Reviews of GEM Clinic Medical Corporation (Ophthalmologist)

Sagar Gupta

Well, the communication to the patient is really bad. Like when we go the dental clinic they always tell us before hand much the payment or the procedure would cost. They did some tests I don’t know what and hand me over 100 dollar bill. Communicate to the patient what you are doing , what is the reason for the test and how much it would cost.Also, my appointment was a follow up only. I did not even knew that I would have to pay for some tests. If you direct bill it is necessary to tell the patient so that he/she knows that it would be covered by insurance or not. I did not have insurance which led me to pay 100 dollar on spot without notice. Extremely unsatisfied with their service and poor communication.

Noah SONG

Completely disrespectful for the appointment time. Waiting time is 90 minute above. Even tho YOU have to be here at the said appointment time.

Ren P.

Thorough service. Honest and patient staff.

G A

Dr Aguayo is an excellent Doctor. did cataract surgery on my mom eyes and he is very good and very decent to deal with. only downside is the very long wait times at the clinic. highly recommended

Jack Martin

Dr.Buffie is an excellent opometrist I have macular problems and if it had not been for the timely intervention of DrBuffie and his referral to Dr.Mathen I would have lost the sight in my right eye. Good Doctor Jack Martin

David Foltz

Always, Great doctors, friendly staff! That being said... REALLY hard to get an appointment, when they answer the phone AND after forever of messages!!! Really Loooong bus ride! Anyway, I gave them only 4 stars because they do NOT direct bill. HELLO! It's 2021! Get with the times! Their machine was down, so I had to call them back to pay... :P LOL!

David Z

The doctor who treated me,helped to improve my vision back in one eye to what it was,and also the staff are great at the clinic and the hospital.

Mo A

The Ophthalmologist Dr J Rahman is very thorough and gives you her best every appointment. Her staff at the clinic are very polite and respectful. They email and send sms messages for all upcoming appointment reminders. Recommend her for the Care and patience.

Shashi Seshia

I attended the Urgent Eye Centre on August 23, 2020. Dr. J.Rahman was the eye specialist on call for the city and province. I was the last of her patients at the end of a hectic work day. Despite that, she was courteous, unhurried, and thorough in her history taking and examination. She also discussed her opinion and recommendations which included a blood test for the 24th. She promised to keep my family physician and optometrist informed.She was also very sensitive to my hearing impairment as were her assistants, Cheryl and MJ, who were equally courteous Today, the 25th, Dr. Rahman shared the results of the blood test and her suggestions for follow-up: I would rank her among the best professionals I have met. To her, Cheryl and MJ, my grateful thanks.

Claudia Chernitsky

Dr. Alberto Aguayo is an excellent specialist but also great person. He takes all the time each patient needs. When you go to an specialist, waiting is secondary in my humble opinion,you are looking for quality.

Rhona Kushner

I had been referred to the Gem Clinic to see Dr. Aguayo for laser treatment for one of my eyes before safely going ahead to get a new prescription for eyeglasses. An amazing clinic - the staff friendly, knowledgeable, professional. It was treat in itself to experience the up-to-date technology they had. There was no limit to any questions I might have had. I believe I asked more questions about their amazing equipment and methods. Dr. Aguayo made sure that I understood every step he was taking and why. A big Thank you to Dr. Aguayo and staff.

R Lobel

Long waiting time, everytime we come here we have to wait at least 2 or 3 hour. What is the point to schedule ppl appointment if we have to wait this long? Our appointment was at 2, its almost 5pm and still waiting! Ridiculous!

PrairieLife

I had a small piece of metal stuck in my eye. My doctor couldn't get it out. They called Gem Clinic late in the day. Dr Aguayo stayed past closing and I was able to get seen right away. Dr. Aguayo got the piece out in under a minute and overall was a great experience. Highly recommend this clinic.

H N

Terrible wait times! Drove over three hours to get here and the wait was longer than the drive for a five minute appointment that could have been done on the phone. Disrespectful and arrogant.

rick wright

Great place. I have been a patient here for awhile now.Dr. Buffie is Awesome, actually all the staff are awesome. Would highly recommend this clinic.

Mark Pacey

Long wait times, changed my referral doctor without reason. During COVID-19 I have been unable to schedule an appointment. My pharmacy actually informed me that they no longer considered me a patient! WOW GEM, thanks for letting me know directly.

Donna Neufeld

The staff are very efficient, professional & friendly. I have to travel to Winnipeg for this appointment to the GEM Clinic. The clinic staff makes you comfortable the moment you enter the office. Dr. Aguayo is extremely thorough, takes the time to answer questions, explain everything & is very personable. I would highly recommend GEM Clinic.

Marg Ashcroft

Terrible wait time. Appointment time means nothing! 3 -4 hour wait! I will never return! My time is important too! Will advise my optometrist not to refer anyone else to this place! They removed a cataract from one eye, was there for check up......will go blind before I ever return! Not comfortable with eye. have to see other specialist to check. I think a student did my cataract surgery.