Reviews of The Notary Group - Kelowna, Enterprise & Spall (Notary Public)

Chad Vaskic

They hung up on me...

Chris Maxwell

I've used them a few times. They have been late both times. Neither experience has been pleasant and the gentleman I used was not even remotely friendly. I will try somewhere else.

Adem Krupich

I have worked with the firm and I have received good service and fair pricing. Keith was very helpful with my legal issues and if the firm couldn’t represent me they were able to refer me to a firm that could. I would at this time recommend them if you require assistance with your purchasing of a property or with your estate planning. Their pricing is competitive with the industry.

Love Life Unlimited

This was the worst possible experience I could have had. I needed a simple one page document signed and notarized. I was immediately greeted rudely by the receptionist which set the tone for the visit. I needed to adjust 2 items on the document as I was using a template and asked the receptionist if this was possible. I was given a gasp and that this was going to be a big deal. I asked for an email address to send it to and after sending the document I had her respond every 10 seconds I haven't got it yet, I haven't got it yet. To speed up the process I asked for a sheet of paper (which I could have just grabbed myself as it was right in front of me) but instead I asked for it. Her response "I guess I'll have to find that for you as well". So I asked myself is she just really busy? NO I was interrupting her bubble sorting game she was playing on her Ipad behind the desk. The email finally arrives (minutes later) and she proceeds to tell me she can't open the file. (it's a word document) Every computer in North America has Microsoft Word on it so that was obviously a lie. Realizing this is not happening with this woman as the receptionist I apologize profusely to the person I had meeting me there to sign the document and have to find another notary to go back to this week. 1. Treated Rudely and like I was an idiot 2. Didn't end up helping me at the end of the day 3. 2 people have to reschedule their days to visit another Notary

Nichol Halston

Had an amazing experience with Derrick Murphy from TNG Legal. We had a very difficult and frustrating closing experience to get our new home, but Derrick was awesome and was able to help us every step of the way, and worked very hard to get us in our new house. Can not recommend enough.

Troy T.

Took my lunch to have a simple form done said they had no one that could do it right now never said when someone would be in or when to come back pretty useless

Sadaf Shabanian

The least friendly and the most repulsive office ever. I noticed her looking down on me and decided to leave asap. Never go back there. There are better options for sure!

Shauna Adrian

I was going to skip calling this office when I saw the 2.8 star review but I thought, NO, give them a chance. Turns out the person I spoke with made me feel like a complete idiot, like I was wasting his time asking a question about selling my home by owner, yet on their website it lists at the top of their services that they help with this.. hmm.. not impressed at all! Also, the lady answering the phone could maybe talk with a smile, even if its a fake smile, she might sound a little less miserable..?

Mobile Developer

If you are looking for a Notary Firm in Kelowna that is both professional and personable the Notary Group and Linda Caisley is the firm for you. We had a time sensitive close on our new home mortgage and Linda and her entire team were gracious and courteous and helped us complete a professional and timely close. We would highly recommend Mrs. Caisley and her entire team at the Notary Group for all your personal and professional notary needs.

James Martin

Great service.

ben van gils

These people aren't good. I don't know if they are bad at their jobs or if they are just lazy and don't care - but they really messed up what I paid them to do. Do not use them use one of the many other notaries in Kelowna.

Iga Dembinski

Keith Martens dealt with our document signing very professionally and efficiently. We were able to have this done at a very short notice. We definitely recommend this office and plan to use them again.

cris

wish you could leave a zero start rating because I would. Does not return calls when faced with possibly representing you with legal issues in regards to documents signed with their office. Poor service. Do not recommend.

B Cuddle

A family member just had a very stressful and nasty experience with Ms. Caisley at this location. I told them they should report the experience to the professional association, which I am sure they will do, but in the meantime I wanted to warn potential clients to be very careful. This place tried to charge them $4000 more than they were supposed to be paying because she messed up so badly and it took many calls from them and their representative to get it straightened out, and still a new problem arose after they thought it was all done because she still over-charged them. Her lack of knowledge and professionalism created a great deal of stress and that is unacceptable for someone in this position. She really did not seem to know anything about what she was doing and did not take any time to address their concerns with them (basically "this is just the way it is") nor to explain their statement of adjustments, etc. I have very basic conveyancing experience and even I knew as soon as they told me what happened that it was wrong. Now I know, from reading other reviews on here, that they basically don't care, especially if you don't give your name, but who wants to take the chance of being harrassed by leaving a truthful, honest, and negative review? Whatever you do, find another Notary, DO NOT USE THIS COMPANY!!

Michael Johnson

I just had some documents notarized and all the staff I met were very knowledgeable and friendly. Would definitely recommend their services.

Amy Schreiner

I took time off work to have some legal documents signed as they said they would be able to do it no problem. When he looked over it he said he couldn’t do it as he said needed an hour and a half to go over it and that there was no time today. Before that I just previously overheard the secretary say on the phone to another client that he was free for the next 2 hours or so. I had stressed to him as well that I needed it done ASAP. I went to another place and the lawyer had me in and out in 10 minutes. Don’t waste your time with them as they don’t have your best interest.

Ryan Hudson

Paule Moore is a thief. She has stolen tens of thousands of dollars from me by falsely billing me for services not rendered. Avoid anywhere she goes. Google “Paule Seeger”.

M W

Needed documents certified as true, was told that my copies were not enough and that they needed more copies, it turned out that they did not like me having my passport and another document on the same page, so that they could charge more, over the past decades I needed multiple certified copies done, this was the worst experience, did not get told about any prices beforehand, complete money grab, not coming back and will spread the word that this place should be avoided

Rob ketting

This was a couple of years ago but still get mad thinking about it. never returned calls, started a case and never finished. Multiple attempts to get my documents back and they wouldn't even do that! Cant believe a Notary office could have such terrible service.

Richann Veldman

Very helpful, friendly and are able to see you quickly! Highly recommend.