Reviews of North Toronto Eye Care (Ophthalmologist)

Julene Butler

My mom had cataract surgery this morning and I was very pleased with the service. Everyone was polish t and very accommodating.

Rtong Yat

Very friendly environment. Everyone in the office works very systematically..very details explaining what is going to be done to you and for a reason, that makes me very relax for the personnel to work on my EYES. Good works, Doctor and associates..keep it up

S Kim

I had 2 appintments with same reason with different dates and then I have to visit another location with 2 appointments again after meet doctor. I don't know why so many appointments requres. It needs to be consider as paient perspective.

YURI ISAAKOV

Thank God for meeting this very smart doctor! She made a very big impression on me with her deep knowledge of her profession and and sincere attitude towards patients, I got great pleasure from communicating with her, there would be more such doctors in Toronto Thank you very much Dr. Natali!

Bhushan Malhotra

Dr. Tran Le did cataract surgery Jan 21,2021. Excellent service, great follow up. Recommend to any one.

Kamran Bordbar

Dr. Azadeh and her staff were very professional and courteous, yet warm and friendly with excellent communication skills throughout the visit.

Norman Harrison

Very pleased with the service and experience I get every time I visit North Toronto Eye Care. Professional service, polite staff, minimal wait times.

noel dickie

Staff polite and efficient. Dr. T Rabinovitch Extremely efficient friendly communicative and professional but the appointment booking time was much too long.

David Moffat

Dr. Le was her usual proficient, expert self providing the services i needed and the information i needed. Though it was not laser treatment day, she fit me in for a quick vision correction with the laser equipment.

Susan Gaston

A friendly, totally safe experience having the eye testing. My technician was wonderful and I was the only person in the clinic at that time. This is my second visit in the pandemic and instruments were wiped down while I was in the examining room. Staff on the phone and doing testing are excellent. Very professional and safe environment.

Michael Madersbacher

Dr. Pesin is an amazing professional! She recommended me to the top DR for a procedure that needed to be completed. I would highly recommended her and the North Toronto Eye Clinic.

Frank Tizel

Comfortable environment. Friendly and professional staff. Details for the options for my upcoming cataract surgery full explained.

Iryna S

I do not like writing reviews like this- but the way the clinic is run and how I was mis-treated by cold and condescending assistant Becca from Dr. Hess' office warrants this review. While she is working with her I would NEVER go back to this clinic, or recommend it to anyone. I feel sorry for her co-workers as it is clear she makes the working environment toxic. It was my third time coming to the clinic- all in the times of Covid-19. I work in a healthcare setting and know all about processes & tools and appreciate the complexity of this time. However, my concern was with the lack of communication from the clinic. First time they had a line up of people going all around the hallway creating chaos and confusion for patients. Second time they decided to screen downstairs and then send patients up. Third time when I was there they changed the process yet again- now with booking people for DIAGNOSTICS on one day, and to see a DOCTOR on another. Was this process made clear? - NO. I work and live far from the clinic, so when I came to my appointment and realized it was only for a 5 minute diagnostic test (already having to take half a day from my busy work schedule), I asked if Dr. Hess would be kind to see me that day. I was accommodated by 2 very nice individuals at first. But then Becca decided to storm in and yell (in front of me) that I should be taken out of the schedule at once. Not once did she address me in a polite way during this exchange and explain the situation. After some back and forth, and other amazing advocates like Kim and Josh, I was told Dr. Hess will see me. I then waited for another 2 hours (during COVID-19!!!) with my eyes dilated (and full of tears by that time) because Becca told the other assistant to take everyone else before me. Becca needs to learn human decency, how to be humble and civil while working with clients who are put in a vulnerable position. She should not be employed by this clinic while she treats people like they are an empty space, and without kindness. Furthermore, she completely disregards management's direction and acts like she owns the place. Shame on Becca and on the clinic who allows people like her to work there. I hope she never gets to feel how I felt that day. And also- my appointment took a whole 5 minutes. Apparently, I can be followed by an optometrist from now on (so why was I told to come back two previous times- still a mystery to me ;) - but possibly has to do with how many people I have witnessed come and go during those 2 hours of waiting.

MumzyTube Susan

I've been a patient of Dr. Rabinovitch since 1999 and have always been well taken care of. He provides the best care to all of his patients, with sincere concern for their well being and the best treatments available suited to their needs.

D A

Horrible attitude of Dr. Le. Probably she is the worst doctor I have ever met in my life. Unlike many reviews here, I did not wait for hours. My waiting time was half an hour, which is acceptable. Maybe they were rushing to keep the appointments flowing. It might be the reason why Dr. Le was rough and overly dilated my eyes which lasted 10 hours. I couldn’t do anything whole day. I felt like I was pushed out of the office after the exam. No explanation on my eyes. She almost threw a piece of paper titled Meibomian Gland Dysfunction and Blepharitis. She was kind enough to circles all the subtitles though.

carol-nabil Kfouri

Very profesdional

Paul McIntosh

Always a great experience. Wonderful, helpful professional staff. I have been a patient for over 20 years here. Almost like they're family now.

Balaji Balasubramanian

Went there at 11:45 for my appointment ND nobody saw me till I politely asked if something was wrong at 2:15. Immediately I was put on an express queue and cleared within 30 minutes. They did 4 tests for a possible Glaucoma diagnosis and the doctor was amazing. Would have given them 5 stars if not for the glitch in the system.

Ketheesh Waran

Very good diagnosis, treatment and follow-up by Dr. Tran Le. Other support staff also provided great service

francisco salazar

Dr.Weisberg is a fantastic Dr.....not only in his medicine field but as a person. He makes you feel you can trust him and his diagnosis. I can recommend his without any fear.

Noraina M.

I have had done my my left eye surgery and I was pleased with the staff they are all friendly and take care of me, Dr. Hess is very good with her profession and good surgeon. I recommended her services. Thank you for your good service.

Ed Richman

Arrived at 11 am for an 11:30 appointment. Waited till 2 PM. Dr Azedeh was very professional and I was comfortable with her.

Pablo Morales

I was referred here by my dermatologist and the experience was very good. Doctor Tran Le is a great professional.

Francesco

They have horrible service.. I left 5 messages on voice mail and no call back.. Ive also waited OVER 45 MIN on the phone for someone to answer because they were not returning my messages.

Carol Collins

Having cataracts i did not know when or how quickly they would get to a point where I would be unable to cope with the activities of daily living. When my optician made it clear to me that I must have them taken care of by Dr. Rabinowitz. My journey began with a visit to North Toronto Eye Care and meeting with a team from check in at front desk to many tests by a team of highly trained specialist who were exceptionally kind. They measured my eyes for replacement of lens! Many many people waiting for similiar procedure all knowing the impact of lessened sight on their lives. How grateful to have a doctor/surgeon Dr. Rabinowitz who had so many people waiting to see him for his gift of micro-surgery. His exceptional professional and regard of his patients who makes them feel comfortable in his expertise. His clinic does great work daily and deal with I am sure very difficult situations. I am thankful for his care and surgery on my eyes replacing the lenses on both eyes so that I am able to live again and experience what a wonderful world like the song by Louis Armstrong. It’s my liberty to give North Toronto Eye Care and Dr. Rabinowitz full respect and I would recommend for everyone who experiences eye problems. ???????? Go see your optomologist/optician soon don’t delay!

Bogdan Kukhar

I was here previously, that is why I give a 3/5, but their recent secretary is extremely rude and incompetent. I told her my glasses are too weak for me so I need new prescription ones, she said "If you need an eye exam, you're at the right address", then told me to go to a glasses shop. After that she was very rude, said she will call back and never did, so I paid some other clinic instead of this one that I've been going to for over 15 years because of her incompetence.

Sholom Eisenstat

It was effortless, seamless and painless having 2 cataract removal surgeries done with Dr. Rabinovitch. Less painful than taking a sliver out of my finger! Nice people from the receptionists to the doctors. And now I have great vision!!!! I would recommend their services to anyone.

Janice Hayman

The IPL and the lipoflow cost me $1500 and $180 for repeated eye tests. Nothing helped! Now trying more medication. Already tried several different medications for the oil glands that are not working for 3yrs now. The medications should have been tried first! I spent close $1700 for something that did not work. They should have tried the medications first instead of giving me hope that if I spent the $1700 it might fix it. There is not discount or refund. What surprised me was that after I spent the money they asked if we should try it again. I answered that it didn't work the first time why would I do it again and waste more money. I thought the doctor that sent me there had already tried all the medications and was under the impression that this was all that there was left. I was told that this was all there was left to try! It didn't take me long to get my appointments. Besides the initial one the waiting wasn't too bad. The staff are very friendly and it is a very clean well run establishment.

Linda Dominitz

The office was very busy and large with a lot of going on but the staff was very efficient keeping things moving. Once I got in to see Dr. Hess I was very pleased with both her professionalism and care.

Lisa Mangos

Thank you Dr.Yau and team for fitting me in yesterday. I appreciate being fit into an already busy schedule. I have been to another optometry facility where I had to wait more than 6 hours to be seen by one very over worked doctor. I travelled from Barrie and even though I waited a couple of hours at your clinic, I found that the service and process was effective. I had emergency laser surgery yesterday to repair a retinal tear and Dr. Yau was amazing as he performed the procedure and explained the whole process prior to completing. I have read other reviews and how people have complained about the wait times etc. but honestly I didn't mind waiting a bit for the quality care and professional service I received. Thank you again, and see you in two months!

Sherice Willis

Great doctor. Always knows his stuff. I would only say to be enthusiastic with patients, but I understand we are in a pandemic.

Zahra Davoodi

If I could give them 0 I would. The staff are beyond rude! They are always behind schedule, so when you have an appointment here expect to spend half your day waiting. The way they treat elderly in this clinic is disgusting!

Salim Dawoodjee

Very well organized and clean and safe environment. The staff are well trained and very professional. I have been with Toronto eye care for over 6 years at its Elmwood location and the eye doctor did my Lazer cataract surgery and was performed very professionally and l am very happy . And now my new doctor Tran Le took great care on my visit last week and found everything fine with my eye.Thank you doctor Tran Le and see you on my next visit next year.

Anne Marie Antoine-Radix

On 3 different occasions, I showed up on time for my appointments, and each time (both morning and afternoon), I waited at least 2 hours before being called in to have drops placed in my eyes. I then was sent back to the waiting room and waited about 45 mins to go in to see the doctor for the 5 min eye check. They need to schedule appointments realistically. There were many people complaining of being there for hours. I wish these people would also write reviews. I've been to many specialists throughout the years, including the pandemic period. I definitely would not be returning to this place

Ellen Kay

Dr Rab the owner of the center is amazing. At first I was skeptical about my mom getting her cataract surgery remove from this place, due to some of the negative review s. However, after speaking with the owner about some of the reviews online he re assure me that everything is going to be fine, regarding my Mom surgery. Every time I had a question he would take the time to answer my question and he was honest as well when and answering. My mom got both of her eye done recently January and February 2019 wit him and she is happy with the results. I do recommend this place the wait time is Long but worth it. Thanks DR Rab.,...

Natalia Nickola

This appointment was for my 13 year old daugter and we waited for it for more then a month. Parking was full and you have to pay for it, but that's nothing to compare to what we saw in the office. When we got upstairs our waiting room had no free chairs, because the tiny room was overcrowded. I came back to receptionist and she told me its 2-3 hours waiting time(!). I felt it's a very poor management to make people wait for so long for a pre-scheduled appointment, unfair to us and had to cancel it. When your doctor refer you to this office, take this in consideration.

Ali K

Terrible experience in this place. Appointment was at 9 am but seeing Dr. Le at 10 am. . Meanwhile she was so distracted with her cell phone and texting that I couldn't even finish one sentence talking to her without interruption. Her excuse was she is the only doctor on that day. Never go there again. She get paid nicely every time a health card scanned in North Toronto Eye Care.

Nina Krakovna

Dr. Pesin is a wonderful doctor. Efficient , knowledgeable and kind. I can't thank her enough! I wish the rest of the system of North Toronto Eye Care worked with the same level of efficiency. They scheduled two appointments before the laser procedure for some unexpected tests that I had to pay $60 for. The next appointment was to see a doctor and the next - to do the procedure. Before I came for the first appointment nobody had explained to me what was going to happen and in what sequence. After I complained to the manager it turned out that everything could be done in one appointment instead of three. I think, it is very important at pandemic times to organize the process in a way of as less exposure to the virus as possible.

JAZZ B

My experience at North Toronto Eye Care was nothing less than an extremely pleasant experience dealing with every staff member who were all very helpful with the knowledge they have received in just their pure satisfaction of the job at hand not one member I met was just wanting to be there to just get paid they all had a deep sincere caring of all the people and patients with whom they encounter as they come in to get a new look on life literally... staff was very maticulas in making their position as important as the surgeons making me feel right from the start on entering knowing that I was in the best place to take care of my medical situation at hand There follow up procedures after the surgery are very important to them just as much as the actual surgery which in my opinion was a pleasant experience k owing I was in the best caring hands with out a doubt I’ve never met the staff til I started to research and go there and I knew it was my first and only choice The cleanliness and clearly well being of their patients ISNT something you can teach it is just the people are genuine in their caring of other oeople with a great smile when entering and I had a bigger smile leaving knowing I’ve just made the best decision regarding my health ever Thank you everyone at North Toronto Eye Care I know I will have you all in my heart thank you thank you thank you sincerely Nicholas Babishuk

Sophia Lee

I was happy to know Dr. And office members they make me feel comfortable during my first-time visiting, thanks so much your help!

Behnam Afshari

I had surgery with dr hess she is absolutely amazing .I had problem for almost 5 years after the surgery I could not believe that the problem with eye is gone I highly recommend dr Hess if you have any surgery for your eyes . Thanx again dr hess you are the best that’s all I can say .

ANDREW CHUNG

Very friendly, very good Doctor who knows about the Eye more than other doctors that I have been to. Very satisfied.

Ali Mazhari

In all honesty, no matter how good the doctors may be at this clinic, the appointment system and management is atrocious. The way they treat their patience and potential patients is beyond ridiculous. They make you an appointment which can be a few months away, and with a few weeks to go till your appointment, they call and reschedule. My father is elderly and he has had nothing but issues every since his procedure and all he wants to do is go see the doctor that performed the cataract surgery in the first place. We have now had our appointment rescheduled due to "overbooking" and "scheduling conflict". Save your time and try and find a more professional clinic and STAY AWAY from this place

Tati ana

I had a wonderful experience with Dr. Hess this morning. She is extremely efficient, knowledgeable, an excellent communicator and overall a pleasure to deal with. Dr. Hess quickly diagnosed my problem and offered a solution. I also found that while the clinic is quite large, it is very well organized! I need to come back for a procedure with Dr. Hess, which I feel very comfortable and confident about following my initial visit.

Larry Davies

Very well-controlled, efficiently run and I was there for a shorter time than told I would be. All employees were helpful and I enjoyed talking with Doctor Waisberg and Lori. Only negative of the experience was getting in and out of the parking lot.

Myung Sun Ko

HE IS VERY KIND AND PROFESSIONAL.

Rosan Sa

Very well organized clinic during pandemic covid-19 , care and prevention for patient safty was great . Some Staff are nice, specially (FARANAK ) she is the best one , We were waiting few months to get appointments for my 2 aged seniors , finally we got friendly , caring and excellent manner if miss Faranak . Special Thanks for Dr. Azadi and Faranak . I highly recommend her assistance is a asset for North toronto Eye care clinic . Rosan

JanniDarlene Mendoza Payuran

Dr. Clement Der is very professional and easy to approach. He took and spend time to check my eyes. He gave me full information I needed to know about my eyes. 2 thumbs up for this eye doctor.

forough shahid

Always satisfied with my visit tks.

Lucia Vani

Dr Yao and his team are the best. I’ve had many injections over the years with different doctors and Dr Yao is by far the most gentle. With little to no pain within hours. He and his assistants are kind and efficient. I thank them for showing up each day even during a pandemic. You are all just wonderful people!

Satish Patel

I've been coming here for 13 years now with my whole family - the optometrist Clement Der, and staff are all great. He is very nice to talk to and has excellent knowledge! The BEST in the business!!

Bettina Roth

Recently, I had cataracts removed. My case was abit of a challenge but the professionalism, empathy and first class care provided by Dr Lau was nothing short of amazing. Supporting Dr. Rabinovitch, the surgeon with magic hands , I now see like never before. Dr Luau she gave me more attention than I ever expected. The North Toronto Eye Care support staff was also first class. For cataracts , this is the go to clinic!

swayamchirag patel

Dr. Gary Yau did a great job with my father eye, He explained everything to me in a very clear manner. He was also kind and friendly. All of the staff of North Toronto Eye Care are great and very helpful. I would recommend to friends and family.... Thank you.

Tomi W

The assistant doing the scans for eyes was so damn rude and abusive. No permission asked and begun forcefully adjusting my mother’s head and clearly pushing her against the machine because it was taking long. Then had the audacity to complain she was being extremely difficult-troublesome in front of us and towards her coworkers. she even smirked and chided expecting me to hop on her train of sympathy for her work. Even her other coworkers had bad expressions visible listening to her and looked solemn regarding the situation. Like she keeps yelling look forward and uses her finger INSTEAD OF THE RED LIGHT to guide her... Compared to the previous sessions I had these past two years, this was clearly the inexperience of the assistant. Be warned people, if she’s Asian, make sure they are keeping their hands and feet to themselves during the exams in area b. At this rate, a really elderly person might get injured or people will feel uncomfortable with being touched like that. Was a 4/5 due to wait time and availability, but that single experience sends the score to 1/5. No matter how pleasant the receptionists were, or helpful the assistants in areas d-e were, or experience with the doctor was...

Angela Pascarella

Great care from technicians and doctors just long wait time and small area.

Francine Gillis

Excellent doctor - always attentive, thorough and friendly. He has offered many tips and tricks over the years and I feel like I can always call when I have an issue and he is responsive.

Ms Camesha Elvy-Black

Dr. Anita Lau at North Toronto Eye Care is fantastic. She was very good at explaining the current issue with Dad's eye, and the available options to correct it. They were excellent at setting the expectation in terms of timeline, and level of correction possible based on each option. Dad and I are very happy with the services received thus far from this clinic. I would highly recommend North Toronto Eye Care for your eye-care needs!

DORIS STERN

I am thoroughly impressed with Dr Hess. I appreciated her taking the time to explain the minimal procedure required to fix my blocked tear duct....i will certainly use her expertise going forward for any procedure I might require. Doris Stern

Y Ville

Dr. Theodore Rabinovitch was an amazing doctor. He was energetic, highly competent, reassuring, friendly & with a great sense of humor. Thank you doctor for making my vision clear & bright. May you be blessed with more than 24 hours per day. ( Please note that there were many patients so waiting time was about 3 hours)

Venki R

The clinic has a very professional environment, great appointment / follow-up process including implementing strict Covid safety protocols. Felt safe and secure. Dr. Pesin is brilliant, professional, thorough and concerned. I know I'm in good hands with her looking after my eyes!

E R

Dr Rabinovitch is definitely a very busy ophthalmologist, but he is excellent in his field and has always made time to see those who need to be seen. There are few with his specialty but I feel very reassured that if I need to be seen- he will fit me in (which is not something I can say about all ophthalmologists in my experience). I greatly value that he is willing to do so, and in result, do not mind the wait when it is not an emergency. I wish there were many more like him!

Carolyn Charron

Dr. Der is personable, knowledgable and easy to talk to. My whole family sees him every 2 or 3 years.

Edith Levy

North Toronto Eye Care, Dr. Gary Yau and his team have been terrific to deal with. My optometrist referred me to Dr. Yau after booking an emergency appointment because of what I thought was a developed cataract in one eye. After an examination she immediately referred me to North Toronto and to Dr. Yau. Dr. Yau diagnosed me with Ocular Vein Occlusion, a condition not normally seen in someone of my age. I'm 55 and this is normally seen in patients in their 70's and 80's. Dr. Yau explained the condition and if left untreated I would eventually lose the sight in that eye. His recommended treatment, a regular injection in my eye, was not something that I had ever anticipated going through. The injections started at 6 weeks apart and I've now progressed to every 8 weeks with the hope of getting to 12 weeks. Apprehensive and scared at first, under Dr. Yau's expert hand I don't feel a thing and the injection is over in seconds. I highly recommend him and his team. Edith

Marc Kadoch

Very satisfied with the personnel at The facility. Tests are always performed in a very efficient and professional manner. Dr. LE is very pleasant and thorough in her examinations.

Ejixa Ejixovna

The doctor (Dr. Pesin) was very nice, super professional, answered all my questions, took her time with me I didn't feel like she was rushing. What I didn't like and why 1 star is missing is very confusing emails, the first one for the tests said they will be putting drops in my eyes, I came with someone to drive me, that didn't happen. The second email/appointment said I'm just going to see the doctor, but that's when they put the drops in and of course I cane alone and it was a little hard to drive after. Also very confusing first you need to go to one floor then another, that wasn't stated in the email, good thing I came early or I would have been late.

Alyssa O

Dr. Rabinovitch is always so knowledgeable, understanding and thorough. The best eye doctor you could have!

Michael Mesbahi

For the third consecutive appointment, there were double and triple bookings for the time of my appointment! Absolutely no respect for the patient's time! And when it was my turn, my doctor was short and abrupt, not even telling me my eye pressure reading! I had to ask her for the readings! And the whole appointment took maybe 5 minutes! The doctore was ticked off about me not having been happy and it showed! It was very disappointing!!!

Katelyn Gonzales

A very friendly environment, both the doctors and the receptionist are nice and warm.

alaa aljarrah

Very bad customer service, the secretary is very rude , they don’t even let assistant goes with the patient in.. will never refer them to anyone and you have to wait for an hour to get to see the doctor

karan mehta

Had to wait a bit but the assistant was great. Was quick and perfect with the tests.

Series by Rida

My mom went to this clinic and Dr Lau did an Amazing job. She was treated at this clinic in a very professional way The staff was amazing specially Ashanna.

Antonio Valdivia

Doctor Pesin is a great doctor. She kindly explained to me the situation and how to take care of my eyes. I highly recommend her.

Nowhere Boundd

I’m not even sure if this place deserves a star at all. First off, throw anything you thought was true about having an “appointment” in the garbage. There will be a line of at least 5 people to check in (although it does sometimes move quickly.) They have a sign at the front desk telling you to be prepared to wait 3 hours more than your appontment time. (?????? sorry what) Secondly, BRING A LAWN CHAIR. There are NEVER any chairs, regardless of having like 8 different waiting rooms. The place is always packed, terribly unorganized, there are only ever rude and unhelpful staff. They have you running from one room to the other, sitting in different waiting rooms every 20 minutes, and god forbid you ask any of the staff for some direction. You are referred right back to the front desk. The long wait times aren’t even the worst part about this place - although 3 hours TO SEE A NURSE is a fantastic addition!! If you are planning to do anything else with your day after visiting North Toronto Eye Care - don’t. Save yourself the time and trouble and go somewhere else. 90000 thumbs down.

Thakor Vansh

Dr. Minoo Azadeh is my doctor at North Toronto Eye Care Center and she is amazing. She takes care of me like my own family member. Being an insulin dependent diabetic for over 40 years I have to take extra care of my eyes, I couldn't have found a better caring specialist than Dr. Azadeh. She is highly professional and takes action before any problem occurs. Thanks to Dr. Azadeh I am enjoying my life. God bless her.

moka nonye

The Staff was very professional and my all my tests were done swiftly, I liked going there????

Sabrina Cherubin

I had eye surgery performed by Dr Tran at the North Toronto Eye Care Clinic. Dr. Tran is very knowledgeable, thorough and pleasant and so it her staff. I felt very safe at the surgery clinic and the Elmwood Avenue office as their Covid-19 protocols was very good. I would definitely recommend Dr. Tran and this clinic.

Cathy Krar

We love our doctor! We appreciate his expertise and thoroughness.

Katherine Ing

Staff were all round very pleasant and through. First time at this location (Finch)and looked like a well deserved facelift was taking place. Dr Le was very efficient and seemed quite informative. My only complaint was that she seemed to be in a rush.

Brooklyn Alexander

Good Doctor . My only issue is they do not take feedback well. Even after I said sorry for giving correct feedback, that they didn't take well, i was met with sarcasm

Arash Jalalipour

The staff are friendly and kind. Dr. Azadeh is thorough and knowledgeable. I'm thankful to have chosen her as my opthalmologist. definitely recommend.

John Cundari

The clinic and service for my Father was excellent. They took their time and ensured all the tests were done effectively and accurately. Dr. Tran Le has been extremely supportive ensuring my father has been getting the proper care for his eyes. She explains the situation clearly and enables you to have confidence that my fathers eye care has been taken care of ... Overall, excellent service.

Elizabeth Carpio

Dr. Pesin was thorough with my eye test result. She compared my previous visit with the current one. I was happy with her expertise and her diagnosis. Thank you!

shelly faber

North Toronto Eye Care, was well organized, and patient, especially during these stressful times, as we navigate covid 19. I felt comfortable , and safe, during all of my tests and consults. Dr. Waisberg was thorough, and listened to all of my concerns. His diagnosis helped clear up some questions I had been needing answers to, for a long time.

Patsy Mustapha

Was not told that I had to do screening prior to the appt. Visit was very rushed and very little explained. Overall, doctor was pleasant.

Kayla Mandel

I've been having trouble with my dry eyes for a few years now and have tried several different medications. I was referred to Dr. Waisberg and was looking forward to finally seeing a specialist who could hopefully resolve my eye problems. My appointment was scheduled for 12:15pm. I didn't see Dr. Waisberg until 4:30pm!!!!!!! I was absolutely livid with my experience here. It was a zoo and the staff are so incredibly UNORGANIZED. All the patients in the office complained to one another about how ridiculous their system is and the assistants let patients see the doctor before me when their appointments were scheduled after me. At that point I got up and complained. My entire work day was wasted. What doctor office tells their patients to arrive for a 12:15pm appointment if the patient isn't going to see a doctor until 4 hours later. When I finally saw Dr. Waisberg he prescribed me medication that I already tried and that I told him DID NOT WORK. He told me to book a follow up appointment but I booked one with my eye doctor instead. He is a nice man, but him and his team need to do something about how they run their office. Won't be going back there.

ACM 1974

Dr. Pesin is very kind and knowledgeable, takes her time to explain things, got me last minute emergency appointments. In which I am very grateful. If you need to see her, rest assured you are in good hands.

Jacquie Baker

Doctor Yau and staff was kind, patient, and answered all of my questions. And they took the time with my dad as he’s a senior with impairments.

Cassian

She was very personable. Answered all my questions. I was well satisfied with my visit.

tony miceli

No body better than MINOO, i trust nobody else with my eyes:)

John Trimboli

It is always a pleasure to deal with Ashanna. Her smile always make me feel better.

Oriana Barbato

I had a great experience. Everything was explained to me and that made me feel calm

hamideh mohammadi

It s terrible. Very crowded and disorganized clinic. They cancel and reschedule a lot and working just for money. Some of staff and doctors are good at their job.

Rudy

Everyone at the North Toronto Eye Care at 7 Elmwood Avenue are very friendly and professional. They make you feel comfortable and relaxed for all eye examinations and treatment.

Diane Groenke

The staff at NTEC are considerate and try to accommodate your requests. Dr. Yau listens and answers all questions. I never feel rushed.

Brian Wiles

Always punctual and friendly experience with office personnel - Dr. Gill is the best. I would always recommend this business.

Paul Wadhera

I have been going here for years, Dr Der is the best you can ask for in a optometrist. He explains everything and allows you to ask your questions about specific needs.

Constantin Gheorghe

Excellent level of care. Latest technology. Thank you dr. Melville and dr. Rabinovitch.

Carol Roberton

I’ve been cared for by Dr. Rabinovitch for several years now for an unusual autoimmune disorder, including cataract surgery. I have great confidence in him and his staff and am grateful for their care. Whenever I’ve had a vision emergency, they have always seen me immediately. So appreciated. I love my doc. The staff and office is very organized. Through COVID there’s been a change that has me coming in for tests on one day and examination by Dr. Rabinovitch on another day. I drive in from Durham Region so I find this stressful and costly as I need to do this twice. I’ll continue to come though.

Sandi Miller

From the initial consult for blepharoplasty, surgery date to post check up appointment Dr. Hess and her team were very professional, knowledgable , thorough, polite, respectful and kind. I witnessed all staff following safe practices with respect to Covid and the office was constantly being dusted and cleaned each visit I made. The desk receptionist greeted me warmly each visit. All staff including Dr. Hess were very friendly and kind. They all seem to genuinely care about their clients. Dr. Hess was attentive to all my questions. I had to wait longer than my scheduled consult appointment (Just over an hour longer) but it's covid and I accept that maybe there was another patient ahead of me who may have needed more medical attention than me waiting on a consult to get information for a cosmetic procedure. All other appointments were on time. So far, I am very happy with my results. Most of my swelling and bruising has decreased and I have another follow up appointment to ensure everything is ok. I witnessed how very busy Dr. Hess and her staff are and I did not see anything but diligent, caring staff doing the best they can to accommodate their clients. I highly recommend Dr. Hess and thank her and her team for a safe and successful blepharoplasty .

Hope LaFleur

I don't know what say but what I do know is that these professionals are I guess to busy to have a proper discussion to alleviate your worst fears. They come in they then go and refer you to another specialist. All the while you are afraid of what is your diagnosis...I think a little more compassion and longer discussion on concerns would be appreciated.

Joel Castro

Nice staff and doctors but the wait was nuts don’t know if that’s how they schedule everything but it was ridiculous. Pack a lunch, phone charger and patience when you go.

Stephen Addante

One of the worst run facilities I've ever been to. I was referred here by my optometrist after I begun to have issues with dry eyes. Aside from the fact that you have to wait minimum 6 weeks to get an appointment, there are so many problems with this place. I went to maybe 7 or 8 appointments here and not once did I see the doctor within an hour of my scheduled appointment. Most times I would spend at least 3 hours here just for a 10-15 minute appointment. I've never been to a place where so many patients are complaining at the same time (for good reason) about how long they have been waiting. The office says it is out of control given that it is an emergency clinic as well but I don't see how that makes sense at all because every time I've gone the wait times are insane and all I see are patients who had appointments. Maybe other departments here are different but the dry eye clinic (Dr. Waisberg) is an absolute joke. Not to mention the lack of service you get here. After paying hundreds of dollars for treatments I was told my dryness had improved according to the numbers, however I still felt pretty similar to how I did prior to them. I was told it would be "something I would just have to live with for the rest of my life and try to manage". While Dr. Waisberg is definitely knowledgeable , it seems like he often doesn't care and is just going through the motions. There are so many other issues with this place and that's why I finally decided to switch doctors. Although I had to run all the tests again, it was well worth it as I spent 3 hours at my new doctor however I was with the doctor the entire 3 hours and was provided with different options to treat my eyes. Avoid North Toronto Eye Care if you value your time, money, and sanity.

Jessica Li

Save your time. Went her because my eye doc referred me to a specialist here. They called multiple times to confirm my appt and after I called back to confirm, they STILL kept calling to confirm. Ok, no biggie. Then the day of the appt I called them back to say I'm coming (they called AGAIN) and their answer was that my mom cancelled the appointment (which isn't possible since she lives thousands of miles away). Weird. Then they said my husband cancelled it (totally not true--he thought they were outright crazy to say that). Even weirder. Ok fine, they re-book me in the original time slot. Come close to appt time, I get to the building and see it's a $5 parking fee (they told me it was free on the phone). Then I get to the office and they tell me my doc is at the OTHER location today (when were they going to tell me this??). I expressed my disappointment but the receptionists go on about their work unconcerned. What do they care- they're just there for their paycheques. I saw mixed Google reviews before coming here and now I see why people give them 1 or 2 stars. Nice way to run a professional office. Not. You're not cut for a successful business, face it. Seriously, save your time and don't let OHIP pay unprofessionals.

leo couprie

Fantastic experience with Dr Le and all staff here

wildflower

Dr. Hess is a wonderful doctor. I find her to be sweet, caring, and thoughtful. I wish I could have given her 100 ????

Kyra Saunders

Excellent professional service and very happy with my experience at North Toronto Eye Care. Thank you!

Shirley Edwards

Everyone at North Toronto Eye Care is extremely professional and compassionate. Very good at what they do, but you can just feel the wonderful culture.

leaaah01

Dr. Rabinovitch has been my specialist for many, many years. He’s always been warm, welcoming, reassuring and knowledgeable. The wait to see him is long, as many others have said but I’ll gladly wait it to see Dr. Rabinovitch.

Stephen MacDonald

A follow-up appt with Dr Hess. Very understanding of my concerns and objectives. Very pleasant and a pleasure to work with.

Greg Pacheco

The doctor was factual in her analysis. Her examination was thorough. The diagnosis of the condition I am experiencing was able feel and comfortable that it can be solved. The staff was very helpful and able other patients in the eye care centre. All protocols related to Covid must be followed no exception.

Aviva Chepurny

Love their office on Champagne best. The entire staff is professional and knowledgable and I highly recommend.

Soheil Servati Beiragh

Clinic staff are good and organized. I was comfortable considering covid regarding my safty. Dr. Le is thorough and caring. Did LPI laser procedure with her and so far so good all is good.

elizabethannmathai

I had a chalazion on each eye for the last six months. I had been on oral and cream antibiotics , for these months. Although it would get better , it would keep coming back. I really did not want to do the surgery because when I researched online it was painful and not always a success. However for me it was the best decision I made ,and I am so glad I got it done. It is a very quick surgery and I recovered in a few hours. Dr. Hess was so good. I was back to work the next day.

Diane Feldman

Efficient, friendly staff. They follow COVID-19 prevention protocols including taking temperatures of patients upon arrival, wiping down chairs in the waiting room, and advising people not to arrive before their scheduled appointment in order to avoid having too many people in the office at one time. They explain the procedures thoroughly and answer all questions.

SIMON JUDE n AUDREY Athaide

Dr. Tran Le is the epitome of efficiency with a heart that cares for each of her patients. From day one I have had the best care possible at North Toronto Eye Care Clinic. The staff are courteous and helpful. Dr. Tran Le and her team are truly worthy of the highest commendation for the work they do. Thank you Dr. Tran and Linda and Stephanie and Shari. God bless!

Brandon Rabang

Dr. Lau is very nice and generous. She explained and educated me about cataracts and eye surgery! Highly recommend to go to her for inquires regarding your eyes.

Majid Zamani

Doctors don't even wash their hands before they put their fingers in patient's eyes to change lensses after surgery . So disgusting. They just try to show they are high class by giving away eye care bags etc. yet don't follow the basics of health care. Not recommending to any one. My mom has gone through lost of trouble because of this.

Bibin Thomas

Waited for 4 hours for a 30 min eye exam. Not coming back here

Anna - Lucia Mattacchione

My experience at North Toronto Eye Care was awesome with all the staff from beginning to end. I would recommend this to anyone as they are very welcoming even with the crazy times that we are all going through this pandemic. Also , I was advised from beginning to end about my procedure and what to expect from my first visit to follow ups. Thank you again to Dr. Theodore Rabinovitch for making me feel at ease with his in depth explanation of what’s happening with my eyes and what is the best procedure for my eyes.

Debbie Kwong

It was a pleasant visit seeing Dr. Rabinovitch. He is experienced, patient and caring (also with good sense of humor). The prescribed treatment is helping and relieving my condition.

Richard Goddard

A very positive and good experience.

Joao Pedro Teofilo

I accompanied my Mother for her eye surgery. At al time ,that I was waiting outside ,staff kept me informed about my Mom's progress before and after her surgery. Exceptional services.

Alex Levin

I am absolutely grateful to doctor Rabinovitch for giving me a chance to get my life back. And it is even more valuable now, when kindness became absolutely priceless.

Jing Wang

Dr. Hershenfeld is professionl, patient and kind. So is the nurse there.

soraya bahreini

the worst clinic i have ever seen in my life. they never care about patients. I called them many times and left voice messages to give me appointment with Persian speaking doctor but it is already 2 months and every time i call them they say OK we put notes but no action taken. ????

Parmax Office

My experience with Dr. Pesin and her entire staff, have been enriching and efficient. I value her advise and professionalism.

Julene Butler

My mom had cataract surgery this morning and I was very pleased with the service. Everyone was polish t and very accommodating.

Marinelle Mat

Horrible time magement and service! What's the point of giving appointment times if you will make the patient wait for 2 hours before seeing the doctor ? I have no doubt of the capability of the doctors but it's hard to get pass a bad overall experience and wait time.

You Ceee

Not overly happy with the service at this place. The wait time is always long, there is two floors to visit before you go to your appointment. No translators are allowed In With elderly patients. To speak to a receptionist to book an appointment took over one week to get back to me. (As there was a serious concern with the surgery that was done) I think they need to care more about the patient than the numbers

Robert Cappuccitti

I am always grateful for the professional care i receive by Dr Robinovitch and his staff.

Deepa Moghe

My experience with Dr Hess has been fantastic. The admin staff has been very accommodating with dates and time. On site staff is also fantastic. The location is very clean and nice.

Bruna Castro (Bruna Lawyer)

Dr. Hess was amazing. She was super helpful and made me comfortable in my removal from Chalazion. I highly recommend the clinic and Dr. Hess ❤️

Vijayinder Hara

Seriously can someone ever pick up the phone? No one ever picks up, you can’t justify a 40 minute hold only for you to pick up and put me on hold and then END IT, PICK UP YOUR PHONE!

Victoria M.

Dr. Waisberg is amazing, highly experienced and very professional. He is very thorough and a true gem in his field of practice. I wish there were more expert doctors like Dr. Waisberg in the field! I highly recommend him and his professional services. Thank you Dr. Waisberg!

Joseph Rizzo

Great Doctor! takes the time to answer your concerns...

Carla Marraffino

My mother saw Dr Lau during a follow up appointment for her cataract surgery. She can't stop singing her praises. She was patient, friendly and knowledgeable. She took the time to ensure my mother understood all she said and offered to contact me (her daughter) to ensure no misunderstandings took place. The whole staff @ North Toronto Eye Care is amazing. Don't hesitate to go there if you're lucky enough to get an appointment.

Jose Alvarado

Dr Hess initial appointment was very professional and straight to what we needed to hear. I'm sure the journey for our case for our kid continue this with this trend!

Senski

I highly recommend Dr. Rabinovitch. He's done an excellent job removing my cataracts from both eyes. The cataract removal procedure was very quick, comfortable & painless so no need to worry. As for the office be patient with them when booking an appointment. They may sometimes not be able to pickup or return your call but keep trying, it's worth it in the end. ** Also one thing to lookout for is that sometimes they may rebook your appointment with short notice. ** Overall experience was really good would recommend a family member or a friend to go here.

Andre Sabbagh

Brutally unorganized. Failed to explain that the appointment would last a minimum of an hour and a half as well as failed to mention that a list of medications should be brought...these questions were asked before hand.... When I asked about this answers we got were a bunch of excuses, running around the answers all the while never with a simple apology or a simple answer for the problem.

Andrea Bricks

Very professional.

L K

I just had my second eye cataracts removed and corrective vision done WOW! Such a life changing experience the staff, nurses and Dr Rabinovitch you are the best and cleanness of the facility is very good. Thanks to everyone at the clinic making my EYES NORMAL AGAIN! I definitely going to recommend your clinic Thank you again

Rob Ten

Very friendly, detailed and very professional… Keep up the very good work Doc!!!! Thanks

Mailis Saun

Dr. Hess was very patient and kind and explained everything in a very understandable way. Very professional, wonderful doctor.

vivian shapiro

I had a great experience yesterday getting my cataract surgery on my first eye! Before my operation date, I had so many questions and was such a pest to the receptionist and she was gracious and answered everything to my satisfaction. Although my actual appointment time was a bit earlier than the actual operation time, the wait is extremely comfortable in the grey leather lounging chairs with just a few other patients 4 to 5 waiting with you. The staff are incredible. They know you are nervous and do everything to make you feel comfortable and confident. They look after your needs constantly. Kudos to Svetlana, Farah and I wish I remembered all their names who were so patient, positive and kind. I got cold and was immediately given a most comfortable cozy blanket! Dr Lam is fantastic. The operation itself was painless and fast. I actually felt like i was watching a psychedelic show! Great immediate follow up care especially the very welcomed hot coffee and delicious muffin! Today I feel good and my eye is regaining good sight! Thanks everyone!

Mike klym

The entire experience at North Toronto Eye was incredible. The end results were even better. I can't explain how pleased I am. My eye sight is better than ever. Thank you Dr R & L . Outstanding results, couldn't be happier.

Deborah Rigon

Dr. Rabinovitch is a fantastic eye surgeon. All the staff at North Toronto Eye Care are very friendly and professional. I am very lucky to have Dr. Rabinovitch. May is fantastic and answers any and all questions regarding surgery. This is a fantastic wonderful eye care facility. Very happy I was able to have my eye surgery done here. :-)

Dennis Malet

Fantastic knowledgeable staff…well informed…answered all my concerns…

Yuchen Song

Professional and caring.

Giovanni Presutti

A well organized established process that was executed without flaw. Really, staff were very accommodating and helpful every step of they way. Compassion and understanding for the uncomfortable measurements was very much appreciated. Prompt responses to any questions. Explanations were very much in layman's terms- easily understood. Thank you for removing the need for eye glasses. Highly recommend North Toronto Eye Care !!

Debby Noar

I am very unhappy with my service here. Apart from Dr Pesin who was very nice, I found the entire staff and team RUDE and unprofessional. It looks like they don't care even about these bad reviews. It's like a factory moving people in and out with zero personal touch or thought. They are so busy they just don't care. The assistant rudely and abruptly told me about my procedure and then when I asked further questions about what she (the assistant) was about to do she told me I am 'nervous'. I will NEVER come here again and i will tell people not to come here too.

Steven Heitner

Very professional. Most impressed But will not know how happy I am till the final Surgery is finished.

Frank Nalli

This office is very professional, provided great service and the staff was very friendly. I would highly recommend to others.

teresa vescio

The staff and doctor were very friendly and professional. Very pleased and happy.

Anna Farmer

Dr Hess is a very kind and caring person grateful I got sent to her .

Marisa Stagliano

What can I say, they are all amazing! Dr. Rabinovich and Dr. Jess Melville, amazing and very professional. They know their stuff. Would certainly recommend them. I have 20/20 vision now. Thank you very much all.

Peter Garber

Very personable and knowledgeable physician. Highly recommended.

Annamaria Pezzo

Hi today was an excellent experience. Dr. Der was very through and polite. He answered all my questions.

odette broglio

From the initial COVID pre-screening to the final stop with the surgeon (#6), every step and staff member was amazingly welcoming, friendly, professional and swiftly efficient. It's rare to see such patience and genuine compassion in any service operation, let alone in all the staff in such a busy clinic. They are the definition of "customer care". Kudos to the manager or cheerleader that leads such an AMAZING team.

MoYo

Great, friendly, and supportive staff. Dr. Waisberg has been great all around. Attentive and caring. I've been to multiple dry eye clinics and have not been successfully diagnosed until I met Dr. Waisberg at the North Toronto Eye Care Finch. He's determined to see results and not give up. Great care all around.

Ramesh Zacharias

Outstanding staff. Extremely professional. Very efficient and caring.

Raphael Adams

The complete experience from check-in to follow-up phone consult was positive. The process was smooth, the staff was helpful and I'm confident that I got the best possible care.

Laura Farbstein

EXCELLENT Results!!! I can see extremely clearly now!!! I recently had surgery performed by Dr. Ted Rabinovitch, that is called Femtosecond Laser Assisted Cataract Surgery with Monovision Aspheric Lenses at North Toronto Eye Care. Dr. T. Rabinovitch, Dr. J. Melville and all the staff were extremely caring and kind throughout the entire process. Before surgery, I contacted one of the staff members (Ana) various times with many questions and she always responded pleasantly with answers. I had worn glasses and then contacts since I was eight years old. Over the years, my vision had worsened, especially the last few years when I developed cataracts. My prescription was -17 and now after surgery on both eyes, I can see 20/20 without glasses because of the monovision correction, and I do not require glasses for reading. I would highly recommend Dr. T. Rabinovitch, Dr. J. Melville, and the entire staff at North Toronto Eye Care for your surgery! Thank you so much!!! Laura

Stephanie Tartick

Great doctor but unacceptable wait times. Was waiting for 2 hours and the waiting room was insanely busy! No social distancing whatsoever.

Leslie De Rego

Good doctors, management is a DISGRACE!! They take too many appointments and make everyone wait 4 hours in the waiting room when they already have appointments. Shame on you! Patients are mostly seniors who can’t stand waiting for hours standing up - when there are no more chairs. I saw a woman throw up on the side because they left drops in her eyes for too long which made her dizzy. Only then did they pay attention to her.

Georgiana Mihajic

I had an amazing experience with Dr Theodore Rabinovich. He is professional, friendly, warm, definitely knows his job. I was almost blind and he removed the cataract in my eye which made me see well again. He also has amazing staff who are really welcoming. I will definitely recommend him to anyone who wants A1 service and excellent service. Thank you so much Dr Theodore. Regards, Georgiana Mihajic

Dianne Gould

The staff were friendly and I was seen in a timely manner. As far as Covid protocols go, they were very organized and clean. I never felt unsafe or unable to keep a safe distance from anyone else at the clinic.

Deborah Telford

The clinic works to be a safe place for its patients. No matter how busy she is, Dr. Person takes time with her patients always with a smile.

Marleine Tannous

I went on time as schedule ,but I waited a little longer ,but after I get to see DR Azade I was satisfy from the time given to me to explain my latest scanning

Josie Mastrella

The doctor was great. Your staff at the Finch and Weston were terrible giving me the run around. I was told i could go in the office with my mon when i went to site in C area someone told me to leave. Then another person came and told me to go back went back was told again no more chairs. I was not even sitting on a chair. I dont think they have customer Service skills.

Josie Panin

Excellent service. Clear and concise information provided for an informed decision. Everyone was professional and knowledgeable.

Sandra Bisnath

Please do not post my rating publicly. I would like to have it remain private. Thank you.

Apple Jack

Doctors are good but the staff members are grumpy, unprofessional and sloppy.

Romica Danila

My eye surgery performed by Dr. Rabinovitch was one of the best experiences I had. I am very happy with the treatment I received ,his professionalism and patient care made the procedure very safe with an excellent outcome.

Khang Le

The best Eye care doctor !

Isabella Provenzano

Clean, punctual, professionalism.

Asanka de Silva

I have been a patient of Dr. Tran for the past years. She and her entire team have provided great care over this time. I really appreciate that I don't have to wait for a long time to see her. Her communications are clear and concise. She responds to all questions.

Mr Me

Dr. Tran Le is a competent doctor. The clinic's appointment punctuality (Elmwood location) during 2020 needed improvement, one time we waited 3 hours with a confirmed appointment. Their punctuality improved in 2021 during technician testing along with process change to virtual telephone calls from the doctor. Dr. Le appears to have a heavy caseload. Constructive feedback for Dr. Le is to limit her use of technical-medical jargon and simplify in lay persons english during read out of diagnostic reports. In her haste, we felt we did not get a chance to ask questions and it felt like a rather legal one sided "discussion" to disseminate the information.

Chris Pulley

Very efficient check in for appointment. Offices and waiting rooms are very clean and updated. Dr. Der was on time, efficient and pleasant to work with as always. Also had the retinal Autofluorescence scan completed. Staff were efficient, pleasant and professional. Highly recommend North Toronto Eye Care!!!

Nello Basso

my experience, from beginning to end, was excellent. Dr R and his staff are top-notch.

Linda Talarico

Dr. Rabinovitch & Surgical team are exceptional. I was so impressed with my Mother's cataract surgery, she received top notch care all the way. At 85, she can see better then me... I was amazed how the Eye Center @ 2 Champayne Drive, was so professional and organized ! Special thanks for the Surgical Nurse Fatah, she was very caring with my Mother. I Highly recommend anyone who is looking for a Great Eye Dr. to look no further.... I am thinking of correcting my vision...one day and Dr. Rabinovitch... will be called on.. Good Luck Team for your continuing professionalism 10 Stars!!!

Mr. P Chillout

Dr. Pesin is very knowledgeable and caring. She took great care of my elderly mother. The admin staff, however, leave much to be desired. At times they forgot to call back with follow up appointments. Other times they seemed disorganized, keeping me from consulting with the doctor on some of her visits. I understand that with the pandemic certain protocols need to be followed. But the staff must take into account that certain elderly patients, ones who’s first language is not English, rely on their family members to advocate for them.

Avelina Collado

Dr Pesin is a professional and amazing person..Dr Waisberg is cool..funny and very calm...highly recommended...Great job North Toronto Eye Care..Just continue your good attitude towards your patients...God bless all of you...

Albert Haddad

Despite of being busy, NTEC staff and doctor Tran Le did what they could to make my visit a success. Thank you all.

Ron Klein

My appointment with Doctor Lau was excellent. It was handled with professionalism and understanding. She took all the time necessary to address all my questions and concerns. It was a pleasure dealing with her. She is very knowledgeable and reassuring.

Dan Whiteley

Dr. Pesin and her team were pleasant and efficient.

Giulia Di Girolamo

Arrived on an emergency basis. Lisa and front desk provided me with exceptional service. Didn't mind the short wait as there was plenty of seats available in the waiting room. The staff was knowledgeable, helpful and caring. They provided me with excellent service and would definitely recommend this clinic to anyone. Left me very reassured and confident about my appointment. This place was extremely organized, clean, and professional. Thanks to all for all your hard work!

yasser fatihallah

I have seen Dr. Nataly Pesin for my eye issue in the past few months, she helped me a lot and gave me a geart care and medication to solve my eye issue. Thanks a lot Dr. Nataly

Fariba Gholizadeh

Dr. Minoo Azadeh is amazing.she is knowledgeable, caring and very helpful to all my family members.

Helene Garcia

Very professional, provided information we required and answered all our questions in a way we understood ????

Diana Caruso

Friendly atmosphere. Great secretarial staff. Dr. Der is amazing. I wouldn't change him for anyone else. He is beyond kind and caring but also has a great sense of humour and so down to earth. I would recommend him 100% to everyone for eye care. He is the best I've ever met and I always look forward to our appointments. He truly is one of a kind.

Mary Lou

I am so thrilled with the outcome of my cataract surgery! I had very high myopia & astigmatism & have worn (very thick) glasses or gas permeable contact lenses since I was a young child. Dr. Rabinovitch & his team performed miracles! I still wake up & automatically reach for my glasses & I think to myself that I need to take out my contacts, until I remember that I don’t wear them anymore. I fully expected that I would need to wear some form of corrective lenses post surgery but have been pleasantly surprised. The FLARCS technique & Dr.Rabinovitch’s expertise & skills made a world of difference for me & i’m so happy. I also appreciate the time he took to explain everything to me & allay my anxieties. I only wish I had done it sooner. I also want to thank his nurse Svetlana who was exceptional in advance of the surgeries & on the surgical days. She provided excellent teaching, physical care, reassurance & support which helped me feel calm & confident about the procedures. Thank you to this great team!

Ian D'Mello

Long wait to see the doctor and the parking system is horribly complicated, the worst I've ever encountered.

Jenessa Chow

I don't usually write reviews but my mom and I had such an exceptional experience at North Toronto's surgical centre that I had to. My mom went into surgery today and I found this facility to be one of the most seamless medical clinics I have ever been to. The staff was efficient, helpful and friendly. I would and will recommend this place to anyone who is looking for a good eye surgeon with great staff. Thank you for all your hard work.

Luis Amaro

Amazing, I can see my golf ball flying again. Very professional and caring. Treated me like family. Highly recommend.

joe jordan

The North Toronto Eye Clinic certainly have the staff you want to be there for you. Starting right from the friendly reception, to Dr Robinovitch and Dr. Anita Lau who will discuss the options and guide you through the decision making process. I will share the outcome of cataract surgery later Kind regards Joe Jordan

William Chua

Great eyes care centre.

Darlene Canetti

She is kind and patient & very good at what she does. Thank You for making me feel comfortable & safe

John L

Dr.Rabinovich is a terrible doctor! Very rude and incompetent! Doesn't do anything, besides talk nonsense. All he is good at is wasting the patients time. No help at all.

Lucy Maida

I have been seeing Dr Lau for some time now and she has been amazing. Very helpful and a great demeaner. Frank

Ruby Sanin

My husband was referred for emergency laser eye surgery at the Oakdale clinic with Dr. Gary Yau. There were too many patients but the clinic is well organized. It was a long wait but worth it. Dr. Yau thoroughly checked my husband's condition and very well explained what the surgery will be. Had our 1st follow up yesterday and basically had no problems at all. Thanks to Dr. Yau and clinic staff. Excellent experience so far. Will have my check up this month end with another doctor and hopefully get the same service.

Freda Gordon

Great experience. They were right on time with my appointment. The tests were thorough and everything was explained. Very good customer service.

Laurie Barber

Friendly, thorough, timely

Amir Nosrati

Very slow, unorganized. They care mostly about money. From the moment you park to the moment you want to see a doctor. We wanted to see the doctor for just a consultation, so far waited 3 hours, no sign of doctor but they keep throw tests on us to get money from OHIP, tests that might be needed for surgery that we did not choose to do it here or not and that’s why we booked the consolation to discuss the plans and price, that’s it. It is basically the money from taxpayers that came from unnecessary tests they do! Very unfair and disappointing. ------------------------------------Update: Jan 30th Dr. Theodore Rabinovitch called me on my private cell and spoke to me about the above google review in a very angry way. He told me: you MUST NOT write any negative comments anywhere online and threatened me if I write any comment, he will follow the case with his lawyer. (Which shocked me!) I said I did not complain of singular person but about the inefficient clinic system. He also mentioned I am not allowed to enter the clinic anymore. (I did not know he is the owner of whole facility until he told me). He cancelled all my father’s appointments and surgery scheduled with him, although my father waited more than 1 year to see him and given almost 9 months for the surgery from now. He behaved very bad and offensive. I got ashamed and disappointed that he is a doctor in Canada as doctors should respect people and should know ethics. How should I trust to leave my father’s eyes in your hand when you are threatening me that you are angry and if you do surgery you might harm him? This is my opinion and I have the right to express my opinion and this is Canadian democracy. Based on Canadian acts rights and freedoms, every single individual has the right to comment and freely talk about a situation in the frame of law. He also acted not fair towards where I come from and my background. He mentioned “Go home then”!!!! after when I talked about such abuse from the health care system. I am Canadian and this is my home, no one can talk to me like that in a multicultural country like Canada, I replied. He was keep threatening me and made me so angry, sad, and caused me anxiety.

Dolores Doucette

Dr. Hess has a great way of making you feel comfortable, at ease and anticipating your needs. She patiently explains procedures to you and is highly skilled at her craft. Dr. Hess is someone to recommend to your loved ones.

Atef Besada

Excellent doctor and excellent service

Carla R

all of the staff at the clinic are friendly and welcoming and the environment feels safe. Dr. Pesin was great and very pleasant to connect with regarding options for my moms eye care.

Jason Bourne

Had an 8:45am appointment. Only upon arrival was I informed that not only would the appointment take 2 hours but that there is a 2+hr wait time. Needless to say I had to leave. People have jobs. Completely incompetent.

Sid Farkus

Dr. Yao is very smart and competent. He is obviously well qualified and educated. I did not, however, find him very forthcoming in providing information about my condition. I noticed myself asking follow -up questions and having to pull the words out of him.

Shawna Flynn

Booked an consultation with Dr. Hess to remove a cyst over my eye. Dr. Hess was very friendly, however her assistant Becka was extremely rude, condescending and dismissive. She wanted to charge a $100 cancellation fee for an appointment that was not confirmed. She wanted to argue with me about their process that was never properly explained. It resulted with me cancelling anything to do with North Toronto Eye Care. She was very unprofessional and Dr Hess should really evaluate who she has hired to represent her and the clinic.

Dorothy MacLeod

I was immensely pleased and grateful with the results after Dr. Rabinovitch lasered my eyes. I can now read the paper, work on my computer. Also he was very accommodating with seeing I was finished allowing me to connect with my Wheel-Trans pick up. Thank you Dr. Rabinovitch I have my life back.

Mariama Jalloh

Dr. Clement is excellent, and he know he job very well.

J B

Both Dr. Rabinovitch and Dr. Lau are very knowledgeable, do excellent work, excellent customer service. Team at Champagne location all very fast and efficient, do great work and have outstanding customer service. Team at 2065 Finch, some are fast and efficient while others need to improve their focus and become more efficient. Finch location took over 2 hours to do testing on one eye while Team @ the champagne location does the same or more work in 1 hour. Hence listed 4 stars instead of 5). Everyone at both locations have excellent customer service. Lastly, for everyone that is paying to have surgery done and needs a prescription after the surgery, please ask admin team to add code 393 on the prescription; it is required as it states that due to eye surgery you require this prescription and the prescription is then covered by OHIP (for seniors). If this code is not on the prescription (after surgery) then you will be asked to pay for the prescription. Overall great experience, outstanding work done, excellent customer service.

Luis Garcia

Fast, professional and knowledgeable. I have no hesitation in putting my eye health in their hands.

Ner Ramos

I had a laser surgery with Dr. Le last week and it was actually the second time I went to the clinic. They made me feel very comfortable. Everyone is very friendly, treated me with lots of patience and I had answer to all questions I made to Dr. Le and her assistant. Very professional and polite staff. I had a very good experience and highly recommend this clinic.

Sheetal Mehta

Over three hours of wait- when I finally did get to see the doctor, he could not find the tests, the reports were not uploaded! The technical office that does the tests one week prior to the appointment is disorganized- I had to go back and get the test done again and then wait again (though only for ten minutes this time) to see the doctor. The doctor is a nice man- but his scheduling team and technical team do not believe that a patient's time should also be respected.

Stephanie Ferracane

I did a minor surgery on my right eye lid today and Dr. Pesin was fantastic! She is professional and, I got the sense that she really loves what she does. She told me exactly what to expect, which made me feel comfortable and she was easy to talk to. Overall, I felt like I was in very good hands.

Nader Nekoui

A very knowledgeable and detailed oriented ophthalmologist. Dr. Le is also genuinely a kind individual who cares about her patients. Same goes with her staff in North Toronto Eye Care clinic. Very caring and helpful to patients. Thank you all!

Bina Mistry

Dr Hess has been a huge advocate for my eye care. She went over and beyond having various investigations done. After getting a procedure done I had some concerns post op. She called me from home to consult and the next day she squeezed me in for an appointment. At the appointment she was super nice, reassuring and validated my concern. Read some mixed reviews on her but I must say she delivered the best care to me. Thanks Dr Hess; appreciate all you’ve done.

Mohamed Alli

The service was great.The nurses did a great job.Dr Robinovitch did an excellent job.My eye is healing well. Thanks guys

gabrielle meunier

Very pleasant Doctor and takes great care of my eyes.

Linda Pellegrini

Dr. Rabinovitch was very patient and personable. Gave me time to ask questions. He and his staff provided a very comfortable environment and explained every test procedure.

James Smith

I have been going to Dr. Pesin for a couple of years. She if friendly, professional and knowledgeable. The staff from the front desk to all of the technicians who assist are patient, friendly, very kind and helpful I highly recommend Dr. Pesin for special eye care. Jim

Dave Mannamplakal

Dr Gary Yau is excellent . I got my vision back with his immediate response to the problems I had with the cataract surgery. All the staff at the clinic are polite and well behaved.

Daniel

Becca was my laser eye surgery liaison. I had questions regarding a test. We went back and forth a couple times by email, but I was still unclear so I called her. Right off the bat she was flippant and defensive. She said things like "I don't understand why you're confused" and "We know what we're doing here". The next day I had another question so I emailed her. She replied without answering my question so I sent a clarifying followup, to which she never responded. So I phoned TLC directly and they answered my question quickly and without a fuss.

Melanie Marchello

Dr. Gary Yao is both a knowledgeable and highly competent doctor. He takes the time to explain procedures and has a very calm manner. His expertise in retinal care is amazing, I would recommend him!!! Also, the staff is kind, efficient and caring. Keep it up North Toronto Eye Care!

Larisa Litsky

I had my surgery done in North Toronto Eye Care and would like to thank doctor Ted Rabinovich for giving me new eyes and making me feel so comfortable and worry free .Also doctor Anita Lau for excellent care at the post surgery appointments. Thank you to the staff of the clinic.You all are great , professional and friendly. I am very happy with the service and highly recommend this clinic.

lawrence feld

This is an incredible office in all respects - even with an incredible flow of patients both Dr. Rabinovitch and his support team are consistently professional, light hearted, accommodating and so helpful. I can't thank them enough for the care I've received for so many years.

Dan Da Re

Had cataract surgery done at this location. Efficient operation with very friendly staff - results worked out well.

Susan Pietrangelo

Both my appointments with Dr. Pesin were very professional, and competent. It was a pleasure to interact with her, and she and put me at ease right away. The proposed options for my cataract eye surgery were not rushed and very thorough. Other staff at the Clinic were very polite and made sure I never waited long to be seen. By far, this was the best eye care I have ever experienced.

Debi Wittke

The 31/2 hour wait was excessively long because of a staff shortage. The staff are courteous and explain the procedure, cost and follow up in great detail. All Covid regulations are followed.

garry newton

My Cataract surgery was completed on November 5th.2019.I am completely satisfied with the outcome and wish to extend gratitude to the outstanding staff of nurses, counsellors and technicians. I would highly recommend North Toronto Eye Care and especially my surgeon Dr.T.Rabinovitch a very professional and caring Opthamologist. Thank you all very much.

WENDY CHOW

Dr. Yau is very patient and knowlegable specialist who explained details of your problem and also very effective and efficient in solving the your questions regarding your eye problems.

Bud Korol

She is the best in her field.

Lab Rat

Friendly, professional staff. Dr. RABINOVITCH is fantastic!

sabrina boras

I usually am not one to write reviews but I felt I had to because I had such a great experience with Dr Hess. I had upper and lower eye surgery about a month ago and I am very happy with my results . Usually I would have gone to have a few more consultations with other doctors but Dr. Hess was the only one I went to because right away I felt completely confident that she would be the one. She is amazing! I felt well informed because of her experience , I didn’t feel rushed, she is very patient and kind. I felt very taken care of, I was able to contact her personally after hours for any concerns I had after my surgery and she responded immediately. Her staff is amazing I spoke to Becca several times and she too always responded back to me immediately. Overall a great experience with Dr Hess and all the Staff, I would highly recommend Dr Hess to my family and friends

Paolo Gobbatto

Dr. Theodore Rabinovitch is a kind - caring and compassionate Doctor. It's difficult to tell people that there are issues with their eyes as your eyes are your lifeline to living. He took the utmost care of my Mother, explaining to her Macular Degeneration and what to expect going forward. He encouraged her to look at life in a positive way all the while trying procedures to restore as much of her sight in her one eye affected. I highly recommend him as it's difficult to find a Doctor these days that truly cares about his patients. Thank You Doctor for helping and being there for her in time of need. God Bless

David Caruana

Dr Der is a great optometrist. He is very detailed and knows his stuff. Thank you for a great visit today.

Carolyn Jemmett

Dr. C. Der has been my Optometrist of choice for the last 10-12 years if not longer. He has always explained any problems and directed me to specialists if required. I find his manner very calming and personable. I would and have recommended Dr. Der to friends and family.

Narges Admin

I will never go there again. Very unorganized, waiting time with the appointment is about 4 hours , unprofessional

Dawood Ajmal

Doctor Pesin is very knowledgeable and intelligent. Answer all my questions.And made me satisfied. Thank you very much

Chenzhu Bai

Very good experience with Dr. Yau. He is so nice and provided me the laser treatment for my eyes bleedings, I feel better than before when I saw Dr. Yau. Thank you so much!

Raj TnT

Very nice and she explained everything to me.

Debbie Swartz

Wonderful Doctor. Very well-run office. Highly recommended

Adib Mannan

My mom was treated at this clinic in a very prompt and professional way on September 20th. Dr. Pesin was very calm as she treated my moms serious eye illness (scratch on her cornea). We are very thankful to Dr. Pesin and the receptionist Ashanna who were incredibly helpful at this efficient and caring clinic.

John Prioste

Friendly, courteous, and knowledgeable. The appointment was for my elderly mom, who felt very comfortable with the doctor during the examination/consultation.

Maria DSouza

Great experience. Everything was managed extremely well and felt very fortunate to have my family member be treated by Dr. Rabinovitch. A very kind and humble person as well despite the vast experience, skill and knowledge he has. Thank you very much Dr. Rabinovitch and team

oscar perez

Hi there: I arrived and followed the COVID-19 protocol inside the clinic, waited and was called to see Dr. Tran, she checked my eyes and prescribed some medication to improve my recovery. All done in a professional manner. Thank you

Phil Usprech

IF YOU WANT PROFESSIONALISM , GREAT BEDSIDE MANNER , AND A FEEL GOOD EXPERIENCE THEN THIS IS THE DOCTOR YOU WANT

frances giorgio

My husband was very satisfied with the experience at North Toronto eye care centre. The staff was very polite and helpful. Dr Theodore Rabinovitch was very patient and thorough with us.

Home Dimitrijevic

I have been to this clinic last year. Dr. Natalie Pesin was very nice and pleasant. Dr. Rabinovitch was the exact opposite- arrogant, rude, not helpful at all.

David Dunbar

An all around pleasant experience. The information pamphlet received with the appointment confirmation provided an understandable introduction to my condition and what services and treatment are available. The in office experience was dealt with professionally in a covid safe environment that ensured a worry free visit. All matters concerning my condition were throughly explained and discussed with recommendations for onward progress and treatment being mutually agreed to. I left the appointment feeling secure that my health, vision reparation and future interests are at the forefront for my return to better vision.

Mohammad Islam

Caring and helpful, I have enjoyed my visit, I am a Glaucoma patient expect eye pressure check up more frequently, this arrangement could be a better follow up. Thanks.

Doile James

Just remove a sty it was quick and easy, very nice doctor, staff and service...I'll recommend any one,keep up the good work

yin tse

Dr Nataly Pesin was right on time for my appointment and was very courteous to take over from my previous eye specialist. She was very knowledgeable and answered my questions promptly with openness, making me feel very comfortable about the connection from the get go. I'm very happy to have her as my eye care giver.

Andy Antonovsky

This is the wonderful clinic with wonderful doctors with wonderful attitude. Regrettably, they are busy, and it is not easy to get an appointment. This is because they do miracles all the time and people love miracles.

Pat Lando

Dr Rabinovitch was awesome he actually clarified a very important aspect to my surgical procedure and he made an adjustment to my procedure minutes prior to the operation after conducting a pre-conversation with me regarding my expectations after the surgical procedure. I am now totally disappointed with certain aspects of my vision the morning after and my expectations have not been met caused by and can directly be attributed to misinformation relayed to me prior to the operation by North Toronto Eye Care. This is by no means a reflection of the superlative services provided by the Bronson Hospital on both occasions for my surgical procedures. I will be taking up my issue with NTEC on my post surgery visit scheduled for August 17th.

Sandra Campbell

Doctors and staff are very nice.

Mirela Turner

Outstanding professionally!

Mary Spano

Dr Pesin is very helpful, informative and professional. She takes her time with her patients. Would highly recommend her.

Samir Messiha

Great doctor. The best doctors for Eye surgery and for Eye care. I am very happy for the surgery he did it for me

Honey Rosario

I am glad/happy I did proceed for my operation. The Doctor is so fast and accurate and keep the patient at peace of mind. The Doctor is very professional and very kind. I will recommend this facility to my friends 100% definitely, Thank you.

Nickie Wong

Other than wait time (over 90 mins) overall experience is positive from COVID check-in, friendly/support staff, protocols and signage within the clinic is clear and well managed.

daniel pouliot

Spent over two hours in different waiting areas. In these times do you really want to be cooped up with people coughing and a staff member constantly sneezing?? Not happy!!

Anthony Cuddemi

As always, Dr. Hess and her team were excellent !!!!

Randy King

From the first time I walked in the door I was hit by all the literature for the covid 19 protocols for the office. They were clearly written and in plane site. The next item was a person who was in the protocol PPE and asked me all of these questions. Than Rose at the front desktop was so helpful and polite and honest with me. Rose sent me to exactly where I had to go to see a person named Syliva, Again I was asked specific questions to verify who I was and than explained in terms I could understand what was going to happen in the eye examination. She was so polite and courteous as well as professional. Sylvia than sent me to my next person who was Gigi and she was not only the polities, she walked me through the eyes test and even helped me to keep my eye lids open since they would not open all the way up. It was incredible. I had to sit while there was 2 people in front of me for the next eye exam. That person was Ally and he was so amazing in patience with the elderly patient. It took a while to get the test down with the patient and Ally just would not give up with the patient until the test was done. He kept on explaining to the person what to do in such a soothing voice and calm voice. The person just could not stop making mistakes and Ally kept on saying, thats ok, we will get it, just relax, take a breath, we will continue when you are ready. Thats what Ally did. When it was my turn, Ally told me to hold on a minute while he wiped down all the equipment and than told me to sit down. Ally explained what he was going to do and told me when to blink and when not to blink.Before I knew it the test was over and he explained that I was done and that the doctor would get my results. Ally made sure that I knew when my next appointment was and with who. I was told I could leave. Now with the pandemic, I had smoke coming from my running shoes since it too no time for me to leave the building. It was overall a good experience, but I am still afraid to got out. The place was very professional, fun, enjoyable, and trying to do their best to keep all the covid protocols in place, from getting off the elevators to the examination rooms. Thanks guys....Rose, you are the best!!!

Peter Dipaolo

I found the staff to be very professional. Dr. Rabinovitch is highly skilled and knowledgeable. I would highly recommend Dr. Rabinovitch and his team at North Toronto Eye Care.

Victoria

Dr. Jon Waisberg and his staff are very professional. I highly recommend the North Toronto Eye Care Clinic and especially Dr. Waisberg for his expertise and impressive credentials. Thank you.

Pat Kincaid

Superb service year after year.

Silvana Lanzara

The clinic's staff is friendly and courteous. The doctor was informative and specific. Very professional yet friendly. Overall a very good experience

Bianchi Marina

Extremely busy office but a good flow. Even with Covid, I feel safe and Dr. Yau and his team are always kind & professional. Awesome care.

Rose Costa

The doctor and his entire health care team took great care of my mother. The cataract surgery process was efficient and she is very happy with the results! Many thanks to these great health care professionals.

D J

My mother had cataract surgery performed on both eyes by Dr. Rabinovitch with outstanding results. Dr. Rabinovitch is highly skilled, informative and compassionate about his job. He puts patients at ease and provides excellent results. All the staff are well-trained and pleasant to deal with. Kay always provided excellent service and went above and beyond expectations to assist patients.

Moji Afshar

Dr. Anita was so experienced, professional and patient to answer all questions with a very understandable way of knowledge.I was so confident that her advice is only for my benefit. Thank you for the great experience.

Lory Mirabelli

My mom's experience at the clinic was fantastic both times! She went for Cataract on both eyes! The entire team was kind, knowledgeable, amazing bed side manner and very caring. Thanks again!

Gabriele Conte

Very professional and I am very happy with the results!

Harsha T

I had retina laser surgery for my left eye after recommendation of doctor at North Toronto eye care. I had issues with dry eyes and was referred by other optometrist. Doctor convinced me to go for retina laser surgery for my both the eyes, perhaps I needed only for left eye. I am so disappointed after 2 months after surgery, My vision has become worse for left eye, I am so scared. I will be visiting doctor again soon in a month since they told 3 months visit is recommended but I wasn’t expecting my eyesight to become this worse. I will wait and see how it shapes up. New update - my appointment was cancelled because of covid. I never got a chance to see the doctor again. After more than a year now, I feel better as eye strength and vision has improved. Still giving two stars cos of side effects or post surgery issues.

Riffat Salman

Technicians very efficient. Dr Hess professional, attentive. No long wait. Unfortunately, the medication prescribed not covered by OHIP

alex kornel

Perfect experience - start to finish.

Muna Mohamed

The doctors at this place are very well educated and competent at their jobs. Unfortunately some of the technicians that work at this facility are covertly racist. To give one example of these experiences; while in the waiting room I was approached by a tech and asked to keep my talking to a minimum. There were many other people speaking to other individuals and on phone calls. The tech walked straight to the end where I was sitting and only asked me (who was not on a phone call at the time) to please keep my talking to a minimum. If the tech had walked to each section and told the people sitting in each waiting room to keep talking to a minimum, that would have been perfectly fine. But to walk directly to me only, ( a black Muslim women wearing a hijab), and ask me to keep quiet, is a covert way of singling me out and enforcing this ‘keep quiet’ reminder only me.

DW

During my 2 recent appointments with NTEC as a new client, I have been very pleased with the care I have received. Dr. Le is AMAZING. After a thorough examination of my eyes, she alerted me to 2 diagnoses of which I was unaware and prescribed appropriate medications. She is also very pleasant, as are all the staff that I have met at NTEC. Whether it is scheduling, paperwork, eye examinations, testing or consultations, I have found the team at NTEC to be efficient, highly skilled and caring. My recent appointment with Dr. Le was equally, if not more, rewarding. Tests received confirmed a previous misdiagnosis although the treatment for now is the same. My eye pressures were down by 20%, possibly due to her direction to take one of the drugs in the morning, versus the evening. Dr. Le offers many valuable insights (e.g. optic nerve measurements) and suggestions during the visit. I also want to again compliment the technician for working with me to ensure the most correct test results are achieved.

Ivana Tran

Showed up for them to tell me the appointment was cancelled. They said they didnt have any way of contacting me, but when I emailed them they had my mom on file. Who accepts patients without their contact information??? Even when I emailed them a question they were not helpful. Totally useless and I've only been in the building for less than 15 minutes. Doesnt even deserve 1 star.

Adenike Oluwaseyi

My experience with dr yau, dr Azadee and dr lau has been great. They all contributed to improvement of my vision tremendously.

Alex Dookie

Avoid this place because they are just interested in money... they do not care about patients.. I took my mother to this place for an appointment and had the worst experience in a healthcare facility... they are disorganized and the owner seems to not care about the patient.. I enquired about their booking systems and apparently they double book and even triple book appointments every 15 minutes... which is ridiculous. How can they double book every 15 minutes and care for patients properly. They also try to force you to pay for tests that the doctor should be doing.. I think if all the patients report them to the college of physicians they will shut this place down...

Valentina De Filippis

I had a pleasant experience with Dr. Rabinovitch I was seen in a timely and efficient manner in the office. The office was very clean and organized. I would definitely recommend North Toronto eye care for any of your eye needs. I had my cateract surgery at the the hospital on 243 Consumers Road. They were all friendly, warm helpful and courteous. Dr. Rabinovitch was so pleasant calm and so positive. He has a special gift and I thank him for treating my eye with such care. Thank you Dr. Rabinovitch for giving me my sight back.

Doris Qoshja

Dr. Robinovitch is absolutely AMAZING!!! I brought my mom in to get her eyes checked since she was having a few problems! He was spectacular went threw a step by step process of what needs to be done and what steps we should be taking next! I highly recommend him to anyone who is looking for the highest level of professionalism!!! 5 STARTS!!

Zlatko Pavlic

Very good and organized service.

Marta Alvarez

Dr Tran wasn't only worry about my eyes but my whole well been. She sent me to Dr.Yau. I am so lucky . In North Toronto at 7 Elwood, they are all great , stating from Shary the magnifecent receptionist. THANK YOU.

Zizi Gooloo

He is a very patient and dedicated doctor. He thoroughly went over everything with me. Highly recommend.

Javier Guerrero

Dr Lau is a real one! I came in with a pain problem, she showed genuine care and did everything she could to help. Would recommend.

Gino Campoli

This was the first meeting with the Dr. He was thorough in his assessment. Plan to proceed with his suggestion to correct my eye problem.

Ann M Hanrahan

DR Li is very professional in her approach. She is extremely thorough in her examinations. Dr Li is friendly and appears to be caring as well. I found her to be quite knowledgeable, in fact extremely well trained. She referred me to a top specialist and ordered the tests she felt I needed. The office was busy during my appointment but I did not have to wait too long. She did not rush me through my appointment. As I mentioned earlier, she was very thorough in checking out both my eyes, not only the eye I was referred to her about. I would definitely recommend her.

Daniel L

Doctor Yau did my laser treatment that I needed for my torn retina. He is very professional, friendly, and got my procedure done properly and efficiently. I had no pain during or after the procedure. The nurses and other staff at the clinic I did find very friendly as well. Reason for the 4 stars not 5 is the waiting. Whoever is doing the scheduling of appointments should honestly be replaced or demoted. I've been there three times, and each time I went in exactly an hour and a half after my scheduled appointment. Nobody even comes out to tell you or apologize that they are running late. They clearly have no respect for people's time. Even having to go three times. The first time to take pictures of my eye. The second time to tell me the results of the pictures (which I already knew from my eye doctor appointment - which is my torn retina) and to schedule a laser appointment day and time. And the third time to do the actual laser treatment. So honestly this all could have been done in my opinion in one or two visits tops.

Goldwyn Chan

Dr. Gary Yau did a wonderful job for both of my cataract surgeries. He clearly explained the whole process involved in the various measurements needed to determine the optimal replacement intra ocular lens to achieve 20/20 distance vision along with the recommendation for femto laser surgery for the best outcome. The thorough post operative followup was much appreciated and I felt that my eye care could not have been in better hands. The staff at NTEC and North Toronto Eye Surgical Centre were very efficient, knowledgeable and supportive throughout the whole process. Dr. Yau has exceeded my expectations in my eye care and I look forward to our ongoing annual followups.

Debbi Golden

Dr Rabinovitch is an amazing doctor. He is caring, and very helpful and smart. He is a special doctor. The North Toronto Eye Care Clinic is the best in Ontario

R. Ram

Took my dad for the first time to get checked up. Appointment went by pretty fast. Only thing that i didnt like was that one of the nurses there was im guessing in a bad mood and taking it out on the patients and my father. It really upset me... but everything else was okay next time i go i am going to make sure that he doesnt get her again.

Edward Ciantar

Very clean and professional facility. Doctors and all staff were so friendly and caring, tending to patient's needs and care with true care and diligence.

hiep hao

nice and tidy staff and doctors

Emilio B

Had a procedure done by Dr.Rabinovich, he was super nice and informative. Explained how everything would be and what i would need to do. He took his time and asked me multiple times if i had any questions of concerns. The front desk staff are super helpful and welcoming, overall great experience

Antonnette Possamai

I have seen Dr. Pesin for two appointments and both experiences were positive. Dr. Pesin is knowledgeable, professional, honest and friendly. She takes the time to explain things and I never feel rushed. I am very grateful to have her as my eye specialist. Thank you Dr. Pesin

Donna Sharp

Very thorough and friendly service. Was helpful in explaining what she was doing and how to access the Phonax app.

Nur Abdi

Doctor Yau and staff are professionals and care every one to the highest standards in health care and I’m pleased eye care I have received. Thank you all front line workers in this uncertain time and I definitely recommend North Toronto eye care.

Lawrence Gelberg

I found everyone was very friendly and explained things fully and answered all my questions.

alessia venditti

The staff at North Toronto Eye Care Clinic are amazing! My mother had her cataract surgery at this clinic and she is so happy with the entire experience. A big thank you to Dr. Rabinovitch, Dr. Lau, Ashanna and Rose for your kindness, professionalism and your dedication to your patients.

Liviu Damian

Professional .kind Dr. Tran Le the best after a bad experience at different place (not North Toronto Eye Care) and different doctor.Thanks Dr. Le

Louis Christakis

I found the clinic to be efficient, the Dr. took his time with all his patiences to answer their questions

Bonnie Thai

The receptionists or whomever is taking my calls on multiple occasions, clearly aren't doing their job right and just don't know how to do it. I've had to reschedule my mom's appointment several times. One time we missed it, which is our own fault, but no one called prior for a reminder or followed up with why we missed it, which I believe should be protocol since many other offices do so for their patients. When I did confront them about it, they instead LIED by saying that they did call us several times to remind us about it but no one answer, when I checked the 'missed calls' list there were no calls from the clinic... When I called to reschedule our appointment, the person on the phone said that someone else would contact us because they currently can't find an available appointment slot for us, so someone else will call. After days of waiting, no one called so I had to call them again. They finally gave us a time slot for a phone consult of 12pm-1pm, but they did not call us at that given time so I called them to see what's happening and they said that the doctor cannot speak to me because he has other patients that he is seeing and can't speak to me until after the clinic closes and he's done with the clients which is after 3pm when I have to start my own work... why give me that time slot if he is unable to speak to me that day and waste my time waiting for a phone call that could not even happen since he has other patients. Then I have come to find out that Tuesdays are the designated day when the doctor gives phone consults... Please speak to whoever is dealing with these appointment schedules because they clearly do not know what they are doing and are utterly confused about appropriate scheduling, it seems that many people also experienced horrible wait times that is a result of scheduling.

Marilyn Lane

My eye examination was with Dr. Clemen Der (sorry, I incorrectly called him Raymond in my earlier post). He is very friendly, personable and professional. Easy to talk to and answers all my questions.

Fereshteh Tashk

Very friendly and nice staff. I was wellcome with “Ahdiye Kari” and she is professional in her job.

youquan Wang

the environment is clean and tidy ,the staff is warm and considerate,and it's a good experience.

J R

Been seeing Dr Tran for a good while /Very pleasant explains things to you / plus all the other staff that would do your eye test etc all very pleasant / Never had a bad experience there ) Even the receptionist very pleasant

Simon Liau

My wife is diabetic and she's been visiting Dr. Gary Yau at North Toronto Eye Care facility for the last 2 years. NTEC has been very careful with patients going in for visit especially during COVID-19 times. Facility is extremely clean and the most important point is.... NOT OVERBOOKED! Staff are extremely polite, very kind and helpful. As for Dr. Gary Yau, his professional services have been EXTREMELY in all visits. That's a FACT because we've switched over from another really bad place called Medical Eye Consultants as all they ever care was just strictly $$. Dr. Gary Yau has been very good with laser treatments, follow-ups and eye injection. We were offered different plan options and Dr. Yau is very thoughtful of his patients as he will try to help you out at all times especially if you can't afford the expensive injection options. Overall, I can't thank Dr. Gary Yau, his professional Team and all staff at North Toronto Eye Care ENOUGH for taking such a good care of my wife. They've been so kind to us that we even donated 2 full cases of Personal Protective Equipment (Full Facial Mask Cover - reusable) to the office. I highly recommend this Dr. Gary Yau to anyone who is looking for an extremely good Eye Physician/Surgeon. You won't be disappointed.

DS Tunes

I feel the check in process is good and quick, However, my appt. was first thing in morning 8:45am and I purposely asked for that appt as i was told that being the first means that I will be on-time and finished in quickly as my schedule is important too. Well I can say that that was not the case and just like my previous appts. the wait times are terrible and never on-time which is very frustrating as my day gets completely out of whack.

Helen Papapoulias

we had a very good experience with Minoo Azadeh from out last appointment. We were very satisfied.

Jarvis Cheng

Ever since last July I have been cared by Dr Le at this location at 7 Elmwood Ave. Prior to that I was once at 2065 Finch Avenue West – Suite 400. Dr. Le professional expertise and care has been paramount. I have no other words except more than awesome that I can use to describe her and my referral optometrist Dr. Bonnie Wan. From both of them, I rest assured to know my eyes have been and will be taken care with observations and treatments.

Jim Wallace

Dr. Hess is a wonderful surgeon. She removed chalazion(s) that I have been battling (and had removed once before) for 8 months. She spends time explaining her blepharitis "hacks" and is both professional and easy to talk to. I highly recommend Dr. Hess.

Eric Wallin

I'm quite pleased with my experience at NT Eye Care

Michael Khouri

Wonderful first time experience with NTEC, Dr. Nataly Pesin is extremely professional. she takes time to listen and time to explain. I immediately felt at ease and felt confident in my receiving expert medical care. She's knowledgeable, sensitive and informative. Completely satisfied with Dr. Pesin and the support staff.

Stefania Amatori

After a few hours of the laser cleaning of the lens, as you predicted, my sight became much sharper and clear. Thank-you, Dr. Rabinovitch, for performing a little miracle of science!

Saroj Soni

Jon Waisberg Explained the issues regarding my eye problem nicely. He also explained the medications he was going to proscribe. Thanks Jon Waisberg

Lucy Santiago

Fake reviews everywhere. You can tell which ones are genuine. This place is atrocious in how they treat patients. They have you waiting 4-5 hours for an appointment that is already booked for a specific time. They also move appointments around to different times/locations without telling you, making patients (mostly elderly) waste their time or drive around needlessly. Before you get referred here, insist on getting sent somewhere else!! You'll appreciate it later.

Kimberly V

Friendly staff, great organization in terms of booking appointments resulting in minimal waiting time. Waiting room and examination rooms are clean and well-kept. Overall great experience. Thank you!

Obed Tinker

She is very patience and she explains procedures in details

Sanmeet Kaur

Wait times were awful long. When I visited last year the screening for COVID was dismal. However, my visit last week was surprisingly pleasant. Screening was quite efficient, there was no rush although when my appointment was done and I was waiting to have my eye pressure taken we had just run out of empty chairs for patients. Rather awkward during COVID. I always see Dr. Pesin. She is unfailingly pleasant, gentle and quick. This time was no different. Staff is usually polite and patient, very helpful. Rating is based on my last visit; mostly for the how the staff and Dr. Pesin deal with patients.

Johnny Mac

Dr, Yao is awesome!!! For every eye injection he has done for me I have never felt any pain or discomfort. My eyes are improving each and every visit. I would truly recommend anybody to him.

Sonny Budhan

Very pleasant experience booking appnt with Mirella in Oct, 2021. Mirella was extremely helpful in booking us an early appnt at a convenient time with Dr Yau. Over the years Mirella has been very supportive, helpful and always friendly. She is very knowledgeable and always willing to help. Keep up the good work Mirella.

Murray West

Well organized reception ensuring Co-vid protocols met. Scheduling efficient, ensuring on-time appointment, while still allowing time for Dr. to answer questions.

Simon Miy

The competent doctor gives me the correct information to feel comfortable that I am being treated in good hands.

Judy Fricker

Last Thursday, I was directed to wait in Room C. I was sitting there for 45 minutes when I received a phone call on my cell. I was informed that Dr. Der was waiting for me, and that I was in the wrong waiting area. The staff person said "thank goodness you answered the phone" and she told me where to wait. No apology! Otherwise, my appt. with Dr. Der was fine. He was conversational and answered my questions about the eye exam.

Fay Goldstein

Very positive experience. Staff very courteous and considerate. I appreciate Dr. Le's patience and clarity when Dr. Le explained my issues with dry eyes and my cataracts.

Winnie Mc

The whole experience was great. All staff friendly and making sure everything was wiped down, from the chairs in the waiting room to the offices. Explained what I needed to know and answered any questions I had. Highly recommend.

Mina Ribeiro

My experience as good. The doctor was attentive. The wait was long , not happy about that.

Sabrina LaRosa

It was the best experience. Fast, Friendly and super helpful. I felt very comfortable.

Ruthie Roher

Dr. Lau is a great Optometrist because she explains everything in a very caring way.

Rachel Cwang

Fast and efficient service! Clean and modern office. Dr. Pesin was extremely thorough and took the time to ensure that all of my concerns were addressed.

Bonnie Lass

Dr. Hess is good. Pleasant, efficient, articulate. Made my experience a pleasant one.

obaahema1

I had a phone consultation with Dr. Hess regarding my daughter’s eye. She was friendly and informative and I am very appreciative for her advice.

Christian Forage

Dr. Rabinovitch performed cataract surgeries on both of my eyes... I can't say enough how happy I am with the results...no more glasses, I can see clearly (distance and close up), colours are brighter and sharp.. It's like a new outlook on life...I am so grateful to Dr. Rabinovitch and the entire staff at 2 Champagne Drive (Surgery Centre) for the outstanding service and care while I was there! Christian Forage

Luis Palacio

Great customer service, great staff, Dr Yau explained my visit and results to detailed, which it turned out a great day, thank you Dr Yau

Margarita Cortez

Thanks to Dr.Hess and her team at the York office For their professionalism in made my experience very comfortable

David Nathan

This is a well organized, state of the art clinic. My experience with Dr. Yau in particular was excellent and I would thoroughly recommend him.

Ramon De Leon

I got thread floater and flashing in one of my eye by saturday and I contacted this clinic by the evening when the clinic was closed and I got respond by email and phone immediately. I got an appointment this morning and I so happy how I got my exam and treatment very fast. I really appreciate the staff help and support. Oftalmologist staff are very professionals.

이기정

Very professional and thorough. Dr. Waisberg is one of the best doctors.

Victoria Savage

Friendly staff but the wait is ridiculous. It's quite a busy location and they do tell you that you should expect to spend 4 hours there but 4 hours seems a but excessive for appointment where you're doing an exam. Bring something to keep you entertained while you wait.

Boris Dynin

I came for an eye test. The whole procedure was very well organized. My meeting with Dr. Pesin was scheduled for another day, which would be very inconvenient for me. Having met Dr. Pesin, I asked her to see me аfter the tests the same day, and she kindly agreed. The visit was very helpful. I want to thank Dr. Pesin and all the technicians who performed the tests.

Annamaria Pezzo

I had a through eye exam. Dr. Der takes the time to explain every process and shows empathy when dealing with sensitive eyes. Overall he has excellent communication and customer service skills Thank you always for a pleasant experience.

Leilah Zaidi

Always giving the proper attention by Dr. Rabinovitch! He always takes the time to answer all your questions, and is very informative. He is also very relaxed and composed if he performs surgery on you, and he really explains all the steps before and does a very thorough follow up after. Highly recommend him!

bahar Karami

I cannot say enough about the excellent care I received from Dr. Minoo Azadeh and her fantastic team. I’m delighted with the result of the laser iridotomy treatment that she did on my eyes. Thanks for answering all my questions and putting me at ease. Efficient, friendly, thorough and informative. Highly recommend.

Wilson Silva

Staff was amazing and very professional. Thank you all for your service.

M Lato

July 17, 2019 In recent years my diminishing eyesight has been a growing concern. At the suggestion of my optometrist, I was referred to Dr. Theodore Rabinovitch at North Toronto Eye Care. I was immediately struck by the thoroughness with which all aspects of my visual needs were diagnosed, assessed, and a course of action established wherein the uniqueness of my personal care needs were addressed. This treatment plan spanned 3 months and included multiple diagnostic tests, short conferences with various team members, an initial 6 week regimen of daily treatments for dry eyes, and 2 surgeries two weeks apart for laser-assisted cataract removal and the insertion of an IOL multifocal lens in each eye. All treatment has now ceased, and I am most pleased with all aspects in this journey. Most importantly, the recovery of my precious eyesight has been remarkable in all respects. I am able to see clearly at all distances with 20/20 vision. The procedures were painless, the staff supportive, and without reservation I recommend North Toronto Eye Care under the leadership Dr. Rabinovitch for consideration of all eye care needs. Robert Lato

Joanne Kalonka

Pending spring 2022 follow up telephone recall apointment.

Joanne Cleland

Hi My experience at the clinic was very helpful. Staff put me at ease right away. Thank you

Violeta Davy

Great surgery. Wonderful results using laser surgery, with Dr. Rabinovitch. He is the best! Feels like a brand new pair of eyes and that I am 20 years old again. A fountain of youth for my eyes!

Mary Vukman

My husband is a patient. He is very pleased and happy with Dr. Rabinovitch service. Excellent and professional. Also, the whole stuff is super kind and helpful. Especially, Kim took extra time to answer all the questions Joe asked. She is professional and polite. Also, Joe is schedule for operation, and lovely Beckie explain and gave all the information about it. Joe is so thankful and grateful to both of them . May I just add, they are “ gift” to Dr. Rabinovitch office. Thanks ????

Jim Roseborough

Equipped with an awesome array of ophthalmic instruments

Harvey Shapero

Highest quality of ophthalmologic care, both from medical and supporting staff. And superb optometry followup.

Ricky Z

State of the art. Clean. Dr Rabinovitch is a knowledgable doctor - and always keeps it real. Annesia the manager always makes sure things run smoothly. Great team

Rekha Saha Kandel

North eye care hospital one of the best hospital ever I see. Their services are extremely helpful. I got a problem in my eyes and it was really very serious but they have taken care me very well. I am very good now .Specially I want to say thank you to my doctor dr. Gary Yau for his great service. He is a great doctor. I will recommend others to go to him. Thank you doctor Gary for your great service. I really appreciate it.

Jim Barron

Dr. Yau is a very good eye care specialist. My experience with him was 100% positive. He is extremely busy but takes the time to explain everything completely. You may find waiting times a bit too long but in the end it will be well worth the wait. The technical staff are also very friendly and efficient as are the covid screening staff.

Eleanor Cosman

Excellent care from Dr Rabinowich and team

Gord/Linda Harris

Dr. Lau is very thorough with his exam. He makes you feel very comfortable throughout your appointment. Very organized office.

Engin B

Thank you for the quality service..everything was well organized.. just had to wait to see the doctor for almost an hour..please try to reduce that wait time goimg forward

felina rezza

Dr. Rabinovitch is a respectful and knowledgeable physician. Both my parents have had their cataracts removed by Dr. R. I would recommend this physician to anyone.

Rosalie Rodrigues

It took a long time to get an appointment because Reception staff did not relay my urgent request for help. This was definitely a huge negative. However, when I finally spoke with Dr. Anita Lau on the phone, she was spectacular! Very attentive, knowledgeable and patient. Dr. Lau was able to secure an in-person appointment with her and Dr. Rabinovitch. In the office, Dr. Lau was extremely thorough in the assessment of my eye problem and provided remedies to alleviate the symptoms. I am very grateful to Dr. Lau not just for her professional knowledge, but also for her kindness and empathy. Thank you!

rashida luqman

Dr Cement Der is great takes time and does thorough check up does not rush you and listens it was my first visit and it was great Thank you Doc.

Emma Ayers

Dr. Rabinovitch and the team at NTEC are incredibly hard working, professional, and diligent. I always receive the best care. Thank you

Carm Carmela

Dr. Pesin at North Toronto Eye Care is one of the very best! With her vast knowledge, skills, patience and ability to communicate clearly, she is the best choice for vision care. Dr. Pesin takes her time to explain complicated medical terms, as related to eyecare, which makes the appointment an even more valuable experience. Thank you, Dr. Pesin!

rachel israel

Unfortunately I have to come here monthly as I have so many eye issues but fortunately I don’t mind one bit. I’ve been a patient of Dr Ted Rabinovitch for over 10 years. He has saved me from loosing my vision completely him and his staff treat me incredibly. I’ve been to other clinics and not one of them can compare to the magnitude of professionalism from the staff and drs. Thanks again Sharlene Cohan Israel

grace petronaci

Dr Hess is wonderful, she’s very knowledgeable and smart. My eye surgery went very well. Her staff is amazing. After the surgery, Dr. Hess did a follow up call to see how I was doing. She makes you feel at easy and cares for you.

Mel P

I only see Dr Der for routine eye exams, I seen him for 15 years, he’s really good, but this clinic is really lucky to have him cause I wouldn’t come here otherwise cause they don’t answer the phones! I tried for 2 weeks calling for appointment I just get voicemails! I call in morning or late afternoon no answer Finally I had walk in person just for appointment date.

P P

Dr Pesin is and excellent ophthalmologist, he takes care of our family.

Liliana Jalfen

Excellent place, excellent service, the protocol for COVID-19 very well followed!!

Rathika

Doctor Tiiu Hess, was very unprofessional and rude. She was screaming instructions at my elderly father who is not fluent in English. This was not normal at all. I never seen a doctor scream at patients before. She did not want to repeat her self. She has no patience or respect and I would never recommend her to anyone.

Porda Patel

Doctors are good but reception need to do better job with appointments and attitude toward customers.

Claudia Luccitti

Both Dr. Robinovitch and Dr. Lau were very professional. They were extremely cordial and informative as to what my surgery would entail, what to expect and what to do. I would recommend them both.

Candace Cunningham

Dr Pesin was personable efficient informative.A good sense of humour I did not feel rushed but was in and out of her office in good time.Answered all my concerns .

Jojo margaux

I like that Dr Clement practice was very clean and spacious. I like that everything was organized and they took Covid precautions very seriously, I didn’t felt the need worry too much. He’s very knowledgeable about what he does and he seems to be up to date with modern technologies in regards to his practice.

Papaitos Mora

Excellent service, I will recommend.

Margaret Clark

As always Dr. Waisberg has. been there looking after my eyes. I wish him all the best in his recovery. Sincerely, Margaret Clark

David Moore

No concerns. Staff were efficient, polite, professional and well organized. A positive experience. Thanks.

Sean Kilburn

As a patient of Dr Yau for a serious eye condition for several months now, I can attest not only to the professional treatment received by Dr Yau but also the phenomenal support from Mirella Mauro in the front office. Mirella has gone above and beyond to help through an emotional, confusing and challenging time. Her empathy and caring support is a great complement to Dr Yau’s professionalism.

Lina Schieda

Best place I have had the pleasure of dealing with. I am 83 years old Anthony was so patient,kind and courteous with me. Such a lovely young man. Everyone who works there were all trying to help and so kind to me. Thank you boys.

Remo Lucarelli

I was treated very friendly, staff very kind and unbelievable, Dr. Hess was amazing and her assistant’s, Kim, Ryan,Becca, and Lissa, all soft spoken, and made me feel very welcome and comfortable. All were so knowledgeable! Thanks for your kindness, Remo Lucarelli.

Sandy Richardson

Always polite, happy understanding and professional. Answers all my questions. My husband and I have been going to this eye clinic for years and would recommend it to everyone.

Mihaela Lazaride-Constantin

Dr Pesin is an excellent ophthalmologist, she takes care of the whole family.

Tony Taxman

Seems that everytime I go there, I am waiting. The waiting rooms are packed and I see people standing.(doesn't say much about covid distancing does it) So my question is....Why do they overbook? I can understand if one or two people are waiting maybe because the doctor is running late, but this is kind of ridiculous. I think my biggest concern is that many of the people are elderly (some with walkers and canes) . My experience with the doctor has been very good. Most staff so far have been very friendly (albeit one lady at reception). Yes I would recommend this place but (from my observations,) I think they should focus more on patient care and serviceas opposed to warehousing patients. BTW...I am still waiting...it's been almost am hour. .... So far.

Tony Taxman

Seems that everytime I go there, I am waiting. The waiting rooms are packed and I see people standing.(doesn't say much about covid distancing does it) So my question is....Why do they overbook? I can understand if one or two people are waiting maybe because the doctor is running late, but this is kind of ridiculous. I think my biggest concern is that many of the people are elderly (some with walkers and canes) . My experience with the doctor has been very good. Most staff so far have been very friendly (albeit one lady at reception). Yes I would recommend this place but (from my observations,) I think they should focus more on patient care and serviceas opposed to warehousing patients. BTW...I am still waiting...it's been almost am hour. .... So far.

Maddeline Brusco

Staff are friendly, knowledgeable and professional; they make the experience relaxing. Excellent customer service delivery. Doctor Rabinovitch is thorough in his examination and explains the results in detail. A rewarding experience.

Carrie McLean

Dr Pesin was very friendly was surprised at how much at ease I felt with her explained everything to do about my cataracts in ways that I completely understood. Highly recommend her and the North Toronto eye clinic everyone very friendly and professional.

JANET FLUDE

I have been a patient for a number of years, treated by a number the Dr's. at North Toronto Eye Care. Dr.Hess has been the latest. I would highly recommend them, and have done so to a number of people. I'm presently being treated by Dr.Hess. Thanks you all Mrs Janet Flude

Pauline Helferty

I have been going to Dr.DER for many years. I find him efficient and very friendly. Would recommend him highly.

Adamo Miceli

Although i had to wait almost 45 minutes to see Nataly once I sat with her I felt she was excellent in helping me. Most important is the ability to guide me in the right direction so waiting wasn't so bad afterall:)

Dee

Review sent from another email: Both my mom and I had cataract surgery done in both of our eyes at the Champagne location. Every single staff there were so welcoming and friendly and made our time there so amazing. They all go out of there way to ensure you’re happy and comfortable before and after surgery! I will definitely recommend this location to my family and friends when they’re in need of surgery. Thanks so much!! - Connie Mazzone

Florence U

It was my first time to had my eye checked, in this eye clinic. I am 100% satisfied for a friendly service I received from the staff and most especially from Dr. Azadeh! The facility was clean and very organized.

Rog Willi

The young lady that attended to my mom and I after the meeting with the doctor was absolutely wonderful, she took her time and explained everything to me and my mom. (Sorry, don't remember her name)

Susanna Franceschi

Dr. Der is a great doctor. Been wearing glasses for 45 years and seen may eye doctors in my years but he knows his stuff. Pleasant person and answers all your questions. Highly recommend him.

Brenda Winter

I am writing this review to tell people how happy I am with my cataract surgery. I wore glasses since I was 8, contact lenses since age 16 and prior to surgery my right eye tested at-12 and left eye at-15. And now thanks to the amazing Dr. Gary Yao I now have perfect vision at 20/20! I would also like to thank Counselor Becca and the technicians and nurses who assisted me, all friendly, caring and excel in their work. I highly recommend North Toronto Eye Care! Brenda Winter

CD SMadassa

Very unprofessional clinic. My family will not be booking here again. Appointment assigned to review test results (OHIP does not cover) and when called clinic after waiting almost 2 hours beyond the appointment time, told it’s an appointment sometime between 9:00am and 3:00pm. At 4:15pm finally got a call stating the doctor was tied up with an emergency. No notice of another appointment or apology. Now we are out the cost of the test. Was this a money making scam?

Nancy Giasson

Extremely efficient, they treat you with respect, and are very polite. Your appointment are so well organized.,You are not rushed, and they listen to all your concerns,

Al Hoss

So knowledgeable and accurate, Thx. Dr. Hess

Executive Fitness

Amazing Atmosphere! Amazing Staff!! Would really recommend! Mirella and her staff are very friendly and professional!

Abrahim Farah

Dr. Tran Lee was very professional and explained everything clearly. They asked for COVID symptoms, checked temperature and cleaned equipment between patients.

Lynn Jordan

Thanks to Dr. T. Rabinovitch, Dr. Anita Lau and the entire staff at NTEC for making sure my cataract surgery was a flawless event. Throughout the entire process, I felt very confident I was in the best hands for professional, compassionate and friendly care. Kind regards Joe Jordan

Paul Rosenberg

Very friendly, competent and efficient service!

T Taggart

Very professional Short wait time Very Clean and Organized Reception not welcoming, not much communication

Linda Humphries

Dr. Yau is excellent. He's polite, attentive and caring. The clinic itself is unorganized. Sign in on the 4th floor, and then you come back and don't sign in on the 4th floor. The staff needs to take the time to set up the patient chairs properly prior to eye injections (the head rest snapped back while my mom was having her eye injection). I understand the staff gets frustrated with people, but they have to be reminded to maintain their professionalism and be kind; most patients are are elderly. Thank you.

Rajendrakumar Gajjar

I had a great experience with Dr. Clement Der. I am with him since 15 years.He is very much knowledgeable, great human being.His diagnosis is just perfect. I always recommend his services for everyone…

John Wayne Perreault

It was worse experience in my life they changed my appointment 3 times i waiting over hour to see her she told me I had stye in my eyelid in cost 400.00 dollar to remove it ,they she sold my eyedropper for 41.00 dollar am not happy at all

Maria D

I had my second eye checked by Dr. Anita Lau...and if I was impressed the first time I certainly am very impressed now as well. Dr Lau takes the time with you to explain and answer any questions you may have. In addition to that she is also very pleasant and always has a smile on her face. Thank you Dr Lau...Maria D.

Clara Pang

I had cataract surgery on my left eye in May this year and RLE surgery on my right eye three weeks after to correct my nearsighted problem. After follow up checkups with Dr Melville and my optometrist, I am now confirmed having 20/20 vision after years (more than 30) of wearing glasses, contact lenses and later progressive glasses with thick lenses. I am completely satisfied with the consulting service at North Toronto Eye Care, it lasted for about 2 hours with all the relevant tests performed in a very efficient manner. I mostly consulted with Dr Melville who was very friendly, she took her time to explain patiently my eye test results and assisted me in choosing the package which yields the best possible solution for my eyes. Although I had only a brief period of time to speak with Dr Rabinovitch who was extremely busy, he was very patient and gave me honest and straightforward answers to my questions and concerns about the surgery. He performed surgeries on both of my eyes, the process was fast, smooth and painless, thanks so much Dr Rabinovitch for his professionalism and expertise that open up a brand new chapter for my life. About the surgery centre, it was top-rated, all staff there was very nice and polite. The atmosphere of the surgery area was very relaxing which made me less nervous as that was my very first surgery ever taken. In summary I am completely satisfied with the services offered and most importantly the successful surgery results. I just feel like I am a totally free person now! I can work and do sports without glasses and the best is no more dark marks on the bridge of my nose! :)

Gail K

Dr Azadeh was wonderful. She didn't hide anything from me and explained everything well. She was as helpful as possible and very thorough. I would recommend her highly.

Joe D

I was extremely impressed with North Toronto Eye Care. It is rare these days to encounter such a well run and efficient operation. All the staff that I encountered were well trained, competent, helpful and pleasant to deal with. A special thanks to Dr. Yau, Dr. Melville, and Svetlana for their expertise and diligence.

Elisa Testa

Dr. Yau is very caring and attentive to each patient's needs. We are very pleased we the care at North Toronto Eye Care and Dr. Yau thus far. Thank you and keep up the good work.

Melanie Anderson

I have been attending the North Toronto Eye Clinic (NTEC) for the past number of years for an eye condition which affects the retina, resulting in the build up of retinal fluid. This adversely impacts my vision - and in fact - results in blurring as well as the destruction of blood vessels and loss of vision. The continuing growth of NTEC has resulted in the hiring of my treating ophthalmologist (Dr. Pradeepa Yoganathan). Dr. Yoganathan even commutes from her employment at a US hospital because of the demand for her specialization and her excellence in this field. She has experience in research of new treatments, as well as the utilization of new technology through fluorescent angiography, which photographically reflects what happens at the back of the eye. I have the utmost faith in Dr. Yoganathan, who painstakingly administers treatment injections with compassion and sensitivity, optimism, and the intention to support her patients through a sometimes stressful process. Yours sincerely, Arthur Anderson

Susan Brooks

Very good doctor for dry eye. Very thorough and gave me an information sheet explaining what I should do.

jtoe111

I've never had any issues at this location (7 Elmwood Avenue). The receptionists and technicians have been courteous and efficient, the waiting times have been reasonable, and my ophthalmologist (Dr. Tran Le) was professional and clear in her explanations and instructions.

SIJESH AUGUSTINE

My experience with NTEC was exceptional. What I noticed is that this clinic has a character, a character built on professionalalsim with a human touch. All staff members were very helpful and joyful. However there are three staffs I think deserve special mention. Dr. Robinichov. My surgery was bit challenging. However Dr. Robinichov expertise immensely helped to address the situation effectively. His confidence translate into you like a smile of a baby. Dr. Lau: There is saying that “ dr’s know everything about anatomy but not much about human being”. Dr. Lau is an exception on this saying. On personal level Dr. Lau is kind, accommodating, empathetic human being who treats her clients with dignity. On professional level, Dr.Lau explained the process in details, narrated what to expect, and answered all questions. What I observed is her ability to give emphasis on small small things, and her determination to provide the best possible care to her clients in a timely manner. It was great being her patient. And finally Ms.Nikki ( I am not sure about the name, will confirm upon clarifying) Nikki was the person who confirmed my appointment, scheduled surgery date. What I notice is her enthusiasm to help the clients. Nikki is an asset to any clinic. I am pleased with the service and I recommend this clinic.

Felix P

Horrible and unacceptable. I wish I read the reviews before. Only come here if you want your patience tested. My appointment was booked for 10AM and I left after 1PM. Once you get in, they have a sign saying you need to be prepared for 'unpredictable wait times' and that you should expect to be there between 2 and 4 hours. This information would have been useful before I agreed to come to this clinic. I've attached a photo of their sign. I guess they've had enough furious visitors because you are warned against getting angry towards their staff. When I asked for a note for my employer to explain where I was for so long, I was told I need to pay $10 for a note. With their incredibly long wait times, that is the least they could do.

Lou Santamaria

Very thorough examination and very patient with my Mom whose grasp of the English language is limited.

Shelly Gosse

Doctor was great but I had to wait over an hour past my scheduled appointment time to be seen and caused me to be late for work

Rob DeFilippis

My appointment was fast and efficient, excellent staff!

irene bower

My recent eye surgery went very well and I am pleased with the results. Dr. Rabinovitch is the best. His staff is very caring and helpful. Kay was wonderful and helped answer a lot of my questions as she is quite knowledgeable. I would recommend North Toronto Eye Care to everyone!

Anna Concetta

GET A REFERRAL TO ANOTHER CLINIC AND ANOTHER DOCTOR!!! I brought my mom here for a cataract consultation with Dr. Rabinovitch and we were both treated very poorly! We spent over 4 hours here, and they moved us around like we were zoo animals. At every interval they're trying to sell you stuff. The doctor doesn't even discuss cataracts with you, instead it's staff without any credentials. Why are we being told that surgery costs over $1600/eye when it's free at the hospital? Unfortunately the sales was not even my biggest issue here. Staff were rude when asked for an update. Staff were rude in general, and seemed more interested to converse amongst themselves than with any patients. Dr. Rabinovitch was extremely short with us and obnoxious. He kept rushing us through the door and told us we don't need to ask so many questions. The icing on the cake was the woman sitting next to us told us he put a hole in her eye during cataract surgery and now she's having complications! Terrible experience. Avoid this office at all costs!!!

Callixte Rushemeza

Great team, very professional and welcoming!

Charmaine Johnson

Dr Yau is a wonderful doctor. He answers any questions you may have about your eye care and is very efficient and skill in administrating my eye care.

Donna Mahoney

Courteous and respectful staff, very efficient! Props to Rose, Linda, Kim, Stephanie and Thushanth! Most of all for Dr Rabinovitch, best eye doctor, great diagnostician! In and out in 50 minutes with no wait time!

thinh le

Dr. Lau is very professional. She explained everything clearly. North Toronto Eye care is clean and well organized. I'm very impressed with the way they run business.

Rodger McQueen

While the initial surgery experience was quite good, follow up when I had an issue was very poorly handled. I was made to feel that I was inconveniencing them when I had a blood blister develop on my eye lid. 8-1/2 hours after first contacting the office and sending pictures, I have still not heard back from them. I sent pictures to the doctors cell phone, as she gave me her number in case of emergency. I was asked not to by the office but since I had no response from them doing it their way I felt that I had no choice. I have not heard from the doctor either. As you can see from the pictures, I have a reason to be concerned. A simple phone call or email suggesting a course of action would have helped.

Elio A Pecoraro

Dr Gill is a great Doctor, excellent manners, he explains every detail from beginning to end. My 3 visits have all been good, and I have complete trust in him that he will do everything possible to make my vision as best as possible. He has prepared me for my Cataract surgery with Dr Theodore Rabinovitch, and assured me that the procedure should go well. He also has a great staff, especially his secretary, always polite and courteous, especially with Covid restrictions. I feel very comfortable and Iam happy to have him take me as a patient. Thankyou Dr Gill, Elio A Pecoraro

Freda Hopkinson-Manning

Professional and caring at every stage of my visits. I don't mind a little wait sometimes. I will recommend this clinic.

Ali

Dr. Pesin is an amazing and meticulous ophthalmologist. It's so rare to have a doctor who will listen to you, answer all your questions and don't make you feel rushed. Clinic is generally busy but efficient. Appointments generally take 1-2 hours which is pretty normal considering all the work involved.

ina tafilica

I have been seeing Dr. Ted for over 4 years and he is truly the best. From the moment that you walk into the clinic, you immediately feel welcomed by the whole staff. Dr. Ted really cares about his patients and will spend the extra time with you. He is very knowledgeable and you can tell he really loves his job. I do not see myself going anywhere else! Happy that I have found his clinic.

mile mangov

I would not recommend Dr Rabinovich to anyone.After having surgery with many complications. I was advised to go see one of his associates as he couldn’t fix the problems with my eye.I waited for an appointment from July 12 my followup.Till Dec 15th.Was advised that I would have to pay up to $800.00 for more tests.After paying $2700.00 for my surgery.All about the money not patient care.

Nancy Girvan

Dr Hess was professional in dealing with me . Explained procedure well & answered any questions that I had. Follow up visits were positive ! Cataract surgeries were done on January 27 & February 11 respectively . Highly recommend Dr Hess for cataract surgery ! All the staff at North Toronto Eye Care at 2 Champagne Blvd were very supportive & pleasant to deal with before & after surgery .

Gino Vendittelli

Great experience - first appointment was for eye tests followed by appointment a few days later with Dr. Waisberg. Much quicker than other experiences at doctors offices.

Cathrine Colliopoulos Zografou

As a New Patient at the Finch Location, It was horrible! D room is all over the Map! Not informing people anything, you have to raise your voice to be called. 1 hour waiting and still not called. Went to make a complaint to a Manager and so unprofessional someone opens the door and says "hurry up, I need the room!"... Word of advice to this Clinic, Work on Customer Service and MANNERS!

kayla marges

I recently had a cyst removed from my eye lid and they did an amazing job, the scar is not very noticable. Thank you for doing an amazing job and taking great care of me during the procedure as well as the follow ups.

Masnewa Dascha

All good, almost no waiting in line, the doctor is very professional and experienced

Estela Imas

I had cataracts removal surgery during the month of September 2020. I have been wearing contact lenses since a very young age. The last few years were very challenging for me due to issues with my vison. My eye doctor referred me to the Toronto Eye clinic and Dr. Rabinovitch. After several treatments and procedures, the surgeries were scheduled and performed with great success. Dr. Rabinovitch was excellent and very attentive. The doctor took many steps to make sure my surgery was going to be successful. His team was absolutely amazing. They care for their patients and they guide you every step of the way during this process. I was treated with exceptional care. I have always had struggles with my vision since I was a child and I’m extremely fortunate that now there is a new world in front of me - even still now during my recovery. I know how difficult the process is and how scared and nervous we all are when it comes to our eyes. It took me several years to have the courage to go through the surgeries. I am beyond happy and relived that I did. I strongly recommend Dr. Rabinovitch and his team, if anyone is considering making this change in your life. You will read a lot of complaints about the time that patients have waited and I ask myself, don’t we wait at every doctor’s office, hair salon and many places these days?. Would you wait to receive exceptional service? I would. Best of luck.

Hope Saul

Dr Rabinovitch inserted the Vivty Multifocal Lenses into my eyes. They are amazing. I can see Distance, mid and close up. No more glasses. I definitely rate this office 10 out of 10. Thank you Dr Rabinovitch and Dr Lau and the wonderful staff. I highly recommend this office for your vision needs.

Jay Jay

I took my dad to see Dr. Der he was very courteous , very patient and explain the situation very well. The staff was also very nice.

Ashish Natalia

My father who has to often visit North Toronto Eye Care for his Glaucoma problem. The staff is very pleasant, polite, friendly and care for their patients to the satisfaction and comfort. Dr Pesin takes the time to adequately address all of my Dad's concerns. She is very competent, and it is obvious she enjoys her work.

Felisa De los Santos

Dr. Tran Le is very professional and pleasant. I will not hesitate to see her again. So happy I was referred to her.

Michael Gordon

Amazing caring staff who know their stuff!!!! Wouldn't go anywhere else when it comes to something as important as our eyes.

Robert Faulds

Doctor Weisberg is pleasant and knowledgeable man . You guys at North Toronto Eye Care are lucky to have him.

Monique Medeiros

Dr. Pesin and her team are wonderful. They treat your vision like it was their own. Safe, thorough, fast, friendly experience all the way through.

A Abdul

Very knowledgeable doctor. Excellent bedside manners. However, the clinic is super busy; it seems that they are overbooking. They need to address that issue.

chris nguyen

The receptionist has an attitude after talking to the patient.

toronto Estero

As usual Dr. Der has been professional and exceptional through the years. Santa Vatri

N

Dr Gill is an amazing doctor. He is very knowledgeable, kind and is always smiling and happy. He is very helpful and dedicated to his, patients giving them the time and attention they need. He truly loves his profession and the well being of each of his patients. We highly recommend Dr Gill :)

Frank Mazzuca

Dr. Kwon was amazing with my mom...caring and detailed. Also the staff prior to Dr.Kwon coming in to see my mom were AMAZING TOO...Frank

Erez AnzelM

The knowledgeable and caring doctors and staff, along with the process through which I went, gave me full confidence to have them do high-stakes, life-altering surgery on my eyes.

Gigi Kardashian

If you have an appointment clear out your entire day. I took my elderly mother to an appointment and she has had to wait over 3-4 hours on more than one occasion. It is chaos when you get there. This doctor needs to spread out the appointments. Its ridiculous. You have people with health conditions that cannot go without a meal and medications for that long. Have some empathy!

mary sheehy

Dr Yau is an excellent Doctor who takes the time to explain necessary information. Never rushes you. My elderly father has been been a patient for years. He is maintaining his vision. We are very thankful and grateful.

pat morra

Today Dr. Rabinovitch performed the cataract surgery on my mother today. I was worried because my mom has alzheimers and wasn't sure if she would cooperate. Everything went well and he was pleased with the results. Thank you again and we will see you in a couple of weeks for the next one.

tina bianchi

Dr. Gill is the most genuine and kind doctor I have ever seen. He is a true professional. I cannot express enough the deepest respect I have for him.

Alessandra Vai

I waited 4hrs to be seen by dry eye specialist! And he wants me to go back in 6 weeks????

Ken Chisholm

Dr.Gary Yau, professional and friendly, answers questions directly. Staff at clinic efficient and welcoming.

Pat Danzique

If u need to get your eye check go make am appointment everyone is amazing over there

Perlan Waxman

Dr. Hess was a pleasure to speak with...I was told about methods that will be used and cost above OHIP...looking forward to my appointment for surgery on my left eye...thanks so much... Perlan Waxman...

Sheila B.

Fantastic! Professional and efficient!

Christina Monaco

Dr. Theadore Rabinovitch is an excellent Doctor that takes his time explaining and made me feel comfortable. His staff was very helpful as well. I’m happy to be here! Sincerely, AF

Miriam Taub

I moved to Toronto a couple of weeks ago and was referred to the North Toronto Eye Care clinic and was able to acquire an appointment very quickly to see Dr. Gary Yau. I was seeing both an ophthalmologist and retina specialist in Ottawa due to post cataract macular edema as well as epiretinal membrane. Neither of the doctors had forwarded my files and history to Dr. Yau’s office but he was able to get a clear view of my issues based on the history that I provided him with. From the time I entered the office and dealt with the front desk staff to the testing area and then seeing Dr. Yau, everything went very smoothly and without too much wait time in between. Dr. Yau did a much better job and gave me a clearer explanation of my eye issues than both my previous doctors in Ottawa. He spent a lot of time with me and I didn’t feel rushed at all. He informed me of the plan going forward and I look forward to my follow up appointment at the end of October.

Hala Bahnan

Dr.Pesin performed a laser surgery on my both eyes today, she took the time to explain the procedure and answer all my questions. She's a competent doctor and my experience with her was 100% positive.

Steve Arsenault

Very thorough. Everything went just as described.

Filomena Gentilin

Dr. Theodore Rabinovitch is a great doctor, very knowledgeable. He has performed two eye procedures for me and both were very successful. I am very pleased with my results. The whole office staff is friendly and helpful.

Cesare Masciarelli

Dy. Yau is an excellent doctor. He is very knowledgeable and experienced. He effectively applies both to better the lives of many people including my 94 year father. This is no small thing as my father has vision from only one eye and Dr. Yau's efforts are key to keeping that eye going. DR. Yau is also friendly and treats all patients with respect including my father. It is obvious to me that Dr. Yau takes pride in his work ... his strong work efforts and patience he shows is an example for all other at the North Toronto Eye Care Centre. Dr. Yau is a strong leader and leads by example. We feel very lucky to have Dr. Yau as my father's doctor.

Catherine Pitt

Dr.! Rabinovich is the doctor that performed my cross linking procedure. He did an excellent job. No only was he kind and comforting. He was also professional and gave me all the information I needed to know for the procedure . I would highly recommend him to those who are searching for an eye doctor. You won’t regret it !

Katherina Radcliffe

Dr. Hess is excellent. She took time to answer all my questions and treated me with care and compassion.

Dave Harper

I was happy with my experience at the Elmwood facility. The person at the front desk was friendly and efficient. Same for the assistant leading me through tests. As always, Dr Le was personable and professional. I appreciate the time she took to explain procedures and answer questions. All in all a good experience at the Elmwood clinic!

Anil Pandey

I was scheduled for 12 pm but I was only able to see doctor around 4 pm 4 hours waiting to see a doctor is little bit painful If you could manage timing and patients don’t have to wait for that long would be great

Fern Diamond-Cooper

I had laser done today. I found the experience difficult. It was very busy and Dr. Le was pleasant had to be very quick. It wasn’t a good experience

Marty Kelly

always feel comfortable in Dr Hess care this clinic takes the time to explain risks and benefits to procedures, never feel rushed, very professional and safe, Dr. Hess is the best!

Christy Garrity

I was so impressed about how this clinic was organized and set up with the safety of all their clients in mind. Each and every person was friendly and welcoming. I have been a patient of Dr. Der for years. He is very professional and friendly. They use the most updated equipment. It was a stress free experience.

linda mondville

I had an appointment with Dr. Pesin today as a follow up and who in my opinion, is an extremely caring and professional doctor in every way. I had been coming to the eye care clinic for several years being treated for dry eyes until Dr. Pesin took a look and made a completely different diagnosis. She has been caring for me ever since and my eyesight is in her hands. I am truly grateful for her care.

Nikunj Jassal

This was my first visit to dr. Rabinovitch and he was superb. Friendly doctor who listens to you, explains everything in detail and doesn’t rush you. Great job doc.

cynthia Blagrove

I arrived before my appointment and after a few test my the technician I had to wait about 15 minutes. And then I was called for Dr Azadeh to check me. I am pleased iwith what she has done so far. Thankfully