Reviews of New West Eyes (Ophthalmologist)

Mina Maroufi

friendly receptionist and Dr. Mackenzie was very through and helpful. Thank you for the great experience!

Daniel Wang

Candice Mui, Surgical booking coordinator to Dr. Chris Pollock, recently has helped set up appointments for me. She has performed extraordinary patient service and coordinatonal skills. With that I like to note it down here.

Katherina Cortes

Dr Pollock is a master at what he does.

Derek Gregory

I've always dreaded the Visual Fields Test -- like many people, apparently, I'm not alone in finding it an ordeal -- but my technician (Kelsey, I think) was wonderful: understanding, sympathetic, supportive and friendly. I had a minimal wait, everything was Covid-aware, parking was easy.... simply excellent all round.

Brenda Fernandes

Dr McKenzie put me at ease when I was told I had an eye emergency from a Rentinal Specialist from a different office. Dr McKenzie put me at ease & explained things in a calm manner. I highly recommend him!

David Johnstone

Such a great group of professionals. The only Doctor I have seen there is Dr. Rajagopalan and I found her to be quite personable, very thorough and someone that genuinely cares. The other folks I have interacted with at New West Eyes have all been wonderful and all seem to be very committed. I look forward to going to this doctor's office, I always walk out with a smile on my face. Thank you all.

Ma Pe

Quick. Easy. Efficient.

Mark Gagnon

I just had my Vision Field test done with Kelsey. She is so friendly and awesome and really knows her job too. It was such a nice experience to have Kelsey conducting my test. She is a real keeper !!!!!

Brent McDougall

Referred here after an emergency room visit the night before. Clinic called to confirm a 9am appointment. After checking in at reception I sat 2 hours only to be told it would be another 30-1hr, as I was an emergency case the regulars maintained priority. HOW DOES AN EMERGENCY GET PUT AT THE BACK OF THE LINE? This place is garbage.

Sheila Falconer

Excellent clinic. Dr. Cottle has been looking after my eyes for 5 years now.