Reviews of Red Deer Eye Care Centre (Ophthalmologist)

Kerry Cunningham

My experience with Renee Cummings (Optician and contact lens practitioner) was top notch. She was thorough, she listened and she was extremely knowledgeable. She wasn't happy until I was happy. I would recommend her services!

BLT

The doctor was funny and made me feel really comfortable during the exam. We discussed a few family issues we have had with eye disease, and he answered all my questions, putting my mind at ease.

Kohen Rea

Excellent Place! We love Dr Hesterman!

Jane Rowley

I've been a customer of the Red Deer office for many years and up until recently have always been treated with courtesy and professionalism. My recent visit, however, gave rise to several concerns including privacy and protection of my health care information, poor customer service, and lack of comprehensive and timely optical services. I left feeling disrespected as a person and frustrated as a customer. Would not recommend.

Daniel Allers

Red Deer Eye Care is a fantastic facility with top notch staff and professionals. Highly recommended.

Jennifer Gouldie

I have been going to Red Deer Eye Care for over 35 years. The staff at Red Deer Eye Care Centre are always very welcoming every time I walk into the door. I am always greeted with a smile. Our appointments are always on time and the staff is very organized and professional. I highly recommend Red Deer Eye Care Centre.

Dwight Hickey

Horrible receptionist.

Wendy Johnson

yes, everyone was pleasant & helpful

George Kitchen

Pleasant reception, efficient and personable technicians, qualified and personable eye doctor Overall I a pleased completely with your service and that of your staff Thank you George :-)

Helen Nothof

I had excellent care as always. I have been coming to Red Deer Eyecare over 25 years, even when I lived in Calgary and even now that I live in Edmonton. The staff are awesome and they always help me pick out frames that are flattering. My prescription is always perfect. I tried a different place once in Calgary, spent over 2000.00 and couldn't focus with the lenses they put in. It was a huge fight so I went back to Red Deer Eyecare. I will always make the trip because I have always been satisfied with the whole process. They make it a fun experience.

Mike Alan

After seeing multiple doctors for my dry eye, Dr. Syrota is the one who finally got me on the right track to healing and getting me the help I need. Can't express my thanks enough for the care I've received at the Red Deer Eye Care Centre.

Wendy Davies

I appreciate that my doctor has my vision needs and eye care as a priority. I also liked that I didn't have to wait when I arrived. Many other years I have rushed to be on time and then had to wait 15 or 20 minutes to begin the exam. I purchased contact lens.

Dale Haigh

These guys are great!

Jock Mackenzie

Excellent care!

Dawn van der Ende

Red Deer Eye Centre is an excellent facility! We as a family have been patients for many years and are always satisfied!!

Shelby Dixon

Very helpful, thorough and caring.

Randy

Always got my glasses here. A decent amount variety of glasses Friendly staff. Pretty expensive cost for an eye check. Just saying

Richard Adamkewicz

Consistently professional over the years

Teresa Levesque

I have never in my life, felt so disrespected!!! I left fuming & mad. The service is absolutely very poor. I regret ever going there. For the kind of money people pay for their glasses these days, good service should be included in that price!!! I'd be embarrassed, if I treated customers the way I was treated a today. Piss poor service.

Pat Coderre

I have been going to Red Deer Eye Care Centre for years and have always felt respected and genuinely cared for. Dr. Lund and his staff do a thorough checkup for me each year and explain to me what results mean. They diagnosed my glaucoma and got me referred to a specialist for treatment. When I had unusual symptoms in my eyes they got me in right away to be sure it was nothing serious. Again, there was a wonderful explanation and teaching about my eye health. The staff who help me with contac lens and glasses are also professional and helpful. I would highly recommend Red Deer Eye Care Centre to anyone looking for help with their eye health.

Sara Clutton

The front desk was very knowledgeable and friendly and answered all the questions I had. Would recommend

janice armsworth

absolute horrible customer service , i have never in my life ever experienced receptionists to be rude this condescending to their customers , i under stand the world we live in right now but that give no one to judge another human or be just plain rude with words what ever their circumstances or finances are to make some one feel like they are less then a human being, is not fitting for a company or a good look you might want to change a few things with in your company i was coming in today for glasses for me and my husband but will not be using your services ever again after what i saw and heard today......oh i am very much was your patient and my husbandand we have been on and off for a few years, so nice to play that on a review instead of just apologizing for what you did to one of your patients that we witnessed and the manager knows all about it.

Mark Gavin

Worst experience ever horrible customer service and pathetic management they sure font know how yo properly speak to anyone or how yo treag customers with respect funny how its ok fir their staff to give attuide and be disrespectful to customers but soons rhe customer stands up for him self hes the bad guy really sad and pathetic if u ask me hiw u can allow ur staff to throw rude attuide at customers when they simply had a few questions

Grant

Great Doc, great place!

SherriLee Ross

Made an appointment previous to going. Walked in and no wait. They also book if you want to browse eyeglass frames, no walk ins. Very meticulous about health protocols during covid-19

Gaspastor

Always professional, never rushed. Made sure I got the best value for my money. Could of possibly got the glasses a bit cheaper, but the service and follow ups means more to me than the saving of a few dollars. Especially for complex eye issues, this is the place to go for the best service and quality.

Donald Boucher

Always very friendly and knowledgeable

tori watch

Absolutely the best staff!!!! The front desk is so knowledgeable and very friendly. I had some questions regarding lasik surgery and they knew all the answers :) The place was very busy but the staff took their time with me to make sure I had all my questions answered and then some. I have always heard wonderful things about this office and now when I need my next exam, I will be def. going here. VERY PROFESSIONAL!!!!

Brian Anderson

I had the opportunity to work with Red Deer EyeCare Centre...very professional and friendly...thank you Red Deer EyeCare....

Holly Toker

Dr. Hesterman at Red Deer Eye Care Centre has been my optometrist for about 17 years now. Dr. Hesterman and the staff are fantastic! I have a bit of a complicated vision history and they go above and beyond to accommodate me and my family. I couldn't ask for better service or for a more understanding optometry team.

BRUCE THORNE

EXCELLENT CARE IN EVERY RESPECT

Jesse Mcnaught

Horrible place can't accomodate a working man. Try my best to get in when I can to appointments well working and then finally when I know I can make an appointment they would not accomodate one of my requests. No hold on maybe we can help a guy out just hung up and bye. Been with them since I was 16 spent alot of money and time and no appreciation