Reviews of EyeHealth Northwest - Oregon City Office (Ophthalmologist)

Pamela Martin

The office was nicely laid out with easily identifiable Covid precautions, peaceful and relaxing atmosphere. Everyone was incredibly pleasant and very helpful!

Kimberly Davidson

I've had 2 appointments at this clinic with 2 different doctors in 2 years. Each time I was brought in in a timely manner. The testing was done efficiently. I didn't have to wait too long for the doctors. They listened to my concerns. It was a good experience. I felt I got a thorough examination.

Kris Nelson

Great, friendly service!

marilyn rodli

I will always go here, everyone is so nice and friendly. I had cataract surgery and every thing went perfect. Thankyou for everything. ????

Kayla Jayne

Extremely slow turn around for glasses. The doctor was extremely cold and made me feel uncomfortable when he called over the student doctor to explain what was wrong with my eyes. He literally said it was a really bad case and a great example of what to look for then never explained to me what he was talking about. Will never go back. When I got my glasses at Oregon city I asked multiple times to have them sent to the milwaukie location for pick up. Not once but twice they have messed this up and when I called to find my glasses the woman was extremely rude on the phone and hung up on me without telling me when I could pick up my glasses. Do not recommend this company.

Elizabeth Flaherty

Really great selection and variety of glasses! All the staff I interacted with were super nice and Eva did a great job helping to find the right glasses for me.

Sophie V

I’m always reluctantly to go to the optometrist. I’ve been to quite a few in the past 10 years and am still trying to find a clinic that I fit well with. My visit to EyeHealth Northwest was really just average. The assistants and desk workers were nice, although the actual doctor was a tad condescending. If you do make an appointment, be prepared to wait around for service. I ended up having a 2 hour long appointment (the longest I’ve ever had) and when I went in they insisted on dilating my eyes. I asked if it could be avoided because I would need to read my GPS to navigate to an appointment following my eye exam. They insisted that it was necessary to get an accurate read on my current prescription, so I reluctantly agreed. I did want an accurate prescription.. The dilation proved to be completely unnecessary. The doctor determined what changed in my prescription before my pupil dilation, and then looked at my eyes for maybe a minute after they were dilated and said “ok I was correct.” This seems like it was completely pointless, and it definetly COULD have been avoided especially since I needed to be able to read up close for my upcoming appointments later that day. As I said, my experience was not terrible, but it was not amazing either. I overall feel like the staff didn’t listen to what I wanted as a patient and treated me as if I didn’t know any better. This eye clinic may be a perfect fit for some people, but it simply wasn’t for me.

Elizabeth Schnell

Respectful, efficient and professional!

Wendy Martinson

I have had ok experiences and even good experiences at EyeHealth Northwest but this visit was outstanding. Michele, the technician, was warm and friendly. She did a great exam and was very knowledgeable. I enjoyed chatting with her and felt very comfortable. The doctor who’s name I can’t recall (the new doctor from Utah) was outstanding. In the past the doctors have barely said hello before they were done and out the door. This new doctor again was very warm and caring. He took the time to explain some eye issues related to aging with me. He also told me a little about himself. I was ready to find a new eye doctor because of blah past experiences but I think I will stick around for a few more years.

Colleen Arnold

All safety policies were followed. The staff was friendly and professional. I had a short wait time. My doctor thoroughly explained things and answered all my questions.

Denise Hale

I come every year and always greeted so politely from the scheduler to the ladies at thee front desk and even the technicians. I love the doctors there and always greeted with a smile. I moved out of state and came back for my visit 3000 …

Cathleen Manseau

Wonderful staff! They made the whole thing an easy experience and we're so helpful and caring the entire time I was there.

Garrett Archer

Friendly!

Courtney Monaghan

I think the Doctors and staff are great. Very friendly and courteous. My only issue is the constant "over booking" the parking lot is frequently full requiring parking on the street. Almost every single time I have gone in for an appointment the wait time is up to an hour or more past my appointment time. I understand that sometimes things beyond their control occur but this shouldn't happen at every appointment .

Jigar Patel

Hi This is Jigar Patel. I have been to EYEHEATLH NORTHWEST for the treamtment of CHALAZIA on my left eye. The treatment was done by DR.SHANE KIM and I am really greatful to him about his excellent treatment. My eye is better now. He put some steroid injection and within few days the chalazia has gone forever. Thanks a lot!! Regards, Jigar

Mike Perry

Showed early for my appt. Asked to be seen early if possible as I have a busy day. Sat in waiting room for 1 hour, which was 30 minutes past my appt time. Then it was another hour to get thru the doctor visit.

Lisa Blue

Friendly, helpful and very thorough staff. It was a lovely experience.

Jane Lamascus

O.C. office the lady who checked me in was very courteous and friendly. My wait time was 15 minutes and the young man that came out to take me back was very nice and friendly and smiling. I feel he did and excellent job on my eye exam and Dr Gearhart went over things with me so I could understand what he was talking about. It was a very good overall appointment. Thanks!

Cheri Bosserman

Great experience... staff was friendly and on time.

Lauren Larson

Dr. Grealish and his nurse were wonderful! The doctor was kind, patient and efficient. His correction on my contact lens prescription was perfect!

Lora Mae McCuin

Very Disappointed in my visit I scheduled time off work to be fitted for new contacts as every year an appointment is needed to order contacts for the new year. The Doctor rushed me out with a new contact for the left eye as the one I was wearing was dirty charged me $60.00 for three new contacts two for the left eye and one for the right did not schedule a new appointment. The feeling I left with was Eye Health Northwest is so busy you do not have time for your patients. When I try to call to make an appointment I sit on the line a very long time to just get to talk to someone.

Tiffany Duchemin

Had a great appointment, friendly staff and they saw me even though I was 20 minutes late. They understood the bus schedule. The wait time wasnt long either.

Christmas Carroll

The staff is friendly and the retinal specialists are as competent and kind as any in a major hospital

skyler pace

While it took a while to get an appointment here, it was well worth the wait. In my experience, everyone from the front desk to the doctor shared the same high standard of patience and service. I arrived right on time for my appointment and …

Diane Plesset

The doctors and staff at EyeHealth Northwest are very professional, courteous and helpful. I highly recommend them!

Kelly Peeler

I saw Dr. Hampell. The process from the front of the office, the exam, the prescription, finding frames, fitting glasses, and seeing was amazing. I had the best time with a doctor I have had ever. Dr. Hampell clearly loves his work and is enthusiastic about explaining everything. I referred friends and family already. Thanks EyeHealth Northwest!

marty reagan

The reason I go to Eye Health Northwest, and have gone there for several years, is because the doctors are very professional and do great work. A serious issue with the clinic though are the long wait times. These are both to be taken back in, and the subsequent wait for the doctor to see you. This later part can be up to a half hour. One time I waited two hours before being taken back but that has only been once. Given how scary vision issues are for everyone, excellent work far outweighs long wait times so I will definitely continue to go there. I sure dread my visits though because of these wait times.

Stacy Johnston

They took real good care of me today.

Kelley Burley

It was great and Dr Flannery is the best! The reason it's not a 5 star review is the prices are outrages! Even with insurance I still have to pay $2,000.

Nicole Goodyear

Check in was routine and reception was friendly and cheerful. The lady who processed me and tested me was very knowledgeable and efficient. When she found out that I wanted to do my second catarract, she did all the work up to save me a second trip. This was my first visit with Dr Weber. I was directed to him upon Dr Stromberg's retirement. I do find the doctor's interaction with the patient minimal and the process rather routine and impersonal. And there is always a too long wait between all the testing and when the doctor finally appears. Finally, when I left, I stopped at the check out desk and asked for a business card for the doctor. No future appointment was mentioned. I later a occasion to call to cancel letters from Dr Stromberg about annual Diabetic eye exam only to find out that my 2020 exam was scheduled. This was never discussed with me at the time.

Kim Dilworth

I didn’t even make it in the front door before deciding to go elsewhere. On the phone I told the woman making appointments I was having new acute pain under the lid of my eye and thought a lash or something was poking my eye. She suggest I see my PCP. for the discomfort. I know from my LASIK surgery eye pain should be addressed by an Ophthalmologist because their equipment can see it all..I am sure an office somewhere will help.

Doris Newton-Skinner

Dr. Grealish is the best. Takes his time, explaining everything. Always ask if I have any questions or concerns!! Highly recommend Dr. Grealish!!!!

Jessica Murren

Always amazing care from start to finish! Dr. McKinney and his staff are the best! I would never go anywhere else!

Lana Kroll

Eyehealth NW has always exceeded my expectations in assessing my eyes go above and beyond

Jackie Shrock

We are always able to get the information we need to make sure we are doing the best for our health.

Alissa Herrle

Always professional experience.

Leslie Murray

I have been visiting the optometrist since 3rd grade and have NEVER had an experience that was as frustrating as my contact lens/glasses eye exam. The doctor was incredibly condescending and kept offering me several complex options at once and demanding I chose one although none corrected my vision properly. He kept asking me “what I wanted him to do” and I eventually told him I have no idea as he was the eye doctor and I am not—and that I had never been asked by an eye doctor how I would suggest they correct my vision. At one point my frustration was so great I started crying but the doctors delivery never changed and none of the three aides who were in and out stepped in to help clarify communications, although I asked each to try to talk to the doctor. I would just go back to my old eye doctor (this one was just closer to my new job) but I cannot until my insurance resets for a new appointment (12 months) and am on a third follow up appointment for a set of contact lenses that don’t properly correct my vision, but will have to do for a year. As the folks in the optical department are very rude, I will not purchase any hardware at this location and will never return to Eye Health NW. I will say, although sadly understaffed, the reception and scheduling folks are kind, caring and professional, which I cannot say for anyone else I’ve interacted with at this office. Too bad as it breaks my 45 year streak of never having a bad eye doctor!

Allyson Furtney

Dr Chan Kai is the best, he explains everything throughly, and answers all my questions. The staff is friendly and helpful too. ????

Joe Zenisek

Knowledgable, efficient and caring staff - once you get out of the (too long) waiting room.

Regina Flynn

The staff was professional and efficient. So glad my friend recommended EyeHealth Northwest!

Derek Owen

I had a major issue with my eye caused my ignoring my wife and wearing my contacts my longer than I should have. I was a new customer and they got me in the same day, saw me early, accepted my insurance and the doctor who looked at me was spot on. I had a deep cut ok my eye and they had me out with antibiotics waiting at Walgreens in no time. If you go here in an emergency you can expect high professionalism as well as great service.

Angel Blank

Not happy, was refused to be seen, with face shield. WONT BE BACK!

Richard Atwater

My appointment started on time, check-in was brief, and I got a competent exam, every thing went according to plan. I have high confidence in them. I needed cataract surgery, performed at their East Side Surgery Center, and again everything went exactly on time and well executed, and I left smiling and able to see well again. They are pros in the eye care world.

dana jolly

Dr.skalet,and Dr radmall is the bomb, very good at there jobs,very professional, thank you for everything, Respectfully....Dana Jolly

rose sabel-dodge

Very well run and clean. I really liked my eye doctor Dr. Lee! They squeezed me in to get eye glasses after my exam! I’m glad I could go to them through my kaiser coverage! …

Kathleen Boden

I have the upmost confidence in the care and treatment of my eyes that I get from Dr Charles Bock. Everyone at the EyeHealth Northwest offices have been very professional and friendly.

Maryellen Schneider

Dr. Bock & assistant are so efficient, knowledgeable, kind & caring. I will always trust him with my eye care. Thank you. Mary Ellen Schneider

Ray Nelson Sr.

The staff was incredibly friendly and very efficient in their work. They made me feel welcome from the time I walked through the door until I departed! Dr Flanary took time to make sure I understood the results of the procedure and was …

Jeremy Facha

Staff and Doctor were professional and friendly, thanks.

Melissa Burton

Having had glasses my whole life-this has been the consistently best service I have received. Between the kind and interactive doctors, nurses, and secretaries and even the optical team make it no longer a chore to keep my eyes healthy. Thank you so much.

John Barnum

Every friendly, All my questions and concerns were addressed. This gave me great feeling going into eye brow /lip surgery

Marti Harris

had cataract surgery on my right eye. I'm looking forward to having the left eye done. Everyone at the surgery center made a very nervous situation much better. Everyone was very professional and kind. Dr. Flanary was very quick and efficient. So far eyesight is great!

Sherrilynn Rawson

Office staff are friendly, assistants are pleasant and efficient. Most important, doctors here take time to listen and they are very knowledgeable. I take medication for an autoimmune disorder that can impact eyesight, and the doctor here is always up to speed on the latest research regarding the potential side effects. Highly recommend.

Kassandra Kelly

I received great care. The office is very clean and staff are extremely conscientious about safety. My doctor took all the time she needed for exams and testing to discover what was bothering my eyes.

Jim Ferriss

I have gone there for several years, very busy but good doctors.

Mike Bradney

I was treated with respect, care and a welcoming word by Dr Weber and all the support staff who assisted in examining my eyes. They take the health and safety protocols very seriously for both staff and patients. I do highly recommend the attention and care they provide to patients.

Charlie Shaw

Buyer beware. Purchased a pair of $609 digital lenses an upgrade from the high index 1.67 which was purchased the time before from them for $300 and something, at the suggestion of the sales staff. They charged the $609 and said they were digital lenses, but actually they were high index.NOT digital at all. Cheats not very ethical business practices. This matter is so important to me because these glasses are for my six year old son who has a prescription of-10. Poor thing. Charlie Shaw

Marcella Rae Bennett

Absolutely luv my glasses, the prescription is pristine, the clarity is great. I wear them every day, luv to put them on 1St thing in the morning to see clearly without any blurriness. Thankyou Dr. Skalet& the Vision Center Technicians.

Ronald Desrocher

Went in to purchase a new pair of glasses and received the best service from EyeHealth Northwest.

Alicia Winter

I remember positive experiences when I was young going to Eyehealth NW but this time was not good. I went in for a routine glasses/contacts eye exam. It felt like a lunch line in the waiting room. Then the doc I saw rushed through the exam …

Bruce Corcoran (BC)

Even with the Covid-19 procedures in place this place runs like an well oiled machine, every one was courteous, friendly and professional!

Rachel Gobel

UPDATE: I finally received a message from the manager for me to come in and they would try again to fix my issue. We started over with a new pair of glasses that were wider than the previous ones, and that pretty much fixed the issue. There …

Ernie Laitinen

Great Service and eyes are now 20/20

Cheris Moon

Frames were overpriced for what they were. Even after Insurance, had to pay $600 for two pairs' copay!!@

jayne x

I love Dr. Paul Stromberg. He is one of the best. He did the surgery on my mother-in-laws cataracts with better than 20/20 results. Dr. Stromberg has been my eye doctor for several years and I trust him completely. BUT. The optical department is unfortunately on the opposite end of the scale. My treatment was so poor..with total focus on UPSELL. It's all about the money. I spent hours picking out a frame. I will not go into all the gory details. I left with the assumption i would be called back to make my final decision. Nope.Start over. I go in again pick out another few to consider. I decided on Vera Wang frames from catalog. I wait. I call several times. No return call. Whoops guess they never were ordered. Wow. I was willing to pay $300 for designer name. More confusion over what insurance covered and the upsell. I leave more confused than the first two sessions. I buy a pair of FOSSIL bling frames elsewhere for $60. I go back for lenses. I sign a waiver because well..i didn't spend $600 to $800 for frames there. Time passes. I call. Surprise surprise my frames broke. I was very upset to see a brand new split and crack. Funny thing..wouldn't you think an optical shop would be able to fit a lens without a new split? I was very shocked and disappointed. I actually called the office to ask if the optical department was a separate business. There was a clerk that did try to help and she did follow through..unlike the first two SALES PEOPLE. Bottom line I have no new glasses and my frames were not replaced. I wasted five months plus hours on phone with no resolution. I will still see Dr. Paul Stromberg for my eye health. He is a great doctor. FIVE STARS PLUS for Dr. Paul. ZERO for Optical Department.

Scott

Good people..good service

Patricia Carlson

I was a patient/client of Eye Health NW for 42 ears and quit them today. Loved my doctor but finally got totally fed up with the rude, uncaring, rigid administrative staff.

Kristen Pittenger

I went to for a contact lens exam. The doctor was great and the appointment went well. But trying to order contacts from them has been a nightmare. I’ve called several times and they only called back once, which I missed. I returned their …

Bernard Strathern

I waited for 2 hrs before seeing my doctor. He spent less than 5 min with me, which was enough time to exam me. This is not the first time at this facility for such a long wait time. Milwaukie wait time is about 30 min. Why such a difference?

Doris Rodrigues

Dr Ryan Cucala was kind and thorough, and a very good communicator.

Robert Verburg

I was there for 2 hours. I understand that they’re busy, especially when the storm put them behind, but that’s not respecting my time.

steve lavigne

Very caring great people

Debra A Smith

I’m so happy ???? with my eyes ????

Melba Barnes

Very good and kind and very thorough at what they do .

Beth Goldstein

Wonderful experience all around. Dr Greylish is experienced so helpful very calming and he made me see! Michelle is beyond helpful even when I was late

Daniel Hughson

Provider was thoughtful, respectful, knowledgeable. The staff was courteous. Everyone did a great job from even before entering the door on COVID distancing measures.

Richard Sternberg

As usual the parking lot was full even though I arrived 5 minutes before appointment time. And once again had to wait in the busy waiting room over an hour. This is getting very tiresome!

Robert Bitter

Always good doctors and staff. Only reason for four stars is that I had to wait an hour for my appointment.

Mary Merlin

The person who answered the phone (on 9-10-19) to set the appointment was so disrespectful it made me decide not to trust them with my child

Kathy Haynie

Thoroughly professional and helpful.

Stanley Robbins

Got right in without waiting long. Dr. Weber and his assistant were great! Answered all my questions.

Carol Reynolds

DR.YOKEN IS THE BEST DOCTOR FOR TAKING CARE OF YOUR AMD & HE IS ALSO A VERY GOOD LISTENER.I HAVE GONE TO HIM FOR MANY YEARS NOW & HAVE SO MUCH RESPECT FOR HIM & TRUST IN HIM YOU CAN'T FIND A BETTER EYE DOCTOR.YOU ARE VERY LUCKY IF YOU GET THIS MAN.I AM.

John Headrick

Staff and Dr's are friendly efficient and helpful. Four thumbs up from me.

Sherry Murphy

Great people, clean friendly environment. Long wait times. I have had multiple visits recently and every visit I've either been forgotten entirely, or have to wait for over 40 minutes to see the doctor. Perhaps morning appointments would be best.

Ruth Curwick

The clinic is efficiently run. The doctors are very knowledgeable and thorough. The assistants really know how to make you feel comfortable in the clinic environment.

Christine Fredinburg

Brought my Grandma in for a follow up. Kudos to Gina who was kind and thoughtful from the minute she called our name. My Grandma had a stroke in 2015 and uses a walker. She also has a heart condition which can cause fatigue if she has to move quickly. Right away Gina was thoughtful by noticing that a slower pace would be helpful. So many medical staff are in a rush to move people through and overlook the caring part of Healthcare. Gina was patient and attentive and increased the safety for my Grandma by making sure the brakes were set on her walker and not rushing her around the office. Gina is the exact type of person who I value and trust with someone I love.

Kimberly Carman

I had excellent service at Eyehealth NW in OR City from both my eye exam/contacts to my Ophthalmology appointment and eye surgery team! Highly recommend!

itsme P

❤ you guys at EHNW! I recently ordered the wrong contact lenses through an online store, was able to come in immediately and order the correct Rx and was given a pair of lenses to wear until my order came in! …

Ken Dahl

Very friendly Doctors & Staff, thorough exam. Listened to my questions and offered good advice and solutions. My Wife & I love EyeHealth Northwest.

Emily Mandelbaum Lowry

Had about a 90 minute unexplained wait-time to see the physician. When the doctor arrived he half-heartedly joked that I should have booked my appointment 3 months earlier and would have had no wait time. What he didn’t know was that staff …

Donna Bowers

I've been seeing Dr Chalmers for 12 yrs now. I highly recommend him and his staff.

Tom Pagh

Have used Eye Health Northwest for many year for eye glass prescriptions. Recently had cataract surgery on both eyes by Dr. Charles Bock, an outstanding professional. I am also seeing Dr. Jonathan Yoken, another outstanding professional.

adriann

All the staff was great, but was a little long wait. My grandma got her glasses here and she sees perfectly now.

Dwaine Prink

Good Dr., Good staff, and cataract surgery on both eyes turned out better than expected. Very satisfied.

Joe M

Great people and great service. I'm glad I went to EyeHealth Northwest, the doctor was straight forward on his exam.

Wanda Shearer

Staff friendly and helpful. New glasses are working fine. Would definitely recommend them to friends.

Elaine Whitney

The people were very friendly and professional. I am very happy with the service I got.

Tom Nunn

I had some sudden vision problems and called EyeHealth Northwest to make an appointment. They got me in the same day and, although they were busy, they took all the time they needed to do a thorough exam.

Marnie Frank

Dr. Flannery was very helpful when my husband had an eye emergency. He guided us through a scary time. I have switched to him for my eye doctor and am very satisfied with this choice. Dr. Flannery is attentive, informative, empathetic, and very capable.

Lisa Hoffmeister

Efficient and super friendly staff. I had a great experience with my eye surgery. The people care extensively about your comfort and take great care. Dr. Skallet was wonderful.

Sue Sanman

In my recent visit to Oregon City the doctor was over half N hour late for a 9am appointment. Other than that, the service and quality were fine.

C. Walsh

I was extremely satisfied with the service I received by my provider, Dr. Bock. He orchestrated all of the tests I needed at the ED and was very thorough. I appreciated the expeditious manner in which I was treated by Dr. Bock and his staff. Thank you.

Richard Milas

The staff and doctors are professional and friendly. They answer all of my questions and explain everything they do.

Sandra Stein

All staff are professionals.

Carol Seiffert

I went in with unexplained lights flashing in my eyes and the doctor discovered a very serious issue that was far more important and needed immediate attention. I was in surgery the next day to save my eyesight. Thank you so much for being so thorough in the exam.

Connie Harrison

Everything hunky dory!

Cindy Brandt

Getting into my appointment was timely. Start of exam went well but once my eyes were dilated, I literally sat in the room for almost 40 minutes. I had to remind the staff that I was still sitting in the room waiting for my exam to be completed. I was very frustrated that I was at my appointment for almost an hour and a half... way too long. Maybe if the staff wasn't just chatting out at their station, things could be a bit more efficient for patients.

shelley Grove

Very friendly staff and doctors really like this eye clinic:)

Steve Williams

Great Experience at my most recent visit. Had appointment for eye exam and was able to add a contact fitting at the same time. Outstanding

Laura Foust

I'm giving them more than five stars because since I've been going to eye health Northwest in Oregon City they have not done me wrong plus I had my left eye done in July and Dr who did my eye did a great job and I'm going to say is that I'm getting my right eye done Monday afternoon and like I said I'm giving them more than than five stars for me there 100% cuz like I said I'll recommend them to anybody my family and friends cuz Dr greylish and Dr the one who's doing the surgery they're great so I just can't wait till I get my right eye done I give him 100%

Jarrod Sheaffer

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Jennifer Huber

Very short wait and excellent service as always.

Nancy L

I had my one month follow-up after my Strabismus surgery. I was seen on time and the results of my surgery are great.

Leonard McKenzie

Meeting a new doctor can be stressful so it was a good first visit and everything was perfect

Rhoda Reck

Excellent service!

Felicia Drews

I will be switching eye doctors. A couple months ago I had a contact lens exam at the Oregon City location. I left that day with a pair of sample lenses and was told to come back in 2 weeks for a follow up. Went back for a follow up where they changed my prescription and ordered me 6 months of contact lenses which were free under my insurance. I tried wearing these contacts for a couple weeks and my eyes did not adjust well at all to the change in prescription, I wanted to go back to the original prescription from a few weeks back. They never answer when I call. I always have to leave a message. They do call back but it’s always the next day and of course when I’m at work lol (not their fault, but adds to the annoyance) Finally got ahold of them and asked to go back to the original prescription and a couple days later I just get a paper copy of the prescription in the mail. At this point I’m frustrated because these new lenses are giving me migraines. I play phone tag for another week or so before finally getting ahold of someone only to have them tell me I will need to pay out of pocket for the original prescription. They had 6 months of lenses billed to my insurance that I can’t even use. It’s not my fault they changed the prescription, or that this change gave me migraines. Now I’m out 200 bucks and have 6 months of lenses I can’t wear. I explained the situation to a friend of mine who is an ophthalmologist and he said it sounds like shi**y, lazy customer service. I must say I agree.

holly shilling

Excellent covid protocols. Friendly staff. Great care for my urgent eye issue.

Paul Jarrett

The technician who did all the preliminary work did an exceptional job of making me feel welcomed and a person, not an object to be treated. She also appeared to be higher than average in competence when answering my questions.

Derek Smith

Super kind folks from the front desk staff (she gave me Oregon City tourism tips) to Dr. Lee, who was excellent. He’s a contact lens specialist it turns out, very lucky for me. The optometry assistant who helped me out was entirely kind …

Hannah Davis

This place sucks. They make you wait forever and the eye doctor can take up to 20 minutes before he even sees you. Every time I try to order my contacts over the phone they never get back to me and when I try to order them in store the contact specialist is never there or they take forever to get to you. Do yourself a favor and find a different place to go for your vision needs.

Ginger Jones

Always professional, knowledgeable and efficient!

Jim Homolka

I had cataract surgery on my right eye and the results have been amazing. Thank you Dr. Weber. my vision is so much better in just a couple days.

Warren Harrison

I've been going to Eyehealth NW for over 20 years, and they've seen me through multiple ailments. Their medical staff has always been top notch and I've been absolutely delighted with the quality of care I've received. However, over the years their office operation has gone from acceptable to downright dismal. I just returned from what should have been a 10 minute pressure check but ended up being there almost an hour and a half because once again, the 5 or 6 stations on the front desk were staffed by only two people trying to check patients in and verify their information as well as check patients out with follow-up appointments. Likewise, most of their techs seem to stay for only a short time. I literally am seen every six months, or in some cases more frequently, and have been since the late 1990s and I've never seen the same tech twice. This year, the tech doing my annual refraction recorded the wrong measurements on my script resulting in purchasing a couple of pairs of glasses that I had to throw away, plus paying for a re-exam somewhere else to verify the script was incorrect. Over the years, the practice appears to have grown a great deal, but they still seem to have retained the administrative staffing for a practice half the size. I'll keep going there because the doctors are so good, but they really need to examine their staffing levels.

Robert Lowenberg

From the doctors to the person checking temperatures at the clinic door, every patient is treated like they're the most important person in the world. Well done EyeHealth team!

Chery

Efficient, courteous service.

Rose Haylock

Everyone who works there is extremely nice and knowledgeable, I feel comfortable talking to my Dr. and asking any questions that I may have.

DDee Wilder

Fantastic facility, staff and Doctors. Never had a negative issue with anything at this clinic.

vicky khuat

All the folks at EHNW are the best. Always professional, but very personable too.

Wayne K

Wonderful!!!

Dave Stuff

Appointment happened on time, everyone pleasant and professional, couldn’t be happier with the care I received.

Ward Cumbie

I arrived on time and was kept waiting for 30 minutes before I was called to begin the tests for my appointment with the Doctor. I realize the reasons for the wait during COVID-19 takes extra time , but 30 minutes is quite a wait. Emma, the …

John Hamby

Great ophthalmology practice, with courteous and efficient staff throughout, from the front desk, to clinical assistance staff, billing, and the doctors. I have been a patient for 25 years and plan on staying right here for my eye care services.

Jeroldine Linhart

Not a company I want to deal with again. I paid $750 for the first half of Laser surgery but they could not do laser so were supposed to refund the money. That was on March 17th now they want more money and for what I do not know.

Walter Cate

Dr. Radmall did an excellent job repairing my eye lid. Thank you.

Judith Pearson

Satisfactory, routine eye exam. Appreciated OD’s recommendation that rather than getting new glasses based on the 5/24/21 Rx that I first consult with MD at Retina NW about current status of my cataracts and ERM as they may be the reason for my worsening general eyesight.

Molly Williams

The staff is great. I really like Dr. Flannery. However, while in the waiting room on one visit, a woman and son were face timing on her phone. Everyone could hear her conversation. Then, the next time I went, a man was on his cell phone speaking very loudly in Spanish. So rude of both parties. I think you should have a sign asking for cell phone silence. Other than that, I would highly recommend Eye Health Northwest.

Vicki Zacharias

The staff is friendly and compitant. Very pleasant experience.

Michele Thom

Was a longer than anticipated appointment, but positive results and experience. All were pleasant and helpful. Glad I only need to do this once a year!!!

Janet Hebdon

EHNW is the best.I trust them

Daniel Knudsen

Eye Health Northwest, Oregon City, It took 5 trips back to the clinic to finally get my glasses because they kept screwing things up. The doctor wrote down the wrong specs, the lab messed up a couple of time, the person suppose to fit …

Sammie Thompson

Friendly, professional, on time.

Shirley Gilman

Very good service. Very professional.

Ronald Palmer II

Quality Service with a smile Great staff

Anthony Grimaldi

I have a serious condition in my left eye, and was told by a doctor at EyeHealth NW that I had irreversible optic nerve damage in that eye: a checkpoint on the road to blindness. Very scary stuff. The doctor prescribed a new medication for me that I had never taken before and I was not warned of any side-effects. Within a few days after, my eye turned very red and my vision was slightly blurry, and I was beyond terrified (as any reasonable person would be). I scheduled an emergency visit, as I have absolutely no choice but to be extremely proactive. The same doctor that delivered the news of optic nerve damage to me checked out my eye and reported I (and I quote word-for-word): "Don't need to blow the whistle and schedule an emergency visit over a little side effect". I never had a medical professional be so condescending and express little to no regard for me or my health. I felt like I was treated like a child and nothing more than a mere dollar sign by this doctor. I will not return to Eyehealth NW, ever. I will never forget being treated with little to no empathy for a serious condition. I will say that all the other doctors I saw at EyeHealth NW were great, I have no complaints about them in the slightest. I understand they have very stressful jobs and busy schedules. It's unfortunate that one doctor there ruined my trust for the rest of them.

Beth M

Y'all are miracle workers!! I now have bionic eyes and couldn't be happier. Hats off to the office staff, nurses & all the doctors. I love my new vision, …

Dua1chaos

Great overall service. Outside is a little run down though.

Toni Foy

I love the very helpful staff at the O.C. office especially! Such sweet greetings and genuinely care for the patients ❤ ..my doctors, Dr. Radmall & Dr. Webber both have been taking wonderful care of my eyes. The excellent eyelift work Dr. …

Karen Dripps

Check in was fast, friendly and courteous. The young man who did or helped do all the tests was friendly and knowledgeable.

Dorena Sanders

I was greeted in a friendly way by everyone I interacted with! They were very busy, but they were moving people through quickly.

Yolanda Fathalla

The staff was very friendly and helpful. I would recommend Eye Health Northwest to famy and friends.

Cathy Penni

I had a different doctor this time since mine had retired, Dr Kucala. He was really good and listened to what I was saying. I had a sty on my eyelid and he gave me great advice on what to do and it is now gone. I have always liked …

Christine Burford

By far the most assumptive and demeaning appointment I've ever had. I went in for a basic exam since it had been a few years. I was helped by 2 different aides and after a very long wait, the Dr. finally came in. He assumed I wanted glasses without prior discussion and told me that some people "think they need them" and that if I wanted him to prescribe me something they "may help me psychologically" This was all said to me before even looking at my eyes or talking to me!

Kimberly Duddington

My husband is being treated for Retinopathy and every time he has gone in (once a month for the last 4 months) they are running behind. Yesterday his appointment was at 1:00 and they didn't get him in until 2:25 and then he still had a lot of wasted time sitting around waiting for the next step. He did not get out of the office until 4:30. They need to quit trying to squeeze in so many patients.

julie cox

Everyone was Very, pleasant and right on time!

Irene Carrillo

My visit was fine. The check-in was fine, I just stood around until someone acknowledged my presence as always. The woman checking me in was not rude, but she wasn't friendly... my apt. was at 3:40 pm, so maybe she was tired. The young woman who came and took me in was not rude, but not friendly either... seems to be the theme. I think the staff are very process oriented and they forget that in addition to providing a service, they are also dealing with people. I actually walked behind her thinking to myself, wow this lady is hard to read (poker face) and she never smiled. I walked behind her thinking how easy it would be to ask how my day is going or just to slow down and smile! She did her thing and so did the doctor. The doctor was actually nicer than everyone else. He actually looked at me and asked about my day! The young guy who came in with him was also very quiet and into his process. Overall I got the service I needed in a timely manner, however, I think the staff need to stop focusing so much on their process and stop, take a breath, and realize that they are in the business of serving people. Smiles don't take much time at all and they are free!

Brian Wildey

Always on time and professional

Dennis Gessler

EyeHeath NW has always givin me the best care. There service is excellent also.

Jeannine Glennon

This place is run like a well oiled machine! Everyone is very friendly .

Joan Funk

Had cataract surgery last month with Dr. Bengtzen and the entire procedure went well and was easy -including before and after. Wish all medical procedures were like that!

Jerry Brennan

Optical sales staff are very friendly. Clinicians seem hurried and disconnected with patients.

Dan Kelley

GREAT AND FRIENDLY STAFF. SURGERY WAS A BREEZE.

Tim Dolan

Dr Grealish is an excellent doctor! I appreciate all his help over the years. Laser Surgery is still great.

Albert Sexton

I had cataract surgery in on eye. Prior to surgery I was sent to pick up drops at the pharmacy. Much to my surprise the total for 2 prescriptions was over $500! I called eye health nw, they told me I could get the drops through the mail for $80. Why didn't they tell me that at my examine. Did they really think I might pay $500 and someone would be making a big profit. Also the surgery left me with dry eye. The Dr. said cataract surgery does not cause dry eye. There is a wealth of information on the internet that says otherwise. Not a happy patient.

Leanna Lindquist

I had an emergency. Within an hour I was being seen by doctor. I appreciate the great care.

Hola Thriftpanda

Don't bother going to this clinic. Made an appointment a month ago & made arrangements to take a day off work to make my appointment. I confirmed my appointment this morning (the day before). Less than 14 hours they decided to canceled my appointment. Now I need to wait another 3-4 weeks for the first available appointment.

sue senske

Been going there for years and have not any reason to go somewhere else!!!!

Megan Fox

Major administrative error by the scheduler. They end up scheduling my daughter with the wrong type of provider and didn’t realize it until we showed up. It took almost 30 minutes to fix. Then the provider was also running very late, …

Kris Rose

Professional, great service from check-in to check-out. Everyone was friendly, efficient.

Hilmy Dole

Professional and thorough explanation by the nurse and Doctor. Friendly and caring.

annette steiner

I came in somewhat Iof an emergency situation after hearing not so good things about this place but it was the first one I could get into. I was very pleased with the way I was treated and the care that I received. I will go back and probably make this my regular I care provider.

Kate Ingram

Dr Zhou and her assistant Addie were both very competent and pleasant to deal with. I am thrilled with my new contacts. Thank you for taking extra time with me.

jands nichols

Doctor and staff are very competent, efficient and friendly.

BRUCE GASIEWSKI

THEY HAVE ALWAYS GIVEN GREAT EYE HEALTH CARE TO ME & MY FAMILY.

Ben M

Great place with great people.

Kathy Nielsen

I find the entire staff, from reception to the doctors, to be professional, welcoming & informative. My wait times have always been minimal and I get the impression that they strive to meet appointment times, and yet, I have never felt rushed during my exam. I absolutely would recommend EyeHealth Northwest for any & all things optical.

Natalie Duffy

Very wonderful experience! Dr Cusala and staff are wonderful. Professional, friendly, and thorough. …

Jerry Peterson

Everyone so professional and kind. What bothers me is the waiting game. 1st visit 1 hour wait. 2nd visit 1 hour wait. 3rd visit 2 hour wait.

Annamarie Robinson

After experiencing "flashing lights" with my eyes closed, I called and was given an appointment immediately. Dr Radmall was very kind and helped relieve my anxiety about a detached retina. He explained what I was experiencing was a normal …

Garry wilson

In on time everyone polite and efficient.

Rosaleen Proffitt

Great doctor. But my husband did have a problem this time. He was scheduled for several tests which were not all done and the doctor could not complete the exam because of that. He discussed his problems thoroughly and several things that …

cati sanford

The service was great and the people were very nice. The only problem was that the staff at the front counter said that my insurance covers my exam by the paper I showed them. They proceeded to tell me they will bill my insurance. I then get a bill for $300 almost. I will not pay that for just an eye exam. They claim I have not met my deductible, which I understand, my mom works in insurance. What i don't understand is, why didn't they figure this out before my appointment? I assumed it was covered. So frustrating. Now two years later they message me to tell me it is time for an appointment. I tell them I won't schedule one because I was unhappy and reminded them of what happened. They told me they're sorry I was upset with my insurance but they said to come in. I repeated the fact that I'm not upset with my insurance. I'm upset with them!!

Terri Smith

Excellent service. Better than other times.

Khrisi Thiele

This office sees a lot of elderly patients but is definitely not elderly friendly. The staff talk and walk too fast, are impatient for answers and will often rush an elderly patient into making a statement by finishing it for them. I was very disappointed when I accompanied my mother to a couple of her appointments. I now attend most of her appointments to make sure she is given the respect and time she needs. I don't care how long it takes, they are not going to treat my mom disrespectfully. The phone system is terrible so my mom doesn't even want to try to navigate it. I watched how the staff interacted with other elderly patients as well and was appalled. Shame on you as an office. Take your time, slow down and treat your patients like people! And don't even get me started on the optical department. It's time to make a change.

Kathryn Force

Everyone at Eye Health were friendly. and explained everything I needed to know. My Doctor was Great, and explained the procedure for my cornea transplant, and answered all my questions.

Todd Denning

Staff and Doctor were all very courteous and discussed with you all options and further proceedings.

Kimberly Mitchael

The staff and Dr's are great but the wait times are outrageous. It's at least an hour past your scheduled time (last time was a two hr wait). I know they take a lot of emergency patients, I've been one myself, but they need to schedule …

Linda Kirkendoll

I thought refraction was covered by Health Net. Maybe this procedure was not necessary. We are trying to survive on Social Security and do not have the extra funds to pay this $55 at this time. When I have the money to pay it I will. Thank you , Liinda Kirkendoll

Ray Sievert

Excellent staff and doctors! Waiting room is always busy, must be a sign of good doctors. Thank you all!

Robert Sharp

First class experience in every way. Caring, competent, professional from start to finish.

Roselie Monaghan

Have always had great care and service at Eyehealth Northwest. Really loved Dr Stromberg and thought him a great doctor. Was sorry he retired at the end of November but he highly recommended his replacement Dr Webber and I agree. I recently had cataract surgery on my right eye which Dr Webber performed and all went smoothly and everyone at the surgical facility was great, very considerate and caring. I was scheduled to have my left eye done on January 31 but got terribly ill with a very bad cold and didn’t see any end in sight so I canceled my surgery on Tuesday. I have been trying to contact his surgical coordinator, Holly, to reschedule and haven’t been able to talk to her. I’ve called three times this week and have not received a call back once. I think in all the years I’ve been coming to Eyehealth, some twenty plus years, this is the first time this has happened. I will continue to try and contact her but find this frustrating.

Gary Davidson

With an eye concern, I called the office and received immediate attention and an appointment within a day. The greeting, concern given and prescription from the Doctor occurred within an hour. I received a phone call from the Doctor's assistant 2 days later asking me how I was feeling. Also, a follow-up appointment was made in 2 weeks to check the eye. Overall this experience has been beyond the normal Clinic procedures. Thank you and I hope the eye clinic staff has a wonderful Holiday.

Julie Anderson

I’m actually quite concerned about the covid precautions. It’s clear that they thought about the bare minimum with temperature checks, etc. and minimizing occupancy but.... both the doctor and the assistant that were assigned to me that day …

Katherine Phillips

Great staff - especially Dr. Bock who we've been going to for years.

Michael Gerking

I want to commend all the people I worked with during my appointment, I felt very lucky to have such a great group to handle everything from sign in to picking out my new glasses. I would highly recommend EyeHealth Northwest for any of your vision problems or needs!!!

lariza valadez

(Translated) Call to make an appointment and wait on the line for 30 min. The operator of very bad temper did not want to make a visit because I could not pronounce English well, according to her. Very despot the operator and unfriendly. (Original) Llame para hacer una cita y espere en la línea durante 30 min. La operadora de muy mal genio no me quiso hacer una sita por que yo no podía pronunciar bien el inglés, según ella. Muy déspota la operadora y poco amable.

B Zurcher

Excellent and caring doctors and assistants!

Busy Momma

Positives: Very nice assistant to the doctor, very professional eye exam. Ultimately, got what I came for which was a new prescription. Cons: Was not told that there is a separate charge for a "Contact Evaluation" above and beyond the standard vision exam. Made my co-payment and then I was asked for an additional $60 before I could leave. Eyes were dilated - I was not told this would be a part of my exam. No one asked if I had a driver, someone to call, etc...driving while dilated is not SAFE! Seems kind of important to mention... Upon leaving, my follow up appointment was scheduled at the wrong location. Had I not checked my paperwork, I would have ended up without a doctor to do my follow up exam. The soonest available as a result is one month out, not one week as per the doctor's request. Overall, I am disappointed with the administrative staff of Eye Health NW.

Todd Call

Checked in at 10:30am, Appt at 10:40am walked out at 11:15am !! What a joke. Won't be going back to OC..... PS they called me on my Cell phone at 11:48am to see if I was still there. WONT be going back...

Lorraine Brown

All the people were very nice.

Meredith Pitts

This is a friendly, clean, efficient, and professional facility. Their Covid precautions were thorough. My care was of an urgent nature, and I had complete confidence in my doctor. I’m happy to say my outcome was excellent.

joy walters

I was so impressed with the quick response to my problem. I really liked Dr Redman, he took care of the problem and I did t have to wait a long time even though it was an emergency. Thank you everyone

Salaina Hays

I had iridotomy laser surgery with Dr. Greylish. He was very kind, and explained everything before I could as the question. I really liked Dr. Greylish and would definitely recommend him.

Melony Newman

Dr Meier is amazing! I have seen him ( pun intended) for many years. He is always extremely polite and professional! He is beyond thorough and patient while offering help and understanding. And he may sprinkle in a bit of his personality into an appt. but not too much. Lovely man!

meegan Vann

Super sweet staff. Explains every step of the process. My entire family goes here!

Joyce Turner

yes there's a wait, and it can get frustrating. But as soon as you are seen, the staff and doctors couldn't be more wonderful.

Tatyana M.Rebikh

I had my surgery done here a week ago, very professional staff, Dr Grealish and his team were an answer to my prayers. Never had to wait past my appt time to get in. Would highly recommend to everyone.

Bill Roberts

Excellent, caring doctors and staff

Zobeida Harp

The doctor made we wait forever, then insults me into silence, I have no intention of ever going to this place. Very disappointing.

Ed Andersen

My experience with Dr Bock and EyeHealth Northwest was everything you would want from cataract surgery. Every aspect was explained in detail, I am totally satisfied.

Joyce Boucher

My entire family has gone to Eye Health Northwest for several decades. From Lasik surgery through scratched corneas, regular exams & glasses to my Moms Bel's Palsy, we have always gotten thorough exams & explanations that we can understand. Everyone from registration on has been courteous & thorough in completing our visit.

Laura Bullick

This was the first time at this location. I had a great experience as always with Dr. Meier. I used to see him at the Milwaukee location. He is worth the drive from Vancouver. Thank you

Molly Wassom

We went in today for my daughters 6 week check up. Upon checking in I am told that we have a $400 something balance! I was shocked! I asked what this balance is for! Vikki at the front desk in Oregon city is amazing and she is the only reason I am not rating this a 2 or 1 star! She calls the bookkeeping and they tell her that the glasses we got for my daughter back in November was not covered by insurance! Vikki didn’t stop there she kept digging to find out the issue, because we were quoted a price for the glasses and paid over a little $100 at the November appointment which is what we were quoted! Vikki figures it out because eye health northwest wasn’t in network and so insurance denied! Vikki was able to figure this out just by me showing her our old insurance card as we have a new insurance this year! So I asked how is it that you guys quote me a price AFTER KNOWING MY INSURANCE, and then come back 3 months later and trying to charge me a little over $400 more! There is no way in hell would we by our 8 year old $500 glasses! She got the manager Amy, which she did some looking and said “yes I see where you were quoted that price you paid”. Amy tells me that she has to call bookkeeping and then would call me back today! Here it is and still waiting for a call! I called her late afternoon only to get her voicemail of course!! When you tell the patient you are going to do something follow thru with it! Very frustrating experience today!

Lee Burgess

My last appointment was on 12/08/21 and I have to admit That was the MOST COMFORTABLE, PAIN FREE visit I have experienced ! *****

David Biedermann

Check-in and exam by the assistant and the doctor were both done professionally and quickly. I also ordered glasses, and want to point out Janean, a ABO certified optician, as very customer oriented, helpful and courteous. Some of the best customer service I've ever received.

Rachel Menne

Our family appreciates the care that Dr. Bock has provided for us over the years. He and the other clinic staff work to build a good rapport with our children which helps makes our overall experience there positive.

Heather

Disappointed. i wish I could say I've had the warm and friendly service others have experienced, but they have cancelled two of my appointments in a row. Calling in to schedule has been a nightmare. Long automated hold times are never a friendly experience. I managed to make an appointment earlier this month, but they called a couple of days before telling me they had to cancel my appointment and I had to call back and reschedule. I finally got through to scheduling again, after long hold times, and rescheduled for today. They called me today, same day, and they cancelled my appointment. Again. I feel they are too overburdened with patients and they can't even accommodate for the ones they keep pushing aside. I totally understand that things happen, but my time is important too. I'm willing to forgive the first cancellation, the second really put a bad taste in my mouth. I think I'm done with this place unfortunately.

Mary Jo Montgomery

Dr Flannery did my 2nd cataract surgery today. At the surgery center almost easier than having dental work done. Dr Flannery is a class act. Knowledgeable, courtesy, efficient. Mavra, the …

Christopher Perillo

Great place, I've been going to Eyehealth for 25 years now. the senior doctors are great and some have retired. they replaced them with a really nice new generation of smart doctors, nurses, and techs.They do a great job of taking care of your eyes. Thanks

Occupant Neighbor

I have been going for over 5 years to different Eye Health Northwest clinics. Their doctors are all excellent and busy. Yes, it takes a while to see someone but there is a reason. They're good. Very friendly, but they sure could use a coffee pot in the lobby. How about putting it in the kids room? Move them. Or put it over to the new glasses area. I would be happy with that. Thanks.

Kim Anthony-Thompson

I was seen right away! Dr. Bentzgen was great and checked my eye and shingles. He was thorough, professional and caring.

Maryann DeLance

I was so pleased with my eye exam. Dr.Gudgel is an excellent doctor & I felt confident that he will help me get my new glasses & take care of any eye issues I may have in the future. Maryann in Oregon City

Clare Predeek

I am very happy with my doctor care at EyeHealth Northwest. He and his staff always make sure I have all of my questions answered. They all treat me with kindness and respect and is very much appreciated by me.

Jerry Parsons

I’ve been going to Oregon City office and have been very satisfied with my care. They have a great team of doctors.

Jacqui Reilly

I like Dr Yoken very much. Always professional and takes time to answer all my questions. I find all the staff friendly and professional.

Shirley Beijer

i was very impressed they were constantly cleaning as i waited. i only waited 7 minutes before i was called. both the assistant and Dr explained what they were doing and Why the Why was very important to me Took their time did not rush …

Cheryl Merrill

I have been going to this clinic for several years with an intense eye condition and have been treated so very fabulously - I feel incredibly blessed to experience everyone from the Front Desk Staff to my Dr. and his staff. They are each and everyone a class act.

Victoria Justus

Dr. Flannery is the best! Very caring. Excellent doctor. Excellent Surgeon. I couldn’t have had better care with my cataract surgery.

Missy Lipe

We like Eyehealth NW good exam great Dr.

Dawnette Ruse

I have been working with billing since early January 2020 on a billing charge that the doctor advised was a no charge. It should not take this many times having to contact billing and go through this over and over to have it resolved. I will be contacting them again tomorrow 3/6 in hopes that this has finally been taken care of.

Mark McDowell

Friendly staff and physician! They did a complete check on my eye health. Much appreciated!

alex ayala

Best eye clinic around.

Karen Welch

My son had an eye exam. All staff members and Dr. Bock were compassionate, efficient, and knowledgeable.

Sharon Ludwig

I continually have a great experience here. Dr. Flanary and the whole staff are great. Making an appointment is easy. I like that there’s no pressure to buy glasses there. They give you your prescription and you can choose to get glasses at their place or go somewhere else. Highly recommend!

Janet Judge

Within the last two months I have had cataract surgery done on both eyes. Dr. Waldman explained all the lens options available to help me make a decision on which to choose. I was then scheduled for surgery. The staff at the surgical center were professional, efficient and caring. I was very nervous but their explanations of what would occur during surgery were thorough and everyone preparing me was very understanding which made me feel more at ease. The first surgery went smoothly, Dr. Waldman did an excellent job, and I was home before I knew it. The result was amazing. My vision in that eye was crystal clear. A month later the second eye was done, again with a compassionate but very professional staff preparing me, and I had the same great result. I am very pleased with my experience with the surgical center and, particularly, Dr. Waldman. I would definitely recommend anyone needing cataract surgery consider EyeHealth Northwest.

DJ DaveWave

Fast cheerfully staff always a pleasure to have a visit with.

Barbara Epidendio

It's easy to get an app't quickly. Everyone is friendly and professional.

Nancy Storm

Dr Meier is a wonderful contact lens physician! He made minor adjustments for my vision in a matter of minutes, ordered a trial pair to be mailed, and handed me a new contact lens prescription, all within 12 minutes. Eye Health NW has been my eye provider for 55 years. Congratulations Dr Brent Chalmers on your upcoming retirement!

Robert Polinsky

My experience at EyeHealth NW was very good. The people that work there are very professional. The wait time was only 2 minutes before I was seen be the eye care staff. Thanks.

Patricia Farra

Everyone was doing their job taking all safety precautions. I felt safe. Each person I saw was very diligent and knew their job well.

walt vanecko

Always feel good working with your staff

Lisa P-A

Quick, courteous, and clean. Another perfect exam!

Tiffany McAbee

Be prepared to wait a couple hours for your appointment. Also, I called tonight at 5:25pm to simply ask what my prescription number is. I was kept on hold until 5:29, just to have them say,"sorry we are closed and I'm not gonna look up your information" When I stated that they close at 5:30, and I called five minutes ago, she responded "yeah, that's in 1 minute. Call back tomorrow." You can't take 30 seconds to look up my prescription number?? Really? What happened to customer service? I needed that number tonight. Sorry you wanted to be off the clock, but you can't stop helping customers just because it's almost closing time. What a crock. So unhappy. Between this and the 2 hour wait time during my last appointment, I will not be back.

Aoguma

Good.

Lori Brown

The only reason I got an appointment with EyeHealth Northwest was because Kaiser appointments were booked up for a couple of months and they were referring patients to EyeHealth. …

Klem Klumpdingle

Very backwards in that Eye Health does not have a portal that can be shared with others like Legacy and OHSU. Makes transferring records difficult and makes it difficult to transfer like from OHSU and Legacy. Hope they will eventually get …

Hank Noble

They are very efficient, and extremely knowlegefull; just plain nice.

Linda Martin

The staff, assistants and doctors are always professional, friendly and honest. Love EyeHealth Northwest!

Nicholas Gonzales

One of the doctors touched my eyeballs without washing his hands after touching the computer. Also prescribed useless antibiotics for my condition.

Virginia Molamphy

Needed an emergency appointment and was able to see a doctor within an hour. Great service, wonderful staff.

Joe Ptasnik

Was in and out on time. Staff was excellent.

Lolita Cunningham

My appointment went well and I was treated courteously and efficiently by all staff

carol delpero

Great eye care!

Chris Tokar

I have insurance with the $500 coverage and $20 deductible. They set me a bill for 201 more dollars??? This was a 10 minute eye exam and did not even get glasses. How can you charge $700 for that and why wouldn't you say that in advance? Never go to this clinic!!!

arii baby

EXTREMELY rude administrative personale, not sure if I want to be yelled at when I'm scheduling an appointment. Take your business somewhere else.....

simi Yip

My husband Lawrence Yip has taken the cataract surgery on his right eye on 4-4-2019 by Dr. Charles Bock from the Eyehealth Northwest. Dr. Bock has done a tremendous job on the procedure, Lawrence said there is no pain at all. On the next day after he took off the eye patch, he can see things very clear by the right eye. He has not seen thing that clear since he was young. We highly recommend Dr. Charles Bock to the people who has cataract and eye problem. Besides being an excellent eye doctor, he cares about the health of the patients too, this is a good sign of an outstanding doctor. We give Dr. Charles Bock a 5 Stars. Lawrence is going to have the cataract procedure on his left eye at the first part of next month. We firmly believe it will be a smooth surgery like the right eyes. We have confidence on Dr. Charles Bock. Thank you from our very heart, Dr. Bock! Mrs. Simi Yip

Wendy Aguilar

Wait time is ridiculously long. Had cataract surgery and 5 weeks later still have blurry vision. Takes about 3 days to return phone calls.

Kate Polk

Very efficient. Everyone nice.. No complaints.

Mark Noll

They where very professional from start to finish. I have been going there for years. I am working with doctor BENSON, see you next year....

C. B.

My daughter was having eye pain and headaches, they got her in the same day. Everyone was so caring. The doctor was very compassionate and helped with recommendations on what to do next if symptoms persist. I highly recommended them and will definitely be going back for any future eye care needs.

Jim O'Toole

Staff is very effective, efficient and courteous. Attention to detail, and caring for patients are hallmarks in their treatment of clients.

janet klein

My appointment was before lunch, so everything went smoothly. No one was tired or rude. My technician was polite, efficient and easy to talk to. She was able to answer all of my questions to my satisfaction. Dr. Weber was personable, and also easy to talk to. He answered questions to my satisfaction. I will recommend this practice to others.

Barbara Stein

Friendly, highly skilled staff. Location is convenient with plenty of parking. Highly recommend!

Kathy Duval

Dr. Bengtzen and his tech were very professional and knowledgeable regarding my vision problems. Also, they were personable and helpful in describing all my options in dealing with my cataracts.

Sandi Kunze

Very pleasant and thorough exam. Every staff member was happy to help and was interested in improving eye health and vision. Good and helpful information.

Cheryl Bransom

Everything and everyone was great from check in to check out! Appointment was on time and both Samantha and Dr. Matthew Lee were fantastic to work with. Thank you!

Shelley West

Did not feel there was enough distancing in the waiting area and check-in area. I did not get my full exam this time. I have a condition that has necessitated looking at my optic nerve. That didn’t happen this time. It felt like doctor was rushed?