Reviews of Costco Vision Center (Ophthalmologist)

Jodel Jimenez

I went to the vision center today before shopping at Costco, and was told I needed my prescription in hand. Luckily I got my examination at this location and Jessica was nice enough to get it from the doctor and begin to help me choose frames. Her professionalism and helpfulness didn’t stop there: she answered all of my questions, guided me to logical choices, and patiently waited while I browsed and walked me through checkout and purchase. I’ll wait to see how long the wait for my glasses turns out to be, and how good the finished product is, but my experience today was nothing but positive and even enjoyable. Thanks again Jessica!!

Shereen Khattab

Very friendly staff and the service couldn’t be better

Bonnie Hanninen

When I recieved my phone call to come pick up my trial pair of lenses I was not told that they are not teaching ppl how to put them in. I spent forever trying to get them in. I couldnt get any help what so ever. I wish they had have told me this before coming in. I would have watched some YouTube videos before hand. Now I have to wait till they start teaching ppl how to put them in before I can even order a pair. Im just gonna call around and try to find an optometrist who will help. The problem I was having was the conact lens was sticking to my finger and wouldnt come off when I put the lens in. When I got fed up and tried to get help there was no one around. I ended up leaving.

Andrew B

With my prescription in hand they were unwilling to even talk to me about buying contact lenses without me first succumbing to their "need to do an exam". Go somewhere reputable and stay away from the Costco vision center.

Jocelyn Arsenault

(Translated) Impeccable and courteous service. A professional as an optician who knows her inventory well with real comments. Thank you (Original) Service impeccable et courtois. Une professionnelle comme opticienne qui connaît bien son inventaire avec des commentaires réels. Merci

Pam Vautour

Great service and very friendly

Nettie Herbst

Talked me into getting a pair I wasn't interested in. Thought they would help fit them properly - mistaken. They are not there to ensure good fit. Took them home and experienced dizziness and wanting to vomit. They said I just have to wear them more often to get used to them. Never wore them. Checked with an actual professional. They made a mistake on the prescription. They inputted a 1 instead of a 0. But too late. Couldn't return or receive funds back. NEVER NEVER AGAIN.

James

Haven't purchased contact lenses from Costco in a year so guess what? eye exam! You have my prescription on file and it hasn't expired so sell me contacts and let me leave! Went home, bought the same contacts online for slightly more and way less aggravation!

Lynne I

After 3 years I was excited to shop for new glasses. Two men were in the vision centre, one was clueless and the other was extremely rude. I have never bought glasses from Costco and was intending to buy two pairs. It was the worst experience so I walked out. Very disappointing.

Susan Bradshaw

Excellent service for contact lenses! Really appreciated the time the staff took to find me the best fitting contacts. A big thank you to Leah for her recommendation on lenses! The staff here is always lovely to deal with!