Reviews of Vision Center At Walmart (Ophthalmologist)

D B

Cheap optical outlet. Prices are good, products and selection are mediocre.

Robert Smith

Purchased safety glasses which broke shortly after I received them and when went back in the worker accused me of dropping them which I had not the lense cracked in the corner probably from the side shield. They fixed them after insulting me by calling me a liar. They lasted 2 weeks and broke again once again she accused me of dropping them which didn’t happen and then it was maybe they weren’t the right size which as an optical place they size and should know if they are the right size. The optician both T.I.,es was great but the particular worker was rude both times. I have had safety glasses for 40 years plus and know how to take care of them and do not drop them. They did not fix the last time and I brought in an old pair and had them put lenses in at my expense. No apology no customer service they may be cheaper but I guess you get what you pay for I do not recommend

Vanessa Megan

I was just there for an adjustment, he did a great job fixing them .

Becky Hoover

Came here for glasses and contacts. Took a bit longer than usual to get used to this time. Didn't think much of it. My left eye has always been fairly strong never blurry. Now after wearing these glasses they are so blurry I cant see anything without my glasses. Also got 3 months worth of contacts. They were super dry, again didn't think anything of it just bought eyedrops. I go to a new optometrist who said they had me in too small contact (8.5) they were so tight on my right eye I now have a permanent red line on my eye. She said when you can physically see it in the mirror it means the damage is extensive.

Lilly Pots

Terriable! Terriable ! Terriable ! Service Rude staff that need to head towards retirement , if you do not like your jobs..not one but 2 staff .. Paid good money for my glasses . Still under warranty and the arm falls off..guess what they give me a arm that is ugly from and old pair they had ..said sorry no longer have that style.. I work in a professional place with ugly glasses now. This is not ok ! Going to getting a hold of head office.

John Doe

The only place I ever recommend to go for eyeglasses and frames. The nicest staff you’ll ever meet and will bend over backwards to help you no matter how busy it is. I’ve been buying my glasses from them for years and although they’re cheaper frames and glasses, they hold up. I’m quite rough on my glasses and they have held up. If you’re looking for a bargain on glasses and don’t care if it’s the most expensive set out there, I highly recommend this place.

Jess Jacob

I’ve been to this vision centre a few times for glasses and adjustments and have always received great service from the clerks and opticians there :) I had a nice chat with the staff there on my most recent visit and the optician also gave me advice to help reduce scratches on my glasses and asked how my sunglasses were that I didn’t even bring in. I wouldn’t have gone back for my second round of lenses if this wasn’t a good spot to get glasses for a good deal with great service ????

Roberta Simson

Fast friendly service and the best prices anywhere! I would have given 5 stars of I hadn't have had to call to get my glasses shipped after I had already paid for the shipping when I purchased them. But that was one little slip and my glasses arrived the next day!

A A

I was in a rush to replace my glasses that broke. I went to choose my frames on a Thursday afternoon and picked up both pairs the following Tuesday. My experience was quick and easy. It only took me about 10 minutes to find the right frames. Nelia was great in assisting me and doing what she needed to do. These are the best pairs of eyeglasses I've ever had in a long time! Fit and vision at its best at a good price too! Thanks Nelia! #nopressuresales

Brene Style

I got lenses put into my Tiffany sunglasses. They took forever. Told me it was because of the strength of my lenses. Got them back with chips and scratches all over the new lenses. So they sent them away. Awhile later they came back and I can't see great out of them. They should match my regular glasses. I'm going to try and get my money back. This is not right!!

Bethany

I have been ordering my contacts (and sometimes glasses) here for a few years and have found the staff helpful and knowledgable.The only thing is that it's often very busy and if anything, they could do with an extra staff member or two on shift.

Jasmine Crawford

Worker was very rude. We were standing in store for about five minutes, no employee greeted us or acknowledged us. Instead they were standing around taking selfies. Person I was with opened the glass so we could find what we were looking for, but than the lady who was working stomped over rudely making a scene in front of everyone at the cashiers. Not coming here ever again and am warning others not to as well.

Carolyn S.

Brilliant help. Doctor Hudson is a generous, wonderful and kind woman with a heart of gold. Tiffany and Jennie who with there were very professional. Tiffany helped with getting my paperwork and Doctor Hudson checked my vision. All set for a new pair of glasses and it cost me next to nothing because I only ever choose the $18 frames. No taxes on prescriptions either! Wonderful staff, pleasant company. If only everyone was as nice and sweet as Doctor Hudson! She's an absolute darling!!!!!!!

Greg M

Employee was friendly and was super quick in fixing my glasses

Adam

they broke a lens adding days to my wait. 12 days so far, still waiting.....I stressed the fact I have none and needed them immediately. didnt seem to care nor did they offer any kind of discount to make things right......

Robert

The renovations have made the store too bright..the white paint is tiring on the eyes....staff is very helpful and friendly...

George Zilliax

Good service

~cheri ngwaagan

In all my years of wearing glasses, this purchase was delightful. Jennie was just so pleasant, as were all the staff I came into contact with. With regards to customer service, I could not ask for any better. Thanks.

Mike S

The manager is horrible and it seems impossible to deal with anyone higher up than him. They lied about how long it would take to get my glasses and then the lens was falling out on one side...according to the manager Badera, that's normal and not a problem.

ITM

Got Walmart Vision Centre to make my safety prescription sunglasses. Twice they have from from the lab with deep visible scratches on the lense. Not sure what is happening in the lab. Been a huge waste of time dealing with Walmart. Not worth the small savings. Hope the third times the charm.

Cayle “BitMappedIn” Lutz

Intend to file a discrimination complaint to the HTRO. Would give 0* if I could.

Nour El badi

when you take 3 months old glasses with the screws out, and the technician bring them back to you not fixed, and say”this is the best I can do”!!!!!???

Pauline Weiss

Lost side screw to glasses on Friday. My optometrist is closed. Went to this Vision Center on Saturday morning of November 27th. The glasses were quickly fixed. Thank you very much.

Horst Hinz

I had an appointment scheduled at 2:00pm as the "first" patient of the day. 30 minutes later despite numerous attempts from staff to contact the doctor, he still hasn't shown up. No traffic issues or accidents anywhere near the location according to Google Maps traffic. No call from the doctor informing them when he would arrive and why he was delayed. Not very professional behavior by the doctor. Staff left to deal with other frustrated customers as well.

Wayne & Chris Wignall

Spoke with this vision center twice following our daughter's laser eye surgery to arrange a follow up appt since she is a university student and unable to follow up with the surgeon at home. Appointment arranged no problem, until our daughter shows up today and the optometrist says she won't touch her following laser eye surgery and she doesn't have enough eye history despite my daughter attending with documentation from the surgeon. Optometrist also said the receptionist should not have booked this appt without checking and knowing the optometrist would see her. Total waste of time and unprofessional especially when laser eye patients are on a tight follow-up schedule. Thankfully when we contacted the Sudbury Family Vision Centre they were very receptive to contacting the surgeons office for information needed and arranged an appointment. If you are a laser eye follow up appointment, don't book an appt at this Walmart!

Realwoods 2009

This place is insanely difficult to get into for an appointment. This is the 2nd time ive tried to book and its at least 2 weeks before i can get in . Their hours of operation are terrible too you would think they would be open late being located inside walmart but nope! So inconvenient for people that work til 5 most days and u can't even get an evening appt. Ill be going else where now ..