Reviews of McKillop Insurance & Registry Services Inc. (Notary Public)

Gerald Wright

Very friendly and helpful

Doreen Reimer

Fast efficient people and friendly

Julie Mamula

McKillop Registry has always been helpful in all our dealings. Friendly staff and quick service. Keeping in mind, this is a registry and they will naturally be more busy at some times then others.

Bob Rapuano

Super friendly staff for all your vehicles needs

Marshall2468

I personally believe my first visit here was unsatisfactory and I still have issues about it that i would like to have settled with either a manager or the owner, however I have made a return and my second visit was much more pleasant and the lady who helped me was very polite and receptive to helping me. My wait time was also much shorter despite it appearing to be still fairly busy for the amount of staff that was present. I will be certain to make a phone call to discuss matters on a more personal level once I made the time to do so and someone has time to discuss matters with me.

Paige Anderson

My only experience with McKillop is being ignored or calls not being returned. Awhile back I had an inquiry and the lady said she would call me back, no call. I emailed her to call when she could... Nothing. No response, no call. Okay, so I inquire via email again, got a READ receipt.. NO RESPONSE. Do you want my business? I guess not. Lucky for me, Astro is very efficient and the staff is amazing.

Nick Van Dale

They make you stand and wait in the cold boot room while your child is writing their test. Not impressed.

Riley Wilson

Awesome employees, went above and beyond for me so I could get insured and on the road

Sculpted by Brandt - Chad & Kat

Friendly staff and quick service!

Gayle Bates

These guys are always super friendly and execute their duties quickly. I go here for both my vehicle registry and insurance needs

Alexander Pezzutto

Fantastic service every time I'm in.

Kazzy blue

After 5 years with these jokers the way they treated me not ok whats so ever. I wouldn't ever recommend this disappointment of a company.

Merv Sauerberg

Great staff helpful

Linda Christie

Awesome people!

Adrian Schuurman

Great quality and fast service

Tanker Yanker

Went in on a Saturday. Super fast . Thank you

Karl Airey

Always, always treat us right! They go out of their way to make sure it.

Riah Smith

I always love dealing with Mckillop our insurance broker there is amazing... and the lady at the front desk and in the registry are always friendly and helpful

Samantha Etches

We recently completed switching all of our insurance away from McKillop so I finally feel secure enough to share our experience(s). The front desk staff were apathetic but our biggest issue was with Frank Killinger, one of the advisors. When I moved in with my husband, lies were told related to who would be able to cover our now vacant rental home so we put it under my husband's insurance since it would now be my "primary residence" and was told by Frank to notify him or insurance if the property were to ever be vacant. When we decided to sell the home and therefore no longer had renters, I called him to notify him of the home's vacancy and was met with an annoyed aggressive tone that "you're calling me way too early, you shouldn't be calling me until the house is sold". That, along with how he rushed us through any personal visits and phone calls did not instill confidence, definitely made us feel like we were wasting his time. We insured a cargo hauler trailer through Frank, which we had definitely mentioned had been partially "camperized" with just a few features and we wanted to make sure we had comprehensive insurance. He brushed us off and rudely rushed us out of his office as usual. Then the worst happened, our trailer was actually stolen! Before the police recovered it a full week later, we called Frank on Nov 7/ 2017 at 1500 to notify him of the theft and begin the process of filing a claim. Our phone call was primarily to arrange a meeting to discuss things in person (we're old-fashioned like that) but he immediately became defensive and spoke in an aggressive tone (literally shouting at some points, do other people in the office not hear him?) stating that we never told him or made any indication that the trailer was camperized (I am 100% positive we did since we had questions about insuring internal components such as furnace and on-demand propane water heater). Frank complained he was way to busy to deal with this, quote "I've got way too much stuff on my plate" and continued to speak in a rude, mumbling and whispered tone that would frequently trail off so we weren't sure if he was still talking to us or himself quietly. When he repeatedly refused to have us come into the office, his reason being that it was "too early to submit this to an adjustor" since Frank stated "you don't even know if the police are gonna find your trailer yet!" we wanted to clarify if we could submit the claim as a trailer, as we'd recently learned is what the insurance company thought it was, OR as a camper with its contents and would those contents be covered by our trailer or house insurance. We didn't want to mis-represent something to the insurance company but we figured there may be a strategy to submit a claim just for the trailer and take a loss on the home contents to avoid having a home insurance claim and ultimately we just wanted some guidance through the insurance claim process. Frank repeatedly stated "that's not my job, we'll just have to submit it and see what happens" but we didn't want to submit our claim without some answers. We asked and he refused to ask an adjustor our question before we submitted a claim. During the call, I badly wanted to ask him "If you're going to defer everything through an adjustor, why are we working through you?!" At the beginning of the call he asked a few questions about the theft including date, time and whether or not there was a hitch lock. We answered these questions no less than 5 times throughout the conversation, as he kept circling back to the hitchlock in an almost accusatory way (it felt like he was suggesting we didn't have a hitchlock and it was our fault). After all of our issues with Frank, we decided to bypass him and talk directly Intact insurance, whose first questions was "why didn't you file this claim as soon as the trailer was stolen?!" to which we replied what advice Frank had given us. Fortunately, the story has a happy ending, the trailer was found and we've moved all of our insurance elsewhere. P.S. Kirkham insurance is great

Julie Sarich

Great team, great rates... Thank you!

Brian Gray

Prompt courteous service

Clayton Teyke

Excellent service

Nicole Ball

No lines. Super friendly and helpful blonde lady that helped me with registration of plates. Answered all my new questions in a very friendly Manor.

Katie P

Fantastic registry! The staff are always professional and super friendly. My husband and I purchase our insurance from them and we couldn't be happier.

Daniel Friesen

I've been visiting McKillop for years now, and they take care of literally every insurance and registration need I have. Heather is my agent and she has my highest recommendation. From new policies to claims, every time I've dealt with her, she's made the process absolutely seamless. Speedy, accurate, exceptional service!

Taylor A

The greeting from the staff does not seem to be genuine or welcoming. Smiles go a long way. The woman I had wasn't too bad but still could have smiled once. The tone in the atmosphere seems miserable.

Joy Pizzingrilli

Staff was friendly and very helpful!

Sean Dececco

Tayna was awesome she did a.great job explaining. Things good work

Kevin klassen

Fast friendly

Shelley Toews

Staff is very helpful, but it very busy

Shelby McClurg

Excellent team always helpful

M Twain

Poor and rude customer service.

Brent Ohno

I have been with Mckillops insurance for may years and they are very helpful when it comes to making the right descions about what insurance is right for you

Malena Duckworth

Been here a few times always very helpful and friendly. Wait time is never too bad!

chelsey beresford

Mc kill is the very best company to deal with whether it be for insurance or registration. They also offer test for learners permit and drivers license. They are a very friendly and helpful professional company to deal with.

Tyler J

Carrie, I just wanted to say thanks again for the help with my license. you and your team are the best!!!!!

Gerald Byjork

My wife took her road test here and all she had was compliments! The instructor was very calm and was always clear of what was expected throughout the test. Definitely would recommend going there! Also, little tip, even if you don't pass, go again here for your 2nd attempt since you'll already know how the road test goes there (all that's asked & the basic route they test you on) :)

Kostas Kollias

Helpful and friendly with personalized service.

Hunter Munn

Extremely poor service provided here! The registry agent who helped me and the gentleman in front of me was extremely rude and seemed like she just wanted us gone as quick as possible.

Doug Scholpp

Very polite people Very good service

Michael Davis

Do not buy any products from this place. Taking advantage of clients. My wife bought her sticker for her plate and was double charged for it. Not impressed.

Paul Waz

Prompt. Professional and courteous staff. Like always Nice work

Sierra H.

Polite and knowledgeable staff. Very helpful with my son during his learners exam.

Jerru Zajac

Cam was Very knowledgeable in auto insurance

John Terhorst

Thank you for all the work you have done for me and my family over the years. Especially Shelley!

Mary Elizabeth Reid

Angela was very professional and helpful. Thank you.

Anna Billyard

Called to get a quote and was told they don't have enough staff to do a quote

Sagar Bhattarai

One of my friend went here for his road test and failed. The thing is he is one of the best driver i have known and he was given ridiculous amount of points on minor issues. Instructor wasn't that friendly either. Wont go here again.

Nex

They bumped up my insurance when someone hit me. Where is the logic in that? Also, I heard from multiple people they fail everyone the first time no matter what, so they can milk people out of their hard earned money. Shady..

Kevin Aleman

Grouchy resgistry staff not very accommodating

Frank Elias

Great place great! Great service!

kathleen Williamson

Quick, easy, friendly, knowledgeable, and very centrally located.

David 456

Great place to get vehicle registration and other related things done. Very handy for people on the north side Staff was friendly and helpful.

Carol Prakash

Staff parking on the street instead of their own parking lot which has plenty of room. Then laughing at the parents trying to drop off and pick up their kids at the school next door because they can't find parking spots is very unprofessional and rude. Use your own parking lot!!!

Indira Genaro

Shelley Honey provides an excellent service. Just want to thank her for being a nice person. She really love her job and not only that she CARES about her clients. ????????????

Larry Fitzgerald

Awesome service as always. 2 vehicle renewal in and out. The way it should be. Fast, friendly and knowledgeable.

Igor Kovalchuk

Frank Killinger is really good. Recommend him highly.

Jordan Elder

Very very poor service. Swartz insurance and registry is a much more professional broker.

Cameron Lowen

Went to renew my registration today, threw away my registration and eventually tells me that they are the last business left on earth not who do not accept credit card payments, only cash, cheque, debit. As it is a company vehicle i tell i will be right back with a cheque for the transaction and to please hang on to my new registry while i get it. Upon returning with the cheque for payment the clerk informs me that she discarded my the registration and needs to do it all over again. this would mean i would have spent an additional 20 or so minutes in line instead of just picking up the registration after i had already waited. Accept credit card payments! forward the cost to the consumer if you don't want to eat the fee the credit companies charge. not accepting credit payments in 2016 is crazy, no reason to not take them besides sheer administrative laziness.

Anthony worne

I love using those guys.