Reviews of Anderson Eye Care (Ophthalmologist)

M Nolan

I suffered an injury to my eye that threatened my vision, I needed urgent surgery. I have received excellent care and my vision surgery aftercare has been exceptional. The staff are knowledgeable and kind. Dr. Holt has been patient and explained each part of the process and recently corrected my dry eye condition. I am very grateful for the care I have received.

Gimpy Granny

Great staff and Dr Barnett is very personable. He explains everything and makes sure you understand the process!

Richard Henderson

Fast and very friendly

Frank M

The actual staff and Doctor performing the exam were great, that’s the reason for any stars. The front office staff could have a better understanding of customer service. I had my exam and decided I would splurge on a new pair of eyeglasses. I picked the ones I liked and paid $800. I was told it would take 4 weeks to receive them. Over a month later, not getting a call from Anderson eye care, I called them only to be told there was a mistake on my glasses and they didn’t pass “quality” control. I asked how much longer would I have to wait now and was told “I don’t know”. I had to insist someone find out and call me. Two hours later I received a call and was told they put a rush on the remake. Well another two weeks went by and no call from Anderson eye care so I put a dispute on my credit card for the charge for an item I could not get. Going on two months since the order and still no call or response from this place. What a shame that incompetence can cause this type of problem for someone willing to put out $800 to a small business during these times and they can act like I am a bother to them wanting what I contracted for. Not going back ever so they lost all of my business and word of mouth can work against a business as well for a business. I got the impression that the girls working the front desk would rather be posting Instagram selfies than actually serving their customers

Fred Nostrand

This eye group is TERRIBLE!!! I got my glasses and they needed a MINOR adjustment. The optician tweaked them out of shape so badly she couldn't get them back into shape heso just had them remade. I get my glasses the second time and the bifocal took up 70% of the lense so I only had the top 9mm for normal vision. I was told to give it 2 weeks to get use to them. NO THEY ARE TERRIBLE! After some debate they took them back to be remade PROPERLY. ITS BEEN 2 MONTHS AND IM STILL WAITING.

Christine Stephenson (Chrissy)

I had the new doctor there and he is wonderful and the staff are warm and friendly.

Charlie Ream

I've been seeing Dr. Bernet for 8 years and would never go anywhere else for my eyecare needs. Knowledgeable, friendly, and professional service, and helpful staff to assist you with whatever you need. If you need a new optometrist in the Anderson/Redding area, look no further :)

Kim Bernet

Been going here as long as I can remember. Great staff -- really helpful and knowledgable. I highly recommend them if you're looking for an optometrist!

Patricia Pedley

I highly recommend Dr Bernet and his wonderful staff. They have been taking care of my eye care needs for over 20 years. They get very high marks for great service and dealing with any problems.

Chad Blanchard

They gave my girlfriend the same prescriptions glasses that she had when she went in even though her eyes had gotten worse and need a better pair of classes

Edward Holbrook

Kinda mean went to see if they would adjust my glasses and quickly told only if I was a patient. I a had mentioned that I was new to area, my decision is to shop elsewhere. Not a comfortable experience.

L. Luster

Dr. Barnett is nice and friendly doctor who takes the time to get to know you. He cares about your whole health. The ladies in the office are very knowledgeable and helpful when picking out the right type of glasses. I've never had any problems and have been a patient for over ten years now.

Michael Palma

Optical is too quick to submit a payment. I canceled within less than 24 hours a pair of glasses. All 7 of their stores do not have the equipment to refund back to your credit card. And you have to wait 3 weeks for a refund.

Lynn Sheehy

Terrible experience! Long waits in various rooms. Rude front desk receptionist. Dr. Holt questionable. So much better with former optometrist before he retired. Will not go there again!

jeccea bariteau

Love Dr Bernet!!! His staff is very helpful and knowledgeable, office very clean and welcoming... I would always recommend to anyone I know