Reviews of ADVANCED EYE CARE (Ophthalmologist)

Janice Hussey

i saw Dr. Todd Robinson at Advanced Eye Care and as usual the staff was friendly and professional. Dr. Robinson is an outstanding eye Dr, I used him in the past and he did an awesome job on both my eye surgeries. So glad he is back in Panama City.

Alixandra Sigmundik

Friendly staff

Matthew Bays

When I was finally seen the eye technician wasn't terrribly friendly, and did virtually everything for the appointment, including measuring the prescription for glasses. After Dr. Long came in, she noticed a 60-degree discrepancy on one of the measurements written between the automatic measuring tool and the manual one, and called the tech in to figure out what went wrong. After figuring out where the discrepancy came from, Dr. Long repremanded the tech in front of me, which I considered very unprofessional. I asked if we shouldn't re-do the whole measurement just to make sure, and Dr. Long said she was confidant the prescription was correct now. After the rest of the exam Dr. Long didn't go over what exactly was wrong or how bad my eyesight was (20/30, 20/40, 20/50, near-sighted, far sighted,astigmatism?), but all she said was with glasses my eyesight would be better, and otherwise my eyes were fine. We then left and she signed a printed prescription. Halfway to the car I noticed that one of the numbers on the form was the one Dr. Long and the tech finally determined was the incorrect one! Dr. Long didn't even read the prescription to make sure it was correct. I go back in and see the tech, and inform her of the incorrect prescription. She takes me to the back again and has me sit down while she finds Dr. Long. The tech then comes back 5 minutes later with the same prescription and the bad number scratched out and the correct one written in and initialed. No apology by Dr. Long, no offer to re-do the measurements, nothing. After leaving I had absolutely no confidence in the prescription I had. I will never use this office again.