Reviews of Bessette Notaires (Notary Public)

Pierre Aube

Also worst experience of my life. We showed up maybe 10 minutes late on a thursday at their office due to heavy traffic and it was obvious that the notary was anxious to leave for the week end as they are off on fridays. Sometimes the notary was standing up while working with us and showing a bit on impatience when we had questions . They made us sign the contract (bought a condo) without having all the info from the association of the condos and also without a certificate of localisation. We filed a complaint for malpractice to the association of notaries but of course they sticked together and the complaint was denied. If she would have checked with the association of condos to see if everything was OK, she would have find out that some units of those condos have water leaking issues. Now we are stuck to pay an extra $5,500.00 for the next three years for repairs. We now have to go to court against the person who sold us that condo. Had she done her work professionally, we would have negociated the price at lower price to compensate for those repairs.

Melanie benoit

(Translated) Every time I did business with notary Bessette always great job (Original) Chaque fois j'ai fait affaire avec notaire Bessette toujours excellent travail

Andrea Coccia

Excellent service!

Roxane Marquis

(Translated) It's the best company. Do not hesitate to contact them. 5⭐ (Original) C'est la meilleure entreprise. N'hésitez pas a communiquer avec eux. 5⭐

Melissa Drysdale

(Translated) Great service! (Original) Super service!

Madeleine Raymond

(Translated) Exceptional service (Original) Un service exceptionnel

Cynthia Vigneault

(Translated) One of their notaries made a serious title fault that led to significant monetary damage for a client (real estate broker here). I do not recommend their services since the problem is still not solved and we must hire a lawyer to try to be compensated. ATTENTION if you have a more complex transaction, succession, etc... (Original) Un de leurs notaires a fait une faute grave de titres qui a menée à un préjudice monétaire important pour un client (courtier immobilier ici). Je ne recommande pas leurs services puisque le problème n'est toujours pas réglé et nous devons prendre un avocat pour tenter d'être dédommagés. ATTENTION si vous avez une transaction plus complexe, succession,etc...

Ric V

(Translated) Perfect service, our advisor is really attentive to our needs and makes things REALLY easy. Well done! A1, I recommend to everyone (Original) Service parfait, notre conseillère est vraiment attentive à nos besoins et rend les choses VRAIMENT faciles. Bravo! A1, je recommande à tous

Emilie Lamarre

This notary was recommended to us by the realtor who sold us our home. What a huge disappointment! Approximately $200 less expensive then the average notary but the time and energy we waisted chasing after Bessette Notaires to get basic question answered and simple mistakes correct was unreal. Calculations were done incorrectly, after several emails and phone calls it took over 3 weeks to get a reply, only to get conflicting information. Ultimately there was no resolution. Bessette Notaires did not fill out our morgage requirements causing us to pay penalties with our lender.

So Go

(Translated) Excellent service! Professional and efficient! Thank you! (Original) Excellent service! Professionnelle et efficace! Merci!

Delphine Gaudin (Delphinosaure)

(Translated) Double check all calculations during a real estate transaction. Some "details" had been forgotten during my real estate transaction, luckily I noticed this before the signing! In addition, they are quite difficult to reach in the event of a problem, and Me Marie-France Bernier's assistant is downright rude on the phone. In addition, she refused to help me on my first call by asking me to see the city (which I had already contacted), when I needed a document that only the notary could provide me. I would have done better to contact Me Bernier directly by email, who was available and responded quickly. In short, I only recommend halfway, the service is quite poor. (Original) Revérifiez bien tous les calculs lors d’une transaction immobilière. Des « détails » avaient été oubliés lors de ma transaction immobilière, heureusement que j’ai remarqué ça avant la signature ! De plus, ils sont assez difficiles à rejoindre en cas de problème, et l’assistante de Me Marie-France Bernier est franchement désagréable au téléphone. En plus elle a refusé de m’aider lors de mon premier appel en me demandant de voir avec la ville (que j’avais déjà contacté), alors que j’avais besoin d’un document que seul le notaire pouvait me fournir. J’aurais mieux fait de contacter directement Me Bernier par courriel, qui, elle, a été disponible et m’a répondu rapidement. Bref je ne recommande qu’à moitié, le service est assez bancal.

Javad Soltani Rad

I had the worst experience with this notary. We finalized our property purchase three months ago there and everything was ok up to that point. After a long time I didi not receive my documents and deed and after many follow ups I realized they sent it to a wrong address. Since then I contacted them by phone and email many times, to send the document to my address, no response or answer, they only care up to the point they get your money. It is 3 months from my sale and I dont have any documents or proof the building is under my name. Still in the municipality and building everything is under the previous owner name and I dont have any proof the unit is mine. Worst part is that no one answers you, no response to phone calls, no response to emails.

hugo bernard

(Translated) I have made 2 transactions in the last year and am very satisfied with the service and reasonable prices (Original) j ai fait 2 transactions dans la dernière année et suis très satisfait du service et des prix raisonnables

Nancy “Taty” Chartier

(Translated) Despite the pandemic, the Bessette team have put in place an efficient and simple electronic procedure to conclude our sales, purchase as well as will and incapacity mandate transactions. I also like the good humor of the notaries with whom I deal. (Original) Malgré la pandémie, l'équipe de Bessette ont mis en place un procéder électronique efficaces et simple pour conclure nos transactions de vente,achat ainsi que testament et mandat d'inaptitude. J'ai aussi aimer la bonhumeur des notaires avec qui j'ai transiger.

Gerald Ste-Marie

(Translated) I must say that the service was out of order and that I am very satisfied with the answers to my questions. I recommend (Original) Je dois dire que le service était hors père et que je suis très satisfait des réponses apporter à mes questions. Je recommande

Paul Vachon

(Translated) Excellent services, very professional. I was accompanied at every step and all my questions were answered. Thank you! (Original) Excellents services, très professionnels. J'ai été accompagné à chaque étape et toutes mes questions ont été répondu. Merci!

Lys P

(Translated) Great service and very efficient even in Covid times! Thank you (Original) Super service et très efficace même en temps de Covid ! Merci

eric laberge

(Translated) I went to the branch to have an appointment for an estate. The receptionist tells me to call and give me the notary's card I call leave a message and i never heard from her a big lack of professionalism a return call would have been the least of things (Original) Je me suis présenté en succursale pour avoir un rendez-vous pour une succession . La réceptionniste me dit de téléphoner et me remets la carte du notaire J appelle laisse un message et je n ai jamais eu de nouvelles un gros manque de professionnalisme un retour d appel aurais été la moindre des choses

Sebastien Giroux

(Translated) very much above their work they charged fees without having the papers that we requested and they do not base their work to find other paper that would be supposed to be them doing it. if you want no problem go not to the besette notaries to look for another firm. especially since he likes the volume better than the quality;) (Original) très dessus de leur travail ils ont chargé des frais sans avoir les papiers qu'on a demandés et il fond pas leur travail pour trouver d'autre papier qui serait supposé être eux qui le fasse. si vous voulez aucun problème aller pas au notaires besette chercher une autre firme. surtout qu'il aime mieu le volume que la qualité ;)

samir saheb

(Translated) Excellent service. (Original) Excellent service.

Fa Wa

They required a certified translator. We provided one and they still dropped the file without any explanations at the last minute. Unprofessional and horrible experience.

Tim R

Excellent service! Highly recommended!

Marc-André Tremblay

(Translated) Usually, we delayed the sale for 20 days. And charged $ 75 for managing their bank account. to finally go and deposit a check at the counter in my Desjardins account because I didn't want my RBC specimen .... In 2021, we signed a video conference but went to the counter. I do not believe it. = basic hold for 7 days. Worse, I understand the basic withholding, a stranger will deposit a check in your account 400km from your branch ... Having been informed I would have picked up my check at their office and deposited it where I want. Worse for the transaction, I am informed of all their fees and deductions once the sales contract has been signed. Worse in addition, we tried to charge me the costs of moving and monitoring the new owners. BAD EXPERIENCE. Bank transfer the gang !!! We are in 2021 no restraint .... (Original) Ben ordinaire, on retardé la vente de 20 jours. Et chargé 75$ pour gestion de leur compte bancaire. pour finalement aller déposer un chèque au comptoir dans mon compte Desjardins car ne voulait pas mon spécimen RBC.... En 2021, on a signé en video conférence mais sont aller deposer au comptoir. J’en reviens pas. = retenue de fond pour 7 jours. Pis je comprends la retenue de fond, un inconnu va deposer un chèque dans ton compte a 400km de ta succursale... Avoir été informé j’aurais été chercher mon chèque a leur bureau pis je l’aurais déposé ou je veux . Pis pour la transaction, on m’informe de tous leurs frais et retenues une fois le contrat de vente signé. Pis en plus on a essayer de me charger les frais de déménagement et surveillance des nouveaux propriétaires. MAUVAIS EXPÉRIENCE. Virement bancaire la gang !!! On est en 2021 pas de retenue....

Jean-Simon Leduc-Legros

(Translated) Unprofessional service. In addition, I left a message for Ms. Bessette and no return call. I will surely make a complaint to the association of notaries. (Original) Service pas professionnel. De plus, j'ai laissé un message à Mme Bessette et pas de retour d'appel. Je vais sûrement faire une plainte à l'association des notaires.

Carlos Romero

(Translated) Excellent service and availability. Value for money, incredible ???????????? (Original) Excellent service et disponibilité. Rapport qualité prix, incroyable ????????????

Walter Diaz

(Translated) Courteous, efficient and very professional service! I recommend Bessette Notaries! (Original) Service courtois, efficace et très professionnel! Je recommande Bessette Notaires!

sanaz boroujerdi

Worst service ever, several mistakes happened, you must explain them 3 times and even after that nothing changed, we signed mortgage papers and the day before final signature, they called and tell us that seller doc is missing and we must wait for unknown period of time. They don’t verify the document before , they are not organized, avoid them.

Francois Nguyen

(Translated) They are good at putting up with last minute mistakes and they will really force themselves into it, but why are there mistakes from the start? Our real estate transaction was rather complex and we had the added stress of dealing with the notary's errors. Several times it was necessary to change the same error which was repeated on several different documents. An important meeting we had taken time off from was canceled at the last minute for no reason, without warning. The deed of sale was done without the notary assigned to our file because after an hour of waiting he just never showed up for the online appointment. It is sure that each time they accommodated the situation. Errors were fixed when pointed out, they stayed after office hours to accommodate the phantom meeting, and another solicitor took the place of the original solicitor, but it still looked bad and we lost several hours of work. waiting for them to sort out their organizational problems. (Original) Ils sont bon à accommoder des erreurs à la dernière minutes et ils vont vraiment se forcer à cet égard, mais pourquoi est ce qu'il y a des erreurs dès le départ? Notre transaction immobilière était plutôt complexe et nous avions le stress additionnel de gérer les erreurs du notaire. Plusieurs fois il fallait changer la même erreur qui se répétait sur plusieurs document différents. Un rendez-vous important pour lequel on avait pris congé avait été annuler à la dernière minute pour aucune raison, sans avertissement. L'acte de vente s'est fait sans le notaire attitré à notre dossier parce qu'après une heure d'attente il s'est juste jamais pointé au rendez-vous en ligne. C'est sur qu'à chaque fois ils accommodaient la situation. Les erreurs étaient réglées quand soulignées, ils sont restez après les heures de bureau pour accommoder le rendez-vous fantôme, et un autre notaire a pris la place du notaire originale, mais ça paraissait quand même pas bien et nous avons perdus plusieurs heures d'attente pour qu'ils règles leurs problèmes d'organisation.

K G

Bad service.

Éric Mireault

(Translated) Very good and courteous service. Despite the pandemic, everything went quickly and efficiently. They are real professionals. (Original) Très bon service et courtois. Malgré la pandémie le tout s'est déroulé rapidement et efficacement. Ce sont de vrais professionnels.