Reviews of The Notary Group - Kelowna - Downtown (Notary Public)

Heather Persall

Extremely efficient and timely. No hiccups what so ever. Explained absolutely everything so no surprises. I will use them for all my notary needs!! Thank you Linda Caisley and the gang.

Mara Veldman

The Notary Group went above and beyond to serve us quickly and professionally. The price was fair and the staff were friendly. We have used them for personal business, and we use them ongoing for our business needs. Great company!

Tovah

After moving to Kelowna we needed a Notary and of course, where do you start in a new town where you don’t know anyone! Google. So, I found the Notary Group. They looked ok as they have more than one office. Appearing successfull (appearing being the catch word of the day) I called and left a message. Waited a couple days, called again and left another message. Well, three strike, you’re OUT but the best part was when the receptionist told me the person I’m waiting to hear from which is THE Notary....is THE OWNER. Wow. HOW exactly do you get more than one location when you can’t even get back to ONE potential client at ONE office, never mind two or three? Clearly, we moved on to a great guy who called me back in 5 minutes and had all we needed, completed by end of same day. I’d call it “The NOtary Group”. ****in response to your answer, this was not over two or three days. It was 2-3 days I waited in between calls. All in all, this was over a TWO AND A HALF WEEK period. EVERYONE is “busy”. It’s called life. And no, I won’t be giving you another chance to help me. With “I’ve been busy” as an excuse, what excuses would you come up with for not getting what I needed completed in a timely fashion? One can only imagine. No. Not a chance. You’ve more than earned that one star.

Kyla Coult

Literally every step of my transactions with this company went wrong from the receptionist not doing her job and then blaming me. Due to her error they changed a premium rate and told me pay it or go away 4 days before my house date closed on the Friday of a long weekend. Then they tried to overcharge me. Luckily I noticed and had that changed. That paperwork was not completed and I had to have that corrected. I would not recommend this company at all!

Jesse Sibbald

Alan and the staff at TNG Legal Services were extremely helpful during a time sensitive situation. They were very professional and efficient in helping me and went above and beyond typical standards.

John Graham

Excellent work

Janet Jackson

I just wanted to give a shout out to Derrick. He was quick, efficient, accommodating and friendly. I would recommend Derrick to everyone. He’s amazing!!!!????

Cassidy J.

Extremely helpful and responsive front desk staff. Although unfortunately they were not able to let me know of all documents required for service. Did say bring a pen and mask.... After waiting for my question to be answered, Alan was able to do so, with very little regard for the outcome of their short fallings in pre appointment service.

Prabhjot mundi

I took appointment one week ago for notary service & I explained everything to receptionist that what paper we need to get done. I went there on my day of appointment. To my surprise the receptionist told me I don’t even have appointment with them. After 5 mins the other lady help her to find my name she found my name & then she said I don’t have appointment today it was yesterday like seriously i even can’t explain how unprofessional the staff was not helpful at all & at last they told that they even can’t provide notary service to those papers. They just wasted my time. The lady at front really need to update herself with knowledge of her work. Worst service ever

Michael and Linda Todd

We were very pleased with the services Derrick provided. He is knowledgeable and very patient. We highly recommend him.

Brian Sivell

Asked question about self made will from legaldepot.ca to be notarized and was lied to about the validity of using online will service.

Karen Halvorsen

I needed some work done quickly and was very pleased Derrick could accommodate my needs. I would recommend him for your legal or notary work any time.

paula O Libro

Overall I had a poor experience from the beginning.at this branch.The staff is not friendly at all on the phone and even less in person. They wrote their own office address wrong in a legal document!!...I had to mail them a draft directly from my bank which of course never got there on time because the address they provided was wrong!!..and payments on time are a very sensitive matter when you are doing a real estate transaction. It caused me lots of additional and unnecessary stress that I didn't needed at that moment. They also had to gave me money back as a remanent and they also did it wrong!!. Angie, an assistant, was very cooperative on emails. The receptionist of this branch is a sour lady and Lawrence Stevens provides a very mediocre service in every way. I wouldn't go there to trust them with your business when there's lots of more options in Kelowna.