Reviews of Children's Eye Care, PLLC (Ophthalmologist)

Talara Coen

Dr. Scott performed surgery on my son 15 years ago for strabismus. He then did a follow up surgery when he was about 6 years old. My son is now taking lessons to become a pilot and was able to solo on his 16th birthday. We are so grateful for Dr. Scott's expertise and that my son has the opportunity to follow through with his lifelong dream of being a pilot.

Melanie Dawn

Eye surgery results unsatisfactory.

Ashley Childers

Been bringing my son since he was a baby. He has albinism and is legally blind and Dr. Richard is the best!!

Ethan Azwar

Loved taking my child there and the doctor was very good and helpful!

Kristen Murdock

He had a minor emergency and we're seen immediately. Dr Trigler was patient with my daughter and provided excellent care. The entire staff was friendly and helpful. Strongly recommend.

Tamara Moore

Great place! My son had eye surgery and they did a great job. They a very nice and great with children! Definitely recommend anyone that have small children to go here!

Star Clark

Awesome caring staff and doctors!!!

Ken McConkey

Very friendly. Good docs & childrens, eye care sales & service.

Shelly R

Dr Scott, has helped my son, my niece, and my nephew get in to the correct glasses, and then corrected my lazy eye. Love it here.

Calyssa Jayne

My daughter is special needs and Dr Trigler and staff are amazing with her. Highly recommend.

Nancy K

Dr Richard is a wonderful doctor. Very personable, and took amazing care of me. My surgery was a huge success.

Jennifer Ward

If it’s important to you that minor but scary procedures happen at a pace you and/or your child are comfortable with, you’ll need to state this expectation explicitly to Dr. Trigler. He was very aggressive in placing eye drops in my son’s eyes for a dilation. I did not expect this approach. There was no discussion with me prior and no explanation to my son of what the doctor and the nurse were going to do. My son was not given choice in the procedure: where to sit, whether by himself or in my lap; whether I should station myself close by and hold his hand or whether he could handle the procedure by himself; which eye to start with; or whether to pause in between each eye. I had to advocate for him to obtain these things, and due to the high-speed pace Dr. Trigler set for the procedure once it was in motion, I did not have time even to ask for the mid-procedure pause. After the first eye my son was whimpering/crying “no,” leaning as far away as he could, and shutting his eyes so tightly I thought they couldn’t possibly be pried open. I assumed Dr. Trigler would pause in response to this reaction. He did not. My son suffered no physical harm—he wasn’t manhandled—but he is nearly six years old; has been having dilations semi-annually since he was two; and is a mature and compliant stereotypical first child. I know he was capable of cooperation. Possibly Dr. Trigler did not know this. Very possibly it was his one bad judgment call among many good ones. He’s human, I get that. I’m also sure this approach is acceptable to or even preferable for some parents, especially of very young children for whom lessons on self-advocacy and bodily autonomy are not yet appropriate. Still, I was very upset by his pursuing this aggressive approach without a prior consent. I considered terminating the appointment. Instead I settled on respectfully but candidly expressing my emotional upset and asking for verbal affirmation that from that point forward Dr. Trigler would listen when my son said to stop. Instead he responded by explaining his reasoning and intentions. This answer was not the reassuring and professional corrective I’d hoped for. I said I understood his perspective, and I wasn’t interested in fault or blame, but I just need verbal affirmation that he would stop if asked. He abashedly voiced something to that effect. From there the appointment was better but still not as proactively informative as I’d have liked, and I continued narrating for my son what was going on and why. Because of how needlessly emotionally fraught our initial appointment was with Dr. Trigler, I won’t be booking an appointment with him again. Possibly it was a perfect storm of expectations, personalities, and approaches. Possibly we are simply mismatched. Regardless, I am uninterested in spending my emotional energy (a limited resource) on my relationships with physicians. I’ll start anew with someone else in six months and take with me the lesson that I need to express my expectations more proactively in future.

Neetu Madahar

Horrible service. Didn't tell me ahead that they are not accepting my Insurance anymore. When they did accept it last year. Told me it was my fault. Will never go back again. Front desk lady is rude and has no customer service manners. Waited more than 45 min. For a 5 min appt. Ridiculous!!

Mack “Mack June the Brand” June

Great staff and friendly Doctors

katie hudson

Thank you Dr. Brown for being patient with me when I was late, and thank you to the receptionists for accommodating my mess up :) you guys are very much appreciated

Jamakin Mecrazy

I've been bring my son here since he was a baby. He is 12 and a half now. Dr. Richard is awesome. My son as albinism and very poor vision but Dr. Richard knows what he is doing. He's great. It's a wonderful place. I drive from midwest city to see him

Emily Northup

I was beyond disappointed with my visit. My daughter is 7 months old and after waiting a month to get her in I made sure we did everything right prior to our visit. Pre-registered online, the morning of our appointment I called to confirm they received it and see if we needed to arrive early for any additional forms, they assured me that everything was there and that arriving on time would be perfect. My husband and I got there 10 minutes before our scheduled time and proceeded to wait.... and wait... and wait. When I inquired as to how much longer it would be they informed me that an emergency came up and they were running at least 30 minutes behind schedule. I understand that things like that come up but if I arrive late to ANY doctor's office more than 15 minutes I have to reschedule and pay my co-pay for that visit. All they had to do was call me and let me know that they were behind and we needed to either reschedule or push our time back. After 30 minutes of waiting and my daughter screaming in the waiting room we left. I cannot believe they claim to be a children's facility when they have no concept of how their unprofessional behavior will affect an infant.

Tink Alender

Great Doctors, kids really enjoy coming, very clean and friendly staff

Veronica Delao

great place for kids

C D

Awesome staff and Doctors

L O

Dr. Trigler and his staff are amazing and accommodating. Our daughter needed eye surgery for strabismus and they completely put us at ease with both professionalism and a caring disposition. Highly recommend.

Gabrielle Mize

Only giving one star because I have to and the office staff were polite. Dr. Roberts on the other hand was behind, very rude, dismissive of anything I tried to say, and also stated my son's eyes are fine but we've had 2 other doctors that stated the complete opposite Dr. Roberts took a phone call during our appointment that was not an emergency. Then he asked if my son would even wear glasses, well I don't know we've been never tried. Why would he need glasses if t he says nothings wrong?! He used inappropriate language saying he doesn't want bring that hell to our lives. I will never see or refer this doctor.

Tate Taylor

The staff is basically friendly, but other than that this has been the worst experience we've had trying to get my son's glasses. I ordered my son's glasses in FEBRUARY and after waiting weeks the lenses finally came in, except they were not the right prescription. So we waited several weeks again for new one's to come in... they finally come in and they're the wrong shape for his frames... so here we are, waiting once again for the same glasses ordered in February ???? Did I mention this is the second pair we've ordered from here because the first pair came to pieces within 3 weeks but we gave the benefit of the doubt. I can't comment on the doctors, but as far as the optical shop... well I hope you guys have a better experience..

yolanda Stephens

Best place to take my son before he turned 2 years old they knew how to control him well to check his eyes

Michelle Whitlow

Dr. Richard has been a truly blessing to our family. We have gone through a rollercoaster of emotions with my Sons condition of Nystagmus. He’s put our mind at rest. And we have always felt as if we’ve had the absolute support by him and his staff.

Amie Mainus

Absolutely love the service! My son was scared of eye doctors due to how rude his first eye doctor was with him in our small home town. So we started going here after we moved and the doctors was very understanding about the situation and very patient with my son considering his learning disabilities! The staff is very friendly as well!

Paul

It would be nice if they answer there phone at some point

datboieg6

My son has been going to Children's Eye Care since he was 6 months old! He's now 7. Dr Triggler has been great. He performed my son's eye surgery when he was 2 years old. The atmosphere at the clinic is awesome. They have play area for the kids with lots of toys and trains. Theres a giant fish tank and my kids think we're at the aquarium to see Dory and Nemo. Getting active little ones to sit through an eye exam is tough but the staff is so friendly, skilled and patient. Trang at the front desk is SO sweet, I Love her!

Lance Holtman

Precious answered and was exceptionally vapid. It took a great deal of time for her to tell me this is not a standard eye care facility. She wasted my time.

Katie Stevens

Really nice. Very helpful. Awesome with kids.

Casie Wright

So so so thankful we found Blake Forcina. He is very caring, professional, and goes above and beyond for his patients and their family. From the office, surgery, and after care he has been more than helpful and comforting every step of the way.

Angela Brito

I am only giving one star for this office because the staff was pleasant and easy to work with. The visit yesterday is the third time my grandson has been sent to Dr. Richards for significant eye issues. 3 different optometrists have referred us and all three for the same issues. Dr. Richards was extremely behind, rude and dismissive to put it politely. I will NEVER take my grandson to this office again. Dr. Richards actually took a call during the visit and never hung up! He did not complete the visit and continued to raise his voice telling us our grandsons eyes were fine. We asked about glasses and he stated " would he even wear them?" we don't know because he has never had them! Then he continued stating well we aren't going to bring the hell into your life! REALLY! I work in the medical industry with over 80 physicians and NEVER have been treated so poorly in my life!

carl fuller

They've always taken good care of our daughter

Allen Haag

Dr. Brown was very thorough, professional, and answered all my questions. She has the best bedside manner. Nancy also professional and thorough. Will recommend Dr. Brown to anyone who's looking for an eye doctor.

David Schwartz

Extremely Rude! My child has been coming here for a few years, I have new insurance and before they even checked my benefits I was told that BCBS would not pay for this. Then they tried to tell me that it was because at my last job I had BCBS vision (which I explained was incorrect) I verified after I told them to cancel my appointment that BCBS would have paid for the doctors visit, not for the eye glasses. I have 3 children total, all will need glasses, and I can guarantee we will NOT be coming back.

Lisa Morrow

Very friendly with great service. They even made my sons glasses for him while we waited because we live out of town! Would highly recommend.

Daniel m

Amazing. My boy had to have eye surgery, Dr Triggler was great at putting us at ease and explaining everything. 1 year later we were in for a checkup and I just casually asked a question regarding my own eyes. The doctor took time out of his day to talk with me about my eyes and even do a quick checkup on them. This was above and beyond the call. I have never seen him in a hurray or rushing in and out. Too bad he only works with kids eyes.

Tracy Thompson

Dr Scott is so good with kids and they have a great selection of glasses.

April Gray

I have to say I absolutely love this place. They were amazing from check in to picking up our glasses. I wish I could remember the lady who helped us with our insurance when we were getting my daughters glasses (dark hair, glasses, sits to the left) She went out of her way to help us. The every staff member was great!!

Lisa Cross

Doctor Forcina and his assistant with blonde hair are wonderful! We were referred for our son's eye and they were knowledgeable and very kind! We will be back again and when time for eye check! Thank you for being great with our son!

Bobby D

Great doctor, but the in-house optician is ridiculous. There are few words in the English other than Clusterf#@k that better describe the optometrist area there. It's chaos and understaffed. Takes a week to get a simple rx and then you have to "sign-in" and wait in a long line to pick them up. Go elsewhere for your glasses!

Ashley Meeks

Took my son into a room and told him to read some letters then said he must not know his letters when he missed multiple on his left eye. He has known his letters for years... Just took him to another doctor and he now has glasses. The other place did several tests and listened when he said he couldn't read the letters because they were blurry. I wouldn't recommend this place to anyone.

Angie Hendrix

We waited over an hour past the appointment time for a Dr to finally come in and spend two minutes with my child. One of the front desk ladies was rude but the rest were very nice. My daughter is non verbal autistic and they have a huge aquarium in the middle of the waiting room but don't want the kids to touch it. Not kid friendly and I will never go back

Scarlet The Elf Schritter

My granddaughter has been seeing Dr. Trigler for almost 11 years, since infancy. He is wonderful with children, and the same is true for his staff. I wouldn't consider taking Kayle to any other specialist.

Ystress24

Dr. Scott is amazing! The staff from check in to picking up my daughter was also amazing! Great staff!!

Stephanie Dillard

Dr. Scott was great with my 3 year old. The staff was very friendly and helpful. I highly recommend this office. Great selection of kids frames.