Reviews of Waterford Eye Care (Ophthalmologist)

Five rivers

Best place for eye exam Nice staff and doctor

stacee nivera

Amazing experience here last week and still thinking about the great service I got from everyone. Booking online was quick and easy. As soon as you walked in, you were greeted by the front desk staff with a smile. I had Dr. Le and she was very knowledgeable and thorough with the eye exam. She took her time to make sure she got my prescription right. She explained what she was doing, what certain results meant. Most importantly, she asked questions about my contact lens/glasses history and usage and recommended products based on my needs. I hadn't been to an optometrist for a really long time and was nervous, but she made it such a comfortable and pleasant experience. The place has a nice selection of brands to choose from and different styles of frames. Very trendy and very affordable. Arsh helped me choose new frames based on what suited my face and what was suitable for my very strong prescription. He offered lens options and was very knowledgeable about his products. He wasn't pushy, he never rushed me and he did not try to upsell me. The front desk staff was also super helpful in helping me decide between two frames that I just couldn't choose between. Even Dr. Le let me try on her pair as we have similar strong prescriptions and I liked her frame style. I am so happy I have an awesome eye care place near home and am really looking forward to my new glasses and contacts!

Jin Tao

The whole team at Waterford Eye care provided myself and my gf great service with a smile and helpful with those insurance claims. From the examination to the frame selection, the team was A1

Baldev Singh Dhanjal

Best place to go for your eyes check. Wonderful experience, Dr Gorcharan was awesome with my kids. Great place to get your eyes checked and get your glasses. Thank you, Mr. Arsh who helped me, with the service I needed. Thanks everyone for your good and friendly service! Anytime you need an eye exam, contact or glasses this is the place to go.

Amrinderpreet Gill

I have been there..for getting some recommendations for my eyeglasses and getting frame for my sunglasses..Really friendly environment...Staff there, is really welcoming, helpful and friendly..Arsh there, is really knowledgeable and assists you real good..really recommend this place:)

Arshdeep Kaur

Great staff and amazing service!!

meagan today

Doctors were super nice when it came to my eye check up they are very non-judgemental when it came to how bad my eyes were. They are so friendly and welcoming. They have very nice voices and the place in general has a very calming aura. Definitely recommend!!

Gentle Clean Janitorial

I came to waterford eye care wanting contact lenses. I have never worn contacts in my life and Chandra was exceptional in teaching me how to put them on and take them off. She was patient, and went above and beyond getting me set up for the perfect fit! I would highly recommend Waterford Eye Care to all my friends and family!!

Veerinder Sidhu

Waterford Eye Care has exceptional staff and service. I have been there two times with my family and the service that was provided is exceptional. Doctors are highly knowledgeable and they answered all the questions I had. Arsh provided great service when it came to choosing the frames. He took his time and ensured that both, my wife and I, get the pair that suited us the best. At no point he rushed. I recommend this place to everyone who is looking to get their eyes checked, get new glasses or have any questions about eyes, in general.

Mandeep Kaur

Best place to go for your eyes check.Wonderful experience , Dr Gorcharan was awesome as always with my kids.Friendly and professional staff always there to greet you.Thanks.

Eye Spy Optometry

We can't say enough on how helpful they have been! We are an eye clinic in Calgary and one of our patients had moved to Winnipeg. We needed to warranty her frame not once, but twice. Waterford Eye Clinic is close to where the young lady lives and they graciously let us send them the warranty frame and were able to put her lenses into the new frame. Both times they offered to do this at no charge and were more than happy to help. Very kind and helpful and we are so appreciative!! Thank you you from the Eye Spy Optometry Team

Arlene Mayes

I had a great experience here. Very helpful, caring and amazing. Was very patient with me and helped me make an perfect choice for my glasses which I did not have to wait very long to receive. If you are needing eye care and or eye wear I highly recommend going here.

Jennifer Petrasanta

Some great folks at Waterford Eye Care. I was well taken care of and everything was explained to me. Also found a nice pair of glasses with their help and was told about newer compression lenses for my prescription. Highly recommended.

Jaipal Singh Sohi

I was experiencing swear eye infection and no eye specialist treated me urgently at any other place. I walked in here and Dr Chandra Gorcharan checked my eyes and gave me medicine that gave me relief within a day. I definitely recommend Dr Chandra Gorcharan to everyone.

Kathy Pahkala

Wonderful Clinic- Dr G is amazing! - the staff super friendly. Very nice modern clinic - loved the service and excellent care. Fast service for contacts and supplies. Thanks everyone for a great experience!

Kalthum Abdullahi

Love love love this place, great staff esp Arsh who helped me with the service I needed. Anytime you need an eye exam, contact or glasses this is the place to go.

Tim K

I have been to many eye care centers before and Waterford Eye Care is the best by far. Chandra and Arsh are knowledgeable and friendly. They educated me on the types of lenses that they offered; along with the benefits that they have for my eyes. I will continue to recommend all of my friends and family to you. Keep up the good work!

Sandeep Sidhu

Great staff and place for an eye exam and glasses. Especially, Arsh is very humble and helpfull to choose the glasses

Michelle Owens

Fantastic care received at Waterford Eye Care. Staff was friendly and knowledgeable, talked me through options and attentively listened to and answered questions. I'm thrilled with my new glasses.

Jared C

Very friendly and personable staff, clean facility, and up to date technology! Dr. Le educated me properly and let me know the state of my eyes thoroughly, in a very easy to understand way. I highly reccomend coming here, and will definitely continue to come again.

Lorenzo Singh

I purchased a pair of glasses from Arsh, he is the most genuine contact lens optician. He took his time to make sure I was extremely satisfied with the purchase, he went above and beyond in showing me options that fit my style,and my facial structure. I will recommend all of my friends and family to visit him for all of their eye care needs. Arsh, the doctors and the rest of the team are very genuine and great to deal with.

H Singh

Great people, great place. I came in to have a peak at glasses left with a brand new pair. No pressure to purchase right away, was given options and recommendations on frames and lenses based on my prescription and needs. They cater to all budgets and do not force you into something you do not want. Arsh explained to me thoroughly the difference between the different options I was given after which I got to decide what I wanted. Both the doctors, the optician and the rest of the staff are a delight! Highly recommend this place!

Harmeet Sandhu

Good experience. Friendly staff and doctors.

Scott Manson

I would highly recommend this clinic; Dr. Gorcharan was super nice during booking my appointment and during the eye exam. Very professional and a comfortable environment. The fact that they show timeslots available on the website is a big plus. I phoned and got an appointment the same day. They took care of my insurance coverage as well.

Long Duong

Great place and staff for my eye exams and new prescriptions.

P's Hockey Channel

Absolutely loved my experience with Waterford Eye Care! I received my glasses today. Reasonably priced and comfortable. My experience with their optician Arshdeep Mangerah was excellent. All in all great service. Exceeded my expectations. I will be going back and recommending you guys to all my friends! Thanks again

jasman haans

Good advice and excellent service.

Canada Love

Friendly staff, knowledgeable doctors. Very satisfied with my visit. Highly recommend.

Jana LeClaire

We had a very positive experience. Chandra was very thorough and patient with and the gentleman who helped us with our glasses selection was very helpful.

Katheen Downton

The best place to get glasses! I got two pairs of glasses that I never thought would suit me! The staff here are absolutely wonderful, very helpful, and so friendly. They will definitely find the perfect pair of glasses for you! I definitely won’t be getting my glasses from anyone else !

sonu uppal

Great service

lourdes abad

Everyone was extremely helpful, friendly and knowledgeable. I originally went to get contacts but ended up coming back to get a pair of glasses as well. Dr Le was great and she really took the time to help me find and trial a number of different contacts, until i found ones that were the most comfortable (and this took weeks). I never felt any pressure and they were always accomodating. When i came back to get glasses the optician Arsh was very helpful and really knew everything about their products. I was very happy with what I ended up with. Overall, it was a great experience both times and would definately come back when its time to get a new prescription.

Parminder Randhawa

Great experience, very friendly workers, great variety of glasses. Would come again.

Aman Sidhu

wonderful staff, and everyone at Waterford is highly knowledgeable. I have been here multiple times and have always been welcomed. If you need a eye exam, glasses or contacts this is the place to go!

Paul LeClaire

I found the staff to be very proffesional and very caring at the same time. The eye doctor was very patient and informative. Eveyone knew their job. Thank you.

manjit grewal

Very good service :)

Trisha Barairo

Awesome experience with Waterford. Staff were knowledgeable and friendly. I would definitely recommend my family and friends to this place!

Kijiji User

Dr Gorcharan is a delight with a great personality to help me with my eye condition I have. Very good service all in all. Definitely recommend.

Ferd Cris

Dr.Vy Le you’re the best and also the front desk staff! I could see clearly now !????Good place to get your eyes checked and get your glasses.Thank you everyone for your good and friendly service!

Jessica Phung

Had the best experience today. I was stuck in traffic running late and they were incredibly accommodating despite me being their last appointment for the day. Both doctors, the optician and staff stayed late to help me pick out some fabulous frames. I never felt so taken cared of and was so happy to walk away knowing I have beautiful glasses on the way. I can't wait to go back to see Dr. Le for my follow up regarding contact lenses. I live in the South close to the perimeter, it was worth driving all the way to this place. I will definitely be returning to this place for all my future eye appointments. Jan 25, 2020 - Came back in to pick up my glasses and am so in love with my purchases. Arsh was/is fantastic in making sure I felt comfortable with my new lenses. Everyone remembered me and were so kind and complimentary. It's been only two days and I've already received so many compliments from my friends, family and co-workers on my new frames from Kate Spades. Have already passed along Dr. Le's contact information to someone at work who's looking forward to getting new lenses as well. If I could, I'd give this place more stars. Excellent customer service is so rare these days, and Waterford Eye Care staff take it to a whole other level. Keep up the good work :)