Here you will see all the feddbacks of real people who bought the services of Varsity Optical (Optics Shop) in the territory close to Alberta (Canada).
Now the business has a rating of 4.9 out of 5 and this rating has been based on 127 reviews.
You must have seen that the average score it has is basically the best one, and it is based on a large number of opinions, so we may conclude that the valuation is quite faithful. If many people have bothered to evaluate when they've done well, is that it works.
As you know, we don't usually bother to put feddbacks when they are positive and we usually do it only if we've had a problem or incidence...
This Optics Shop corresponds to the category of Optometrist.
Very pleasant people and the ambiance is great. Dr. Marc was excellent :)
I went with my friend to help her choose new glasses and I must say that the handsome man who helped her at the Whyte Ave location went above and beyond to answer all of her questions and help her find the best options! It was a little busy but he didn't rush us at all <3
Awesome experience! very easy to book an appointment online. Dr. Marc, as well as other staff, are so nice, kind, and friendly.
The staff here are incredibly friendly and personabl . I came in for an eye emergency, and they were more than accommodating, and even went out of their way following my appointment to ensure I had all the information I needed. I highly recommend if you want a place to go with phenomenal client care.
The staff here are amazing! My optometrist went above and beyond providing me with my best options, and Katie was so good at helping me find new lenses that I’m OBSESSED with! Couldn’t have had a better experience, 10/10 recommend if you’re needing a new pair of specs!
I have been with Varsity Optical for a number of years now and I have had excellent service anytime I visit ????
Great customer service. Knowledgeable, friendly staff, good location, reasonable prices. Dr Mark Kallal is a polite, well mannered doctor, very personable and professional. I highly recommend the place to anyone in the University area.
I started going here based on a classmate’s recommendation about 4 years ago and won’t go anywhere else. Dr. Kallal is great, so professional and thorough. This time I came in for an (overdue) regular eye exam but also due to some recent vision issues. Dr. Kallal was thorough in testing, explained everything to me in a way I could understand, told me what to watch for just in case, and also how to handle the “just in case.” Just really good service and peace of mind.
All over a great place, good pricing, quick turn around, knowledge and friendly staff, don't try to upset the store to you,
Fantastic customer service. I worked with 3 different people there and found them all to be patient, informed and easy to discuss eyeglass choices with. When I couldn't find a frame I loved in the store they ordered options in for me. It was a wonderful shopping experience. I fully recommend them for your next pair of eyeglasses.
I switched to Varcity when my regular place wouldn't accommodate me in a pinch when I needed some more contact lenses. They had to order them and only had sample ones in but wouldn't give me a pair while I waited days for new ones to come in. Varcity helped me out right away and were pleasant to deal with. A few weeks later I bought glasses from them as well. Very accommodating and knowledgeable....and customer service was amazing.
By far the easiest eye appointment I've ever had. Super quick and straightforward and everyone is so kind. They leave you alone to try on glasses which makes it less awkward but are nearby ready to help and check on how you're doing. The shop itself is teeny tiny but so well decorated and well lit that it makes for a very comfortable experience. Would reccomend to anybody who's looking for a new optometrist!
Update - July 23 2019 - I went in to pick up contacts I was able to order online (very convenient!) and started browsing glasses. I picked out three frames I liked and Louis was AMAZING. He helped me utilize my health spending account and gave me feedback on the frames I picked out. He checked it they had a pair I liked in a different size. I am blown away by how helpful and friendly they are and how willing they are to go above and beyond every time I stop by. Thanks again :) Everyone I dealt with at Varsity Optical was knowledgeable and helpful. Dr. Kalall was so friendly and patient (I asked A LOT of questions) and didn't make me feel rushed at all. The girls at the front helped me with my frames and even looked into ordering in the same frames in a different color. Every interaction I had with staff was positive. They have a really great team.
I got my first pair of glasses here. Not only was the optician nice, but everyone in the store was friendly and a pleasure to be around. Thanks for a great experience.
All the staff at Varsity Optical are super professional, helpful and efficient. They are very thorough, and provide an incredible level of service that is so important. Thank you for all you do!
Had an awesome experience here. Dr. Kallal was very knowledgeable and helpful, and so were all of the other staff. My appointment was quick, thorough and painless. I got some solid advice for glasses and contacts as well as a couple different types of contact lenses to try so that I could choose between them for the most comfort etc. before making a purchase, which I really appreciated. I would recommend this office to anyone! (:
All the staff was very friendly and professional. There was a minor issue with the manufacturing of my lenses, but the staff kept me in the loop at all times and the delay in my glasses was not long by all means. I love my new glasses and I will definitely go back for my next eye exam.
I bought glasses from Varsity this week. The doctor I saw was great. The service in store was friendly and knowledgeable. One of the staff saved me from buying glasses that were to wide for my face! The text messaging for pick up and updates is great. Overall great experience.
Great staff, good experience, and they give you your prescription up front which is nice instead of having to ask or fight for it.
I came in needing some prescription safety glasses ASAP. Booked an appointment online and arrived at that time, they were ready for me right away! Louie was so helpful and in the end I got a pair of safety glasses that I am over the moon about. He even phoned just to confirm he was giving me the correct colour choice (which i really appreciate!). Turnaround time was way faster than I was expecting too. It was all around a great experience and I noticed a lot of really cool looking frames, so I'll definitely be back in the future. Thanks so much you guys!
Got my broken nosepads fixed, and I didn't even get the glasses from them. Will definitely come back when I need a new pair
Couldn't pick up my glasses due to self.isolating with family at home, they went out of their way to make sure I got them.
Awesome people, made me feel so much comfortable, Súper deep and professional eye exam. Keep being the way you are guys and gals Alex
I broke my glasses when I got to the hospital this morning. Despite my best efforts, I couldn't achieve a Harry Potter look. When Trevor realized I couldn't leave work, he volunteered to come to me. He drove across the city to the hospital to deliver new glasses frames and switched the lenses in the front lobby for me. I broke the glasses in the morning, emailed at 8am, and he was there by noon! Thanks Trevor/ Varsity Optical!!!
Chelsy did a great job of setting me up with new specs. She was very professional and help me through the endless variety of new frames. My new glasses were ready exactly when promised. Nice job Chelsy. And nice job Varsity.
Varsity Optical really went above and beyond to help me find exactly what I was looking for! I was able to book an appointment on extremely short notice (called at 6 PM on a Thursday and they were able to fit me in that same day at 8:30 PM) and the staff were so helpful and friendly the whole way through! Once it came time to pick some new frames, I just wasn't finding anything that fit what I was hoping for. After giving some details on the types of frames I wanted, they were able to find me the perfect pair online and had them ordered in for me to try within a matter of days! I always find I'm never 100% satisfied with frames I choose, but the frames Varsity Optical helped me find are quite honestly the best frames I've ever owned! From first appointment to my new glasses being ready, it took less than a week. Highly, highly recommend Varsity Optical! You truly can't beat their quick service and wonderfully accommodating and helpful staff.
Excellent service! Every single person who works there is so kind and knowledgeable. Would highly recommend going here if you need an optometrist or new glasses
My appointment was on time and the optometrist (Marc) took his time to address all of my concerns. They are also open late in the evenings and booked my appointment with 1 day notice. And also ordered the frames that I wanted (a brand which they did not carry).
Convenient location, friendly staff, helpful suggestions, and great service, 5/5.
Great staff with the great service. Very helpful doctor (Dr. Tam) and the technicians.
Great staff and optometrist. Very friendly, experienced and professional
They will pricematch costco ... Win.
Varsity Optical is a great clinic with an incredible team of staff members. My eye exam was easy to book online and they had my prescription with lenses prepared in under 1h. Thank you! :)
I just got my latest pair of glasses here and needed them quickly! After choosing my frames my glasses were ready within 20 minutes and they are perfect. Varsity had a great selection of well priced frames and the staff were super helpful and great to work with. Thank you!!
Excellent service and highly knowledgeable staff
Impeccable service. They are the best!
Called the doctor today to ask him about contact lenses because another optical store gave me a +2.5 when my prescription says it's only +0.5 and they insisted they were right. The doctor answered my questions patiently and gave me suggestions on what to do. Never been to this store, doctor doesn’t know me, they never received any money from me, but they still gave me great services over the phone. I will give you 5 star, you've earned it, you put people before profit. Good job
The team at Varsity Optical was great! I walked in to book an appointment and they were able to my eye exam right away. Dr Marc and his staff were very friendly and knowledgeable. I had a lot of help choosing my eyeglasses, and the staff member was very patient while I was picky! Once I picked out my glasses they were ready to go right away.
Dr. Tiffany Lim is incredible talented and professional. I arrived with a foreign object potentially stuck in my eye and her calm tone and demeanor put all my fears to rest. I highly suggest her to anyone dealing with something in their eye or that needs new glasses. I am incredibly grateful for her care!
I lost my glasses and was in desperate need of a pair to see and Varsity Optical made it happen all within the hour. Great service and incredibly friendly receptionist as well. They helped me choose a pair and accommodated my needs incredibly well, and would no doubt head back there again.
The doctors and staff are knowledgable, nice and patient. I highly recommend coming here for your eyesight exams and glasses.
The service was amazing! I recently purchased EnChroma colour blindness lenses and they have been totally amazing. I now see colours the way everyone else does, “life changing!!”. Thank you for searching out and providing this product to your customers.
Staff were exceptionally friendly and efficient. I would recommend Varsity Optical to those who have optical requirements.
Dr. Marc is a competent, professional and friendly optometrist. I would recommend Varsity Optical to others.
Quick and friendly service. I did not have a problem finding an appointment time that worked for me. Would recommend to anyone.
Great customer service. I already recommend to my friends and coworkes at the hospital
One of the best eye exams I have had for years! Very nice and helpful staff, and a nice selection of glasses.
My visit to Varsity Optical was very refreshing. The Office was bussling with customers and staff whom were very pleasant and accommodating. I found that there was a large frame selection to chose from and the staff answered all of my questions. I met Marc Kallal for the first time, noticed he was a Apple fan, his examination was done in a timely manner and he was very pleasant to talk to. Once my exam was done, they staff was there to help me with the purchase of the frame and lenses with great tips on how to use my work benefits to help with the cost. I went back to my office to find an email with information of my visit and very kind comments from the Optometrist (Marc) of which I was presently surprised and delighted. Overall I would highly recommend Varsity Optical and will continue to do so.
I went for a routine check-up and to check on my dry eyes. Dr. Kallal was great. He is very professional, knowledgeable, and friendly. I felt very at ease during the consultation. I appreciate that he explains what he does and what it means. The staff was also very helpful and kind. They also have a nice selection of glasses. I highly recommend it.
Very friendly and knowledgeable staff they did a great professional job and I got what I was looking for pun intended lol. Great selection of frames I found the ones for me thanks varsity you did a great job.
Super knowledgeable and helpful!
It was my first eye exam and first time purchasing glasses and the entire team was so helpful and friendly! The whole process was so easy, all of my questions were answered clearly, and I was given great advice without any sales pressures. Thanks guys! I love my new glasses!
Literally some of the friendliest service ever. Dr. Kallal is great; friendly and thorough. Would highly recommend.
Very professional and friendly. After visiting several places, this is the best one. Even though I only bought lens here, the staff also helped me adjust my frame to get me the best experience. Strongly recommand.
I highly recommend the professionalism of eye care and the helpfulness of staff at Varsity Optical. This week I was given the most thorough eye exam I’ve ever experienced in the 40 years I’ve been wearing glasses! High quality photos, using state of the art equipment, were taken of the interior of my eyes. These were used by Dr Marc to give me an in-depth report on the condition of my eyes. As I am now over 60 years of age, I found this especially helpful. The staff were also exceptionally knowledgeable, helpful and friendly. I learnt for the first time that there are several functionally different lens qualities available to a glasses wearer and I was shown a short video demonstrating these differences. I was also informed of the different lens coatings available to protect against the wear and tear of glasses, and was alerted to a coating that protects against the harmful effects of blue light emitted by computer screens, mobile phones etc…. The broad selection of stylish glasses frames to choose from completed the exceptional service I experienced!
Wow, why did I wait so long to visit Varsity Optical? I'm all about patience when I'm buying something because it takes me awhile to make a decision and I never felt pressured nor felt I was wasting anyone's time. And they remembered me when I came in again to look at more glasses! Prices are great but great customer service and friendly people are priceless. Thanks to you all and I hope everyone tries this place.
I was searching the internet for an optical place that handles diabetic eye exams and came across Varsity Optical. I left a message and they returned my call the next day and booked me in for 2 days later. What a wonderful "homey" feeling,; friendly greetings as soon as you enter, quick to start the exam and explaining how every machine works so there are no "puff of air" surprises. Dr.Kallal took the time to listen and explain the results of all the tests and put me at ease. Glasses were made in half an hour and I was out the door with well wishes from all the staff. I would definitely recommend them to anyone looking for eye care. I also receiveded a thank you email from Dr.Kallal which was unexpected and very much appreciated.
Great Service! Thanks Luis for being so kind and helpful. I bought my new glasses from them with a wrong prescription from other optical store, and as soon as they knew about the mistake from the other store, they quickly replaced my lenses with no charge.
Very friendly staff! Excellent selection!
A good collection of glasses and a great doctor!
The team at Varsity Optical is great! 10/10 recommend
Absolutely lovely staff and service, so kind and very helpful. I will continue to use their services and highly recommend them! 5 stars across the board.
We're dealt with Varsity Optical for decades since Paul Lorieau owned it, then his nephew, both of whom died. My spouse & I recently got tested by optometrist Dr. Tiffany Lim and then both got needed new glasses. We couldn't be more pleased with the service & the willingness of all staff to consider our needs as seniors. Luis, Trevor, and a female optician (whose name I cannot recall), and others who administered certain tests were all first rate. I don't hesitate to recommend them.
I was impressed on how fast the got my glasses ready and the price was very reasonable even without Insurance. I recommend this place anytime.
Dr. Mark did a magic and prescribed perfect glasses.
Probably the most pleasent experience I've ever had at any clinic. Everyone is incredibly friendly and helpful.
Great experience! Very friendly and helpful staff, along with the great knowledge of Dr. Shaw. I highly recommend this office :)
Varsity Optical staff were very friendly - got an eye exam and received my glasses on the same day - I was very happy because I am on the road a lot. Their ability to provide me a pair on the very same day was extremely helpful. I recommend them, great service. Thank you!
Great go-to optometrist.
As I was getting my vision checked, they fixed my glasses' wire for free, without even asking! Great service, they seemed genuinely interested in me, and didn't push any sales. I'd definitely go back!
Great service!!! I am from Yellowknife and never thought my contact lens would be ready in like two days and i was really happy that they just listened to me and did made my prescription ready so fast... I still haven't picked up my order yet but i believe and confident that it will work for me. The Staffs are really nice and i really appreciate the Girl who talked to me over phone and assured i will get my contact lens on time.... Highly Recommend this One Stop Place :)
Pretty solid. Needed new glasses, got them within the hour. Service and selection were decent, price was quite reasonable.
Highly recommended :)
Friendly staff, convenient hours, and free water! :)
So kind and helpful, got my new glasses in 30 minutes. Thank you again!
Place is busy sometimes and a smaller shop so you might have to wait, but it's worth it. Stopped in to see if they had a particular frame and they didn't, but instead of letting me know they could order it in once I paid (like other stores) I got a call that same evening from Louis saying the frame was ordered and would be in in a few days for me to try. Good thing too since they ended up not being right for me! Prices are fair and reasonable (pair I bought I was quoted about $300 more at another store). Lens options are good. Low pressure environment. Precise frame adjustments where I did not feel rushed and was able to ask for perfection. Fast turnaround on order and text updates. I went to ~10 different options for stores and short of Costco's pricing (which no one can beat), Varsity was the best all around. Thanks for the great service and for not making me feel like I was prematurely aging myself for buying Silhouettes!
These guys are not the heroes I deserved, but the heroes I needed. Absolutely awesome customer service both times I've gone in with a desperate need for contact lenses. WAY better than dealing with any other optometry retailer.
The entire experience took less than an hour, the optometrist was very nice, and my glasses are perfect. I’d absolutely recommend them!
Very nice doctor and service people Professional and a nice selection of glasses I recommend this Shop for all your eye wear and care
Friendly and professional! I've been with these guys for 8 years!
Was visiting from out of town and had an emergency that required me to get some driving glasses ASAP. With in hours I had my prescription pair of glasses on my face. The price was extremely reasonable and fair for the express service they offered. I would definitely get my glasses there again if given the chance.
I found Dr.Marc to be very personable yet professional. Both him and his staff made me feel comfortable throughout my appointment and also helped me pick out a wonderful pair of prescription sunglasses! I will be recommending Dr.Marc to my friends
Good customer service. I didn’t had eye exam done at Varisity so I have no experience with their optometrist. I went get new lens for my fame as my prescription changed. Optician was good at welcoming and being patient while we made decision. I would recommend as they you provide maximum discount for UofA students.
Really appreciate the efficient and professional service at Varsity Optical. My interactions with the staff have been wonderful and they are very careful. My new glasses are really helping relieve eye strain and they look great. Thanks Varsity Optical - really great hours as well!
Great customer service, and very nice selection of glasses ????
Dr. Tiffany Lim is an excellent optometrist. She provided outstanding care and support during my visit and afterwards. If you need an optometrist, this is the place to go. Thank you again Dr. Lim!
Very friendly
Great service. Took the time to explain the options of getting progressive lenses and the differences. 100% would recommend to everyone!
Marc and the staff were very friendly and took care of my eye exam nice and quick. Can't recommend them enough, will definitely return!!
Very fast, convenient, professional service.
Varsity Optical was such a pleasure to visit. I have been long over due for adjusting my prescription and getting myself a new pair of glasses. The staff here are very sincere and patient. They catered to my needs very effectively as I spent the whole day picking out a pair of glasses that I wanted to last. They provided good insight and provided fast efficient service when my decision was made. Glasses came in surprising quick and was made to fit with no complaints =) I anticipate coming back in a few years hopefully to see the same friendly staff providing the same exceptional service.
I can SEE why they're a good place to go.
Good selection and excellent customer service.
Great care. Relaxing environment.
Very nice staff and fast delivery! Highly recommended A+
Amazing service from Trevor and again great quality for your money. Even with having to bring the frames in from Spain it was only 2 weeks. Highly recommend
BEST SERVICE EVER!!! So kind people, warm place.
Very helpful & professional staff!
Dr. T. Lim and Dr. J.Trac were such amazing optometrists! They were both very thorough with my eye exams whether it be for a new prescription or medical reasons. The other staff there were also great, Louie really cares about customer service. This is my definite to go to place for my eye.
Amazing service and staff!
I thought I was doomed when I had lost my glasses and being on a weekend with COVID-19 most businesses are not open. I went online to find an optometrist and decided varsity optical just out of the blue, emailed them and they got back to me immediately saying that they would get me in as soon as possible. They were very accommodating and patient with me as I had trouble deciding on a pair of glasses even though I kept them there for a while.They were careful about keeping things sanitary, very professional, and phoned me as soon as my glasses came in. I highly recommend Varsity optical for anyone who is looking for an eye exam or just a new pair glasses. I love love love my new glasses and I can see clearly again.
Great people and nice store. Everyone is professional. Highly recommended. Keep up the good work.
The exam was quick and fun, Dr Sperber was super nice and even helped me select a pair of glasses. The rest of the staff was very professional and made the experience very enjoyable.
I have been going to them for years for eye exams and contacts subscriptions. Marc really knows his stuff! Very professional and friendly.
From the first time I visited Varsity Optical I was very impressed with the friendliness of the staff and doctor! Very helpful and considerate every step of the way. I will definitely be a repeat customer in the future and I will let everyone I know how great of an experience I've had!!
Fantastic all around. Dr. Kallal is a top notch optometrist, professional and friendly and the staff is great at helping select the best frames and every time they get the perfect fit the first time.
Professional and Very Courteous Yep Loyal Customer...when i moved from Fort Mac During The Disaster there They Were Kind and Generous..
I just had my 1st appointment with Varsity Optical and was treated very professionally and with the utmost care. I was warmly greeted and the on-boarding process was smooth. All of my eye concerns were addressed by the Doctor. I was so impressed with the eyeglass selection and variety of price points available. Although they are located by the University, they cater to all age ranges. Thank you Varsity Optical for an outstanding experience.
After 20 years of going to the same optometrist I decided to try someone new. Dr. Marc at Varsity Optical gave me a very thorough comprehensive eye exam. He was friendly, professional, knowledgeable and very efficient. The rest of the staff was welcoming and also very efficient. I would highly recommend Varsity Optical for your eye care needs.
The group at Varsity optical are amazing!! We got in on short notice and were supposed to get our Enchroma glasses prior to our trip, however; the manufacturer was unable to get the glasses manufactured in time. It was important we had them for our trip as it was a special gift for our son for his Birthday at Disneyland and the staff at Varsity got the manufacturer to rush the order and deliver them to our hotel prior to our arrival. I was so impressed at how much they appreciated the importance of my son having his glasses in time. They absolutely went above and beyond to make our son's trip special for him - he was able to see all the vibrant colors and was thrilled! Thank you Varsity Optical for helping us make this trip so special for him!!!
the optometrist & staff was very professional and knowledgeable, I extremely recommend
I had an eye exam with Dr Kallal and I also bought a pair of glasses from Varsity Optical. Dr Kallal and the staff were thorough in the examination (measuring depth, colour blindness, retina dryness, etc). They were also patient and willing to answer questions. Dr Kallal takes the time to find out about a person's lifestyle so that he can make relevant recommendations. He recommended blue light blocking lens, a lens useful for people who spend long hours working in front of a screen. I would definitely recommend Varsity Opticals to others.
Very good and helpful staff. I’ll be back for sure.
They have gone above and beyond for me. Such knowledgeable and friendly staff. A comfortable place to go for eyeglasses. They take AISH insurance. I can't wait for my new ones.
I love Varsity Optical, they always accommodate my needs and have very friendly and attentive customer service and my optometrist is excellent and very knowledgeable and thorough.
Wonderful staff! Helped me pick out the glasses that best suited my face! Tons of options for all price ranges and super affordable for !
A great choice as it is always have been. Highly recommended.
Wonderful store, great selection. Great service. They are the only ones in Edmonton who can do drill mounts!! The manager is highly skilled and knowledgable. Staff is extremely helpful and kind. I received my new glasses quickly and the manager took the time to adjust, check and made sure I am happy with them. Based on this wonderful experience I will be sure to return and to recommend to all my friends!!
I can't say enough good things! The Doctor and staff were all so sincere, pleasant, and helpful. The eye exam was comprehensive and left no doubt in my mind that my eye health is in good hands. I also brought my three year old in for her first checkup...and she had a great time, the staff were so kind and patient with her. I would definitely recommend Varsity Optical to everyone. Thank you!
Very courteous and fast service. My kids had there glasses within a couple days.
Dr Kallal is wonderful, personable. I recommended my friend there, and he was equally impressed.He said "man he charges that price for all that great examination"!
Staff were friendly and helpful. Dr. Kallal was professional and efficient.
5 stars,best optical ever,very helpful and careing,my family and I,always leave with a smile and feel very confident of ourselves and our eyeware..highly recommend to all????
Dr. Tiffany Lim was awesome! Had a corneal tear and I was treated appropriately, promptly and with kindness. Recommend the team at Varsity. Great customer service and range of glasses to pick from!!
Expert and friendly customer service
Great selection, reasonable prices and they can accommodate what you're after whether it's just replacement lens or tracking down 'just' the right frames.
I was noticing my eyes were getting a bit tired with my studies so I decided to find a optometrist near school (U of A). This lead me to Varsity Optical (a 5 minute walk from campus). Everybody there was super friendly and the exam was quick and painless. When it came time to actually purchase glasses I informed the employees that as a lowly student I couldn't really afford anything too extravagant. They helped me find a solution that I am very happy with! They make the whole insurance process quick and painless and will provide you with any forms you need.
Friendly and welcoming. I would recommend Varsity to anyone looking for glasses.
Extremely professional as well as polite, with an outstanding selection of frames by name brands you've most definitely heard of.
Varsity Optical was recommended to me. I am glad I went in to see them. This was my first time getting reading/computer glasses and they were very helpful plus all the staff treated me great. Very friendly! I will definitely recommend Varsity Optical to everyone I know. Thank you for such great service.
Very professional and friendly. Had my new glasses in no time !
I have taken two glasses from Varsity Optical and all are working well. If you really want good customer experience, I suggest you go Varsity Optical. Thank you Varsity Optical.
Dear and efficient service and an atmosphere of ease and relaxedness. The array of frames is amazing. Came away happy to know the full state of my eyes and with lenses that fit sight perfectly.
I highly recommend Varsity Optical. Dr. Kallal is very knowledgeable and and answered all of my questions. Kim and all of the staff were great at helping me pick out my very first pair of glasses. A great day experience all around. Thanks again Varsity Optical. Customer for life!
A very friendly, professionally run business. Highly recommended!
Do NOT go to Varsity Optical! I made an appointment for an eye exam about a week and a half ago. Today I arrive for my appointment and they informed me that the doctor changed some days and wasn't there, the employee working said, "I guess we should have called you." I was extremely disappointed in their customer service. I then went to their Facebook page and left this review in their "reviews" section, the review was deleted and I was blocked from their page. There are so many other optometrists to go to along Whyte ave., pick one that has good customer service.
Great experience at Varsity Optical with Dr. Kallal. Very personable staff, professional but still fun. Dr. Kallal is incredibly knowledgeable and thoroughly answered all of the questions and concerns we had. Highly recommend this clinic!
The optometrist was professional and courteous during the visit but as a student, I was not impressed. There's no direct billing for University of Alberta's Student Care insurance, ALL contact lenses are only 10% off, fittings are an additional $35, and OD measurements also require another charge.
Great service!!
Great team of professionals. Efficient and timely services.
Great place, awesome staff, keep doing what you’re doing! Don’t change the staff
I couldn't be happier with my experience at Varsity Optical. It was super easy to book an appointment online even though I was a new patient. The staff were absolutely amazing and incredibly helpful as I spent a good half hour trying to choose my new frames. They also happened to have everything in stock so I was able to leave with my brand new glasses!! The best part of all of this is that I can actually see now! Woohoo! Thank you Dr. Marc Kallal and the great team at Varsity Optical! I will be recommending you guys to anyone who asks.
Outstanding quality of care from staff who are incredibly welcoming and kind. It only took 3 days for my glasses to come in as well!
I bought 4 sets of prescription lenses here and I highly recommend this place to anyone requiring any optical needs. I have had the best experience spending my money at this store and that is considering I have been in Edmonton for over 20 years and have been to many different type of stores and different optical stores. Great service and truly fantastic people that are genuinely putting effort to satisfy their customers. Also they had one of the best prices for the same lenses in town. Try them, you won’t regret! I wish all other stores had similar service and staff.
Great service.....one hour! Friendly guy who was very professional. I will go back in the future.
I found the staff and optometrist to be extremely friendly, punctual, professional and knowledgeable! I would highly recommend Dr. Kallal.
Trevor and the staff at Varsity Optical were great to deal with. Large selection of frames. I found a great pair of frames at a very reasonable price. I will definitely send my wife there for her next pair of glasses.
Efficient and quality service
Very good customer service. A special thank you to the lady who helped me pick out my glasses. Not only was the eye exam process pleasant the glasses arrived very quickly. Very pleased with the service.
Great customer service. Fast, same day service for non progressive lenses.
Varsity Optical, best optician, best glasses and premium service. I was very pleased with their service and highly recommend them.
I’m appalled at the 5 star rating for this place. Let’s start with the prices. One review here states prices are EXTREMELY HIGH and that person is bang on. Prices are RIDICILOUSLY high. $115 off glasses for students? Yet prescription glasses (Raybans) cost well over $350? Now the store manager/owner will say “it depends on the prescription.” Cognac and Regent optical on Whyte Ave quoted me $85 less for the exact same glasses and lenses than you did and this was their “regular price.” (Even Bijan quoted me $75 less!) Do you think we students are idiots? I hate it when people are unethical with their advertising tactics.. And while leaving the store, the staff told me to give a 5 star rating on google. Are you kidding me? Is this how you get 5 stars? Do your research fellow students! BUYERS BEWARE!! Edit: the response from the owner below is shocking. I walked in to browse and walked right out given the rediciously high prices (after the discount u apply). Is ur game plan to discredit negative reviews? And Be careful what you say about glasses and lenses because u indirectly said “there’s a possibility our products are higher quality hence price differences.” This statement is false. You DO NOT own Crizal lenses nor do u own Rayban..u are a retailer and nothing more. Retailers compete on price and service. Ur price is what I’m focusing on here while u hinted “Product quality differences.” Also, the MAP u state is a “suggested” retail price that manufacturers give - I know this because I’m a business grad. There’s no such thing as Minimum price to protect anyone..manufacturers are not in the business of protecting you, they are in the business of selling. That’s a load of BS - maybe u think we students are idiots but u truly are the idiot here. Fellow Students: shop around before you spend your tight student budget at this store..trust me when I say the extra time and effort is totally worth a better overall customer experience. Make informed decisions!
Very friendly snd helpful staff. All of thrm werevery friendly abd knowledgeable.they gave me trisl co tscts abd a free glasses cleaner for myglassrd.i dont have anything negative to say