. I was served by a long haired kiwi guy who understood exactly the style of jacket i was after and was spot on with his suggestion. Walked out with a sick jacket a few minutes later (had been looking for weeks). He also took the time to go through ALL the goggle brands in great detail and which ones fit glasses underneath. Appreciated the honest opinions and advice! Everyone else was lovely too! Cheers!