We offer you all the feddbacks of real people like you who purchased the products of Dr. Archie Chung & Associates (Ophthalmologist) near Etobicoke (Canada).
Right now the business has a rating of 4.8 stars over 5 and the score has been calculated on 127 reviews.
As you can read, it reaches an feddbacks average is practically the top, and it's founded on a large number of scores, so we may conclude that the rating is very reliable. If many people have bothered to rate when they've done well, it works.
You know that we do not usually bother to set tatings when these are correct and we usually do it only if we've had a problem or issue...
This Ophthalmologist is classified in the category of Optometrist.
Had an appointment with Dr Grewal today. Met a technician prior to the appointment for some eye scans. Everything was handled professionally and efficiently by Dr Grewal and her staff. No hesitation in recommending her services. She explained the results to me and asked me if I had any concerns whatsoever.
Good clinic and very professional. Everything went well during my last visit and Pro active to book another one
Very happy with our recent visit. Dr. Grewal is thorough in her explanations regarding prescriptions, astigmatisms and near/far sighted complications etc. She is patient and great with kids as well. I recommend this practice !
Very bad service. Staff is unprofessional.
I've been going here for years for my standard check up and have always had a good experience. Like any other doctor's office you might wait a bit but it's never longer than expected and it's worth seeing a doctor you know and trust. Overall this is a good optometrist clinic and I will likely continue to come here for many more years.
Always a good experience , nothing but positivity and kindness from the staff! Always on time with appointments! Been going here since I got my first pair of glasses , never waited more than 2 minutes to be seen! Highly recommended for anyone!
The staff at the Woodbine location are friendly, professional, and knowledgeable. Dr Ng is really nice, informative and engaging. I would highly recommend this team.
Great and helpful receptionist and the doctor did a great job doing a thorough eye exam. The only reason for the four stars was because one I had to reschedule my appointment from 12:30pm to 5:15pm which was a little annoying because I was hoping to get my glasses at the same day. So, do not book your appointment online at LensCrafters as their booking system is not affiliated with the optometrist office. Secondly, I felt like the doctor was in a rush and that my questions weren’t really answered well. Overall, it’s a great place and convenient.
The staff are very friendly, very helpful, and very knowledgeable at what they do. They'll assist you with picking out the right glasses that fit your face (tools that measure your face and eye level etc.) They'll give you all the options and all the info you need in deciding what your next pair will be. The store is very clean and organized. They also have a good selection of glasses from low affordable prices to more high-end ones. The process was very quick and enjoyable. Would def recommend!
The staff was polite and Dr.Lillian Won was good and professional . I liked the attitude of this clinic to the patients . They know what they do????
AMAZING CUSTOMER SERVICE! Definitely 100% recommend!!
Dr. Stephanie Kwan was very professional and did a wonderful job with our eye exams. My wife and I have gone to a few different optometrists in the GTA and Dr. Kwan is definitely the best. I have a very heavy prescription and my wife has a very light one. She checked more than the minimum testing required for both of us. She kindly and patiently explained the various tests she was doing, and gave us great advice on things to look out for just in case in the future. We felt we were very well taken care of, and we’ll definitely be back in the future the next time we need an eye exam.
I enjoy going to this eye clinic. They are very friendly, informative, and I'm able to walk away understanding what's been said during my appointment and the overall treatment I've been given! Highly recommend Dr. Archie Chung & Associates!
Dr. Grewal looked after me and my children. Excellent service from the Dr and reception staff. Highly recommend.
Such a good experience. Highly recommend. Everyone is so polite especially Dr. Grewal Thank you
Very bad service- Online they book for 12:15- But when you go there they tell you you can only book for 12:00- costed me $40 uber. Not professional at all- Telling my friends to review them 1 star too so that people can know where not to go
Been going there for over 10 years now. They are very friendly and provide thorough eye examinations. Their prices for contact lenses are very competitive.
Thank you All for a courteous service. Safe, professional, knowledgeable.
The Office of Dr. Archie is great and well maintained, and staff very friendly . I am always well looked after by the Doctor and support staff. Thanks
The admin and the doctor were very proefessional. Highly recommended.
I have used this Optometrist Clinic since 2014 and find the equipment and knowledge of the Optometrist, Dr. Denny Fong, is excellent. In June 2018, I saw Dr. Denny Fong again for some serious eye changes and was very impressed that he knew all the Specialists involved. I am also very pleased that I can receive any special reports via email and this service is covered by OHIP.
I have been a patient at their Woodbine Optical location for many years, and had a visit earlier today. I always make my annual check up with Dr. Kimberly Lee, as I have found her to be always professional, friendly, and informative. Today I needed my first eye exam, not for sight, but for something I found out today is called Floaters. Another sign that I am getting old. Lol. Today I saw Dr. Victoria Sin, and this visit has inspired me to take time to write this review. Her engagement with her patients was evident as I watched her deal with some before my visit and after my visit. Truly a caring person, and when examining me, she was open, honest, friendly, and made me feel totally comfortable. Enjoying any type of Doctor’s visit is rare, but I have enjoyed all my visits I have had at Dr Archie Chung and associates doctors. Looking for a great optometrist, chose them. They have multiple locations, and the doctors rotate through each location.
My Dr was very friendly and the staff too kind. Everything is clean I felt safe during my visit about COVID-19.
I was directed here through my insurance company. I needed to measure my vision for a new pair of glasses. From the start the experience was great. The receptionist greeted me courteously and took the preliminary information efficiently, with a sense of humour. We had a humorous conversation about eyes which put me at ease. Dr. Naomi was the one to see me. She did a great job, all the tests which are part of a full eye exam. All through it she was open, frank, provided honest opinions - as when I asked her whether a laser eye surgery made sense at my present stage. The fee was reasonable - Dr Naomi even waived the retinal scan fee - and was covered fully by my insurance. I will probably go there again.
Great service. Very patient with our kids. Explained everything as they went.
Very nice service, Dr was friendly and explained in detailed, gave satisfactory answer to my every question/doubt. Will go to her in future too. I strongly recommend her.
Very friendly and efficient.
I've been coming here for years. Dr Chung is great and when I'm not able to see him, the other doctors are also attentive. I like the direct billing now to my insurance provider. ???? Highly recommend.
Great front desk staff on the phones and polite manner. Competent Drs. and technician staff, and the follow up reminders are great.
Have always received a high level of service from the office administrators and the team of doctors. The administrators always do their best to accommodate appointments and to give reminder calls. Dr. Chung and his team are always open to questions regarding eye health, they make suggestions but do not push any sales tactics. Dr. Chung and his team have even made recommendations of better products to use. Dr. Chung and his team are truly dedicated in educating their patients of long-term eye health! Thank you Dr. Chung & associates and staff!
My husband and I have been patients of Dr. Chung for many years and are extremely happy. He takes the time to explain everything, shows compassion and empathy, and remembers you!! He corrected an issue that my husband was unaware of for many years.
Very friendly and knowledgeable staff
Clean, professional, easy to talk to
I have been a patient of Dr. Archie Chung for over 20 years, he is professional, courteous and helpful with my eye care needs. I highly recommend him and his staff. Thank you so very much, I am always appreciative of your care. Rita Ieritano
Very friendly, professional, and knowledgeable doctors, booking the appointment was fast and easy. They are also very thorough with the actual eye exam.
Excellent care and services.
Always a positive experience at this place. They kept the equipment sanitized as each of us went in. Service was quick and thorough.
I had eye exam at other different places but this place is more professional. I had an appointment with Dr. Lee today. She is friendly and professional. I had a great experience and would like to recommend this eye care services to my friends and family.
Ridiculous. I had booked an appointment online back in November to be seen on Jan 22 (today) at noon, and got no confirmation email nor call to confirm. So on Jan 2, I gave the office a call and spoke to someone at reception and was told the online booking actually doesn't work half the time as they get no notification of it, so she said to always call and make appointments that way. Not a problem, these things happen, so I book an appointment for the same date and time over the phone. Cut to today, when I call at 10am to confirm the time for my appointment and was told my appointment had been cancelled with no notice, due to a family emergency with the optometrist. Which yes, I understand happens but if I hadn't have called ahead, I would have spent both time and money going over there, just to find out I wouldn't be seen! I was told they could ""squeeze me in"" to see another doctor at 1pm, but after this experience, I will be taking my business elsewhere. This place clearly doesn't have the ability to keep track of appointments, nor respect their customers.
Dr. Stephanie kwan was really helpful.
I have been going here since a child, could not be happier and thankful!!!
Great Optometrists and staff. Very friendly and accommodating.
Very happy with my recent experience. Dr. Lee and the entire staff are very welcoming. Easy to talk to, helpful and demonstrate a high level of patient care. I would recommend them to anyone.
I just gotta say, my visit with office and my appointment with Dr. Victoria Sin was as pleasant as it could be for something like this. For years my yearly eye exams were just a routine thing for me to get out of the way and all of my appointments with other optometrists were just as routine for them. Here it felt kinda personal. My appointment started at the time it was scheduled to start ( a very rare thing these days) and Dr. Sin was patient, friendly, professional and thorough and I never at anytime felt rushed. I'm actually for the first time in all my years looking forward to my visit next year.
Great staff. Very helpful and very friendly. Great optometrist.
Very good experience, my optometrist was very friendly and explained the tests/examination steps. Overall I liked it though the waiting time could have been better.
They are really nice and take care of you!
It's always a Pleasure seeing Dr Archie Chung , such a caring and personal Optometrist , he takes the time to explain everything to you . I have been seeing him for almost 20 years . Thank you so much Dr Archie Chung
I recently had an appointment with Dr. Kwan. She was incredibly rude and very unprofessional during the majority of the visit. I voiced concerns that I could not see the letters properly during the vision test, and she told me that my vision was normal. After guessing which letters were which, she said I did well and that my vision was good, even though I couldn't make out any of them. My boyfriend, who was present during the whole test, later told me that I got many of the letters wrong, despite Dr. Kwan telling me that I did well. I told her I had to guess what the letters were based on the shapes of them and she sarcastically replied with "Oh, well, thank you for guessing!" Following that test, she put together a mock version of the prescription she felt was right for me on a special pair of glasses and told me to wear them for a short period to see if it felt right. She left my boyfriend and I in a separate office while my eyes adjusted to the lenses. While we were waiting, my boyfriend asked if I could read a notice on the wall. While standing side by side with him, it was incredibly hard to read the notice, as most of what it said was very blurry to me. My boyfriend, however, was able to read it, clear as day. I moved much closer to the notice to read it out to him, and we both agreed that the prescription wasn't right for me. When Dr. Kwan returned, I told her what we had done and how difficult it was to read something that was fairly close to me (within 5 feet, with fairly large lettering). She asked me to try and read it out to her from where I had previously stood next to my boyfriend. I said that I didn't feel I'd be able to accurately describe how severe the blurriness was, because now I knew what the notice said. She once again sarcastically replied with "Oh great, so you have photographic memory then! Perfect." She then asked us to return to her office. Once sitting back in her chair, I told her how difficult it was to still see things clearly from a reasonable distance, and that I didn't feel that the prescription was right for my eyes. She then said "Well, I went to school for this. So in my professional opinion, this is what I or any doctor would prescribe you. I don't feel comfortable giving you anything different." I was a little shocked because she wasn't listening to my concerns and because I couldn't believe that someone who earned their doctorate would treat a patient in such an unprofessional way. After the visit, I asked my boyfriend if Dr. Kwan seemed a bit rude, or if it was just me. Not only did he agree with me, but he was so completely blown away with how rude she was during the visit. He reccomended that I see his eye doctor, so I set up an appointment. That doctor discovered that Dr. Kwan has given me a completely wrong prescription for my eyes. My left eye was prescribed far too high, and my right eye was prescribed way too low. He explained to me that this is why my glasses were giving me headaches, because my eyes were 'fighting' each other for balance in order to focus properly. He also made up a mock prescription for me, which was infinitely better than what I had received before from Dr. Kwan. I hate to speak so poorly of someone who went through so much schooling to become a doctor, but Dr. Kwan treated me so poorly and refused to listen to my concerns, simply because she had a doctorate and I didn't? I will never be visiting these offices again due to her incredibly unprofessional behaviour. I would also like to add that the doctor I saw at this same office a few months previous to Dr. Kwan also prescribed me with an incorrect eye prescription; and when I mentioned I was getting headaches from using a computer for work, she neglected to tell me about tints I could get to block Blu-ray light.
Every individual is important, the staff is friendly and treats everyone like they are very special.
The reception team is terrible, and unprofessional. I called to make an appointment yesterday and the receptionist on the phone confirmed with me that today at 4:30pm was my appointment. I show up at 4:20 today to find out I hadn’t been booked. They looked confused, and unorganized. They told me the doctor could accommodate me but they wouldn’t know how long I would be waiting. That’s bs. Why do I have to wait if I had done my due diligence to book an appointment? This was your office’s fault. I like Jasleen, one of the doctors in the office, but after today and the show of disorganization with the front staff, I will not be back.
Impressive client relations, clean surroundings, modern equipment and exceedingly professional staff. I would definitely consider going back for a follow-up visit and I have already recommended to others. If you appreciate quality eye services, you should check them out.
Best place for eye care. Best staff, attentive doctors. Full eye care. Most importantly, they are always on time with appointments. Went there 3 times in two years to check my vision and once to get something out of my eye (had to go for it to the hospital first but they were unable to help) Would definitely recommend it to anyone!! Referred both my parents.
Full attention was given to my needs, eye exam was explained and performed to my highest satisfaction. With Dr. Chung and his office, you are in good hands!
Very professional optometrists. Highly skilled and uses state of equipments.
I have entrusted Dr. Kimberly Lee with my eye care for many years. She has helped me through the transitions from wearing glasses, to contacts and most recently my eye surgery. She always makes me feel comfortable and informed. The ladies at the front are friendly. And I've mostly gone into my appointments on time. Highly recommend.
Very friendly and excellent service
Staff was excellent. Filled out questionnaire online and we were seen as soon as we got there. The eye doctor took her time to explain my concerns and even referred me for further care within one week. She was knowledgeable, kind, and courteous and I would highly recommend this facility to everyone! Excellent!
Dr. Archie Chung & Associates have been taking care of my eye examinations for many, many years now. Dr. Kimberly Lee has been looking after my eyes and does an excellent and thorough job. I am totally satisfied with her professional, knowledgeable, calming, polite manner in which she conducts herself during my eye exams. The office is totally COVID-19 precautionary. All tools, chairs, state of the art eye test equipment is thoroughly cleaned before the next patient comes in which is reassuring to me that all possible precautions are followed. I would highly recommend having Dr. Archie Chung & Associates taking care of your vision needs.
Dr. Archie Chung is a wonderful optometrist. He is cordial, friendly and very knowledgeable. Wouldn't go to anyone else.
I had an appointment with Dr Grenal I left with so much information about my eye she took time to explain everything in detail. This is my second time visiting and I will always keep coming back doesn't matter which doctor you see you are not treated like an assembly line, the doctors take there time and explain everything in detail and you can ask all the questions you need to know about your eye care. DR Archie Chung & Associates are the best place to go for eye care you will leave with knowledge, confidence and peace of mind.
Excellent service always right from the receptionist.
Excellent service as always. Dr. Chung and staff are adhering to COVID-19 rules and I felt extremely safe during my visit.
Great service, remember who you are and provide honest recommendations.
I was very satisfied, both with the extent and accuracy of my eye exam, as well as the advice I was given. Thank you
Dr Lillian Won is excellent. Our family has been her patients for many years. We are very satisfied with her service. She is detail oriented and very knowledgeable and experienced. She is very professional. We would recommend her to anyone.
We love Dr. Lee so much! Will not go anywhere else.
I went in for info about contacts, and the receptionist told me that the manager had to speak to me and to sit and wait. The receptionist was so indifferent to me that she did not bother to tell the manager I was there. After 5 minutes of being completely ignored I left.
Booking was easy for me, was able to get an appointment next day. Arrived and assistant started the screening at scheduled time. First time visiting Dr. Lillian Won was thorough and explained all the tests. I've been coming here for a few years and overall experience is great, will continue using their service.
I experienced the staff is very helpful and friendly. Dr was found to be very knowledgeable, experienced, very friendly and gentle. I very happy with tv the service I have received from them.
If you’re looking for a thorough eye exam, this is the place to go! Dr. Chung was very friendly, professional, and extremely helpful in helping me understand the condition of my eyes, how to treat my current eye/vision problems, as well as how to prevent future problems. I would recommend him and his team to everyone!
We had an amazing experience here, especially with Dr. Grewal. She was really kind to my little sister, who was visiting an optometrist for the first time, and she explained everything very thoroughly for us to understand. Our visit was comfortable and enjoyable, and I would recommend anybody to come here for their first time!
Dr. Lillian is an excellent optometrist and really pay attention to all the details. The staff also are helpful. I recommend this place.
The girls at the front were polite and worked efficiently. The doctor was punctual and very proficient in determining my new prescription. He also made me aware of things I should watch out for due to my age. I've been going to him for about 10 years now and am very satisfied with his service.
Staff is very friendly, helpful and pleasant. Dr Chung is a thorough ,caring understanding man, he doesn’t rush you out of the office, he takes the time to make sure you understand and to answer questions ????????
I wanted my eyes to checked in great detail, care and professionalism. That’s exactly what I got from my visit at this optometrist. I would like to recommend them to all.
Very detailed & prompt service,not too much waiting time, clear explanation of the process of the check up .I would strongly recommend dr Chung to any of my friends & family
I have been a patient at this clinic for years. I found out that Dr. Archie Chung is an experienced doctor and he treated me very well. His eye examination is thorough and he explain his findings in detail very well.
Excellent
Always a pleasure to see Dr Archie. I have been going to Dr Archie and Associates for about 20 year's and also a lot of my friends. Everyone always have something good to say and I will always recommend Dr Archie and Associates.
very friendly and knowledgeable, did not have to wait too long in waiting room. very clean office
Dr. Lee was professional & courteous and provided me with exceptional service, staff was nice and helpful, glad to have found a great clinic!
Everyone in the office is so kind and nice and the Optomotrist was lovely
The doctors and staff here are very helpful and friendly. The optometrist make my kids very comfortable when it was there first time visiting there. Now I am going there for 3 years with my children. I would totally recommend.
Excellence from start to finish. The staff: Pleasant and efficient. Dr. Lillian Won: Wonderfully efficient, kind and instructive, yet unrushed. I learned more about my eyes in one visit than I have in a lifetime. Thanks doctor.
I see Dr. Chung annually and its always a pleasure to see him each year. He and his staff are very professional and make sure you are looked after through the whole process of having your eyes checked. There is always a reminder phone call before each appointment which is very helpful. I would, and have recommended Dr. Chung to my family and friends. 2019-12-17
Had my eye exam done by Dr Rekha and she was great! She was articulate and helpful to my understanding of the process, results and recommendations. Would highly recommend her!
Appointment was handled professionally, on time and very detailed. Dr Grewal was very thorough, patient and caring. My visit was very pleasant and comforting.
Great place to have your eyes examined. Very knowledgeable. Dr. Chung takes his time and thoroughly explains what he is doing and what preventative things you can do for your eye health.
This was my first visit here .Staff are friendly .Give them a try
Love going there. The employees are bery friendly and Dr Singh takes the time and talk to you.
I was suffering some vision lost in my left eye and was able to get an appointment to see Dr. Lillian Won. After her tests on my eye, she made a few phone calls to local hospital for emergency surgery. Lillian got me into St. Michaels and eye surgery was performed that night. I’m able to see with my left eye. All is good.
Poor service.never again????????????
Excellent Service from the entire team ! Dr. Chung is an excellent optometrist and leader in his field. His staff were very knowledgeable and quick to help. My appointment was during the pandemic and I can assure you that the place is taking all the precautions necessary to operate. From pre-screening questions to sterilizing and disinfecting equipment to readily available sanitizing stations and even masks available. I was very impressed and at ease because of this. Reasonably priced contact lenses that can be delivered. Win win. Thank you Dr. Chung for caring about your patients !
Prompt and professional
These ladies are awesome. Have only had the ladies.... Actually one male student previously, he was also nice. They are sweet, organized, friendly, welcoming and know what they're doing using the latest technology..... I recommend them to everybody I know. Great location also. Go shopping while you wait for your eye drops to dissipate. Get your hair done, nails.....sweet..... Have been going for years. Get your glasses next door if you need some. Susan is great.....
The staff is very professional, caring, helpful and accomodating. The doctor is the same. Great experience!
This optometrists office is great. All of the staff are polite and welcoming. Dr. Grewal is an excellent optometrist. She's very efficient, informative, and professional. I would highly recommend this office for anyone looking for an eye exam.
Dr. Kimberly Lee took her time and answered all my questions.
They are amazing and the take great care of you. The staff is amazing and welcoming. 10/10
I am so happy I visited this office! The staff was very professional and the optometrist was very detailed and thorough. The measures in place to prevent the spread of COVID also made me feel very safe. It was my first time visiting them and I would not hesitate to go back.
Hello. My eye examination was great. Everyone was very helpful.
Excellent service.
VERY FRIENDLY, KIND AND PROFESSIONAL... DR CHUNG AND ALL AT THE WOODBINE EYE CENTER PROVIDE RELIABLE SERVICES WITH DETERMINATION AND ENDURANCE TO SOLVE ALL VISION/EYE PROBLEMS
My family had a great experience with our recent visit with Dr. Grewal. She gone above and beyond to make sure that all our questions are answered. She explained thoroughly all our concerns. If I can summarize our experience into 3 words...the best ever!
Great experience, extremely friendly and walk you through everything from how to choose your glasses to what is going on with and inside your eyes!
It was a great experience having my eyes looked after by Dr Achie A well done job
Amazing service from Dr. Grewal. She explained everything to us. Thank you Dr. Grewal.
This was my second eye test ever but my first time getting it done correct! The staff were super professional, friendly & sympathetic towards me. They took the time to explain what to expect and proper eye care. My appointment is already booked for my next visit. I truly have no desire to go elsewhere for my vision needs.
Very good Doctors and helpful staff......
Very nice staff, friendly. My Doctor, Dr. Fong, is very thorough. I've been going there for many years and will continue to go. Some time the wait is a little long but that's okay.
Great experience! The staff at the office and doctors are friendly, communicative and efficient! Would make sure you understood everything about your appointment and next steps. Also, with the situation in 2020, the office has great cleaning, COVID protocols and sanitization practices. Thank you!
My family has been with both Dr. Chung and Dr. Tse for over 20 years, and they provide great service and are very friendly. Dr. Chung has suggested orthokeratology for my daughter 3 years ago, and her eyesight has been doing well ever since. They care a lot for their patients and are experienced with their jobs. The staff at their locations are also very helpful and welcoming. I would love to suggest to my friends as thanks for the help they have provided me.
Dr. Chung is a great Optometrist. He is very personable, knowledgeable and always make his patients feel comfortable during an eye exam. He is always quite accommodating and answers any and all questions you may have about your eye exam. Definitely an optometrist I would highly recommend.
My family and I have been going here for years. They are very thorough and they listen to your concerns.
Dr Chung has been taking care of my eyes for quite some time. I find him to be very knowledgeable, friendly and kind. Always had a great experience at the clinic and the staff are very friendly too. I would definitely recommend him.
Service was amazing from the staff and the doctor. Very hospitable
Pretty good service, will book .We appointment the following year .
I went to have my eye exam and it was a great experience. The optometrist explained everything in details and easy to understand language. Highly recommend!
Excellent , informed,professional care . I recommend Dr Chung and his associates highly .
I have been to Dr. Chung many times. Never had a bad experience! He takes his time to explain what is going on with your eyes.
Great staff
Most competent staff, they are polite and helpful Experienced technicians friendly treatment
I have been coming to this location for years. Not only are the receptionists kind and thoughtful, but the service is great. They are super fast and efficient! Dr. Won is amazing at what she does and very attentive. She even helped direct me to an amazing specialist for a laser treatment I needed. Highly recommended!
It’s the best optometrist I have every been to. The staff is friendly and explained all the process before starting the eye exam. They take their time make sure your comfortable alway and answer all your questions or concerns. The environment is clean and well sanitized. I highly recommend
Three years ago, I was looking for a good optometrist; I am very grateful that my co-worker Cynthia recommended her eye doctor to me. Dr. Archie Chung cares about his patients and takes time to do the job right. Every visit he gives me valuable advice on how to look after and improve the condition of my eyes. I always feel good after examining my eyes as I know an excellent professional that I trust takes care of them. Thank you Dr. Chung!
I’ve been coming year for many years now. The team is always on top of appointment reminders and are very organized with the appointments. My recent visit was yesterday with Dr. Grewal and I was more than happy with the service. The administrative team was amazing as well! Thank you for the great experience!