Reviews of CAA (Canadian Automobile Association) (Notary Public)

NBUrban Mushing

HORRIBLE SERVICE. I used up my tows for the year. So I tried to renew the membership so I would be covered and they told me I can't do that. I have to wait until the membership expires in 3 months. So if I need a service call I am screwed...ridiculous

Mar B

Was getting passport photo for $8.77 plus tax and only $3 more if not a member. Also discovered they sell health insurance

Alexis Scott

Prompt, efficient, pleasant.

Darren Ross

Guilds and her team are knowledgeable and customer service experts

Larry Farr

Great service!

Mark Melbye

Very helpful and knowledgeable.

Michael Henrichs

Fast, friendly and very helpful service.

Alyx Anderson (Nerdicorn)

When i called for roadside assistance, they said that they weren't mechanics and wouldn't help me. I actively discourage people from being customers.

brian vickers

CAA rocks????

justin godin

I called for an insurance card and the person called me names because they didn't want to give an insurance card over a mixed letter on the Insurance of the car.

Chris Legg

condescending and arrogant was in to enquire about caa approved car rentals outside north america the young female did not even have geographical knowledge although i had working attire on i am and havebeen a memb er for 25 years and a premium one at that suggest you train and employ people in customer service instead of giving out key chain freebies TOTALLY UNDERWHELMED by little pretty look at me rep or self styled manager with the acumen of a common house fly smarten up CAA you will lose this 75 year old customer

Dean Leonard

No one could serve me at location, need to call to get a quote to give my money. Never go back

J Seritoga

This company is a waste of good money. I have a neighbor who has CAA and when she calls they take hours to respond. It does not matter what the weather, what the hour or what the problem, they are as fast as a snail in cold weather going up hill. I also have a sister-in-law who bought into this scam and she finds the same thing, it takes forever to get someone on the line and it also takes forever for someone to be sent to the member's aide. Lousy company....No good and I would never recommend anyone to buy into this crappy service.

Abby Trites

They kept hanging up on me one night when I really needed them, but they get to you quickly which is amazing

Diane Marvin

I had a pleasant young woman help me out.

Dan Lashmar

Excellent communication with staff,very helpful with opening new policies.

Naomi Smith

Very friendly, accommodating staff every time I need them.

Ma NAIS

The personnel was wonderful.But the car insurance price quote I received was more than twice the insurance price I received from another agency.

Paul St,Laurent

Been a member for many years , CAA is very resourceful if you are traveling anywhere

Susan Quinn

Always helpful. Answer phone quickly. The few times I've called them, they've been very prompt to handle what I need done. Gives me peace of mind.

Jim LeBlanc

More turnover here than a bakery. Staff is always different every time I visit. That's a red flag. Clear indication of how poor the employees are treated. Time to review the management here.

Rhonda Mallaley Menzies

Expensive membership

John Martel

Great location in the Greater Moncton area. This location has membership services as well as travel products for sale ie, compression socks, luggage tags,etc. The staff are friendly and helpful.

paul leblanc

Supper friendly staff and they always find a way to help me out or find something for me and my family

Carl Davidson

Very unsure of their own policies lots of excuses and in the end no apology

Francois Boisvert

This is the only CAA office in town, not a place you would visit often but staff is helpful and the travel agent are also fairly accessible, even if you don't have an appointment.

Heather Webster

We just moved from Southern Ontario and expected a long wait...but it was about a half hour, the attendant couldn't have been any more helpful and friendly!!

Mike Gallant

Good people that do great work.

Brigitte Haché McLaughlin

(Translated) I received the guide but my membership card was not sent to me. (Original) J'ai reçu le guide mais on ne m'a pas envoyé ma carte de membre.

B Milton

Standard service

Scotian Commotion

Very poor customer service. I needed help but did not have an account with CAA, I got a rude response saying they could not help and to call other tow companies. The employee did not care the slightest about my situation and quickly dismissed my call.

Melody Layton

Nice choice of clothes. Well made.

robbie keen

Ive never had to wait more than 20 mins for a tow driver, no matter where i am. Great service and well worth the monthly fees. One guy even changed battery on the spot with a 6 yr warranty. And it was only 200.00 taxes in. Compared to my other car battery put in by a garage that cost me over 500.00 for same brand of battery. So, its well worth having CAA.