You have the information of real people who are purchasing the services and products of Eye Care Associates of Yukon (Ophthalmologist) near to the territory of Yukon (Canada).
To this day the business has a rating of 4.7 out of 5 and the score was based on 127 reviews.
You may have noticed that it has an average rating is basically the top, and it is founded on a very large number of feddbacks, so we may think that the assessment is very accurate. If there are many people who bothered to leave their opinion when they've done well, it works.
You know that we do not usually bother to write reviews when these are positive and we usually do it only if we have had a problem or issue...
This Ophthalmologist corresponds to the category of Optometrist.
I have been here in 5 years, very good Doctor and staffs !
Let me first start by saying that I worked in an optometrist office for years. Ok now that that's established, we went to get some frames adjusted that weren't purchased through this office. They wanted to charge us to adjust them. This is insane. We were already patients. Eventually the entire family would become patients. As someone that worked for an eye doctor we NEVER charged for frame adjustment whether they were our frames or not or even our patient or not. It's not good business. They lost out on a family full of patients because of this greedy business practice. I immediately called Yukon Eye Care and they adjusted our frames for FREE! Also the reason we didn't buy frames from them was because the sales person was just too pushy for our liking.
Dr. Tazia Cook is honestly exceptional. She really cares about your well being and always takes as much time as you need to explain things, discuss treatment options, and help you to make educated decisions. I could not recommend her any higher whatsoever!
Staff was very courteous and helpful! Dr Meyers is awesome as well! Highly recommend for anyone! Thanks ????
Professional, knowledgeable, and polite staff
I always have a positive experience. Dr. Myers was great as usual and the STAFF went above and beyond to make the visit smooth and to help everything be stress free and easy for me
Great place to go for eye care have been going for years. Very fast, professional, super nice! 5 stars!!
Love Dr. Myers!
Very nice and competent staff. Dr. Cook and the eye exam were great and they didn't have to dilate my eyes. You don't realize how bad your eyes are until you can see clearly. Glad to have them as a provider in Yukon.
Great service. Caring doctor. Great staff.
Excellent experience. Everyone was very patient with my son.
I love Dr. Myers and think he is at the top of his field. He’s friendly, knowledgeable and has a staff that exudes the same characteristics. I would not go anywhere else.
Very professional ????
The staff were friendly and helpful and I learned a lot about the health of my eyes and my eyecare options. This was the most in-depth and careful eye exam of my life; I was very impressed.
Our first time there. Every one is awesome! So friendly and knowledgeable. We are thrilled to have found Dr Cook. Looking forward to many more visits.
Always professional, from the time you enter the office, to the time you leave. Receptionists, doctors, techs, and the staff dealing with insurance benefits are all high quality.
Our family has been coming here for a few years now, very friendly & reasonable. Good selection of frames!
We’ve been going to Eyecare Associates for many years. Dr. Myers is an excellent doctor in every way. He is thorough, kind, and listens.
Great experience. Dr Cook is excellent. Very pleased with the doctor and staff.
Friendly staff, professional attitudes but very friendly.
Everyone was extremely kind and accommodating. My kids all felt comfortable getting their exam. Even my 7 year old, who is always nervous about any kind of doctor, did really well! I would recommend them to everyone that needs an Optometrist. The wait time once we got there wasn't bad at all, maybe 15 min. and we were in and out within an hour and a half which isn't bad for 3 appointments back to back with 3 kids. One thing that was kind of a draw back was that I scheduled my appointment at the end of July and the appointment wasn't until October 9th. But I wouldn't take a star off for something no one can control. They're probably busy because they take Soonercare and they're a great place for kids and adults!
This was my first appointment. Dr Myers and his staff for friendly and very informative! Highly recommend!
I had a real great experience. The staff there’s real nice. It’s a real good place to get your vision checked whenever you have your eye appointment. It’s a real nice place. It’s clean and it’s representable too. I will be coming back for my next year’s eye appointment. I’ve been here for 4 years now. Like, I said, it’s a good place to go get your vision checked.
I showed up for my appointment a few minutes late, I signed some papers and was taken straight back. Everyone was so friendly. The tech got me screened sorry I don't remember her name. So sweet and kind. Dr Cook so kind and took the time to go over everything to make sure I understood all of the information.
STAY AWAY!!! Poor customer service, over priced glasses and to make matters worse an office manager who is extremely rude and unprofessional. Should you choose to come here, you'll end up regretting it and since you've been warned you'll be just like me, considering I ignored the negative reviews and went out of convenience. Never again!!
Great with kids!
I have been coming here since 2002 and won’t go anywhere else. The whole office staff are amazing!!
They are awesome! I have been going there for several years and have never had a bad experience.
I have been waiting for 6 months to get in and to get my contacts. There customer service is awful and not accommodating.
Great visit. I loved Dr Cook and Vickie Is a great addition!
Made feel welcomed. Which is good, considering I haven't been there in 5 years and recently went back. They get the job done
The staff are friendly and worked with me and my budget. Dr. Hampton is very kind!
Wonderful people great place to have your eyes checked.
Best eye care clinic in the state that I've been too.
Grest place but I wish glasses were not so expendive. I'm sure it's not there fault.
The past 3 times I have tried to call and get an appointment they place me on hold and leave me there 7+ minutes and I just end up hanging up. They have cancelled my mom's appointment out from under her twice and refuse to give us anymore temporary contacts until they can actually get us in. They office is nice and they have a good selection of glasses but this is getting ridiculous.
Won’t be returning and won’t be recommending. When Dr Hampton was there, it was great. He made mistakes but he corrected them honestly. I got my eyes checked with Dr Cook, ordered glasses and sunglasses online. Got them and couldn’t see out of them. Went back to the eye doctor. They said the company I ordered from DID get my prescription correct from what Dr Cook wrote so they decided to check my eyes again. Turns out Dr Cook got my original prescription wrong. She said because of peripheral vision using the binoculars to check vision isn’t always 100% correct and sometimes they have to use the monoculars to make sure everything’s correct. She didn’t use the monoculars the first time. I don’t know the specific names of the devices they use, I’m just going by what they look like. The place I ordered my sunglasses from will let me return them and give me a store credit. The place I ordered my glasses from said it was a prescription error on the doctors part and they won’t let me return them. I don’t blame them. Why should they be out that money if it was the doctors fault? I was hoping the doctors office would do the right thing and pay the $56 I’m going to have to pay AGAIN for a new pair of lenses. Especially since I ordered the new lenses from them this time. They refused at first then Dr Cook called me and offered a 20% discount off of the lenses which is better than nothing and told me they could have my lenses ready within 30 minutes which made me very happy. Dr Cook was very nice when she called. However, when I told Jake (employee who reordered my lenses) that things were better when Dr Hampton was there, his response was “Dr Hampton would also say that mistakes happen.” In other words, mistakes happen and it’s ok to make the patient pay for them. When I went in to pick up the new lenses I was so glad I’d be getting my glasses that I decided to let the entire thing just drop. But, there was a much older lady who fit me for them. Even though she was not the doctor and did not know the entire situation, without me even bringing up the wrong lenses, she proceeded to blame me for the wrong prescription by saying “you know, we can only go by what the patient tells us.” I let her know that Dr Cook had already had the conversation with me about what went wrong and that it was not my fault. At this point it’s not even about the fact I had to pay twice for the prescription. The rude, unprofessional patient practice of some of their staff is atrocious.
They are very caring and take very good care of our girls
They are easy to find and they are professionals in eye care service. I recommend them to Family and friends.
This is the best Optician in Yukon. They provide you with you full prescription, including the PD figure. With this info you can easily order less expensive glasses online. Not all opticians will provide you with this info to prevent you from ordering online. Go here, you won't be disappointed.
I loved this eye care company for about 7 years up until they completely screwed me over. A new young lady was working and I came in one day to get contacts after my appointment. I brought money for a couple months of contacts in case I needed it. She told me that my insurance would fully cover me and it would be a great deal if I wanted to buy extra. That way I would be covered for a while and get a discount. I thought that sounded great and even asked her if she was sure I didn't have to pay because I thought I did and she said no. I'm covered. I paid $100 for extra contacts and left. About a month or so later, I get a letter in the mail saying I was not covered and I had to pay $150. I went up there (30 min away) and talked with that same young lady. She said she didn't see the note on my account and she was sorry. She told me I could pay as much as I could monthly if I wanted to until it was paid off and I told her that would have to be the case. The NEXT DAY, she called me and said she missed YET ANOTHER NOTE, saying it had to be paid within 90 days. She said if I couldn't do that, to let them know. I am unemployed right now in a school to get a license to work. I called and they said no, has to be 90 days. They refuse to work with me or help me in any way. I will never use this clinic again. They have really screwed me and are not helping me whatsoever. That new young lady's screw up is not my fault and I shouldn't be getting screwed because of her. I had the money and would not have gotten all of those contacts. I would've gotten WHAT I COULD AFFORD. I can't afford this and it isn't fair. I now see the way this clinic operates and how they get their money so I will not be back.
I have been going to Eyecare Associates for about 20 years. They have helped me with all of my eye care needs. They are kind, compassionate, and very knowledgeable.
Great place, nice staff!!
Always a great experience. Staff is friendly and very professional.
Very friendly! Always professional and ready to help!
It’s always a pleasant experience when I visit the eye doctor he has a great bedside manner he listens to what the patient says he is very thorough the staff is great very polite very helpful will make you feel like family
I had the best experience and the way all the staff treated me, that’s something I really appreciate. Always the best customer ‘s service.
I dreaded finding a new optometrist, but they were recommended to me by a friend and she is very pleased with them. I must say, they are great! Friendly and get you in quickly. Dr. Myer explained things, answered all my questions and made sure I understood. They let me test drive some contacts, after a week I wasn't totally happy with them. They took me in and let me try on 3 other combinations of lenses until I found the pair I thought I would like, again..a week test drive. The follow up appointments were at no cost, and I didn't pay for the lenses I tried. Excellent place. I'm very comfortable and happy there.
Always Professional and detailed exams
Great as usual. Getting harder to get an appointment with Dr Myers. And running a little behind schedule but not to bad.
Waited waited waited. Called three weeks ago to get an appointment close to lunchtime. Got there early and waited until 25 minutes after my appointment time. I told them I could not wait anymore. They were persistent in confirming my appointment but not courteous enough to call me and tell me they were running late. Never going back, their service is a commodity and I can get just as good service almost anywhere.
I have tried to make an appointment as a new patient twice but have been placed on hold well over 5 minutes each time. I thought yesterday might have been a fluke and tried to call again today. The same exact thing happened. Might need some additional staff or fire whoever works your phones! I will be taking my business elsewhere.
When you first arrive,, the receptionists are very courteous, polite, and ready to get you checked in. Dr. Meyers is very professional and does his due diligence to make you feel right at home. He doesn't rush you to get to the next patient. Check out is easy, and they take the time to tell you everything your insurance provides in case you want new frames. They take their time and ask if you want to look at frames and at your own pace. I would recommend this place time and time again.
Wonderful office staff and Dr.‘a at this location. Our family has gone there for years and are always very pleased with their selections and service.
A+ been a long time patient. These people are awesome!
I'm very satisfied and have been for several years with Eye Care Associates Of Yukon. They are friendly People, very professional, and seem to enjoy their work.
Absolutely love the staff here. So very caring and excellent service
office clean, nice staffs, very helpful
The staff is always very courteous and friendly. Always make sure you are taken care of and if you have any questions, they’ll get you answers.
Dr. Myers and his staff are awesome!
I made an appointment for my fifteen (15) year old daughter and she was a bit nervous. However, after her exam she was comfortable, relaxed and absolutely loved Jason. I have never had such an easy eye care visit as we did here. Everyone is so helpful, nice and even picking out glasses was an enjoyable experience! Thank you so much! We have found our new eye care home.
Went in without an appointment because I had a swollen red runny eye. They worked me in with Dr. Myers very quickly even though he was booked up. He gave me a diagnosis and a prescription and I was on my way within a half hour. The front desk staff was very helpful and Dr. Myers was very thorough.
Friendly staff and got in and out quickly. I like not having to wait an extremly long time to be seen.
Always a great visit! Friendly and respectful office staff and doctors make this place a comfortable place to get Eyecare. Beautiful selection of frames and they do a great job of assisting you with choices.
I've been coming here for 8 years now. For 8 years my appoints are always 10-25 mins behind schedule. For 8 years the cost is always misquoted. If my eye insurance would allow me to go any place else locally, I would.
We have gone to Eye Care Associates of Yukon since we moved to Yukon many, many years ago. We love the doctors and the staff is as always amazing. I've been taking my grandchildren there for the last 15 plus years and they have always felt completely comfortable and have gotten the best exams and great glasses. The staff is friendly, helpful and informative. Great place to take your family for eye exams and glasses etc.
Dr. Myers went out of his way with supplying my mother and I with information that 2 specialists have not for over 2 years. He and his staff were very pleasant. I highly recommend!
I always have had a great experience at Eye Care Associates, I appreciate the friendliness and professionalism of the team
Polite and professional personnel. Each visit has been a pleasant experience.
My experience from coming into the door to leaving was excellent! Dr. Cook was very thorough and answered all of our questions. The ladies up front were kind and patient! I advised what kind of glasses I was looking for and it literally only took 5 pairs to find the perfect one. She was not pushy in the up sell products either. I would highly recommend Eye Care Associates to anyone looking for a kind AND efficient staff! Thank you for being clean and thoughtful in everything you did for my husband and I.
Clean and professional, definitely the way to go if you need an eye exam or new glasses. Bring a bottle of water with you because there is no water fountain.
Dr.Cook is phenomenal! She took her time helping me with my prescription & was very knowledgeable about any questions I had. 10/10 would recommend.
Wonderful experience. Everyone was very professional. Looking forward to my 6 month checkup.
Wonderful experience! Everyone was extremely nice and helpful! I will definitely be back!
I came to Eyecare Associates in July when I had an issue with my eyes. From day one the staff made me feel important. They saw me as a walk in, the staff at Eye care Associates are professional yet fun to work with. I recommend this Dr and his staff to everyone and anyone who need eye care.
Everyone in the office are so friendly & Dr Myers truly cares about the health of your eyes. He is so understanding & wants to make sure you understand & if you have questions he will take the time to explain it to you!
Worst experience ever at an eye doctor. Waited an 1 1/2 hours in the waiting room before even being seen and I had an appt. Then they send a new girl to help me that had no idea what she was doing. She takes my blood pressure and when I asked her if it was good she said she didn't know. Then a week later I go in to get my glasses and they filled the wrong prescription!!! The office manager Kristy Roads apologized and said they would compensate me by mailing my glasses for free to me along with some spray and wipes. When I asked her to discount some of the money I paid she refused and blamed it on the insurance and said she couldn't, ( somebody pays for the wages around that place, they don't work for free). When I asked her what if the prescription is wrong, she precedes to tell me that if I am not happy I can take my business elsewhere. I had to take 2 of my hard earned vacation days off work to be treated like a piece of poop. This place does not care about people at all. They just want our money. Stay clear of this place they call a buisness.
Professional, friendly staff. State of the art technology.
This is Alex’s wife. I just wanted to say that I had excellent service at Dr. Jason Myers Office. The staff was all friendly. The doctor answered all my questions and did a great job at examining my eyes. Definitely a 5 star!!
Outstanding!! Everyone is very Professional & Polite!
The staff are very professional and friendly, make you feel welcome. The doctor is great answers all questions you may have, and takes time to explain everything to you. I would highly recommend them.
My visit was the most thorough eye exam that I have had in many years. The staff was very accommodating and helpful with all of my concerns. Dr. Cook gave me every opportunity to discuss the issues that I have been having and we are working to correct the problem.
Dr. Myers and his staff are AMAZING! From the minute you walk in, they are friendly and helpful. Dr. Myers has the latest equipment and is very thorough with exam. He takes time to explain changes taking place with my eyes and the options available. Thank you for your professionalism and kindness!
Front desk and the assistant were perfect, so nice. The eye doctor on the other hand… I told her my daughter has autism and she’s non verbal I also told her that she doesn’t do well with bright lights well they told me that dialating can make light sensitivity extra which my daughter already has the issue well she tried shining the bright light in her eyes multiple times asked me 3X what my daughter likes to watch on tv when I told her already she usually doesn’t like to watch cartoons so regardless what she put on she wouldn’t pay attention to. Then after 40 min of being there maybe 45 she told me well we will have to refer you to okc which I asked well what do they do and she said the same thing but they are better with kids. It’s so hard already having to put my autistic 3 year old through that the dialating was a lot for her and to have her stress more just breaks my heart. So if you have a disabled kiddo I don’t recommend I’m sorry.
Wonderful staff! Always super helpful and kind. Would recommend to everyone-best eye care in Yukon!
Very friendly staff. Quick and detailed exam.
The staff was excellent! It was my first time getting my eyes scanned. It was an overall good experience.
Was told I needed glasses by one "Doctor" here and the very next appointment was told I had 20/20 vision. So I went to another eye doctor in Mustang and he told me nope, your vision is great. Turns out, it was the owner of this place who told me I needed glasses, what an idiot. Clearly he cares about the $$ more than the person, office manager was an idiot too. Very disappointed in this place, never going back.
Didn't have to wait, courteous staff, doctor explained examination well and my treatment options. Relaxed atmosphere easy check in and out.
Dr. Myers is a true professional. If you are looking for quality care, service, and selection, this is the place.
Everyone on the staff was friendly and helpful. Every step of the process was explained to me and for someone who had not had an eye exam in awhile, that was most appreciated.
The doctor , staff and office are nice but I ordered my glasses from them on 12/6/2012 and was told it would take 5-8 days. As of 01/02/2013 and I still do not have my glasses. They told me they would be in this week but of course that is what they told me last week as well. I didn't order anything special or fancy just regular single vision glases. If it is going to take 4 weeks to get glasses they need to tell you that. If I had know it was going to take that long I would have went to one of the other two dozen places in the where you can get your glasses the same day.
Staff and Doctor are extremely efficient and friendly. Couldn't ask for better.
Excellent care and service.
This was my first visit. Office staff was helpful and efficient. Dr. Myers was not rushed and discussed all my questions in regards to vision and eye health. Very satisfied.
Excellent care, great service.
I take all three of my kids here and go here myself. Not a lot of providers work well with kids and adults but Dr. Myers and staff do great with all of us. We’re moving nearly an hour away and will continue using this practice. Lots of experience over the years with other providers and know it’s worth the drive.
Dr. Cook takes her time to get your contacts and glasses prescription just perfect. She is patient and kind. Sarah is also very helpful in picking out your perfect pair of glasses. I won’t go to any other eye doctor and I drive 40 minutes one way!