Reviews of Mark Gans MD - Ophthalmologist/ophtalmologiste (Ophthalmologist)

Steven Bjerke

Very professional doctor and staff. Relatively short waiting times in between tests.

Myriam Andraos

(Translated) My optometrist refers me to Dr. Gans by fax (the only way to be referred). They never contacted me. A month later, I therefore contacted them. I am given an appointment for a few weeks later. I introduce myself to my r-v. There was more than 2 hours of waiting. The secretary tells me that it is always like that and that it is "like that everywhere". However, if I take an appointment in a private clinic, I expect to receive a service within a reasonable time. If I wanted to wait 2 hours in a waiting room, I would have gone to a walk-in CLSC ... The secretary goes to see Dr. Gans, who asks to speak to me. He tells me that he is a doctor who works slowly ("I'm a slow doctor"), because he takes the necessary time with his patients. In itself, it is a good thing to provide quality service. However, I told him that to make his patients wait so long is a lack of respect towards them and towards their own time. 30 min of waiting, I would have understood, but 2h ... and in a recurring way moreover. If the doctor knows that he is a "slow doctor", he only has to take fewer rvs in his day (and therefore less $$$ ...), in order to be considerate and respect for his patients. The Dr. also tells me that even if I have an appointment early in the morning, it is likely that I will wait a long time. So I just left. My optometrist has several other references for me. (I'm giving 2 stars rather than 1 just because he said he takes the time with his patients. I take him at his word.) (Original) Mon optométriste me réfère au Dr. Gans par fax (la seule manière d'être référée). Ils ne m'ont jamais contactée. Un mois plus tard, je les contacte donc. On me donne un r-v pour quelques semaines plus tard. Je me présente à mon r-v. Il y avait plus de 2h d'attente. La secrétaire me dit que c'est toujours comme ça et que c'est "comme ça partout". Or, si je prends un r-v dans une clinique privée, je m'attends à recevoir un service dans un délais raisonnable. Si je voulais attendre 2h dans une salle d'attente, je serais allée dans un CLSC sans rendez-vous... La secrétaire va voir le Dr. Gans, lequel demande à me parler. Il m'indique qu'il est un docteur qui travaille lentement ("I'm a slow Doctor"), parce qu'il prend le temps qu'il faut avec ses patients. En soit, c'est une bonne chose que de donner du service de qualité. Or, je lui indique que de faire attendre ses patients aussi longtemps est un manque de respect envers eux et envers leur propre temps. 30 min d'attente, j'aurais compris, mais 2h... et de manière récurrente en plus. Si le médecin sait qu'il est un "slow Doctor", il n'a qu'à prendre moins de r-v dans sa journée (et donc faire moins d'$$$...), afin de faire preuve d'égard et de respect envers ses patients. Le Dr. m'indique également que même si je prends un r-v tôt le matin, il est probable que j'attende longtemps. Je suis donc simplement partie. Mon optométriste a plusieurs autres références pour moi. (Je donne 2 étoiles plutôt que 1 simplement parce qu'il a dit qu'il prenait le temps qu'il faut avec ses patients. Je le crois sur parole.)

Evie Burt

Wonderful

Brian O Connor (BrianO)

They know their job. They have the best technology, and are actually really nice people also. Their team, is your best defense in avoiding vision loss. Thanks to everyone there. Great team.

Lana Mallah

Very pleased with my mom's eye check up exam appointment today. Dr Alla is very nice. She took the time to explain step by step to my mom who does not speak English very well. She provided quality care. Staff is very professional. The technician that helped us was very nice and patient as well.

La Marca Daniele

Aweful. Incredibly aggravating when you have a 920 appointment and you have to wait hours on end.... whats the point of having a freggin appointment.

Kurosh Farsi Madan

Highly professional doctors and skilled staff members who are understanding. I really recommend this clinic and I hope their services are marketed more publicly. They also have up-to-date tools and technologies on their disposal.

Tristan Yoon

Ophthalmology that doesn't see a patient for conjunctivitis and just sends you off to a walk-in clinic or optometrist Didn't even tell me anything beforehand Waste of money and time if you need medical help with your eyes