Reviews of Clinique Optometrique - Lasalle (Ophthalmologist)

Sarita Donaldson

I went there with my mother to get her some glasses for distance. The staff was very patient, helpful, and HONEST. They actually had her try on special glasses to show her that there wasn't a big difference in her prescription because they weren't sure if it was worth it for her to get glasses! That's honest! They also checked her reading glasses and said they were good and she didn't need another pair. And tightened them for her, for free. I am so impressed with their integrity. I will definitely be returning for all my eye wear needs.

Saïd Radhouani

(Translated) The service is great. A very professional and very friendly staff. (Original) Le service est super. Un personnel très professionnel et très conviviale.

Julie No

Amazing people, amazing service, many choices.. loved my experience! I recommend to all!

Audrey-Maude Rivière

(Translated) I've been going there since I was little! Last year I made the mistake of going elsewhere for lack of time and it cost me big !!!! We feel as if we were arriving at a family member's place !!! The staff are brilliant, warm and they have their customers at heart and it seems !!! In addition to being ultra accommodating and ultra qualified they take the time to listen to us and for me that makes all the difference. They also saved my mother's eyes 2 times !!! I never go anywhere else, I learned the lesson the hard way as said! Fast and unparalleled service !!! Thank you to the whole team -xxxx- (Original) J'y vais depuis que je suis petite! L'an dernier j'ai fait l'erreur d'aller ailleurs par manque de temps et cela m'a coûter gros!!!! On se sens comme si on arrivait chez un membre de la famille!!! Le personnel est génial, chaleureux et ils ont leurs clients à coeur et ça paraît!!! En plus d'être ultra accommodants et ultra qualifiés ils prennent le temps de nous écouter et pour moi ça fait toute la différence. De plus, Ils ont sauvé les yeux de ma mère 2 Fois!!! Je ne vais plus jamais ailleurs, j'ai appris la leçon à la dure comme ont dit! Service rapide et hors pair!!! Merci à toute l'équipe -xxxx-

Patrick Bayne

Great place! Great service! And Dr. Zoe is great with kids. We recently had an experience where they were able to get us a warranty replacement on a pair of frames even though we didn't buy the frames from them. The place where we bought the frames told us they were out of warranty (they weren't) and even if not we wouldn't be able to get the replacement because they were discontinued (they were discontinued but it was possible to get replacements and replacement parts from the manufacturer). We'll be taking our business here from now on and we're 7 in our family. I've since recommended a coworker that she take her kids there and they were not disappointed. Her son even asked her to let me know that he enjoyed his experience.

Lyne Bourassa

(Translated) 8 months ago purchase of reading glasses whose right window has fallen three times. I went to get it fixed and got pretty bad service thanks. Will never go back to this place again. ???????? After a call from one of the local optometrists, I was generously offered to replace my two lenses for free. I consider that we acted with courtesy and speed. Thanks again. (Original) Achat voila de 8 mois de lunettes de lecture dont la vitre droite est tombée trois fois. Je suis allée faire réparer et j’ai eue un service assez pourri merci. Ne retournerai plus jamais a cette endroit. ???????? Après un appel d'un des optométristes de l'endroit, on m'a généreusement offert de remplacer mes deux lentilles gratuitement. Je considère qu'on a agit avec courtoisie et rapidité. Merci encore.

pamela davy

Had no problem. Had eye check up. Picked out glasses. Received them about 2 weeks later. This was in November 2020.

Katia LeBel

(Translated) We were so well served at this clinic !!! Lana, the receptionist, is really attentive to her clients and is so dedicated ... she gave us an emergency RV with the very kind and competent Dr. Breault for our baby within an hour of Notice ... I highly recommend this place to everyone; you will be treated well, respectfully, and welcomed so warmly! Thanks again :). Katia (Original) Nous avons été si bien servis à cette clinique!!! Lana, la réceptionniste, est vraiment à l’écoute de ses clients et est si dévouée... elle nous a donné un RV d’urgence avec la très gentille et compétente Dr. Breault pour notre bébé à moins d’une heure d’avis... je recommande fortement cet endroit à tous; vous y serez bien traité, respectueusement, et accueilli si chaleureusement! Merci encore à vous :). Katia

Kobas Kobas

(Translated) The entire clinic team is highly knowledgeable, professional and available. I highly recommend them! (Original) Toute l’équipe de la clinique est hautement compétente, professionnelle et disponible. Je les recommande fortement !

laurence magnan

(Translated) Very satisfied with the service I was offered. Fast tracking of the professional. Due to an emergency (eye infection), the optometrist was able to see me the same day. I had to contact her a week later (complication of infection) and she made me a reference. Being on the spot, I even found myself a nice pair of sunglasses;) (Original) Très satisfaite du service que l'on m'a offert. Suivi rapide du professionnel. Dû à une urgence (infection à l'oeil), l'optométriste a été en mesure de me voir, la journée même. J'ai dû la recontacter une semaine plus tard (complication d'infection) et elle m'a fait une référence. En étant sur place, je me suis même trouvé une belle paire de lunettes soleil ;)

Marlene Saunders

Very good service....

gustavo jara

Very fast and good service

Mélanie Langlois

(Translated) Great service! The staff are attentive and attentive to customers. I've been going there for 14 years now and the service is still perfect. (Original) Super service! Le personnel est attentionné et à l'écoute des clients. Ça va faire maintenant 14 ans que j'y vais et le service est toujours aussi parfait.

Nicolas Leduc

I've been going there for years, great service, friendly staff

Alain Trudeau

(Translated) Good price, not far. Guaranteed a + (Original) Bon prix, pas loin. Garanti a+

Caroline Lemyre

(Translated) Listening to our needs! Great team! Thank you for everything! I recommend this clinic to find the best pair of glasses for your eyes! Ask Nathalie ❤️Encourage local ???? (Original) À l’écoute de nos besoins! Équipe formidable! Merci pour tout! Je vous conseille cette clinique pour trouver la meilleure paire de lunettes à vos yeux! Demandez Nathalie ❤️Encouragez local ????

Johanne Pelletier

(Translated) Excellent welcome, we see that their employees really love their work! (Original) Excellent accueil, on voit que leurs employés aiment vraiment leur travail!

Khaled Anani

Very friendly employees and nice service.

MsManon46

(Translated) very good service (Original) très bon service

felix montpetit

(Translated) Very friendly people, great service, I recommend it to everyone! It's fuzzy? Go clarify the sight in lasale optometric clinic! (Original) Des gens très sympathique, un service hors paire, je le RECOMMANDE à tous! C'est floue? Allez vous clarifier la vue chez clinique optométrique lasale!

Carole Gauthier

(Translated) I have been a client for 25 years and more, the service I have received for all these years has always been excellent and professional. The people are very friendly. It is a clinic that I have recommended to several members of my family and that I recommend to all. It is always a pleasure to go there. (Original) Je suis une cliente depuis 25 ans et plus, le service que j'ai reçu depuis toutes ces années a toujours été excellent et professionnel. Les gens sont très sympathiques. C'est une clinique que j'ai recommandé à plusieurs membres de ma famille et que je recommande à tous. C'est toujours un plaisir d'y aller.

ProvMi4 ProvMi4

(Translated) Always excellent personalized service (Original) Toujours un excellent service personnalisé

Lina Cosentini

Very professional, thorough and helpful. They are personable, friendly and take care of their customers. Always greeted with a smile, great staff. I, along with my children would not go anywhere else.

MANI

Very nice & professional service, recommended.

Kayla Philpott

Fast and very detailed:) nice staff!

Soraka BeatsJesus

Good place!

Ken Mckenzie

(Translated) As soon as I entered the shop I received a very family service. This is the first time I shop glasses for the sight and I do not regret the experience (Original) Aussitôt que je suis entrée dans la boutique j'ai reçu un service tres familial..C'est la première fois que je magasine des lunettes pour la vue et je ne regrette pas l'experience

François P. Granger

(Translated) bad experience with the 1st optometrist that I saw, who is no longer there. good service from my current optometrist and the prescription optician who served me. (Original) mauvaise expérience avec le 1er optométriste que j,ai vu,qui n,est plus là. bon service de mon optométriste actuelle et de l'opticiene d'ordonnance qui m'a servi.

Étienne

(Translated) Very nice clinic. A warm and personalized service! I recommend to everyone! (Original) Très belle clinique. Un service chaleureux et personnalisé! Je recommande à tous!

Aejr Aejr

Very professional and helpful staff .. helped with selection process and was very patient! Super satisfied and highly recommend!!

Lyne Vermette

(Translated) Excellent service, attentive staff, never disappointed with each visit and an experienced team. (Original) Excellent service, personnel à l'écoute, jamais déçu à chaque visite et une équipe d'expérience.

Caroline Gauthier

(Translated) Great service! Fast, efficient and a ton of choices! IT'S worth the trip to the island of Montreal !!! (Original) Super service ! Rapide , efficace et une tonne de choix ! ÇA vaut le déplacement sur l'île de Montréal !!!

alexandra reyes

(Translated) I have been a customer for 3 years already, I have always been welcomed and served! The prices are excellent and the employees are without a doubt the Better in their professions. I will never go anywhere else???? (Original) Je suis cliemte depuis déjà 3ans, je me suis toujours biem fait acceuillir et servir! Les prix sont excellents et les employés ce sont sans aucun doute les Meilleurs dans leur professions. Jamais je n’irai ailleurs????

katy boivin

(Translated) Super service. Thank you !! (Original) Super service. Merci !!

Sylvie Michon

(Translated) I have been a client of this clinic for several years now, because the customer service is excellent and the products are quality and affordable. The staff are courteous and don't hesitate to make any necessary adjustments. I highly recommend ! ???? (Original) Je suis cliente de cette clinique depuis plusieurs années déjà, car le service à la clientèle est excellent et les produits sont de qualité et abordables. Le personnel est courtois et n'hésite pas à faire les ajustements nécessaires. Je recommande vivement ! ????

Anik Bérubé

(Translated) Impeccable service ???? (Original) Service impeccable ????

Lucy Legatos

I LOVE the team of professionals at this optometrist!!! I've been going there as well as my family for the past 10+ years and I so appreciate the attention and care I have received there ..... Everyone is so kind and they go above and beyond for you. Thanks a million Lucy Legatos

Rene Bissonnette

(Translated) A very professional and attentive Optometrist Center. Thanks to Zoé for her availability and good work. Kareine with these wise advice and patience for a good choice of glasses. And Natalia the receptionist always smiling and attentive to these customers. Thank you! Celine Sauvé (Original) Un Centre d optométriste très professional et attentionné.Merci à Zoé pour sa disponibilité et son bon travail. Kareine avec ces conseils judicieux et sa patience pour un bon choix de lunette. Et Natalia la réceptionniste toujours souriante et attentive a ces clients. Merci a vous! Celine Sauvé

Norm Brousseau

(Translated) Thank you for the outstanding service, I really enjoyed my experience and especially the advice of Lana! (Original) Merci pour le service hors pair , j’ai beaucoup apprécié mon expérience et surtout les conseil de Lana !

Joey Di Martino

This is a great Clinic, the staff was super nice and helpful. Took my 5 year old daughter to see Dr Zoe Andrei and she was amazing. Made my daughter feel comfortable and made the examination fun for her.

Julie Cournoyer

(Translated) Personalized, high quality and professional service !!!! I highly recommend this optometry clinic !!!! (Original) Service personnalisé, de grande qualité et professionnel!!!! Je recommande chaudement cette clinique d’optométrie!!!!

Jean Provost

(Translated) Excellent very personalized service the staff is very pleasant and smiling (Original) Excellent service très personnalisé le personnel est très agréable et souriant

Christine Mantzavrakos

(Translated) I don't live in Lasalle, but I was looking for a neighborhood clinic (not too big; not too small) and I decided to make a detour to come here based on the comments found online. I am very happy to have found this optometry clinic and plan to bring my children and my husband there for their next eye exams. The staff are very professional and their approach is very friendly. The equipment seems very up to date (no taste needed to dilate the pupils!). I am happy to have made the detour and highly recommend this clinic! (Original) Je ne réside pas à Lasalle, mais je me cherchais une clinique de quartier (pas trop grande; pas trop petite) et j'ai décidé de faire un détour pour venir ici en me basant sur les commentaires trouvés en ligne. Je suis très contente d'avoir trouvé cette clinique d'optométrie et compte y amener mes enfants ainsi que mon mari pour leurs prochains examens de la vue. Le personnel y est très professionnel et leur approche très conviviale. L'équipement semble très à jour (pas de goûtes nécessaires pour dilater les pupilles!). Je suis contente d'avoir fait le détour et vous recommande chaudement cette clinique!

andre veilleux

(Translated) It is really very professional very good advice I advise everyone to go there. (Original) C'est vraiment très professionnel de très bon conseils je conseil à tout le monde de aller la.

Philippe Rousseau

(Translated) After having had a bad experience in another clinic, I decided to go to this one and I did not regret a single moment. I have never had such good service, we have a warm welcome, good opticians and optometrists just as friendly to each other. I had to learn to put on contact lenses and I have never seen such patient opticians in my life. Even after 1 hour of trying they continued to encourage me and show me different tricks to be able to put them on and I finally succeeded. I was also surprised at the professionalism of Dr. Dèby who took the time to give me a good quality eye exam. Also, I was surprised how it all didn't cost so much in the end. I referred my parents to this clinic and recommend it to you too! (Original) Après avoir eu une mauvaise expérience dans une autre clinique, j'ai décidé d'aller vers celle-ci et je n'ai pas regretté un seul instant. Je n'ai jamais eu un aussi bon service, on a un bon accueil, des bonnes opticiennes et optométristes tout aussi sympathiques l'une des autres. Je devais apprendre à mettre des verres de contact et je n'ai jamais vu des opticiennes aussi patientes de ma vie. Même après 1 heure de tentative elles ont continué à m'encourager et à me montrer différents trucs pour pouvoir les mettre et j'ai finalement réussi. J'ai également été surpris du professionnalisme de la Dre Dèby qui a pris le temps qu'il fallait pour me faire un examen de la vue de bonne qualité. De plus, j'ai été surpris à quel point tout ça n'a pas couté si cher au final. J'ai référé mes parents à cette clinique et vous la recommande également !

Charles Ricard-Gagnon

(Translated) Good service, fast, efficient and no pressure to buy! : D: D: D (Original) Bon service, rapides, efficaces et aucune pression d'achat! :D :D :D

Tamina

Unfortunately, our experience today at the clinic was not good. I brought in my 9 year old daughter to have her eye exam. The doctor was professional though and spoke openly about pros and cons of all treatment options which I appreciate. However, the staff at the clinic used pressure sale tactics, it was very uncomfortable and disappointing experience. The lady who sells glasses got upset and rude when I told her that I would not order it at their clinic. She approached me saying that she would've not given me an appointment that soon, if she knew I would not order it at their clinic. I said I called to book an eye exam to get glasses for my kid and I did not promise to her I would shop at their clinic. When I asked the receptionist to give me a copy of my daughter's prescription as I would like to shop for eye glasses elsewhere, she also forced me not to go to other places as optometrists make lots of mistakes (talked about Costco) and I might end up coming back to them again to fix it. Given this unpleasant experience I would not go there next time unless they stop using their pressure sale tactics.

Hafedh Bouakez

(Translated) Excellent service! (Original) Excellent service!

Francis Bourbeau

(Translated) Very good service very good price and lenses made on the spot I had my glasses in less than an hour. (Original) Très bon service très bon prix et les lentilles fait sur place j'ai eu mes lunettes en moins une heure.

Martine Lavoie

(Translated) For 14 years now, I have been obtaining services from the clinic and the optometrist ... very satisfied, good services, good prices and good follow-up ... and this, always with a smile .... (Original) Depuis déjà 14 ans, j'obtiens des services de la clinique et de l'optométriste....très satisfaite, de bons services, des bons prix et un bon suivi... et ce, toujours avec un sourire....

Renald Prieur

(Translated) Impeccable service at the reception as well as at the service of glasses and Optometry I highly recommend this clinic (Original) Service impeccable à la reception comme au service des lunettes et de l Optométrie je vous recommande fortement cette clinique

chantale poirier

(Translated) To try it is to adopt it. Impeccable service and qualified staff. I recommend them without any hesitation. (Original) L'essayer c'est l'adopter. Un service impeccable et un personnel qualifié. Je les recommande sans aucune hésitation.

Dominic Lavoie

(Translated) Very disappointed with my experience here. Following a full examination for a prescription for glasses and contact lenses, the clinic refused to provide me with the calculation of my pupillary distance, a figure necessary for the purchase of glasses. This is obviously to prevent customers from shopping for lenses elsewhere than here, thus forcing me to take them myself with a ruler and a mirror, a calculation much less precise than if they had simply provided me with the information. It’s despicable, and disappointing. Note: there are other optometric clinics in Lasalle that will provide you with this calculation if you require it in advance. Happy shopping! (Original) Très déçu par mon expérience ici. Suite à un examen complet pour une prescription de lunettes et lentilles, la clinique a refusé de me fournir le calcul de ma distance pupillaire, un chiffre nécessaire pour l’achat de lunettes. C’est évidemment pour empêcher la clientèle de magasiner les lentilles ailleurs qu’ici, me forçant donc à la prendre moi-meme avec une règle et un miroir, un calcul nettement moins précis que s’ils m’avaient tout simplement fourni l’information. C’est ignoble, et décevant. A savoir: il y a d’autre cliniques optometriques à Lasalle qui vous fourniront ce calcul si vous l’exigez à l’avance. Bon magasinage!

Gabrielle Massé

(Translated) I have been going to this clinic for years. The staff is very kind and always ready to adapt / help us as much as possible. I highly recommend this clinic! (Original) Je vais à cette clinique depuis des années. Le personnel est très gentil et toujours prêt à s'adapter / nous aider le plus possible. Je recommande fortement cette clinique!

Chloé Beaudoin-Lejour

(Translated) 25 years of good and loyal service. Even after moving 30 minutes from the clinic, I'm still on the road because I have confidence. In my optometrist as well as in the optician. Staff always welcoming and smiling. I used to go there with my parents and now bring my children who quickly fell in love with the place and are even looking forward to their annual meeting. (Original) 25 ans de bons et loyaux services. Même après un déménagement a 30 minutes de la clinique, je fais toujours la route parce que j'ai confiance. En mon optométriste ainsi qu'en l'opticienne. Du personnel toujours accueillant et souriant. J'y allais a l'époque avec mes parents et j'y amène maintenant mes enfants qui sont rapidement tombés en amour avec l'endroit et qui ont même hâte a leur rendez-vous annuel.

pj smith

Buyer beware! Unfortunately I need to give a very bad review. A senior visited the clinique expecting professional service, but did not get good service. The senior presented his old pair of progressive glasses which needed updating as per driving requirements. The clinique sold him a pair of bifocals. He didn't understand why they were so uncomfortable, he couldn't use his computer, and couldn't adjust to the line. The "doctor" at the clinique did not explain these deficiencies. A quick call to LENS CRAFTERS finally explained that bifocals are NOT RECOMMEND FOR PEOPLE WHO USE COMPUTERS AND WHO ARE USED TO PROGRESSIVE. we asked the clinic for a refund but they would NOT. instead they charged extra to convert to progressive. PLEASE AVOID THIS BUSINESS, THEY TAKE YOUR MONEY, NO GUARANTEE OF SATISFACTION. we will need to contact the ministry to see why they are in this business though they are not Knowledgeable. GO TO LENS CRAFTERS!

Dylan Deng

(Translated) I had an eyelash in my eye that had sunk into the skin that I wasn't able to remove on my own. I contacted 4 clinics to see if they could help me remove it but unfortunately they were all booked and didn't want to know about my situation. This was when I called this clinic and was accepted as an emergency despite being booked for the day. Really good service and very pleasant staff! (Original) J’avais un cil dans mon oeil qui était rentré dans la peau que je n’étais pas capable de l’enlever tout seul. J’ai contacter 4 cliniques pour voir si on pouvait m’aider à l’enlever mais malheuresement ils étaient toutes booker et ne voulait rien savoir de ma situation. Cet alors que j’ai appeller cette clinique et on ma accepter comme urgence malgré qu’il était booker pour la journée. Vraiment bon service et personnel très agréable!

Marie-France Caouette

(Translated) Excellent service, optometrists are always available and very competent. I recommend this clinic :) (Original) Service excellent, les optometristes sont toujours disponibles et tres competents. Je recommande cette clinique :)

Pierre Morin

(Translated) Very good service, courteous and knowledgeable staff. I recommend this establishment which I have frequented for over 20 years. (Original) Très bon service, personnel courtois et compétent. Je recommande cet établissement que je fréquente depuis plus de 20 ans.

M

Unfortunately I have to give them 2 stars. The people were very nice and Dr. Zoe was as well. However, I went there for reading glasses and I was referred by a specialist's office. And I wonder why! How hard is it to make reading glasses?? I spent 110$ on the tests and then another $50 for the prescription for my glasses. And what happened? Well, I got the first prescription and I asked for reading glasses only to be able to read at all levels. Yet, the glasses were only allowing me to read if I put the Bok or tablet right in front of my eyes. If I dropped my head down, it was bad. And, my right eye was a little out of focus. I called and they told me to go back in as they allowed for one adjustment. So I did. They did a small test and I explained that, FROM THE BEGINNING, I asked for reading glasses at all levels. And that, technically it was not my fault. So they checked again and said that, if it was for reading at all levels they had to bring the prescription down. I agreed and they checked with some lenses and all seemed okay. Well, not only did it take long for them to change the prescription (longer than the first time) but, the minute I put them on to try at home, I could not keep them on longer than a few seconds as they made me very nauseous. As anyone can imagine, I was and am very upset. Because I lost $160 and now have unusable glasses. I wrote them an email days ago and still have heard nothing back. It's a good thing I brought my own frames or else I would've lost more money. And now, I have to go to another clinic to start over and have someone else fix their mistakes. How disappointing and frustrating ????

Yanik Yanik

(Translated) Smiling receptionists! Impeccable service received by Dèby Thériault. Thank you! (Original) Réceptionnistes souriantes! Service impeccable reçu par Dèby Thériault. Merci!

Olesia Tutashkonko

we have made eyes examinations for my 6 years old daughter, me and my husband at this clinic. Me and my daughter has been checked as having very good vision, but for my husband they have found some minor problems that he was not aware about. My girl received small toy in the end of consultation and she was very happy during eye check-up.

sebastien santoire

(Translated) Very warm welcome! Family atmosphere and unparalleled service. There are stylish frames at very good prices! I recommend this beautiful clinic (Original) Acceuil très chaleureux ! Ambiance familiale et service hors pair. On y trouve des montures de style a très bon prix! Je recommande cette belle Clinique

Mart Sen

(Translated) An excellent clinic where we are always well received, well treated. An exceptional team attentive to our needs. I have been going there for more than twenty years, Doctor Beaulieu gave me confidence from the first appointment! Julie pulford (Original) Une excellente clinique où nous sommes toujours bien reçu, bien traité. Une équipe exceptionnelle à l'écoute de nos besoins. J'y vais depuis plus de vingts ans, Docteur Beaulieu m'a mise en confiance dès le premier rendez-vous! Julie Pulford