Reviews of Rehoboth Health Centre (Ophthalmologist)

Courtney Munn

Dr. ID has always been a great doctor for me but his receptionist is awful. They have phone issues that automatically reroute people to a voicemail which never seems to be answered. They have an automated message which when it hits voicemail prompts you to press 1 to confirm who you are before it gives you the information about your appointment (so it's useless). Myself and another guy both showed up for appointments and there was no one in the office. No receptionist to receive people even though it's technically a walk in clinic on the weekends. Please fix your technical issues because I do appreciate Dr. ID as a doctor.

amanda colyer

You make an appointment and they are not in the office(Staff) or open frustration Dr. Id Needs to get a manger to organize the office .

Deborah Payne

Dr. Id is great but the front office staff NEVER ANSWER THE PHONE. I have been sat in the waiting area and see them put people on hold just to play with their phone. Very disrespectful.

Jesse Meyer

The receptionists make the entire process of seeing the doctor terrible. Not only do they ignore patients when they walk in, they place callers on hold so as chat with coworkers. Save yourself the negative experience and go elsewhere.

public public

Doctor in evening Dr Zhang has been useful, but I must agree one particular Reception has given me a hard time. Had to return to her which makes it hard to deal with this location.

joe rodh

If i could give 0 stars i would called all day yesturday abs couldn't get through.messages full and still full today. Finally got through today and now waiting on hold 20 minutes and counting. Everytime you call first thing or if her mouth is can i put you on hold. Now they will probally try charge me for missed appointment.

Safety Meg

I didn't even get past the nasty rattle snake like receptionist after being referred by Primary Care network. All I said was that I would have loved to been given directions on where to go and then asked if it was part of her job discription to actually help people she hung up then left me a message saying I should find another doctor.

Mike MacLean

This place is horrible. They will leave in the waiting room hours after your appointment without a care. The front desk staff couldn't care less. Rude unprofessional both out front and in back of house.

Audio Dezigns

Dr ID is a good doctor and his staff was a little rough around the edges but they are doing a better job now.

Grace Constantine Rodillas

How can i make an appointment if the number on the website is not taking calls? What number i can call to make an appointment?

Carmen Angel

The doctor is good, but if they never pickup the phone, his good service is worthless, because you will never get an appointment unless you go all the way to the office to get the appointment in person.

Kriss

Is there a secret way of booking an appointment? Every time I call I get no answer. Very upset I have to look for a new doctor because the reception do not answer the phones! Terrible!

Tiffany Crawford

Terrible. No front desk support. I don't think they know how to answer a phone!

Ocean Norris

Good doc but their reception set up and how they never answer the phone is terrible.

Shawna Murphy

Doctor is great but you can never get a hold of a receptionist. Always goes straight to the recording!

Saipem ICT

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Deana Dickson

If I could have posted my review with no stars, I would have, but in order to post this comment I had to clinic on 1 star!? The front-end, reception staff are the most rudest people I have ever dealt with! I would suggest that the clinic hire more educated employees to work in their clinic, otherwise they will lose all their patients/clients! Never seeing a doctor in this clinic ever again!

Coryn Chelsea

Really love the doctor. The front staff make every call or experience there frustrating. I'm glad I found a really good doctor, but I feel like the front staff there don't want to help or are too preoccupied to help.

Ryan Nippard

Receptionist are rude everytime I call it goes to voice mail always have to go in person to make appoitment doctors are very nice tho

Shawn Penney

ONE-STOP-PILL-POP-CLINIC THERE IS ABSOLUTELY NO WAY A PATIENT CAN SETTLE FOR 2 MISSED APPOINTMENTS AND BACK-T-BACK DAYS.....YESTERDAY 11:45AM AND TODAY 11:45AM.....YOUR HEALTH IS IMPORTANT!!!!!! WHATS NEXT? MISPLACED MEDICAL PROCEDURE? DETAILED MEDICINE? OR WORST YET....CHILD!!!! TODAY I SAW 15 PATIENTS GO IN AND OUT IN 35 MINUTES SHAWN P

cali auty

Love Dr.ID but you can never get ahold of the front receptionist!!

Jane Burry

Horrible horrible receptionists! I wonder how they got the job.