Reviews of Shoppers Drug Mart (Ophthalmologist)

Jamie K.

Addition/Edit- Not the best customer Service, After attempting to ask a question I knew immediately the staff member didn't want to be on the phone with me. She got rid of me very quickly. So fast in fact she never asked my name, or what the item was I was expecting to hear via vital information about & was supposed to provide me. (I have something on Order to this Shoppers location from elswhere) Now I have to physically go into the store and personally see to it that what I am asking for actually gets done. Lest I be forgotten. Very poor phone conversation. Disappointing barely covers it. I'm glad Walmart is still around. Sept 2020 - Nobody wears masks while preparing your medication. Not one single staff member has PPE that they use. Last time I shopped here they didn't even have face masks on hand for sale to the public. Every other pharmacy in town sells masks of some kind. Its disturbing to see how Shoppers doesn't understand or care of the seriousness of the situation a pandemic brings. A&W staff all wear masks and are taking precautions that shoppers will not. Find another pharmacy or complain until they put a mask on their faces. This is not the flu. *This is airborne.* If you don't wear a mask their sanitizing isn't all that effective. Those who do not wear masks should be convicted of manslaughter if they infect and kill a person. Think about your responsibilities to the public. If you cannot handle the simple responsibility of putting a masks on, perhaps you should quit your job and have your driver's license removed at the same time. Clearly you are acting like a child. A very scary child, a drunk child with a loaded gun.

Yoshi Ito

Amazing customer service and pharmacists!

Ron Robichaud

It is a Shoppers but the staff was helpful...

Caroline Andrew

Worst place EVER!! Pharmacy don't care. I am going else where. Been with them for over 20 years

Lydia Selena__43

It's a excellent place to shop

Mella Mellow

Sale prices are good. The pharmacy staff are always friendly

Steven Puglia

Cheapest milk in town

Lynical

Quick to refill medication on time and fast. Staff are nice and stock is wide.

Chantal Davis

Manager on duty was extremely rude!

Donell O'Connor

Manager was very nice and helpful! The staff were also very friendly, I got everything I needed. Thanks, will be coming back soon!

Anna MacDonald

Always found the staff friendly and helpful.

lorne

They are friendly, great service, always there to help. Prices reasonable.

Jessyca Van Belle

The pharmacists have always gone above and beyond to help me and answer my questions. They genuinely care about my family's health and have given me great advice over the years. The other staff have been friendly and helpful as well!

ila cummings

I was in shoppers asking for assistance from a young lady with dark hair, believe her name was Drew. Very rude girl, clearly did not know what manners were. Told me I was not worth helping and I was wasting her time. Never will I go back to shoppers to spend my money. UPGRADE YOUR CUSTOMER SERVICE!!!!

Jason Wu

Great experience at this Shoppers Drug Mart. Loving the new Nude by Nature product lineup from Australia.

Lisa Wilson

I asked the lady in cosmetics for help. She was minimal but ran to another woman and stayed with her for 10 minutes while I waited. I will always save my money and go to London Drugs in Courtenay as I have emailed about this prejudice treatment with no help from emails either. Still no response 3 weeks later

Bill

This store placed the limit on items the flyer not specified, drove more then 30 km’s To find out this store does not follow the advertised quantities.

Rose Major

I switched from Save-On Pharmacy to Shoppers a few months ago because they close at 10 everyday. It was a huge mistake. Shoppers takes a very long time to fill or refill any prescription, and the pharmacists are often borderline rude. I am extremely disappointed with the service - or should I say lack of service-. I am so done there! I am going back to Save-On! Over there, the service is always satisfactory. Shoppers is definitely not the pharmacy I would recommend to any new comer in town.