You have all the feddbacks of real people like you who know the products and services of The Mortgage Professionals (Notary Public) in Kingston (Canada).
As of day the business has a rating of 5 out of 5 and this rating has been calculated on 127 reviews.
As you can see its rating is very high, actuality, it achieves the highest score it can receive., and it's founded on a very large number of feddbacks, so we can conclude that the assessment is quite credible. If there are many people who bothered to rate when they've done well, it works.
You know that we don't usually stop to put evaluations when they are good and we usually do it only if we've had a problem or issue...
This Notary Public is included in the category of Mortgage broker.
When I met with Hernan Parada he was very professional and explained everything in detail providing with with different options. He also answered all my questions, putting me at ease.
Going through our first mortgage, Mitch Thibodeau made the process simple. Easy to understand explanations of how things work and to our many questions. We were able to get a mortgage rate the banks would not offer.
We have worked with Hernan Parada at the Mortgage Professionals for the two homes we have purchased and sold and we plan to continue working with him in the future. Professionalism and excellent customer service; he will get you all the answers and things done right away for you; not to mention the best rates out there! Always a pleasure working with him!!
Chris C will go to bat for you. Find you the best rates, give you the best options and make sure that your taken care of.
We have been clients of Mortgage Professionals happily for 13 years. Mitch Thibodeau is highly knowledgeable in his field. His level of expertise will put you at ease. He provides all the options available after careful research and consideration. He ensures that the client is making an informed decision by explaining every piece of the mortgage puzzle. He is always honest, patient, polite, follows up when required and on the other side of the spectrum, returns calls and emails without delay. Thank you Mitch for always helping us with our mortgages! We have, and will always, refer you to everyone we know!
We had a great experience with Brian and Karin, I'm very happy we moved away from the big banks!
Great experience. Mitch was very informative and helpful, and easily able to accommodate us through our move from 4 hours away.
Chris C is the best for all your Mortgage needs! Highly recommend
Mitch is a wonderful, person to work with. He is very thorough and will get the job done! and in time. I thankfully have worked with him for the purchase of 3 homes and would recommend him highly!
Great and professional experience. 100% recommended.
Karen Matthey was always super helpful and knowledgeable with our house purchases. Was always able to get things done fast and efficiently with great results. Very happy, thanks so much Karen!
We contacted Mitch at the recommendation of a friend about 5 years ago. The service provided was second to none. It was a smooth and seamless switch from the bank. We just used his services again recently and absolutely nothing changed. He continues to provide some of the best client service around. He stays in touch with you throughout the years sending important updates and reminders. Top notch service and a real pleasure to do business with.
The Mortgage Professionals have been truly amazing to work with. We have worked with Chris Matthey on 2 mortgages and have been thoroughly impressed. Chris goes above and beyond with great attention to detail and he is there to answer any questions we had during the process. His team, including Karin Schmidt have been truly wonderful to work with! If you are buying a new home or renewing a mortgage, look no further than The Mortgage Professionals. They take the time to deliver a truly personalized service. Thanks Chris and Karin.
Extremely happy with the service provided by Chris Matthey and his team. They answered all my questions. The process from start to finish was professionally executed and made me feel I made the right decision using their service.
Chris Mathey was super helpful in purchasing my first home. Will definitely seek him out again in the future. I had a lot of questions and Chris always took the time to help make everything less confusing about the process. Thanks Mortgage Professionals!
I appreciate the Mortgage Professionals are able to keep up with changing times and technologies. Hernan recently helped me renew my mortgage term without the need of even stepping into the physical office.... A time saver for sure.
Great experience, staff are very knowledgeable, chris was super easy to work with and very professional, would absolutely recommend to anyone
We had an excellent experience with Mitch and the Mortgage Professionals! They got us a great rate and answered all of our questions accurately and quickly. We will use them again in the future!
We used Hernan Parada at The Mortgage Professionals. We found him to be very knowledgeable about every aspect, from selling our house and buying a new house. He was able to break everything down for us, ie. how much money would be needed for the sale of our house to buy the new house, interest rates, different lenders and their pros and cons, as well he was very knowledgeable with new builds and Tarrion warranties. We were very happy with him. We had some issues due to the fact I myself was on mat leave 2 years ago and all lenders refused to use the income from the year of my maternity leave because it’s technically E.I. Hernan fought for us, explained that I was just simply on mat leave and helped us get the proper paperwork required in order to obtain a new mortgage on a new house. He was very accommodating as well as went out of his way to keep in contact with us. I would receive emails long after he had left work. He had offered to come to us to meet with us when we were unable to meet with him. Hands down the best ! It was great to feel like Hernan was working with us and was happy to help us. It never felt like we were just a paycheque or a joe somebody. We always felt like his main priority.he took time to sit with us and explain everything. I’m sure he explained some things a few times haha. But I highly recommend The Mortgage Professionals and Hernan Parada!!
I had the pleasure of dealing with Chris Matthey for my mortgage renewal. He came very highly recommended by a friend, and he lived up to the expectations. He was professional, and really thorough in helping me understand everything at every step of the way. Got a great rate, great advice, and great service. Definitely recommend Chris to anyone looking for a mortgage or renewal.
Brian Matthey is the best in the business.
We have been thoroughly impressed with the service we have received from Chris Matthey over the last 11 years. He is personable & professional and does a great job of explaining complicated mortgage terms/conditions in user-friendly language. It's clear he is interested in finding the specific mortgage features (rates, prepayment privileges, terms) that work best for us, rather than any sort of a 'one-size-fits-all' approach. Highly recommended!
I went with Mitch. He did a great job and he was always available for my questions. I recommend him for your next mortgage.
We have called on The Mortgage Professionals twice now to handle our mortgage needs. In each case, he made sure to find a solution that really catered to our unique situation. He handled everything with such care and professionalism. He kept on top of everything and always reminded us of upcoming deadlines keeping the whole process running smoothly and stress-free. Especially the second time when numerous issues came up on our side, Leo really stepped in and was able to handle everything to ensure everything was ready when we needed it. I highly recommend Leo and the team at The Mortgage Professionals and will be reaching out to them again for our next purchase in just a few months.
Mitch has been an absolute pleasure to work with. I'm on my 4th mortgage with him and he is a consummate professional, very responsive and patient (thanks for putting up with me!). Looking forward to calling Mitch for my next purchase. Thanks for making the mortgage process so stress free!
I have purchased several homes with the assistance of Chris Matthey from the mortgage professionals. He is always efficient and gives excellent advice. Love that he professional yet friendly and down to earth. I have recommended him to several friends and colleagues. I have never been disappointed with my choice.
Penny helped me with my mortgage and was very professional.
Brian at the Mortgage Professionals has always been excellent. I have secured my last 3 mortgages through him and have recommended him on a number of occasions.
The Mortgage Professional kingston (Hernan) was there to help us through every step of the buying process of our first home. Hernan, provided exceptional service in answering all of our questions and making sure we felt comfortable with the decisions we made. He helped us in determining what we could afford and whether a fixed or variable rate was most suitable for us. Working with a mortgage professional kingston greatly reduces the stress that comes along with buying your first home and we were more than satisfied with the service provided. We couldn't be happier and would recommend Hernan and The Mortgage Professional kingston to ANYONE looking to buy a home and will definitely be returning after our term is complete. Many thanks to the Mortgage Professional kingston team.
I've worked with many mortgage brokers over the years and my clients have always had a great experience with The Mortgage Professionals. As a group they have a wealth of experience that they can draw on to expertly assist anyone looking for financing help and are always very professional, get the job done as quick as it can be done, and maintain great communication. Hernan has not let my clients down with his sound advice and excellent service over the years. His passion for numbers and client care make him one of the best mortgage brokers I've ever worked with and I don't hesitate to recommend him to my clients for a job well done!
Brian and his team are true professionals. They are focused on offering a service that is truly personalized and rates that are superior to those offered by the "big banks". After your mortgage has been finalized Brian and his team continue to provide solutions as to how you can pay it off faster, whether it’s still the right product for you, and if it’s still competitive.
I have relied on the advice of Chris Matthey and his team for more than 10 years. His knowledge of the industry has saved me thousands of dollars as compared to using a bank for my mortgage. I will not hesitate to seek his guidance again in the future.
Mitch Thibodeau was wonderful to work with, and very professional. I highly recommend him for anyone looking for a mortgage!
I dealt with Hernan Parada. Very positive experience and I would highly recommend the Mortgage Professionals.
Recently I purchased a condo in Toronto's nerve-racking real estate market and Leo went above and beyond to make sure the right mortgage was suited to my needs. He was professional, patient, available anytime to answer my questions and kept me informed of any changes that would affect my decision making. Leo and The Mortgage Professionals would be my first recommendation for a trusted mortgage broker.
Had a million questions and Chris was very helpful with answering all my questions and getting what I needed. Highly recommend
I recommend Brian Matthey to all my friends considering a mortgage. He is very knowledgeable and keeps his customers aware of upcoming changes and best options.
I left a review last year when we dealt with Leo and his team, and I still have nothing but good things to say this year. We gave them a longer time line to work with than 2 weeks this time, but it didn't change how efficient and hard they worked for us. Thank you to Leo, Chris and Caylee for making 2 refis and a purchase go smoothly in the midst of chaos! You know we will work with each other again! 100%.
I couldn’t be happier with the Mortgage Professionals. Hernan was amazing to work with. As a first time home buyer, I was nervous and didn’t know much about the whole process. Hernan made sure that I knew everything step by step and simplified things for me. He was extremely patient, even when I asked a million questions. Thank you so much for helping me and my husband buy our dream home!
I've used Mitch Thibodeau for 2 mortgages and have been just thrilled with him every time I need something. His response time is great, he knows what he's doing and works to get me the best options available. I recommend him to anyone looking for a mortgage
When I was so tired to find a good rate from bank I found Mitch... who helped me to find the best mortgage rate... I also recommended one of my friend she was also happy.
Been working with Hernan Parada as my wife and I are first time home buyers, and he's awesome to work with! Super informative and helpful with whatever questions we have and easy to reach, highly recommend giving him a shout, makes this big transition a lot easier :) !
A big thank you to Mitch for helping us navigate through the entire process of first time home buying!
Working with Tina Howard from Mortgage Professionals was a complete breeze. Having someone who knows the ins and outs for remortgaging or financing gives you a comforting feeling knowing that she has everything covered. Tina was on top of each step in the process providing me with lots of information as well as getting me the best rate even when that rate went down in the midst of signing final documents she still got the papers updated to reflect the change. A true pleasure to work with and I would recommend Tina to anyone that is looking to set up a mortgage or financing. Can’t believe how easy Tina made the entire process.
I have used the services of the Mortgage professionals now for over a decade and through at least four mortgages. Chris Matthey is incredibly knowledgeable (like, he quotes interest rates from 8 years ago to the month from memory!). Not only that, he explains complex financial concepts in an extremely easy to understand manner with apt analogies. As an educator myself, this is a rare gift. Chris somehow manages to be down to earth and casual, yet super professional and articulate. He really should be doing a podcast on money, wealth and financial health! Let's not forget their admin staff (shout out to Karin and Elyse!); prompt, thorough and willing to help you through any issue that pops up along the way. I would heartily recommend Chris and the team at Mortgage Pros to all of my friends and colleagues.
I have had such a great experience with Chris Matthey and the Mortgage Professionals. Getting a mortgage (and getting it done right!) can be stressful and complicated. Chris takes all the worry and difficulties out of the process with a patient, careful, step by step approach. I have sent many friends and colleagues his way and will continue to do so. Thanks Chris!
Leo is the most knowledgeable person I have ever dealt with in the Mortgage business. He makes home buying easy, fun and takes the guessing out of Mortgage approvals. Thanks for all your hard work Leo
Leo is knowledgeable and professional! He works hard to provide the best service to all clients! He is personable and pays close attention to detail. This paired with his great connections within the city help ease any stress of purchasing a home! Highly recommended!
Tina Howard was amazing to deal with, so friendly and knowledgeable. I felt that she genuinely cared and would definitely recommend her service!
I've worked with Brian and his team for over 15 years. Last summer I needed to finance a renovation. In the end the best deal was to refinance with our existing lender even though this equated to a lost sale for the Mortgage Professionals. Brian's response was simply, "Do it! Its the best deal" This is a team that is truly focused on the clients best interest!
Hernan and his team are the best mortgage professionals in all Kingston. He went above and beyond to find us the best mortgage rate. Would be going back to see him again once my mortgage is up for renewal.
Hernan went above and beyond, even to the point of helping me after the Mortgage was finalized to make sure everything went as smooth as it possibly could!
Leo is our go-to guy! He’s seriously the best in the biz!
I would highly recommend working with Penny. She is truly the best.
Hernan was an exceptional representative. He went above and beyond and stuck it out for us. The Mortgage Professionals are hands down the best in town and they really connect on a personal level which makes the experience that much better. Ben and Jen
My wife and I had the pleasure of working with Richard Caron. He is very knowledgable and easy to work with. He took the time to answer all of our questions and help us understand which mortgage was best for us. Highly recommended.
My husband and I can't say enough good things about working with Chris Matthey. He is helpful, knowledgeable, friendly and quick to respond to every phone call, e-mail or text sent. Chris kept us updated every step of the way and we would definitely work with him again if the need arises. We would not hesitate to recommend Chris Matthey to our friends and family for all their mortgage needs.
I have been to the mortgage professionals for 2 mortgages now. Both times to Chris Matthey. He is an outstanding perfesional who knows the intricate "ins & outs" of both the banks, and private lenders. I have recommended Chris Matthey to friends, and coworkers, and would not hesitate to recommend him to anyone looking to purchase a home.
Tina was amazing to work with for the purchase of our first home! She worked tirelessly throughout the entire process, meeting or talking over the phone to answer our hundreds of questions. Buying our first home was stressful, but Tina was so dedicated to making us feel at ease knowing we had her continuous support.
Mitch Thibodeau was outstanding! We were very impressed with his professionalism and knowledge when renewing our mortgage. He made everything so easy for us. He went above and beyond in the customer service department. I would highly recommend Mitch. He is trustworthy and will work hard on your behalf. :) He was always available for all of our questions and very responsive. Keep up the good work Mitch!
we had an excellent experience working with Mitch, he guided us patiently every step of the way, he was very knowledgeable and responded to all our question in a very timely manner. 100% recommend his services
A friend recommended Hernan Parada, who took the time to answer all my questions and explain everything (or at least everything I wanted to know) about mortgages. Very professional, non-pressured, and knowledgeable. Happy to be getting a great mortgage product for our first home. I would recommend this Mortgage group to everyone.
Great experience, seamless from start to finish. Amazing customer service! 110% recommend.
"The Mortgage Professionals was a pleasure to deal with. Hernan Parada answered all of our questions and kept us well informed throughout the whole process. The transition from application to loan processing to closing was smooth and successful."
I've used The Mortgage Professionals twice now. They are fantastic. Having been military, I always used a broker for the buying/sales of houses. It just takes away so much stress in a totally stressful situation. Mitch Thibodeau is extremely helpful, informative, and always kept in touch with me throughout the process of buying/selling. He even updated me by email while he was on vacation. That is above and beyond in customer service. I have friends who have never used a broker, and they've run into problems. I have had nothing but exemplary service from The Mortgage Professionals, not just once, but twice! Highly recommend.
I highly recommend Hernan Parada as a mortgage broker. As a first time home owner and new comer to Canada, we did not know anything about the process of buying a house in Canada and what it is involved. Hernan guided us through the whole process step by step, and he was always willing to help us answering all our questions in person, by phone and by e-mail. He worked very hard finding the best interest rate available in the market for that moment and also, he helped us with all the paperwork and useful advise for finances, legal and insurance. I can't imagine something he could have done better for us. Thank you!! Wimin and Claudia
Leo is personable, hardworking, and he delivers. He came highly recommended to us from a friend, and we couldn’t be happier to be working with him. We will definitely be using his services for future mortgage needs, and we would recommend him without any hesitation. Thanks for all your help, Leo!
Very professional, great to work with! Would recommend to friends.
My mortgage was dealt by TIna Howard. It was a fantastic service. I am totally satisfied by her professional behaviour. Sometimes she even supported in weekly holidays. I will recommend her for home mortgage service.
Would recommend Mitch to anyone! Very thorough and very helpful.
Brian and his team have taken great care over the last 25 years we have worked with him to ensure we have the latest information relevant to our mortgage needs. We get updates and suggestions well before our renewal in order to Facilitate our personal situation. He is like a member of the family!
I have been dealing with Brian for over 20 years. He has helped me find mortgages on countless houses, guiding me expertly through the process and always making me feel like a priority. I have also had a chance to work with his daughter Karen who is equally as competent and courteous. These guys know customer service! I would recommend them highly to anyone looking for guidance with their mortgage – whether a first time buyer or a long-time home owner.
Review by Bonnie D. I have always been very pleased with my encounters with Brian. The wealth of knowledge that Brian has immense and the most brilliant thing is that he wants to share his knowledge with you! He has an ability to explain clearly and his advice has been spot on! I trust Brian whole heartily to the point where I sent my 80 year old mother for advice. She is extremely pleased with the products that Brian has suggested. Thank you Brian and team for your hard work in helping us with difficult decisions and making our lives so much easier!
Working with Karen and her team is exactly what mortgage dealings should be like. In a world where customer service seems to be second to the sale, Karen always put us first. She answered every question with due diligence and took great care in her work. The Mortgage Professionals should be very proud of the work they are doing.
Hernan was very knowledgeable and extremely helpful in helping us in understanding our mortgage. He had successfully helped us in finding a fabulous rate on our first mortgage and continued to assist with our renewal. Honestly didn't think we would get such a great rate. Thanks again Hernan! We'll most definitely be returning here when it's time for a renewal or new mortgage. 5 Stars for The Mortgage Professionals !
We have been with the mortgage professionals for over five years now and just renewed our mortgage agreement through them again. Excellent service! Hernan Parada has always been available when we needed him and has always gone the extra mile to get us the best rates! We will surely stick to them for many years to come!
Chris Matthey and his team are amazing at what they do. As soon they took me in as a client they got to work, and I'm talking right away. They secured the best rate available for me and handled all the administration promptly and with ease. I was recommended to them by a friend and I will recommend Chris and the team to others as well. Great job guys! ????
Leigh Graham knows his stuff. Very easy to reach, proficient and respectful of your time. 10/10 would recommend.
Working with Raquel and Nancy to remortgage our home was great. They offer excellent service and work hard to find the best interest rate from reputable companies.
I have had Chris Matthey broker my last five mortgages. His professional knowledge is outstanding, he is prompt and clear with the paperwork and has an eye for the details. His personal attention made navigating a mortgage through COVID completely manageable. Chris is highly trustworthy and puts his clients needs first!
Leo was an absolute delight to deal with and got us a crazy low rate with no hassles. I would highly recommend Leo to family and friends!!
Grateful to have worked with Sean. I would definitely recommend
I met Brian when I bought my first house, through a referral from my Real Estate Agent. 15+ years, and 2 more houses later, I have grown to respect Brian as a friend. He has always taken care of me, and looked out for my best interests. I believe Brian sincerely cares about each of his clients and their individual situations. You don't get Brian's kind of service at a Big Bank anymore - they are too busy charging service fees etc. Thank you Brian Matthey!!
Mitch was diverse and accommodating helping me and my wife find the perfect financial plan to take on our new home! He was always a phone call away, honest and had everything organized well in advance before closing! If you need a mortgage go see this guy he will not disappoint you and treat you as if you were family!! Don’t Sign a thing until you give Mitch a shot to get what your looking for! Thanks again Mitch!
Karen Matthey was excellent to deal with, very knowledgeable, friendly, and helpful. Would definitely recommend to friends and family! Thanks so much Karen!
Obviously I'm grateful that Chris Matthey found me the most competitive mortgage rate out there, but what was more impressive was his responsiveness and willingness to explain everything and answer all of my questions. Thanks to Chris and the professional advice he imparted - with no sales pressure - I was empowered to make an informed decisions about the right mortgage to buy my first home.
Great service. Hernan was able to get me the best rate I could find in the market and he also worked around our schedule making it very convenient and easy for us.
We have worked with Mitch for two mortgages over the last few years and he has gone above and beyond to help us achieve the mortgage that worked best for us. We will definitely remain as customers and are grateful to the time he takes to explain the process in a timely and professional way.
We had a fantastically positive experience working with Mitch Thibodeau. He was, of course, knowledgeable and professional but what we truly appreciated was how open and generous he was with his time and service. It may be all about the numbers but Mitch was all about the people behind the numbers. He made it easy for us to navigate the process together. We highly commend—and recommend Mitch Thibodeau to others looking for a very human experience as they procure a mortgage. Gary Rasberry
If you plan on working with this company do not use Linda Ross. She seemed to know what she was doing but then tried to pre-approve me for more than I should have been pre-approved for. I had to find another lender that would approve my financing at the last minute and had to delay my conditions being waived. She also advised me that one financial institution would not approve me due to something. I contacted them directly and they had no idea what she was talking about. I told people I was using her as my broker and got multiple horror stories that I didn't believe. She eventually showed me her true colours. Stay away!
Karen was extremely helpful and knows her stuff! See these guys before you go anywhere else.
The best! Thank you Chris!
Renewed our mortgage with the help of Hernan who habitually provides courteous, timely and well informed assistance. The team at Mortgage Professionals made the experience of opting out of a fixed term and into a variable seamless for my wife and I. Their knowledge and expertise gave us the peace of mind that we made the right decision for ourselves and our future. They provide an excellent customer service approach and make you feel like you are their top priority. When reaching out to Hernan to assess our rate and opt-out potential on our previous mortgage, we were given guidance that was tailored to our current situation. Hernan ensured we understood our options clearly and did not pressure us into any decisions that would have been a poor choice for us. Several months down the road, he had the capacity to remember our situation and approach us with an offer when the time was right and when the rate & term offering were exactly what we were looking for. Great customer service, great communicator, great to work with. Thanks to the entire Mortgage Professionals team.
I highly recommend working with Mitch Thibodeau - as a new home buyer, his approachability, responsiveness, and friendly, professional demeanor were very appreciated.
Since the very first house i've purchased Sean and Wally have always provided the necessary guidance and advice - During my most recent purchase Sean helped not only me, but my sister as well, navigate our way with professional competence - I would, and have recommended him to anyone looking for mortgage assistance Donna
I had an absolute amazing experience! Mitch was extremely helpful, knowledgeable, and professional. As a first time homebuyer, he made navigating the market and home buying process a breeze. He was articulate, patient, and hard working. Everything was in order, and presented super quickly. Even after we purchased our house, Mitch followed up to make sure everything with the house was going well and if there was anything he could do for us. The mortgage professionals should be the starting point for anyone trying to buy a house, I really don’t know why you would go anywhere else.
We've used Chris Matthey of the Mortgage Pros since we purchased our second home many years ago and have always been so impressed with his knowledge and workflow over the years as we've had to make updates to our mortgage portfolio. We always recommend him to friends!
Only positive experiences with Mitch Thibodeau and the Mortgage Professionals team. I would (and do) recommend Mitch without reservation.
True Professionals! They take great care of my clients and myself. Can't thank them enough for the fantastic service!
Had a terrific experience working with Mitch Thibodeau as our mortgage broker. He's extremely professional, honest, and helpful. I've recommended him to friends and will continue to do so.
I had great expectations of The Mortgage Professionals from the amazing reviews I've seen. I was not let down in any aspect. My partner and I were looking to buy our first home. Of course, we had many questions, many reservations and anxieties. We were matched up with Richard Caron. Words cannot describe how thoughtful Rick was with us. He took us, a young couple, very seriously. He was always available for any questions we had and was reassuring throughout the whole process. I never felt left in the dark. He was transparent about the whole process and let us know what to expect. He is kind, personable, and knowledgeable. He even referred us to a Realtor, Terri Wood, to help us look for homes. Even his recommendation was a great help. I would recommend Richard time and time again. I have nothing but good things to say about his services. Again, we were blown away by the service. A big Thank-You to The Mortgage Professionals for making our first home-buying experience a good one.
We have worked with Mitch a couple of times now and have nothing but great things to say! Very knowledgeable & professional and always worked to find us the mortgage that was best for us. Highly, highly recommend working with the Mortgage Professionals.
Chris was extremely helpful in our home buying experience. We had lots of questions before and after buying our home and he was always quick to respond with the answer.
As first time buyers, Mitch made the entire mortgage and closing process so incredibly easy and accessible. I was blown away by the level of communication, the attention to detail, and care Mitch showed from start to finish. Our closing was a very quick turnaround (approx. 2 weeks) and Mitch worked tirelessly to ensure everything was taken care of without a hitch. I have and will continue to recommend Mitch and the entire team at The Mortgage Professionals to anyone looking for a mortgage broker! Thank you so much!!
Hernan is very professional, he worked hard to get us the lowest rates possible and made customer service a priority throughout the process
My husband and I had a great experience working with Hernan Parada as our mortgage broker. He was so helpful, friendly and professional throughout the process. He was always available when we had questions and helped us get the terms we were looking for. We would highly recommend Hernan and the mortgage professionals group.
Karen Matthey has been amazing to my family and clients for the past 5 years. Thanks Karen!
When we started out, we were going to see traditional mortgage products at the big banks where we have bank accounts, credit accounts and other financial products. Once communication went dark, we decided to search for professionals who we could count on as part of our team. That's when we found Karen and Lauren; always returned our communications, helped develop our portfolio strategy, and supported us through all the submission documents. Having experts at your fingertips feels more like a partnership and less like a financial product. Highly recommended, read the biographies on their website, find someone who compliments your skillset and you will be so glad you did.
Mitch helped me out with both home purchases in the past three years. Easy to work with.
Richard Caron brought 20+ years of knowledge to the table. He was professional, and genuinely had our best interest in mind. As first time home buyers, Richard made the process easy and gave us a lot of peace of mind.
Hernan helped us find the right mortgage to purchase our first property in Kingston in 2011. As first time buyers then, he was very thorough in letting us understand the benefits and risks on different deals available in the market. And he is very knowledgeable and always keen to listen to our needs to tailor a deal for us. Since then we have had purchased investment properties, a home for our son and also two remortgages on our first property. We never had to look for another mortgage broker for any of those. I strongly recommend Hernan as your mortgage broker.
We were impressed right off the bat with Mitch Thibodeau. This was our first house and Mitch came recommended from our Real Estate agents as somebody competent, reliable and with excellent delivery. Mitch handled our mortgage negotiations expertly, quickly and thoroughly. He answered my questions with patience, and honestly, we couldn't have felt more comfortable. I highly recommend Mitch and The Mortgage Professionals.
We worked with Tina Howard to complete our transaction of purchasing our current home. We were on a very tight timeline to get our finacials approved for our offer to be accepted. Tina worked quickly and diligently! Returned our phone calls within the hour and completed tasks that day, even outside of office hours during the lockdown. Our experience with Tina was a pure delight. She was professional, friendly and alleviated so much of our stress! We cannot thank her enough! I would highly recommend her to anyone looking at buying a house!
This is the 3rd time that we have renewed with Chris Matthey. He is a professional, charismatic and honest man. I recommend going to him for all your mortgage needs.
Fantastic experience with the business. I highly recommend contacting them. Our agent, Leo, was personable and worked very hard to make our second home possible. I cannot thank him and the business enough for their amazing work. The "big banks" have nothin' on these guys. 5 stars all day long!
I just bought my first home and I have nothing but good things to say about Mitch and The Mortgage Professionals! I didn't come out with just a great mortgage rate, but an actual understanding of how it all works. The process was so well organized it almost felt effortless! Thank you Mitch!
"We have had a long relationship with Brian and Mortgage professionals even after moving to GTA about 14 years ago. More recently, he secured the latest mortgage for our house in Whitby. His understanding of our needs, answering questions clearly & promptly and above all always keeping his word are the reasons for our repeat business. He and his team did a terrific job in managing our paperwork remotely. It was closed nicely without any hiccups. Thank-you Brian for your diligence. "
Chris Matthey This is the 2nd mortgage my wife and i have arranged with Chris and have found both him and the Mortgage Progessionls to be excellant to work with. Got a great rate and Chris answered all our questions and concerns quickly and professionally. We would highly reccomment him for all your Mortgate needs. Steve Murphy
We having been working with Sean Donohue for years. Each time our needs where satisfied and would happily recommend him and his staff. Keep up the great work!
This was our second home through Sean Donohue and the mortgage professionals. He made the process smooth and hassle free.
We switched to the mortgage professionals about five years that's when we first met Mitch. We were so impressed with his professional approach, his dedication, high standards and how he always kept us informed and how he treated us. We returned again our second time last fall and will continue to utilize the services he provides. No other bank or financial institution can touch his professionalism or level of service. Thank you Mitch
I had a great experience with Hernan! He was very knowledgable and super helpful throughout the home buying process. Would definitely recommend him and the entire Mortgage Professionals team.
We were extremely pleased with the service that Brandon provided us in getting a pre-approved mortgage. He thouroughly explained the process, was extremely approachable and kept in contact with us about any market changes. It definitely gave us more confidence while looking for our home in today's challenging market.
Recently dealt with Alan and Brandon. Two top notch guys who went above and beyond to make sure we were properly informed. Very professional yet can keep things light with a few wise cracks. Would strongly recommend Alan for anyone buying or selling.
Highly recommend Mitch Thibodeau - he is professional, knowledgable, understands our needs, and quick to respond to questions. He provided us with multiple options to consider for or mortgage, guided us with our many questions, and his insight assisted us with making the best decision. We will continue to work with him on future mortgages (we buy and sell often), and have already recommended him to several friends.
Tina was great in helping us refinance our mortgage, so we could get our up and coming summer projects booked ASAP ????
Chris Matthey has been my mortgage guy for over a decade. His professionalism, and detail in his work far exceeded my previous experiences with large banks. I highly recommend Chris for your mortgage needs.
I have worked with Brandon Lowi as my mortgage advisor for the last several years due to word of mouth at work. He has been nothing sort of truly amazing when I made the scary decision to buy my first home. He ensured the process was well laid out, all my questions were answered and things processed without any hiccups. Since that initial contact, I have been on contact with him for other mortgage needs and he has been exceptionally quick to answer questions and process things. I have referred several friends who have also had the same experience. If you are looking for someone who is very knowledgeable, professional and quick to respond - this is your broker! You won't regret it.
Bought my first home with the help of Hernan. So grateful for his experience and patience; he was able to walk me through all the steps and always responded quickly to my questions. Would absolutely recommend.
The staff at the Mortgage Professionals are top notch in my opinion. We have directly dealt with Brian previously and this most recent time with Karen. Karen was absolutely wonderful to deal with. Very easy going and never hesitated to answer any questions that we had. If you do not currently have anyone to provide you with any financial advice, be it investments or mortgage, I highly recommend picking up the phone and calling them. You will not be disappointed. Dave and Norma Pallister
Rick Caron helped us with our mortgage years ago so when it came time for our kids to buy their homes, I confidently referred them to Rick. He quickly found the best rates and answered all their questions making them feel assured they were doing the right thing. Rick is always available to answer whatever questions you may have. He is professional, knowledgable and a nice guy!
Chris Carvhello, helped me with my mortgage. I honestly called him about 20 times asking for advice in different ways. As a first time home buyer I had alot of questions ya know!. He is very helpful and I got a GREAT RATE!
I took some ill advised advice from a family friend and took out a mortgage from a different company. The experience was terrible and expensive. Enter Brian Matthey... I feel like a giant weight has been lifted. Brian sat me down explained the difference between the mortgage I had and what he could provide me with. This mortgage experience was easy and comprehensive. The whole Kingston Mortgage Professionals team was a pleasure to deal with.
Hernan was very professional and thorough during the process of re-financing my mortgage. He also ensured the original finance company didn't overcharge me for my payout which included having it re evaluated and saving me a couple thousand dollars in early re-newal penalties. He did a great job of explaining everything, ensuring I was aware of the processes and timelines at each step. Great Job Thanks
Richard Caron has handled all our mortgages needs for many years, he is a pleasure to work with. Richard is very helpful and professional in arranging our mortgage renewals. We were under a time limit this time and Richard came through with time to spare. I highly recommend Richard for all your mortgage needs.
Hernan was excellent with all the steps to ensure our families were on the right track on our financial matters, excellent advices ,excellent manners we can’t say enough it was a excellent experience.....
Chris Matthey has handled all of our mortgages needs! Well versed in personal and income properties. He is personable and professional whether you’re in his office or meeting over the phone (in these covid times).
I had the pleasure of working with Richard Caron and I was not disappointed! He was very responsive to all my questions and handled all issues even if they weren't on his end. He really went above and beyond to ensure not only my mortgage was approved but that all things closed smoothly. If you need a mortgage you make sure you call Rick right away!!
Worked with Hernan to get the mortgage for my first home. He got the mortgage closed for me in a professional and timely manner. He is knowledgeable, and always patiently explain all my questions. Competitive mortgage rates and quality service, why go somewhere else when you have Mortgage Professionals.
I cannot recommend Mitch Thibodeau more highly. I had a conversation with him when I first started my house search and he was very kind and patient in explaining the various options, the process, and things to look out for. As a first-time buyer with no prior experience, Mitch was an indispensable resource. He always responds promptly, was patient and thorough, and helped explain my options and give me advice. Needless to say, my purchase went through smoothly and Mitch has continued to be a resource, providing advice during the pandemic and advising on mortgage insurance. He is professional, discreet, thorough and trustworthy. I feel very fortunate to have had his advice and to be able to continue to rely on it.
Hernan Parada was amazing very professional and personable. Would recommend to anyone!
I have had a great experience working with The Mortgage Professionals (and more specifically, Mitch Thibodeau) over the last 5+ years. Mitch is professional, responsive, and a down to earth guy that is very easy to communicate with. He helped put my very first mortgage in place and just recently helped with a new mortgage when my wife and I moved. If you are looking for a mortgage broker then Mitch is your guy.
Chris Matthey was absolutely wonderful to work with. He was very quick, efficient and made every step very simple. He made something I thought was nearly impossible, possible! I would recommend Chris to anyone trying to get a mortgage!
Mitch was fantastic!
Leigh and his team always go above and beyond to make sure his customers are happy and well taken care of!
I’ve worked with Chris Matthey through my first mortgage and my second. Chris is absolutely wonderful to work with- he’s prompt, professional, And explores all options- which is what I look for in a broker. The mortgage experience is rather daunting and time consuming but Chris and his team made it seem easy. They coach you through it all and educate you so you understand what everything means and what needs to be done. Even after everything is in place - they don’t forget about you! They keep you informed of changes with their news letters and market changes. If you have questions or issues they are there for you. If your circumstances change they are there to help you every step of the way! I have nothing but nice things to say.
We have had Hernan as our mortgage broker when we bought our home 5 years ago and again now for our renewal! He has been amazing to work with. When we were buying our house he worked really hard to find us the best option for us and now again 5 years later finding us a great fixed mortgage rate. I highly recommend choosing Hernan as your mortgage broker! You won't be disappointed.
This is the first and likely the only time I'll wish I had recourse to a choice of six stars for the service I received here. Last fall, I applied for a modest mortgage at The Mortgage Professionals and worked with Karen Matthey, daughter of team leader Brian Matthey. She was untiringly persistent in locating for me a company with a great rate and flexible repayment options -and which was willing to assume the cost of initiating a new mortgage (I had ended mine a few years previously.) I was quietly astounded by her detailed approach (remember: a modest mortgage) and capacity to work through a few glitches, including my former mortgagor (a big bank) not having properly discharged my earlier mortgage. Karen's motto must be Sail On Through, since that's what we did. And what she did, giving birth to a baby girl only weeks after my mortgage began. Gratitude. Gratitude.
We have dealt directly with Penny Hanson for many years. She is incredibly knowledgeable, helpful and very personable. We have recommended Penny to many friends who have articulated the same. If you want to walk away from a mortgage experience feeling confident, we highly recommend Penny.
I initially reached out to Rick Caron at the Gananoque Mortgage Professionals location when I was buying my first home in 2016. As a first time buyer, I had absolutely no idea about how the process was going to go or what to expect. Rick walked me through each step and was patient enough to explain what was happening/what was going to happen in a way that I could understand. He also, very kindly and patiently, accommodated a busy work schedule. This year I needed to renew my mortgage, so I reached out to Rick for some guidance and advice on how to proceed. He answered my email immediately and asked that I send him the offer that was being presented to me. After looking it over, he got in touch with me and made suggestions on how to proceed. Rick's professionalism, efficiency, and attention to detail has always been phenomenal and made getting/renewing my mortgage the most seamless processes ever.
The Mortgage Professionals have exceeded all expectations, first helping me set up my first ever mortgage and then later, helping me use the equity in my house to fund some renovations to turn it into my dream home. I had tons of questions, but Karen Matthey took the time to understand all my goals and financial considerations to help me find the best solution.
Chris Mathey was very understanding and helped us a great deal achieve our 1st mortgage. I would definitely recommend his services. Thanks Chris
Worked with chris carvalho he was very professional and made sure to let me know about all my options will definitely contact him again
The Mortgage Professionals offer a first rate service. Brian and his team are extremely personable and a pleasure to work with.
I highly recommend The Mortgage Professionals for your purchasing needs. The team is incredible, responsive, and attentive. I recently purchased my first home and had been working with Leo Ragusa and his team for over a year. He was so patient with me, and remained committed to my goals through out the process. I cannot thank the Mortgage Professionals team enough.
Hernan was very helpful with his timely and knowledgeable responses to all of our questions. He made our first time home buying experience very easy and comfortable. He was even available during the holidays to answer our questions. We are very happy, confident and feel supported as we embark on this journey and are thrilled to have someone like Hernan to help us along the way. Highly recommended.
We have low cash flow and a less than ideal credit rating but Hernan found a way to get us a lender of last resort. A few years passed our credit improved and now we got a fairer deal at renewal time. He can make miracles happen. Good work Hernan Parada
Chris Matthey was a tremendous help in getting us our house! He was always available to help, whether it was for a substantial meeting or just a one-off question via email. He was able break any explanation down simple enough that we, as first time home buyers, were able to follow everything. And even to this day, he's still open to any questions I've got about anything. Definitely a pleasure to work with, and a broker that I would confidently recommend to any friends or family in need of one!
Brian and his team made getting a new mortgage the easiest step in the purchase of my new home. They made me aware of what I could afford and worked to get me a better rate than I could possibly have expected. Their experience is second to none making my experience hassle free and outstanding. I have the utmost confidence in Brian and his Mortgage Professionals and recommend their resources and expertise to anyone seeking a new mortgage or anticipating a refinancing.
Hernan was a great help! He is extremely helpful, understanding, and always finds a solution in order to make us, the client, feel heard. I highly recommend the Mortgage Professionals. They are always very friendly and welcoming! I will definitely use them again!
Hernan is always a pleasure to deal with, thorough and knowledgable about the world of mortgages. He makes a stressful process go as smooth as possible!
Excellent service! Leo was there the whole way through! I would recommend him to anyone! Thanks again Leo!
Jeff Dillion is Amazing
Mitch is an excellent communicator and is very responsive and honest. He helped us a few years ago even though we had already chosen another company to work with and he was more than happy to help no matter what. I was so impressed that I promised that I would go to him for my next mortgage renewal. I have not been disappointed.
Hernan Parada is absolutely wonderful to work with. I wouldn’t use anyone else. He is professional kind and he went over and beyond for us when we purchased our home. He took the time to explain every step and made buying our home a smooth process. He also made our mortgage renewal easy and with his expertise found us an excellent rate. I would highly recommend calling Hernan for all your mortgage needs.
"Fantastic Customer Service and exceptional knowledge of the industry," is how I would describe the Mortgage Professionals. Every touchpoint, whether it was phone call, in-person or email was exceptional. Thank you Brian for helping my family make the right choices. I highly recommend the Mortgage Professionals!
Karen Matthey has done a fantastic job helping me choose the best mortgage for my first home. She was very professional and thorough. When I had questions, Karen would answer them promptly and diligently. She also provided great post-transaction service and was overall incredibly knowledgeable and helpful. I highly recommend her.
After a bank appointment which left us very unsatisfied, my husband and I were directed through our agent to Brian Matthey, who immediately put us at ease and explained that there were a number of costs that we did not need to incur. He worked very hard to get quick results for us, and an excellent mortgage rate. He then proceeded to refer us to Patti Cockerham, who helped us with life insurance. We were also given a referral for other insurances. All in all, we felt taken care of and confident in the hands of Brian and his team. Brian is personable, relatable, and extremely knowledgeable in his field. We would not hesitate to refer anyone to him.
My husband and I worked with Al Patterson when dealing with our finances and mortgage and we could not have been happier. He is professional, personable and quick to respond to any questions. He worked wonders for our mortgage and gave great advice regarding different strategies to manage our finances. HIGHLY recommend AL!
I’ve been a Mortgage Professionals customer for several years. I am very pleased with their professionalism. We worked through multiple mortgage renewals and the service was consistently high quality. Special thanks to Mitch Thibodeau.
Hernan is amazing! I really recommend to deal with him!
We used Mitch Thibodeau from Mortgage Professionals! Mitch was very professional and gave exceptional service! He explained things in depth, always answered all of our questions, he was very easy to get ahold of and always returned phone calls and emails very promptly. Mitch gave each and every option we had and really worked for his client! I would highly recommend Mitch at the Mortgage Professionals to everyone!
Mitch at the mortgage professionals has helped my spouse and I with our last two mortgages. He is always able to answer our questions and provides explanations for complex mortgage matters. He found a mortgage that best suits our needs and was able to find us the best rate.
Chris Matthey has been amazing to deal with! I have dealt with him on 2 separate occasions. Chris took the time to find me the best rates for my mortgage. He answered all my questions I had, and there were a lot, and took time to explain his answers so I understood everything. He was very fast at responding to my emails. I highly recommend dealing with Chris. Thanks you again, Chris!
As a first time home buyer the mortgage process can be overwhelming! Hernan and his team made sure I was taken care of and went over everything with me to make sure I understood everything. Very helpful and friendly!
We had the pleasure of dealing with Brian M. & his team (Jackie). We loved the service we received and were privileged enough to be part of the Canadian Home Buyers Academy program which we recommend everyone. For anyone buying or selling be sure to give Brian a call to make an appointment and see what he can do for you!
Had a wonderful experience with our broker Chris Carvello. He was very helpful kind and new his stuff and put us in the right direction. Highly recommend this company.
I have worked with Penny over the last few years and she is nothing short of amazing. She will work day and night for her clients to ensure they feel comfortable with the home buying experience. I would highly recommend Penny.
My wife and I have been clients of Brian Matthey and the Mortgage Professionals for many years and our experience with them has been nothing short of outstanding. They have always provided the best options for our personal needs and have provided considerable financial savings for us. They have surpassed our expectations and we would highly recommend their services. Their name clearly reflects their business and their clients needs are always considered first. Brian represents honesty and integrity at the highest level. Thanks Brian
We appreciated working with Karen Matthey. She was so patient with us, answering our very many questions. She went beyond our expectations in helping us find a mortgage. We highly recommend her.
I have been thoroughly impressed by my experiences with The Mortgage Professionals. All my mortgage needs been met, both with my initial first time buyer's experience and subsequent refinancing options several years later. Not only was I thrilled with the outcome of each mortgage deal secured by the handsome Chris Carvalho but there was also delicious pop corn provided by the wonderful Leo Ragusa! Honestly I couldn't ask for any better. Classy and professional.
As first time homebuyers, we had a lot of questions and concerns about the mortgage process. We were definitely in need of guidance and advice. Our real estate agent recommended Mitch Thibodeau from The Mortgage Professionals. From the very first meeting to the end of the process (and even after the purchase), we felt so lucky to have Mitch on our side to help us and guide us. His professionalism is rivalled only by his thoroughness and transparency. He patiently answered all our questions and kept following up with us to make sure we would meet all the deadlines with the paperwork. Even after the purchase, he got in touch a few times with us to ensure that everything was working well with the house and the mortgage. We can not express how grateful we are for all the work he has done to help us get the mortgage. He went above and beyond his professional duties to provide an outstanding customer service. Thank you so much for everything you've done, Mitch !
When my mortgage was up for renewal at my existing bank, Penny reviewed my mortgage and helped me with my choices. In the end, I ended up staying where I was, but I left VERY impressed. I received honest and knowledgable advice even though she did not get my business. Because of this, I would see her again in the future and I would refer all my friends to the mortgage professionals.
You will not regret going with Mitch Thibodeau at The Mortgage Professionals. He is knowledgeable and very patient. On top of being a pleasure to deal with he found us the best rate compared to many other banks and brokers that we had gone to. We have stayed with him for our second home and will continue to recommend him to anyone looking for a mortgage.
We had a fantastic experience dealing with Chris Matthey of the Mortgage Professionals. He was a pleasure to deal with and thoroughly answered all our questions no matter how minor. We will continue to use his services in the future and would not hesitate to recommend Chris and the Mortgage Professionals to anyone.
Hernan Parada. Wow, many thanks for the extra effort put in with both renewing my morgage in spite of a few credit issues as well as a credit consolidation using the equity of my home. I have nothing but the highest respect and praise for Hernan and his team at The Mortgage Professional's. I'm looking forward to a bright future working together. Many, many thanks. Cheers.
Leo Ragusa and his team including Chris Carvalho were wonderful, and took care of everything. Leo is an incredible source of knowledge, advice and professionalism.
We have thoroughly enjoyed working with Karen Matthey and have had great success with her as a mortgage broker. Karen came through for us when our previous mortgage company failed us on a transfer; she made things happen last minute in a pinch! The great thing about working with Karen is that after the mortgage is in place, she remains available and willing to help or answer any questions. It's not a one-time transaction and then she moves on. It's a long-term relationship and we will continue to work with Karen on renewals, transfers, or whatever comes our way in the future.
My wife & I first first Aquired The services of The Mortgage Brokers 5 years ago. I was a little skeptical at 1st as i trusted my banking institution to give me excellent service. The Bank could not offer me a good rate for another mortgage on a brand new home. The Mortgage Brokers were Amazing. Found me a Lending Institution, Got me an Amazing Mortgage Rate..The whole Process was Seamless. Friendly,, Service Oriented,,, What else can i say,,, I've Required their Service again,,, Am now Self Employed,,,,, They shopped around ,,Found me another Great Mortgage Rate,,,Even with a few Self employed hurdles ,,, These Wonderful Individuals Will work for and With you. Make an Appointment, go in , sit down and Talk, You will be more than pleased with their Service
When my wife and I were searching our first home, our realtor recommended using Tina Howard as our Mortgage Broker. Tina has been a very pleasant and patient personality to deal with. She worked out the best rate for us. Tina made the whole process of getting our pre-approval to final mortgage approval seamless and stress free which may have been otherwise. She handles any problems or concerns that may arise, and always works with her client's best interests at heart. She was proactive in passing on the rate cuts to us too. We would be definitely recommending Tina Howard and The Mortgage Professionals for all the mortgage needs. Thank you for such a reliable service.
We went to see Penny about our first home and she was amazing! She walked us through the process. I would recommend her to anybody!
My husband and I are very thankful that Mitch Thibodeau was our mortgage broker. He is friendly, knowledgeable, and very professional. When this whole home buying process started up, we really had no idea what to expect. Mitch guided us and he made sure we understood all the steps, and always was ready to reply to any doubts or concerns. We definitively would recommend Mitch to our friends or anyone looking to purchase a house. Thank you, Mitch, for making our first home buying experience easy and smooth!
Mitch was absolutely amazing to work with. As a first time home buyers, we were a little anxious and intemidated of the whole process. He helped us through every step of the process and made sure we comfortable and that we understood exactly what needed to be done.
Hernan helped my husband and I with our recent purchase. He is very knowledgeable and communicated with us throughout the entire process. He made the pre-approval process very easy and stress free. Hernan even took the time to follow up with us afterwards and answer any questions we had. We highly recommend him to anyone who might be interested in purchasing or reviewing their current mortgage.
I was new to Canada and unfamiliar with mortgages. Mitch took the extra time to ensure I understood everything. My wife and I really appreciate Mitch's knowledge and friendly approach.
This is my second time working with Chris Matthey. I had an excellent experience both times. He is responsive, knowledgeable, clearly experienced, and takes his time to answer questions and provide education. I would recommend Chris to anyone looking for a quality agent!
A friend told us about Mitch Thibodeau and we were extremely happy with the guidance Mitch gave us as it was our first time getting a mortgage. I highly recommend Mitch.
I just had a mortgage done through the mortgage professionals and the experience was great! Chris Matthey was extremely knowledgeable, friendly and helpful. I would recommend Chris to all my friends & family!
The Mortgage Professionals certainly lives up to their name - truly professional mortgage brokers with exceptional service. We have worked with Chris Matthey for several of our mortgages over the last number of years. His expertise, detail to attention, and explanations make the entire process quick, easy to comprehend, and enjoyable. We highly recommend The Mortgage Professionals to anyone buying a new home, renewing a mortgage, or who is currently stuck with the bank and the not so personalized service. Thank you Chris!
Chris Matthey is my go to for lending and mortgage advice. I’ve used Chris for used and I trust him implicitly. I would highly recommend Chris for mortgage advice and business.
Chris Matthey is as professional as they come. He held my hand through my first home buying experience, offered advice and counselled around the pros and cons of each decision needing to be made. I've worked with Chris for six years now and he is as responsive and professional now as when we first met. I can not recommend his services enough. Thanks Chris!
Our roller coaster of first time home buying adventure was made so much easier with the help of Alan Paterson and Kimberly Young of The Mortgage Professionals Kingston Head Office Branch. They kept us up to date on all matters of the transaction as well they had an on going line of communication with our agent. No matter the issue or question we had, they made the time to discuss it with us weather we stopped in or talked by phone, email,or text. If you are looking for a lending experience that leaves you with the feeling that you have been guided by a trusted family member or close friend then look no further.
Can't say enough about how Brian and his team have helped our family with our mortgages over the years. They always find the time to explain the current market situations in a simple, easy to understand way, and for the last decade have been bang on with their advice. Thank you to Brian and his team for helping us to make such important financial decisions.
After dealing with banks initially for mortgages we decided to give Hernan at The Mortgage Professionals a try as we had heard good things from other people. That was two house purchases (and a few almost purchases) ago and most recently a refinance. We wouldn't consider using anybody else. Hernan is very knowledgeable and professional with real life experience. Thank you Hernan!
Chris Matthey is very professional, knowledgeable and explains everything in a way that is easy to understand. I would highly recommend Chris Matthey for all your mortgage needs.
A+ experience working with Leigh. He listened carefully to our concerns and, most importantly, found us a rate that we would never have gotten directly from the bank. We locked in an amazing variable rate and now have fingers crossed that the rates stay low.
I have been dealing with Mitch Thibodeau for a few years now and let me tell you, the service he offers is like no other. Mitch's attention to detail and responsiveness is impeccable. This is the guy you want handling the biggest purchases of your life, period. Thanks again for all of your help Mitch, we will be back to see you ????
This is the first time that I have used any mortgage broker, and I was terrified because the bank had turned me down! Karen Matthey made me feel safe and confident from first contact. Mine was a difficult situation, and Karen worked hard to find a lender and secure the best possible term and rate for me, and continued to support me through closing and beyond. I never dreamed that I would be the owner of three houses, of which I was frantically trying to sell two (with bureaucratic road blocks abounding), that I could be in an incredible amount of debt, and yet I would go to sleep at night knowing that everything was going to work out just fine.I am coming to the end of a very difficult time, and words do not do justice to the gratitude I feel towards Karen Matthey and her team at The Mortgage Professionals!
Karen Matthey... top notch. Knowledgeable, friendly , informative and honest. Best there is.
Brain and his team did a great job for us to close the transaction in a very tight timing and a very challenging market. Thank you Brian
I contacted Mitch Thibodeau because a friend had recommended him to me and sang his praises. I am doing the same now. Mitch was very professional and listened to everything that I had to say. He was honest and right up front in letting me know that what I was looking for might be difficult but that he would do his best to find me the best deal he could in redoing my mortgage within the parameters I was comfortable with. After meeting him for the first time, I left Mitch's office knowing that I had found somebody who would work hard to get me what I had requested. He contacted me on a regular basis to keep me informed of what was going on and got me the deal I wanted quickly. Keep up the great work Mitch and thank you. I would highly recommend Mitch to help you with your mortgage needs.
Dealt with Liegh for years he's always treated us very well.
We have worked with Penny Hanson for many years, she has been our mortgage professional for the purchases of our rentals and personal properties. We have always been thoroughly pleased and impressed on her professionalism and her knowledge in finance. Last week we approached her with needing a mortgage for a rental property we wanted to purchase. Penny went straight to getting everything organized with our accountant and lenders, unfortunately our time was running out and she thought the best option for us would be to go with a different lender that she wasn't dealing with. Penny organized all our documents and did all the necessary step to ensure the lender would be able to quickly review it and have it approved in a short period of time. It was all approved in a couple of hours. Penny did all of this for us without being credited. I have recommended Penny to family and friends and I highly recommend Penny to anyone looking to purchase a home or to refinance. She has been a true asset to us as a Mortgage Agent and friend!
A very professional and attentive approach to the service I received. Karen has been phenomenal the whole way. Personable, professional, and excellent communication!
Excellent. Hernan was quick, responsive, informative and truly had your best interest in mind. I recommend Mortgage Professionals to anyone looking for A+ service.
Experience of a lifetime! As a first home buying I wasn't sure where to turn and what my next steps were. I was connected with Chris Matthey and he made my home buying experience an easy transition. Thank you, thank you, thank you. Highly recommended
Chris Mathey and team provided me excellent guidance and support in securing a mortgage for another property I recently acquired. He was tireless in advocating on my behalf and very thorough in his work. I will return for further business. Tony DeJacolyn
Mr. Hernan Parada is very knowledgeable in his subject and thoroughly professional. He made our dream of owning a house by connecting us in timely manner with the lender. The interest rate was reasonable and affordable. This was our second dealing with Mr. Hernan Parada. He is a person with magnetic personality and highly respectful to his clients. I would like to recommend Mr. Hernan and his team without any hesitation and looking ahead to avail his services in near future for our next wise investment. Thank you Hernan Sir.
Always a great experience dealing with Leo! Have now financed 3 different properties including some rentals with ease. Very professional and knowledgeable!
Mitch Thibodeau was wonderful to deal with renewing our mortgage. He was very organized and I had to do very little with this renewal from bank to broker. I will recommend Mitch to all my family and friends! Thank you!
Brian and Karin helped us with every step. Thanks guys. Buying a cottage was new to us and created a lot of red tape. They had no trouble explaining everything and navigating through it. When Toronto brokers didn't want to deal with us, Brian went above and beyond. They made it easy and we would highly recommend them.
Chris Carvalho is a amazing mortgage professional. Thanks for all your help!
As first time home buyers we were nervous and naive when it came to buying a place. We decided on a new build, which resulted in a really long closing date well into the future. We are so glad we got to work with Hernan. He was with us as a support the whole time. He went above and beyond to answer all of our questions and worked hard to always get us the lowest rates. Hernan was always quick to respond and really made the whole process easy on us. Would recommend him for sure.
I just recently purchased my first home, and I couldn't have done it without Dora Main. She was amazing to work with. She worked for me 24/7 to make sure I got my dream home. Highly recommended. Thank you Dora :)
Best,best,best,Incredible professional,top knowledge of banking matters,most friendly I've ever experienced.
Leigh Graham was recommended to us when we found ourselves in a very difficult situation due to incompetence by a bank, that could have cost us our house. Though we had a lot on his plate, he took our file when others would not, and delivered extremely efficient and great quality service... And this on a tight deadline, without sacrificing any courtesy or professionalism. We cannot recommend him and his team enough. We are beyond pleased and grateful.
Nancy Nairn worked endlessly with us to secure the best rate and helped us through all the normal stresses of getting a mortgage. Not only did she make things easier for us but she also made the experience fun and personal as well. As first time homebuyers, having Nancy help us was the best decision we could have made. Highly recommend mortgage professionals for all home buyers.
They were excellent. Brandon Lowi was very patient, my finances were complicated and he was understanding and patient.
Thank you very much for Mitch , he worked as best as he can ,I was with several mortgage brokers who try to snap me off , but my experience with Mitch was different as he was clear with me and he brought for me the best mortgage interest deal and now I am happy and I am owner for a house thank you very much
Brian and his team have been wonderful to work with. Brian is very personable and he works to find the best product for you. I have recommended him to other people and will continue to do so.
Leigh Graham got us over some major hurdles when no one else could. He basically saved the farm so to speak and went way above and beyond my expectations. I'd highly recommend Leigh and his team as your go to guys when buying property. Thanks a ton!
My husband and I bought our first house and Hernan Parada was highly recommended by someone from work. He has been more than helpful in assisting us and anticipating our needs as clients. He is well-connected to the right people in the business. He provided, not just professional opinion, but, also some tips and tricks based from his personal experience as a home owner. We highly recommend him as a mortgage broker.
Hernan is very friendly and professional. He takes as much time as necessary (for me a lot) to provide all the information until the point I understand. Even after, when I forgot what he told me he made himself totally available to answer my questions. He’s super knowledgeable! Totally recommend! 5 stars!
They are the best and greatest in Kingston. Highly recommended, true professional by all means, for the last 17 years, I have received nothing but great support and service from Brian and his team.
I am blown away by the service I received at The Mortgage Professionals. Chris Mathey is so incredibly patient, kind and professional. He went above and beyond and put us at ease immediately when we teamed up with him for the purchase of our first home. If you're looking for someone who will prioritize your wants and needs, work hard to make sure you get the best possible rate, ensure you fully understand each step of the way and make you feel valued this is your guy. Thanks so much Chris!
Chris Matthey was so wonderful to work with. Highly recommend! He was very responsive to our questions and needs. Made the whole process so much easier and less stressful. He works hard to ensure you get the best options available. Thank you Chris!
Chris C was extremely professional and responsive in getting me my mortgage! My rate was amazing too! :)
Tina Howard was super helpful and great to deal with. Highly recommend!
Thank you to The Mortgage Professionals and Mitch Thibodeau for working with us to buy our first home. I can't say enough about Mitch and his professionalism. As first time home buyers, we didn't quite know what to expect and were naturally intimidated by the home buying process. Mitch worked seamlessly with us and spent the time to explain every detail in a relaxed and personable manner, all while working to get us the best possible mortgage. Mitch continues to answer any questions we may have and we are looking forward to working with him during our next venture.
Leo and his team go way above and beyond any other mortgage broker.It would be silly going anywhere else.
Chris Matthey is absolutely fantastic to work with - he's extremely knowledgeable, honest, professional and accommodating, and he makes navigating the process of getting or renewing a mortgage a breeze. He truly goes above and beyond!
We were sent their by a co-worker and I am so glad we went! The bank I had dealt with my whole life wasn't giving us enough to buy a shack! Thanks to Linda, we bought our dream home and we love it! As first time buyers, we had many questions and she helped us through it all...I can't believe 5 years is almost upon us and we will be going back again soon for more help!
So happy I went with the Mortgage Professionals instead of a bank. Hernan was personable and very helpful in answering all my questions and setting me up for success as a first time home buyer. Will definitely be coming back when the time comes!
Working with Brian and the Mortgage Professionals over the last 17 years has been awesome! They go above and beyond for their clients. Wouldn't trust my mortgage with anyone else!
Cris Carvalho helped me to buy my first house with his experience and knowledge. I tried banks before but as single mother and not much income it was difficult, but he made it come true. Thank you!!!
I have had Brian and the Mortgage Professionals on my side since I bought my first house. He has always been completely honest, straight forward and very easy to deal with. He always makes great suggestions and explains all of the options clearly. He has a lot of energy but is never there to put any pressure on his clients. He is very helpful. I would recommend him to anyone looking for advice with anything related to mortgages.
Mitch Thibodeau was very attentive to our specific mortgage needs, detail oriented and quick to answer our questions. He is personable, professional and highly recommended!
We have been dealing with Hernan since 2012 I believe ....our first dealing was great, and when we decided to finance our 2nd property we reached out to Hernan again he always responds quickly to any message.....that deal fell through cause of conditions from seller but 6 months later another 2nd property deal came up and again I reached out to Hernan who replied right away and got the ball rolling asap for us and had all the numbers crunched as to the cheapest/most cost effective for us to purchase our 2nd property before we even asked him... I have nothing but compliments for Hernan and his team and when our mortguage is up for renewal we will use Mortgage professionals again Thanks Hernan Rob Davidson
This was my first time doing business with the Mortgage Professionals with Hernan Parada. My wife and I remortgaged with ease because of his work and guidance. You couldn't have asked for anything better when it came to service, and the products offered with Hernan! Thank you Hernan for your service and advice.
Went to Richard Caron with, what we thought, was a bit of a pipe dream. We had todo a lot of work (Richard and I), but we`re now living in a beautiful home on the water. Richard also managed to get us a mortgage lending rate lower than we have ever had. Many thanks to Richard for his exceptional efforts. Steve Tisdale
Chris Matthey treated us better than our bank did. Thank you for helping us make an informed decision that helped us and not just the banks bottom line .
Ian and Brandon were a great help in completing the financing for our unusual purchase. They were receptive to our irregular proposal.
Mitch Thibodeau has assisted me in securing a Mortgage for three homes over the years. I kept going back to him because of his professionalism, expertise, sense of humour and expedient service. I highly recommend him to anyone who is going through the stressful experience of purchasing a home. Mitch will walk you through all of the complexities of the process in a timely and kind manner. Should I ever need to purchase another home in future, I will definitely be seeking out his services again!
Chris always makes you feel so welcomed, extremely professional, helpful and shows you that you are the utmost importance to him. I highly respect him and I am so grateful to have had him through this whole process. HIGHLY RECOMMENDED !!!
Chris Matthey has been amazing with guiding me through the process of buying a home! His knowledge of the area and his ability to answer the many questions I had was fantastic! I have been lucky to have his help buying two houses now and I highly recommend him!
Amazing people to deal with, Leo was extremely welcoming knew his information and resulted in allowing me to buy my first home
Leo exceeded my expectations from start to finish.
Mitch has now handled my refinance on two occasions with exceptional results I would not have found myself, working around my schedule, and I continue to highly recommend him to all friends and family
A big “thumbs up” for Chris Matthey and his team at the Mortgage Professionals. Their work in assisting people in arranging financing for a purchase or refinance is top notch. But what many may not know is where he and his team really shine is through their work in assisting those who may have issues with credit or need a plan to get them to home ownership. Chris and his team will examine the issue and develop a plan that their clients can use to achieve their home ownership goals. Often, even where the end result will be some years into the future. I have had the privilege of working with clients that have had Chris help them out and while working with these clients it becomes clear that his plan has helped save them from a credit disaster or the loss of their home. Great job guys and gals. A 5 Star recommendation.
I recently worked with Chris Matthey in the process of purchasing my first home - he was extremely helpful and knowledgable. He was very approachable and responded very quickly to any questions I had. He explained everything in great detail and made sure I understood all of the options. I really enjoyed working with Chris and would absolutely recommend him to others.
I have dealt with Chris Matthey several times and he has been exceptional and understanding my mortgage needs and exceeding my expectations. I would highly recommend him for new mortgages or refinancing. Thanks Chris!
We found Tina to be attentive, professional and personable when dealing with her. She made our experience easy by walking us through each step and by explaining the small stuff.
My husband and I have only used a broker. Would never consider a bank. Or using anyone else either then The Mortgage Professionals. They have helped us in many ways during the purchase of our 1st 2nd and now, final dream home. Very professional. Very honest. Keep it up !
Hernan was recommended to us through a friend. He was super helpful at helping us as first time homebuyers understand the process and was also very flexible in accommodating my boyfriends crazy work schedule. We put an offer on the house 3 weeks before we aimed to close and he was super efficient in ensuring we met the deadline! would definitely recommend Hernan for all first time homebuyers!
Hernan has been fantastic to work with! I didn't know what to expect from working with a Mortgage broker, but I'm so glad I did and I'm highly recommending it to everyone! As a first-time home buyer I needed a lot of guidance and Hernan really took the time to explain everything. He also got me a great mortgage rate!
Hernan was extremely helpful, and patient while he recently helped with two of my mortgages at the concurrently. It could have been a painful and confusing process but Hernan (and Eric) made the process stress free and painless. He was able to answer my many many questions and was always quick to respond to emails, and calls. His guidance has always been invaluable as I manage my real estate portfolio. I learn something new each and every time I deal with him. There is no one else in Kingston that I would recommend more, or who I would deal with other than Hernan!
I have referred several friends to Leo Ragusa at Mortgage Professionals knowing that honest and professional advice will always be provided. His straightforward demeanour alleviates a lot of the stress that comes with the potential purchase of a home. I would not hesitate to recommend Mortgage Professionals.
I referred a complex mortgage to Penny Hanson, and she provided outstanding service and commitment to my friends. Penny's mortgage knowledge is extensive, and she puts her clients immediately at ease. Would highly recommend Penny.
Working with Jeff Dillon was amazing, especially for our first time home buying experience. Jeff is knowledgeable, kind, helpful and extremely efficient. He continues to help us whenever we have questions about future mortgages/potential buys. Would 10/10 recommend to anyone.
My mortgage was renewing with a different company in April and I contacted Mitch Thibodeau to see if they could offer me a better rate. I am so grateful I went in when I did since he got me a great rate and his services were exceptional. He was very helpful and very professional.
We had an amazing experience with Mortgage Professional Tina Howard. Responsible, reliable and very professional. We highly recommend!
Worked with Hernan he took care of everything for me. Explained everything step by step before signing anything and explained what the reason for signing the documents were. Also great in answering all my questions. Has knowledge in multiple services as well. Would reccomend 100%
Tina Howard was so helpful and understanding about our financial needs and was so quick to respond back on any questions we needed answered. Very lovely lady and pleasant to work with. :)
I can’t say enough about Tina Howard, the work you provided for us was extremely professional, fast, and I honestly feel you went above and beyond for us to help us achieve our dream of being home owners. From answering all the questions we had to many late night phone calls you made this what could have been very stressful time for us a walk in the park
Chris Matthey is an overall pleasure to work with. It’s no wonder why our entire family had used him for our mortgages and I will continue to refer him. We don’t even live in Kingston and have used him twice. He’s very knowledgeable and can explain everything so his clients can easily understand. He’s happy to answer any questions and answers them in-depth. He genuinely seems to enjoy what he does and it shows. You truly can’t go wrong with Chris to find a great mortgage rate. Thank you Chris!
As first time Home Buyers we were delighted and impressed with the professionalism and friendliness of Hernan Parada at The Mortgage Professionals...Ed & Dioni Dooley, Kingston.
My wife and I are in the process of purchasing our first home. We have been working with Chris Carvahlo. He has been fantastic. Always available to answer any questions. He's very knowledgeable as well. When we first came to Chris, we were having some financial hardships and our credit was not the greatest, Chris has coached us about our credit and helped us fix our issues so that now we are ready to purchase a home. Now we are ready to make things happen. Haven't found anything yet, but when we find the right home Chris will be the man to help us finalize the details. Thank you Chris.
Mitch did not rest until he was able to get me the best deal available within the presented deadline. He was always available to answer questions in a very professional manner
Leigh Graham is an excellent mortgage broker. Why play the game dealing with big banks and lenders you aren’t even familiar with when Leigh can find you the best rate and it doesn’t even cost you anything. Leigh helped with a refinance and made the process super simple and took care of business!
Hernan and Karin are wonderful to work with! Hernan explained everything thoroughly and was easy to reach whenever we had questions. They really helped to make our purchase go smoothly. Awesome service!!
Mitch worked tirelessly to secure a great rate for us. Super impressed with his knowledge, communication, and patience during our long house search. 10/10 would recommend working with Mitch. You won't be disappointed.
Excellent service, such a great help!
We have dealt with Hernan Parada on the purchase of 4 homes. He is incredibly responsive, always had our best interests in mind, and was extremely efficient. I've felt confident knowing he would find the best product to meet our needs and our goals. I would highly recommend Hernan to anyone looking for a mortgage broker.
Karen is a mortgage magician. We didn't check all the right boxes and had some unique circumstances but she worked with us and really helped us. I would recommend her to anyone.
Brian and team provided me with the guidance and tools to make informed decisions concerning my mortgage. They, first, found the mortgage that would work for my independant needs, setting me up for success. Through their shared knowledge and constant monitoring they have ensured I am in the best possible mortgage scenario at all times - leading me to financial freedom much sooner than anticipated (30 years to 13 remaining in 3 years). Brian and team take pride in their clients successes and are always available to answer questions, offering advice, and bring forth new options as our needs or market change. Truthful and trustworthy, putting their clients interests first. Asking thorough questions versus the generic bank question in order to understand the full scope of their client. I have learned so much leaving me energized and excited. I highly recommend anyone considering a mortgage whether first home or investment property - take the time to come speak with Brian and team. Insightful!
The Mortgage Professionals were amazing; especially Hernan! He made our first home buying experience a positive one! He was very patient and understanding of mine and my boyfriends needs, as we were first time home buyers and did not know a lot about what was involved! He was always available and able to help when we needed it. I contacted him many times about something he had already told us the answer to, and he never hesitated to help! He was a big part in our first home buying experience and I would definitely recommend him! I will definitely be sending Friends and Family to The Mortgage Professionals!
Professional, courteous and efficient would be the best words to describe our experience with the Mortgage Professionals. We were relocating cities and required a rather quick turnaround for our mortgage and bridge financing - all very stressful and nerve racking. The experience of working with our broker, Hernan Parada, and his associate, Karin Schimdt, was nothing short of fantastic. Hernan's in depth knowledge and expertise really put us at ease and we were always able to speak with either Hernan or Karin if we had questions. I would most definitely use Hernan's services again and I would feel confident referring anyone to these folks. Thank you!
Tina was had answers for every question, she had all the paper work ready for me, good rates it could not have been easier. She just put me a ease and it was a stress free experience. I will use her again in the future and tell my friends.
Chris C I've known for a couple years and is a great guy he's been very helpful and very responsive excellent service from him thank you Chris.
Tina Howard is our go-to girl at the Mortgage Professionals. She is kind, professional and extremely knowledgeable. The information that she gives is thorough and she doesn’t miss a beat! Tina answers our questions in a very timely manner. She 100% goes the extra mile. We are so grateful to have crossed paths with her. She never makes it seem like what we are asking is impossible- she finds solutions and that’s the type of person we’ve known to trust! Thanks Tina!
Being first time home buyers we were unaware of everything required of us mortgage-wise. Sean Donohue did an amazing job ensuring we understood the process and was there to answer any and all questions. Thank you to Sean for helping us with everything and making this experience so great!
Hernan Parada was very helpful, kind and made the whole process of buying a house so easy! As a first time home buyer he helped me walk through all the steps and simplified everything for me!
We recently worked with Mitch Thibodeau at The Mortgage Professionals to get our mortgage on our new house! Mitch was great to work with.. he was very professional and answered all of our questions thoroughly. Switching our mortgage over from the bank was very smooth and easy! We got the best mortgage rate possible as well! We highly recommend Mitch for your next mortgage!
Hernan has been our trusted advisor for many years. He has always guided us through even the most difficult situations with kindness, professionalism, empathy and insight. We trust him implicitly to always have our best interests at heart and to go to bat for us when needed. His team is very knowledgeable attentive, responsive and firendly. We have and will contine to reccomend Hernan and his team to all of our friends and family.
We have dealt with the mortgage professionals for 2 mortgages and I can't say enough good things! Leigh Graham is very knowledgeable and takes his time explaining all options. Out last mortgage was a mortgage plus improvements and he took the time to explain all of our options and how the process would work. He took what could have been complicated and made in very simple. A big thank you to Leigh and his assistant Karen for making the purchase of our new home easy and stress free.
We really like dealing with our Mortgage Advisor Hernan Parada this is our 2nd dealings with Hernan and he got us a better interest rate when we did renew our mortgage. He is very knowledgeable of his business and very thorough in explaining everything all information that a client's needs to know and very helpful in many ways and we would deal with him any day. We appreciated all the thing he has done for us, I would recommend him any time to anybody who needs a new mortgage or renewal on their mortgage. Thank you again Hernan Parada....great job!!!
5/5 for Chris Matthey. Would rate higher is the scale allowed. Chris is a true professional and I believe and feel that he is looking out for my best interests. He is proactive in keeping me up to date on changes, quick to respond and never leaves a question unanswered. Exceeds my expectations in every way and I always share his contact information to friends who are nearing/looking for mortgage advice. I even forwarded his contact information to my financial advisor. Can't say 'thank you' enough Chris.
Hernan and his team provided an excellent service. My wife and I were first home owners and I can say enough how helpful was Hernan. The best team and service!!
A couple of years ago I was considering purchasing a home on my own (as a female in my early 20’s) with not a whole lot of insight or knowledge about the process of purchasing a home. A friend of mine suggested I talk to Jeff at mortgage professionals, and what a great experience! Jeff walked me through the entire process, always ensuring I truly understood all of the info he was providing me along the way and made it possible for me to get a mortgage being a contract employee and being on my own. He and Mitch have been nothing short of wonderful to work with. Mitch still checks in to ensure I have no questions or issues with my mortgage. Professional, efficient, and overall great service. 10/10 would recommend!
Exceptional service always friendly and can tackle any task with ease.
Leo is a true professional and a pleasure to do business with. Highly recommend!!!
Richard Caron Not sure how to start this man is absolutely amazing at his job , he definitely cares about his clients , very informative worked very well with us I highly recommend Richard we have used his services multiple times and he has always delivered and made us extremely happy thanks again Rick
Have been dealing with motgage professionals for our last 3 renewals. They are always available to answer last minute questions and have been great about trying to find us best rates. We have dealt with Mitch for last 2 years and he has been very helpful with helping us. Mitch has been great to call back when i have questions and e-mailed me to keep me up to date on how our renewal was going. I would definately recommend Mitch at Mortgage Professionals in Kingston. Kelly McKay
Tina was great to deal with on my home purchase. Especially during these difficult times.
I can't say enough positive things about my experience with Mitch. He is the consummate professional and has continued to provide me with expert opinions and knowledge of the ever changing mortgage market. He provides updates on rate changes in a timely manner keeping me abreast of any upcoming changes that he forsees. I would absolutely recommend Mitch Thibodeau for a professional, top notch financial experience!!