I would like to give them minus (-5) if there would be an option. Most illiterate and irresponsible staff. They all have different opinions about the same thing at a same time. They charge way more extra then others. When I called , the person on the phone (owner) was keep laughing and was not paying attention to my words. When I said to him that can you please listen carefully??? as I am talking about something professional !!!then he handed over the phone to another person. Even after all of this, I requested them to show me the paper that they made 6 months back then he and another lady was laughing and said we are not keeping the records. And all of sudden they said if I am ready to pay again then they can show me the papers !!!! I would not recommend these greedy guys to anyone at any cost. Also, Narinder Kaur said to me to come on certain time to collect my papers and when we went there she said oh papers will be ready only if you will pay another $100. So I was totally confused about the fees system. She told me $30 then she changed it suddenly. They need cash but they are not ready to give the receipt. Last but not the least, I went to the office to see if they can help me then the men who was communicating with me…. Was totally irresponsible person, he was laughing and smiling when I was trying to explain him the situation as he was owner but no he was way more unprofessional than his staff. Then he closed the door and started pointing the finger towards me and yes i given the same reply as well in the “language” that he can understand. They wasted my 4-5 days just to show me the previous records. The fees that they were expecting was $100 and I got done my work within $16.00 only and just within 15 minutes.