We used Knudson Law for the sale of our first home (March/April 2020) and our overall experience was unsatisfactory. The main two issues we faced were poor customer service and mistakes on our paperwork. We moved out of province and struggled to get the Knudson Law team to send us the paperwork we needed to sign. By the time they emailed us the paperwork, the instructions were to fill it in ASAP and to courier it overnight (which was at our own expense), which would not have been necessary had the paperwork been emailed in good time. Knudson Law checked our remaining mortgage amount nine days before processing our paperwork (six days before the house was officially sold) and did not double check before processing the paperwork to confirm nothing had changed. Within that time, our automatic mortgage payments went through. Now we are left waiting for the bank to confirm the new amount of the mortgage remaining. Additionally, we received communication via email from Curtis himself 8 days after our home has been sold to inform us we owe money to the bank. After a few emails back and forth, including to the bank, we discovered the team at Knudson Law put the wrong amount in our Sale Report and so we had to pay that amount back, money which we had already begun spending. We understand mistakes happen, but it is was the rude tone in the emails and not owning up to the mistake being on their end that was the most frustrating part. Now we are working with a new notary for the purchase of our second home, and it is clear to us what excellent customer service can be like, and how much more comforting this is for something as stressful as buying or selling a home. Based on our experience, we would not recommend Knudson Law office to anyone wanting good customer experience.