You will see all the feddbacks of people who are buying the services and products of Lucent Family Eye Care (Ophthalmologist) in Burnaby territory (Canada).
Right now this business gets a rating of 4.9 out of 5 and the rating has been calculated on 127 reviews.
You may have noticed that the average of ratings that it reaches is almost the highest, and it's based on a high number of reviews, so we may be pretty sure that the score is very faithful. If many people have bothered to evaluate when they are happy, it works.
You know that we don't usually bother to set evaluations when these are positive and we usually do it only if we've had a problem or issue...
This Ophthalmologist corresponds to the category of Optometrist.
excellent personalized service year after year for young and old.
Dr. Linda Yee is very knowledgeable and friendly. She cared to explain results of the eye tests in details, and she patiently answered all my questions, whether they were practical or out of general curiosity. The clinic is well-equipped, the staff members are professional and helpful. I would definitely recommend this place for all the vision-related matters.
Excellent service, friendly staff and great eye wear selections.
Very pleasant atmosphere with lovely and knowledgeable service. Will come again.
Worth the visit
I had a great experience at Lucent, the staff are knowledgeable and very friendly! I would highly recommend!! :)
Wonderful optometrist! Fantastic service, extremely knowledgeable and a very comfortable environment. I have severe anxiety and normally going to any kind of doctor sets me off. I walked in the door and was warmly greeted by 3 people. I was brought in to begin my exam within minutes. Bless them too, I was nervous and twitchy so they had to check my eyes multiple times to get a proper reading and they were so patient with me! Dr. Linda Yee was very thorough and detailed. She reviewed everything with me and went into full detail explaining what she was doing during the whole process. I was even able to ask some questions about my amblyopia, which when I have tried at a previous doctor I was basically just told nothing can be done, case closed. I also want to thank Aaron! I am so picky and he remained so patient with a huge smile and kept bringing me more styles that would suit my face shape. It felt like he really cared more about my satisfaction than making a bigger sale. I left feeling like I was really valued and cared for. I came here because of a friends recommendation, now I can highly recommend this optometrist to everybody!! Thank you to all the staff at Lucent!
Dr.Linda was very kind and professional, also the receptionist was patient and thoughtful. Great experience
Friendly & Helpful staff...excellent service and was thoroughly impressed overall. So thrilled that my vision issues ...are SO MUCH better. I highly recommend this Eye Care Centre and always have a very positive experience at my appointments.Thanks SO MUCH to the Lucent Eye Care team!!!
Dr. Yee is amazing at what she does! Very personable and sweet. I was told by my old optometrist that I would never get crystal clear vision with contacts because my eyes had extremely bad astigmatism. Dr. Yee was knowledgeable about astigmatism because as I learned, she also had it. So I felt very comfortable knowing she understood how it felt. I had contacts done by her and they were amazing. She perfected it and took her time helping me and trying on different brands until I felt the most comfortable. Ive since then gotten a pair of glasses done also by her and I've never had such clear vision in my life... I only have to thank her for that! Highly recommended!
some of the best people I've ever met. very helpful. they took their time and seem to genuinely care about what they do there. cheers!!! see ya thursday @ 12 noon.
Dr. Yee is very informative and patient.
Been going here for years now and it has always been very professional, fun and friendly. Dr. Linda has always listened to my concerns and she explains every exam, result, pictures and the importance of health in detail. Meanwhile, her staff has always been thoughtful and very informative. They suggest products and items but will never push you to get it. Dr. Linda's clinic is very detailed and very organized everytime my family and I go. Highly recommended. ????
Wow. What a great experience for visiting the eye doctor. Amazingly friendly staff who are thorough and professional. The office is open and airy and makes you feel comfortable. Dr. Linda Yee service is fun, educational, and she really shows care for her patients. I highly recommend this location for all your eye care needs.
Not happy with service. Came here because reviews were good, but seem all made up. Don't recommend the place.
Dr. Linda Yee has been our eye doctor for many years and we continue to go to her for our yearly eye checkups. She is patient, thorough and very knowledgeable! She will take the time and answer any questions I have. We will definitely be recommending more family and friends to her! 5 stars for Dr. Linda Yee!! *****
The best doctor ever. My little one went here for checking up . My little one is usually very anxious but Dr Linda Yee was so patience to help my daughter calm down. Amazing staffs too.Definitely going back for my whole family’s eyes checking up.Thank you so much to Dr Linda and her staffs for taking care of my little one so well.
Dr.Linda is very focused optometrist. She takes her good time to answer all the questions and concerns and explains everything. She is definitely one of the best optometrist around. Regards
I've had a great experience with Lucent so far. Dr. Yee is professional and insightful, and provides excellent, personalized service -- thanks!
The staff are SUPER friendly, welcoming and helpful. They filled out all the insurance paperwork for me (I didn't even realize I had the extended coverage through my school, they dug that info up for me while I was having my exam!) and really just made my day! Dr. Yee is incredibly considerate and caring and makes sure you know everything about what's going on in your exam and is more than happy to answer any questions you might have. Highly, highly recommend this place.
Dr Yee was amazing and super professional. She was very gentle with my eyes, explained all the nuances on the eye exam pictures, listened and answered all my paranoid concerns. I will be back and would recommend her to my friends.
I went there because I felt foreign boby in my eyes. Dr. Yee was very patient and professional. She got my eyes thoroughly examined and explained to me what was wrong and what risk I have. I will definitely go there again if I have other issue with my eyes (hopefully not) and for regular exam.
Dr.Yee is awesome! Very friendly,patient,thorough and provided great information.The lady that helped me when I first arrived is also fab!I would strongly recommend this optometrist. MH
Dr Yee is a very thorough and detailed optometrist. She is very patient with little ones also. LFEC should be your goto place for your family eye care.
Small, but friendly staff.
Dr. Yee is Awesome! She is so nice and really excellent Dr. Not only Dr. Also receptionist is very kind and helpful and staff is amazing good. I strongly recommend.
Not cool. I got insulted by their employee. I won't be going there.
Just got two new pairs of eye glasses -- one for distance and one for reading. Both work well. The staff are very friendly and pleasent to interact with. All are very competent. Dr. Yi provided a lot of eye health information. Overall very pleased.
The best doctor ! Dr Linda Yee is excellent. Social, friendly and very personable. She and her entire staff (especially Aaron) always goes out of their way to be as helpful as possible and always offers the best advice for me. I live and work well out of the way here but because of that, this is always my personal go-to place. This place is simply the best! and Thanks to Dr Choo for referring me here. Linda is a Gem and it shows she cares about her customers.
Dr. Yee and her staff are always very friendly and professional. I've been going to her for over 7 years now and every time I go in, she has made improvements and advancements to her practice.
I had a great expensive here. Dr. Yee was nice, professional and detail oriented during my visit for the eye exam. Other staffs were very friendly too. You can definitely get a good eye exam worth of your money and useful information here.
Dr. Yee has amazing patient care. She takes the time to educate and inform you of the process and exactly what she is examining for. She was extremely patient with our squirmy toddler and spent a considerable amount of time to make him feel comfortable. I would highly recommend Dr. Yee and her team.
Professional and caring staff! Dr. Yee even sent a letter to my family doctor outlining the medications she had prescribed.
Amazing service from all staff, friendly, quick (but not rushed) and very informative. Dr. Linda Yee provided information that I was never made aware of before - and I've been getting my eyes checked every 2 years.
Dr. Linda Yee is very professional and at the same time very personable and friendly. She explains everything to you. Her staff is very courteous. State of the art machinery. Lots of brand name frames.
The team at Lucent is friendly, caring, helpful and professional. Throughout the eye exam process everything is explained and the technician makes you feel 'at home'. Dr. Yee provides an informative eye exam providing answers to any questions you may have. Well done! Thanks for a great experience as always.
Dr. Yee and her team are incredibly kind and caring. I went here based on the positive google reviews and proximity to my workplace - and I am so grateful that I did. They are quick and responsive on either phone or email, and have fit me in when I've had acute eye pain issues and was really anxious and needing someone to look at it as soon as possible. Dr. Yee (and the rest of the staff, for that matter) is so generous with her time. Even when being fit in between other appointments - she did not rush me or cut off my concerns about my eye health. She is unflagging in helping me get the referrals that I need. I should also mention that I did not feel at all pressured to purchase glasses at the shop, either. I was told that my astigmatism is quite mild and that it might help with night driving and working long hours in front of a screen - but there was never any pressure at all to spend money. I did, however, buy glasses here and it was money well spent. Measurements were made before ordering, retaken when the glasses came in - and all necessary adjustments were made. My family owned an optical shop for years and I can really recognize and appreciate the quality service here. As long as Lucent exists - I will be a customer here and I would recommend the clinic, and Dr. Yee, to anyone.
I visited Lucent family eye care today for the first time after being recommended from a coworker, and I couldn't have had a better experience! Thank you Roselyn for being so friendly and welcoming as soon as I stepped in the door. The doctor was also extremely lovely and informative, she took the time to answer all my questions and educate me on all the possible eye conditions. Overall I couldn't have had a better experience and I can't wait to come in next week to pick my glasses!
Great experience, learned a lot of new things about my eyes and pleasantly surprised by their variety of frames to choose.
Linda's very patient with the clients and spends the time to understand their needs based on her professional opinion. Prices and services are great. Highly recommend her to family member and friends.
excellent professional service
A great experience! Very thorough and direct. Comprehensive and patient explanations of everything. Modern equipment and no sales pressure at all. Fantastic experience all around!
Great customer service ALWAYS!!!
First class service. Highly recommend. The staff were very helpful and very knowledgeable
I went for an eye exam and had no complaints overall. The wait wasn't long and the experience was great. I felt that I was put in good hands during my time there.
This is a nice place to get your eyes checked they also have a chocolate Bowl they have glasses for people on disability and they can get you transitions they check their products and see if they work like make sure you go outside and see if the transitions are working that's really cool they fit them to your face that's awesome and they gave a free pack of glass spray for Christmas which was cool
A very good experience with this clinic! Their ultra modern testing equipment produced such accurate and detailed results without the need to dilate my pupils saving me from not being able to read for the rest of the day. I learned so much amazing detail about my own eyes in one visit.
Dr. Yee is great as she is personable, informative and friendly. The staff was in process of being trained but they were all very friendly and worked hard to help out.
3 years ago I was in search of Optometrists and came across Lucent Eye Care that had 5 star reviews. I was sceptical at first, but after my first appointment I realized they certainly live up to the reputation. Staff are always friendly and very knowledgeable and have always been a pleasure to deal with. New additions to their already state of the art machines provided me with a more extensive testing and with an impressive close-up picture of my eyes. Dr. Linda Yee spent the time going into great detail about the condition of my eyes, I didn’t feel rushed, she is very friendly & professional in her approach. I am on a budget and staff were very accommodating to help. Dr. Yee is very thorough and I would highly recommend coming here.
Dr. Linda Yee is professional, patience and knowledgeable. I’ve been there twice in the last 2 years and she has always been able to fix my issues. Highly recommend to anyone who needs eye exams!
Linda has good knowlegde & she checked my eyes thoroughly and I am convinced by her iputs
Went to Mt. Pleasant optometry last year they told me i had amblyopia (yeah like i didnt know that) then tried to push some glasses on me, which are ineffective with this condition and told me im screwed theres nothing more they can do for me that i just have to live with it. Even discourage me from adult patching or vision therapy. Dr. Yee prescribed contact lenses which work great ive retained some vision in that weak eye and were working on improving my vision. Thank you!
As a Type I diabetic, good eye care is essential in my life. This doctor delivers. I see her regularly and have never received anything less than outstanding professionalism. Always on time with appointments, remarkably knowledgeable and open to questions, positive, comprehensive, and well-equipped. I'm a huge fan of the sunglasses here, as well. This doctor makes it clear there is somebody not only taking care of you, but taking GOOD care.
SUPER friendly place. The optometrist speaks Cantonese. She also went far and beyond by answering the questions I had, and even showed me scans of how my eyeball looked like, which was super cool lol.
Referred here by my family doctor after I lost my contact lens in my eye. Very impressed with Dr. Linda Yee and her staff. Very professional, informative and friendly. highly recommend!
Very friendly and helpful staff. Dr. Yee was very patient in explaining my conditions. Overall, I had a great time over there.
Truly professional and courteous. Eye exams use all the newest technology. Prices are competitive.
Dr. YEE and front desk staff are Super Awesome, thanks! Happy New Year
I have received outstanding care and service from Dr. Yee (and Aaron the optician). I wouldn't hesitate to recommend them. This is a relatively new practice that is destined to do well.
Great service. Takes time to explain. Uses state of the art equipment for diagnosis. Would definitely recommend.
Dr. Yee is fantastic and very knowledgeable...she explains everything so well you leaving feeling like your eyes have been well tended too!
Dr. Linda Yee was so thorough on both my wife and my recent eye exams. She explained everything is such detail which is unlike any eye exams we have had elsewhere in the past. All of Linda's staff were efficient, polite and friendly. The store is neat, organised and stocked with a vast selection of eyeglasses.
Good service. Dr Linda Yee was knowledgeable and took the time to explain.
I had a prescription from a specialist and Dr. Yee tweaked it even further. Aaron helped me pick a great pair of glasses suitable to my melon head and was beyond accomodating with his service and hospitality. I highly recommend Lucent Family Eye Care.
This is the place to go for your eye exam and glasses or contact lenses. The staff is very friendly and helpful. Dr. Linda Yee is thorough and cares about making sure that the prescription is right and the patient is comfortable. They went above and beyond for me. They filed my insurance on my behalf, so I didn't have to pay and wait for insurance to reimburse me. Aaron worked with me to make sure the fit of my glasses was perfect. They even ordered a pair of frames for my husband that we had seen elsewhere and gave us a better price. We're very happy to have Lucent in our area and we're very impressed with their selection and their service. :)
Very friendly and helpful staff. Dr. Yee is very thorough and offers explanation and education if youd like it. Very glad I started coming here!
Competent, highly professional staff Amazing, knowledgeable optometrist Timely service and Top-knotch communication I'm so happy with my glasses!
I got my eye exam done by Dr. Kelvin and he was great ???????? He was very friendly and patient ???? Loved the service.
So what's so different about Lucent Family Eye Care compared to other clinics - it's the personal touch of Dr. Linda Yee whose cheerfulness and proficiency in her work makes your day. My eye exam included the checking of the retinas (something I never had at other clinics) besides the usual other parts and of course the measurements of my vision acuity or lack of it. Dr. Yee is very knowledgeable in her field and has all the latest equipment to support her profession. Her store also carries great selections of frames and lenses.
I had an appointment 3 months ahead. They called 2 times and changed the time. For selectin the frame they said " we will call you". But they didn't.
Dr Linda Yee and her staff are amazing. I have never had that much attention and explanation about my eyes in my entire life! Dr Linda is very friendly, polite and dedicated. Her staff is also amazing. Highly recommended.
I had an eye infection in last couple weeks and the over counter eye drops did not help. I called Lucent Family Eye Care last Monday at 8.50am. The reception lady is extremely nice and helpful to book an appointment to fit me in at 11.15am despite of the whole day has been fully booked. Dr. Linda Yee took time and checked me out and explained in details, then gave me a prescription. She is excellent service , professional, and very friendly. I highly recommend this office all the way 5 Stars! P Cheng
Linda is amazing
Had an eye exam today. First time patient here. Very satisfied. The exam was fairly quick and very detailed. Dr. Yee explained everything in detail with layman's term. Also learnt today that the eye scan can actually reveal if there is particular something goes wrong inside the body. Cordial and professional service, highly recommended!!
I had my appointment rescheduled without proper notice. I decided to go to another clinic in New West at 6th and 6th, and I am never coming back.
The technician Keith was very professional and helpful and went above and beyond!
Had a very pleasant visit . Dr Yee was very professional and knowledgeable .
Its been 2 years now that i have been with this clinic what i can say is that drs and staff are accomodating the details of the results of your eyes are all informative and the good advice that they will give you thank you so much.
Detailed exam with friendly staff
I am thankful Liza moved to this clinic and got to know Dr. Linda. I went here last March 23, 2019 for a second opinion on my eye condition and scheduled procedure. The experience was excellent, eye test was thorough and used state of the art facilities. Staff and clinic atmosphere was warm and welcoming. Dr. Linda was very capable, explained everything efficiently, knowledgeably, patiently answered all my questions, removed my doubts with the procedure. Highly recommended this place to my friends since. Keep up the excellent work!
Recently I had my eye check up with Dr. Yee 1. Care of Dr. Yee - - Besides the meticulous examination and prescribing new lens, I had another checkup afterwards due to a sudden blood shot in my left eye. On short notice, her staff Lindsay and Dr. Yee spent additional time to examine the severity of the situation and provided feedback that the eye pressure is fine, a blood vessel had burst and there is no blood into the eye. She eased my mind that this is like bruise and the situation can happen at times . 2. Care of Staff --- Technical staff Lindsay, Lynn & Mary who I met are friendly, competent and helpful. There is a welcoming atmosphere in the Eye Care Centre.
Had a workplace accident and was worried there may have been some debris stuck in my eye, I called Lucent and Dr. Yee booked me in within an hour. She squeezed me in between her scheduled appointments and was very quick and professional with her exam! Amazing service!
My first of many future visits to Lucent Family Eye Care. Dr. Yee is so informative and detailed. She took the time to show me pictures of my eyes. I was so amazed at the detail. The young ladies working out front were so helpful, patient and kind. Highly recommend Lucent Family Eye Care!
Dr. Yee was very good at explaining in details regarding my eyes and my vision. Loved The experience with the new technology. Will definitely recommend Dr. Yee.
Refered here by a co-worker 7 years ago, I have been coming here almost annually for eye exams and glasses prescriptions. Today, I am writing a review after visiting them again. Dr Linda and her staff have been friendly, courteous, and professional for every visit. The instruments she uses for eye exams have been continuously upgraded and modernized over the years. Sanitation of each instrument can be seen performed before and after each exam takes place. Her staff are well trained to help you find the right frames and lenses to fit your needs or requests. They will also try to accommodate special requests for your glasses, like if you have your own frames, which was nice to see. I hope to continue visiting Dr Linda and her optometry centre for a long while yet.
When for my eye exam at the clinic the first time. Lot of state of the art equipments.
Dr. Yee, Lynn and Scott create a true 5-star family clinic atmosphere. The team is clearly well-organized and prioritizes your health and comfort. They are punctual, thorough and unafraid to provide genuine recommendations on eye protection, style and eyewear trends. There was a minor discrepancy in the recommendations but I was impressed with how quickly and honestly this was resolved. I was a little sad in getting confirmation that I need to start wearing prescription eyewear but your team's warmth took the edge right off. Thank you very much for that! You're setting a wonderful benchmark for family health practices in BC and I'm already happy to recommend you to the rest of my family. I look forward to picking up our order in a few days.
Went in for an eye exam , very professional friendly and fast service i would definitely go again .
Always super lovely to have checkups with Dr. Yee :)
I have been going here for over a year now. I have had two eye exams, and met with Dr. Luv both times. I believe they have the most up to date equipment and Dr. Lui always explains everything very well and answers all my questions. I never feel rushed. I recently bought my first pair of frames and lenses here and after ordering them and picking them up-called to let them know I wasn’t happy with the frames I personally chose, they accepted them back for a direct exchange and re-sent out another frame for new lenses at no extra cost. I’m very satisfied and will definitely be continuing to do business with them!
Lovely doctor Yee. Very good experience.
I accidentally sat on my antique glasses and completely crushed them yesterday. I thought they had to be thrown away but Aaron and Dr. Yee skilfully fixed them and now they are better than new ! Also, as a family physician, I've referred many of my patients to her for glaucoma, red eye, diabetic retinopathy etc etc and the uniform feedback I get from my patients is that Dr. Yee and Aaron do a fantastic job. They are patient and make sure that all questions are answered and everybody leaves completely satisfied.
Never had such a positive experience at any kind of doctor’s before, and i’m the daughter of two! Dr Linda Yee is amazingly kind, and so well informed!
Very friendly, knowledgeable staff. Recommended to anyone that need glasses. Dr. Linda Yee is awesome, takes time to listen to what you have to say. Very caring and smart doctor. Treat you like family. All my family goes here, you should as well. Excellent variety of glasses. Reasonable prices.
Dr. Linda is very friendly and knowledgeable, the staffs are very well trained and professional. The clinic itself has many advanced technology equipments. I had a wonderful vision exam experience, and this is the most recommended place to get your eyes checked!!
We had a very good experience with Dr Yee and her staff. We walked out of her office with complete satisfactions. Their level of knowledge and friendly attitude is what we were looking for. We had to go back to adjust a pair of glasses that we purchased for my son few weeks later and all we saw was happy faces and lovely personalities. Dr Yee is become our family Eye doctor and I have been recommending her to all my family and friends without hesitation. Keep up the good work Dr. Cheers Zarif Family
I got my eye exam yesterday. They have some of the latest equipment and Dr Yee was thorough in her exam and explaining the details to me. As a bonus, they weren't pushy in selling me accessaries which I appreciate. I would be back for the next exam.
Kind and professional staff. Dr Yee is incredibly patient with the barrage of questions my children have. She goes the extra mile explaining eye health and results of testing done as part of the eye exam. I am grateful for finding this clinic.
Extremely helpful and friendly!
Thank you Linda! Always a pleasure to visit your facility! You are great doctor and your staff is amazing, especially Aaron.
Amazing eye clinic. They were professional, kind, funny, extremely thorough with mine and my 2 year old daughters exam. Plus they were so very patient as I had both my kids and they were starting to act up. Every one was so understanding and kind. I would highly recommend them????
Dr. Linda and the staffs are awesome. My family and I really love going to this eye clinic. They are so efficient with their job and very caring people towards our needs. I am always recommending this place to my friends as my family recommends them to us.
Very friendly Doctor and staff. Doctor was very thorough, and knowledgeable and used what I can only think of as the latest technology during my exam as other doctors never used some of the machines she did. Staff were awesome and took really good care of my very picky wife. Definitely will recommend to others.
The receptionist, the eye doctor and the staff who helped selecting of lens and frames are welcoming, knowledgeable and helpful! I had my eyes examined there and received their advices in selecting the lenses and frame. No decision has been made yet and will come back. Excellent service there!
Linda is very thorough in explaining to me and my wife regarding eyes care and our current status of our eyes situation. Very professional. Her staff is also very experience in vision care particularly seeking for our needs of glasses. Proper questions asked. We are happy to be at Lucent for our eyes exam for so many years.
Definitely 5 start to Lucent Eye Care Family. I had my full eye exam and it was a really nice experience. Dr. Linda answered all of my question gracefully and her work flow was very seamless. I had a eye injured 4-5 year ago and needed regular checkups. But, to be honest, I couldn't find doctor or optometrists that are both nice in providing service and good at what they do. So, after seeing 100+ 5 Start reviews of this clinic, I gave it a shot and it turned out very well. She was comfortable in taking pictures of my retina again on my request, which I definitely know some optometrists wouldn't do at all. Also, I think I took more of her time because I needed to get my eyes dilated and we found that I needed to see an eye specialist M.D. for further look. But, I know some places that heavily relies on machine and picture and misses things like this. She informed me about the health and supplements that I could take, and later the report she sent me had everything that I talked about. I don't know how she prepared such a great report! Go Linda! So, if you are looking for a eye exam or any services this location provides I can assure you that you won't be disappointed! PS. I found Lucent means bright and shiny as per Dr. Linda which is just like her.
Both, my husband and I, were very pleased with our recent visit to Lucent Family Eye Care clinic. Dr. Linda Yee is very knowledgeable and took time to explain exam and answer all our questions in details. Clinic is equipped with most recent technology. Staff is super friendly and helpful. Would recommend to anyone.
I came here on a recommendation from a friend and I could not be happier with the service. Moving here from Alberta 12 years ago, I couldn't find a good optometrist until now. My family and I love this place!
I had a great experience with Rosalyn at Lucent. I came with my friend to help her pick out a pair of glasses and ended up getting a pair myself. The selection is great and the service is friendly. Rosalyn was able to accommodate my budget and help me find a new stylish pair of glasses. I highly recommend trying this store out!