Reviews of Hudson's Bay (Optics Shop)

Rick Vanderwyst

It's a Bay

Unknown Name Unknown Number

Yuck!

Freddie Willett

huge store with good selection and helpful staff

Doreen Reimer

Amazing

Tania Macleod

????????

Fliss Cramman (Karma freedom)

I'm from Ontario and I can get some of my name brand items here

Dale M

Intriguing store. Canada's oldest store in Canada's oldest National Park. Gotta love history!

Julie May

Consider this Bay a walk in history with a modern feel. Items are typically high-end. Tons of Bay blankets, wool jackets, Bay socks, and other high quality, recently manufactured items you would have expected out of a Bay in 1950. True, the selection is limited. However, the feel is still of a Bay that intends to provide service and quality instead of just a convenient place to buy clothing.

John van Bockxmeer

Great to have a department store in Banff! Not a particularly large range, good if you need to buy an essential item you accidentally left at home

Stefan Jackulak (Stef Jack)

Nothing special

Richard Portugese

The quintessential Original Canadian outfitter. Picked up some Hudson's Bay blankets for $25 each on Bay days. That's a really good deal. We passed on the $7500.00 canoe. Maybe next time? Some other great deals here and for sure worth stopping in while in Banff

Paula Edmunds

Very good assistance with makeup counter

lunaxamante

There's so much sale, loved going there for souvenir. Friendly employees too.

Kent Pederson

The Bay and Banff. Made for each other.

Marlena Rouzes

The Best place to shop for all your whole home and family

Dhaval B

Suitable size for a small town, have satisfactory number of collections for each department. Very friendly and accommodating staff; always love to visit it being a local.

Cole Kutschinski

If you ever get lost and scared in this store, their staff is typically very friendly and can help lead you to the exit. It's very large and confusing

Prabhjeet Grewal

They have a different variety for clothings. A good store to stop and buy

Ellie Poirier

Great staff and prices

Angela Leeanne

Great experience friendly helpful staff.

Jeremy Regoto

Typical Hudson's Bay in a stunning setting! Great experience.

Nadine Delorme

Amazing customer service by Rachelle in Banff! You rock Rachelle! Nadine ;D.

Claire Robert

I love the Bay. This one is surprisingly larger than one night expect for Banff Avenue! Loads of Canadiana.

Chris Riehle

Small selection of men's wear but a very well kept store

Theresa Butler

Great sales associates excellent service.

Darrell Ward

Love this place

Cynnaera Trainne

A bit pricey for what you get.

Anthony MacPherson

Largest mall in the Sydney area. There is a decent variety of stores and they have fared better than some other malls in this end of the province in regards to keeping places open.

Bill Goldston

It's a fairly nice department store. Little more premium priced than the others, but generally nicer stuff.

Patel Mihir

This is place for every types of shopping,my experience was so amazing

Donald MacMillan

Good service.

Valentino Morella

ok for shopping

Vic Mach

Very expensive items for tourists.

Sumitt Naikare

It's okay

Harbir Binning

Clean, following the social distancing very well. Well spoken and polite staff.

D.A.J.

Poor staff and selection

kristal abar

Beautiful items somewhat over priced ..

yanhan liu

clothes are too old fashioned

Debbie Hillier

Too pricey put anyone on the pension it's definitely not a place for seniors

unrealsithlord

If looking for boots for winter they dont carry any in store

Daniela

Very nice department store. It has a nice variety of things and brands. Only thing I didn’t like is how it is organized.

Daniel ROCK Roach

Great store but not enough staff.

Faye Serafin

Love the tops I got

RANJEET AVIS CHERUVATHOOR

Great collection and offers and watchout for great clearances

Atonu Das Gupta

Poshly decorated & magnificent shopping experience!!

Amanda Jamieson

Went to find a men's shirt. Had to hunt someone down for assistance. Seems kind of rude as if we were an inconvenience.

Scott Lang

Quaint and I found something I liked. Can't ask for much more.

Chelsea Baerg

Shop til you drop.

Matthew Ruttle

Not as great as the ones in calgary

Larry Lxw

quality and nice

JazZie singh

Good customer service

Kasey Popadynetz

Small store great staff ,very friendly and helpful

Matt Hunter

Went in to pick up some new clothes for an upcoming event. While there were lots of staff milling about (mostly standing around talking with each other) - and very few other customers - getting any assistance was like pulling teeth. I eventually gave up, and went down the hall to TipTop.

Eric Middleton

Very nice fellow talking about beds and mattress. Extremely friendly.

James Coburn

Met the GM Francis she's amazing. The store needs a little TLC but the staff are great.

Catarina Fattori

Lovely department store, great for gifts.

dianne davidson

Very pretty things

Dr. Marco Navarro-Genie

Always a favourite store.

Tina Hemmings

To expensive!

Jane Timmons

Lots of brand names, but low on stock. Store is neat and organized

Kris Weatherbee

My favorite HBC store to shop at.

Scotty Campbell

Not a big fan of the Bay.

Rick Tibble

I like the fact the you can still buy the authentic Hudson bay clothing. they also sell the cashmere Hudson's bay scarfs which is something i think everyone should have.

S Ferguson

Very expensive

Qiqi

Really high prices for small things.

jf brochu

A place for Canadiana for over 100 years

carlsonjoelson

Awesome bedding selection

Josh Lienhart

In town on a work conference and forgot to pack my running shoes for the gym. On google, I noticed that the Bay was having clearance specials on just that. This location was noted to have some in stock, so I ventured the 25 minute walk through the cold to get some shoes. I was then told by one member of staff that shoes were held at the back of the store. When I couldn't find them, I was told by another that they actually don't carry running shoes during the winter. Please update your inventory online so this does not happen again, though I doubt it would. They did have good sales on shirts. About the only positive. I cannot give less than three stars as the staff were friendly and the store was clean.

Sushil Datt

Very good deals! Specially if you come from Ontario, this is so awesome

Vik Dugandzic

great brands and service

Chad Bryden

I watched Rocky. Then I met Adrian. I was motivated to be the MAIN reason why we are going to be ALL over it. Nuff said. If you want to feel alive, talk to Adrian.

Judith Read

Nice clean store but prices are very high on most items

The Spider

(Translated) We came there for bedding. The gentleman helping us was very friendly. The price is not that nice, but what do you expect from a place full of tourists (Original) We kwamen daar voor beddengoed. De meneer die ons hielp was erg vriendelijk. De prijs is alleen niet zo nice, maar wat verwacht je van een plaats vol met touristen

Kenzie Cameron

Great selection for men. Regular prices are steep but sales are normally generous.

Danna Weatherbee

Love the Bay, no kids section in this store though.

Abhi

I usually purchase my clothes from here. Little overpriced comparatively other shops in mayflower mall but still with it. They only sell quality products and it lasts long.

Crissa Rosales

Love this place!

Dave Oliphant

Quite fun

Jatinderpal Singh

Great Customer service

Tracy Eriksen

Nice store iconically Canadian

Robert Anthony

Great shop

Natalie Nash

A bit over priced, but they have great sales. And staff is wonderful.

Greg Leloup

Unsanitary cleaners.

William McMillan

Best clothing shop on Banff. Amazing deals if there's a sale. Custom line of Canadiana.

Harry Hao

Nice store to shop around at, good selection of clothes, and various other items

Chris

Great location if a bit dated decor-wise. Banff doesn't have a lot of department store options, so this is pretty much as good as it gets. Decent inventory, but the prices seem higher than other Bay locations.

KAREN GOUTHRO

Not bad but could be a bit more friendly.

Couper Teneycke

Nice mall

angelo simon

Good collection!

Kelly Gibbons

Love it

D David Li

great

Chris MacIntosh

Pricey

A Person

I perpetually have the worst customer service here. A dept. manager actually started walking away from me in the middle of my question. Hate that I'm still waiting on a product to be re-ordered instead of letting me return it. Worst place to shop.

Paritosh Sharma

Very neat and quite.

shahzada nawaz

Big name but don't have much in terms of variety and options.

Judy Hussey

terrific sale prices

K DX

Not good selection in my size. Generally overpriced

Ahava Ava

Managed generously and professionally

Joanne Block

I love shopping at the Bay! This store is small and does not have all that I like to browse but it was still a great experience during Covid-19

Matthew Gardiner

Deals are good.

Donna Bishop

It is The Bay, expensive as per usual but does have some good sales.

beaton57

Lil expensive

Canadianexplorergirl

Terrible service

Rahim Hassanali

Good selection higher prices

Rebecca Pinup

Happy helpful staff. Good inventory and great sales! Go in and just hi. Banff hospitality and retail are suffering terribly ????

David Hawkins

Returns handled at same registers as sales, took us too much time to spend my money, waiting for people to handle returns. How about an extra register or area, to handle returns only, like other retailers have.

Alyssa P

Gorgeous friendly greeter staff. Couldn't ask for better. Stayed 6 ft away and interacted well with my small daughter. Basement is stacked full of winter jackets and I found the perfect one at an ok price!

George Palmer

Great service, small store, but they maximize the space well. Great customer service on the beauty section.

Our RV Adventures

Nice store, they have more than HBC merchandise, we found a few items for Christmas gifts. Worth a peak. The canoe was $7,800, didn't buy that.

Enaiyat Ghani Ovy

Pretty small, but have different aesthetics

Errhka

Expensive but it is hudson's bay - the staff is very friendly and the store is clean

Robert Follis

Basement clearance is good, expensive HBC pricing on main floor. 6 foot ceilings at best downstairs so watch your head.

Star Lord * Avenger

Ok

Ellen Marie MacLean-Bowser

I found it difficult to find a check-out open. I am not familiar with the store and walked around a few time before finding the correct checkout.

Color of Paint Time

They had a great customer appreciation evening.

ivana coffee

good reps..did notice lack of sizing in certain sales items tho.. although if u look close enough you can find deals in other items

D H

clothing store houseware

Denies Batton

As far as department stores go it is better than any I've in for a while. Huge selection, many many brands. I can't always see how the cost can be so high on everything but it is at all department stores. They have many High end brands. Inside the store that has really improved over the last few years. If I were to shop at department stores I would frequent Hudson's Bay.

Sharondipitys Canada

Great shopping

Ali Kamal

This Bay is a fun store in Banff

Scott Whitty

Over priced items

Benjamin Chàgúzàghà

This department store is a holdover from the 60ties and it's charming, cramped and steeped in tradition. It has the feeling of a bygone area and the limited selection at times reminds me of the olden days, a heightened exclusiveness intermingled with dedicated customer service and old fashioned store keeper skills. Perhaps this sounds a little stuffy for some people but these are also the people that shop here for rock bottom bargain prices never to be seen again except for maybe a bad yelp review or to return an item they bought in blind haste.

Alexander Esguerra

They have awesome deals for fall / 50-60 percent off from top designer clothing / plus has store promotions can get an additional item for cheaper price / the only bad thing is that they have more awesome stuff for women than men so I got my girlfriend,mom and sister a winter jacket at a discounted price.

THE LAW & ORDER UNIVERSITY

The environment is refreshing and family friendly. We'd a wonderful time here!

Heriberto Lopez

Excellent

Deb Julian

I am unable to get past the cosmetics/perfume department...at my preferred Mall Entrance! Please move the overwhelming smelly stuff to the back, in a corner, especially away from clothing. I will definitely shop there more often if the smells weren't an issue for me.

Omer Khan

Good clearance sale and good brands.

Alen Joe Francy

Good

vinanti jani

Good options for everything

Thuy Ngo

The discount is not good. The products still are expensive for students.

Hetul patel

Perfect during offera and sale

Ra Vi

Multiple brands and nice staff

Felix Smith

Good servise

Dean

Hard to find help and many of the staff are very unfriendly. Prices tend to be high and the way the staff treats you reflects this "high class" vibe.

Darija Norkevičė

Good quality of clothes, a litle bit expensive.

Syed A H

Great place to shop

Doodu’s World

Products are good but the prices are heavy. Not happy with the staff as I felt there is discrimination to us who are from other countries. I still shopped from the store ignoring the attitude of the staffs.

Matthew Ni

The smallest Hudson's Bay I've ever visited. The basement ceiling was very low even for someone who's 5'10"

yukihiko noguchi

(Translated) It is worth a visit because it is a bit different from the souvenir shops around. (Original) 周辺のお土産屋さんとは一味違うので、寄ってみる価値はあります。

Dan Berty

Smaller touristy version of Canada's iconic dept. store.

Shawn McLeod

The men's athletic clothing section seemed very disorganized... Made it impossible to find what I was looking for.

David McGarthland

Small HBC but great prices and availability

Steve from Banff

its a historic clothing store that provides a diverse range of clothing options

Henry Dery MacNeil

one of the best stores in area

J Granger

So much classic Hudson's Bay items... very classic store

Karen Graham

Great place

Patti Sinclair

Can always finds things at this Bay that I don't see in Calgary.

Mike Corrigan

The Hudson's Bay Store's span the entire country. I do find this store well lit with wide aisle's which makes it much easier for people with mobile difficultys. The clothing selection is excellent. Slightly on the expensive side.

Venkata C Guttapalli (Bobby)

Love the jackets collection and available brands compared to other stores. But the prices are unpredictable. Keeps changing now and then.

sukhbir kaur

????

Curtis Briand

Friendly

Lichi Liu

(Translated) Four words in the world (Original) 人間仙境四個字形容

Rob E

Great store with very friendly and knowledgeable staff. The MAC girl on the cosmetic side was my favourite

Cecilia J. LeBlanc

So many great buys.

C Bl

Amazing quilty

Kathleen Brown

Sale items are well priced. Quality is good.

Robert Jackson

Absolutely terrible. Rude staff especially the manager that I had to deal with.

John B

Good service good selection

Jean Pulley

EXTREMELY HIGH PRICE$ Very narrow selections!

Davy S.

Nice clothes and very helpfull people.

ruba mirza

Best place for shopping ???? manager is so good and supportive ????????

Raem Quijalvo

Some other things are not much cause money

vince hume

Love this store. Wish they had more Canada gear in stock for my size, though.

robert bastarache

Good Canadian General Store..,,,check for sales though.

Jon F.

Your standard Bay store in terms of pricing and atmosphere. Though it is substantially smaller in size than most of their stores.

Stacie Johnson

Very interesting store...especially the clearance section in the "basement"

Darlene Brufatto

Aug 11/21 wanted to purchase purfume but the employee was too busy on her mobile, after the second “excuse me” i left

Chris Sakalauskas

Nice stuff but Over priced

JARRETTRYAN

Hudson’s Bay Company - For all the Canadian Tradition in its history, you need to make sure you fly the Canadian Flag ???????? and the Provincial flag outside of this location. Today it was neither represented by either as both flag poles were bare on the outside. ??? It is a resort town and well travelled by Canadians and tourists from around the world. A Canadian flag has always flown proudly above this location since I’ve ever known. Where did it go? Will it fly proudly again above an Iconic Canadian business at this location regardless of who currently owns the Bay? It’s all about Tradition and being proud of a store you manage or work at. As employees you should notice the details. I suggest you pay attention to the details as loyal shoppers always watch how the business is doing within the community. Please represent the community proudly as the customers have supported the business over the years. Fly the flag ????????

Anita Burke

You can always find quality products at the Bay.

latrice lehman

A friendly woman was helpful in the cosmetics department.

carr Mendoza

I have ordered some women's perfume last Nov. 30. I received an email from them that one brand of the item I ordered is no longer available and that they will refund the money in the next 6 days. Its been almost 16 days and I am waiting for it. When I try to phone the contact number on the site no one is answering . The record message says "all agents are busy".....Does it mean goodluck on me if I ever get my money back?

Angela McGuire

Thank you so much Francesca and Santos for their exceptional help with my return today!!! They made it very easy for me and it was very much appreciated!!!

Ray Monahan

Great sales

Tina Thorne

Banff Bay great deals and great service

Debbie Connors

Love shopping at the Hudson bay

Tina Carey-Sacco

I was pleased with the number allowed in the store. Clean, and the employees were very helpful. Found what I was looking for great price

Natalie Chen

I got a shower curtain at $55 after 30% discount last week, unfortunately I found out the original price is only $50 at the different store. So I went back for the price match, and the male supervisor smiled at me and said he had nothing to do it's what it is. No apology, nothing. I don't care if they're the same entireties, I just know it's Hudson's Bay Home. I chose you for the lower prices and reliable quality. But now you're telling me the same item, same Hudson's bay, but 2 prices with such a big difference (almost $30 difference)??? That's really really ridiculous. I got all my home furniture at this store in January, but I swear I will never ever go back, that's VERY terrible experience.

William MacIntosh

Nice store good selection

Michael King

Ordered online. Never came and no refunds.

Stewart Mortensen

Had downstairs but not handicap friendly.

Tyler MacPhee

Love the bay. Great deals.

Sheila Haley

We had a great experience !!!

harvey butts

The Bay has quality clothing and quality prices ...you can always find items on sale every day ..A++++

Darrell Bogdan

Good store, just didn't buy anything this time.

Bev Knorr

Great selection of clothes, reasonably priced and good sales.

glynis hart

Love it good sales on !!

Melky Solomon

I like the clothing and jackets at the store and I am may be wrong but the supervisors at the store does not have a pleasant face and though I don't remember the date I have seen international part time student workers being questioned in the store and I strongly felt they are discriminated. Yesterday my wife went to buy a gift for me and she told me the staff don't even smile to my little daughter who is three years old, so I can imagine how they treat customers especially immigrants. The billing counter staff looks as if we are taking stuff without paying and very rude looks. There are few staffs who are good to us but not all.

Iggz B

Great place. Great help

Elizabeth Robertson

Cynthia at the makeup counter helped me pick out a new perfume! She is super knowledgeable in helping identify scents and what works best for your skin. 10/10 go see her, she knows her stuff!

Ginny Locke

Love the selection & staff very friendly & helpful!

Theresa Finley

Lots of great souvenirs found. Good prices. Found lots of things.

William Mckenzie

Wow

Andrei Ilioviciu

Mainly because of their location, this store is severely under inventory for Hudson Bay. But I have used them when needed something quick.

Veenu Duggal

Hudson Bay in banff is the best Bay to do your shopping. It's well organized and they go above and beyond to provide the best customer service!! Hats off to Lvz, pinky and Frances and most of the employees for your best customer service behavior!!!

Mountain Madness

This store doesn't carry any children's clothes, except for the overpriced stripes brand and even then only for infants. They will lock the back door early on you and stand at the entrance 1/2hr before they close to tell you not to come in. Worst of all, they don't share their bathroom with the public so don't come in here if that's all you are looking for.

Liz W

Very small therefore small selection

Stacy Vanderburg

A convenient store downtown to shop at. However they have less brands at this location than at other ones like the one at Chinook. The staff were very helpful though and didn't leave me to search for something they didn't have at this location. They provided some other good options as alternatives.

Salvador Treviño

Love their clothes

Kryix mage

Had what I was looking for

Marilyn Feeg

This is my favorite BAY store in the Calgary area. I usually find good $ Sales $ here.

Joanne K

Great selection of products at very reasonable prices. Was pleasantly surprised.

James Stanovie

Great shop

Darlene MacDonald

This was the busiest store in the whole Mall! I scored a bargain, I was pleased!

steve woods

Very clean, good quality wares. A bit on the expensive side, but not too bad

DRP

Love this Bay. The staff are great and the sales are amazing. Paid $20 for these lovely sandles.

Tom Bouchard

Better quality than the most of the Mayflower Mall shops

Marloes S

(Translated) Bought a lot, the prices were better than expected. Very expensive here in the Netherlands. (Original) Heel veel gekocht, vond de prijzen meevallen. Hier in Nederland erg duur.

Andre Pop

The bay in Banff

Blair Phillips

Clothing is too expensive, even when they are on sale.

AVERN BROWN

The sales are always good & the store is clean

Joann Farrell

Love the sales at the bay

Veronique Auger

Overpriced in one word

Richard Woodland

Too pricey!

Gregory Pittman

Great place to shop

Fazeela Waqar

You can get all types of variety under one roof..

Deborah Riles

Not normally a shopping ground for me, but they had winter coats on clearance and manage to purchase a nice one.

Patricia MacDonald

I had an excellent customer service experience. The lady working the cash not only refunded my purchase for me but went the extra step to help me locate the item in a bigger size.

Jas Dhaliwal

Alright for shopping, but no washrooms

Volle Kanne

High quality goods. Great store. Recommended.

Katie Harris

First sales lady that we needed to beg for help to find our desired product was barly helpful, a struggle to get her to point in the direction of just men's ware. The lady at the til who was training another was supper kind and knowledgeable.

Marsha Durkovich

Needs a major renovation, feels dingy and cramped. Staff are nice.

Melanie LeBlanc

Nice

roger simmons

Was looking for a pairing of pants on a cold raining day didn't have what I liked in my size (M). They had smaller and a lot is sizes larger. I didn't buy anything here.

Gordon Woodill

Overpriced as usual

Arun Sharma

One should experience thia place for awesome service

Karen Jessome Marsh

No help on the floor

Anna Bambury Laforet

Always great stuff and deals. Please its 100% Canadian

greg Or

Not bad considering how small it is!

Douglas Curry

I'd rather go to the bay in banff, than trip it to Calgary

Elaine Burton Brown

Same store as what I'm used to in Ontario. Selections are more refined than in past. It is refreshing for choice. I found limited home, furniture. But I would still shop there. Now if only there website worked right.

Jac Bongers

Just ok

Jacquie Bauman

Sad its closing great store

Shawn Underhill

HBC has really gone down hill past few years. Very limited selection, low stock in this particular store in Sydney makes it difficult or impossible to do much shopping here. Staff are friendly and helpful, if you can find anyone. I honestly don’t know how HBC manages to keep this store operating. I seldom see many shoppers here, compared to other HBC stores in other cities. It’s a bit sad because I like supporting HBC stores generally.

TP Brewer

Nice but prices are high

David Mackley

Shopping for boys and youth dress clothes and boys and mens sneakers. Noting much for clothes and nothing at all for boys and mens sneakers..

Kinh Trinh

Too expensive for me..

wanda Murrin

Prices are high but great quality

Bernard Young

Always have great sales. Clean store and well organized.

Melvina Bear

Old times not forgotten

Ranjna Kuthiala

Good place to look for a variety of quality products

Jim Dunphy

My favorite store

Blunt Man

To expensive

Sonu Kumar

Branded clothing are available but little expensive

Leeann Mazzocca

Great sales, love Bay Days!!

Simar Saini

Everything is perfect in this place.

刘聪

(Translated) Need to look for what you need carefully, the price is right (Original) 需要细细寻找所需，价格合适

Cliff Wilson

Interesting store located in old building

Mike Bailey

There is never employees to help

Yohannes Zelleke

Excellent customer service. I am always very happy to be served with Hudson Bay employees. They are always welcome . Never been embarrassed. Good job.