Reviews of Midwest Eye Center - Calumet City (Ophthalmologist)

Fujoshi Satan

Lady's at front desk were horrible and loud, especially the blond ones

Ronald Jones

Always professional service im very happy with this clinic

Sandra Wagner

Very good staff. The doctors are completely open and explain all the procedures. I feel very confident when I go there.

Joyce

I had a appointment and was there for over two and half hours. The staff is good but the wait time is too long.

db_ 1232

Service is good but the wait is long.

debbie horace

This place is HORRIBLE almost all the appointments that were scheduled for my husband was rescheduled. RIDICULOUS that you have your patients to reschedule there appointments and have them sitting for at least an hour. They have to get better with this sad customer service.

Perlita Rabago

Except for the long time I waited until everything was done, the staff were courteous and helpful. I understand because it was lunchtime and they have to eat. But everything I needed to know and the next process I will go through were done professionally. Thank you so much for your excellent services.

Rose L

All employees were nice and helpful! I am going through very difficult times, they cared and listened and not added to my burdens. Thank you!

Rosalie Zaccaro - Ortega

Great place for an Diabetic Eye Exam. Friendly staff and Doctor.

Natalie White

Very nice and spacious. The Staff is very courteous and if you are on time, you are seen at your appointment time.

Carol Gockman

The doctors here are first rate. They take time with you and do a thorough examination. The techs are friendly and helpful.

Yukio Strachan

Needed contacts and ordered them from here. There is plenty of parking. The office building is spacious and clean. Staff is very friendly.

joyce a odom

Everyone was very professional and cordial

Connie C

The staff and nurses are so helpful and nice and my doctor inparticular is friendly and very thorough. I loved Nurse Lisa she did all my test and made them so easy. They keep you with the same doctor so nothing gets missed.

jeanita johnson

Pleasant Staff

Kandi Ladie

When I visited a week and a half ago, I was advised I couldn't have anyone upstairs with me although I would be dilated. I couldn't see the last time I had dilation which is why someone accompanied me. The doctor's office could've advised this at the time I made the appointment because I would've declined coming in. The front desk staff were irrational. Even with Covid-19, someone who is being dilated to where vision is truly distorted should be allowed to have an esvort. I will not be returning.

Stacia Davis - 5P1CAC

The Doctors are great. The administrative staff is unprofessional, unmotivated, unresponsive and disrespectful. They are absolutely horrible at mail order prescription refills. I have been trying to get my prescription filled since August. I am fortunate that I had enough to last me. I have left several messages and they never follow-up.

paris sean

My appointment was scheduled for 10:50 when I arrived the young lady told me that it was at 12:15 but it's okay she apologized for the text that I received with the wrong time but they took me anyway everybody was very nice professional I didn't wait long I think I was taken even before 10:50 but it was a pleasant experience in the doctor was very nice very informative and I taking care of even though I receive no medication or anything like that but it was very informative and I felt like my issue with my eyes which was , busted blood vessels with heel and I'm not worried because I feel like at any time I could go back and have great results once again I would recommend this place to everybody really

SHANNON Shelby

Currently in the waiting area with my elderly mother for the past 55 minutes and she still hasn’t been seen. The receptionist said it’s very busy on Saturday. They truly need to schedule better than this. This is unbelievable. I’m never coming back.

Faby Lozano

(Translated) They have a pessimism served. Both in the eye doctor. As in the lens shop. I do not recommend them for NOTHING. (Original) Tienen un pesimo servido. Tanto en el doctor de los ojos. Como en la tienda de lentes. No se los recomiendo por NADA.

Anthony Love

My experience was professional, pleasant and welcoming.

Patricia Simpson-Mell

I was referred to Midwest Eye Center in Calumet City true to scone shaped cornea and cataracts. I enjoyed the experience because the tech and the staff made you feel comfortable and explained everything to me as it was being done. I was very pleased with the service that I received from Midwest West Eye Center. This my first visit and I was nervous, but they put my mind at ease, they were friendly and helpful. They answered all my question. I would most definitely recommend them to others.

JAQUILLA “PHATABOLOUSLYTHICK” JANESE

IF YOU WANT QUALITY THOROUGH EYE CARE MIDWEST EYE CENTER IS YOUR PLACE....... THE ENTIRE EXPERIENCE IS AWESOME THE STAFF IS COURTEOUS PLEASANT AND CARING

Brandon Alexander

I have been calling The Optical Department for days and haven't have any of the staff answer my calls nor could I leave a voicemail. Just left from up there after calling multiple times and seeing someone on at a desk at 4:10 pm and being ignored for seven minutes When I decided to the car she quickly turned off the lights and ran out before the advertised time of 4:30pm. It was a aggravating and stressful situation so far.

Maureen Betton

I waited a month to have it canceled and waited another month to get another one

Phyllis Thacker

Staff was friendly, courteous, and accommodating. I appreciated that all observed, & followed Covid guidelines upon entry & during exam. Dr Koutnik was friendly and professional. He explained my exam process & diagnosis. My overall experience was very favorable.

Grace Asiegbu

I went to pick up my glasses at 4:00 PM on Friday the 23rd and they were closed. Even though they are supposed to be open until 4:30 on M-F. Then today (Saturday) I was headed to pick the glasses up and they’re closed early AGAIN. Online it says they’re open until 2:00 PM but when I called the offices after already driving there, the automated voice says they close at 1:00. I’m sick of wasting my time and gas because they don’t know how to be consistent with their hours. Fix it and update it accordingly. There is no reason why I should come to a place at 4:00 PM and it’s closed when they say they’ll be open until 4:30. It’s unacceptable.

Sheletha Moore

Very friendly.

Michelle CurtisElders

Midwest Eye Center: Friendly and warm. Welcoming and comfortable place to be. The doctor that I see and the staff members are so polite. Great place to visit for your eye services.

Matt Dondo

It's insane when you want to spend cold, hard cash somewhere and they say...no? ????

Carla Coleman

Thank yu so much,I been wit Midwest 4 5 Years Dr.Koutnik I love his serives sooooo much,I really appreciate him every time I come over there it’s like Family someone take good care gust like family members, I said this if yu” ll come over in Lansing,I will take care of yu gust like @ work and take care my Seniors 4 year half, I wanted the same treatment like I taken care of others that’s how I wanted to be treated real good & Specially like a Queen thank yu” ll so much From my House to your May GOD Bless yu”ll.

carlos sudor

Staff was very friendly and informative. Felt really comfortable. Would have given 5 stars except it took 35min after my appointment time to be called.

Patti Lash

Staff took very good care of me. Dr Rohr is very nice and nurses are very kind. Put me at ease.

Juliette Schwartz

Staff is so friendly and accommodating! They do a great job of maintaining social distancing and was taken back to see the doctor very quickly. It was my first visit to Midwest Eye Center and it was very pleasant.

Cederic Rodgers

I literally waited on my dr. For 3 hours in there waiting room after I had gotten my pupils dilated. Now keep in mind what I said, a 3 hour wait. 3 hour wait. Suerly this isnt the type of place u would recomend now is it.

Barbara Giles

Everyone is always friendly.

Bill Gilbert

Only good experiences at Midwest. My ophthalmologist is great! I would recommend Midwest Eye Center to anyone. Bill

Rochelle Olaleye

I am very happy to have established care with a leading ophthalmologist. Excellent eye care is so important. I had a good experience and believe I have found an expert caring team who delivers high quality service. This is a good Christmas gift for me!

Taylor Hill

They really care here. And run all sorts of tests the same day you’re there❣️

Christine Ewell

Very good service, I have been going there for years and have been very satisfied .

Ella Brown

The doctor and staff was very professional and nice. I've lived in that area for 17 years and had no idea this eye clinic was there. But I definitely give them a thumbs up. The facility's was clean and complied to all COVID-19 restrictions.

Claudia Parisi

Best eye doctors in the world.

MzNewNew TooKute

2 yrs ago I reviewed this place and gave it 4 stars. I loved the physician Dr Albright and her beautiful patient physician repore. She has since left the practice and it has been horrible experiences since. Pt's are given appointments two months out when others are available for closer dates. They have 3 - 4 locations and don't attempt to spread the appointments out. The staff at the front desk is horrible and beyond rude. They dont say please or thank you. I came in contact with one receptionist who had beautiful customer service, I believe her name was Jessica....not sure. However, the remainder of the staff is horrible. The assistants are nice (I have come in contact with about 3). If this is a center that sees patients of all ages, patience and kindness is most important. I logged a formal complaint with my insurance company. I traveled all the way to this location in Calumet City from near Midway Airport. Definitely will not be returning her again.

Stephanie Rollins

Every time I called and try to schedule an appointment the receptionist is very rude therefore, I will not be keeping my appointment not now or anytime in the future!!!

Fili Jr

Experience was amazing! Everyone was extremely helpful and knowledgeable. Kelly in optical was absolutely the best! Just amazing working with her! Look forward to years of good vision!

Bea Quirarte

‼️‼️Ridiculous Wait time‼️‼️ My grandmothers appointment today for cataract surgery was for 10:15AM they just now took her back at 1:13PM and still have to dilate her eye now we still have to sit for another 20 minutes for a procedure that only takes 15 minutes.

Valerie Lockhart

Midwest Eye Center has been my eye care center for 12 years. They are always professional and observe your scheduled appointment. You are never waiting more than 15, tops 20 minutes beyond your appointment time. My first optometrist retired and now I have another great optometrist with Dr. Cavender.

Ruth Contreras

I can see and I feel new/whole again! They are very friendly. Very professional. Very clean and makes you feel special.

MB GANG booker

It would be nice if you all could answer call after 5 mins oh hold........please thank u

Mary Tebout

I have been going to Midwest Eye Center for over 20 some years. Just the best !! I now drive from Michigan back to IL every six months for a checkup for both me and my husband.

Tahanna Tucker

I would like to give no stars, however, the 2 stars are only because the staff is nice. One thing I don’t appreciate is time wasted. If I make an appointment I expect the office to be on time and ready. Twice in a row now, I’ve had to wait for 45 minutes, after the appointed time, just to be seen....mind you, they’ve cancelled twice, then gave me a new time and I still had to wait! The last appointment I asked for 1st thing in the morning, they gave me 8:15 and didn’t call me back until 9am and YES, I arrived before 8:15! My time is valuable and I honestly don’t understand why they move slowly....however, the staff is so nice...it gives me mixed emotions because I want to snap...then I’m like, I’ll just be patient...smh

Christina Somerville

Very professional staff and great doctor..

Tiffany Griffith

I Luv The Midwest Eye Ctr. I Have been a Patient for Many Years of Dr Sonty who is the Coolest Most Smoothest, but definitely Thorough! All the Staff are Quite Friendly My most recent experience was my appt was a day after a Snow Storm. I received a voicemail explaining that my appt was canceled way ahead of my appt , was told I can reschedule at a another time. Kim called the very next day to reschedule. I tell U This Place is On Point. Really Relatable to a Patient’s Needs!

Frances Bursey

my office visit was outstanding indeed

charletta maney

They were very polite fast service and the doctor I saw dr sonty is very knowledgeable I was pleased with him as well. I am more than grateful they got me in especially in emergency situation.

Ashley P

Really bothered at the way the lady in the optical department talked to me. I was told my eye classes would be ready July 9 two weeks after my eye appt. Cool , go back on the 9th they tell me sorry your glasses aren’t here. No sweat just let me know when they are here so I can pick them up. Lady tells me that they will call me when it’s ready. Today July 23 call up there just to check the status. Well what do you know glasses are there. No phone call no email no text so I ask the lady when was someone gonna call and let me know she say ma’am we have a list off 150 people on Th e calling list. I’ll be darn who problem is that not mines!!

leonard smith

When I got there for my appointment I was told that someone canceled it a few days ago...uhmmmm, that wasnt me and the 2 ladies @ the desk had no idea who either. Then, one of them pointed out after checking the computer that the other one canceled it and she apparently didnt recall or know why???? I waa able to see the doctor due to another cancelation but had to wait 30mins. Overall, just with that slight hiccup I waa pleased with the services.

Sheila Parr

The medical assistant was very good and patience with me. The doctor was good. The waiting was the longest. I was not prepared for the dilating of my eyes.

T Quartermaine

This place was clean and the staff were very nice and friendly.

Banessa Perez

Kind and polite staff. Quick and efficient. Hand sanitizer was easily available. There was good social distancing and we were greeted well and a temperature check followed after. The doctor was very kind. Would recommend this place.

Beverly Matthews

Dr. Ahmad is patient and answers all questions and concerns. Staff is professional.

Tony Zmucki

MEC needs to improve their appointment call times. It's usually 15 to 20 minutes late, but this appointment was 40 minutes late.

Beverly Wright

I really liked the eye doctor he was nice and he explained everything to me and his helpers.

tiffanyanita55

They completely wasted 2 hours of my time because of their lack of knowledge. One person said one thing. The doctor said another, as a result I was left waiting for 2 hours unnecessarily.

Patricia Garcia

We had problems with little details my father in law its for them they don't now how to write and speak English, they didn't let me be there intrepid .and they didn't get eyeglass they where going be like 2 or 10 months I can be lived but everything else ????

Elizabeth Wakefield

Staff was nice and through with the exam. They explained anything that they were doing, if you asked. Especially the Doctor.

Lisa Deal

Front office staff are incompetent & lazy. Not knowledgeable about eye insurance & what's covered and what's not; making patients pay out of pocket unnecessarily, because they don't check out your coverage before you see the optometrist. Horrible customer service.

kris olson

Great eye center, Great Doctor and friendly staff

Priscilla Carey

Everything went smooth everything turned out very well!!

josephgking

Friendly and helpful staff. The doctors were Amazing and did a great job!! Will go again!

TIFFANY METCALFE

The ladies there are very nice and professionally.

Sheila Conway

The staff was very friendly and professional. This was my first appointment with a new doctor and I was very pleased with his observations and demeanor. Although I was sad my original Dr. had retired, I felt I was in great hands and any anxiety I had was totally diminished. Great experience.

Jim DeGroot

Totally professional... very concerned with health care!!!!

Dawn Johnson

It's true these people only care about money and don't care if your child goes blind

Reina Williams

The interpersonal skills of the employees that work at the eye center are poor. No one smiles and greets patients. They make you wait an hour before they see you. I believe they do not have enough staff, or the staff they do have are not doing what needs to be done to get patients and patient-family members out quickly. The first apoointment was supposed to be 1 to 1.5 hours, and it lasted 4 hours. Most of the time was spent sitting in the waiting room. Yesterday, was my mother’s surgery, and they never told me she came out of surgery. When I went to check on her they said she was in surgery. They came to get me, and the woman at the desks tells me to have a seat they will give me instructions. I ask where is my mother? is she okay? She finally explains they are “dressing her.” So, I wait. A woman comes out with my mother, sits down, and starts reading. I ask, who are you? I am a nurse my name is Patricia. I like to know who is giving directions. I am talking to my mother about the instructions. Patricia says,”You can go get the car.” Again, “You can go get the car.” I ask my mother if she is okay and wants me to leave the room. Who talks to patient-family in this manner? Why did I need to leave the room? I asked Patricia when she walked my mothet to the waiting room, but she did not respond. I didn’t trust her with my mother. Why did I need to leave? What did you need to do without me there? I think it is terrible to make African-American patient-family members wait for hours in the Surgery Center without updates, or any information. Also, I think they make patients wait too long for exams and treatment. They schedule them too closely.

Rachel Camacho

The Doctor is very good. I was not happy the length of time it took to get an appointment.

Lorraine Aebi

Everyone from the front desk to the nurses to the Dr. are very pleasant all the time. I appreciate this and thank them

Ora Sprull

Very professional and helpful.

Tom Lessner

I went there as a patient of Dr. Ahmad for 30 years. I was used to get exam and script for new glasses. With his retirement I made an appointment and got the new optomologist as I requested one to replace Dr. Ahmad. I said I wanted also to walk out with a script for new glasses. Was told no problem. Checked in and got a whole different story. Was told I needed 2 appointments. I had to make a decision. As a handicapped person with difficulty walking, this situation did not work. I am considering a change of doctors to a different group.

Dwight Baker

I first came here on July 15 as a referral from another eye specialist to check and see if I have glaucoma. The Dr, Dr. Donthamsetti took a look at my eyes and said that I didn't have glaucoma. But anyways, Dr.Donthamsetti was awesome. He wasn't smug and plus, he will try his hardest to help you completely. When I came back on Sept 2, he did something that the previous eye specialist refused to do. And that is clearing me to drive without any issues. After that, I don't care where I live in the Midwest. I'll always come and see Dr. Donthamsetti to check my eyes out.

Naomi Shields

I've received care from two doctors associated with Midwest Eye Center and I'm very pleased. The office staff at both facilities is caring and professional. I appreciate the timelines of my appointments.

Deia Walker

Staff was very courteous registration was achieved with minimal delay. The registrar worked diligently to resolve problems.

Zorica Z

Horrible and incompetent surgical staff.

Vickie Wilson

Requested an appointment and received a call back the same day and appointment. Also was able to get the procedure done as well. Great service!

roquivas

Great experience, the doctor was pleasant, the lady that helped me order my glasses is great, she also helped me with my previous pair and she explains everything and helps break down my coverage. I would recommend.

mary carter

They treated the bleeding in my eye as and emergency situation. Illinois Retina Association in Harvey at the Ingalls Professional Building wanted me to wait ONE MONTH to come in for the surgery I had yesterday. Thank you Midwest

Teresa Sims

It’s always pleasant. It’s a nice environment. The staff are always nice and respectful. Very quick even with everything going on it’s still pretty quick. I highly recommend them

Kevin Wise

Every time I come it a very good experience, I could recommend others.

Angela Myrick

The young lady that put the eye drops in my eyes was very patient and very considerate and overall it was a great experience I would recommend this eye center for all my friends and family

Valerie Koeppen

Dr Sonty is FIERCE! He will go out of his way to work around your schedule if need be and he is efficient, friendly and extraordinary.

Diann Hubbard

Extremely pleasant and comforting experience. A very patient consultant session.

Sherry Jackson

Ms. Danielle that handled my prescreening was really personable and informative. Some of my issues I'd been having off and on are things I need to pay attention to....She really helped me to understand what I osneed to do and also gave me options. Overall I appreciate her and the other ladies in the office. Dr. Koutnik is a great and he has a great concern for his patients. Mr. Miguel in the optical center is personable and knowledgeable as well when it comes to what frame, lenses and such may work well for your particular lifestyle. I wish them all the best.???? I have to apologize for using the incorrect name, Mr. Miguel. The gentleman's name is Juan and in my strongest opinion, anyone who has met him will let you know that he's awesome.????

Nusba Parveen

We receive messages to remind the appointment and the fine for not showing up etc. we were not informed though that appointment was cancelled and again for the delay.

Sabrina Ousley

Except for being unable to accommodate seating in the lobby for my disabled daughter who had an appointment, staff and Dr.Domthamsetti were exceptional. I appreciate their professional and pleasant attitudes. They're great.

ROB ESKEW

Very rude and only care about the money! They do not care about their customers, doctor client relationship. Don't make me laugh!!! Do not go there!!

kathleen griffin

The doctor I saw was extremely nice caring

Gwendolyn Howard

I was seen right away...the staff is patient friendly. Very professional and the office was clean ! I highly recommend Midwest Eye Center !

Judy Perkins

Professional and very efficient service.

Adrienne Brown

Always a great experience.

Edith Reiter

The receptionist is not the most pleasant or patient person. I called to schedule an appointment and she was acting as though I was getting on her nerves. She gave me an appointment for a particular day but due to a scheduling conflict, I asked her if I could have another date. Boy...what did I do that for...talk about rude.

Noreen Vandeursen

Everyone was very professional and explained my eye problems and gave me the different options to improve my vision.

Anthony Dolph

The place was great and I'm an illinois Medicade holder and they were great and very helpful. The staff were very nice and willing to help. The doctors are great to fix your vision.

Luis Banuelos

Staff was pleasant. Did not have to wait long to get checked in. Medical staff is top notch. Explained procedures and medical results so that I understood what was going on and what my diagnosis was.

Andres Hernandez

Great staff great place

Maurice Perteet

I was pleased with the way , they handle things . I would recommend them to anyone . Thanks Midwest.

Barbara Davis

Everything was okay. The wait was long to get my eyes check for eye glasses. Other then that no complaints.

Cheryl Hill

Professionally staff is great kind speaking very informative follow up 2 cool the 2 doctors I had contact with very reassuring real clear sound upfront eye care ????????

Kelvin Echols

When I was called, I was treated very nice and the Doctor was warm and friendly.

Robert Lyles

There was hardly any weight everything was done and professional manner

Tina Summers

The eye clinic is very nice the staff is wonderful

Gerry Moore

I was totally satisfied with the whole experience and I would recommend Midwest to all my friends and associates. Thank you!

JENN KLEZ

Sat on hold for for over 20 minutes with music playing and a message that kept saying we are experiencing high call volume someone will be with you momentarily. Then I got disconnected at 3:55pm. Called right back and the phones were put on service.

Carol Buss

The office is always professional and very knowledgeable.

Cheryl Williams

The people were very friendly and professional the place was very clean the Doctor was very formal and took his time to explain to my mother the results of her exams. I will recommend all my family and friends there!!!!

sharon estevis

Amazing staff, polite very professional!!! Doctor had a great attitude. I switched my eye dr after 22 years. I am so glad I did !!! Exam was so thorough!!!

Mark Montoya

Eye doctor and staff were great and friendly.

Shirley Watson

The visit was Excellent, The worker was Awesome and the doctor! Everything was explained very well about my examination.....

Trac Quin

Very pleasant employees. Shout out to Bri I think the young Medical Assistant for Dr Calvender hope I spelled it correctly

Artemese Grant

The tech and doctors were very attentive, I felt like I was the only patient there..very pleased. Thank you!!

Shirley Mae

Very pleased.

Google User

The staff and doctors are great. I felt comfortable and safe. . The downside is the wait time. It horrible. Be prepared for long wait. They are always behind schedule. Average wait time is about 2 hours. Arriving early makes the wait longer.

Tywander Bush

Great Staff. Crystal was very helpful. Kelly was so nice. The entire Surgical Staff was awesome. Dr. D. was amazing.

Julietta Brown

This is the first time I’ve been to an appointment and was seen on time. Normally you’ll have to wait up to 30 mins. This wasn’t the case. The ophthalmologist came and got me herself to ensure I got in and out. And her team worked around as well. I love the the service that was provide from the whole team!

Will Harris

Good

andrea jones

I had an eye appointment last month. Getting the eye exam was fine, when I went downstairs to pick out frames and place my order was fine too. But they said due to my insurance I had to wait 4-6 weeks...crazy right! I called my insurance they said it shouldn't take that long. I called back to Midwest and spoke with Tina who by the has such a nasty attitude towards customers. I found out which lab they sent my glasses too and I called directly. They said they couldn't provide me with info but they would call Midwest for me. I went to Midwest today because again Tina was very rude to me over the phone and she was even ruder in person. I've had the worst experience with them. After I finally receive my glasses I won't be dealing with them again

beverly cobble

I've never had to wait a long time to see my Dr. On my appointment days. All the staff are friendly and helpful. Very nice office and atmosphere.

Mahendra Sandesara

Excellent service with knowledge staff where you feel like at home.

ISAAC ALUKO

Doctor's review & recommendation was very OK.

Karen Kolodziej

Was taken in early staff is friendly

Khalid Saiyed

Everyone was very friendly and nice and took care of business very nicely.

Michael Drake

Professional and courteous staff and eye doctors from start to end !

Anita Smith

I have no complaints staff treats me in a nicely manner.

alisa brown

Staff and Doctors are very nice and polite. Highly recommend Midwest Eye Center

Lisa Whitmire

I've used Midwest Eye Center for over 10 years.

Virginia Wilson

Everyone was very professional and courteous. However I felt that I should have gotten a little more information on how to take care of my eyes from the eye doctor.

gg AKINS

Very nice quick efficient....excellent service...thank you.

Paul Socci

Everyone was friend ly. They let me know what to expect. The procedure wss exactly as described and was painless as promised.

Uche Okpara

Environment was clean and felt safe. Good indoor lighting. Nice and friendly staff. Dr. D was very knowledgeable and thoughtful. He gave us a detailed and clear assessments of my patient's eye condition. We were all pleased with the service.

Rose Watkins

Excellent service but the wait time is a little longer than I would like

Donella Bradford

My father had two cataract surgeries at this facility. The clinical care was good; they were kind. However, the front operations was inefficient. My father didn't receive a call the night prior to his last surgery to review pre-operation procedures. After surgery, I didn't receive a call with pickup instruction. My father called me from his cell phone. He's 75 years old and fortunately, I've been able to help him navigate his experience with this facility. If I had been unavailable, I fear that his appointments, both, might have been canceled due to lack of communication or lack of timely communication. I do appreciate that Sue, the charge nurse, took the time to hear me and I so appreciate her efforts.

Dana Thomas

I love this place because they never make you wait long when you arrive. They are extremely thorough clean and friendly. I Will continue to utilize them yearly

malcolm taylor

The receptionist very pleasant and polite. Doctor Singh and her staff very pleasant and respectful of their patients they respected me as a person first and then as a patient. Great Service!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!’

Sarah Reyes

Dr.Koutnik Edward take time, and care for his patient, also his staff is helpful.

George Barcik

Very professional and efficient. The staff was excellent and explained everything to me. I was very impressed with how fast I was processed for my upcoming cateract surgery. Thank you to all!

Tracy “Sunshyne” Pate

I was checked in safely and seen in a timely manner. Page was in training and she did get job effectively. If she hadn't told me she was in training I wouldn't have known it. Dr. Cavender was thorough, knowledgeable, and answered my questions satisfactory. He also gave great advice about my diabetic condition that put me at ease with the numbers that were registering.

JWILL PRODUCTIONS

The receptionist was polite and professional and the young lady that gave me my examine was professional, polite, informative and explained everything she was doing, she made me feel very comfortable I give her a 10 The doctor was warm and professional also My overall visit was a 10 thank you all... I will be back...

Bernard Mondy

Everyone at Midwest Eye Center has been kind, professional, and informative. I always feel comfortable there.

Bob Gatelis

Very friendly staff. My first time there.

Deborah Cummings

I would highly recommend this eye center. Professional service was done at every level.

Fatima Little

It was a very professional appointment. They made sure it was safe 4 both the patient and the company.

craig thomas

I liked that they explained everything and answered my questions.

Rikki Finn

The Drs and staff are very nice. My only complaint is punctuality. My very first time there I was put in a room for 3 hrs before I saw a Dr. Recently my husband went there and he waited 30 min for his appointment. I specifically asked to be the first appointment of the day and even waited an extra 3 weeks for that appointment.

Willie Ross

Service received wonderful staff very nice.

Francisco Gonzalez

Very friendly and professional

jim cheers

Enjoyed the experience both my assistant, which made the tests pleasant with professionalism and great attitude. The same is true for my doctor which explained what I needed to know and how to approach the treatment. Thanks!

Beverlyn Payton

Checking in was good, the staff was friendly and professional. Dr. Sonty was thorough and very professional. Great personality.

Paulette Phillips

I was pleased overall with my eye exam. However, I was required to go one floor down to their optical department to obtain a copy of my prescription. Optical closes at 4:30pm and I left the front desk at 4:28pm. The person at the front desk said she would call down to optical to let her know I was coming. When I arrived, the door was locked, which I can understand. However the woman who worked there looked directly at me, mouthed something and turned her head. I continued knocking on the door. She walked towards me only to turn off the lights. I went back to front desk and the manager had to come down with me to get the woman in optical to print and give me a copy of my prescription. This was the epitome of a lack of customer service.

Mz Lisa

I was very happy with my experience here. The staff was nice and the doctor was amazing. Glasses there are a bit expensive

Dan Kistner

Nice people. But they NEVER answer their phone!!

Alexa Vilchis

I don’t understand if they close at 4:30 and you call them at 3:30 to see if they got your glasses since it past 6 weeks but they don’t pick up and you been hold for more then 20 min have the education at least answer and say it’s friday and we don’t want to answer you????

t a

Very professional.

Marcus Billfold

I went to visit Midwest I center on a reserve from my doctor. When I made the appointment they emphasize being on time that's very important to them. After arriving there on time I understood they are Very busy. They were very professional they got me in-and-out in a timely manner something that I appreciate.

Gilberto Castillo

Very professional

Andrea Simmons

This was my first time in years to get tested for my eyes and I was a little nervous. However, the young African American assistant was very nice and took her time. I appreciate that. The doctor also was kind, patient and very knowledgeable and it helped that he was cute!! Lol

Troy White

It was fast quick safe and I enjoyed the visit

William Walton

The staff is terrible. Been trying to get paperwork filled out by the doctor for a procedure I had here for 2 weeks. 1st they said it wasn't here, but had been here for 3 days, 2nd they charged me $20 to fill it out and it will take 10 days, how long does it take to fill out a diagnosis and fax it over, finally the staff seem to be not concerned with the severity of the situation. Some jobs need this done in a timing manner. It's been 2 weeks and I'm still waiting

Ashley Nicole

I was on hold for 5 minutes first and then the lady picked up and said one minute. Then someone else immediately picked up and then hung up. So I called back, I have been on hold for 15 minutes (not including the first 5) and still waiting.

shylonda baker

They don't get any stars from me!!!! It won't allow you to post without giving at least one star. I would not recommend this place to my worst enemy. Very unprofessional from the first point of contact. When I called to make the appointment, the lady scheduling couldn't be bothered to inform me of my co-payment nor how much my insurance paid out for any of the services I needed done for my children. Secondly, my daughter paid upfront for trial contacts a month ago which were only supposed to take a week to come in. Not only have they NOT come in, there weren't even ordered yet and the staff thought it was funny. Lastly, I asked for a refund for the $60 paid for the trial contacts and was told they would mail me a check. WOW. Needless to say now my daughter is going away to college without her needed contacts that we tried to take care of well in advance. I will NEVER again visit another MIDWEST EYE CENTER!!!!!! Pissed Parent!

Nivlac Sirrah

Awesome service. Thanks

S J J

Took my children there today for 11 am appointment waited 45 minutes went to ask why they stated it’s a 2-3 hour wait. Had to cancel not sure who will wait 2-3 hours for a vision exam. Very unprofessional and should’ve been told when I checked in, wasted 45 minutes with children.

Kristal Reddick

A bit of a long wait, but staff was friendly and helpful

Nancy Mikus

I have been a pt. of Dr Ahmad for 43 years. He is a fantastic person and Dr. He is kind, gentle, soft spoken and I believe, the best in his field. He is patient and answers all questions. His exams are the most thorough. He built his own office and surgical center. The employees I've dealt with have been kind,friendly and seem happy to work with this great man. I would recommend Dr. Ahmad and have recommended him to everyone everyone I know. Simply put: he's the best there is. Great Ophthalmologist!

Donnella Poston

This place is horrible my mom was suppose to have surgery months ago. I understand that Covid-19 happen, but here we are in October & they have cancelled her appt for the 7th time & told her just Oct 2nd 2020 she should find another doctor! Shame on you my mom is 73yrs old & has gotten so depressed dealing with her vision & waiting patiently to have her surgery only to be told go find another doctor! Baddddddd business i would not recommend this place to anyone!

vernita mckire mensah

Everyone was so nice and the nurses and doctor took care of me made me feel very comfortable I give them 10 + stars if I could

Constance Sowell

Have changed insurance that requires referrals unaware of this .Long time customer.I was refused service. 71y/o high risk for glaucoma.!

Arturo Diaz

The Eye center staff helped me to get my referral from my primary doctor and trate whit courtesy. She was very helpful. Thanks