Reviews of St. Luke's Cataract & Laser Institute Springhill (Ophthalmologist)

Mary

Professional, competent, friendly, helpful, thoughtful staff and doctors. Have been a patient for years and wouldn't go anywhere else.

Wayne Hayes

They did a great job

Barbie Kocanda

Very well organized. The doctors did a thorough eye exam.

Betts Henley

Excellent with my father

Deborah J. Scherder

Billing department needs some help. They can't keep track of payments.

Deborah Williams

I can see clearly, a true blessing!!! Wonderful experience from start to VISION!!

dale madrishin

Super People everyone was so helpful.

Ana Pat

Excellent staff, service, doctors here. My mother had two cataract surgeries and both went well. Very happy with experience with this clinic.

Mary Ann Monaco

St. Luke's is top of the line quality care. Every aspect of its operations from front line workers to professional staff demonstrates care, quality and professionalism.

Fred McIntyre

Professional quality service

George FMOC

Outstanding Doctors, Technicians and all other staff members

debbie Hernandez

Always packed

Clayton Lindsey

Caring People!

Edward Vanderbosch

Best in the area

Diana Frederick

Appointment times actually mean something. No outrageous waits. Friendly, knowledgeable staff who communicate. A rarity it seems.

Kathy Harper

Expensive

Carol Walsh

Dr. Danielle Arcaro performed a YAG Laser Capsulotomy on 12/18/2020 due to poor near vision about a year after cataract surgery. Because of the structure of my eye, it was challenging, but the professionalism and patience of both Dr. Arcaro and her assistant allowed the procedure to be a success. Thanks to their expertise, I'm looking forward to a very Merry Christmas!

Raquel Beyers

They Really we're helpful and informative very comfortable Waiting area's. Spiritual Reading Available for Free. Very pleasant staff. They treated My Mom Wonderfully. Thanks again

Angelis Treasures

Friendly staff. Helpful and patient.

Keith “Do Dirt” Hamilton

We need eyes

Carey DiMonda

This location has nice staff as do all the facilities but this location is not the cleanest or up to date office. Clearwater and Tarpon Springs are the best. Overall though Dr. Howard and his lasik team are top notch. Wouldn't recommend anyone to go anywhere else. They go above and beyond.

Steve Ringering

May, 2018, Good service. June, 2018, Went back today for pre-opp appt. Today. Process was fast and efficient. Problem is they aren't covered on my insurance. Wasted our afternoon and money on the visit. They had ALL our insurance info but must have "forgot" to check. On the bright side, they said we are already for surgery and we can schedule if we are willing to pay FULL price. Ruined our day... (Minus 2 stars for font end staff.)

Santiago Baez

Great service and quick response.

Rodney Fryar

Good Doctors here.

Lisa Burnette

Everybody at the two locations the one in spring Hill and Tarpon Springs where I took my friend to have cataract surgery everybody treated him with such respect and love

Thom

I’ve waited months for my appointment. It draws close and I am informed the physician is unavailable and I must make another appointment by voicemail. No. I don’t think so.

Stephen

Outstanding provider.

Joan Maccabee

Took a friend there was treated so nice

Bruce Becking

Fast pleasant staff

mike fox

DR. Philpots saved the sight in my left eye

erwin morrow

A quality provider

Gil Pelletier

Modern facilities, courtious staff, great doctors.

robert lynch

Good work there ????

Bill Sharps

trust in seeing ! these are the people to trust!

Chris Taylor

Very nice looking new office.

Annette Naldrett Brathwaite

The waiting room time was minimal and proper sanitation according to CDC guidelines was followed. The nurse/technicians were very friendly and knowledgeable. Dr. Acaro was very through in explaining my evaluations and diagnosis. I would highly recommend St. Luke's Cataract & Laser Institute.

Ron Harris

New building. Very nice staff. Very knowledgeable Doctors.

Kim Polumbo

Great doctors

Eudine

Some of the best eye doctors in the State of Florida, perhaps the U.S. work here.

Mario Jacques

Awesome experience. The staff there is so friendly!

steve morty

Extremely professional.

Nesa Clark

St Luke's employees are the best! Though always busy, the staff does an excellent job of moving patients along in a timely manner. In the past, I have treated with other eye clinics and never knew how many hours I would be there. Dr Crystal Hoffert is very knowledgeable and dedicated to finding the source of a problem. I am not happy about having procedures repeated, but at least this time I feel confident that St Luke's will fix the problems left from a different clinic!

Joclyn Kidwell

The doctors may be the best in the area, but there is no excuse for the wait. My mother is a patient here and like most of the others I see in the waiting room, she is elderly and cannot drive herself. We have never waited less than 35 minutes (usually it is close to an hour) PAST APPOINTMENT TIME. This is completely unacceptable. Especially when the majority of patients are relying on other people to bring them. I know this gets said all the time but if my mother were to cancel her appointment last minute, she would probably be charged. However, we are expected to sit and wait for hours. St. Luke's, our time is just as valuable as yours. Letting people sit and wait like this is very disrespectful. This morning, after checking in, I asked if the doctor was running on time and I was assured he was. 35 minutes (yes, this morning broke the record for shortest wait) past appointment time, my mother was called. This is not "on time." If you cannot run the office while sticking to the schedule, please at least be honest and realistic.

Nancy May333 (NancyMay333)

Excellent! Clean, pleasant environment! Friendly staff, great eye doctors!

Janet Zoda

Liz is wonderful!! She is very competent, explains what she's doing, makes you feel comfortable, answers all your questions, and has a great sense of humor. I highly recommend Liz!! Thank you, Liz!!

mary graves

Very nice caring people work there. They make sure you are comfortable and help you with whatever you need.

Barry Pace

They are awesome

Francis Castillo

Great service,No waiting

patty perrone

Highly recommend,staff and Dr. Were excellent!

robert hipkins

Nice people.

Rich D

st luke staff & dr Arcaro are the greatest...rich diblasi

Stacey Hall

Great folks. Doing a terrific job keeping patients 6 ft apart. Keeping us safe during this stressful time.

Luwaine Proctor

My son came in from overseas with very limited time for LASIK surgery and thanks Rita working with Dr Howard, they went above and beyond! Everything fell into place and he is thrilled with results! Highly recommend St Luke’s!!

Bill Martin

Very quick with all the testing that was done. Everyone was extremely nice and informative.

Mickey “Mick” F

I go to St. Luke’s annually for my eye examination. I find them to be very efficient from start to finish. What I like most about St Luke’s is they don’t try to talk you into having surgery. They give you the results of your eye examination and let you know about any problems and educate you on your treatment options.

Christopher Scott

St. Luke's is AMAZING. I had to go here for and eye emergency and did not know what to expect. I found this place immaculate. The staff up front was attentive and friendly. The check in process was quick and easy. Once called to the back, the technician saw that I was in a lot of pain and immediately placed drops in my eye to numb it and ease the pain so I would feel more comfortable. I was so thankful for that. She was so kind and you could just tell she cared about her patients. Once the Dr. came in I was again amazed at how caring the Dr. was explaining everything and what I needed to do. If you need anything related to your eyes, CALL ST LUKES FIRST and see if they can help you. I will go no where else from now on. Thank you ST Lukes

Carol Duff

They are the best. Wouldn't go anywhere else

Chester Zielinski

Cataract final exam

Janell Smith

Great friendly people.

Kevin Hackenfort

Best thing I’ve done in years. My sight went from difficultly while wearing glasses to fantastic without glasses Best part it was quick and pain free for the most part. Highly recommended

Jay Conner

Good service with pleasent employees. Extremely overpriced though so beware even with insurance.

carlos carbonell

Excellent doctor's.

Joseph Eisenberg

Very pleasant experience.

Mirinha Linda

Very caring and excellent professionals

Joe Fielding

Why bother having appointment times? I have been here 3 times, you wait at least 1hr past your scheduled time before they even see you. Like the previous comment says they only spend about a minute with you. The quality of the care is good but the wait time ridiculous

breedhate68

1st they want 2000 per eye when some places charge 250, 2nd need to keep contacts out for a week, so either be blind a week or buy new glasses which would be worthless after lasik. 3rd they want me to come to tarpon which is way too far to be driving blind.

Valerie Recktenwald

That take care of the people above all else. They are Awesome people n the Doctors take the time to talk to all the patience thay have. Wonderful place n people. I can't say enough about this place. ❤❤❤❤❤

Marilyn Burnette

Very kind and professional. I'm glad that's where I was sent to.

Dr John Hayhurst

Friendly staff, slow service. Young Doctor determined I needed immediate cataract surgery. After second opinion it was determined I would probably require the surgery some point in the future but not for a while. I felt she was trying to upsale me.

Angela Hogan

New location is beautiful. Friendly staff. Dr Acaro is the best.

Brittani Hubbard

If you want to wait 2+ hours for a scheduled appointment only for the doc to scratch your cornea, and condescend you about your chronic medical conditions that you're already well versed in, this is the place for you!

Diane B

Some of the staff there seem excellent.

Jay Gould

The best!!!!!

taylor lupi

I’m here for a little over 2 hours every time I have an appointment and the wait is longer than the time being seen with the doctor it’s ridiculous I dread coming here

Debby DiRusso

Clean, sometimes long wait, professionalism, organized

Larry Prall

Fantastic place to have your procedure done.

Ron Tyrie

Excellent eye care in a comfortable and caring environment. We are fortunate to have this world-class facility nearby.

Henry Stodder

Very thorough and straight forward.

Steven Martin

Everyone there was very professional.

Andrew

Wonderful upbeat, enthusiastic, helpful, cheerful and professional (not mutually exclusive) staff! Dr Howard performed flawless PRK surgery on my daughter's eyes three years ago and a simple eye exam on me recently. I highly recommend this location and the one in Tarpon Springs. I wish all doctor's offices could be run like this. The founder, Dr Gills is a prolific and excellent writer of Christian books with copies free to take. The Spring Hill location also does hearing tests and ear exams and procedures. I walked in with my left ear nearly totally deaf and walked out with it back to normal! I'll leave out the details but you get the drift. It is my wish that St Luke's moves into general medicine - I know they would hire the best in class.

floridahound

I have been going there for the past 6 months. Every time there is at least an hour wait past appointment time. Not sure why the doctor is always running so far behind as he only spends 35 seconds actually in the room.

Beth Hogeland

Appt was over two hours total. I have 2 insurances that cover 100% of my claims. Filled out my paperwork and they wanted to collect $40 up front. I told them I have never has to pay before and they said they do a test that insurances don't pay for the test. I advised them NOT to do the test! I was asked again before leaving advised them bill insurance. This week received a bill $40. I will not be returning to St. Luke's ever again. I wouldn't recommend them!

Judi LaMere

Got me in quickly when had a problem

Susan Vernatt

Take my Father there he's 87, seems to like Dr. I also go there and people are super friendly remember you.

Jeanne C

Really slow 40 minutes late

Jordan Ddearth

This place is horrible they ignored my concerns staff were disrespectful and when a little old lady asked to help get her car started because it wouldnt start they yelled at her "we will call a tow truck" there was no need to be disrespect plz do not go here

Lori Gray

Terrible service initial appointment already here for over 2 hrs health care needs to realize who truely pays the bills and give them the respect they deserves not be here on time and wait.

Rebecca Johnson

I had to wait a while for my eye appt but the staff was very nice. My eye doctor took her time with me and explained my situation in detail. I didnt feel rushed at all. Maybe i just got lucky compared to the other reviews?

Will Copeland

Average at best. Always takes over an hour. Care is average. St Lukes always wants to do a refraction for $40. They won't even see you unless you sign a form agreeing to pay for it. I always tell them I don't want it and they still try to do it. So, patient beware of unnecessary charges.

madeline kilday

Great people

robert blatzheim

Very nice staff

Gerette Pease

Epitome of excellence.. Caring, confident doctor. Would highly recommend.

Michelle Fuentes

I love St. Luke's. Everyone is extremely courteous and very professional. My eye sight is 20/15 because of the help I received over the last four years.

AnnMarie Orlando

I had a very positive experience with outstanding results. My doctor was Pit Gills. I had cataracts removed and interocular lenses implanted to correct my astigmatism. No longer wear glasses . The entire team has a very organized system with multiple checks and balances . Absolutely recommend!

Michael Spaulding

Good customer service. Long wait

South Boston

Nearly two-hour wait in the waiting room for a 10-minute appointment and for which I'll have to return for more of the same. This company can do a lot better.

Gary James

The doctor was great! The technician has no idea how to measure strength for an eyeglass prescription.

Dineen Berezuk

(Translated) Dr.Acaria rocks (Original) Dr.Acaria rocks

Nancy Utus

Everyone was friendly and professional and Dr. Arcaro's technician went the extra mile to check some things for me. Waiting times for check-in, check-out and waiting room were short. I was very pleased with the ways in which they made everything safer in these days of covid-19. I highly recommend St. Luke's in Spring Hill.