I used them to handle the sale of my house, they withheld $1340 as part of the sale until the fuel oil tank was topped up. My realtor told me that the lawyer handle the top up, and the realtor told me there was nothing else i needed to take care, and then notified me at the last minute that this needed to be done, which it was promptly taken care of. The receipt was then emailed to the lawyer handling my account, and was even sent as a reply to the very email requesting this receipt. This email was ignored, so i sent another one a couple weeks later, this was also ignored, as was the one sent after that.
Three months after i was supposed to get my money I called and the lawyer acknowledged receiving my emails, I guess ignoring clients is standard procedure T.A Firth. Anyway they then claimed to have "trusted me" and claimed to have given me all the money that i was entitled to for the sale of my house. I asked if they could provided proof of this and they said they could email it to me and i would have it in about 30 minutes, that was over a week ago. My bank records clearly show that the money deposited by T.A. Firth is short this amount, honestly you have to question the competence of those employed here is they assume I wouldn't spend the 60 seconds to look this up on my phone with online banking, I did and what was deposited into my account was short.
After this I called back and asked to talk to whoever was in charge of the lawyer handling my account as I have worked with people who suffered from substance and gambling addiction in the past and the excuses given to me range eerily similar, and given the stress caused by the current Pandemic this seemed like a more likely explanation as the only other explanation is a staggering level of gross incompetence. Now as I right this is has been close to another week with zero response from the OFFICE MANAGER.
SOMETHING IS FUNDAMENTALLY WRONG with this office, it has been OVER THREE and a HALF MONTHS and I have still not received all my money. The only thing I have been given is the type of excuses commonly used by addicts, and can be easily disproven by simply checking my banking records.
AVOID AVOID AVOID