Reviews of Albemarle Eye Center (Ophthalmologist)

Karen Harrington

From front desk to assistants to optometrist... these folks are tops. Although the waiting room was full, I was treated like I was the only patient they were seeing. They took their time and performed a thorough evaluation. They were helpful with insurance questions. You couldn't ask for better care for your eyes.

Cecila Jacobson

I had cataract surgery here and they made it an easy process. I was very concerned about having the surgery because these types of procedures make me very nervous but they gave me all the information I needed to feel at ease and they all had great bedside manner. Very quick recovery after and my vision is so much clearer! Wonderful people. Thank you.

robbie harris

Five stars.

Dr. Jay Banks

RUDE...RUDE...RUDE. How this place stays in business is a mystery.The ONE time I went, the front desk was rude. The TWO times my wife has gone back they were rude. Then today, she gave them one more chance...(after telling her that her contacts were in on Friday, 15 minutes before they closed!)...THEY WERE RUDE! I am sure you can find another place to get a more "patient-centered" optometry center--we did. I've learned in business for over 40 years that "attitude reflects leadership." Apparently, leadership is not concerned as this is a reoccurring problem.

William McCall

Dr Blakemore is the best!

Allison Dye

I had an amazing optometrist and ophthalmologist at this practice but unfortunately the drive for me was too much. Too many times office staff would make mistakes. I drove down multiple times for an appointment and was told they didn't have it on their schedule. And I had problems even getting my records when I switched places. Once again, the office was disorganized, but I had no other complaints.

Joe Musico

Was SUPER BUSY!! They got me in on short notice and when I walked in there was a line to the door. I did arrive 15 minutes early like they asked which by the time I got to the front counter it was my appointment time. I filled out the paper work and asked the lady at the counter are they always that busy and she said yes. Well I sat down and maybe 15 minutes later I was being called. Went in the back and the technician was super nice and was answering all my questions I had and explained everything she was doing. I have never had eye problems before and had loads of questions on things she was doing. Once she finished the Dr came in and was great! He explained even more. Highly Recommend

Janice Dickerson

I’ll be returning here from now on for my glasses.

Patt Cummins

I love this eye care center, the ophthalmologists are great and usually there is no wait.

Carolyn Minton

Two hour waits. 2020 I waited 2 hours then was called to the back. The doctor was in the hall and said we have to hurry because his tech needed lunch. I thought about not going back but I gave them another chance. In 2021 another 2 hour wait. I was never called. Patients were being taken ahead of me. I walked to the front desk and got no help or reassurance - she just gave me a blank stare. She did finally say sorry. I left after 2 hours tonight 10 minutes. There are too many good doctors to take this disrespect.

Netta S

A few weeks ago my family member went in for a scheduled visit and after TWO hours of waiting, he was finally seen. No apology or explanation was offered. After the visit he needed to schedule cataract surgery, but they did not schedule it that day, again with no explanation given. They told him they would call him to schedule. After waiting for weeks, they NEVER called, so he reached out to them. He was again told that they would "call him back' because the person who does the scheduling was not in. So there hasn't been a person to schedule it for two weeks?! This is unacceptable, inconsiderate, and unprofessional. Everyday he waits for this appointment from AEC, is a day his health and safety is at risk. AEC, the citizens of Elizabeth City are expecting better service, especially our older population. Please find ways to improve your service soon. 10/22/21 Despite the response from 'owner', here we are weeks later my family member has STILL not been scheduled for cataract surgery by Albemarle Eye Center in Elizabeth City. It appears that "looking into my concerns" did not consist of taking any real action to resolve them. Is this your 'best regard'? Is this how your patients are treated where scheduling an appointment is virtually impossible? Your website says you are the 'best Eye Care Center in Elizabeth City'. If this was the case, the poor customer service is certainly proving this to be false. My family member who is a patient and likes the doctor he sees, has been frequently calling to try get a service scheduled that he desperately needs and can not get scheduled, just told to call back, call back. How many calls does it take to get an appointment?? The doctor told him he needs to have the cataract surgery. Why do you keep telling him to call back? What is the problem? Most professional medical facilities work with the patient to schedule procedures. He doesn't even get a proper follow-up call from your office. Everyone deserves the same respect and consideration. I am asking someone to contact him today to get this procedure scheduled as soon as possible. I'd be happy to discuss my concerns in detail with you.

Dynasty Love

This is the WORST eye doctor in town!!! And I wouldn’t recommend anyone here. Their ALWAYS packed and the staff was very rude. They take their time calling you. I was there for over 3 hours.

Philip Alexis

I was worried about my eyes as I have had several complex surgeries over the years. When I came to Edenton I didn’t know anyone and did not have an eye doctor here. I feel so lucky to have found Albemarle eye care, they have been great everytime I have gone and eased my worries.

BOB BOB

I had an appointment for 10:30. There was 21 people in the waiting room. I had to wait an hour and 32 minutes. They overbook more than any doctor or dentist ever. Too much for elderly people to wait! People have lives that don't revolve around their greedy over booking.

Bruce Foster

I went in for an eye exam and a check up and had a great experience with my optometrist

Victoria Riley

The best eye doctor in Edenton by far!

Brandon Tester

Best in the region

Pamela Meding

Im new to NC so this was my first visit.. Lady at the front desk was very friendly, Eye doctor was great!!

Wes Schuyler

Had an appt. for Nov. 1 and was told upon arrival it had been changed to Feb. i was not notified of change and when question the change it was because Dr. Shafranov had left. This is the second Dr. that I know that has left. Dr. Burns is working on Saturday to accomodate patients. It has always been crowded but this problem will create more of a wait. May look for another Dr.

Henry Warner

If you have any eye problems this is the place to come, they actually care about the community and aren’t some big box store with doctors that don’t know your name.

Donald Harvey

I started coming here years ago for my regular check ups and get my glasses here. The staff is always friendly and never had any problem.

K B

Waited 2 hours before being seen. After going into the room waited again. Total time 3 hours. Services was rushed, rude, staff had attitudes, and Dr. Morrow act like she didn’t have time to answer my questions pertaining to the health of my eyes. She was in the office with me no more than 10 min. I will never go back and will never recommend anyone to this eye doctor.

Stacey Morley

Dr Swarup is an in credible cataract surgeon, my father had lasik surgery and is so pleased with the result!

Ryan Bradley

The administrative assistant was rude and not helpful. The doctors are great and give a good eye exam. DO NOT buy glasses here. I've personally bought 3 or 4 sets of glasses here, and every time the glasses come back wrong.

Grab Top Deals

We make appointments for a reason.. right? however the last few times I went there for a checkup, was very disappointing! Prepare yourself for a very long visit! Mine was 3+ hours before I was finished! The person(s) that does the scheduling needs to look for another line of work, I have no issue with my Dr. Just upset I go in after lunch and come out almost ready for dinner.

Keyser Sosze

Mitrev is great, as is most of the staff. What is sub-par is the office patient flow. You are considered “late” and will not be seen if you are 15 minutes late. Of my 4 visits so far, I have not been seen within 40 minutes of my appointment time. How are they an hour + behind at 8:30 in the morning? I have to drive 2 hours each way and be on time and then wait an hour? Get it together... The lack of respect for patients time is pretty rude.

CHARLIE STEGALL

My wife & I have had several procedures with various Physicians. Sometimes the wait was a bit much but generally not too bad .

kim mcintosh

Husband had 815 appt sat over an HR waiting. If we can be on time, why can't they? I believe that they overbook. Needless to say he didn't get out of there until 11. This is unacceptable they're stretching themselves too thin with multiple locations. They should hire more people then.

Jason Nathaniel

Good doctors, wait can be long sometimes but it is worth it.

Caden Walter

Best eye care in town