Reviews of CAA (Canadian Automobile Association) (Notary Public)

Mike Oxlong

Good to have, you never know what can happen.

Rick Lush

this a awesome visit,it was a great decision to switch with CAA,hope it continues on in the future.

carson w

(Translated) Various types of insurance (Original) 各类保险

Lauren MacNeil

We had an absolutely fantastic service from CAA this morning! I spoke with Nicole when I initially called who was incredibly pleasant and helpful. We called from within Charlottetown. We were having issues starting our car in a parking lot on University Ave, and figured our battery was dead. 5 minutes (which I still can’t believe) after I made the call, Paul showed up to help. Paul was amazing, informative, and gave us all the options we needed. He also wore a mask and was very vigilant about Covid guidelines. After running some tests he said we needed to replace our battery. He said we could wait and shop around for a deal elsewhere but we decided it was best to do it sooner than later. I don’t know how long it usually takes for a battery to be replaced, haha, but he did it within 20 mins! We are truly amazed with the service we got today. Thank you so much to Nicole and especially Paul. I don’t think it could’ve gone any better today!

Yash Mistry

Good customer support on call

SIZZLER BBQ CATERING Bruce MacPHerson

Kevin Towing was awesome

Edward Doucette

Amazing service, prompt response

Tina Boutilier

Always a pleasant experience..drivers are nice and courteous.. Willing to help... respectful....from my experience always earlier than expected...which is great.thank you CAA.

Troy Stoddart

Great protection, saved some money. Great to deal with, very friendly and helpful.

Vintage Volks Guy

Called them to get an auto quote. Got placed on hold... After 90 MINUTES on hold I GAVE UP and HUNG UP. Talk about ridiculous!!! No means to leave a name and number for a call back - just have to sit and listen to same message every two minutes to have patience. I guess they're not wanting new business.

Steve Buell

Great service! Very helpful staff. Will be using their service again for my insurance and travel needs.

Andrew S “Clyde” Malone

Always show up when I call.

A Martin

Called to cancel insurance for one of my vehicles. Spoke with an agent after being on hold for a few minutes. As soon as I mentioned I needed to cancel insurance for a vehicle, I was "transferred" where I waited on hold for 90 minutes before an agent answered. No call back service, no estimated wait time, just waiting in limbo, listening to the same 20 second clip of music and " Thank you for your patience" message over and over and over........I couldn't help but feel that CAA was hoping I would just hang up. For goodness sake, at least get a call back service, that wait time is completely unacceptable...On a positive note, the agent was very pleasant and helpful and everything completed in about 3 minutes.

Marc B

Tow calls are to small a distance

Barbara Joslin

Checking travel rates

Jocelyn Fay

Never let you know of any discounts or perks of this association

Morgan Jackson

Just signed up with them,got really good prices on basic auto insurance.agent was awesome and super helpful.

Valfaye Shaffer

Quick, very kind. Exceptional customer service

Nuno Serrenho (Nuner)

Not the best experience the first time I called but totally saved me from a long night on the side of a dark road a few days later.

darren “hammer head” hitchcock

Great service. Awsome people to talk with.

Gregg Hargrove

Fast, precise and reliable.

Elaine Perry

Called CAA last evening for roadside assistance and after waiting an hour no one showed up to assist me with unlocking my car to achieve my car keys. Had to call a family member

Joe Kippax

The tow truck driver was amazing!

Myrlane Ball

Accomodating and helpful.

Madison Walsh

The secretary was incredibly helpful, helped me figure out who I needed to talk to as a first time buyer and helped set me up. She was also super friendly and helped me feel less nervous. Phenomenal job by her! However, the agent I was transferred to was unfortunately very unprofessional. While trying to figure out information on insurance plans, she told me I should google it and hung up without saying anything.

Susan Mcaskill

Great service.

Cathy Fedurko

Great customer service

Terry Muller

Called was transfered waited 20 minutes and was unable to get a qualified person to answer questions about insurance coverage

vatsal patel

Not good at all, I won't recommend it to anyone they gave quote of $1200 for a month. I wasn't buying plame or something it was just car.

Tim Sock

Great service and rates for home and auto insurance but they also do travel insurance and travel bookings. They also have a very awesome roadside Assistance Program at great rates.

Al Forbes

Great service.

trish shirley

Great...was quick ..and friendly. Needed air in a flat..and the service person checked all 4 tires after taking care of the one in question...I appreciate that very much... Thank you !

Tracy Day

Awesome great service

Patrick Walsh

Fast. Language barrier. Local services horribly disconnected system.

Tracy MacDonald

We came in to renew our Auto Insurance and the Agent, Drea, was kind and efficient and got everything done quickly.

Carla Macdonald

Very helpful staff!

chris weeks

Great got my photos for my passport here. Also have been a caa member for years

Brenda MacDonald

good service for a good price.

Kevin Matheson

The agent I spoke with was very helpful, thanks .

Shawn Robichaud

CAA is the best! Got me out of many a jam! Threw in some PB to boot! ????

Nicholas Lamacchia

Fantastic customer service here! Dreea was so helpful with all my questions and efficiently moved me through the process.

Blair Mackinnon

So far I'm very impressed with the service!!

Christopher Nagel

Called them 3 times today… Wait time on call 1- 1hour and 40 minutes (fell asleep while on hold). Call 2- 50 minutes. Call 3- 65 minutes and counting. Brutal wait times!