Reviews of FYidoctors - Thorold (Ophthalmologist)

Jessica Schlombs

Waited 30 minutes past my 6 year old's appointment time before we finally left. Wouldn't recommend.

Jackie C

The staff are so friendly and hopeful! Definitely the most thorough eye exam I have received and Dr. Tan’s really takes the time to explain and health teach you about your eye health and options available. They are also not pushy at all with the selling of their products

Serena Sicily

The girls here were super helpful and friendly! Deanna helped me find the perfect pair of glasses, and Dr. Tan was super informative during the eye exam, and made the experience great even with the covid-19 precautions.

PlushLand Plush Productions

Everyone is very friendly and professional. I had my eye exam and other tests done and ordered my glasses. Everything ran very smoothly. I am extremely happy with FYI doctors in the Thorold !

Felina Bernabe (Felina B)

Such patient and friendly staff! Very professional and timely. Doctor was also very thorough and even gave me plenty of advice on how to keep up with my eye health. I was running out of contact lenses and I really needed to order new ones. I had an eye exam and within a few days they called and said they had demos for me to try: a pack of dailies and monthly's. It usually takes a few weeks for me to receive new contacts and never once have I been given the option to try out different kinds of contacts at no expense from any other optometrist office. Ive worn glasses/contacts my whole life so I've been to my fair share of optometrists and fyidoctors in Thorold has been my best experience so far. 10/10.

Dwight Egerter

Dr Tan is very thorough and follows through personally to ensure patients receive the best advice and care.

Jordan

Dr. Wouldn't give me my daughter's PD number so I could buy her new glasses. We had just bought $300 pair 6 months earlier so the number was already taken. Just wanted an extra 30 bucks from someone on disability. So much for caring about your customers. We won't be back.

Alyssa VanZalen

The optometrist was very knowledgeable and answered all of my questions in depth, in terms that made sense to me. All of the staff were very warm, welcoming, and patient. My overall experience was very pleasant!! Both receptionists worked with me to find a pair of glasses I liked. Great staff with clean and equipped facilities:):)

Kyle O'Hara

Friendly, top tier staff, excellent facilities. Never going anywhere else if I can help it!

Cheng

My friend recommended the office, my kids and I visited the office for the first time. The staffs in the office are very friendly and professional from booking to in-clinic experience. Dr. Tan is very through and explained medical term and knowledge in an easy understanding approach. She is very patient with kids, and you can tell she is full of compassion. Kids had a great time, very warm and happy office, will visit again. Thank you.

Nino

Simply put, this is the best optometrist office I have ever been to. Dr. Wicks is top notch, reception is always friendly and engaging, their equipment is modern and Emily in the glasses department is super patient, helpful, thoughtful and fantastic. My experience with the FYidoctors team in Thorold has been perfect. I'm perfectly happy to make the drive from my home in Beamsville (25 minutes away) even though there are several closer options.

Vitoria Lima

Everyone here is so friendly! Very nice environment, and incredibly clean! I recommend this place to everyone I know!

Larry Cohen

Friendly and efficient staff. Helpful without trying to sell uppeiced items. Glad to have switched to FYI

Fanny Murdock

I had a great experience in the office! Great value for my buck!

Dervis Ari

You just waisted my time, so thank you!!

Gayle Amadio

The staff here is great! Dr. Tan is very kind and thorough.