Reviews of Dr Song Family Optometry (Ophthalmologist)

Lisa Welch

Absolutely THE best. Dr. Song spends as many appointments, and as much time as necessary to ensure you are completely satisfied with your new glasses or contact lenses. You NEVER leave the office feeling you’ve been rushed out, or that your concerns have not adequately been attended to. Dr. Song is the real deal. I guarantee you’ll be thrilled to have your family under the care of this attentive and competent professional.

Sang hwa Lee

Went in for a check-up and a new pair of glasses. Dr. Song was super nice and gave good insight that I hadn't heard from previous optometrists. Felt very comfortable throughout the tests, and the space is nice and clean. There's a nice selection of modern styled frames as well. Bonus, he was well set up to do direct billing to my insurer which made it easy on my end. Definitely coming back!

marlin youkhana

My favorite doctor I ever had. I always feel welcomed. He always remember me and my family. I moved to Toronto but still closed to keep him as my eye doctor. He is so professional and understanding person. Great please to visit for any eye issues or check.

Alexa S

Very nice and professional doctor. My son has been seeing Dr Song for a year now and we are so happy how he works with young children and teenagers. Dr Song is very kind, he cares about his patients and also very knowledgeable which is really rare in today's medical world to have both. We are so happy to have Dr. Song as our eye doctor! The receptionist is also very kind and professional always prompt and with a smile.

Ahmad Foster

Myself, my girlfriend and family all go here and had a wonderful experience! I appreciate how excited Dr. Song gets when choosing glasses and how accommodating everyone is especially right now during covid. Highly recommend!

Carla Frechette

My children and I have seen him for years! Great with children, super knowledgeable, caring Dr with a friendly and professional atmosphere. Highly reccomend!

Frances Kim

My whole family including my 8 and 5 year old children were examined for the first time by Dr. Song - and this will not be the last! Immediate first impressions were very positive. The office is clean, modern and kid-friendly! The staff took every measure of protection due to Covid-19 and when it came time for the examination I was immediately impressed by Dr. Songs ability to engage the kids, diminish any nerves and even spurred on dancing from my 5-year old in between assessments! We appreciated the level of expertise, knowledge, friendliness and professionalism from beginning to end. Thank you Dr. Song! We will definitely be recommending our friends and family here - it’s worth the drive to St. “Kitts”!

Esther Song

Dr. Song was amazing with my parents! Kind, patient and thoughtful. My parents left feeling cared for and also stylish with their new eyewear. I need to do a vision test soon and will definitely take my parents' recommendation and make a visit there soon. Looking forward to it!

Rollande Gelson

Dr Song is very friendly and professional and take time to listen .We have been going there for a few years . I would recommend him , he is the best.

pat lemay

Very nice friendly and not pushy

Rick Matthews

Dr Song is just plain awesome, especially with kids. This was our first visit to Dr Song and he is now our Optometrist! You will not be disappointed!!

JennEd Lee

We recently moved out west and had to leave our pediatric optometrist and feared we would never find anyone as wonderful as him, but when we met Dr.Song, his professionalism, knowledge and overall compatibility with kids surpassed our expectations! He truly is a dr who cares about his clients and he goes above and beyond to make your experience warm and welcoming. My 6 year old loves going to visit Dr.Song and his new glasses are perfect.

Nate Burns

I’m so glad I found Dr.Song. He is passionate about providing me with the best vision possible and his eye exams are always very thorough.

Shenika James

went by this establishment to get my child eye test done. at the end of our visit I was asked about a missing glasses that they said my children were playing with. now mind you the receptionist told my child that she is not supposed to be touching the glasses. we did not go in the office with any school bags nothing so were did the glass magically disappear to, he showed me a video which did not even show my child hand extending to reach out to the glasses then all of a sudden the glasses is missing. now if this is how the Dr. feel that my child had stolen the glasses he should not have seen her he should have told me he was not going to see her and recommend i go somewhere else instead he saw my child then accuse them of stealing and told us he will no longer be seeing my child anymore. but eh that's the life when you are a black family. I even gave him the opportunity to call the cops so they could come and sort out the situation his reply "don't need to put your children through that" but it was okay to accuse them.

Tammy Kruck

Dr Song is amazing! He's thoughtful and patient while being a wealth of current information. Best optometrist our family has ever had!

Lourie White

Very friendly and helpful! Been a patient of his for over 8 years! Wouldn't dream of going anywhere else!

Lisa Ranger

We love Dr. Song!!! He’s awesome!!!

Christina Elliotson

Doctor Song was so thorough and kind! He really takes the time to explain everything and make sure you are getting everything you need and want, right down to the last perfect detail. I recommend him to everyone! So happy with him.

Shane DePascali

Dr. Song has been our optometrist for years' now in Niagara and my wife and I recently visited his new office. Great space, and the Dr. and his staff are very welcoming. They put in a lot of effort to make sure you are comfortable with your eyesight and the selection of glasses/or contacts are best for you. I went for contacts and tried a number of new options for myself, while my wife picked out two new pairs of glasses. Note that with the new office there was a lot of interesting and trendy selections available. Proven by how long I've been a patient of Dr. Song I would easily recommend him.

Aubrie Smith

Dr.Song is amazing hes so great with the kids and he makes sure to explain things to you if you dont understand

Rebecca Michalz

Doctor Song has a great personality and is a great Doctor however his receptionist is inefficient and condescending. Ordering and pickup is extremely inconvenient and there is no flexibility. Basically if you are busy, work days, and do not like being spoken down to this is not the place for you. At Dr. Potluck's practice things were fantastic, extended hours, wonderful ladies and welcoming since he has moved it is cold uninviting and the receptionist is the worst I have had in my life. I gave it a couple if years, it doesn't matter the day or year this practice is not what is advertises as caring and working with families. It is very very unfortunate as my family will miss the Doctor but having to deal with the receptionist's attitude and incompetence is not worth missing work for a day appointment, driving to St.Catharines or the frustration. Very disappointing and frustrating.

V Schneider

Dr. Song was incredible with my 8 and 5 year old. He was engaging while at the same time moving quickly through the procedures.

Liz L.

Best optometrist ever! Not your usual detached professional but warm and kind and attentive. Love my new glasses!

Monica Chi

Dr. Song is amazing. He is so kind and understanding. He takes care of all our eye related needs. Strongly recommend!

Paulette Jess

My daughter love to go in and see Doc. Song very nice, welcoming and humble office to go to

Steven Yoo

Great new office. Dr. Song is great with our young ones. Love the marvels toys for "ME" to play with while waiting!!! Thank you.

Sara Boyle

Dr Song is always pleasant and friendly. Great with kids. His receptionist is very friendly. Always a welcoming experience when we go.