We offer you all the feddbacks of real people like you who are consuming the products of Visionary Eye Centre (Ophthalmologist) near to the territory of Alberta (Canada).
Right now the business has a rating of 4.9 stars out of 5 and this rating has been based on 127 reviews.
You may have noticed that it has an average rating is practically the best, and it's based on a large number of reviews, so we may be quite sure that the evaluation is very credible. If many people have bothered to give their opinion when they've done well with the service, is that it works.
You know that we don't usually bother to place reviews when these are correct and we usually do it only if we've had a problem or incidence...
This Ophthalmologist is included in the category of Eye care center.
I have never had glasses before and as I been getting older my vision is not what it used to be so I decided to go get an exam. The staff at Visionary where wonderful! They helped me understand my vision issues and helped me pick out glasses the suit my face structure and style!
I have no appointment with these people, yet they refuse to stop calling me and leaving no voicemail
Best place for glasses/contacts in Sherwood Park.
Just purchased a pair of prescription glasses. Awesome service. Made appropriate recommendations and was super friendly.
The Staff at Visionary Eye Centre is both friendly and experienced. Each step is explained to you before seeing the doctor. Their doctors are amazing and the front end staff is the best! Making an appointment is easy and they are very accommodating with your schedule. They are amazing!
Love this place! The staff are very friendly and personable. Great selection of different frames and even lens types. They provide direct billing to insurance companies. They are also honest when helping you pick out a pair of glasses and will tell you what looks good and what doesn’t. (Which is nice for a change). The doctors are great too! They will also come out and help you look for glasses and make suggestions for what type of lenses will be best for your needs. My glasses always come in super quick without any issues. Been going here since they opened, even after I moved 3 hours away. I highly recommend this place!
I was diagnosed with cataracts in both eyes and they arranged a consultation quickly. In a few months, I went from a consultation to surgery in both eyes. I have excellent vision in both of my eyes (without glasses) and I am ecstatic! They also recommended proper sunglasses to protect them. I would highly recommend Visionary Eye Centre, Synergy Centre in Sherwood Park to check your eyes and diagnose any vision problems ????❤️
I WAS VERY PLEASED WITH THE SERVICE AND THE PEOPLE HERE. I AM USUALLY EARLY AND DID NOT HAVE TO WAIT. THEY WERE VERY CONSCIOUS OF THE COVID 19 PRECAUTIONS. I LOVE MY GLASSES. I COULD NOT GIVE THEM A 5 BECAUSE I FELT THE COST OF THE GLASSES WAS A LITTLE HIGH ESPECIALLY FOR A SENIOR.
Visionary has been my go to since 2015. The staff are great and the selection of frames is top notch.
We've been coming here for approximately 8 years and wouldn't trust anyone else with our 4 kids vision! Wonderful staff and doctors. This is the only place you will ever need for all your eye care! Thank you Visionary eye!
I was so impressed with this clinic! I had been to an eye specialist 2x about issues with my eyes and eyelids and both times I got the worst service and a 'foot out the door' approach to my visit and walked away with a prescription to mask the discomfort and no answers. Dr. Aujla gave me answers to all my issues better than the eye specialist had done and took the time to answer any questions I had. Erin was the frames pro - she instantly picked out a frame that would be perfect for my face shape and after all the ones i picked out, she was right in the end - she has incredible talent at choosing frames! I highly recommend this clinic.
I have gone to Visionary eye center for a couple years now and I absolutely love them!! I have been to many other eye clinics in the past but Visionary is by far the best one I have been to and they are setting the bar high. The receptionists are always so friendly, polite and quick to help you out. Every appointment I have been to I have never had to wait and they take me right in. And when chosing frames for glasses they really know what suits each customer and go above and beyond to ensure I am satisfied with my glasses choice!! Thank you Visionary Eye Centre for giving your community the best care to your clients!:)
Simply the best I have seen for eye examination and glasses prescription in Edmonton and Sherwood Park. Dr. Aujla is very good with children and I love the way she answers patient questions and concerns. She is highly professional and always give you her honest opinion about the state of the patient eye and recommend the best approach. All the staffs are very professional, friendly and courteous. Excellent service. Highly recommended. ????????????????????????????????????????????
Gave them a try around 8 years ago and have never gone anywhere else!! Efficient and kid friendly eye exams. Great selection of high end frames. If you run into a problem after getting your glasses, they stand behind thier products!!! From the front end staff to the Optometrists, everyone is great!!!!
Erin was very helpful and knowledgeable about the glasses the store carried as well as the lens and coating options. I felt confident in the choice I made at the end of it all. She was also very helpful when dealing with my benefits and how to properly submit the forms. Will recommend to all my friends and family!
Visionary Eye Centre provided me with absolutely excellent service! They spent so much time helping me pick out the perfect pair of glasses. 10/10 would recommend.
Had an emergency eye issue and they got me in right away! Very helpful and cheerful.
So, let me start with the fact that they have walk-ins available more than any other optometrists in the park. Second, I have never met a single staff member at any other optometrist that was as helpful and friendly as Visionary. I had only been there once to have a look at my options. They were helpful and understanding of my budget. Quickly suggested a frame that fit perfect and was in my price range. Not a single upsale was attempted when I told her I was looking for something similar to what I had and am frugile. I left because I was still 2 weeks earlier than my benefits plan would allow. Through discussions, the staff realized I eligible for my company sponsored safety glasses. We discussed options and I left, planning to return in 2 weeks. Let me tell you the surprise when I returned to find the same staff member remembered me by name, andaremembered the frames I had picked. Completed everything as per a normal exam and measurement. Was told 4-6 weeks and my glasses would be ready. Less than a week I received a call to pick up my new glasses!!???? I would recommend Visionary to any family or friend that is looking for a touch above.
I was in search of new sunglasses and Visionary Eye Centre did not disappoint. Johnny and James went above and beyond to help me pick out the perfect pair. The entire Visionary team was so friendly and welcoming, Shannon even came out to tell me the frames we picked looked amazing on me!! I will definitely be back (:
I have always had such positive experiences here, my last visit may have been the best. Both my kids needed new glasses and Erin was so patient with them as they tried on almost every pair of kids glasses. When we found a pair that worked for my youngest but the arms didn't work she was quick to help with a suggestion and a quick fix. Part of our order was back ordered and they were very great to keep us updated on when it would be in. I'll definitely continue going here and would recommend them to anyone with kids! My boys love going and seeing the eye dr!
We have bought my daughters glasses here the last 2 years and the service as well as the products have always exceeded our expectations. Plus their program to get scratched or broken lenses replaced is totally worth it!
It was my first time visiting, the staff was very helpful and friendly especially Shannon. Shannon was very knowledgeable on what style of glasses would look great on my face. If your someone who wears glasses all the time Visionary has a wide range of brand names, which are high quality. The turn around is also pretty fast, compared to some places. I highly recommend.
Great staff & service. Very helpful & friendly. Quick turn around on my new glasses. High recommend this place
Really enjoy the team at Visionary Eye Center. They are very welcoming and accommodating. We have a 2 and 5 year old and they are all very patient and friendly with them. Erin always remembers our names and she is so helpful and skillful when assisting us pick out the right frames!!
Shannon was wonderful. She was able to find me the perfect pair of frames within minutes and was knowledgeable in submitting the claim to my insurance. They also cleaned my glasses and replaced the nose pads on my old frames while I was in the office at no additional charge. I highly recommend Visionary Eye Centre and their staff to anyone looking for a first class experience.
I recently switched eye clinics for the purpose of convenience and consolidation for my family. I can say with certainty that it was a great choice to start going to Visionary Eye Centre. They are excellent with my kids and offer exceptional customer service in all regards. Their communication and billing practices are top notch. Their customer service and attention to details are of the vanguard. I highly recommend this locally owned, small business in Sherwood Park.
Picked out new glasses and the staff were so helpful and friendly as I wasn't sure where to start with new frames. They made sure I did not leave with frames that didn't suit my style and face. They are very good at what they do, really appreciate all the staff members that assisted me, especially Johnny! Didn't walk out with just glasses but their contacts pricing is top notch as well!!! Glad to be a client at a place where staff look like they are enjoying themselves! Thanks!!
The entire staff here are absolutely lovely! They are warm, professional, precise, compassionate, and truly know their stuff inside and out. My prescription is complex, to say the least. So trust me, I have seen many doctors and optometrists over the years. They work as a seamless team, so getting everything sorted has been easy and stress free and impressive!
Very helpful, kind staff and very thorough doctor.
Came to have my eyes checked and it was a fast and great experience. The facility was very clean and the staff was very helpful and friendly. I also got glasses and sunglasses as they have an amazing selection of high quality brands! I would highly recommend!
My family has been going to Visionary eye Center for 10 years and have had consistently been treated with amazing care. They don’t only remember details about each member of my family and ask how we are doing, they have generously given to multiple organizations that my children are in during their fundraising efforts.(Scouts and strathcona regional choir) This not only gives back to their patients but also gives to our community. They fit in to our Sherwood Park community’s motto of supporting local businesses and organizations. Thank-you for going above and beyond for myself and my family.
So fantastic. Great selection, best I've seen. Had to buy two pairs because I couldn't decide! Staff were wonderful! Beautiful showroom too! - Kristen Kizlyk
By far the best service I've gotten. Dr. Delhon is extremely helpful and genuinely looks out for my well-being.
I don't normally leave reviews here but feel like I had to leave one of this place. These guys are the best. I moved from Edmonton a couple of years ago and every year when I come home for Christmas to visit my family, I make sure I still get my eyes checked here. They always are accommodating to get me in as soon as possible no matter when I come back and always ask me about any issues I am having and always have a solution. After years of coming here they could have just done the basics and call it a day but they noticed a slight adjustment in one of my eyes and they put every effort to to make sure I had the right prescription, without rushing me or trying to get me out of there. All for a 0.5 adjustment, but they wanted it to be precise without looking bored or annoyed like a lot of other places I've been. I like that kind of care and people who treat you like you're not just some random customer. They also indulged me (because I'm a bit of a princess) when I tried on every pair of glasses so I could see which specs appeal to me, and when I tried on my contacts they found which ones was my pupils choice. Thanks again guys and I'll see you at Christmas!
Dr. Delhon was wonderful. All of the staff were great with my 9 year old!
Staff is super friendly. Went in with no appointment for something in my eye, very annoying..waited less then 15 mins without an appt . Doc was able to find some strange anomaly stuck in the eyelid..once removed, immediate relief.. very professional with full explanation for follow up..
Went in to check out some sunglasses and staff were very welcoming and helpful as soon as I walked in. Shannon and Jenna were able to give me the breakdown of the different types of lenses/frames and also helped give me the best possible option based on my needs. Would recommend!
Visionary Eye Centre has been my choice for eye wear for as long as I have needed glasses. The staff was so friendly and patient when I was trying on pair after pair to find the right ones for me. Dr. Aujla was great in explaining everything I needed to know. I highly recommend them to all.
We have been going to Visionary for about 9 years now and I wouldn’t go anywhere else. It’s like a family there and I love that they know us all by name and vice-versa. Great family-owned local business.
I’m so impressed with your business. All of your staff were courteous and kind, and Audra is at the front of the line. Audra was very knowledgeable and outstanding and has an excellent since of style and fashion. I highly recommend this business if you need eyewear. Thanks to Audra and your staff. Sincerely Robert
Excellent eye examination by Dr Aujla, answering my questions about UV risks and how to protect my eyes from screens (phone. computer. Ereader) Excellent help by a certified technician, Erin. New glasses. ...new prescription for better reading area for my progressive lenses. Friendly Professional Great experience. Thank you so much
It's been a hot minute since I've had an eye exam. The staff at Visionary are so amazing and friendly and made the experience enjoyable! They were all so helpful in helping me find a pair of glasses that suited my face and that I liked. They all create such a great environment that you can't help but smile while there. Thank you so much for all your help and I'll definitely be back for my next eye exam! <3
Was happy with Laura and the fantastic help I received picking out a pair of sunglasses recently. She was patient, honest, and full of ideas that opened my mind. Exactly the experience I was hoping for! Glad I stopped here first.
Opticians and staff are always welcoming, friendly and courteous. They willingly answer questions and always clean your glasses.
Had a fantastic experience with eye exam and new glasses. What I appreciated the most is the assistance in finding the right frames for me. Too many eyewear places just shrug when you ask for help especially when you don't know where to start, but the staff here will actually help guide you and give you opinions.
Visionary and Shannon Frew is absolutely incredible! She went above and beyond to help me get everything processed and even came to my house to do the fitting and to drop off my glasses because I wasn't able to get there. I'm so beyond grateful and I love my new glasses!!
Great experience with Dr. Aujla, Shannon and the rest of the Visionary team. Showed great patience and care in helping my wife and I select a new pair of glasses. Terrific selection of frames to top it off!
Just wanted to say thanks to the team at Visionary eye care who have been taking care of my family and I for the last 8 years. They are always very professional and caring, no matter who takes care of you for your appointment. The staff know all the latest trends and are experts at finding you the right frames. Thanks again! Jarvis family
I am so glad I drove out to Sherwood Park to look for my glasses. Everyone was so very friendly and helpful. I could not decide which glasses to buy because they have such a great variety. It seemed like the whole staff helped my make a decision. Johnny, thanks for the great help you were! I truly appreciate it. Love my new glasses and love the people at Visionary Eye Centre. This place will not let you down.
Johnny was very friendly in welcoming me for my first visit here. I had the pleasure of having Dr. Baba as my optometrist and she was very thorough in explaining everything during my eye exam. Laura assisted me in finding frames suited for my style. Everyone was very welcoming and provided a comforting atmosphere!
I had a great buying experience at this clinic. Unlike the last clinic I went to, the optometrist was welcoming and genuinely enthusiastic about eye health. I learned so much! The selection of glasses is fantastic and prices were very reasonable. I walked away with a few pairs and plan to go back next year. I highly recommend!
Always a go to place for all of my eye care needs. With covid protocols in place, I felt safe and the entire team were polite, knowledgeable, eager to help and extremely friendly. Keep up the great work!!
Always a great place. Thanks so much for the all the years we have been coming.
Another great visit at Visionary. The staff adapted to COViD so you feel welcomed and safe. All the Visionary Eye Centre staff continue to be exceptional. They are friendly, professional and service oriented. The optometrists are wonderful and always take the time to discuss your results and answer any questions you have regarding your vision and eye health. Although I did not need a new prescription, I decided to pick up a new pair of fabulous glasses. There is a great selection of high quality frames and the staff helps you to choose a pair that works for you. I’m been a patient since 2011 and although I moved to West Edmonton 3 years ago, I continue to go to Visionary because of service. Thank you.
Everyone here was absolutely amazing! Super friendly and caring. Very helpful with finding the right glasses for me! Would definitely recommend.
The entire team is knowledgeable and genuinely friendly and welcoming. My family looks forward to our appointments at Visionary. I highly recommend Visionary Eye Centre Sherwood Park!!
Very friendly and helpful staff! I would recommend Visionary Eye Clinic to anyone in the area looking for an optometrist.
Visionary Eye Center is fantastic all around. The Optimotrist and front end staff are professional and beyond helpful !!! Highly recommend them for the entire family !!!
The front desk staff were very friendly, professional, and efficient. They got us in on time for our exam and went through all the prestesting equipment thoroughly. Dr. Aujla was wonderful and very knowledgeable. I have not had an optometrist explain each step of the exam so clearly, it was truly appreciated as I really like to understand the results of all the tests. At the end of the exam we had Erin help us find frames, she helped us pick some great frames that we love. She was very kind and made sure we understood what we were getting with our glasses and the benefits of specific coatings. All in all a great experience!
I have never had such a great experience at an eye centre then I have here! Erin helped me pick the perfect pair of glasses and had exceptional customer service skills... to the point I got my brand new prescription glasses the same day as my eye exam! So happy with my new glasses and my new vision!! Thankyou visionary eye centre!!!
Friendly and fast service. Direct billing.
They were able to get me in quickly, everyone was friendly and knowledgeable. They had a great selection of glasses and my order came in quicker than expected!
Everyone there was super helpful in picking out my new glasses and suggesting great ideas. Glasses were ready just 2 hours after selecting the frames. Huge thanks to Jenna, Lisa, James and john for their help and wonderful service.
I'm very happy I decided to go look for new glasses at Visionary! I was helped by Shannon and was only there for about 15 minutes. She asked me a few questions about my style and picked out 3 awesome pairs right off the bat. She and the other staff were very knowledgeable, kind and friendly. I highly recommend going :)
The most welcoming and the friendliest staff! They’re always so accommodating and helpful. Best place to go if you need new glasses or contacts! They have a variety of lenses to choose from. One of the opticians, Erin helped me pick out a frame I didn’t even think would look good on me and now it’s my favourite glasses I’ve ever owned. They know the best frames that suits your face!
Excellent care there today by full team. They got me right in, following my doctor's visit at Synergy. My doctor wanted me to get an eye exam so I stopped in there, without an appointment. Within minutes I was getting my exam. They were very thorough and a follow-up appointment is booked. So convenient to have this service in the same building as my doctor. Very professional and caring.
Friendly, professional and knowledgeable. No long waits. Everything was sanitized.
Prices are expensive and pressure you into ordering and paying immediately payed 475 and found 2 comparable styles and prescription for 190-200 less with all the same bells n whistles ble light block matrix disappointing service
Greatest experience ever. Lisa was just a peach. Johnny was delightful beyond words and so fashionable. 10/10 would recommend.
I was extremely impressed with all of the staff, very friendly, knowledgeable and punctual !
I have been coming to Visionary Eye Centre since it first opened. The customer experience has always been superb. They always take care of all the little details - phoning to remind you of your appointments, being open and honest about costs, and never being pushy. Thank you!
Great service from everyone I've met there. And the frame selection is awesome!
The staff at the visionary eye Center were awesome. They took extra care to get my needs looked after and be sure I was satisfied.
Erin did a great job!!!
The service at Visionary is second to none. I'm always greeted with a smile and the staff is very warm and welcoming. I've dealt with Shannon on numerous occasions and she's always been extremely helpful. She has a great eye for what will suit your face and I've always been happy when I pick up my frames. They have a great selection as well
Always excellent personal service at Visionary! Erin is highly skilled and helps everyone in the family find the perfect frames.
This was my first visit and all the staff were very friendly, helpful, and prices were reasonable. I would recommend Visionary Eye Centre to others.
This place is amazing! The staff is so friendly and helpful. When we go for eye exams they play with our kids to keep them entertained. When I broke my glasses they put a rush order on a new pair for me and got it the next day! I can't say enough good things about this place!
I came here for some prescription sunglasses which they had a wide variety compared to other clinics. Jenna helped me and she was amazing! She was very polite and super helpful in choosing a pair. I recommend coming here as everyone is welcoming and friendly!
My family and I appreciate the quality of service at the Visionary Eye Centre in Sherwood Park for all of our optical needs. I highly recommend Dr. Aujla. She is patient, experienced and extremely knowledgable. Also, excellent with children and adults alike. As for frame selection, they offer a good range of price points, styles and brand names (happy to bring in styles for you if needed). Erin B. has helped us for years and consistently offers honest and helpful guidance when choosing frames for our entire family. We always look forward to seeing her and the staff for our eyewear needs.
Great service from the doctors and staff. Really appreciated how caring and patient they were with my kids.
Great place, friendly staff, informative doctors.
Was introduced to this place by a friend and they didn't disappoint! Dr.Baba was super attentive to my concerns and genuinely cares about her patients! I learnt more about my eyes in a single appointment than i have the last few years combined! Casey was also super helpful explaining my treatment process! All in all, everyone was super friendly! I'll definitely be recommending this place to others.
Awesome people. They are friendly, informative and patient. My daughter loves going to get her eyes done there.
Always wonderful coming back here to get all my vision needs taken care of! Thank you to everyone- Lisa, Casey, Jenna, James, Laura, Shannon, and of course, the doctors!
Shannon and Team were amazing! My experience was top-notch! I can't wait to get my new glasses and sunglasses - and see better!!!
I’m so glad I was told to try out Visionary Eye Center! Been with them for 4 years and I’m incredibly pleased with the great service I receive each and every time ! Thank you:)
I've been coming here since they opened, the service is amazing, they always help me pick out the best frames!
Always a wonderful experience at Visionary, the staff are so patient and kind when the whole crew comes in. Laura also goes above and beyond to help all of us find the perfect pair of glasses for each of us.
My spouse and I were each in line for new prescription glasses. When arriving we were greeted with a receptionist who took my info and then set us up with Audra. From then our experience was seamless. Between choosing frames, the initial exam, then the doctor herself and back to Audra for the purchase, it could not have been smoother. Audra also had plenty of knowledge and did not force and particular product, however, really explained what was good, great or bad for our lifestyle. Therefore we feel very confident we got exactly what we need for work and play. Thank you Audra!!! Highly recommended!!!
I come all the way from Edmonton just to see Dr. Delhon. She is so caring and super awesome. 5 stars!
I enjoy going to Visionary Eye Centre. The staff are personable, happy to assist with glasses, fittings, making appointments, and whatever else needs doing. They have some really great glasses to choose from. Dr. Delhon is a wonderful caring Optometrist, who takes her time to make sure you understand the questions that you have asked. I would recommend this business to anyone with eye needs.
Always a great place to go with an amazing staff
Erin was so helpful in picking the best fitting and best looking frames all while keeping my budget in mind; she did all the hard work for me! The eye doctor was extremely precise in correcting my vision. I can see so much clearer then with my last pair of glasses (which were from a different company). And my glasses came in really quickly! All staff are friendly and very helpful. Just a great experience from start to finish!!! Would highly recommend!!
Super friendly staff! All pleasant, and a great selection of frames! No wait time at all. I highly recommend Visionary.
Erin was more than wonderful in finding not one, but two perfect pairs of eye glasses for me. She went above and beyond to fulfill my needs and I am beyond happy with the service received at Visionary Eye Centre. Erin's thoroughly professional and "no-pressure" nature has allowed me to feel confident in my daily life, with the gift of vision. I know I made the right choice going to see her, and I will definitely be back for more– and I'll be recommending her to all my friends and family. Thanks again Erin, you're the best!
My experience was very pleasant The personnel were professional and friendly. the service was actually fun ! I would strongly recommend Visionary eye Centre ! Edmonton has hidden treasures - not only dinosaurs !!! From an Ontarian!
Visionary is my regular optometrist and they have always been very friendly and helpful. Today I needed an emergency eye exam, they were able to accommodate me quickly, diagnose and give me a prescription and direct billed the visit to Alberta Health. I was very impressed and so thankful they were able to help.
Great place, excellent customer service, great selection of frames. Drs prompt for appointments. No long waits. Love this place. They are quick to refer you to someone else if they suspect a problem they can’t deal with.
It's taken me months to write this review, of which I wish I could give 0 stars. I saw Dr. Delhorn in an emergency on a Thursday after taking my mom to the ear clinic at the wellness centre in the same building. My eyes were shaking, couldn't focus, and I told her I couldn't see text on the computers at work for three whole days before seeing her. She charged my insurance to perform the full excruciating eye exam, and brushed me off telling me it was "eye muscle strain". Well, let's just say the ophthalmologists at the Royal Alex Hospital said they wish they could "slap her" for saying that to me as there is no such thing as eye muscle strain... Dr. Delhorn brushed me off and told me I was fine. I wasn't fine. I spent the whole long weekend (Friday-Monday) with a bandana over my eyes, and then my eyes were pointing in different directions by Saturday night (literally, think of a chameleon) and I actually couldn't see. The following Tuesday, I saw my usual optometrist office in Edmonton, which thankfully gave me a free urgent exam, and they referred me to the eye clinic at RAH that day and I was fast-tracked through ER. Turns out, I was having my first ever MS episode, which resulted in optic nerve damage from not IMMEDIATELY being sent to the hospital. That said, if you're having eye health issues, don't see Dr. Delhorn.
Really impressed with this optical store!!! Everyone working is so friendly and lovely! Jenn and Johnny were wonderful at helping me decide on which glasses looked the best for my face! I ended up walking out with a pair of sunglasses and prescription glasses and I absolutely love them! Highly recommend Visionary Eye Centre for all your optical needs!
Customer service at Visionary Eye Centre is second to none. I had such a great experience there that I brought my sister and then my mother in to get expert help in choosing their glasses too. Erin has a keen sense for picking out just the right glasses to fit your face. My mom, my sister and I are all so thrilled with our glasses and the amazing customer service we received. Thanks to all the great staff!
Greeting from staff very warm and helpful. Doctor very thorough, informative, and knowledgeable. Would highly recommend to others.
This was my second time buying glasses from Visionary but my first time having an eye exam there. Doctor A was so great and knowledgeable! She took the time to explain my prescription and answered any questions I had. I was helped by both Shannon and Laura both were so great! Shannon took the time to pick out amazing Tom Ford glasses that I fell in love with. It was a quick turn around time to pick them up and Laura made sure they fit me properly before I left. I will continue to go here for my visionary needs. I also want to point out how clean the store is! They sanitized every frame that gets tried on and all the staff follow the Covid protocols... Well done Visionary!
Very friendly. I had someone greet me and help me find new glasses right away. Very honest opinions which is a huge help. A++ experience!
Went in for an eye exam. Came out with a pair of new sunglasses! Very good and friendly service.
Dr. Baba was extremely efficient and helpful, and answered all of my questions.
The Visionary is my eye glass place! Erin is amazing at helping me select all my eye wear, and that is so important because are eyes are the window to our soul, I always want to connect with the person I’m talking to. Wonderful place for your eye glass needs!
Always have the greatest experience with Visionary Eye Centre. The entire team upheld COVID protocols to the highest standard, and made every one feel safe and comfortable. Johnny, Shannon and Dr.Baba were all very personal, yet professional. The selection of eyewear was big and stylish. Visionary Eye Centre and their staff take pride in their work and it shows!
Very professional and welcoming
Great experience coming in for an eye exam after not having one done for a while. They walked me though the health insurance process so that I knew what I was getting into payment-wise, which I appreciated. I really like the frames we picked out too!
Had a great experience getting my eyes checked and picking out new frames. Thanks guys!
I bought 2 of my eyeglasses from Visionary Eye Centre. The prices were really good. The customer service by the Drs and staffs were simply amazing. They treat the customer as their own family. My family and I very satisfied with their service. Recommend this eye Centre to my friends and coworkers.
Love this place, Everyone is super nice , friendly and knowledgeable. Me and my family had a great experience. They have great selection of glasses with a variety of brands.
While at Visionary this past week, I had an excellent experience with all staff. They were warm and welcoming and the optician, Shannon, who helped me pick frames took her time with me and I never felt rushed at all. The staff is incredibly knowledgeable and made sure I knew about all my options in terms of lenses, etc. They have an incredible selection of both classic and unique frames and I'm so pleased with what I picked. Will definitely go back when I need new frames in the future.
Highly recommend Visionary...they were so helpful when I was purchasing my new glasses! I never felt rushed and I found so many stylish frames that I loved! Their eye exam was very thorough and the staff was all so friendly! Definitely the best glasses selection in Sherwood Park!!
Great customer service!
Our visit to visionary eye centre was fantastic! Jenna Matheson has gone above and beyond making sure the frames we chose are perfect for each of us. The staff are fast and efficient, what I thought would take a long time wasn’t long at all. I highly recommend visionary eye centre for all your optical needs!
Our family has been seeing Dr. Aujla for several years. Not only is their whole team friendly and professional, the level of care they offer exceeds expectation. From education regarding eye health to assistance with finding frames that we love, it is clear that the team aims to provide a positive experience every time. I also credit them with saving our son's vision through early diagnosis and referral to a specialist--5 stars isn't enough!
From start to finish, eye exam to picking glasses to picking up, every staff member is helpful and supportive, going over and above to ensure we are happy. We appreciate all you do!!! Highly recommend for all families.
I had acquired a new pair of glasses at another store. Primarily because my optometrist is located with this vender. DUE to Covid protocols in this store I had to wait over a week to get my my new glasses fitted. Sufficient to say the fitting was not satisfactory. I attempted to get a refit and was booked for another appointment ... not a happy camper to say the least. I had on occasion during visits for other medical requirements in the SINERGY center in the past and dropped by the VISSIONARY center for tune ups and cleaning of my ageing classes and was always received with smiles and a can do attitude. REMEMBERING this experience I took my new glasses over hoping for a DROP IN adjustment and within thirty seconds I was in the chair and a happy professional was adjusting my new specs. I had said earlier I would pay whatever fees they might require but I was quickly informed “no charge sir and don’t worry about the parking you will be out of here in a flash ... and I was. You can all rest assured my next purchase will be at this happy and professionally run store. OUTSTANDING and thank you to the professional staff at the Vissionary Eye Center in the Sinergy Centre.
I recommend Dr. Delhon for her through eye exams and Audra for her excellent advice on frame fitting and fantastic customer service. I refer everyone here!!!
Staff were friendly and very helpful when picking out my glasses and sunglasses. I found them knowledgeable with the products and more than happy to help!
Excellent service, Great staff! Everyone was patient and willing to answer my questions. Definitely a 5-start anyday!
Very pleased, super helpful and easy to talk to would recommend them to everyone I know
Love Visionary! The staff are great and so friendly! I was helped by Shannon who took the time, and had the patience, to let me try on as many frames as I needed to find the right one. (Which is a task in itself right now with having to disinfect each frame after each try on. I appreciated it as I can be picky.) But I found the perfect frame! Will shop here again for sure. Thanks again!!
Great service, friendly staff and a very thorough eye exam.
Shannon helped me with my glasses purchase. She was both friendly and knowledgeable and really made the whole process simple. I usually dread glasses shopping, but she was able to find me multiple frames. My biggest problem this time was narrowing it down and that NEVER happens. I will definitely continue to come to visionary to see Shannon. Thank you!!
I love this place! Best customer service ever! Jenna was amazing, knowledgeable and extremely professional. I love every pair of glasses from this place!
Their staffs are super friendly and nice. They are accommodating and go out of there way to give clients the best care experience. Will definitely be coming back for future eye exams or issues and would absolutely recommend this clinic to others.
Very friendly environment. The receptionist was welcoming as soon as you walk in, really brings a family feel to the experience. The optician was amazing, she took the time needed to really help me pick glasses I like and was happy with. Dr. Aujla was very thorough and explained everything well. Best experience at an optometrist I've had!
Amazing place, and even better staff absolutely so helpful the exerpeince all around was the best I've seen walking out of an eye doctor. Dr. Delhon was great and I felt confident in what she had to say/offer with all sorts of frames and brands it's awesome. Since then I have sent all my friends and family to them and they have loved it. For sure its the only place I'll ever go for my eyes.
When I walked in, I was welcomed to the store immediately. Very knowledgeable staff, especially Erin who had sold me a pair of Maui Jim sunglasses. She took the time to go through all the different styles and helped me finally decide on a sweet pair of sunglasses. Direct billing was a big benefit. Thanks again for all of your help!
Honestly I was a bit nervous since I have issues with anything near my eyes. coming here everyone was friendly and catered towards my issues with ease and made me feel comfortable. would highly recommend!
Visionary Eye Centre is hands down one of the best eye clinics I have been to. The service was excellent and efficient. Erin at the front was extremely helpful. She had me in to see the doctor for an eye exam and helped me pick out new frames that I absolutely love all within an hour or less!
Our family has been visiting the clinic since it opened. Everytime we walk out with great experience. Frames selection is always top notch and kept with the current trends. Knowledge and attention to detail is at high level.
Excellent service and friendly staff. I always feel my eyes and sight are well cared for.
The staff here are so warm and welcoming! We had to pick out my 2.5 year olds first pair of glasses, and Laura was amazing with him and helping us choose a pair that he will love
I would highly recommend this place to a friend. They have a pretty good selection of frames but their customer service is what sets them apart. My boyfriend and I deal with Erin and she has been nothing but great. She has such a positive energy, she’s always happy & extremely knowledgeable. You can feel her passion for the industry when you meet her. We have been to Visionary for glasses, prescription sunglasses, frame adjustments, and eye check ups and we have yet to have a bad experience.
Always a pleasure to get mine and my kids eye check up here every year. Very caring and very prompt. Highly recommendable
Our all family are going there. Everyone are so kind and professional, specially Erin
I have been wearing glasses me entire life. I cant say enough about the customer care I received at this clinic. Both Doctors were able to answer all my questions and made sure all of my needs were met. The opticians were extremely knowledgable and knew exactly what type of progressive lens I needed and what frames fit my small head . They also did the most amazing job at educating me how to use progressives because I had troubles for a couple days. But after visting them once they adjusted the glasses and assured me that any change in my prescription would require presistant use. After a few more days and wearing them all day long my vision has improved and theses are the best glassaes I have ever worn, my vision is incredible. Not to mention this clinic encourages adjustments and cleanings. I have been in twice to have them cleaned and they seem to really care about you and the condition that your glasses are in . You can tell that the staff are happy and the energy is so positive. Thank you again for caring.
The ladies were incredible what a difference comming to a real eyecentre over superstore eyecentre. Prices were incredible and they gave me a great deal I recomend this place greatly!
My experience here was fantastic! Everyone was so friendly and helpful. Johnny was fantastic and very accommodating
Sonia is very professional. The selection of glasses is tremendous and pricing is very competitive. Truly an excellent experience.
I had an awesome experience here! Everyone was so approachable, friendly and helpful, especially Johnny! He made the visit pleasant and stress free! Couldn’t recommend this place more! So happy with my eye exam and new glasses! :)
Friendly and helpful staff and Dr. Delhon is fantastic and very knowledgeable! My husband and will definitely be returning for our annual eye exams. They have an amazing selection of sunglassess as well!
The staff are all friendly and efficient. Easy to deal with and very helpful!
I’ve been going here for at least five years. The staff are always friendly. The eye exams are thorough which is important to me as I have glaucoma. This is also a very comfortable place to shop for new frames. I highly recommend Dr Delhon and staff.
wonderful people to deal with. Everyone we met was helpful and cheerful. Will definitely go back there!
I went for an eye appointment yesterday & was very happy with the outcome. The doctor answered all of my questions & even suggested that I shouldn’t get contacts since it would interfere with my close up reading abilities so they’re there to help people and not just to up sell things. Also, Audra was so friendly & helpful helping me pick new glasses and took her time, I didn’t feel rushed like I did in the past at other places so in all, it was a great productive experience ????
Fantastic service from front staff and optometrist. Super friendly and easy to talk to. The optometrist was awesome at explaining things to my inquisitive 12 year old who asked a billion questions. The optician spent a lot of time with me to find the right pair of glasses. A part from the many styles to chose from and the amazing service, the eyewear is a little pricey. The frames and lenses are of high quality and you won't be disappointed.
Went from a 5 star, to 2 star, back to a 5 star review. Very friendly staff and great doctors. They are great with young kids and treated us well while we were there. Unfortunately a couple weeks later I called back with some concerns about my eyewear and contacts and the follow up service was less great. I was not properly given all my options when choosing new lenses and also was misled regarding what certain coatings do with the lens. Overall I was left with a poor experience. After being contacted by Shannon regarding my experience, we were able to rectify the problem of the miscommunication and they went out of their way to correct my problem. I can easily say I would recommend them once again.
Very friendly staff. Gave us a great deal on our eye wear after shopping at another store for years. Was a good experience and would definitely recommend this eye wear facility
The best doctors & most helpful staff. The latest styles in frames in Sherwood Park!! The reviews speak for themselves!
Great selection of glasses with traditional and trendy styles. Johnny and Jenna were really friendly and helpful with choosing a new pair of glasses that suited my face. After getting a feel for what style I was looking for they pulled a few pairs and gave honest opinions on what did and didn't suit me. They were spot on with their first choice! I've had my glasses for just over a month now and I have received many compliments and I'm really happy with my purchase.
They were very patient and great with my kids. Highly recommend.
Great service and tons of selection. I highly recommend coming here.
I recently had a wonderful experience at Visionary Eye Centre. Johnny was very helpful and friendly in welcoming me for my first visit here. Laura assisted me in finding new frames and I was able to find the perfect one on my second try. I had Dr. Aujla as my optometrist and she was very knowledgeable and answered my questions thoroughly.Thank you to all the staff for such a pleasant and safe experience!
I have been going to Visionary Eye Centre for 4yrs now, I have never been disappointed. Dr. Aujla is a amazing Doctor she is very personable and takes her time with you and Very thorough.The Ladies that work there are also fabulous.....Erin is always very helpful with a great personality ????. Kim is also amazing, very helpful as well. The girls at the front desk so nice and helpful. I would definitely recommend Visionary Eye Centre.
I'm really pleased with the service at visionary. The ladies here have been very patient and understanding. I've just recently started wearing glasses/contacts and they've made this transition a lot easier for me.
I had never been here before last week and wow! The service was great, they got me in nearly immediately and upon subsequent visits they both helped my eye and even bought me a coffee and validated my parking. In and out quickly with great service. I know where I’m going for my next visit and frames ????
Great experience with friendly staff and optometrists!
Visionary Eye Centre has fantastic staff! From the receptionists to the optometrists they are all very personable and helpful. They take time with each client to ensure that you are getting the right frame for you and they have a wonderful range of frames and sunglasses available for all members of the family! They go above and beyond for their clients and I highly recommend them!
This place is heavily focused on pressure sales. The eye exam seemed to go alright, but after that, it was all about purchasing a pair of glasses. The optician/secretary or whatever her role was, was dumbfounded when I asked about getting extra coatings on the lenses (e.g. Crizal), showing a major lack of knowledge about a basic product that can be seen in TV commercials. Pressure sales are one of the biggest turnoffs of any company. This place gets 2 stars only because it was clean and had a decent selection of glasses. But bad customer service can ruin all of that.
I was having a lot of issues with my eyes so I called this office, they were able to get me in quickly, the receptionist was very friendly and helpful. The doctor I saw took her time and did a really great job of explaining my eye health to me. I found out I needed glasses and the optician who helped me made the process fun and easy! I will definitely be coming back and recommending this office to my friends and family!
Visionary was so accommodating and helped me out even though my warranty had expired. They worked out something to help me. I really appreciated it. They are very friendly and professional. Would recommend.
There very good with glasses and there employees are so sweet
Wonderful experience here at Visionary Eye Centre! Would highly recommend!! Dr.Delhon is wonderful, she is an awesome doctor and great with any questions you may have. I believe she went above and beyond ensuring I left feeling comfortable with my new prescription. Erin is phenomenal up front! She is extremely friendly, welcome and wise. You can tell that she is working with you, ensuring you find the BEST frame possible and not just telling you what you “need to hear”. Great experience and I look forward to future appointments and business with Visionary :)
Staff was friendly and very accomodating
Staff was efficient and friendly. Dr was very helpful
I have been a patient of Visionary Eye Centre for quite a few years now and I’ve always received the very best of care. I like that my Doctor tells me truthfully where my eyesight has problems and assists me with making changes.
I was recently introduced to Visionary Eye Centre from a friend and I wish I would’ve came here sooner! Johnny was super friendly and very helpful. Overall I’m super happy with my new contacts. I highly recommend coming here!
Customer service was outstanding!! Helped so much with our benefit coverage. Go to this business you WILL not regret it.
Truly had a great experience with Visionary Eye Centre at Sherwood Park. Johnny was friendly and accommodating! He made sure we were taken care of. I appreciate Laura who was really patient with offering different options for me. Thanks to Dr Baba as well! As always, I love that there’s a wide variety of frames to choose from! ????
Customer Service is awesome. Staff are very helpful and friendly.
We booked eye examination at first they were nice and ok but after they realized that we dont want to get frames and lenses from them they completely changed attitude and making unsual faces to us, they made us feel unwelcomed just because we already got frames and lenses elsewhere.We felt we where rushed in the examination too.We paid them for service/eye exam we alteast deserved to be treated like decent human beings .Will not come back !!!!
Our family has been going to Visionary Eye Centre for 5+ years. They are extremely welcoming, professional and personable. The staff are so wonderful with children and have a genuine passion for their work and helping clients. Great selection of frames and products to choose from!
It couldn’t have gone better! Staff was super friendly and helpful in helping me choose my frames by giving me their opinions. I had my frames chosen, tests done and glasses in hand all in the same day. (If they have the lenses in stock they’ll have them done within 2 or so hours) highly recommend! Thank you Dr. Aujla, Laura, Shannon and James
Very professional Doctors and staff was extremely helpful. Felt comfortable from the moment I walked in. Selection of frames is great too!
Dr. Delhon was amazing for the eye exams and Shannon made our shopping experience rememberable! We got our new glasses in under 2 weeks! We would highly recommend Visionary Eye Centre for all your vision needs!
Great professional service. Made finding a new pair of glasses super easy. Special thanks to Mariam, Jenna, and Johnny! They were so helpful. Highly recommend!
The staff at Visionary Eye Centre went above and beyond to create a warm and welcoming environment and provided the best eye exam experience I have ever had! Jenna was extremely supportive and patient with me while trying on a ton of frames while picking out my glasses. Johnnie made me feel very welcomed and he was very professional during the pre-exam. He went out of his way to happily answer all of my questions regarding insurance. Dr. Delhon was very friendly and professional during my exam. Fantastic service, I would highly recommend this clinic to everyone!
The staff at this clinic are phenomenal. They are so efficient and got me in for an eye exam right away. Both Dr. Aujla & Dr. Delhon are so personable and answered all my questions. The receptionists were able to direct bill my benefits when other clinics couldn’t. The best part was dealing with the opticians. Miriam was able to understand my face shape and colouring. She has a true talent on selecting frames that fit me instantly. Not only is the frame amazing, But prescription is clear and these progressive lenses took no time to adjust too. What I love most about this clinic is that I am able to get cleanings at any time and adjustments always complimentary. I will recommend this eye clinic to everyone I know.
The 2 doctors I saw, to treat my emergency eye issue, were amazing. Following a change in RX, I proceeded to purchase new eyewear (regular and sunglasses). The staff were very helpful on both occasions. So happy my daughter recommended this place! Thanks!
I had a great experience here! All the staff were very friendly and welcoming. Dr. Delhon conducted my eye exam and Shannon helped me pick out a pair of glasses, which was difficult for me because of the great variety. I couldn't have asked for more. I highly recommend this eye clinic!
Love coming here. Great service for the whole family. Dr. Delhon is great with the kids making the experience positive and quick. Erin Borwick picked out glasses that were a perfect compliment for my face. If you want professional friendly service, this is the place.
I have been seeing Dr Aujla and her staff for several years and have always been provided with excellent advice and service.
Went in to browse for some glasses, the staff was so inviting and friendly! The selection was beyond what I expected, so many stylish frames, I will definitely be back to purchase my favourites! This place is a gem in Sherwood Park and I will be going to Visionary for all my eye care needs from now on
I cannot say enough about Shannon and Dr. Delhon. They were on time and very efficient without compromising amazing service. Everyone we met there was very friendly and helpful! Keep up the great work!
Staff were friendly, knowledgeable and honest.
I had a wonderful experience at Visionary! Staff were friendly, and Dr. Baba was super thorough! I got new lenses put into a previous frame of mine and it was done the day of! Would recommend!
Dr. Delhon was very caring and thorough during the exam. Her expertise and professionalism will have me return for years to come. I am very comfortable in recommending friends and family.
All of the staff were very friendly and professional. I was very worried about my eye issue but Doctor Baba was very calming and informative. Thank you for such excellent care.
My visit was some time ago but i felt it was important to give some feedback. While getting vision checked the machine you look into to check your vision kept fogging up. This occurred as different lens were being used to check vision. The room was cool which i can assume was part of the issue along with putting warm moist eyes against a cool machine. It was frustrating to me and the optician. After wiping the lens 3-4 times the frustrated optician put a different screen/ lens for me to look at, asked me if it was clear and that was it. It was the quickest eye check in my 40+ years of wearing glasses. The front counter staff are good and respond appropriately to questions. There are much cheaper options for purchasing glasses so don't feel that you need to buy glasses here. I'll be trying another facility just to see what's out there.
Excellent staff, very knowledgable. Great variety of products. Highly recommended!
Great people work there.
I had an excellent experience at visionary eye centre! Shannon and the rest of the staff were very helpful and made getting a new pair of glasses a breeze.
I tried Visionary Eye center about 3 years ago and haven't looked back. I went in looking to find some new frames and the staff were really great with helping me chose what looked best on my face. Not to mention my prescription kept rapidly changing and the doctor did everything she could to ensure I was comfortable in my new contact lenses and glasses. Keep it up!
Had a magnificent experience with Shannon F. My glasses are perfect, I love them. Will be back for sure!!