Here you have the reviews of people who know the products and services of Eye Candy Optical (Optics Shop) in Alberta (Canada).
At the present the firm receives a score of 4.9 out of 5 and the rating is based on 54 reviews.
You must have seen that the average score it has is virtually the best one, and it is based on a high number of scores, so we can say that the assessment is very credible. If many people have bothered to evaluate when they are happy with the service, is that it works.
You know that we do not usually bother to place opinions when these are good and we usually do it only if we've had a problem or incidence...
This Optics Shop belongs to the category of Optician.
My daughter loves her new glasses. They were very friendly and had a nice selection to choose from. I’m so glad I stopped by.
Absolutely love this place and can't recommend it enough. Any time someone I know is looking for glasses, I tell them to go to Eye Candy. The customer service is incredible and I will never go anywhere else!
Service was great. The staff took time and made sure I got what I wanted. I walked out smiling and everyone is obsessed with my frames. Thank you Eye Candy????
Thank you Branks for your help! I love my new glasses.
Was looking for a place to get it eye exam immediately. Everywhere else was telling me 4 to 5 weeks I called up and both locations had appointments ready when the doctor was in. Sometimes eye exams can be uncomfortable, but NOT with Dr Eric He kept it light cool and uplifting and It was just an easy and fun experience. It’s been a while since I wrote a review for any company but looking back thinking about the glasses that I really want, It compelled me to spread the good word. And To also give them kudos the ladies in the front were very helpful and gave a direct opinion and also went through almost every frame to make sure I found one that was perfect for me I really appreciate the assistance and help and just wanted to shout to the world to give this place a chance I promise you you guys won’t go wrong That’s all folks!
Highly professional and super efficient service ever. I’ve been with these guys for over 4 years and they always impress with the customer service experience. Much kudos to Eric and Anton.
The entire experience was well worth my hour drive to their store. I was impressed with the friendly and professional customer service, amazing selection of trendy and classic frames, and that they make the glasses in house! I only had to wait a half hour for my beautiful new Dior glasses! They truly make you feel special and allow you to have fun while shopping for your glasses.
The glasses are great, the staff was very professional and helpful. I highly recommend Eye Candy products.
I've been going to this place for a few years now and have always been very satisfied with the service that Carol provides, she always goes the extra mile and tries to help in any way. ; )
Great selection and very professional, caring and knowledgeable staff. Uniquely able to create an almost limitless number of choices for lens shape and able to mock them up for you so you can see what they will look like. Only place in town for Lindberg glasses (good if you need long temple pieces). Pricey but worth it for the excellent selection and results.
What a lovely experience. Excellent service from start to finish. I am one of those people who suffer while looking for the right pair of glasses. My problem at eyecandy was choosing which fabulous pair to select.
Wide choice of glasses, quick turnaround, fair prices. I received a lot more than I was expecting. Would 100% recommend!
I can't recommend Amy highly enough for her outstanding customer service! This place is definitely my go-to place to find glasses and contacts. I have visited a lot of other optic stores but this is definitely by far THE BEST in the city. They do direct billing, 100% legit (covered by Sunlife), offer huge selection of frames (they can order some online if they don't have them in store), and a TOP NOTCH customer service. I have never been happier coming to an optic store until I met Amy. She is super sweet and kind and genuinely cares for you. I have recommended all my friends and family to see Amy. Thank you so much Amy!!!!!
Awesome service. Amazing prices. And they cut the lenses in store! I left an hour and 15 mins after my appt wearing my new glasses!! I will definitely be back and recommend them to everyone
I hate glasses. I hate wearing glasses. I hate needing glasses. I have never found a pair that I have liked. Until now. This place is utterly amazing. Best customer service I have ever had. The selection is fantastic. And Gordon is a honest and wholesome person. I highly recommend them and would definitely go back! Except now I don't need to...
Love this place! Fantastic customer service, and great staff. Will definitely come again!
I had a wonderful experience at Eye Candy Optical I was treated with the upmost respect, and my sister as well. Their courtesy and smile but me at ease. I felt like royalty from the beginning when I walk through the doors, and to the end, when I receive my beautiful eyeglasses. I wasn't rush nor pressure, they took time and had patience in assisting me. I love my eyeglasses. ????Everyone there deserve, praise, love and if possible a raise. Thanks again Eye Candy Optical, I will be back and will let others know about you and your services.
Beautiful showroom, and great service every single time I’m there. Highly recommend also due to the top notch selection of styles. Love that they have a line for smaller shaped faces like mine as well.
I came early before my insurance kicked in and I asked them to set the frame aside I chose and they did. The frames are beautiful blue and fit great
Jamaica is just awesome. The Doc is so great. Technology is fantastic. The customer service is phenomenal. Eyewear selection is unique not like everyone else.
Hi, I just want to tell you how pleased I am with the service and follow up one receives in this store. I am from Norway, lived in Calgary between 2008 and 2011. We bought several glasses and lenses from Eye Candy, there were never an issue, everything were delivered as expected. But what really amazed me is the follow up I received for my last purchased glasses (May 2011). We moved back to Norway on July 2011, after that I noticed some of the rein stones were fallen off from my glasses. I called the store they advised me to send the glasses and they will repair it and send back to me. I have done so last May. After couple months of waiting called the store to check what happened. The answer was the producer had stopped producing these glasses so they could not get a spare part, they tried to place the rein stones but did not worked well, so FINALLY THEY MANAGED TO BUY ONE VIA eBay and they were waiting to receive it. So today I got back my brand new glasses with brand new lenses (since they were scratched they changed them too) without any extra charge. I CAN ONLY CALL THIS "SERVICE TO DELIGHT CUSTOMERS!" Thank you Eye Candy.
Cleveland-based Eye Candy Optical is now my ONLY choice for vision care and glasses. Their prices are the same as Pearl Vision, Lens Crafters and even BJ's! There is a wide variety of frames to select and the customer service exceeds all expectations. #shoplocal
From the first time I saw Eye Candy advertised, I knew I wanted to visit the store. I was greeted in a friendly way. Customer service is excellent. Stepped my eye ware game up a notch and bought my first pair from Eye candy. Completely satisfied. Just recently had to revisit, explained my situation and it was handled in a very professional manner. I give them a 5 star ⭐️ rating. I will get a second pair soon from Eye Candy. Do yourself a favor and come on out to PineCrest ( Eye Candy) and treat yourself to the best.
Gordon is absolutely amazing, we have been coming to eye candy for over five years and through all the obsiticals everyone is facing during covid he has managed to not only provide the fastest services (my girlfriend got her lenses cut and fitted with in 20 minutes of choosing her frames) but has continued to provide customer service that is second to none! Eye candy optical is THE place to go for glasses in Calgary.
Great staff helped me pick some unique shades that only get compliments. They look great and I no longer have the nose marks from uncomfortable frames. Eye Candy is great about giving me the standard lube and oil change to tighten & clean them. It's the only place I go for glasses!
I was referred here by a friend who has been consistently going to Eye Candy Optical for over a decade for chic glasses, eye exams, and Gordon's service. I came in and was humbled by the team's level of attention from the moment I walked in the door. They have a knack for efficiently sorting through a vast set of options to identify the best possible choices. Eye Candy Optical truly cares about its customers, and this commitment shines through in their service. My eye exam was thorough and identified multiple solutions to fit within my budget. Highly recommend.
I absolutely love this place! People are so friendly and helpful. I found a pair of glasses that I liked and took them home with me within 20 minutes. Didn’t rob a bank for them either. Who knew getting glasses would be such an amazing experience?!
It is a nice place. I purchased my glasses from them and I just LOVED it, a bit expensive but awesome quality and appearance, Unfortunately, it was stolen a few weeks after when I went on a trip abroad. I told the lady who works there the situation and she offered me a bit of discount if I buy the same glasses again. And now I would be in love with my glasses again. The collection of glasses there is nice too.
The entire staff was fabulous. It was very apparent from the moment I walked in that everyone loved their jobs. The ambiance just added to the experience. It’s a beautiful store front. I love my glasses & will definitely be a returning. I’d recommend to anyone who values style & being treated well.
Awesome eyewear...great customer service! I love the atmosphere ????
Eye Candy has a nice selection of stylish frames so you will find what you are looking for. Gordon is very knowledgeable and provides excellent customer service. I really can't say enough about my experience. Anyone in search of eyewear please go visit Gordon, now! Josh
For any eye glass or contact wearing person Eye Candy Optical is the place to go . They supply fast and professional service for all of your eye wear needs . I have been going to Eye Candy for many years and plan to continue in the future . Their frames are cutting edge and stylish . No matter where I go in the world as a professional music manager United States people always compliment my eye wear. THE ULTIMATE MANAGEMENT GROUP ( Nashville , TN )
Wow, who likes getting an eye exam? I didn't until Eye Candy. The tech is outstanding. Their frames are awesome. Pretty sure I just stepped into the future. Steve and Co. really have a special place here.
Carole at Eye Candy offers superior service, quality, and prices. Her product is top notch and always leading the style. Highly recommend her.
I rarely do reviews, however, I have had a great experience with Eye Candy Optical (Pinecrest). Quick responses, and great customer service putting up with my questions. I have and would recommend to others.
Appointment was handled promptly by highly educated staff. Beautiful office with an endless selection.
The place was super clean. They have candy all through the store which is cool and have drinks to offer. The doctor was nice. He explained everything to me. The two ladies that helped me were very nice. I wish I remembered their names. If your prescription is stocked you can get it in a hour but I got mine in 15 minutes. The prices are great! You can get expensive or very affordable. They have name brand too if you are into that. They have a huge selection. It was a an amazing experience. Can't wait to go back to get different frames.
Just visiting Cleveland over the weekend and happened upon this jewel of a shop! I absolutely love the selection of frames in stock! I was looking for something less conventional and I found it! Loved one so much I bought 2! You might have sticker shock, but I am a firm believer in the creed: "I see it, I want it. I work hard and I get it!" So drink the wine, buy the shoes, eat the cake, buy the frames. Live your best life NOW! I will definitely return to shop here again! Thanks Jamaica!!❤❤
Loved the staff here! Dr. Eric was amazing, the process of picking out frames was smooth and loved the final result. Extra bonus, I can see again!
They know what looks good and the lens quality is amazing. Much much different from another optical store.
They adjust eyeglasses only if you bought them there. I bought mine in NYC when I lived there. I’ll be getting new glasses in June but I’ll go where I can get my current pair adjusted now.
OMG! The service here is absolutely amazing from the front desk to the Doctor's office. They are equipped with the most updated technology that ive ever seen. Now for the best part....THE FRAMES OMG!!!! My frames are FANTASTIC???????????? I get complimented everywhere I go. Enjoyed my experience every step of the way.
I love Eye Candy they have so many beautiful frames can't wait to get my third pair Friendly Professional People to help you. You get your glasses back fast and done to perfection
The staff is excellent. I had a great experience for my 1st pair of glasses! From the eye exam to picking out the frames an A1 experience.
Great hands on customer service and paired me with the cutest and dazzling frames. The location was easily accessible and the quality of the glasses is worth the price.
The best experience I've had buying a pair of glasses in years. The selection alone is worth stopping in for, they have frames from all over the world. The associates make it even better, they are friendly, helpful, and full of great advice. I had an eye exam with Dr. Eric and it was quick and painless. 5/5 stars, found my new eye glass store.
My experience at Eye Candy Optical was AMAZING!!. We actually stopped in to find my daughter a pair of glasses(16yrs) and was very happy with the many selection to choose from. The staff was very patience and helpful "Thank you ". I liked the store and selections so much that I found a pair for myself...LOL. If you are looking for a pair of glasses you MUST a least stop in and see what they have..... See & Be Seen!!!
The service and selection of eyeglasses here were awesome! Gordon and Amy were knowledgeable and extremely helpful, too. 10 stars!
Spent more than I wanted to but is is such a friendly atmosphere and Steve is amazing. I love my new glasses! Well worth the money
Great, fast service. Amazing selection.
The staff at Eye Candy (Pinecrest) were very friendly, knowledgeable and helpful with my experience of the eye exam to the eye wear selection. I recommend your next eye experience be with Eye Candy. Not your traditional lenses.
???? I bought eyeglass cleaner for my glasses very good customer service.????
Amy is fantastic. Unbelievably great customer service. She came up with great solutions and advice and her follow up is excellent. Can not recommend this store and Amy enough. Absolutely love the 2 pairs of glasses I bought here and can’t wait for my third pair.
My experience at Eye Candy Optical was absolutely excellent! They have a wide selection of frames and eyewear, knowledgeable and friendly staff, and high quality products. With the help of their staff, it was effortless to find the perfect pair of glasses for me. Will be coming here exclusively for my optical needs!
Staff took their time showing me a dozen or two frame options. Glasses arrived far ahead of schedule (made on site). Anton & staff made sure the glasses fit correctly and adjusted them as needed. The space is nice, the staff is personable and I don't think they'd sell you something that doesn't look good or fit correctly. I like buying local as opposed to national chains / brands, as it strengthens the local economy.
It was such a pleasure meeting Amy today, she was extremely friendly, and helpful. She offered me an AMAZING price on some glasses, which I originally thought I could not afford and thought I would have to go elsewhere. I got a pair of brand name super chic glasses for just $283 including both the frames and lenses, that's hard to beat! I have never had such a quick experience when purchasing glasses, typically just getting the pair you want ordered takes quite a bit of time, but the service she provided was super quick and to top it off I will have these glasses by tomorrow! She truly did go above and beyond! Keep up the great work! Thanks a bunch for your help!
Amazing, friendly service. Great selection. Would highly recommend buying your next pair of glasses here!
I just picked up my 2nd pair of glasses today from this amazing company and there are NO words to fully express the quality of service, the attention to the smallest details, the pricing of their products and the friendliness of the staff.to do justice to their business! I will always and hopefully be their customer for many years.
Incredibly friendly and helpful staff with so many glasses to choose from. I've received endless compliments on my glasses and the service was impeccable! They also have same day service for your lenses so I didn't have to wait two weeks to wear them. I would absolutely recommend Eye Candy to everyone.
Hands down Eye Candy Optical provided the best eye glass shopping experience I've EVER had. From the moment I walked in and was greeted, to the eye exam, to browsing plus selecting frames and making the purchase, everything was first class. The frames are absolutely gorgeous and unlike anything I has seen in other competing stores. The location is aesthetically pleasing with top notch systems to best serve customers. I can go on and on and on about great my experience was at Eye Candy Optical. As along as Eye Candy Optical is an option, I will NEVER purchase eye glasses anywhere else.
Excellent experience start to finish. I was able to get exactly what I wanted without having to wait weeks. Jamaica was very nice to work with, and so was the optometrist.
I drove over from Pennsylvania in search of some new frames. I found a pair by Theo that I loved and was ready to purchase. The young man seemed very uninterested in helping me. When I asked about my insurance, he gave me a general idea of what it 'could' cost based on general plans, but there was no way to know for sure. He didn't offer to follow up on this Monday, just said I might want to give them a call sometime. I also noticed that sale prices on frames are not honored if any type of insurance is used, which seems a little ridiculous when you are talking about frames that are upwards of $700. The selection is great, but the staff was not helpful and had a very snotty demeanor. I will definately be purchasing these frames, but will do so them elsewhere.
I’m giving you guys 100⭐️⭐️⭐️, drove all the way from South Euclid to west lake with my fiancé who had an eye injury that the specialist in Parma and Cleveland clinic couldn’t fix... From spending the whole night in the ER the next morning I decided to googling optical that was open on the weekend and I came across u guy , I got a early same day appointment . And let me tell you , this was the best customer service experience I’ve ever had in my life, from start to finish you guys were amazing .. I’m so pleased and impressed that I’m switching the entire family . Definitely will recommend ICandy Optical to everyone. Continue the good work and can’t wait to see you guys at the beachwood location for my new spec ????????????❤️, Thank again!!!
Eye Candy optical was a wonderful place to go and get my eyewear. customer service was wonderful
I was once blind but now I can see... Really I can see... I thought I knew all there was to know about eye exams and buying glasses. How wrong I was. I have never had such an amazing experience with buying anything like this before in my life. The nicest staff and most amazing experience. Go get an eye exam and let me know if you have ever been through such a great experience. I highly recommend Eye Candy to everyone and anyone out there. You have to SEE it to believe it. Great job guys!!!!
Great service and love my new glasses.
If you are looking for great style and amazing quality, nothing beats Eye Candy. The experience starts as soon as you walk in the door. Immediately, you are greeted and presented with a selection of unique frames. After trying a few on, several staff members will help you quickly gauge what style works. Everything seems to flow, eye appointment, frames, lenses, fitting and billing....I can’t say enough! Won’t shop anywhere else!
I love love my new glasses!! This is my second pair of glasses and the only place that I will take my prescription to purchase new frames. The staff is great to work with and spent time finding the perfect frame. Barb i
My daughter and I have been wanting to check out eye candy for a while now but hadn't up until recently because they sell majority of designer frames. After finally walking in one day we regret not visiting sooner! Not only were the frames all stellar but the service is top notch! I ended up taking my teenage son there and because of how we raved about the service, my eldest son made an appointment and purchased #Gucci frames too! We love eye candy!!
Excellent service and the most diverse selection of frames.
It is truly a treat. Exquisite space, friendly, service oriented, knowledgeable staff.
Love my frames. They were not pushy like other optical Raulsen (I don't think I'm spelling his name right) was so helpful and informative Thank you . I will be back again.
Second time here and it was another amazing experience! I was a little overwhelmed by all the choices but Gordon quickly put me at ease and helped me find the perfect frames. I also appreciated his style advice.
Best selection of awesome frames. My favorite store by far.
Eye candy Optical has the most beautiful, unique and unusual glasses. The service was impeccable and promp. I highly recomend them!
The best frame shopping experience ever. Honest and knowledgeable staff. Incredible selection of unique designers and brands. Do yourself a favor and go see Branka and Steve for your next pair of glasses.
The name of the store tells the story Everyone is so friendly and knowledgeable The goal is to have you walk out with the most Beautiful complimentary uplifting look in eyewear Such a fun place I love the possibilities !!! Thank You EYE CANDY
Had a wonderful experience at Eye Candy with Gord and Carol this past weekend. I went in with my fiancé for him to try out some contacts for the first time. They were great! Happy to say he won't be wearing glasses for our wedding!
Best experience I’ve ever had buying glasses. Gordon and Amy are awesome! Visit them... you won’t regret it!!
Carole is amazing, so friendly and helpful.The stone is is always clean and inviting.
The staff at Eye Candy are prompt, personable and professional. My wife and I have been clients for a couple of years. They have an array of stylish and fashionable frames. Blanka’s warmth and sense of style always makes the process of purchasing eyewear seamless. If you’re looking (no pun intended) for a supportive, client centered eyeglass store you can’t go wrong here.
Great service. Welcoming. Store was well stocked, many options, team was very nice. My glasses were made in 20mins and they had great coffee/water/treats while I waited.
This is an amazing place of business. The team there are very friendly. Excellent job on my glasses!!! I can't thank them all enough! If you're ever in the area feel free to check this place out. I promise that you will not be disappointed. Thanks guys and gals
I recently purchased a pair of glasses from the new Eye Candy location at Pinecrest. Since then I have received SO many compliments. Eye Candy offers a wide variety of glasses at various price points. This is the place to go if you want unique, stylish glasses! Steve was extremely fun and helpful with selecting the perfect glasses based on what I was looking for. The best part of my experience was that they have the ability to create your prescription lens right on site. I walked out with my new glasses within 20 minutes. I highly suggest checking out this store! At the very least you will have fun.
Once you try Eye Candy Optical, you'll never go anywhere else! Unique, flashy or simply elegant glasses, whatever you prefer. And such high quality. The comfort and function of the glasses are outstanding. Their stylists give honest feedback and such great suggestions for new styles to try. I love visiting just to check out the new frame selection every once in a while! Great lenses too. I have two types of progressive lenses and love them both for different things. The computer lenses are so wonderful for all day long, work-from-home video calls. No more tilting my head back to see the top of the screen out of the bottom of my glasses, with a bunch of people looking at me!
Went into the store to check it out - left with two pairs of glasses! Steve is Magical and Amazig. Next week took both parents to the Westlake location, which is super convenient for West siders, and they too saw what everyone is talking about and got a fantastic pair of glasses each. Highly recommend.
Awesome service. Amazing glasses to choose from. My new eyeglass place!!!!! If I could I would give them more than 5 stars. Honest people. They give their honest opinions about how the glasses look on you and Don't just try to make money for the sake of making a sell. I really don't think I will go anywhere else to buy glasses, and they have beautiful frames for everyone's style. Thanks a million for my new glasses.
Awesome
Branka was so very helpful. Great selection and knew right away what I was looking forward. She was patient and allowed me to take my time. Will definitely be back for my next pair!
Eye Candy has Fabulous frames & Outstanding customer service!!! I love my new glasses & will definitely go back for my next pair. Highly recommend Eye Candy Optical at Pinecrest!!❤️????
My Eye Candy experience was awesome! The digital state of the art eye exam was amazing! The Eye Candy Family we're extremely helpful with suggestions for getting the perfect glasses for me and me only! I will "See And Be Seen" forever! Thank you!
Amazing, fabulous and stylish! I had Personally pick up a very cool Belgium frame for my first glasses ever experience. From the time to check my vision with the best and newest equipment I was absolutely in love with this boutique. Super professional and just about everything I had already recommended them to my family members who gotten a super cool frame with new lenses. I absolutely recommend this place. Best shopping experience to try if you’re looking for a personal attention and a high-quality product. Don’t wait! Just make an app and go. Totally worth it
The staff are very help and professional. I would recommend them to anyone who needs glasses or an eye exam.
I had some problems with my glasses - Gordon (and Rebecca at the Oakridge location) went over and above to fix the problem and make amends. Amazing customer service. I wouldn't hesitate to recommend Eye Candy. Fabulous selection of frames too!
I've been going to eye candy for a few years now. Carol is amazing! Super helpful and nice! She offers amazing customer service!!!
Went in and was able to send my prescription from another store. Then 20 minutes later I had new glasses and the gift of vision. The service was knowledgeable and friendly! Thank you so much
Awesome selection of unique brand name frames. The owners are great at helping too
Best experience I’ve ever had getting glasses. Great optometrist and exam, huge selection of frames with many that no one else around here has, friendly and helpful staff, glasses done in a week. Not cheap but worth every penny.
I highly recommend Eye Candy Optical! The staff was knowledgeable and very friendly. They helped me select the perfect pair of glasses from an amazing selection! Their opinions were honest and suggestions were very helpful. It was a pleasure working with them! Debbie
Very, Very nice upscale one of a kind eyewear . If you want Quality and different this is the place for you and the staff is just as beautiful and helpful and inviting as the eyewear they display .Thumbs Up !!!!
Been coming here for over 10 years now. Best customer service around. Carole remembered me the first time I came there and remembers me every time I call.
Excellent service! Fast, reliable and always have top brands in stock! I have bought 4 pairs this year!
Fantastic service and truly some incredible eyewear!! Will be returning for prescription sunglasses and future eyeglasses!
It is one of the few store that if the item is not in stock, they will order it. Many will under estimate the value of this extra service until they need their favourite glasses replaced. Carol is a wonderful and most helpful person and is very knowledgeable.
Thank you for such a great experience! I bought two great pairs of glasses (regular and sunglasses) that suit me. I really needed a new and updated set of glasses, and all the frames in style right now are pretty large. I have a small face so I often look a little overwhelmed by larger frames. Steve and Nelson were there and helped me choose things that would work for me and look beautiful! Best eye glass shopping experience and selection that I have seen in Cleveland!
A cooler, quicker premium experience. Thanks EC ????????
Had such a great experience shopping at Eye Candy for my new glasses! They were amazing and very patient and I was there awhile trying to decide! The shop is beautiful and they have such a great selection! Branka helped me out and was she wonderful, but everyone really was there to help me! Will definitely be going back for all of my glasses including sunglasses in the future! They truly have an awesome staff and I love my glasses get compliments all the time!
Been to both the Westlake and Beachwood (Pinecrest) locations - highly recommend both - Such a treat to go in for glasses! (Have hard to find “petite” frames too!) They love helping you find your perfect look..they do not rush you... have so many styles to choose from (have frames to suit any taste.) The lenses are made with quality and attention to detail resulting in noticeably better vision...Can’t wait to schedule a future exam here in the future... another family member will be calling to schedule their appointment soon. Will definitely refer others - truly a unique experience!!????
I was absolutely thrilled with the the help I was given! Customer for life!
The whole experience was amazing. I got an eye exam..The doctor(John) was prompt, professional, and super informative. After the exam I started picking out frames. I tried on sooo many and Marina even helped and picked out frames as well. I’m indecisive so I appreciated her patience. I settled on two frames and I was able to get the lenses and frames SAME DAY (1hr wait). I typically have to wait a week so this was amazing. It was a bit expensive but for the service, cleanliness, professionalism, convenience, and the chocolate bar in my bag at the end, it was well worth it. :)
I was so happy with the help I received picking out my glasses. Anton got me to go out of my comfort zone and I absolutely love what I chose! They only took 15 minutes to make and I was on my way. Great experience!
What a wonderful store and experience visiting Eye Candy yesterday! Hands down the best customer service I've experienced. Gordon was incredibly knowledgable and helpful and just super sincere. I haven't decided on frames yet but I have decided who I want my business to go to when I find the right pair!!
Wow, not your average optical store, the experience is amazing! The staff and the doctor are very knowledgeable, friendly, and eager to help you find the best glasses that fit you. They offered coffee and other drinks as we tried on different frames. The selection is unbeatable; from well know luxury brands to one of a kind boutique brands, they have it all. They even give you chocolate, how sweet is that?! I'll definitely be back.
I've had great experiences here in the past but Amy really took it to the next level! She really went above and beyond to make sure I get the right style in the right colour while working within a budget. I don't think there is another store in town that could have given me this kind of service and value. Thank you Eye Candy!
The staff was helpful and caring! They gave their time and patience in selecting frames that were totally outside of the box for me. I was very impressed with the store, the vast selection of frames and the thorough examination that I received with Dr. Freidrich. His patience in answering the questions that I had portrayed his kind spirit. Thank you Eyecandy.
I haven't visited your store yet, but will in the very near future. Do you offer tint on prescription eyeglasses?
I just got a new pair of glasses at the Eye Candy store. I had no idea going there for the first time, how friendly and helpful they would be! And they were!! Awesome customer service!! Not only that, I got my new glasses within a week! That's never happened anywhere else!!
Wow you walk in the door and are treated like royalty. Just picked up my third pair of glasses I have purchased at Eye Candy, they are unique and not run the mill looking frames. Every where I go people from all ages and nationalities stop and ask where did you get those fabulous frames. Highly recommend this Optical store.
I have a pair of Bose glasses they filled the prescription So I can have Transitional lenses. The glasses were defective so I had to return them for replacement. And they had no problem changing Lenses for the new bose glasses. They took good care of me. Thanks.
Everyone there was super nice. Glasses came in quickly and prescription was correct. Couldn't find one thing to complain about.
I have been going to Eye Candy for all my eyewear + lens needs for the past 5 years. They have a fantastic selection, and Carolyn's service is always professional, prompt and friendly. The friends and family I have also sent there have consistently received great service as well. Grant
Love my new glasses. The exam and prescription, as well as the quality of the lens are top notch.
Efficient, professional and honest
Great service, amazing selection. I purchased my glasses and lenses on sight in less than 30 minutes.
100% recommend. Gordon is very kind and doesn't try to upsell or have you go along with fads. Got a great pair of for Georgio Armani's and the price point was perfect. Don't forget to say hi to the little dog, she's so cute and loves fetch. :) Thanks for the experience!
The owner of the shop (Gordon) customer service skills are impeccable, he knows how to treat regular customers. Great experience with Gordon, he’s the man! Man had the shop open for me closed hours, treating me with high respect and royalty, how it should be !
Excellent service provided, highly recommend this store, friendly and efficient.
I purchased my second pair of eye candy glasses at the new Pinecrest location. As before, the selection is hands down the best I have seen. Customer service is top notch with helping you find the perfect pair with being conscious of what fits your style, budget, and taste. I constantly get stopped with people telling me how much they love my glasses. I would highly recommend Eye Candy to anyone in the market for glasses!
Fast, friendly, and knowledgeable service in a nice neighborhood practice with excellent selection. Would recommend to anyone needing glasses.
Hands down the best experience I’ve had buying prescription glasses and by far the fastest in delivering lenses- in under an hour! The staff are knowledgeable and I didn’t feel rushed or pressured while trying on frames. They sanitized the frames and counters repeatedly. They also worked with my insurance for discounts!! After decades of ordering prescription glasses, I have finally found a place that offers the most incredible customer experience. Thank you to the friendly staff at the beachwood location:)
Great selection of frames. Fun, low pressure environment. Branca was a big help in finding the right fit.
Excellent service. Good products and fair prices.
Great selection and great service. Thanks! Reasonably priced as well.
Best place for frames. Wonderful selection. Excellent service
Carol and Gord are by far the best in the business! Eye Candy Optical has a huge selection from budget friendly to designer glasses. Very knowledgeable and friendly in every possible way. If you are looking for lenses, glasses or even sunglasses go see Carol you will be pleasantly surprised with the level of service and product you receive for very reasonable $.
Eye Candy has the best selection and the service from every employee has been excellent!
Branka was extremely helpful in picking out the right pair of glasses for me. She was very knowledgeable about all aspects eye glasses and their fitting me correctly. The store itself was very modern and fun. The doctor was very nice and made the whiole Eye exam very comfortable and actually fun. My family and I recommend this optical store very highly!!!!!!
knowledgeable, friendly and helpful staff. these vision experts with the use of their up-to-date equipment (proficienct with equipment) allowed me to experience a clear vision with my new prescription. love my new frames!
Eye Candy is amazing! My glasses broke suddenly and I decided to check them out. Branka and Steve at the Beechwood location took great care of me. And I was able to get new glasses the same day. They have a huge selection of designer frames and take the time to ensure you are satisfied with your purchase. Truly a wonderful experience and would highly recommend to all my friends and family.
I heard about Eye Candy through a friend & went to get an eye exam and it was a Great experience! Dr Mullins was very knowledgeable and friendly and made me feel comfortable! and I actually learned something! Branka I think her name as, apart of the staff was very helpful and didn’t make me feel pressured or haggled to buy anything! & even made some great suggestions!! The prescription was PERFECT, and I look pretty good in my Gucci Glasses ???? ????! Would definitely recommend to anyone I haven’t already recommended!
Branka was amazing. Great service with lots of patience!
Fantastic customer service, great selection of glasses, always a pleasure to go in. There was an issue with my glasses, the prescription was a little off - I was immediately scheduled for a new eye test and got my glasses right away, no questions asked. My whole family became clients over the years because it's simply the best place to go.
Great experience! Branka was amazing!
This is some of the best customer service I have ever received. Gordon is so awesome to deal with. I had trouble with the first set of lenses that were put in and Gordon replaced them no questions asked. It was a true pleasure to deal with him and we look forward to dealing with him in the future. A lot of businesses could learn customer service from Gordon.
They do amazing work and engraving.I got my Cartier frames and lenz back fast and looked amazing!
This place is hands down THE BEST! I have a heart shaped face that is very wide at my eyes. Most eyewear locations have NOTHING for me, or if they do, it’s a plain men’s frame or otherwise unflattering. This place had several options for me, all super stylish and feminine. And they had several options for someone at the opposite end with a very narrow face. I love this place and tell everyone about it. My husband and best friend also purchased their frames here. The staff are also great, warm personalities and fun to be around.
Steve has such a wonderful personality and was so helpful in helping me pick out some zany frames that really shouted my name! LOVE LOVE LOVE this place and Steve u are AWESOME! If u think the glasses display is cool, check out the powder room..frickin' wild...lol.