Reviews of Optometry on Bernard (Ophthalmologist)

Sheri & Gravy

The Optometrist is very friendly and welcoming (and handsome)! He really helped me out, I was in need of a new prescription. Highly recommend Optometry on Bernard.

Victoria Doggenweiler

Very good experience, went for an eye exam and new glasses. Everybody was very knowledgeable. Totally recommend it.

Mari Patterson

Doreen is an absolute gem. She's thoughtful, kind, caring, patient, and accommodating. Probably the best customer service I've ever experienced and I will be highly recommending Optometry on Bernard!

Sonyia J Elizabeth

Really friendly team, in-depth exam, and they made lots of time for my questions. It is very peaceful and calm. Doreen on front desk is amazing!

Geoffery Haney

Great service I highly recommend Optometry on Bernard!

Aaron Hagen

Amazing service, I lost my glasses on vacation and Doreen took my prescription and got me sample contacts and supplies in 5 minutes (and I was a random drop in). She also and didn’t charge me a dime. Highly recommend giving her your business!

Charity Stevenson

Awesome place. Just popped in here while I was waiting for my takeout at Mad Mango and I'm so glad I did. Dr. Hatchard was so personable and enlightening. Answered all my questions and I felt completely taken care of. 10/10 would recommend!

Suze Bee

They don't have a huge inventory of glasses but the customer service is second to none. I will definitely be back and recommend them without hesitation.

Brenda VanDenHam

Very friendly and professional staff. I felt well taken care of and got a rocking pair of glasses from their great selection. I would highly recommend Optometry on Bernard when you want to see things clearly!

Hailey Jaillet

Amazing experience!!

TrueNorthGuidance Steven Randy

My first experience with Doreen at Optometry on Bernard was incredible. She is such a caring and beautiful soul. She is extremely knowledgeable and loves what she does and it shines! Doreen helped me into an amazing pair of glasses. Also a beautiful pair of sunglasses. The whole process was fun and effortless. You feel like family when you shop here. Like I said, it’s more of an experience! I also made a friend ???????? You’re top shelf all the way Doreen!

Stephen Hubley

Got my safety glasses here and had wonderful customer service

Mariana Lien

Excellent customer service, very friendly

aszures

Best optometrist I've been to. The staff are so thorough, professional, and kind. I have absolutely nothing but good things to say about my experience with Optometry on Bernard. I leave each time feeling as though my wellbeing as a patient is of genuine concern, and that my time is valued.

Carol Domanko

Amazing service...Deborah was a total dream. I found the perfect pair of frames and I’m in love! I ended up buying a pair that I would never have thought to try oh my own but Deborah picked them out and she was bang on! 100% recommend. Shop local over ordering online! It actually worked out cheaper than the discount sites for my prescription and I had a great experience!! Thanks Deborah and optometry on Bernard!

Emi

This was by far the best eye doctor I've been to with my kids. The doctor was so nice and was very good at what he does. But Koodoos to Doreen who is the most sweetest, friendliest hands on women. My kids had the best experience here. Highly recommended.

Dal B

Dr. Hatchard opened the store up for us outside hrs on a weekend because I had broken my glasses and couldnt see all day. He put me at ease, was professional and friendly. Best optometrist apptment Ive had????

Pamela Luehr

Happy to have discovered this store on Bernard in Kelowna. Products are of good quality a d service is the best I’ve ever had in eye glass purchases.

Wesly Michelle

I absolutely love this place very friendly and always helpful me my husband and son all got glasses and contacts

Trish Collins

I highly recommend this optometry office. Doreen is kind, friendly and very helpful. I was well taken care of by Dr. Salvati.

Alexander Reed

I needed glasses on short notice and the Bernard team took care of me! They offered efficient, professional and personable service. Would definitely recommend them if you are in the need for glasses or vision care.

Elaine Milliken

Awesome eye doctor, amazing service and expertise. Highly recommended 100%.

Sherii Dixon

Amazing customer service including an honest opinion and time spent looking at and reviewing Eyewear needs. Didn't feel like a chain store experience, felt no pressure or rushed. So grateful I found Doreen at Optometry on Bernard.

Ben Orritt

The greatest place to go to get glasses. Very friendly and welcoming staff. The doctor is very thru in his work. I’m so glad I came here

Valeria Vicco

I had an outstanding experience at Optometry on Bernard. Dr. Salvati performed a thorough eye exam and provided good explanation of every step. Doreen's advice on frame recommendations was excellent. I really appreciated their knowledge, friendliness and patience. Highly recommended!

Pat Phillerson

Wandered into this cute little place hoping for an adjustment on my glasses that have never felt right and was blown away by the girls at the front desk! They were so welcoming and helpful. She adjusted 2 pairs of glasses for me and answered all of my questions so thoroughly. I believe it was Danielle who helped me mostly and she was so knowledgeable and did a nearly impossible adjustment on my glasses effortlessly! I will be buying my next pair here for sure as it makes all the difference in the world when you feel taken care of in a business. Thanks so much for the great experience!

Aaron Pearce

Dr Hatcher is very thorough and doesn’t try to rush anything. He is extremely knowledgeable and patient. I went to many optometrist before him that were quick to diagnose my eye issue. Dr Hatcher was the first one to provide me with eye wear that had a positive effect. The front staff Doreen is the sweetest woman ever. She was so helpful in picking a pair of glasses. I can’t speak highly enough about this place, the people who work here. I would give 10 stars if I could. Thank you

brittney f

My fiance Joel and I had a great experience at Optometry on Bernard! The eye exam was very thorough and easy! The optometrist, Dr. Ignacio Salvati was awesome! He took his time to make sure we understood everything with our results and he answered all our questions. Danielle was SUPER awesome!! She helped us pick out the most amazing glasses! Our new perscriptions were ready really fast and fit us perfectly! Over all we had a great experience and would highly recommend Optometry on Bernard to everyone!

Marianna Pezzoli

Very professional, great customer service, wonderful experience. Highly recommended!!!!

Zan Talukder

Excellent service! Travelling from ontario and lost my glasses. She went above and beyond to get me fitted in new prescriptions.

Bill Scott

Your service is outstanding. I am 74 and my last check up was the most thorough in my life. Glad you are located downtown

Tina Baragar

Wonderful customer service!

Andrew Van Bergen

I have a strong prescription on the plus side which requires special needs such as proper eye measurements and ensuring that the lenses characteristics meet the eye and the frame edges properly. I had been going to LensCrafters for over 20 years where an optician named Doreen did the finest of work for me. Once she moved to Optometry on Bernard, I had no choice but to follow her there. I recently purchased 2 new pairs of prescription sunglasses lenses and as always the job was done to perfection. Doreen is incredibly knowledgeable and skilled at what she does, is extremely friendly and courteous, and always ensures that the customer is very satisfied. I cannot say enough about the quality service that I get from Optometry on Bernard and would recommend them highly.