Reviews of Wendy Shum Notary Public (Notary Public)

Daphne Tsai

(Translated) Thanks to Wendy's professional due diligence and cordial service, she successfully completed our property sales procedures. She is a trusted notary and I will recommend it to friends who need service. (Original) 感謝Wendy專業盡責與親切熱誠的服務，順利完成了我們的物業買賣手續，她是值得信賴的公證人，我會推薦給需要服務的朋友。

Al J

Good service, would use them again and recommend them to others.

Henry Yui Li

Wendy and her staff are very professional and reliable. I tried their Notarization service, it was very quick and the price was reasonable.

Jonathan Pumphrey

I've used Wendy for my MTG and other documents. Fast and knowledgeable!

Saira Shah

At Wendy Shum Notary, everyone is very helpful and informative. It was our first time using such service and we are grateful to everyone including Wendy on their level of care and patience. We highly recommend!

Linda yang

My fiance and I bought a townhouse this summer, and our realtor and friends all recommended Wendy Shum Notary Public. Our realtor praised Wendy and her team for their professionalism and dedication to their clients. He vouched that Wendy Shum was one of the best notary public of Metro Vancouver. Our personal experience with the team was just as positive. We consistently received clear and timely communications from Wendy's team. During our appointment with Wendy, we were amazed at her extensive knowledge in this field. I was also very thankful for her patience in explaining the legal documents to a first-time home buyer such as myself. Overall, we were able to complete our title transfer in a smooth and stress-free manner. I highly recommend Wendy to anyone needing a diligent, reputable, and professional notary.

Branden

I used Wendy Shum Notary to both sell and buy property, the process went smoothly both times. Wendy and her team were very responsive to all of my questions and concerns.

Tyrion Hi

never use their severs!!! never!! cost more of your money is one way, on the other way they wont finish what they should do but also ask for payment. WHat a shame!!

Belinda L.

Very professional, worry free. They take good care of everything and made my first home transaction completed smoothly. Highly recommend.

Mya Athwal

Honestly, it's been a horrible experience. I wish I would have paid more and went with a lawyer. This notary doesn't do their due diligence and 3 months later I was still following up with them for a refund on a strata deposit I should have gotten back within 30 days. They kept saying the buyers lawyer didn’t give them what they needed. As soon as I contacted my real estate guy and he followed up for me it was done in 24 hours. Which to me means Wendy Shum's office was wasting my time. Go with a lawyer and avoid this office at all cost. Not worth the headache. Pain to get deposits back. Also they are very last minute and in general is wasn’t a good experience. They’re not a 10X company.

Sharmaine Kwok

Wendy and her team were professional, courteous, and quick to respond emails! I also appreciated how their office was so COVID-conscious.

Wennie L

This is my second time using their services to buy a condo. Just like last time, they are prompt and professional at answering all my questions through email and over the phone. I had forgotten that the completion date was after a long weekend, so they only had 4 days to do all the paperwork! I've had no problem communicating to them with English and Cantonese. They can also help clients in Mandarin too.

Denise Ye

The overall experience was very professional and good. They follow up with all the details, and keep me posted with the progress, very glad with the service and will use them again in the future.

Bidier Jing

Very efficient and professional service with a fair price. Will definitely be contacting them again for my future needs. Highly recommended!

Ashley lin

(Translated) They are very professional and helpful, must be refer to all of my friends They are very professional, enthusiastic and responsible, they will still ask them for help next time (Original) They are very professional and helpful,must be refer to all of my friends 她们很专业，热情，负责，下次还是会找她们帮忙，值得选择和信赖

Suet La

Wendy work professionally & efficiency. Her staff can provide quality & quantity services.

Ukrit Ppatanapaisarnkul (Top)

Friendly, kind and professional! We made a mistake with our form but they helped us with it!

haohan zhang

great service， work with the team for several years

Andy Yu

avoid this place

Denis Semail

Wendy was patient, kind, helpful and understanding. Truly impressed and would recommend to others without hesitation, Thanks so much Wendy for being available over the course of the pandemic

Louise Lau

I was introduced by a friend to Wendy before, and this is the third time I have asked her to help me in the sale. Although the company is relatively small, but every employee is kind, and Wendy’s knowledge has helped me a lot!

Eve Ip

Wendy and her team are very professional and reliable. As a first time home buyer, Wendy explained all the details very well and everything went smoothly. I would definitely use their service again in the future and recommend them to my friends.

Mel L

I prefer to share stories of positive experiences rather than what I am going to comment below. I was honestly bamboozled by the "reviews" left by others on this platform. I really do not see any redeeming qualities to this business other than that it was within walking distance from my home. I can't comment too much on the level of professionalism with this firm, but I will say that everyone here is disinterested in you and whatever questions and reasonable requests you may communicate to them. The most unforgiving part of my experience is how they do everything to make things easier for them (at the cost of inconveniencing the clients). They try to get you to send things in earlier (than most other firms) because they want to hold on to your business. They get you to sign your part of the paperwork earlier (than most other firms) because they can't bother to contact or communicate with you within a reasonable time frame. As soon as they have you in their grasps, you are told that you "must" do everything they say since this is how things are. To put it simply, they don't like to be questioned. They will never have the decency to at least think about their clients and their schedule/best interests. Everything was pushed until the last minute and only managed to be done, because I had to constantly sneak time from work to ask them to hurry and at least meet the deadline. They placed the blame on the other party's notary, but it was also their responsibility to communicate with them about a timeline. Why are they asking their clients to make the phone calls, when it is their responsibility to do everything they could to ensure that the deadlines are meant? I find myself questioning why I am paying them to make my life more hectic? Their prices are on par with their neighboring competitors; it is not like I went with them to save a few bucks! Please avoid this place, especially if you are looking for a place to do the paperwork after you sell your home.

Oliva Liu

Wendy and her team helped us with the closing of commercial property in AB when we were in trouble a few yrs ago.She is very nice and professional and we still remember that.

Trey Dinh

If you ever need to get things done properly, never go with this office, especially Mickey. Complete fail to transparently discuss matter with me and my parties leading to inaccurate confirmation.

Jersey Ip

Very professional service received from this notary! Wendy took the time to go through each document and made sure I knew what I was signing. Compared to the previous notary I used, Wendy and her team were speedy on their email replies. Covid protocols all followed as well, so that's a bonus for me!

Patricia Fong

Wendy and her staff have provided me excellent professional services. They are very patient and meticulous! Wendy explained all the details of my legal documents to make sure I fully understood them. i have used their services three times and will definitely continue for my next notary needs. Thanks Wendy and Mickey!

Andy Leung

Professional and efficient legal service in a very convenient location, highly recommend.

Jacqueline Su

The team is friendly and professional, quick to respond. A very good experience.

Iris Zheng

Wendy Shum is so knowledgeable and gave many professional advice. We were there for just a signature notarized but she is just like a caring friend that would give out suggestions. I will definitely go back.

meryl chen

(Translated) Good service attitude and professional. (Original) 服务态度好，专业。

Kelvin Li

Wendy and her team are great. We used her services again as they were fantastic the first time. Courteous and and detail orientated. We had no issues with any of our paperwork both times.

Nadine Ku

Wendy and her team have have been handling my family's legal affairs pertaining to home purchases for many years. Everyone in the notary is extremely knowledgable and efficient in everything they do and always keeps their clients informed of their next steps. I've never had to worry about them missing my emails or phone calls as they are always diligent on fulfilling client needs. I'm also always very impressed as they also delivery professional services in english, mandarin, and cantonese.

Bon Lui

Wendy and her team are always on top of the game and well organized with documents required as well as follow ups. I especially like Wendy's clarity in explaining the details. Thank you.

Calvin Yeung

Wendy and her team helped me for both selling an apartment and buying a townhouse. They have answered all my questions. Both transactions were smooth. I would recommend friends to Wendy.

Lillian Hsiung

Wendy and her team are super efficient and friendly. Competitive rates and professional services. Highly recommended!

CALEB WEI

Top-notch customer service. Prompt and smooth service to help us out!

Yong Lin

Asked some questions, but did not get full answers. Bank sent my file to them, but they said didn't receive it. At the last minute, they told me what to bring for signing the document.

Arielle Ang

Wendy and her team are very friendly, knowledgeable, and prompt. It was my first time buying a property, and I felt like I was in good hands throughout the entire process. They were happy to answer all of my questions and were very quick to respond. I highly recommend their services!

mimi wei

Excellent service! Definitely come back again！

Nicole Wong

Wendy is very kind and professional, she asked which language i prefer and make sure I understand all the terms properly. It was efficient and would recommend to my friends and families! :)

Michelle3721 Tanxue

(Translated) The overall feeling is good, the service is good, and professional enough! Personally recommend it! (Original) 总体感受不错，服务好，又够专业！个人很推荐哦！

christy qin

Everyone here is professional, friendly and efficient

J Nair

Incompetent conveyancing service. We emailed them all information on mortgage, but they never seem to read their emails and the day before closing scramble to get mortgage info from our bank and left us hanging until the last minute. I do not recommend their services.

Ken King Chung Ma

Fast, efficient and friendly

Wendy Wang

Very experienced lawyer, friendly, and knowledgeable. Great service!

Daisy Guan

Wendy and her team are very professional and efficient in everything they do. Highly recommended their services.

Building Arcadia

Friendly team service and very professional . I would happy to recommend.

P Lee

professional and friendly! great rates and location