Reviews of St Clair Eye Clinic (Ophthalmologist)

Cherise Horton

This is the best eye care doctor I have every had. They keep up on the latest technology and are amazing at there work. They even have an amazing selection of Eyewear I have every seen. I defiantly would highly recommend them for all your eye care needs.

Danielle Hall

Moved around the corner and was fortunate to stumble upon this wonderful eye clinic. Dr Vyas has been seeing me through my prep and follow up from Lasik surgery, and always takes extra time to call me to discuss my progress and help me get the best care possible. He even came in on his day off on a long weekend to check on me post op. The receptionist is also really lovely and helpful.

A SA

Unfortunate experiences with support staff

Hamilton Nguyen

I have been seeing Dr. Vyas for years. He identified early signs of glaucoma and we were keeping track of it since. The staff is super friendly and make you feel like home. Definitely recommend anyone needing an optometrist in the area.

Robert Murphy

I returned to this establishment after giving them a 1 star review several years ago. I should clarify that my displeasure related to the fact that they could not repair glasses that had a bent metal corner piece. I realize my complaint would almost certainly apply to any optical shop and manufacturer. I am an advocate for the right to repair but it was unfair to the the Dr and staff to centre them out for industry wide practice. Dr. Vyas was aware of my review and was obviously not happy about it, but he treated me professionally. Hats off to him.

Alicia Kerr

This clinic is amazing! Such wonderful staff, friendly, knowledgeable and extremely helpful. Dr. Vyas took my grandmother in for an emergency. This literally saved her life, I am so very thankful for their support during covid when we had no where to turn. Words cannot express my gratitude!

Lisa Di Michele

Dr Vyas is knowledgeable, good listener and willing to take time to make sure all your questions are answered. With his help I finally was able to get the right kind of glasses for working on a computer. The staff is friendly and polite even when you make dumb mistakes.

Alice Quinn

Only for the Bourgeoisie The positives (bumping this review from a 1 star rating) are the staff and doctor were nice, and the clinic was clean. However the prices were anything but, it was $165 for an eye exam and for trial contact lenses it's $80. They have a tiny selection of frames and they start at $100. In comparison to my last eye exam 2 years ago at a different optometrist, I paid $75 for an eye exam (and came with $100 voucher for glasses at the location) and 3 free trial sets of contact lenses. Only book here if you can afford it.

Carol Austin

Excellent service, great pricing, and Dr. Vyas is very knowledgeable. I have lots of vision issues and have been to many different eye doctors over the years. Dr. Vyas has been among the best I have seen.

Suzanne

I had been experiencing headaches and issues with distance and working on my laptop for a few months. They were able to quickly figure out my prescription and what type of glasses I needed. I received my glasses and I immediately noticed the difference. It was amazing. I have been headache free ever since! Highly recommend this place!

Gabriella DiMarco

He's the best. The staff with their hospitality is great. They really care

Baiju Patel

Dr Neel Vyas is very thorough and explains the eye health aspects well, his staff is also very helpful and patient!

Adriana Cavell

Dr. Vyas and staff are great, helpful, and friendly. The clinic is on ground level and very accessible for strollers. They have a great selection of frames at affordable prices. They came highly reviewed by my neighbours and I can see why.

Karen Devonish-Mazzotta

Dr. Vyas and his staff are always very helpful and professional. We are so lucky to have this business in our neighbourhood!

Austin Armstrong

All around, a great experience. They accepted a last minute booking for a complete Eye Exam. The entire staff was friendly and professional. The equipment (bearing in mind that I am not an expert on optical equipment) seemed to be of the latest technologies and well maintained. The doctor was knowledgeable and helpful - I couldn't be happier with what is typically a rather routine Eye Exam.

Erin MacMillan

Staff were very courteous and prompt. I arrived early and was seen right away. Dr. Vyas was very warm and professional, and did a good job of explaining the trouble I have been recently been having and treatment options. Happy to have found this clinic and only sorry I haven't visited sooner!

Daniel De Melis

Dr. Neel Vyas and his staff are a great addition to the neighbourhood. My wife and I have been attending this clinic for a few years now and are very pleased. He is also very knowledgeable and seems to enjoy his career very much. We couldn't be happier! Daniel & Maria

Tristan Cousens

I have been to see Dr. Vyas many times and have found him to be extremely knowledgeable and friendly. They have a great selection of frames, and his staff is always so helpful.

Kay Vargas

Had a terrible experience. I wanted a prescription and was charged $150 and was told I do not get it until I come back at a later date. He was arrogant and rude and to top it all off gave me the wrong prescription and had to go back to change it. I would not recommend this place to anybody and especially if you are just looking for a prescription, he will get really upset and treat you really bad!!!

Brian Smith

Have been going here for years nothing but top notch friendly service and professionalism. The Dr. Is extremely knowledgeable and takes his time to explain things to you.

Lee Zwaigen

We love Doctor Vyas ! Our whole family has gone to see him multiple times , not just for glasses/contacts/eye exams but also for eye health issues. He is a great listener, and shows such care and dedication to the comfort and well being of his patients. He is also wonderful with small children ! Our kids love going to see him , and the lollipops are a great touch :). They also have a great selection of eyewear including sunglasses. I would whole heartedly recommend the St Clair Eye Clinic to all .

Luiz Moura

Nice service and helpful staff.

David Ort

Dr. Vyas is a five-star optometrist. He's friendly, informative and efficient. He asks the right question to assess my vision needs and has complete and thorough answers to my questions. Recently, he helped immensely by getting me in to see a specialist within a day for an urgent need. The whole staff at St Clair Eye Clinic are friendly and helpful—including with email appointment bookings.

Sharon

I was very dissapointed with the service. this man was trying to upsell a $100 procedure and when I did not agree he told me to find another eye doctor, this man seem money hungry and unprofessional, he should have gotten a zero but there is none....shameful ????

Vintage Home Boutique

Neil (Dr. Vyas) is extremely professional and thorough. He has consistently stayed on top of potential issues for our family. His staff is wonderful and accommodating. We have no clue how anyone can give less than a 5 star review as the place is spectacular and the level of care excellent. I'd rather pay and know my doctor is being cautious ......with my eyes! Than have some with a less than conscientious approach.

Namu Ponn

I've been going here more than three years now and the staff is great! Super friendly and courteous. Dr. Neel Vyas is very friendly, professional and courteous. Excellent eye clinic. I would strongly recommend the clinic. You will experience a great service

Ting W.

I had an emergency issue last week and went to the St. Clair Eye Clinic twice so far. I found it on Google map and I felt confident to go after read other reviews. I feel the same as many other reviewers said that Dr.Vyas is professional, informative, thorough, knowledgeable. Also, the front desk lady was very friendly when I called for an appointment and also met in person. I am looking forward to do my eye exam there when lock-down ends.

Pete Lesperance

Dr. Vyas and his staff are top notch and have really been a great addition to our neighbourhood. He had me in on a moments notice when I needed it most. Thank you Dr. V!

jeff ogilvy

this clinic saved my eye, i was sent here by my family doctor and i was diagnosed with a compressed nerve, surgery was arranged within a couple days, i cannot be more thankful

jake aston

great staff, best eye exam i've ever had, dr vyas is very nice

Kaleb Schwarz

Scheduled a standard eye exam for this place well ahead of time, the waiting room was packed and I ended up waiting about an hour. The price was 150, which is almost double most other eye exams. The overall process was rushed and my eye results were actually just wrong. I literally went somewhere else a week later and they confirmed a prescription that matched my eye history. Overall, go almost anywhere else.

Sariné Willis-O'Connor

Dr. Vyas was professional, helpful, and friendly. After receiving a wrong prescription at another optometrist, a colleague of mine recommended that I see Dr. Vyas. Dr. Vyas was able to correct my prescription, and I was finally able to get the right glasses and contact lenses I needed. The office hours worked great with my schedule (he's open in the evening and on weekends), and I was able to get timely and helpful service both in person and by email.

John Daniel

I have been going to the St.Clair Eye Clinic for 4-5 years and have always found Dr.Vyas to be super informative. He explains things in a way that make it easy to understand - from what's going on with my eyes to costs. The rest of the team is always friendly and accommodating! Highly recommend this clinic!

Jody Berland

Dr Vyas is a great eye doctor, very knowledgeable and thorough, great staff.

W. Louis

Great service. Friendly staff. Dr. Vyas is personable, efficient and educational. With the patient, he uses up-to-date technology to explain any issues about your eye.

Darquise Denis

I've been a patient for years and would recommend the clinic to anyone. Dr. Vyas and his team are always polite, friendly and helpful.

Steve Ro

Absolutely terrible place. Tried to get extra fees out of me before I even sat down. I checked with OHIP and my insurance provider after leaving and found out that every extra charge they tried to get me to pay, were all covered. Stay away, this place is a scam!

Charlotte Genova

Our entire family has used the St. Clair Eye Clinic over a number of years. I have found Dr. Neel Vyas to be knowledgeable,thorough and informative regarding the assessment and care of our vision needs. The assistant staff members are well organized and friendly. There is respect for our time and flexibility when an unexpected need arises. We appreciate the professionalism in a neighbourhood location.

Sole M

I called them with an emergency and they gave me an appointment within the hour on a Saturday morning (I wasn't a previous patient). The doctor successfully treated my condition and explained to me what I had and how to prevent it in the future. Everyone was very kind and professional and the place looked clean and taken care of.

Nadya Blekaitis

Well what can I say, I was hoping to find a good optometrist like the one I had in Burlington but this was not the case. I went for my eye check up as I really needed one , first appointment was ok, staff seem to be very busy, Dr Neel was very professional and nice, I did my eye check up and paid the fee $150. I had to go again for an evaluation which was less than 10min paid $55 for it. At the end I needed to change my eye prescription as my eyes had changed. I requested my eye prescription but there was missing the PD information which I need to be able to purchase my new glasses and the clinic refuse to give it to me, they said the place where I choose to go will be responsible for taking that, and that I could take that measurement.myself finding an online guide. Seems unfair that I couldn't get my entire prescription which I'm entitled to get .

Jeff Merchant

I’m new to Canada and had what I thought was an emergency issue. My doctor at Garrison Creek sent me to Dr Vyas. He and his clinic were excellent.

Mike Deboer

Dr. Vyas is a great doctor who can talk casually but knows his profession very well. Offers great advice about eye care, products as well as restaurants to try in the neighbourhood.

William Martinez

Recently visited for 1st time for an eye exam. While staff and Dr were pleasant. He rushed the appointment and did not the get the prescription correct. Also, he upcharged the appointment to $225 and did not do all the tests that my previous Dr did on my last visit. I've set up a 2nd opinion visit with my previous Dr for a comprehensive eye exam at at cost of $160. I will not back to this clinic or recommend to anyone! PS After my above review the Dr reached out to me personally, apologized and refunded the fee paid. I accept the apology and commend the Dr for his professionalism in his approach to client service.

Jean Avila

Not impressed! I've just walked in since their door was open and no sign about their hours. I wanted to check if they take walk ins so I can make an appointment, however there wasn't anyone there to assist me...I waited for few minutes and rang their bell four times since I could hear someone walking back and forth upstairs. Needless to say, no one came down to assist me so I just walked out!

Alexandre az

Staff is very friendly. Doctor is patient and explains everything.

Gerald Moussa

Dr Vyas is great. His staff are always pleasant and seem like they enjoy working there. This is a nice place in the neighbourhood. Very pleased.

Daniel1989a

I went to the St. Clair Eye clinic almost 2 years ago. I have glaucoma and I am on a disability pension. From the start the Doctor told me I would have to incur extra costs, yet I had never had to pay extra for the 6 years that I have had glaucoma. I spoke to the Doctor recently and he told me I would have to wait until March to come in for a covered eye exam. I pointed out that I have glaucoma and was told again that I was only covered every 2 years for an eye exam. This turned out to be very false. I am covered for a full eye exam every year. To be taken advantage of and lied to about something as serious as my eyes is disgusting. Stay clear of this place people, all they want is extra fees.

Anthony

I had been experiencing vision problems before my first visit to Dr Vyas (2 years ago). He changed my prescription and the problems have vanished. Highly recommended!

George Horhota

I strongly recommend the St. Clair Eye Clinic as a patient/customer for at least 7 years. Dr. Vyas is uber thorough and professional using testing equipment that appears to be hospital quality. He keeps records of all results so he can compare with the next exam. His staff is friendly and they back up all glasses purchased with a no questions asked two year warranty for scratches and damage -- you don't find that at many opticians.

Anna R

The staff are great. Was disappointed with the doctor as he was quick to categorize my issues into a racial demographic and wasn't aware of the facilities available in other countries.

John Stathman

Very poor communication at all

Adrienne Whitehead

I’ve always been very happy with the service and care provided by the St Clair Eye Clinic team. Excellent!

jessica yanofsky

Dr Neel Vyas was one of the nicest doctors I have experienced. He is extremely thorough and makes you feel very comfortable. If anyone is looking to get there eyes checked I would nightly recommend!

Rima Akl

I have been going to St Clair eye clinic for several months. Dr. Vyas is a great Dr. , he pays attention to detail , is thorough and caring. I feel safe that my glaucoma and shortsightedness is being managed by him and his staff. Rima.