Reviews of PME INTER Notaires Gatineau (Notary Public)

Tyler Brown

Terrible service! Real-estate transaction was supposed to close today. Have not heard from the office in 4 days. I phoned, and the assistant said that they would contact me promptly. Getting towards the end of business day on the closing date, and they still will not respond to emails or phone calls. Completely unprepared and unprofessional. I am now paying mortgage interest, and for insurance on a property and this notary does not have the decency to respond to emails or phone calls.

PARTIMEVERYTHING

(Translated) Great professional and efficient service! He helped us a lot with the acquisition of our first condo for me and my brother! Thanks to the team (Original) Super service professionnel et efficace! Il nous on grandement aidé avec l'acquisition de notre premier condo a moi et mon frère! Merci a l'équipe

Tony Contestabile

My wife and I just purchased a new home and we used PME Inter Notaires as our notary. We had two interactions with them and both were unprofessional. First, our closing date was September 10th, we arrive on the 10th to find out that the sellers wouldn't be signing until the 14th. We weren't informed before hand. My wife and I had planned to have the internet installed that weekend (on the 11th) and planned to clean the house all weekend. I'm giving two stars because the notary, Patrick, went out of his way to contact the sellers to see if they would give us access to the house for the weekend. Our second interaction came today, the 15th. I emailed the notary's assistant and asked if the keys were ready for pick up. They informed me they were. My wife went to go pick up the keys and had to wait 30 minutes for the front desk to figure out to ask my wife what her maiden name is. All in all I am displeased with the lack of communication. I am pleased with the work the notary (Patrick) did.

Frank Cloutier

Terrible service. Unanswered calls ( 4 ). Still waiting for our refinance documents of disbursement after over a month. Trying to go forward on a purchase. Quick to take your money but leave you aside when it's their turn to provide you with what you paid for. DO NOT RECOMMEND THEIR "SERVICES"

Karl Lavoie

(Translated) Always excellent service from competent professionals. (Original) Toujours un excellent service de la part de professionnels compétants.

Mia Chen-Albert

(Translated) If you are in the Outaouais region, I highly recommend PME INTER Notaires. The excellence of real estate law services from Me Lianne Boudreau as well as her professionalism really reassured me in my property sale process. Do not hesitate to contact her if you need a notary! 10/10 (Original) Si vous êtes dans la région de l'Outaouais, je recommande fortement PME INTER Notaires. L'excellence des services en droit immobilier de Me Lianne Boudreau ainsi que son professionnalisme m'ont vraiment rassurée dans mon processus de vente d'immeuble. N'hésitez pas à la contacter si vous avez besoin d'une notaire! 10/10

Alessandro Di Pietro

Excellent coordination between notaries and auxiliary staff. I had a series of very smooth transactions at their institution.

David

Never again! Mistake after mistake is what we experienced with this company. Best guess is that this was due to a lack of clear communications between themselves and then with us, which resulted in a number of situations where we encountered a lot of duplication of efforts from our end, we were unsure what were the next steps, some mistakes in the financial documents they provided, etc. My disappointment was re-enforced even further when I politely approached the lead notary handling our real estate transaction to calmly ask what had happened and why all these mistakes? This individual closed the door to our meeting room, it seemed like he wanted to avoid other clients or colleagues sitting outside the room hearing me provide some negative perspectives and crudely stated they did nothing wrong, not even acknowledging their mistakes, instead denying it and taking a position of annoyance and ill will. They didn't make any mistakes and I was mistaken. My mistake was to do business with them...

Philippe Clairoux

(Translated) Excellent service offered by Vanessa Lafontaine when buying my accommodation, I highly recommend. (Original) Excellent service offert par Vanessa Lafontaine lors de l'achat de mon logement, je recommande fortement.

Dominic Aubrey

Chloé Bérubé and Joseph Gorman has always provided an excellent service for all my clients and myself. I highly recommend to everyone.

Stephen Webb

We had a very difficult experience with this notary. They were referred to me by my realtor. A few things stood out to me as strange; 1) They originally asked for the money a week in advance. When I said no, they agreed to accept the money for the house no later then 48 hours in advance, because they told me it needed time to clear their bank account. When I had previously bought houses the money was either paid the day before or on the day of closing. I was uncomfortable with paying in advance. 2) The sellers did not provide documentation related to the property which they had stated in a declaration that they had in their possession. The notary told me they would request the documents. The notary didn't request the documents and in the end I had to pay extra title insurance as a result. I found all of this information out on the day of closing. 3) On the day of closing, the notary realized they made a mistake in the deed of sale. On Friday at noon, we were summoned to the notaries office to re-sign the paperwork for the sale. We both left our full time jobs unattended to re-sign one page of the deed of sale, and when we arrived ended up waiting about half an hour for the notary to show up with the document. That day, I left a meeting at my job on the other side of town, spent an hour driving across town and subsequently missed a later meeting as a result of this error. It was a real hassle and a real frustration when we sat in their office for half an hour waiting to sign one sheet of paper. 4) On the day of closing, the notary provided us with absolutely no paperwork regarding our house purchase. They told us that we would receive the paperwork within two weeks via mail. We have yet to receive anything from them and have had to follow up with them to receive the paperwork for the deal. Overall the people we dealt with were courteous and nice, but my expectations were not met.

Valérie Litalien

(Translated) A little more expensive than other notaries in the region for the purchase of a property. However, they provide very good service. (Original) Un peu plus cher que les autres notaires de la région pour l'achat d'une propriété. Cependant, ils offrent un très bon service.

ÉriTal 64

(Translated) Worst service for life, ever! Never again... (Original) Pire service à vie, jamais! Plus jamais...

Rana Shokri

As mentioned by many in these reviews, I had a terrible experience as well. I can see most people had a similar issue as me with the closing and funds. I wish I saw their reviews before dealing with PME Notary. I have never left a 1 star review but I guess there is a first for everything. This was the worst professional experience in my life. No exaggeration... I spent 3 hours waiting in the parking lot to receive my funds because I had no trust in their communication. I had originally done my closing on Friday and emphasized how important it was to receive my funds by Tuesday so I can use it for my new purchase. I tried reaching out multiple times on Monday and Tuesday with no luck in reaching my agent. I was able to get a hold of the receptionist at one point and she was quite rude. I was trying to get her to find my agent and tell her I need to speak to her urgently. The receptionist's response was "that's not the way we do things around here, you have to leave a voicemail". Even though I had already made it clear that I left voicemails and haven't heard back yet. After a lot of frustration all through Tuesday and still not hearing back from my agent. Wednesday was approaching and I wasn't sure what I should do. Luckily I remembered that someone from the office had previously texted me from their cell phone when they weren't able to get a hold of me (which I found pleasantly ironic). I ended up messaging them Tuesday evening and lucky for me, it was my agent's personal number! After some discussion that evening she had reassured me the sale would be registered Wednesday morning. I told her I would be up extra early and waiting for her call. Next morning I tried to call and as usual no response on the office number so I tried texting her. I waited about 45 mins and still didn't get a respond to my text so I decided to take matters into my own hands, drive over and wait for results. Once I informed her I was on my way, it was a matter of minutes for me to get a response. I have attached the texts from that morning so you can judge. Last thing I will say is once all this was taken care of and I received the cheque, I still had to go certify it at their bank because they choose not to waste time certifying cheques for their customers. I will never return to their notary and swear I will warn anyone to STAY AWAY every chance I get.

Doug Tetzner

I was referred to Jean-Francois Gagne by a friend of mine who had used him for a recent house purchase in Gatineau. I had an awesome experience with Jean-Francois and would highly recommend him to anyone looking for a Notary in Quebec. He knows his craft cold and made the whole process enjoyable and seamless. He is also super responsive for when you have questions.

Catherine Patry

(Translated) Excellent service, very professional, courteous and efficient specialized notaries! Thank you to Me Katherine Lauzon for impeccable service during the purchase of my condo! (Original) Excellent service, notaires spécialisés très professionnels, courtois et efficaces! Merci à Me Katherine Lauzon pour un service impeccable lors de l'achat de mon condo!

Joey Brunet

(Translated) An office of mediation strictly create for the very interests of the notaries of this office. The notaries of this office recommend an impartial mediation that consists in choosing their own colleague from the same office. Find the error. (Original) Un bureau de médiation strictement créer pour les intérêts mêmes des notaires de ce bureau. Les notaires de ce bureau recommande une médiation impartial qui consiste à choisir leur propre collègue du même bureau. Trouvez l'erreur.

Marc Zaffran

Me El Nouni was very helpful, very understanding and very efficient in an urgent situation. I will happily call her again when I need a notary in Gatineau and I will sing her praise among family and friends.

Christian Goulet

(Translated) Super service thank you (Original) Super service merci

Jonathan Fadel

(Translated) Excellent service from Me Lianne Boudreau for the purchase of a property! Dedicated, competent and attentive, by far the most professional notary and law firm I have worked with. Thank you ! (Original) Excellent service de la part de Me Lianne Boudreau pour l’achat d’une propriété! Dévouée, compétente et à l’écoute, de loin la notaire et le cabinet le plus professionnel avec lequel j’ai collaboré. Merci !

Dom Tremb

Extremely expensive for poor services. All the documents are being handled by overwhelmed clerks that given the situation will do often mistakes. The Notaries there are simply taking the documents, reviewing and signing for a hefty fee. Ours had mistakes in it and they forgot to make us sign a document. Stay away. Didn't have the choice since the buyer chose them. Cost me less notary fees to buy with another one than these guys.

Eric S. Periard

(Translated) They are very slow and the services are grossly "overpriced" .... Real steals! (Original) Ils sont très lent et les services sont grossièrement "overpriced".... Du vrai vole!

H M

We did a transaction with Joseph Gorman back in May 2021 on a land closing on the Quebec side. He said the documents will be mailed out and we should received them within a week. Well, it's almost August 2021, and we haven't received anything. Money has been taken, unanswered emails and voicemails. Whenever you called him, it goes straight to his voicemail. We don't even know if we own the land or not as the municipal still has the previous owner names on file when we went to apply for permits. Updated August 1, 2021: Jospeh Gorman contacted my husband the next day after a Facebook posting (July 29), and we were able to receive our documents right away. It's too bad this was how business was conducted in order to get the problem resolved.

Dominic Carle

(Translated) I told the notary Lavallée to send a message to his client and the message did not get through. After more than 18 days, I still haven't received the money I owe. (Original) J'ai dit au notaire Lavallée de faire un message à son client et le message ne s'est pas rendu. Après plus de 18 jours, je n'ai toujours pas reçu mon argent qu'il me doit.

Guy Larose

(Translated) When I sold my condo, the buyer chose notary Joseph Gorman. Before signing the deed of sale, I contacted his secretary to ask for the result of tax adjustments, condo fees etc. The secretary refused me, telling me that everything will be done only before a notary? At the signing of the deed, what a surprise, Gorman notary to whom I had never entrusted a mandate, had allowed himself to impute more than $ 500.00 on the amount of the sale. I did not accept these unjustified charges and refused to sign. Gorman notary cavalierly declared to me: 'No signing, no contract, no sale' so being forced, I signed. After receiving my documents, I applied for a refund, but no response. I opened a file in small claims court. It is the only language that this lawyer understands. I have been reimbursed in full! (Original) Quand j'ai vendu mon condo , l'acheteur a choisi notaire Joseph gorman . Avant la signature de l'acte de vente , J'ai contacté sa secrétaire pour demander le résultat des ajustements de taxes, frais de condo etc. La secrétaire m'a refusé, me disant que tout sera fait seulement devant notaire? À la signature de l'acte , quelle surprise , Notaire gorman à qui je n'avais jamais confié de mandat , s'était permis d'emputer plus de 500.00$ sur le montant de la vente. Je n'ai pas accepté ces frais injustifiés et j'ai refusé de signer. Notaire gorman m'a cavalièrement déclaré : 'Pas de signature , pas de contrat , pas de vente ' alors étant forcé , J'ai signé . Après avoir reçu mes documents , J'ai fait une demande de remboursement , mais sans réponse .J'ai ouvert un dossier à la cour des petites créances . C'est le seul language que ce notaire comprends . J'ai été remboursé au complet !

N P

Incredibly bad service. Unprofessional and frustrating to deal with. Notary and staff out of sync. Very ignorant - it takes at least 5-10 phone calls/emails to get any (mis)information. Even if they reply back to you, it’s just broken promise after broken promise. List of things that went wrong from day 1 is too long to post it here. Never had such a bad experience with any other business before.

Lyle Trevalin

Most importantly, the initial Notary involved with our file did not complete our refinance transaction on time, despite being informed that we required the funds to close on another purchase. He claimed that the bank did not send him mortgage instructions, despite there being an electronic record of the instructions being sent 9 days prior to closing. After the closing deadline passed, a different Notary was assigned to our file and when we inquired about signing closing documents by video conference, since we live out of town, they informed us that it would cost an additional $250 to do so. Lastly, when the transaction closed and the funds were deposited into our account, we learned that there was a hold of 5 business days placed on the funds because the funds were not certified before deposit. This despite informing them that we needed access to the funds. I would not use this law firm again nor would I recommend them to others, especially when there other competent notaries available.

Noah Josée

The service we received from Mr. Gorman was totally unacceptable. He was non-responsive to multiple emails wherein we were simply contacting him to figure out the process and what the next steps were considering the closing date was to be advanced. He also lied to us that he contacted the sellers to obtain the necessary documents when he had, in fact, not done so (confirmed with the sellers). Admittedly, he did reduce our bill slightly and eventually apologized for the service but at the end of the day we paid over $3000 even with the reduction for a $225,000 transaction. Part of the reason was a bank error which caused two mortgages to appear on title but much of this can be attributed to Mr. Gorman not taking our file seriously and not communicating appropriately. His counterparts Katherine Lauzon and Aimee Desrochers were much better. I believe Mr. Gorman is competent but likely either overworked or disorganized. Take your business elsewhere.

Hugues Bérubé

(Translated) Superb experience with Mario Patry for the purchase of our house in 2015! We will definitely reuse their services for our next purchases! (Original) Superbe expérience avec Mario Patry pour l'achat de notre maison en 2015! Nous réutiliserons définitivement leurs services pour nos prochains achats!

Oana S

Bad, very bad service. Unprofessional and frustrating to deal with. Very ignorant - no one answer to your calls or to emails. On the day of signing documents, calculations were made with incorrect amounts. Never had such a bad experience with any other business before. If i can give negative stars i will do it.

MA SH

Very high price combined with terrible service. Handled by 3 or 4 different people. Can't get the dates straight. Asking for funds before closing date. Stay away. Restez loin!

Marie Craig

(Translated) I had to do business with her Perce the buyer of my house had her as a notary. I have never seen such a scratchy and expensive lawyer. It was hardly if she did not load me the ink on the sheets and the use of her parking lot. She costs me more than my own lawyer. A real Seraphine. I would never, ever hire or recommend her. (Original) J'ai du faire affaire avec elle Perce l'acheteur de ma maison l'avait comme notaire. J'ai jamais vu une notaire aussi gratteuse et cherante. C'est a peine si elle ne me chargait pas l'encre sur les feuilles et l'usage de son stationnement. Elle m'a coute plus cher que ma propre notaire. Une vrai Seraphine. Jamais, jamais je ne l'engagerais ni la recommenderais.

Magali Baux

(Translated) We are now informing serious buyers that any offer to purchase will be accepted on condition that the notary firm carrying out the transaction is not PME INTER Notaires Gatineau given the exorbitant fees charged to sellers and the lack of professionalism on their part in real estate transactions . Several transactions whose work was botched (!) At the last minute when all the documents had been submitted, on both sides, 5 to 6 weeks before the signing of the deeds. It was difficult to get an estimate of the costs of fees and disbursements. There have been many duplicate charges and taxes billed on posting charges that are non-taxable. No supervision of buyers in transactions. Which makes transactions difficult and laborious. Never seen such service anywhere else in the area. One of the notaries even preferred to read the deed diagonally (in less than 2 minutes), preferring to read it ourselves while the latter was looking at his Facebook on his cell phone in front of us. This reflects a flagrant lack of professionalism. Especially considering the fact that several pieces of information were wrong in the act. However, we had the opportunity to observe that in the corridors, the atmosphere is more of a joke between colleagues. This would also explain the reason for the long-awaited returns of calls and the errors in the processing of files. This firm inspires a false sense of "confidence" and "professionalism" in buyers with little experience in the field. (Original) Nous informons maintenant les acheteurs sérieux que toute offre d’achat sera acceptée à condition que la firme de notaires instrumentant la transaction ne soit pas PME INTER Notaires Gatineau vu les frais exorbitants facturés aux vendeurs et le manque de professionnalisme de leur part dans les transactions immobilières. Plusieurs transactions dont le travail a été bâclé (!) à la dernière minute alors que tous les documents avaient été remis, de part et d'autre, 5 à 6 semaines avant la signature des actes. Il était difficile d’obtenir une estimation des coûts des honoraires et déboursés. Il y a eu de nombreux frais facturés en double et des taxes facturées sur des frais de publication qui sont non taxables. Aucun encadrement des acheteurs dans les transactions. Ce qui rend les transactions difficiles et laborieuses. Jamais vu un tel service ailleurs dans la région. Un des notaires a même préféré lire l'acte en diagonale (en moins de 2 minutes) préférant qu’on le lise nous-mêmes pendant que ce dernier regardait son Facebook sur son cellulaire devant nous. Cela traduit un manque flagrant de professionnalisme. Surtout vu le fait que plusieurs informations étaient erronées dans l'acte. Nous avons eu cependant l'occasion de constater que dans les corridors, l'ambiance est plus à la blague entre collègues. Ce qui expliquerait d'ailleurs la raison des retours d'appels qui se font attendre et les erreurs dans le traitement des dossiers. Cette firme inspire un faux sentiment de "confiance" et de "professionnalisme" aux acheteurs ayant peu d'expérience dans le domaine.

Roxanne RC

Worse service ever! First a person was dealing with our file then she went away on vacation and the person who took over our file assumed we would be getting our keys the day before the move, without reading the file. After changing our time with the movers, I called back to confirm the pick up time for the keys, only to find out we were now getting them the day of the move so we had to change the day/time for the movers again. Then on the day of the move, we get to our house but no keys to be found. We then find out our keys are at the notary since the day before and no one ever called us to let us know, not even our real estate agent knew. By the time we arrived at the house and had to go get the keys, we wasted 3 hours with the movers! Been trying to get in contact with the notary since to get compensated for the 3 hours we had to pay because of their lack of service. It's been a month and have only spoken to them once to tell them about the situation. I've been calling and leaving messages but no one answers or calls back.

Suzie Demers

We dealt with them for the sale of vacant lots. First off, we had to explain to them the difference between a "certificat de localisation" and a "plan de piquetage" as well as "plan d'implantation". 2nd, We had to research and call many land surveyors ourselves to inquire about the necessities of providing a "plan de piquetage" given that our promise to purchase document stated a "certificat de localisation " which by the way doesn't apply to vacant lots (there is nothing on the lots so nothing to indicate on it). They still said, we needed to provide a "plan de piquetage" because "certificat de localisation " was indicated in the purchase promise?!?! If you haven't figured it out, that makes no sense! We had no obligations by law to give a "plan de piquetage or plan d'implantation " as this is not specifically indicated in the legal binding document! Although all other notaries and land surveyors agreed with us, aPME notaires still kept saying we needed to provide a "plan de piquetage", which based on all our other conversations with the buyers own surveyor and our usual notary, this was to be at the charge of the buyer. As a CPA, I am appalled that such behavior and lack of knowledge almost led us to lose the sale and that we, as seller, had to pay for a bank requirement OF THE BUYER!!! I will surely tell everyone NOT TO EVER GO WITH PME NOTAIRES, SINCE THEY ARE NOT KNOWLEDGEABLE in their own area of expertise!!!

Finances Pelvi-Solutions

(Translated) I had the chance to start my business with the corporate team! Impeccable service. (Original) J'ai eu la chance de démarrer mon entreprise avec l'équipe corpo! Service impeccable.

Niqomi

Needed a Notary stamp and this place was very helpful and efficient in getting done. Very friendly staff.

Ufuk Dogan Tanyeri

Thanks for kind service Mr Larocque. It was a pleasure to work with you.

olivier mineault

(Translated) We are 3 young entrepreneurs who recently used the services of Me Michèle Lafontaine to start our business. MM EXCAVATION We are truly impressed by the effort it has made to create conditions favorable to the success of our business. She really took the time to make sure she created a win, win, win deal! (Original) Nous sommes 3 jeunes entrepreneurs qui avons récemment utilisé les services de Me Michèle Lafontaine pour démarrer notre entreprise. MM EXCAVATION Nous sommes vraiment impressionnée par l'effort qu'elle a déployé afin de créer des conditions favorables à la réussite de notre entreprise. Elle a vraiment pris le temps de s'assurer de créer un accord gagnant, gagnant, gagnant!

Stephan St-Louis

I can't get them to return my phone cause it's been over two weeks not using them even if they were free

Victoria L

(Translated) Me Mario Patry was the notary on file for our real estate transaction. He is excellent, professional and very friendly. We met with him for about an hour: he clearly explained all the documents relevant to the transaction to us and made sure to answer all of our questions. His assistant, Anne-Marie, is also excellent. She answered us quickly and was very professional. We had had some problems with our mortgagee. Anne-Marie and Me Patry made sure to find a solution with our creditor and we were able to obtain possession of our house on the scheduled date. I highly recommend Me Patry and Anne-Marie. (Original) Me Mario Patry était le notaire au dossier pour notre transaction immobilière. Il est excellent, professionnel et très amical. Nous l'avons rencontré pour environ une heure : il nous expliquait clairement tous les documents pertinents à la transaction et s'est assuré de répondre à tous nos questions. Son assistante, Anne-Marie, est aussi excellente. Elle nous répondait rapidement et fut très professionnelle. Nous avions eu quelques problèmes avec notre créancier hypothécaire. Anne-Marie et Me Patry se sont assurés de trouver une solution avec notre créancier et nous avons pu obtenir possession de notre maison à la date prévue. Je vous recommande fortement Me Patry et Anne-Marie.

Zakia Amari

(Translated) We recently received very excellent service from Me Christine El-Nouni. She was able to meet our needs in a fast, efficient and very professional manner. I highly recommend the services of PME INTER NOTAIRES. (Original) Nous avons reçu un très excellent service de la part de Me Christine El-Nouni récemment. Elle a su combler nos besoins d'une manière rapide, efficace et très professionnelle. Je recommande vivement les services de PME INTER NOTAIRES.

Guillaume Landry-Moreau

(Translated) My experience with SME inter-notary for the acquisition of my house was most pleasant, they knew how to make me comfortable and confident. Thank you for making this milestone in my life a success. (Original) Mon expérience avec PME inter-notaire pour l’acquisition de ma maison à été des plus plaisante, ils ont su me rendre à l'aise et en confiance. Merci d'avoir rendu cette étape importante de ma vie un succès