Reviews of Dr. Joseph Jee Keen Ma (Ophthalmologist)

Chris Chen

I did the Advanced Surface Ablation (ASA) with Dr. Ma a month back. Dr. Ma was polite, patient and professional. He answered all my questions during consultation and carefully guided me through the surgery. The team was well-trained, welcoming and answer my questions step-by-step during all the necessary screening processes. This is one of the most critical moment of my life. And I am very grateful that it was Dr. Ma and his team did the surgery. PS: after a week of the survey, i was able to see clearly, but the total recovery phase is around 4 months (mainly because of dry-eye issue). I am 1 month down the road, other than the dry eye issue, i am very happy with the result.Hopefully in another 3 months, the dry eye issue will be gone. Thanks again to Dr. Ma and the team.

kevin koo

horrible. was sent there from north york general. was asked to walk back to north york to get a sheet of paper where after fighting with them for 15 min they agreed to call to get it faxed there. then after waiting for another 45 min i was told they couldn't bill ohip and i would have to pay out of pocket. i left with no idea if i actually had an eye infection or just a scratch cornea

Dan L

Wanted to share our experience with this doctor: I helped my elderly mother-in-law find this doctor because she wanted a Chinese speaking one and needed surgery. Was reluctant due to the online bad reviews but there aren't many Chinese eye specialists so we decided to give it a try and asked our family doctor to be referred to Dr. Ma. My mother-in-law went to the first appointment by herself and later told my family that Dr. Ma was very impatient towards her and he did not answer all of her questions. She described him as an arrogant man and felt that he looked down on her. So my wife attended the next appointment with my mother-in-law. This time Dr. Ma was very polite towards them; my wife asked the same questions and he answered and explained everything clearly. However, to this day my mother-in-law still feels negatively about him because she is adamant that Dr. Ma only treated them better because my wife was there and my wife speaks fluent english, and is an educated and well-dressed woman. I just wanted to share this experience because I believe that it is wrong for a doctor have double standards and treat patients differently. I now understand why there are such extreme reviews about this doctor online(either very good or very poor reviews) because he really does treat patients so differently. If you are well-dressed and wealthy then you might have a good experience with this doctor because he seems to respect the higher classed individuals and disrespect the lower-middle class. I am incredibly disgusted with professionals who have this behaviour - they had so much schooling and should know better to treat all patients with more care and respect. He may have the skill but he lacks professionalism.

B Z

One of the worst doctors I've been too, I went there after the emergency room sent me there because I had a scar they thought I have from the incident I have been in. He asked me who's your eye doctor, I said I don't remember he made a face like he thinks I'm a low life and said wow, after examination he said you have an old scar not a new scar, then after I asked him should I be worried about the old scar, he said "I DON'T KNOW, go see your eye doctor and find out" what a guy eh? He's a big show off with a big ego and and a big attitude, I was shocked, what's wrong with you "doc" why would you say "I don't know,..." You're not a nice person at all, You have some issues, go see a physiologist, TRUST ME, you'll be a better doctor and a better human! Don't bring the hate that was created in you while you were studying to become a doctor to your patients, get help Ma

Antonia Venturini

Dr Ma and the staff were very friendly and professional he answered all my questions i had laser surgery and went very well he cares for his patients i would say he is one of best thank you Dr Ma and his team.

Rogers Care

This is the worst physician ever. If you are someone he likes, he provides preferential treatment for you. If you're his patient, you know what I mean. A folder colored green means he is telling his front desk people to take you first. I was waiting there for 3 hours. He came literally 2 hours late. His entire lady staff had no idea what was going on. He tried up selling SUGERIES. I was told that everything would be covered by OHIP. However he informed me that I would have to pay him additional charges. I ended up going back to china for my surgery.

Iris Luk

Dr. Ma and his staff are the most caring and considerate team I have encountered so far in the medical field. Dr. Ma is so considerate, meticulous and skillful in his craft. He is patient and listen and answer so many question without me being being hurried, ,feel ignorant or embarrassed. His clinic has the state of the art equipments and he does not skim on hygiene, air purifier or any procedure to ensure his patients' health safety during this Corvid situation. Dr Ma and his staff make you feel you are his only patient, checks your eye drops everytime you go and gives me a personalized eyedrop schedule. He and his staff are amazing. I am so blessed to have my cataract and vision correction surgery done by him. To those who posted mean comments about him, I would definitely challenge them. Contrary to what people say, he had never once pressured me to use expensive lenses.

Rich Vee

Read his ratemds reviews, please be careful and seek second opinion before agreeing to any procedures he will be charging you for! It felt like we were in a car dealership and he was trying to sell you something and if you decided against it, he no longer cared for you being in his office (which by the way looks like it was designed to stroke his own ego!)