You will be able to see the information of real people like you who are using the services and products of Overlake EyeCare, PS (Ophthalmologist) in the territory of Kirkland Lake (Canada).
Right now the firm has a rating of 4.6 stars over 5 and the rating was based on 127 reviews.
You must have seen that it has an average rating is nearly the highest, and it is based on a large number of scores, so we may conclude that the valuation is quite credible. If there are many people who bothered to rate when they are pleased with the service, it works.
As you know, we don't usually stop to set tatings when they are correct and we usually do it only if we've had a problem or issue...
This Ophthalmologist belongs to the category of Optometrist.
Dr. Coday and crew are phenomal - detail-oriented, thorough, listen to you (even if you have a ridiculously extensive medical history!), and genuinely care about you as a patient. If you have an eye-emergency, they will move mountains to get you in that day. They’ve saved my eyeballs a couple of times. I ❤️ them. They are awesome human beings.
I went to Overlake Eye because of an eye injury. I’m so glad I found them. Everyone is so nice and Dr. Boparai is an excellent physician. I’m well on my way to recovery. They made sure I understood the process and I really appreciate that.
From the receptionist and scheduler to the medical staff, everyone was friendly and competent. They answer all my questions, are very thorough and gave me great care. Dr. Coday is excellent. I trust her completely and have been recommending her to people.
Too much redundancy in questions and too long waiting time before seeing Dr Corday. Need better time management for tests leading up to doctor’s review with patient The above was a few years ago. Current experience is much better. However, wait times are still long. There is a sign to let front desk know if waiting more than 15 min. Better to fix the problem, rather than posting a sign
A family member was in great need for advocacy... Family needs were at a max... Dr.J.Sandhu, refused therapeutic resolution, and, had not received a contact prescription FROM JULY 2018, TO OCTOBER 2018... PAYMENT OF THE SERVICE WAS PAID IN JULY 2018- $135.00... The Service was paid, but, the Prescriptive Service was not rendered... The patient was suffering from a family tragedy: hospitalizations, and, serious Implications for her children... but, Received abrupt calls, but, no therapeutic outcome that hindered vs. Resolution... Not a very graceful experience... Still feel the hurt, very frustrating to spend hours and attempts ×twice to a patient coordinator, in their office; trying to get the prescription filled or, to have even gotten the prescription ...SINCE THE SERVICE WAS IGNORED, THAT HAD BEEN PAID IN JULY, AT THEIR FRONT DESK... THEY APPEAR TO BE DISORGANIZED, about their staffs roles of continuity... Every Opthamologists office, I've seen in Seattle ...has had a patient care coordinator or, Optometry technician, WHO FOLLOWS THE PATIENTS THAT ARE SEEN BY EYECARE DOCTORS... NEVER HAVE HAD A BREAK OR, DELAY OF CARE, UNTIL HERE... ( especially, after rendering payment... July to October 2018... NOW, THAT IS FRUSTRATING! BUT, the PATIENT STILL IS UNRESOLVED!!! WHEN SHE NEEDED TO CONTINUE IN THE AVENUE OF EYE HEALTH... THIS YOUNG MOTHER, HAS RESOLVED HER CHILDS EYE -WEAR NEEDS...BUT, STILL HAS NO EYE CARE - CONTACT PRESCRIPTION/ CONTACTS , SINCE PAYMENT AND, VISIT, AND, CALLS INTO OVERLAKE EYECARE- DR. J. SANDHU, OPTOMETRY ...
This practice gone down, especially with their incompetent billing department. I was a pt of Dr. Coday and thought she was wonderful at the beginning. However, beginning a few years back, I began noticing problems in her interaction with me as a patient. I have discontinued going here because of the lack of a caring environment.
I am 70 years old and this was my first eye exam, ever! I learned a lot from the friendly and professional staff. Very nice office environment and great attention to detail regarding COVID-19.
I got my eye checkup at Overlake eye care. Dr William was too good and answered all my questions patiently.I would highly recommend this eye care to all.Had a good experience overall.
Staff friendly and diligent. Pleasant environment. Dr. Coday a good listener and takes the time to answer all questions. I have not yet had the surgery but she inspires confidence.
Dr. Coday is very knowledgeable and experienced and has my complete confidence. I drive from Edmonds to Bellevue just to have her as my eye specialist. Very professional and quick office staff as well.
Dr Boparai is the best. Gentle kind personable and his medicine is excellent!! I have to go 1 hour to get to him but won’t go anywhere else. My whole family switched to see him. The staff is always nice as well.
The assistant was clear and helpful in carrying out the test. After that I’ve to wait 30 minutes before Dr Lindsay appeared. And no one came to me to let me know why there’s such a long waiting time. I’ve to come out of the room to find out if I had been forgotten. Not happy about it.
I've been going to Overlake EyeCare for over 20 years. Wonderful staff, high tech equipment and top notch doctors.
Very professional staff and Doctor was very informative and helpful too. Would very likely return for help with anything eye related. Thanks!
worst experience. It’s not the doctor who checks the sign. It’s the nurse who checked my sight. I felt the results she gave was abnormal. When I asked the doctor to cross check again she did and the results were completely different. Worst part was the doctor checked my sight when my eyes were dilated. Now I am not even sure if the results which the doctor gave were also right. I am Costco/target are far better than this place.
I’m so glad I have found this place, I have been treated my serious dry eye by Dr Boparai who he had done an excellent job on me, he’s amazing, Thank you Dr Boparai, I have no more eye pain. Recently I have my cataract surgery done by Dr Coday, she is also a very professional and outstanding Doctor, she takes time explains things and directed me to the entire course of treatment patiently, thanks Dr Coday. Office is beautiful and neat , all co worker , staffs are very friendly. ????
This year I was so impressed by how well I was taken care on time, by my technician! Dr. Coday did her best job as always. Also I like remodeling of the clinic; well done! Thanks!!
As per Covid guidelines, the clinic was very well maintained, with everyone social distancing, and sanitizer all around the room. We not only appreciate the doctor but the whole staff who were very friendly and helpful, and we enjoyed our visit.
Superb! Dr. Boparai and the Staff are Simply Marvelous! Thanks.
Will never go to them again. I have had cornea transplants in the past and they have treated me for an eye infection that never fully healed. They also messed up on my contact order and I'm still waiting for the correct prescription. It's been well over a month now. In response to Overlake Eye Care response: IF you looked me up, you will notice I am a real patient. So yes, this is a "real" review. Over 6 weeks ago I was seen for an eye infection and treated. I also was fitted for new contacts as the shape of my eye had changed. The contact order was incorrect as your front office staff ordered me 2 contacts for the SAME eye. They reordered them, over a month ago, saying they would be in in 5-6 days. I'm still waiting to hear if they're in. The reason I mentioned I was a cornea transplant recipient (over 25 yrs ago, and my chart indicates that) is because I now have a 2nd eye infection in the same eye. I chose to see another eye doctor. The new Dr. took one look and has now referred me to a specialist as he thinks my cornea transplant may be rejecting. It makes me wonder why this wasn't a clue the first time, especially since my eye shape had changed. I'm obviously not an eye doctor, but... I'll keep you updated on how my appt with the specialist goes. Take care!
We had a fantastic experience for our young son with Dr. Lindsay and the care team here about a month and a half ago. We initially visited a different nearby pediatric optometrist that almost traumatized our son. Dr. Lindsay and the staff here was energized and thoughtful, and I am still grateful for the care and capabilities here. The facility is also updated and clean. Dr. Lindsay gave us a thoughtful unrushed second opinion. She explained why she disagreed with parts of the initial diagnosis we received at the nearby pediatric optometrist, and she even referred us to a pediatric ophthalmologist specialist she knew personally and could vouch for, and helped us get an appointment.
Dr. Lindsay is one of the best. She does not judge based off of looks. She takes your concerns and really does her best to listen to you thoroughly and you can tell she genuinely cares about what she does.
Super grateful for OEC. I've been going for a while now, not realizing I've never left a review for them. Dr. Boparai. I am so happy that he has been caring for my eye issues. As a 30 year old you'd never really expect to have so many health issues randomly popping up, but with the right people caring for you that stress and pressure really is lifted off the shoulders.
Easy to make appt. Doctor Coday cordial and very knowledgeable. Answers my questions and doesn't seem in a hurry Been going there for checkups & rx since 2008. Was nice to be forthright about recommending a good optical practice closer to where I live.
Friendly, efficiently run office. Dr. Coday and her staff take time with patients and makes sure their concerns are addressed. Highly recommend.
Went there last year and got my eyes checked. They gave me -4.25 prescription and it didn't sit right with me. I asked them if maybe I should get -4.50 and they just switched it without checking if it fit me. Went with a different place today and they said that -4.5 was the wrong measurement and that I have a different prescription for different parts of the eye. Very disappointed with this place with a bad exam result.
I am coming here from 4 years. Excellent customer care and very nice doctors and other staff
I love the customer service up front and the great staff.
Love this place, Dr. Sandhu is the nicest optometrist I've ever met and very thorough in her examination! I always look forward to seeing her! Taylor Hahn is the optician who made my glasses and she was not only SUPER friendly but also managed to make the perfect pair of glasses for me. I have a high prescription but she managed to make it work AND added in high index, blue light filter, and anti-fatigue, all in one pair of lenses with no problems. She also found me the perfect frame. :) Will definitely be going here for my yearly checkup & if I'm feeling like getting another pair of glasses!
The service and quality have been excellent. I’m impressed by the thorough care and knowledge shown by Dr. Lindsey and the professionals on staff.
I've been going to Overlake for 15 years. I have no desire to see anyone else. The people there are punctual, conscientious, courteous and above all good at what they do - which is help me with my vision. What more could I ask for? Thanks, Overlake Eyecare.
Very friendly, professional and personable. Overall great experience considering its an eye doctor. Highly recommend.
Very professional with advanced equipment to do very thorough glaucoma screening. You get your results right away at the end of your appointment. I highly recommend them for quality eye care.
i can't get them to give me my correct prescription. I spoke with Laura several time and made 7 phone calls. I'm virtually out of lenses. I can't get the right prescriptions and I have made 7 phoe calls. I work and have 1 year old twins, I just just run by the office. I have had numerous problems with this office
Had a great experience. Dr. CoDay was wonderful and gentle. I was quite scared till she explained my condition in full. The staff was pleasant. The office was very careful with covid. Oh, I even liked their handheld pressure checker. Much less nerve wrecking than the chin type.
Eye've been coming to Overlake Eyecare for years. I love having all my records there. I love how Dr. Boparai shows me my eye health spanning over a decade. The friendly staff make sure every visit goes smoothly.
I have been wearing glasses since sixth grade and Dr. Sandhu is the best. ophthalmologist. I have ever seen. I have problem eyes (detached retina surgery from a boxing incident, astigmatism, etc. etc.) so I can't exactly walk into LensCrafters and get new glasses. I moved from California and needed a new doctor and I really hit the jackpot. She has great energy and is not just willing to give me the extra attention but is enthused to help me, um, not go blind. I am going to stay with her forever. The assistants are so personable and helpful, too.
Love the care and attention of the staff!
Dr Boparai saved me at least $9000 dollars and likely eye damage and complications by being completely honest with me about the risk of a surgery another Dr was more than ready to perform and charge me for. I am so glad I got a second opinion. I went to Dr Boparai as a new patient to get a second opinion on a surgery to remove slightly red/damaged blood vessels that bothered me cosmetically. I had seen another Dr who was more than happy to suggest a $9000 conjunctival excision with auto-graft - rather in depth procedure. Dr. Boparai politely let me know that while this was an option, he didn't recommend it for me because from the existing blood vessel reaction, it was evident to him this surgery could easily leave me worse off than before. He then offered me these amazing over the counter eye drops that contracted the broken blood vessels enough to leave me completely satisfied and extremely relieved to have avoided a very costly surgery, with a safe effective eye drop that costs less than 5 dollars. I was saved thousands of dollars and likely life-changing scars, because Dr. Boparai was honest with me, and put my safety and health ahead of profit. I cannot recommend Dr Boparai enough.
Excellent, top-notch doctor who cares about her patients. Dr. Coday is the best!
As usual quality and timely service, As well as thorough explanation of what transpired during my visit
The staff is very professional kind, and helpful. I highly recommend them.
We are very pleased with all employees and doctors there. Thank you.
I like that the office offers hot coffee and tea, and that the staff is friendly. Dr Coday was thorough with the exam.
Excellent, is a pleasure !!! ????
It was wonderful! The staff took such good care of me for all of my testing, and the doctor explained the results thoroughly. I'm in a wheelchair, so I needed a little more help than the average patient, but the staff was very accommodating, and we were able to get everything finished during my visit. Thank you, ladies!
Perfect service and a best of all !!!
I was asked to take extra tests. I asked the Doctor (Dr. Sandhu) whether there would be additional expenses on this. I was told there wouldn't be any. Fast forward to 2 months, I get billed for these expenses. The letter also arrives two days before the deadline. TL;DR: Don't go here. They try to lie to you to get you to take additional tests.
I take both of my kids and myself to see Dr Sandhu at Overlake Eye Care. She has a wonderful way with kids and has a calm, intelligent demeanor that instantly puts you at ease. Somehow, she managed to get my super fidgety 8 year old son to get eye drops in his eyes with no issues and he still adored her afterwards. She is so kind and very professional. I highly recommend Dr Sandhu!
Very professional and knowledgeable staff. Also, I did not have to wait much to see dr. Boparai.
Overlake Eyecare is truly excellent. All of my interactions were extremely positive and friendly. The front desk staff was quick and helpful, and all of the assistants were very kind. I saw Dr. Rebecca Lindsay. She is a fountain of knowledge and is able to easily convey information to her patients in a practical and empathetic way. She listened to all of my questions and concerns, and took the time to explain everything to me. I am so grateful I chose to make an appointment here and I look forward to my future annual visits!
Aweful! They have a post which says notify the receptionist if you wait more than 15min. I have been waiting for more than 45 min. All the receptionist said is "sorry".
Staff is very friendly and professional. The doctors are very detail oriented and thorough. Walked out happily after a great selection of glasses.
Great staff, everyone is friendly and efficient! OEC has a physician for all of your eye care needs! Not to mention great optical frame selection as well as sunglasses from brands like Maui Jim, Gucci, and Tom Ford.
Overlake EyeCare was a miracle for us. They fit my son into their schedule during the holidays because he had severe pink eye. The care and professional was outstanding. Most importantly, they were able to provide my son with relief. Best care ever!
Wonderful care
I was referred to this office for specialists after an eye appointment elsewhere. It was 29th of December and I hoped they could fit me in before the end of the year when our health insurance deductible reset. Turns out they had an appointment for me AND my husband the very next day! I couldn’t believe it. Their office was very clean, masks required and hand sanitizers on every counter, table or surface. They sanitized every pen, chin guard, and forehead guard during my visit. I wasn’t seated more than 2 minutes in the waiting room before they brought me back for my appointment. The nurses and doctor were very nice and efficient. Explained things in a way I could understand and made me feel comfortable in how my results were interpreted. Definitely recommend this office and plan to return for my follow ups!
Good place to check your eyes. Faculties are all nice. Dr Boporai have a treatment of my dry eyes last year and my eyes are much better !
Very nice environment, honest and detail. No after math surprise.
Highly recommend real happy with the staff and Doctor.
Welcoming staff, it was quick. The clinic I equipped with all needed tools.
Very pleasant and helpful staff. A great experience overall.
I've dealt with multiple eye health issues since birth and I have seen numerous eye doctors of various specialties. Now in my 40's, complications from Lasik surgery, complications form a retinal tear and age related vision deterioration have made eye care a primary concern. Overlake EyeCare has provided years of excellent care. Recently, I started seeing Dr. Boparai who has provided exceptional care. Dr. Boparai took the time to listen to every detail of my concerns (probably why some of you complain about waiting!) and, after a thorough examination, he clearly explained the various issues affecting my vision. Using a combination of an innovative prescription for glasses and a prescription for drops (i.e., non-surgical solutions), Dr. Boparai helped me regain much of the vision I feared was lost and, crucially, he helped me be able to drive at night again. I have never felt more informed and at peace with the state of my vision. Thank you Dr. Boparai.
Outstanding experience from the initial phone call to inquire about the clinic to the arrival, the experience with the assistant, to the time with the doctor to the check out and goodbye. 5 star hotel quality experience. Genuinely caring, knowledgeable and focused on my satisfaction. Wow! Kudos to: Destiny, Janelle, Emily and Dr. Lindsay. Rare and wonderful.
I been a client for many years. I like them a lot and will not go anywhere else for my eye care.
This was my first visit to Overlake EyeCare. I have had an excellent ophthalmologist in Kirkland who gave up her private practice so. I was concerned about finding someone else to meet my needs. I had an appointment with Dr Rebecca Lindsey, who turned out to have studied under my former ophthalmologist. A pleasant and reassuring surprise. I was extremely impressed with Dr Lindsey's thoroughness, her listening skills, and diagnostic abilities. She really explained whey she decided what she did.
Great service, especially Brian at the front desk.
I’m so happy with the staff at Overlake EyeCare!! They made sure I was completely satisfied with my glasses and took great care of me!! ????
Overlake EyeCare, PS has been my one-and-only-eye-doc place for 30+ years. Wow, I cannot believe that is the # of years starting with Drs. Bosland and Barry, an eye infection, mono contacts, Dr. Bopari, reading glasses, Dr. Coday, cataract surgery, and today another perfect annual check-up! This is exactly what I look for in a care provider: one who is with me on-going. Who knows my "eyes" or whatever my medical situation, past and present. And, I would be remiss to leave out how helpful and friendly the office staff and assistants are. This is as wonderful a practice today as 30 years ago...probably better.
Overlake Eyecare provides excellent care. I have had eye issues for over 20 years, and they have helped me navigate those challenges. Special thanks to Dr. Mary Coday, my ophthalmologist.
Everyone at this place is super nice and knowledgeable. The only thing i would have to complain on is the wait :( i made an appointment at 3:00 pm and wasn’t seen until 4:40. But other than that everything was good!!
Thank you for seeing me. Appreciate the extra time you took (I have a problem hearing).
Dr. Cody is extremely patient to listen to patient's questions and shows sympathy to patient's problem.
I am always pleased when I go to my eye doctor. The receptionist is friendly, helpful and timely. I don’t have to wait long at all to get in to start my appointment. I’m not crazy about the tests I have to have but they are always done quickly and professionally. The Dr explains the tests very well and his conclusions.
Everything was on-time and running smoothly. I appreciated the measures taken to create a safe environment in these COVID days. Staff members were professional and courteous.
DON'T DO DRY EYE TREATMENT!!! Dry eye treatment is a waste of time and money. Not worth $650. A $50 heating mask bring you same result.
Very well organized front office staff, also courteous and cheerful. Dr. Lindsay is very professional, knowledgeable and interested in making sure her patients understand they condition, how you may have acquired the condition, what you need to do and what your expectations should be.
Great, friendly, knowledgeable staff! Highly recommend, no wait and was seen by the provider within 10 minutes of checking in at the front!
Love Dr Sandhu and Dr Coday! Great experience all together. Highly recommend!
Prompt, efficient, friendly service in a very nice office.
It was great seeing Dr Sandhu. Everyone in the clinic was friendly, fast and helpful. Had nice experience end to end.
Overlake Eyecare is the best! Each time my husband and I get our eyes checked/new glasses our experience has been; very professional, very thorough, super friendly and most helpful. The entire staff is GREAT! I have recommended Overlake Eyecare to all my family/friends.
Everyone at the clinic is so kind and caring.
Highest quality patient care and top notch professional staff.
I don't have anything against the doctors, they are great, but office personal literally sucks. If you don't want your mood to be spoiled for the rest of the day - don't come here
Great, friendly staff.
Always a great experience! Smart, attentive staff supporting expert specialists. Dr. Coday's vision care is second to none!
Very informative staff as well as friendly. I'm looking forward to my dry eye treatment and its success. I have confidence in the office.
I’ve been going to Overlake Eyecare for 13 years and have been very satisfied.
From the first welcoming moment of walking into the office, to the final thank you for coming, Overlake Eye Care is the best place for vision care. The staff is knowledgeable and friendly. The equipment is up to date and clean. My issues were heard and I was given the answers to each. A class act and A+ care.
Finding an eye Doctor one can trust to "cut your eyeball open" can be a daunting task. After being informed (by another Doctor) my vision was being impaired by a cataract, I called a Doctor friend; who referred me to Dr. Mary Coday (she had removed his cataract). My first impression of both Overlake Eyecare, PS and Dr Coday were as good as I could have hoped! The staff at the front desk were efficient and well in charge of their "front desk world"! After being checked in...almost immediately Judy came out and greeted me, inviting me to begin diagnosis. Dr Mary Coday soon arrived and got straight to business. She is a straight forward, top of her game, no BS, Doctor! I researched her credentials, and I feel fortunate to be in her care. This will be a bit of a journey. I'm glad Dr Mary Coday will be be there with me!
Dr. Joshelen D. Sandhu is a brilliant doctor and she has a wonderful heart. She diagnosed me correctly. She is the best.
Made me wait 30 minutes after checking in at 8 am before starting my check-up. Left me waiting 30 minutes in the exam room to get the doctor since the Nurses did the entire exam. If you have 120 minutes to spare, this is the perfect place for you.
Dr. Barry is excellent. We have been coming to have our families eyes checked here for 8 years.
A fine facility! Dr. Mary Coday is exceptional, thorough & complete in her care. The employees Mallory and Tung are, again, exceptional and really care about what they're doing! The optical department is, well, exceptional as well and Merry Jo is a joy! The parking arrangement is somewhat tight for the disabled, and sometimes we've had to wait nearly an hour. Overall, however, we'd never go anywhere else! One other wonderful employee of this clinic is the telephone person, Natasha. So helpful, all of them.
The doctors and staff at Overlake EyeCare are the best!!! I have interacted with Drs. Boparai and Coday. I have nothing but nice things to say about them. They have helped our family and extended family for many years. We appreciate that they treat all their patients with kindness. We appreciate that when a family member has had an emergency, there was no "we can't see you attitude". This attitude of "we will take care of you everyday and especially during an emergency " is why we keep coming back. The clinicians are very knowledgeable, and we 'get it' when they are running a little behind, because they are the go to eye doctors for Bellevue when you need help! We as a family 'get it' when we're not seen immediately because we have been on the other side with an emergency of our own causing the delay. The doctors and staff work very hard and the people who complain about a wait have either never had an emergency medical condition of their own or they are so self centered that they can't think about anyone but themselves.
Amazing experience. From the welcome to initial exam by Mathew and visit from Dr. Sandhu, everything was professional and very comfortable. They were very helpful and each asked me if I had any questions. Mallory provided excellent service for frames and my new sunglasses.
Dr. Bopari is so knowledgeable and easy to talk to about concerns. I recommend him to my friends, family and acquaintances who are looking for a terrific eye doctor. Also his technician is terrific at explaining all about the eye too. He's a great teacher and very gentle! The staff at Overlake EyeCare are caring and helpful. I always feel like I'm in good hands.
The wait time was brief. Dr. Bopari and staff are caring professionals. I have been going to Overlake Eye care since 1992.
Dr. Boparai and his team are so great and helpful. I would definitely recommend as they provide high level of quality care. Thank you to the whole team.
I have been seeing Dr. Boparai for chronic Dry Eye Syndrome over the last several months and have been happy with his knowledge and the treatments he has given me so far. I still have issues with my eyes, but he is trying hard to find the best treatment for me. They are somewhat better, but he has other treatments that we can try in the future if need be. He makes me feel very comfortable and his staff are all friendly as well. I would highly recommend him.
Excellent customer services. Great team with knowledge, experience and skills.
Did not feel rushed. Felt at ease. All my questions were answered. Modern Equipment. I feel lucky I made an appointment with this eye doctor and her staff/office.
Super professional atmosphere and patient treatment from the beginning and through the end of my first Overlake Eye Care. It’s an almost long distance travel experience for us but it’s top-notch one stop eye care.
Today was an exceptional day. Went to the room for previsit screening and then saw the Doctor in record time. Best experience in my 18 years as a patient.
Great place. Excellent drs and staff!
Doctor Rebecca Lindsay was great. She listen to the challenge I had been having with my previous color vision exam, and It’s implications with my job. She was thoughtful and encouraging, and overall extremely professional and pleasant. Everyone at the clinic was helpful. I’ll plan on visiting again.
For many many years, I have enjoyed the good service which I always appreciate it.Therefore the rating of nine which I have given you is the indication of my level of satisfaction which is belong to a few days before and a few days after the recent incident. However I want to express my most disappointment of the treatment that I received a few days ago. In my most recent visit, I was treated unfairly, and I am not satisfied. It was way beyond my expectations. To maintain your high image in my view, I have decided to forget my last experience at your office.
Took my 5 year twins for an eye checkup. They were very quick to check up each kids in parallel and reduce our 3 hr appointment to 1.5 hrs. They are following all sanity procedures during Covid. They were awesome in taking the baselines and doing the initial check up and then the doctor came in for 15 minutes for final review. We are blessed to have the clinic so close to home. Keep up the good work!
My family has been coming to Overlake eye care for more than 7 years but this year has been the worst in terms of experience. Two weeks back one of my family members had an annual eye exam and it took 1 hour 25 minutes to complete the appointment. He was taken inside at the scheduled time but then kept waiting for different things while inside. Today was even worse. It took me 2 hours 20 minutes to complete my annual eye exam appointment. I was called in 45 minutes after my scheduled time. The assistant spent around 15-20 minutes to check my vision etc. Then he dilated my pupils and asked me to wait in the lobby so that he could start with another patient in the meantime. I was called back in about 20-25 minutes after that for photos of my eyes. Again I waited for the doctor for another 20-25 minutes in the room. When I finally came out my appointment had lasted 2 hours 20 minutes! I have no complaints against the doctor and the assistant – they did the best they could do with the waiting room full of patients and were courteous. But you seriously need to reconsider how many patients you schedule. Otherwise in an effort to increase your revenue you will end up losing loyal patients and earn negative word-of-mouth. If it recurs next year, I will definitely be looking to switch.
Love my doctor and the staff. Really happy with all the services. Professional and friendly. I continue to recommend OVERLAKE Eye Care to everyone. my friend, sister and aunt are patients there as well. I just meet Taylor, who was great and help me choose my new glasses. Thank you all ???? Estrella Maston Simone
The people here are always kind and helpful. I bring a 97 yr old gentleman in and he always comments on the way the office runs so smoothly. Always on time. Dr Coday returned his sight to him so he is especially fond of her.
The staff is very professional and helpful. I highly recommend them.
Dr. Joshelen D. Sandhu is not only a brilliant docker but she has a wonderful heart. she's taken extra time to care for after being diagnosed with TBI. It's very rare one has experiences like this in healthcare. Thank you Dr. Sandhu you're an angel.
Overlake Eyecare is a very good place for professional eye care . The doctors are highly trained and the technicians are very friendly and answered all my questions I had. The waiting time was so quick , and I did feel however, the exam was a bit rushed . I guess that may be because all my tests came out normal. I do recommend Overlake Eyecare for anyone needing good honest doctors for their eye exams.
Dr. Boparai is easily the best eyecare physician I have ever had. He’s great at what he does, always up to date on new options for my dry eye problem, and personable—a rare combination. I also like the staff. They are helpful and friendly. I can’t recommens Overlake Eyecare highly enough: definitely five stars!
After relocating from Los angels to Bellevue for work and play, my wife and I just found out new optometrist. This place was recommended and it didn’t disappoint: professional, thorough, and the staff are prompt and patient. Dr. Boparai will be “seeing” us again.
Excellent Doctors and staff
The staffs in the office are nice and efficient. Dr. Boparai is nice and professional. He pointed out my problem immediately and solved it.
Came in on very short notice with an ulcer in one eye. Staff were friendly and professional. Doctor saw me right away, quickly diagnosed my problem and prescribed some meds. I'm doing much better now and have become a fan of Overlake. Highly recommended!
Incredibly competent organization! I receive shot in my eyes every few weeks. I have so much confidence in their ability that I do not dread the procedure. Dr. Lindsay and Dr. Boparai are top notch!
A thorough check up and a great service. Thanks to Dr Coday and her staff.
Everyone at Overlake EyeCare is wonderful. I would recommend them to anyone.
The most wonderful, competent, caring, and friendly staff you will find in this area! I was told by my optometrist that my optic nerve is swollen which may be indicative of a brain tumor. I was referred to Swedish Neuro-Opthalmology and waited MONTHS for them just to contact me to schedule an appointment. My optometrist sent them a referral TWICE, I called them weekly, and even went down to their office (in which they told me they would call me... which was a joke!) all to try to get seen. Yet they never even bothered to call me, even with the severity of my problem. Hopeless, afraid, and frustrated, I went to see a general doctor and she instead referred me to Overlake EyeCare. She contacted them, explained my situation, and they were able to squeeze me in the very next day! Doctor Boparai was amazing with an excellent bedside manner! He explained everything to me and patiently answered all my questions. He put all my fears to rest, promising to handle all my opthalmogist care as well as connect me with a neurologist so, together, they can give me all the care I need. Not to be forgotten, the front desk receptionist (Cindy) as well as the lab tech (who I unfortunately did not get his name) were both extremely friendly, patient, and accommodating. Lots of front door parking and a beautifully stocked waiting room. All in all my experience exceeded any expectations I had! Would definitely recommend.
On my first visit, just walking in the door and being greeted, to the intake, the testing, and meeting Dr Rebecca Lindsay was the finest service ever received. I cannot express enough how professional and gracious every member of the staff was. If I could, I would give well over 10 stars. Dr Rebecca is fabulous and incredibly knowledgeable, throughly explaining every step. Thank you to all for your kind, super professional experience
I have come with My Family for many years and always receive courteous, professional care including buying my glasses here!
They make you wait forever
Great experience. Dr.Coday is very caring and knowledgeable, explaining everything! The office policy for Covid 19 was really impressive. They let patients know in advance how the protective steps would be in place. Amazing!
Dr. Sandu and staff were warm, professional, and very helpful. I highly recommend their services!
Dr Bopari is a very caring and supportive provider. He has excellent attention to detail.
Dr and all other staff was very nice, thank you .
I got my frames and lenses done by Taylor Hahn at Overlake EyeCare. Taylor was DA most amazing customer service person. She worked diligently with me in picking the best option for my frames and was very supportive in helping me not only in discounts but also thinking about most optimized time to buy them for the best deal. Same happened with the lenses. she put me in the best progressive lenses I've ever had. And once again game me a screaming deal. If you go to Overlake, please ask for Taylor, she is awesome!!!!!!
These people never give me any price asking for the price but and and and everything came in like a stupid price to see the doctor for $700 to match
Not happy with contact exams. The Dr. left me in the office and walked out for more than 20 mins. She spent so little time with me after came back! They didn't have the pair (with precise prescription) for me to try. After the exams she said she would reach out to me in 1 or 2 weeks to decide what prescription to go to. She specifically said she would reach out to me, I don't need to call her! Of course she didn't reach out to me after more than 2 weeks! When I called the office the front desk told me normally you call us!
Dr. Boporai is compassionate, caring and conscientious. He takes the time necessary to connect and cover all that is necessary. Really appreciate him and his staff!
Dr Sandhu is amazing! I had a strange fast-moving infection near my eye, had seen a few other doctors including my primary, but no one diagnosed and treated it properly until she did. She also took the time to follow up during the holiday! Much appreciated!
I am patient of Overlake Eyecare for a long time . I am pleasure to get treatment from receptionists, nurses, and doctors of Overlake Eyecare .
Quick efficient and pleasant.. Roger
Had wonderful experience with the staff and Dr. Boparai.
This office is always very professional and easy to visit for regular appointments. What stands out is the emergency visit I just made with Dr. Coday. After watching my Golden State Warriors fall to the Lakers last night I started to notice dark spots in my eye. Realizing something might be wrong I called the office. By this time it was late and after hours. Dr. Coday was incredibly accommodating. She is brilliant and very skilled. She explained things comprehensively performed and exam and I was on my way. Highly recommended.
The doctor and the stuff were amazing here. I love......this clinic!!
I have been seeing Dr. Boparai for many years now. I am also in the medical field, and am very impressed with his knowledge and approach. He is friendly, caring, and helpful in making the procedure easy and educational. I have no problem referring any of my patients to Dr. Boparai.
From start to finish, my experience at Overlake EyeCare was exceptional. The staff was always cheerful, efficient and caring. Dr. Mary Coday was outstanding. She is very professional and patient while answering my many questions regarding my cataract surgery. My results were better than anticipated and I am beyond grateful for the care and attention that was provided to me by Overlake. Highly recommend!
Hands down the best eye doctor experience I have ever had. I will be returning for all my eye exams here!
They were able to get me in within a couple of hours for an emergency exam. Everyone was very upbeat, knowledgeable and personable.
Awful customer service. When I arrived for my appointment there were four receptionists and one other patient at the counter. The "receptionists" refused to notice me and were giving hard time to the patient whom they apparently grossly overcharged for her glasses. I have no idea why they need four people at the reception desk to deal with one customer. Finally, when I asked to be helped, two of the receptionists began taking my information, while at the same time taking information from a third patient. So here we were - two receptionists and two patients cross-pollinating our personal data. The entire process felt surreal and I asked to cancel my appointment and left. I would not trust this place to do a good job and would not advice anyone to use them, except maybe if you would like to experience the excitement of a flea-market while having an eye exam.
The doctors and the technicians care about their patients. There is a personal touch and care.
Very well organized and professional. Dr Coday gets the highest marks!
We are very pleased with and would highly recommend Overlake EyeCare ! Overlake Eye Care has been our eye care provider for many years and we have always been very happy with them
Great to be a returning patient! They’re friendly, accommodating, thorough and professional.
The staff was very kind, knowledgeable, and helpful.
Dr. Coday and her team is thoroughly professional—ample attention to detail, client oriented and comprehensive.
Wow, what an amazing experience! The entire team at Overlake EyeCenter were friendly, helpful, caring and totally accommodating to my special needs. I cannot say enough about the care I received, not to mention Dr. Boparai's knowledge of my emergency situation. He explained my care in a way I could understand. I never felt he was rushing to see any other patient. Thank you for such a great experience!
Our daughter sees Dr.Sandhu.she is so knowledgeable and attentive and takes time to address concerns we have. I highly recommend anyone looking for an amazing eye care provider.
Everything was very perfect . Doctor and everyone else was kind and caring
I was recommended by a family member. I was lucky enough to get a next day eye exam with Dr. Boparai due to a cancellation. Upon arrival I was greeted with a very sincere smile and salutation from the front desk staff. From beginning to end of my appointment, the staff and technicians were extremely friendly, polite, professional and knowledgeable. They took time to answer all my questions and concerns. Patient coordinator got my contact lenses ordered that arrived next day in the office for me to pick up. I highly recommend this clinic for anyone that appreciates good customer service and care. Thank you all at Overlake EyeCare for making my appointment an enjoyable experience. You have a patient for life.
I have been a patient here for over 15 years through my time in NW. I had a more urgent need today and they saw me immediately and my eye is healing. This is the level of service that you want for not only regular care but when something dies come up. They are also a full service one stop shop for care, contact, glasses. Highly recommend!
A very short wait and a quick visual field test, with comprehensive review from Doctor. In and out in an hour. Nice.